Office Supervisor, College of Business

  • Northeast Wisconsin Technical College
  • Northeast Wisconsin Technical College, West Mason Street, Green Bay, WI, United States
Full Time Academia General Business Management

Job Description

LOCATION:  Green Bay Campus

STANDARD HOURS:  40 hours per week.  Typical hours Monday – Friday, 8:00 a.m.- 5:00 p.m.   Flexibility is required to include other evening and/or weekend hours as necessary. 


*Current benefit eligible employees will be placed within the pay range based on their current rate/range.


Location:  Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street,  Green Bay, WI  54307-9042. All postings are considered current and available until removed from the website.


Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. 

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.



Provide leadership for College of Business Department to ensure efficient operations. Serve as liaison between the College, department, and outreach sites through cross-functional team participation. Manage department workflow and processes. Serve on Office Supervisor and Department Leadership Teams.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

    • Manage the day–to-day operations of leadership and administrative teams to ensure customer needs are met.  Obtain internal and external customer feedback for quality review purposes; analyze and address concerns as necessary.
    • Develop and implement communication; streamline processes for operational efficiencies.  Identify gaps within department to strategically implement new mechanisms for improvement.
    • Independently follow-through and respond to day to day issues; provide department-wide leadership and administrative decisions in the absence of Dean/Associate Deans.
    • Coordinate the capital development process, new development, and extra ordinary requests from inception to implementation.  Provide leadership in the prioritization and deployment of capital budget initiatives. Oversee department budget; monitor revenues and expenses to ensure operation within budget.
  • Serve as liaison between the College and the department. Develop and maintain collaborative relationships with internal and external customers. Facilitate, coordinate, and attend College, division, and department events and meetings relevant to position.
    • Cultivate a team climate, which engages staff to develop and accomplish the goals, objectives, and values of the College.  Coach and mentor teams in order to achieve high performance.
    • Manage the human resources needs of the department including the selection, retention, performance management, and development of employees.  Train and orient new employees.  Communicate performance expectations and provide positive and constructive feedback.
    • Plan, direct and coordinate the class scheduling process for department.
  • Engage in office management team meetings and participate and/or lead participate or lead cross-functional project and process teams.
  • Research and analyze data, calculate statistics for reports using historical or trend data. Compile and retrieve managerial data for reporting and planning purposes.
  • Develop action plan items consistent with the goals and objectives of the department and that support student success and College initiatives.  Assist in the development of the vision and direction for the department.


Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Management Skills - Ability to organize and direct oneself and effectively supervise others.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.


Education: Minimum Bachelor’s Degree in Business Administration, Leadership Development or business-related degree.
Experience: Minimum three years related experience.

**An equivalent combination of education and experience may be considered.

Computer Skills

Microsoft Office Suites (strong knowledge required), Internet browsers, database management systems (College and student-related software such as PeopleSoft, CollegeNet, EdWare, etc. preferred).

Other Requirements

Ability to work independently

This position is customer-focused and will require flexible scheduling; working non-standard hours including evenings or weekend hours. 

Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms


Physical Demands



O (Occasionally)


O (Occasionally)


C (Constantly)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

O (Occasionally)


O (Occasionally)

10 lbs or less

O (Occasionally)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

O (Occasionally)

41-100 lbs

N (Not Applicable)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.


General Business, College Administration

Education Requirements

Bachelor's Degree