Vice President, Student Services

  • Northeast Wisconsin Technical College
  • Northeast Wisconsin Technical College, West Mason Street, Green Bay, WI, United States
Full Time Academia-Higher Ed Program/Project Management Education Strategy-Planning

Job Description

LOCATION:  Green Bay campus

STANDARD HOURS:  Primarily will work Monday through Friday 8:00 a.m. to 5:00 p.m.; with flexibility required to include other evening and weekend hours as necessary.


Location:  Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street,  Green Bay, WI  54307-9042. All postings are considered current and available until removed from the website.


Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. 

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.



As a member of the President’s Executive Leadership Team, the Vice President of Student Services fosters creativity and innovation as well as contributes broad institutional perspectives and participates in decision making, which supports the College’s mission, vision, and goals while promoting an environment that is passionate about student access and success.  The Vice President of Student Services will facilitate a shared leadership culture through the development of functional teams and facilitate effective partnering internally and externally. The Vice President of Student Services provides visionary leadership to all aspects of the services surrounding student functions throughout the College, by promoting student success through student-centered, customer focused, district-wide access to students in an effective, efficient and friendly manner. NWTC believes all students will succeed. 


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

  • Provide visionary and inspirational leadership to develop and grow strong internal and external collaborations providing customer service to fulfill the College’s vision, mission and strategies necessary to ensure student success. Provide strong leadership in promoting the College as a local, state and national leader of state-of-the-art technical higher education.
  • Provides strategic and innovative leadership, advocacy and support for all areas of Student Services including but not limited to: Counseling, academic advising, accommodations, admissions, student financial services, veteran’s services, assessment, academic coaching and supplemental instruction, career services, student support services, student involvement and international programs.
  • Ensure the College delivers a comprehensive array of student services, student development and enrollment management programs that support the College’s intended culture.
  • Facilitate the development and delivery of student programs and services that implement the goals of the College and promotes student success using data-driven decision making.
  • Participate in the development of the College’s administrative policies and procedures as a member of the President’s Executive Leadership Team.
  • Oversee an organizational structure and personnel that ensure a student-centered environment at all levels of the College.
  • Assure sound management of fiscal and physical resources allocated to the student services division as well as develop long and short-range plans for student services that promote student success.
  • Oversee student conduct matters, student Equal Opportunity and Title IX. Provide strategy and advocate for equity of student services for the College.



Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, completion and student success initiatives.
  • Diversity Inclusive and Equity Driven - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, job type, economic status, resource capacity or academic preparation.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Business Acumen - Ability to grasp and understand business concepts and issues.
  • Coaching and Mentoring- ability to coach and mentor employee’s in their personal and professional development.
  • Communication, Oral - Ability to communicate effectively listening, advocating and negotiating.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Consensus Building - Ability to bring about group solidarity to achieve a goal.
  • Creative - Ability to think in such a way as to produce a new concept or idea.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Risk Taker - Ability to take calculated risks or to stretch the limits of comfort zone.
  • Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.


Education: Master's Degree in related area. Doctorate preferred or pursuit of Doctorate required.
Experience: Minimum of seven years of demonstrated strong, effective leadership preferably in a postsecondary educational setting.

Computer Skills:

Microsoft Office Suite

Other Requirements:

Knowledge of FERPA, ADA and Title IX guidelines

Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.


Physical Demands



N (Not Applicable)


N (Not Applicable)


F (Frequently)

Handling / Fingering

F (Frequently)

Reach Outward

N (Not Applicable)

Reach Above Shoulder

N (Not Applicable)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


O (Occasionally)

10 lbs or less

F (Frequently)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

N (Not Applicable)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes.


School-College Administration, Continuing-Adult, Program Management