Mind Share Partners (MSP) is a national nonprofit that is changing the culture of workplace mental health so that both employees and organizations can thrive. It does this for two reasons: to normalize what it looks like to have a mental health challenge at work--which is everyone at some point in their lives--and to address the workplace factors that can cause poor mental health for all employees/workers. MSP believes that if workplaces commit to reducing stigma, supporting their employees with mental health challenges, and addressing related workplace factors, they can drastically improve individual lives, company cultures, and workplace productivity.
MSP has been at the start of a growing movement to support mentally healthy workplaces and is poised to grow its impact with offerings that meet the increasingly complex needs of employers with customized workplace training, strategic advising, and implementation as well as its advocacy work. Over 50% of MSP’s revenue is from client services earned income, with the remainder from a range of philanthropic sources. As one of the only nonprofits exclusively focused on workplace mental health in an increasingly competitive space, MSP brings a unique mission and value proposition to this important work as both a trusted service provider and a movement builder. In close concert with the Board of Directors and the team, the CEO will guide the development of a newly refreshed vision to drive revenue growth and increased impact.
The next CEO will be an authentic storyteller, entrepreneurial visionary, exceptional fundraiser, and sales strategist who will drive the co-creation of MSP’s next iteration of a vision and strategic plan. They will demonstrate the ability to set clear priorities and goals, formulate and execute new revenue generation strategies, and stay agile to pivot in response to external conditions and impact data. The CEO will bring a nuanced, asset-based understanding of mental health as a spectrum, including an understanding of the intersectionality with DEIBJ concepts and the experiences of people with marginalized identities. They will be able to speak personally and openly about their own mental health experience and inspire others to support the organization and the movement. They will bring exceptional communications skills, sales and fundraising expertise, team management and leadership, and an entrepreneurial mindset to the work of elevating MSP’s mission and nurturing connectivity and culture among the team and stakeholders.
HISTORY AND VALUES
Mind Share Partners grew out of the idea that both employees and organizations should and could thrive in working relationships. Founder Kelly Greenwood knew that mental health is integral to the future of work as well as to diversity, equity, and inclusion. Old systems, practices, and styles that were negatively impacting employee mental health needed to be reevaluated in an effort to improve the future of work and DEIBJ in our country. Since 2020, workplace mental health has moved from a nice-to-have to a must-have, but few workplaces know how to execute well in this area. The pandemic’s lasting effects, racial reckoning, the political divide, and other factors created an unprecedented awareness of the mental health challenges and has normalized the conversation. MSP seeks to eliminate stigma and create more mentally healthy workplaces. MSP tripled its impact during 2020 and is seeking significant growth this year and beyond.
OPPORTUNITIES AND EXPECTATIONS FOR THE CEO
The CEO will be a seasoned executive leader (10+ years in a senior leadership role) who can passionately and authentically speak to current challenges in workplace mental health, the demands that C-Suite leadership and employees are facing to create and sustain supportive environments, and advocate for practical solutions. In collaboration with the Board and team, the CEO will create a 3–5-year strategic plan to grow and position MSP in an increasingly competitive client services landscape of well-resourced for-profit market players. Essential to success will be: (1) networks and relationships to drive business opportunity in client services and with new major donors, (2) examination and evolution of the client services portfolio to drive growth and maximize earned revenue, and (3) capacity and skill to drive thought leadership, movement building, and communications activities to support strategic growth and impact.
Revenue Generation: Fundraising & Sales The CEO will demonstrate skill in fundraising and resource development, including securing major gifts from high-net-worth individuals, foundation grants, corporate sponsorships, and the like to fuel growth. A core responsibility of the CEO will also be to drive sales and effective market positioning for the client services work. In addition to bringing networks and relationships for potential new work, they will build on a unique mission identity as a nonprofit and support development of new offerings that meet the moment for companies looking for tailored, flexible tools and strategies to measurably improve workplace mental health.
Movement Building The CEO will be an impactful spokesperson who can speak personally to the importance of mentally healthy workplaces across a range of external stakeholders including historically underrepresented communities, cross-sector thought leaders, advocates, and other strategic partners and influencers such as national press/media, nonprofits, companies, and coalitions – to share and build support for MSP’s vision and mission. In close partnership with the marketing and communications team the CEO will support strategic communications and movement building activities including building a social media presence focused on workplace mental health that will engage and grow an audience of followers, bylined articles, and other published contributions.
People Management & Culture Development MSP’s passionate team is the heart of the organization. Throughout the COVID pandemic, racial reckoning, national and global challenges, and internal organizational change, the team has tirelessly pushed to think differently about the changing and increased needs of MSP and its offerings. Aligned with MSP’s mission and vision, the CEO will build and nurture honest, authentic, and accountable relationships. They will embody and actualize an organization-wide commitment to listening to, working with, and learning from internal and external partners. The CEO will be a people-centered leader and strong manager with experience in hiring, coaching, and resourcing managers in a values-driven environment as well as implementing effective performance management practices to facilitate the team’s growth and success.
The CEO will support the development and growth of the team and a healthy organizational culture. Specifically, continued development and measurable progress on DEIBJ integration is critical, such that both MSP’s culture and its programmatic work reflects the organization’s collective understanding of intersectionality and centers the experiences and needs of people with marginalized identities. They will work to foster a culture that values equity, transparency, trust, clear communication, and collaboration across MSP while maintaining a healthy, flexible, and caring culture.
Financial Management & Stewardship In partnership with the senior leadership team, the CEO will lead and nurture a deeply committed team of 14 and bring strong business and financial acumen to manage an operating budget of $2 million and will advance effective business operations. This includes aligning growth with mission, planning for sustainability, and advancing internal policies and practices that reflect the organization’s core values.
Board Relations & Governance The CEO will partner with the Board to ensure transparency and accountability in organizational governance, financial health, and compliance, and identify current and future leadership needs. The CEO will also leverage the experience, relationships, and wisdom of the board to mobilize and motivate champions for the movement.
DESIRED EXPERIENCE AND QUALIFICATIONS
While no one candidate will embody all the qualifications enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
Personal Connection to Mental Health
A personal mental health story that can be told from the “I-voice”/personal lived experience (rather than from a friend or family perspective) and made broadly relevant and engaging, as well as shared in an authentic and vulnerable way.
Understanding of mental health as a broad spectrum of experiences in a strengths-based frame, both inextricable and intersectional to personal identity and lived experiences. Demonstrated depth of understanding of relevant fields and spaces, such as workplace mental health, human resources, learning and development, and diversity, equity, inclusion, belonging, and justice (DEIBJ).
Revenue Generator
Experience and orientation toward other types of revenue generation. Background in client services, sales, and/or earned income revenue strategies, including market positioning, services business development, and connecting with senior leaders around MSP’s unique value proposition.
Strategic fundraising orientation to effectively nurture, build, and sustain relationships with mission aligned donors as well as experience raising significant investments from public and private sources, including high net worth individuals, companies, corporate sponsorships, and foundations.
Inspiring Thought Leader
Experience with thought leadership, advocacy, and external relations via writing and speaking, building strategic partnerships, and establishing effective messaging and organizational voice.
Powerful communicator in writing, one on one, in small group settings, and with large audiences. Ability to authentically share the mission of MSP that draws in others. A natural brand-builder, connector, and networker to help expand the MSP network and motivate others. Models humility, vulnerability (especially around mental health) and authenticity.
Strategist and Scaler
Entrepreneurial and audacious spirit with demonstrated organizational, financial, and operational management expertise of a similarly sized or larger organization. Experience with scaling organizations is highly desirable.
Proven experience developing strategic plans, operationalizing effective planning processes, and implementing action steps that align programs and resources with mission and values.
Capacity to take multiple pieces of data, identify trends, risks and opportunities and make strategic recommendations for a path forward.
Team Culture Builder
Collaborative and compassionate leadership mindset, an openness to shared leadership with the Board and team, as well as an effective internal management style with both individuals and teams that breaks down silos and fosters mutual learning and cross team collaboration. A record of bringing a holistic lens to leadership regarding race, socioeconomic status, gender, sexuality, religion, nationality, and other identities impacted by equity barriers.
Strong relationship-building skills and a genuine interest in listening to and learning from others. Ability to establish trust, engage partners, as well as act with intentionality and accountability.
Empathy, emotional intelligence, and expertise in change management to guide and further cultivate a values-centered, positive, supportive, and transparent work environment.
The Basics
Ability and willingness to travel as needed for MSP meetings, fundraising events, conferences, and speaking engagements.
Combination of educational, professional, and lived experience aligned with MSP’s mission and values.
This full-time, exempt role can be based anywhere in the United States; MSP has a nationally distributed and fully remote team.
COMPENSATION, BENEFITS, AND LOCATION
MSP seeks to live its vision of a mentally healthy and inclusive workplace and below are just some examples of what that looks like in practice:
PTO (Paid Time Off) : Four weeks of PTO and 12 paid holidays plus an office shutdown the week prior to New Year’s—more importantly, MSP encourages team members to completely sign off from work when they are on vacation and at the end of their workdays.
Flexibility : MSP has always been a nationally distributed team that puts employees first with flexible work practices. Team members connect often and convene in person for two in-person retreats each year and when necessary.
Benefits : MSP has strong medical (including mental health), dental, and vision benefits, life insurance, a 401k with 2% matching, professional development funds, and a stipend to set up a home office.
Culture : The MSP team is made up of good humans who strive for excellence with balance—they recognize the whole person at work.
The location of this role is flexible within the United States as it is a remote position. The salary for this role will be $220,000.
TO APPLY
More information about Mind Share Partners may be found at: www.mindsharepartners.org
This search is being led with support from the national executive search firm NPAG . We invite interested candidates to submit a cover letter that includes: (1) what draws you personally to care about the mission of Mind Share Partners, and (2) a brief outline of your qualifications and relevant professional and lived experiences, along with a resume or CV via NPAG’s website .
Mind Share Partners’ Hiring Values We look at the whole picture : We recognize that neither job descriptions nor people are perfect. If you think you can be successful in this role but don’t meet every listed qualification, we encourage you to apply—we’d love to get to know you and see what you have to offer. We look for “culture adds” not “culture fits.” We want people who push our thinking and who bring a unique perspective to our work.
We seek to build an inclusive team : Mental health is a new frontier of DEIBJ and an intersectional issue that affects groups differently. At Mind Share Partners, we seek to reflect this in our team. We are an equal opportunity employer deeply committed to building an inclusive team with diverse perspectives and experiences from a range of backgrounds and cultures. We actively seek out identities, experiences, and perspectives that we don’t have represented on our team and do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. We strongly encourage people from underrepresented communities within the workplace mental health space to apply.
Full Time
Mind Share Partners (MSP) is a national nonprofit that is changing the culture of workplace mental health so that both employees and organizations can thrive. It does this for two reasons: to normalize what it looks like to have a mental health challenge at work--which is everyone at some point in their lives--and to address the workplace factors that can cause poor mental health for all employees/workers. MSP believes that if workplaces commit to reducing stigma, supporting their employees with mental health challenges, and addressing related workplace factors, they can drastically improve individual lives, company cultures, and workplace productivity.
MSP has been at the start of a growing movement to support mentally healthy workplaces and is poised to grow its impact with offerings that meet the increasingly complex needs of employers with customized workplace training, strategic advising, and implementation as well as its advocacy work. Over 50% of MSP’s revenue is from client services earned income, with the remainder from a range of philanthropic sources. As one of the only nonprofits exclusively focused on workplace mental health in an increasingly competitive space, MSP brings a unique mission and value proposition to this important work as both a trusted service provider and a movement builder. In close concert with the Board of Directors and the team, the CEO will guide the development of a newly refreshed vision to drive revenue growth and increased impact.
The next CEO will be an authentic storyteller, entrepreneurial visionary, exceptional fundraiser, and sales strategist who will drive the co-creation of MSP’s next iteration of a vision and strategic plan. They will demonstrate the ability to set clear priorities and goals, formulate and execute new revenue generation strategies, and stay agile to pivot in response to external conditions and impact data. The CEO will bring a nuanced, asset-based understanding of mental health as a spectrum, including an understanding of the intersectionality with DEIBJ concepts and the experiences of people with marginalized identities. They will be able to speak personally and openly about their own mental health experience and inspire others to support the organization and the movement. They will bring exceptional communications skills, sales and fundraising expertise, team management and leadership, and an entrepreneurial mindset to the work of elevating MSP’s mission and nurturing connectivity and culture among the team and stakeholders.
HISTORY AND VALUES
Mind Share Partners grew out of the idea that both employees and organizations should and could thrive in working relationships. Founder Kelly Greenwood knew that mental health is integral to the future of work as well as to diversity, equity, and inclusion. Old systems, practices, and styles that were negatively impacting employee mental health needed to be reevaluated in an effort to improve the future of work and DEIBJ in our country. Since 2020, workplace mental health has moved from a nice-to-have to a must-have, but few workplaces know how to execute well in this area. The pandemic’s lasting effects, racial reckoning, the political divide, and other factors created an unprecedented awareness of the mental health challenges and has normalized the conversation. MSP seeks to eliminate stigma and create more mentally healthy workplaces. MSP tripled its impact during 2020 and is seeking significant growth this year and beyond.
OPPORTUNITIES AND EXPECTATIONS FOR THE CEO
The CEO will be a seasoned executive leader (10+ years in a senior leadership role) who can passionately and authentically speak to current challenges in workplace mental health, the demands that C-Suite leadership and employees are facing to create and sustain supportive environments, and advocate for practical solutions. In collaboration with the Board and team, the CEO will create a 3–5-year strategic plan to grow and position MSP in an increasingly competitive client services landscape of well-resourced for-profit market players. Essential to success will be: (1) networks and relationships to drive business opportunity in client services and with new major donors, (2) examination and evolution of the client services portfolio to drive growth and maximize earned revenue, and (3) capacity and skill to drive thought leadership, movement building, and communications activities to support strategic growth and impact.
Revenue Generation: Fundraising & Sales The CEO will demonstrate skill in fundraising and resource development, including securing major gifts from high-net-worth individuals, foundation grants, corporate sponsorships, and the like to fuel growth. A core responsibility of the CEO will also be to drive sales and effective market positioning for the client services work. In addition to bringing networks and relationships for potential new work, they will build on a unique mission identity as a nonprofit and support development of new offerings that meet the moment for companies looking for tailored, flexible tools and strategies to measurably improve workplace mental health.
Movement Building The CEO will be an impactful spokesperson who can speak personally to the importance of mentally healthy workplaces across a range of external stakeholders including historically underrepresented communities, cross-sector thought leaders, advocates, and other strategic partners and influencers such as national press/media, nonprofits, companies, and coalitions – to share and build support for MSP’s vision and mission. In close partnership with the marketing and communications team the CEO will support strategic communications and movement building activities including building a social media presence focused on workplace mental health that will engage and grow an audience of followers, bylined articles, and other published contributions.
People Management & Culture Development MSP’s passionate team is the heart of the organization. Throughout the COVID pandemic, racial reckoning, national and global challenges, and internal organizational change, the team has tirelessly pushed to think differently about the changing and increased needs of MSP and its offerings. Aligned with MSP’s mission and vision, the CEO will build and nurture honest, authentic, and accountable relationships. They will embody and actualize an organization-wide commitment to listening to, working with, and learning from internal and external partners. The CEO will be a people-centered leader and strong manager with experience in hiring, coaching, and resourcing managers in a values-driven environment as well as implementing effective performance management practices to facilitate the team’s growth and success.
The CEO will support the development and growth of the team and a healthy organizational culture. Specifically, continued development and measurable progress on DEIBJ integration is critical, such that both MSP’s culture and its programmatic work reflects the organization’s collective understanding of intersectionality and centers the experiences and needs of people with marginalized identities. They will work to foster a culture that values equity, transparency, trust, clear communication, and collaboration across MSP while maintaining a healthy, flexible, and caring culture.
Financial Management & Stewardship In partnership with the senior leadership team, the CEO will lead and nurture a deeply committed team of 14 and bring strong business and financial acumen to manage an operating budget of $2 million and will advance effective business operations. This includes aligning growth with mission, planning for sustainability, and advancing internal policies and practices that reflect the organization’s core values.
Board Relations & Governance The CEO will partner with the Board to ensure transparency and accountability in organizational governance, financial health, and compliance, and identify current and future leadership needs. The CEO will also leverage the experience, relationships, and wisdom of the board to mobilize and motivate champions for the movement.
DESIRED EXPERIENCE AND QUALIFICATIONS
While no one candidate will embody all the qualifications enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
Personal Connection to Mental Health
A personal mental health story that can be told from the “I-voice”/personal lived experience (rather than from a friend or family perspective) and made broadly relevant and engaging, as well as shared in an authentic and vulnerable way.
Understanding of mental health as a broad spectrum of experiences in a strengths-based frame, both inextricable and intersectional to personal identity and lived experiences. Demonstrated depth of understanding of relevant fields and spaces, such as workplace mental health, human resources, learning and development, and diversity, equity, inclusion, belonging, and justice (DEIBJ).
Revenue Generator
Experience and orientation toward other types of revenue generation. Background in client services, sales, and/or earned income revenue strategies, including market positioning, services business development, and connecting with senior leaders around MSP’s unique value proposition.
Strategic fundraising orientation to effectively nurture, build, and sustain relationships with mission aligned donors as well as experience raising significant investments from public and private sources, including high net worth individuals, companies, corporate sponsorships, and foundations.
Inspiring Thought Leader
Experience with thought leadership, advocacy, and external relations via writing and speaking, building strategic partnerships, and establishing effective messaging and organizational voice.
Powerful communicator in writing, one on one, in small group settings, and with large audiences. Ability to authentically share the mission of MSP that draws in others. A natural brand-builder, connector, and networker to help expand the MSP network and motivate others. Models humility, vulnerability (especially around mental health) and authenticity.
Strategist and Scaler
Entrepreneurial and audacious spirit with demonstrated organizational, financial, and operational management expertise of a similarly sized or larger organization. Experience with scaling organizations is highly desirable.
Proven experience developing strategic plans, operationalizing effective planning processes, and implementing action steps that align programs and resources with mission and values.
Capacity to take multiple pieces of data, identify trends, risks and opportunities and make strategic recommendations for a path forward.
Team Culture Builder
Collaborative and compassionate leadership mindset, an openness to shared leadership with the Board and team, as well as an effective internal management style with both individuals and teams that breaks down silos and fosters mutual learning and cross team collaboration. A record of bringing a holistic lens to leadership regarding race, socioeconomic status, gender, sexuality, religion, nationality, and other identities impacted by equity barriers.
Strong relationship-building skills and a genuine interest in listening to and learning from others. Ability to establish trust, engage partners, as well as act with intentionality and accountability.
Empathy, emotional intelligence, and expertise in change management to guide and further cultivate a values-centered, positive, supportive, and transparent work environment.
The Basics
Ability and willingness to travel as needed for MSP meetings, fundraising events, conferences, and speaking engagements.
Combination of educational, professional, and lived experience aligned with MSP’s mission and values.
This full-time, exempt role can be based anywhere in the United States; MSP has a nationally distributed and fully remote team.
COMPENSATION, BENEFITS, AND LOCATION
MSP seeks to live its vision of a mentally healthy and inclusive workplace and below are just some examples of what that looks like in practice:
PTO (Paid Time Off) : Four weeks of PTO and 12 paid holidays plus an office shutdown the week prior to New Year’s—more importantly, MSP encourages team members to completely sign off from work when they are on vacation and at the end of their workdays.
Flexibility : MSP has always been a nationally distributed team that puts employees first with flexible work practices. Team members connect often and convene in person for two in-person retreats each year and when necessary.
Benefits : MSP has strong medical (including mental health), dental, and vision benefits, life insurance, a 401k with 2% matching, professional development funds, and a stipend to set up a home office.
Culture : The MSP team is made up of good humans who strive for excellence with balance—they recognize the whole person at work.
The location of this role is flexible within the United States as it is a remote position. The salary for this role will be $220,000.
TO APPLY
More information about Mind Share Partners may be found at: www.mindsharepartners.org
This search is being led with support from the national executive search firm NPAG . We invite interested candidates to submit a cover letter that includes: (1) what draws you personally to care about the mission of Mind Share Partners, and (2) a brief outline of your qualifications and relevant professional and lived experiences, along with a resume or CV via NPAG’s website .
Mind Share Partners’ Hiring Values We look at the whole picture : We recognize that neither job descriptions nor people are perfect. If you think you can be successful in this role but don’t meet every listed qualification, we encourage you to apply—we’d love to get to know you and see what you have to offer. We look for “culture adds” not “culture fits.” We want people who push our thinking and who bring a unique perspective to our work.
We seek to build an inclusive team : Mental health is a new frontier of DEIBJ and an intersectional issue that affects groups differently. At Mind Share Partners, we seek to reflect this in our team. We are an equal opportunity employer deeply committed to building an inclusive team with diverse perspectives and experiences from a range of backgrounds and cultures. We actively seek out identities, experiences, and perspectives that we don’t have represented on our team and do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. We strongly encourage people from underrepresented communities within the workplace mental health space to apply.
ABOUT THE ORGANIZATION:
Commonpoint Queens is a multifaceted community center dedicated to sustaining and enhancing the quality of individual, family and communal life throughout Queens, offering services to people of all ages, ability levels, stages of life and backgrounds. They strive to meet the evolving needs of their community of over 77,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint Queens has grown tremendously in the last five years and now has a budget of about $70 MM, a mission-driven staff of 3,000 and close to 70 sites in the five boroughs (although mainly concentrated in Queens).
ABOUT THE OPPORTUNITY:
Within our holistic, strength-focused, and family-supported practice framework, the Chief Financial Officer (CFO) will report to the President and Chief Executive Officer (CEO) and manage a team of roughly 15. The CFO has primary responsibility for overseeing and directing fiscal strategy, financial management, accounting, compliance, and investment activities in support of the goals and mission of Commonpoint Queens.
The successful candidate will partner with the senior leadership and the Board of Directors to develop strategies that support organizational growth, financial stability, and agency impact goals. The CFO also seeks ways to continuously improve the finance department to align with organizational values and expand community investment opportunities. The CFO ensures compliance with relevant laws and contractual requirements and manages organizational risks and liabilities.
Key responsibilities include:
Financial Oversight and Management
Develop credibility for the agency’s financial operations by providing practical, timely, and accurate analysis of budgets, financial reports, cash management, and financial trends and by effectively managing solutions to agency challenges to assist the CEO, the Board, and others on the Leadership Team in leading the organization and fulfilling the mission.
Oversee the comptroller and accounting department to ensure timely completion of monthly general ledger management and accounting close, e.g., accruals, deferred revenue, sub-ledger reconciliation and other monthly closing procedures.
Lead and manage the different branches of the accounting department to ensure accurate and timely budget reporting and financial projections.
Supervise, train, and develop the management of Accounts Receivable, Accounts Payable, Contracts Management, and Payroll.
Maintain all banking relationships and initiate strategies to strengthen cash position.
Collaborate with the accounting department to leverage financial software to ensure the precision of information, facilitate informed decision-making and guide the formulation of effective policies.
Financial Analysis, Strategy, and Budgeting
Spearhead financial growth strategies that respond to the dynamic landscape of Commonpoint Queens. Provide strategic financial input and leadership on issues affecting the organization and its mission, values, and programs.
Establish budget and forecast preparation guidelines and prepare the annual budget in collaboration with the CEO, Senior Leaders, and the Board of Directors.
Drive strategy around continually improving the budgeting process by educating department directors and managers on financial issues impacting department budgets.
Develop a reliable cash flow projection process and reporting mechanism with a minimum cash threshold to meet operating needs.
Engage and play a leadership role in the Board Finance and Investment Committees to develop short, and long-term financial plans and projections.
Compliance and Internal Controls
Oversee the agency audit process and manage the relationship with external auditors. Ensure smooth processes for contract audits.
Monitor compliance with grant record-keeping and billing requirements in alignment with local, state, and federal guidelines, including an annual A-133.
Oversee the finance department’s grants management division to ensure that grants are tracked and matched with corresponding expenses within the accounting system.
ABOUT THE SUCCESSFUL CANDIDATE:
The ideal CFO will be forward-thinking, people-focused, and strategic about financial management and budgeting, community building, team development, and urban engagement. The successful candidate will be a highly credible and accomplished financial strategist, leader and manager, committed to the mission, vision, and values of Commonpoint Queens and energized by its impact in the community.
Qualifications:
Minimum of 15 years senior level financial experience in the nonprofit sector and/or equivalent business experience, with at least 10 years in a senior management position.
A strong track record of understanding and managing government contracts, including regulatory compliance, negotiation, and change management.
Possess strong analytical skills and have a data-driven approach; adept at informing, creating, and managing budgets.
Demonstrated success leveraging exceptional strategic thinking and creative problem-solving skills to improve systems and processes, navigate complexity, overcome challenges, and achieve impact. Strong systems skills required.
Ability to balance the demands of big-picture strategy with day-to-day orientation to details.
Record of accomplishments building and leading effective teams and coaching/developing others to maximize their potential.
A high EQ, and a capacity for embracing change, fostering a team culture that is adaptable, and skillfully guiding individuals through transitions with a reassuring and steady leadership approach.
Clear and effective communicator with extensive experience presenting to executives and boards.
Approachable with strong interpersonal skills and ability to work effectively with a wide variety of people; ability to inspire trust and motivate staff.
Experience intentionally using financial software to produce timely and accurate data.
High standard of ethics, integrity, respect, and humility.
The incoming CFO will bring the following professional and personal attributes to Commonpoint Queens:
Not-for-profit experience: You’ve worked in a not-for-profit agency, understand regulatory compliance expectations of public funding (Federal, State and City-level) and understand some of the unique challenges and opportunities that come with the territory.
Strategic and financial expertise : You will bring experience, insight and a data-driven approach to the executive and board meetings. This insight will provide you with the ability to creatively problem-solve, make decisions, and implement changes quickly and soundly.
Growth and innovation : You will be energized by the potential for compelling opportunities and tackling new problems through programs. You will have the ability to evaluate long-term budgetary strategic direction, help develop strategy, and build the team to execute on it. You also thrive in a fast-paced, dynamic, and inclusive environment.
Building high-performing teams: You have a framework for how organizations build, manage, retain, and inspire great teams. You know leading a team requires incredible communication skills, attention to detail, and the ability to assimilate a high volume of information across disciplines and departments.
Inspiring and thoughtful communications: Your ability to craft the right message to the team in a variety of situations will help the organization stay connected, aligned, and focused.
EDUCATION: BA/BS required; MBA, CPA, CFA, CFP or equivalent advanced accounting and financial experience preferred.
COMPENSATION & BENEFITS: Salary range for this role is $225,000 - $240,000 commensurate with experience.
Commonpoint Queens provides a suite of competitive benefits including health insurance (including dental & vision), FSA, a 403(b) Plan and Pension Plan, Life Insurance, and a generous and flexible PTO system.
LOCATION & EXPECTATIONS: This position reports to offices located in Little Neck, and Forest Hills, Queens with some flexibility. Presence at other locations within NYC may be required, in addition to evening/weekend hours as needed.
HOW TO APPLY: Submit a cover letter AND resume in confidence here .
Commonpoint Queens provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state, and local laws. We encourage candidates from the local Eastern Queens/Western Long Island communities to consider applying for this employment opportunity.
Full Time
ABOUT THE ORGANIZATION:
Commonpoint Queens is a multifaceted community center dedicated to sustaining and enhancing the quality of individual, family and communal life throughout Queens, offering services to people of all ages, ability levels, stages of life and backgrounds. They strive to meet the evolving needs of their community of over 77,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint Queens has grown tremendously in the last five years and now has a budget of about $70 MM, a mission-driven staff of 3,000 and close to 70 sites in the five boroughs (although mainly concentrated in Queens).
ABOUT THE OPPORTUNITY:
Within our holistic, strength-focused, and family-supported practice framework, the Chief Financial Officer (CFO) will report to the President and Chief Executive Officer (CEO) and manage a team of roughly 15. The CFO has primary responsibility for overseeing and directing fiscal strategy, financial management, accounting, compliance, and investment activities in support of the goals and mission of Commonpoint Queens.
The successful candidate will partner with the senior leadership and the Board of Directors to develop strategies that support organizational growth, financial stability, and agency impact goals. The CFO also seeks ways to continuously improve the finance department to align with organizational values and expand community investment opportunities. The CFO ensures compliance with relevant laws and contractual requirements and manages organizational risks and liabilities.
Key responsibilities include:
Financial Oversight and Management
Develop credibility for the agency’s financial operations by providing practical, timely, and accurate analysis of budgets, financial reports, cash management, and financial trends and by effectively managing solutions to agency challenges to assist the CEO, the Board, and others on the Leadership Team in leading the organization and fulfilling the mission.
Oversee the comptroller and accounting department to ensure timely completion of monthly general ledger management and accounting close, e.g., accruals, deferred revenue, sub-ledger reconciliation and other monthly closing procedures.
Lead and manage the different branches of the accounting department to ensure accurate and timely budget reporting and financial projections.
Supervise, train, and develop the management of Accounts Receivable, Accounts Payable, Contracts Management, and Payroll.
Maintain all banking relationships and initiate strategies to strengthen cash position.
Collaborate with the accounting department to leverage financial software to ensure the precision of information, facilitate informed decision-making and guide the formulation of effective policies.
Financial Analysis, Strategy, and Budgeting
Spearhead financial growth strategies that respond to the dynamic landscape of Commonpoint Queens. Provide strategic financial input and leadership on issues affecting the organization and its mission, values, and programs.
Establish budget and forecast preparation guidelines and prepare the annual budget in collaboration with the CEO, Senior Leaders, and the Board of Directors.
Drive strategy around continually improving the budgeting process by educating department directors and managers on financial issues impacting department budgets.
Develop a reliable cash flow projection process and reporting mechanism with a minimum cash threshold to meet operating needs.
Engage and play a leadership role in the Board Finance and Investment Committees to develop short, and long-term financial plans and projections.
Compliance and Internal Controls
Oversee the agency audit process and manage the relationship with external auditors. Ensure smooth processes for contract audits.
Monitor compliance with grant record-keeping and billing requirements in alignment with local, state, and federal guidelines, including an annual A-133.
Oversee the finance department’s grants management division to ensure that grants are tracked and matched with corresponding expenses within the accounting system.
ABOUT THE SUCCESSFUL CANDIDATE:
The ideal CFO will be forward-thinking, people-focused, and strategic about financial management and budgeting, community building, team development, and urban engagement. The successful candidate will be a highly credible and accomplished financial strategist, leader and manager, committed to the mission, vision, and values of Commonpoint Queens and energized by its impact in the community.
Qualifications:
Minimum of 15 years senior level financial experience in the nonprofit sector and/or equivalent business experience, with at least 10 years in a senior management position.
A strong track record of understanding and managing government contracts, including regulatory compliance, negotiation, and change management.
Possess strong analytical skills and have a data-driven approach; adept at informing, creating, and managing budgets.
Demonstrated success leveraging exceptional strategic thinking and creative problem-solving skills to improve systems and processes, navigate complexity, overcome challenges, and achieve impact. Strong systems skills required.
Ability to balance the demands of big-picture strategy with day-to-day orientation to details.
Record of accomplishments building and leading effective teams and coaching/developing others to maximize their potential.
A high EQ, and a capacity for embracing change, fostering a team culture that is adaptable, and skillfully guiding individuals through transitions with a reassuring and steady leadership approach.
Clear and effective communicator with extensive experience presenting to executives and boards.
Approachable with strong interpersonal skills and ability to work effectively with a wide variety of people; ability to inspire trust and motivate staff.
Experience intentionally using financial software to produce timely and accurate data.
High standard of ethics, integrity, respect, and humility.
The incoming CFO will bring the following professional and personal attributes to Commonpoint Queens:
Not-for-profit experience: You’ve worked in a not-for-profit agency, understand regulatory compliance expectations of public funding (Federal, State and City-level) and understand some of the unique challenges and opportunities that come with the territory.
Strategic and financial expertise : You will bring experience, insight and a data-driven approach to the executive and board meetings. This insight will provide you with the ability to creatively problem-solve, make decisions, and implement changes quickly and soundly.
Growth and innovation : You will be energized by the potential for compelling opportunities and tackling new problems through programs. You will have the ability to evaluate long-term budgetary strategic direction, help develop strategy, and build the team to execute on it. You also thrive in a fast-paced, dynamic, and inclusive environment.
Building high-performing teams: You have a framework for how organizations build, manage, retain, and inspire great teams. You know leading a team requires incredible communication skills, attention to detail, and the ability to assimilate a high volume of information across disciplines and departments.
Inspiring and thoughtful communications: Your ability to craft the right message to the team in a variety of situations will help the organization stay connected, aligned, and focused.
EDUCATION: BA/BS required; MBA, CPA, CFA, CFP or equivalent advanced accounting and financial experience preferred.
COMPENSATION & BENEFITS: Salary range for this role is $225,000 - $240,000 commensurate with experience.
Commonpoint Queens provides a suite of competitive benefits including health insurance (including dental & vision), FSA, a 403(b) Plan and Pension Plan, Life Insurance, and a generous and flexible PTO system.
LOCATION & EXPECTATIONS: This position reports to offices located in Little Neck, and Forest Hills, Queens with some flexibility. Presence at other locations within NYC may be required, in addition to evening/weekend hours as needed.
HOW TO APPLY: Submit a cover letter AND resume in confidence here .
Commonpoint Queens provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state, and local laws. We encourage candidates from the local Eastern Queens/Western Long Island communities to consider applying for this employment opportunity.
Strategic Storyteller / Communications Manager II
Job no: 911581 Work type: Support Staff Personnel Sub Area: AP- Professionals Pay Grade: 14 Major Administrative Unit / College: University Communications Department: Mktg, Public Rel, And Digital Strategy 10063701 Salary: Salary Commensurate with Experience Location: East Lansing Categories: PR/Media/Graphics/Comm/Fund Raising, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title Strategic Storyteller
Position Summary As a strategic storyteller, you'll collaborate with other creative team members and channel strategists in University Communications to develop content that builds MSU’s brand by communicating its mission, values and key priorities to external and internal audiences. You will play a crucial role in shaping people’s perceptions of MSU and contribute to advancing a compelling narrative that promotes the university’s strengths, achievements and contributions to the world. Within strategy frameworks, you will seek and develop ideas for short- and long-form content. You may contribute to content development ranging from written to visual to audio of various types (i.e., feature stories, articles, social posts, marketing materials and video/photo/audio storytelling) focusing primarily on owned, social and paid channels. You will develop and write stories that resonate with our audiences and help adapt these for multichannel content marketing. You will coordinate with PR colleagues on content ideas with earned media potential. You’ll regularly access and review data and analytics to understand audience preferences and content performance and incorporate insights and learnings to help shape future tactics, working with colleagues to help improve content performance and deepen audience connection.
Duties and Responsibilities
Content Development/Writing/Editing - 40%
• Generates stories/content pieces on a regular basis that advance strategic goals and drive performance, covering stories around academic and research excellence with high relevance to priority audiences including peers, policymakers, Michigan and national public, alumni, prospective and current students and employees
• Tailors content to audiences, channels and platforms as we move toward audience segmentation and personalization informed by data, adapting stories for different audiences and channels
• Translates complex topics into audience-friendly, engaging stories and general content while also ensuring all information is represented accurately
• Writes about MSU’s research, innovation, discoveries and trend stories, as well as in-depth stories of cross-college collaborations and multiunit initiatives that advance strategic priorities, specifically:
• Produces stories/content on a regular basis for publication/distribution
• Follows good SEO practices in writing to help grow audience and enhance performance of content
• Identifies and interviews students, faculty, staff, alumni and other sources for stories
• Recommends and helps coordinate visual/multimedia elements to accompany articles. May include capturing content using smartphone technology; working with story subjects to identify visuals; and collaborating with editors, visual storytellers and designers to take content from concept to final execution
• Coordinates story creation, including strategic briefs, writing and collaboration with designers, photographers and editors while meeting deadlines
• Works with subjects of stories and other stakeholders to ensure content is approved prior to publication/distribution
• Occasionally writes copy for marketing materials such as advertising, collateral or email copy
• Contributes to upkeep of detailed editorial calendar to organize story flow and ensure the ability to leverage relevance and trends
• Ensures expert quality control and adherence to AP style
Collaboration and Leadership - 30%
• Works collaboratively and flexibly with other colleagues in University Communications and in units across campus, facilitating joint content efforts, collaborative storytelling, coordinated messaging and cohesive brand experience
• Collaborates with strategic content team to develop institutional-level, multichannel strategies to drive content reach, consumption and engagement in multiple channels
• Works with strategic content team on selection, planning, creation and production of stories gathered through campus sources that position MSU as a leading research university through fresh and engaging content
• Coordinates with PR colleagues on content ideas with earned media potential
• Works on multiple projects at one time, ensuring seamless execution and quality control
Strategic Content Planning - 20%
• Exercises sharp editorial judgment to identify and ideate brand-aligned content/story ideas that help shape audience perceptions and drive University Communications’ strategies focused on brand, content, channels and audiences
• Develops relationships with a wide network of faculty and staff, including communications colleagues across MSU, to serve as sources for story ideas
• Keeps a pulse on content trends, attends conferences to stay current on industry best practices and provides recommendations on how to apply learnings to MSU’s content strategy to ensure relevant and breakthrough communications
Data and Analytics - 10%
• Regularly accesses and reviews data and analytics to understand how content performs; incorporates insights and learnings to help shape future tactics and content
• Works with members of the content and analytics teams to help improve content performance among audiences
Unit Specific Education/Experience/Skills
• Knowledge equivalent to that which normally would be acquired by completing a bachelor’s degree program in journalism, marketing, advertising, public relations, English or related field that prepared individual to communicate effectively with diverse audiences
• Three to five years of related and progressively more responsible or expansive work experience in a professional writing field and the ability to comprehend research and academic writing and “translate” it effectively for different audiences, including the general public, depending on the distribution channel
• Keen editorial judgement and proven track record of identifying and producing stories with demonstrated (through audience metrics) appeal to target audience
• Experience translating, with the highest regard for accuracy, complex topics and research into accessible, concise, creative and relevant content for a public audience
• Experience developing engaging content for social media channels
• Excellent writing, interview, research and editing skills, with proficient knowledge of Associated Press style
• Or an equivalent combination of education and experience
Desired Qualifications
• Bachelor’s degree in journalism, marketing, advertising, public relations, English or related field
• Seven to 10 years of related and progressively more responsible or expansive work experience in public relations, journalism or content marketing
• Experience developing cross-channel content
• Proven ability to develop quality content that grabs attention, stimulates discussion and is relevant and emotionally engaging
• A proven “team player” mentality ready for a fast-paced marketing communications environment; flexible, collaborative, positive
• A solid understanding of how brand storytelling interacts with the larger integrated marketing and communications network (earned, paid, owned, and shared)
• Experience with visual storytelling through use of photo, video, animations, infographics, etc.
• Experience working in a fast-paced, deadline-driven environment
• Excellent verbal and presentation skills; can deliver content in a compelling, confident, professional and poised manner
• Strong verbal communication skills
• Strong leadership and accountability; can work under minimal supervision; highly productive and can manage multiple projects simultaneously
• Proficiency in word processing software, Microsoft Office
• Experience with and demonstrated ability to learn new content management systems, content management platforms
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Cover Letter
Writing Sample
Three References
Work Hours STANDARD 8-5
Website www.comms.msu.edu
Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends on 11/21/2023 at 11:55 PM Advertised: Nov 15, 2023 Eastern Standard Time Applications close: Nov 28, 2023 11:55 Eastern Standard Time
To apply, visit https://apptrkr.com/4801422
Full Time
Strategic Storyteller / Communications Manager II
Job no: 911581 Work type: Support Staff Personnel Sub Area: AP- Professionals Pay Grade: 14 Major Administrative Unit / College: University Communications Department: Mktg, Public Rel, And Digital Strategy 10063701 Salary: Salary Commensurate with Experience Location: East Lansing Categories: PR/Media/Graphics/Comm/Fund Raising, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title Strategic Storyteller
Position Summary As a strategic storyteller, you'll collaborate with other creative team members and channel strategists in University Communications to develop content that builds MSU’s brand by communicating its mission, values and key priorities to external and internal audiences. You will play a crucial role in shaping people’s perceptions of MSU and contribute to advancing a compelling narrative that promotes the university’s strengths, achievements and contributions to the world. Within strategy frameworks, you will seek and develop ideas for short- and long-form content. You may contribute to content development ranging from written to visual to audio of various types (i.e., feature stories, articles, social posts, marketing materials and video/photo/audio storytelling) focusing primarily on owned, social and paid channels. You will develop and write stories that resonate with our audiences and help adapt these for multichannel content marketing. You will coordinate with PR colleagues on content ideas with earned media potential. You’ll regularly access and review data and analytics to understand audience preferences and content performance and incorporate insights and learnings to help shape future tactics, working with colleagues to help improve content performance and deepen audience connection.
Duties and Responsibilities
Content Development/Writing/Editing - 40%
• Generates stories/content pieces on a regular basis that advance strategic goals and drive performance, covering stories around academic and research excellence with high relevance to priority audiences including peers, policymakers, Michigan and national public, alumni, prospective and current students and employees
• Tailors content to audiences, channels and platforms as we move toward audience segmentation and personalization informed by data, adapting stories for different audiences and channels
• Translates complex topics into audience-friendly, engaging stories and general content while also ensuring all information is represented accurately
• Writes about MSU’s research, innovation, discoveries and trend stories, as well as in-depth stories of cross-college collaborations and multiunit initiatives that advance strategic priorities, specifically:
• Produces stories/content on a regular basis for publication/distribution
• Follows good SEO practices in writing to help grow audience and enhance performance of content
• Identifies and interviews students, faculty, staff, alumni and other sources for stories
• Recommends and helps coordinate visual/multimedia elements to accompany articles. May include capturing content using smartphone technology; working with story subjects to identify visuals; and collaborating with editors, visual storytellers and designers to take content from concept to final execution
• Coordinates story creation, including strategic briefs, writing and collaboration with designers, photographers and editors while meeting deadlines
• Works with subjects of stories and other stakeholders to ensure content is approved prior to publication/distribution
• Occasionally writes copy for marketing materials such as advertising, collateral or email copy
• Contributes to upkeep of detailed editorial calendar to organize story flow and ensure the ability to leverage relevance and trends
• Ensures expert quality control and adherence to AP style
Collaboration and Leadership - 30%
• Works collaboratively and flexibly with other colleagues in University Communications and in units across campus, facilitating joint content efforts, collaborative storytelling, coordinated messaging and cohesive brand experience
• Collaborates with strategic content team to develop institutional-level, multichannel strategies to drive content reach, consumption and engagement in multiple channels
• Works with strategic content team on selection, planning, creation and production of stories gathered through campus sources that position MSU as a leading research university through fresh and engaging content
• Coordinates with PR colleagues on content ideas with earned media potential
• Works on multiple projects at one time, ensuring seamless execution and quality control
Strategic Content Planning - 20%
• Exercises sharp editorial judgment to identify and ideate brand-aligned content/story ideas that help shape audience perceptions and drive University Communications’ strategies focused on brand, content, channels and audiences
• Develops relationships with a wide network of faculty and staff, including communications colleagues across MSU, to serve as sources for story ideas
• Keeps a pulse on content trends, attends conferences to stay current on industry best practices and provides recommendations on how to apply learnings to MSU’s content strategy to ensure relevant and breakthrough communications
Data and Analytics - 10%
• Regularly accesses and reviews data and analytics to understand how content performs; incorporates insights and learnings to help shape future tactics and content
• Works with members of the content and analytics teams to help improve content performance among audiences
Unit Specific Education/Experience/Skills
• Knowledge equivalent to that which normally would be acquired by completing a bachelor’s degree program in journalism, marketing, advertising, public relations, English or related field that prepared individual to communicate effectively with diverse audiences
• Three to five years of related and progressively more responsible or expansive work experience in a professional writing field and the ability to comprehend research and academic writing and “translate” it effectively for different audiences, including the general public, depending on the distribution channel
• Keen editorial judgement and proven track record of identifying and producing stories with demonstrated (through audience metrics) appeal to target audience
• Experience translating, with the highest regard for accuracy, complex topics and research into accessible, concise, creative and relevant content for a public audience
• Experience developing engaging content for social media channels
• Excellent writing, interview, research and editing skills, with proficient knowledge of Associated Press style
• Or an equivalent combination of education and experience
Desired Qualifications
• Bachelor’s degree in journalism, marketing, advertising, public relations, English or related field
• Seven to 10 years of related and progressively more responsible or expansive work experience in public relations, journalism or content marketing
• Experience developing cross-channel content
• Proven ability to develop quality content that grabs attention, stimulates discussion and is relevant and emotionally engaging
• A proven “team player” mentality ready for a fast-paced marketing communications environment; flexible, collaborative, positive
• A solid understanding of how brand storytelling interacts with the larger integrated marketing and communications network (earned, paid, owned, and shared)
• Experience with visual storytelling through use of photo, video, animations, infographics, etc.
• Experience working in a fast-paced, deadline-driven environment
• Excellent verbal and presentation skills; can deliver content in a compelling, confident, professional and poised manner
• Strong verbal communication skills
• Strong leadership and accountability; can work under minimal supervision; highly productive and can manage multiple projects simultaneously
• Proficiency in word processing software, Microsoft Office
• Experience with and demonstrated ability to learn new content management systems, content management platforms
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Cover Letter
Writing Sample
Three References
Work Hours STANDARD 8-5
Website www.comms.msu.edu
Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends on 11/21/2023 at 11:55 PM Advertised: Nov 15, 2023 Eastern Standard Time Applications close: Nov 28, 2023 11:55 Eastern Standard Time
To apply, visit https://apptrkr.com/4801422
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).
Full Time
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).