Academic Advising Manager

  • Northeast Wisconsin Technical College
  • Northeast Wisconsin Technical College, West Mason Street, Green Bay, WI, United States
Full Time Academia Education OTHER

Job Description

Department:   Student Development

  Reports To:   Dean of Student Development

FLSA Status:   Exempt
Salary Grade:  D


Amount of Travel Required:   Day – 2/month, Overnight – 2/month

Positions Supervised:   Direct – Academic Advisors, Veteran Advisor, part-time employees supporting Advising and Veteran services



LOCATION:  Green Bay Campus

HOURS:  Monday - Friday 8:00 a.m. - 5:00 p.m. with occasional evening and weekend hours as necessary.


*Current benefit eligible employees will be placed within the pay range based on their current rate/range.


Required online application available on website:


Location:  Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street,  Green Bay, WI  54307-9042. All postings are considered current and available until removed from the website.


Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. 

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.



Provide visionary leadership in the strategic engagement and alignment of Academic Advising and Student Services in achieving the mission, vision, values and strategic priorities of the college. Provide visionary leadership in student success outcomes. Serve as a member of the Student Development and Starfish Leadership Teams.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

  • Provide inspirational leadership to the design, development, and implementation of team policies, procedures, and initiatives that support student success. Create an environment of open, honest dialogue.
  • Develop and articulate a clear vision and direction that utilizes innovation and creativity to maximize opportunities for improvement and growth for the team, department, division, and College and that align with strategic initiatives of the College and student success.
  • Lead planning, budgeting, and resource allocation efforts that maximize operational efficiency.
  • Foster an environment which values the diversity of ideas and people; attract and retain a culturally diverse workforce.
  • Manage the human resource needs of the department including the selection, retention, performance management, and development of employees.
  • Mentor and develop direct report staff to encourage risk taking, empowerment, and career development
  • Cultivate an organizational/team climate, which engages staff to accomplish the goals and objectives of the team action plan as it relates to the division, department, and the College.
  • Provide leadership and participation in Student Success high impact practices and committees such as Starfish, Dream, On Course, New Student Registration, Welcome Week, and other student success initiatives.
  • Participate in the development and continued evaluation of the Student Services customer service delivery model
  • Assess department services to ensure accuracy, relevancy and viability of services delivered to prospective and currently enrolled students. Recommend enhancements and new initiatives to support best practices in service delivery and post-secondary education.
  • Participate in department leadership team meetings to provide input on student policies and programs and other matters related to the College.



Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
  • Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Consensus Building - Ability to bring about group solidarity to achieve a goal.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Risk Taker - Ability to take calculated risks or to stretch the limits of comfort zones.
  • Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.
  • Team Builder - Ability to convince a group of people to work toward a goal.



Education: Bachelor’s Degree, Master's Degree preferred
Experience: Three years leadership experience in education preferred. Post-secondary leadership experience preferred.

 **An equivalent combination of education and work experience may be considered.


Computer Skills

Microsoft Office suite, multimedia software in post-secondary education, social media technology, and student record data base systems.


Other Requirements

Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.





O (Occasionally)


F (Frequently)


F (Frequently)

Handling / Fingering

N (Not Applicable)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


O (Occasionally)

10 lbs or less

F (Frequently)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

N (Not Applicable)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes.


College Administration, Academic Admissions and Advising

Education Requirements

Bachelor's Degree