Michigan State University

Define and implement the Broad Art Museum’s communications strategy to increase public awareness and promote the programs and activities of the museum through a variety of worldwide media outreach activities; promote the museum’s programs to a targeted regional and international press corps with a view toward maximizing visitation to the museum; work with the university’s central communications team to ensure consistency and brand alignment in messaging throughout all museum communications materials; develop and maintain relationships with the museum’s target media, pitch and manage stories, answer media inquiries, and manage media visits and appearances, including providing in-depth guided tours; develop strategic marketing strategy, including digital, for exhibitions, public programs, and membership campaigns; write press materials, maintain the online pressroom, and distribute press releases, as well as ensure the museum’s media database is up to date and appropriately targeted; write and edit a variety of content, including marketing collateral copy, website copy, social media posts, and e-mail copy; monitor the media and the web for relevant stories about the museum and related fields, provide internal clip reports, and share relevant stories with museum followers online; oversee website content and supervise the day-to-day entry of content, as well as manage, develop, and implement content for social media; review all designed print pieces and submitted digital copy to ensure quality and consistency in voice and to maintain consistency in wording, branding, and messaging across all communications; oversee the development and production of all print and digital marketing collateral and advertising materials; conduct visitor and market surveys to assess public opinion of the museum to inform the ongoing communications strategy and assist other departments in shaping programs accordingly; actively seek public relations opportunities for the museum.

Position Summary Under the supervision of the Director of Education, the   Gallery Educator for University and Adult Programs   works in close collaboration with the MSU Broad Education Team to develop and implement MSU Broad touring programs and associated in-gallery activities. They contribute to the content, methodology, and overall vision for in-galley teaching by developing/leading tours and overseeing the docent, gallery guide, and volunteer training programs. As a gallery educator, this position is responsible for assuring that all volunteers are up-to-date on the current standards in museum pedagogy for youth, adults, and special needs populations. JOB DESCRIPTION Work closely with Director of Education to identify short- and long-term goals for 1). Touring programs, 2). University faculty and student engagement, and 3). Community Docent, Gallery Guide, and Volunteer training programs Foster engaged learning experiences by developing, delivering, and evaluating dynamic inquiry-based tour experiences and associated activities for university classes, community groups, individuals, and other audiences as assigned. Develop strategies and resources for thematic tours, hack-style tours, special exhibition tours, and associated in-gallery activities in coordination with current exhibitions and collections on view. Conduct independent research on artists and artworks in MSU Broad exhibitions and collection. Develops training materials for docents and gallery guides. Supervise and manage all aspects of Community Docent Corps including: communication and administration; observation and evaluation; scheduling and logistics; and recruitment. Develop and teach ongoing training and continuing education on best practices in-gallery education for docents, gallery guides, volunteers, and education staff. Development of training curriculum and lesson plans for new continuing docents; co-teach semester-long new docent training program. Work closely with Visitor Services to develop training programs for Gallery Guides that aid them in successful interactions with our visitors. Work closely with the Museum Educator, PreK-12 + Family Programs to plan, implement, and evaluate school tours. Contribute to and facilitate training of staff and volunteers, including docents, who support activities for educators and PreK-12 audiences. Build university relationships and collaborative partnerships with faculty that promote the use of the museum and collection. Evaluate effectiveness, maintain statistics and attendance tracking, and prepare monthly/annual reports for tour programs and docent corps. Maintain a visible presence in the local, state, and national art and museum education community, stay current with recent research and writing, collaborate and network with other museum educators Work collaboratively with MSU Broad Education Team to offer general education and museum event support as assigned.   Work minimum of 30 hours a week.

The MSU Broad Art Museum invites applicants for the position of Operation and Group Visit Coordinator with experience working within an arts & cultural organization. The position is a three quarter time position responsible for data collection for museum functions & visitor tours. It will also take a strong part in summer camp coordination and assist as manager on duty for gallery guides/student supervisors.  ALTRU COORDINATION AND DATA MANAGEMENT  Maintain up to date knowledge of Altru capabilities as applicable to all Museum function. Oversee data collection from all in person museum interactions (onsite and offsite) including developing and facilitating data collection methods, providing quality control oversight and maintaining current information. Work with other departments to ensure that data collection meets strategic goals and identify desired metrics. Work to with other departments to facilitate accurate reporting VISITOR TOUR SCHEDULING Oversee all communications and scheduling logistics of tour programs. Work with a variety of constituents, education and facilities staff to identify touring needs, scheduling and implementation. Coordinate staff and docent scheduling to meet touring needs. Work with Education and Communication staff to identify and market tours to increase annual attendance. Maintain tour tracking and evaluation processes and records. SUMMER CAMP COORDINATION Coordinate all logistical aspects of summer camp program. Work with Education and Communication staff to develop outreach and marketing plan. Manage camp registration program and materials including scholarship process. Manage staffing, space and materials management. Maintain camp tracking and evaluation processes and records. Support Director of Education in compliance with University and State guidelines for youth programing. MANAGER ON DUTY Supervise gallery guides and student supervisors Troubleshoot facility issues. Troubleshoot customer service issues Monitor and troubleshoot exhibition operational issues after business hours. Serve as liaison with security and internal Museum departments in absence of Director of Facilities. Ensure that all operational standards and policies are upheld.