Career Coach, Green Bay or Marinette

  • Northeast Wisconsin Technical College
  • Northeast Wisconsin Technical College, West Mason Street, Green Bay, WI, United States
Full Time Academia Communications Education Marketing Sales

Job Description

Department:   College Advancement

Reports To:   Recruitment Supervisor

FLSA Status:   Exempt

Amount of Travel Required:  3-4 days per week; position located within high schools

Salary Grade: B

Positions Supervised:   None



LOCATION:  Green Bay or Marinette

STANDARD HOURS:  40 hours per week. Typical hours Monday-Friday 7:30 a.m. – 4:30 p.m.; Flexibility required to include other evening and/or weekend hours as necessary.


*Current benefit eligible employees will be placed within the pay range based on their current rate/range.

Anticipated Start Date: July 1, 2017


Required online application available on website:


Location:  Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street,  Green Bay, WI  54307-9042. All postings are considered current and available until removed from the website.


Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. 

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.



This position is located within 2 – 3 high schools in the NWTC district. The primary responsibility of the role is to assist high school students as they explore careers, develop their career path and learn about NWTC programs. The position will develop 1:1 relationships with prospective students by assisting and guiding them throughout the application and enrollment process to ensure the student successfully transitions to NWTC.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Use career planning, sales and relationship building approaches to explore career and educational goals with prospective students.  Increase college and career readiness and match students with appropriate dual credit pathways, NWTC programs and transfer opportunities.
  • Act as the ‘face’ of NWTC by creating and conducting group presentations to promote the college within high schools at events and in classrooms.  Speak publicly at events promoting NWTC pathways, on-campus events, and programs to audiences of all sizes.
  • Collaborate with Enrollment Services to review, analyze, and take action on admission and enrollment data to ensure students are enrolled in the appropriate program and courses, i.e. pre-program to program status, closing student records, etc.
  • Collaborate with K12 relations and regional learning teams to create a personalized and seamless transition experience from high school to college.
  • Collaborate with the student records team and academic advisors to guarantee accuracy of student records for graduation in accordance with published policies and procedures.
  • Act as the primary student resource for completing the application and enrollment process such as program requirements, financial aid, academic advising, how to pay for college, etc. 
  • Maintain ongoing communication with students during the admission and enrollment process.
  • Utilize CRM system to maintain record of customer interactions recording details of inquiries, comments, and actions taken.
  • Strategically align communication and sales approach with program outcomes and the annual marketing and recruitment plan.  Utilize social media strategies to attract and engage prospective students.
  • Participate at various fairs, events, and conferences.  Provide follow-up correspondence resulting from various prospect contacts.
  • Use data to develop strategic follow up communication plans with prospective students and measure quarterly FTE conversion rates.
  • Conduct strategic planning and develop new and innovative recruitment and sales activities for all target markets.
  • Organize, set-up and conduct annual recruitment events through collaborative efforts with internal customers.
  • When applicable by grants, focus recruitment and awareness efforts on specific programming and outcomes


Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Analytical Skills – Use thinking and reasoning to solve a problem.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Creative – Think in such a way as to produce a new concept or idea.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Goal Oriented - Focus on a goal and obtain a pre-determined result.
  • Judgment – Formulate a sound decision using the available information.
  • Persuasive – Influence others to change position or to adopt a specific point of view.
  • Presentation Skills – Effectively present information publicly.
  • Problem Solving – Find a solution for or to deal proactively with work related problems.
  • Relationship Building – Effectively build relationships with customers and co-workers.


Education: 53140
Experience:  Minimum of two years’ experience in sales, marketing or customer relations fields.  Experience in secondary and postsecondary educational setting preferred.

**An equivalent combination of education and work experience may be considered.

Computer Skills

Proficient in Microsoft Office.  Ability to maintain electronic records in database management system.


Other Requirements

Obtainment and continued certification of Career Development Facilitator.

Ability to speak to large groups and general knowledge of technical college programs, admissions and recruiting techniques.

Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.


Physical Demands



C (Constantly)


F (Frequently)


O (Occasionally)

Handling / Fingering

F (Frequently)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)


O (Occasionally)


O (Occasionally)

Squat or Kneel

O (Occasionally)


F (Frequently)

10 lbs or less

F (Frequently)

11-20 lbs

F (Frequently)

21-50 lbs

F (Frequently)

51-100 lbs

O (Occasionally)

Over 100 lbs

O (Occasionally)


12 lbs or less

F (Frequently)

13-25 lbs

F (Frequently)

26-40 lbs

F (Frequently)

41-100 lbs

O (Occasionally)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.


Junior High School, Academic Admissions and Advising


$53,177 per year