Cloud Architect - Data Analytics Solutions Lead (Virtual Opportunity)
Sealaska
Job Title: Cloud Architect - Data Analytics Team Lead (Virtual Opportunity)
Job Summary: The Cloud Architect - Data Analytics Team Lead will assist the Geospatial Services and Data Analytics Practice Lead in developing innovative solutions to serve our evolving customer base. This role requires a strong understanding of Azure and AWS cloud solutions. MBS is seeking to expand service offerings in the data analytics vertical, with a focus on co-selling with industry partners. This role would be instrumental in providing technical and hands-on contributions towards these efforts, including project delivery oversight, team management, and training enablement.
Duties/Responsibilities:
• Assist with the design, development, and implementation of new processes and service offerings
• Design solutions to enhance MBS's service offerings, including developing technical go to market strategies and presenting to potential customers
• Suggest and explore new tools and technology to improve processes and meet new challenges, particularly with emerging technologies, such as AI and predictive modeling
• Work closely with industry partners, such as AWS and Esri, on co-selling opportunities
• Implement and oversee Agile and SCRUM methodologies to enhance team efficiency and project delivery
• Design solutions for system integrations to support custom application development
• Coordinate cross-functional collaboration for requirements gathering, process mapping, and solution design
• Actively contribute to the review of Requests for Proposal (RFP) by evaluating and authoring content for proposal responses
• Lead and manage a technical team of data engineers and business analysts, overseeing team utilization, performance evaluations, and training enablement
• Drive process improvement initiatives by analyzing current workflows and recommending innovative solutions for data engineering and business analysis processes
• Other duties as assigned
Required Skills/Abilities:
• 4+ years of experience in designing and implementing cloud solutions (AWS, Azure)
• 3+ years of experience in managing or leading teams, with a focus on coaching, mentoring, and performance management
• Familiarity with CRM systems, such as Microsoft Dynamics CRM, Salesforce
• Familiarity with ERP systems, such as Microsoft Dynamics Finance and Operations, ServiceNow
• Familiarity AI technical concepts and ability to leverage common AI tools
• Must have experience in the Microsoft environment including Windows, SQL Server, Visual Studio, and TFS
• Comprehensive understanding of data modeling, data analytics, and reporting
• Expertise working with JavaScript, Python, and SQL
• Understanding of Business Intelligence and reporting tools, such as Power BI
• Experience with Microsoft Fabric capabilities and workloads
• Exceptional communication and presentation skills
Preferred Skills/Abilities:
• Familiarity with geospatial data concepts and Esri ArcGIS software
• Creative thinker with a positive attitude and growth mindset
Education and Experience:
• BS in computer science, engineering, or related field with 10-15 years of work experience in positions of increasing responsibility
• AWS Certified Cloud Solutions Professional or Azure Solutions Architect Expert certification
Working Conditions: The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel may be required for conferences, internal meetings, and customer sites. Travel is anticipated at less than 10%.
Physical Demands:
• While performing the duties of this job, the employee is required to walk, use hands to finger, handle objects, tools, or controls; reach with hands and arms; balance; stoop; bending or crouching; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Some lifting of files, opening cabinets.
• Bending or standing as necessary.
Work Environment: While performing the duties of this job, the employee is exposed to weather conditions and other elements prevalent at the time.
This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.
To apply, please visit: https://apptrkr.com/6135666
jeid-5fd804f4b272f241bc578273524ff71b
Full Time
Cloud Architect - Data Analytics Solutions Lead (Virtual Opportunity)
Sealaska
Job Title: Cloud Architect - Data Analytics Team Lead (Virtual Opportunity)
Job Summary: The Cloud Architect - Data Analytics Team Lead will assist the Geospatial Services and Data Analytics Practice Lead in developing innovative solutions to serve our evolving customer base. This role requires a strong understanding of Azure and AWS cloud solutions. MBS is seeking to expand service offerings in the data analytics vertical, with a focus on co-selling with industry partners. This role would be instrumental in providing technical and hands-on contributions towards these efforts, including project delivery oversight, team management, and training enablement.
Duties/Responsibilities:
• Assist with the design, development, and implementation of new processes and service offerings
• Design solutions to enhance MBS's service offerings, including developing technical go to market strategies and presenting to potential customers
• Suggest and explore new tools and technology to improve processes and meet new challenges, particularly with emerging technologies, such as AI and predictive modeling
• Work closely with industry partners, such as AWS and Esri, on co-selling opportunities
• Implement and oversee Agile and SCRUM methodologies to enhance team efficiency and project delivery
• Design solutions for system integrations to support custom application development
• Coordinate cross-functional collaboration for requirements gathering, process mapping, and solution design
• Actively contribute to the review of Requests for Proposal (RFP) by evaluating and authoring content for proposal responses
• Lead and manage a technical team of data engineers and business analysts, overseeing team utilization, performance evaluations, and training enablement
• Drive process improvement initiatives by analyzing current workflows and recommending innovative solutions for data engineering and business analysis processes
• Other duties as assigned
Required Skills/Abilities:
• 4+ years of experience in designing and implementing cloud solutions (AWS, Azure)
• 3+ years of experience in managing or leading teams, with a focus on coaching, mentoring, and performance management
• Familiarity with CRM systems, such as Microsoft Dynamics CRM, Salesforce
• Familiarity with ERP systems, such as Microsoft Dynamics Finance and Operations, ServiceNow
• Familiarity AI technical concepts and ability to leverage common AI tools
• Must have experience in the Microsoft environment including Windows, SQL Server, Visual Studio, and TFS
• Comprehensive understanding of data modeling, data analytics, and reporting
• Expertise working with JavaScript, Python, and SQL
• Understanding of Business Intelligence and reporting tools, such as Power BI
• Experience with Microsoft Fabric capabilities and workloads
• Exceptional communication and presentation skills
Preferred Skills/Abilities:
• Familiarity with geospatial data concepts and Esri ArcGIS software
• Creative thinker with a positive attitude and growth mindset
Education and Experience:
• BS in computer science, engineering, or related field with 10-15 years of work experience in positions of increasing responsibility
• AWS Certified Cloud Solutions Professional or Azure Solutions Architect Expert certification
Working Conditions: The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel may be required for conferences, internal meetings, and customer sites. Travel is anticipated at less than 10%.
Physical Demands:
• While performing the duties of this job, the employee is required to walk, use hands to finger, handle objects, tools, or controls; reach with hands and arms; balance; stoop; bending or crouching; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Some lifting of files, opening cabinets.
• Bending or standing as necessary.
Work Environment: While performing the duties of this job, the employee is exposed to weather conditions and other elements prevalent at the time.
This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.
To apply, please visit: https://apptrkr.com/6135666
jeid-5fd804f4b272f241bc578273524ff71b
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in real estate, finance, business or public administration, or related field and three years of experience in community, housing, or economic development, real estate, grants, or finance; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible and professional work in all phases of economic development in support of affordable and workforce housing in the Alachua County Community Support Services Department, Housing Division. An employee assigned to this classification performs complex assignments and will serve as the coordinator for affordable and workforce housing strategic development, assist in the administration and use of Housing Trust Fund and Infrastructure Sales Tax Funds, manage real estate transactions, negotiate lease agreements, and will ensure compliance with grant regulations. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability, and communication. Assist s in the administration and use of Housing Trust Fund and Infrastructure Sales Tax funds. Assists with the creation and implementation of housing and economic development projects and coordinate developer negotiation efforts related to the development of County-owned surplus properties and public/private partnership efforts. Plans, develops, pursues, identifies, coordinates, and administers affordable housing residential projects; assists in coordinating land acquisitions and clearing, financing and construction activities in accordance with program policies and requirements; prepares requirements and specifications for redevelopment projects and real estate closing documents. Ensures project compliance with grant regulations; negotiates, prepares, and administers contracts and agreements; monitors timeliness and performance requirements; manages real estate transactions and negotiates lease agreements. Compiles and analyzes data that may impact the need for and preservation of affordable housing in the County and creates reports, maps, and other visualizations to present and share findings. Related data may include, but is not limited to economic trends, housing costs, demographic characteristics, and land use trends. Performs the necessary underwriting analysis and subsidy layering reviews in accordance with federal, state , and local standards for proposed housing development and rental projects. Develops, handles, and maintains criteria used to evaluate proposed housing development and rental projects. Participates as the financial expert as part of scoring or selection panel for proposed housing projects. Represents the County at housing related organizations and events. Engages with the development community, non-profits, and other agencies to expedite affordable housing projects and ideas. Completes quarterly reconciliation of associated systems. Reviews payment requests to ensure the request complies with contractual requirements and project pro forms development budgets. Coordinates payments to ensure construction progress is accurate. Reviews projects for compliance or breach of contract issues as part of the compliance review process. Drives a County and/or personal vehicle for property visits, monitoring visits at various sites, and logistics and development meetings throughout the county. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of (or ability to learn) local, state, and federal regulations related to economic development, affordable housing, and housing development. Knowledge of real estate-related transactions and paperwork including preparation of loans, loan settlement procedures, title and closing documents for real estate. Knowledge of standard business and management practices and procedures, office practices, procedures, and equipment. Knowledge of record keeping, report preparation, and electronic and paper filing methods. Knowledge of general office policies and procedures, computers, and general office equipment. Skills in operating a computer and related software including, but not limited to, Microsoft programs, grant management and loan servicing software. Intermediate to advanced skills in Microsoft Excel and Microsoft Word. General principles of accounting or bookkeeping skills. Ability to communicate effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to service and manage loans and grants. Ability to establish and maintain effective working relationships. Ability to analyze and interpret data to forecast trends, make informed decisions, and to create reports. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; sit; stoop, kneel, or crouch; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Law degree, legal studies, and/or legal experience is acceptable. Banking experience may be acceptable. Master's degree in acceptable field desired but not required. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in real estate, finance, business or public administration, or related field and three years of experience in community, housing, or economic development, real estate, grants, or finance; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible and professional work in all phases of economic development in support of affordable and workforce housing in the Alachua County Community Support Services Department, Housing Division. An employee assigned to this classification performs complex assignments and will serve as the coordinator for affordable and workforce housing strategic development, assist in the administration and use of Housing Trust Fund and Infrastructure Sales Tax Funds, manage real estate transactions, negotiate lease agreements, and will ensure compliance with grant regulations. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability, and communication. Assist s in the administration and use of Housing Trust Fund and Infrastructure Sales Tax funds. Assists with the creation and implementation of housing and economic development projects and coordinate developer negotiation efforts related to the development of County-owned surplus properties and public/private partnership efforts. Plans, develops, pursues, identifies, coordinates, and administers affordable housing residential projects; assists in coordinating land acquisitions and clearing, financing and construction activities in accordance with program policies and requirements; prepares requirements and specifications for redevelopment projects and real estate closing documents. Ensures project compliance with grant regulations; negotiates, prepares, and administers contracts and agreements; monitors timeliness and performance requirements; manages real estate transactions and negotiates lease agreements. Compiles and analyzes data that may impact the need for and preservation of affordable housing in the County and creates reports, maps, and other visualizations to present and share findings. Related data may include, but is not limited to economic trends, housing costs, demographic characteristics, and land use trends. Performs the necessary underwriting analysis and subsidy layering reviews in accordance with federal, state , and local standards for proposed housing development and rental projects. Develops, handles, and maintains criteria used to evaluate proposed housing development and rental projects. Participates as the financial expert as part of scoring or selection panel for proposed housing projects. Represents the County at housing related organizations and events. Engages with the development community, non-profits, and other agencies to expedite affordable housing projects and ideas. Completes quarterly reconciliation of associated systems. Reviews payment requests to ensure the request complies with contractual requirements and project pro forms development budgets. Coordinates payments to ensure construction progress is accurate. Reviews projects for compliance or breach of contract issues as part of the compliance review process. Drives a County and/or personal vehicle for property visits, monitoring visits at various sites, and logistics and development meetings throughout the county. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of (or ability to learn) local, state, and federal regulations related to economic development, affordable housing, and housing development. Knowledge of real estate-related transactions and paperwork including preparation of loans, loan settlement procedures, title and closing documents for real estate. Knowledge of standard business and management practices and procedures, office practices, procedures, and equipment. Knowledge of record keeping, report preparation, and electronic and paper filing methods. Knowledge of general office policies and procedures, computers, and general office equipment. Skills in operating a computer and related software including, but not limited to, Microsoft programs, grant management and loan servicing software. Intermediate to advanced skills in Microsoft Excel and Microsoft Word. General principles of accounting or bookkeeping skills. Ability to communicate effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to service and manage loans and grants. Ability to establish and maintain effective working relationships. Ability to analyze and interpret data to forecast trends, make informed decisions, and to create reports. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear, and use hands to finger, handle or feel. The employee is occasionally required to stand; walk; sit; stoop, kneel, or crouch; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Law degree, legal studies, and/or legal experience is acceptable. Banking experience may be acceptable. Master's degree in acceptable field desired but not required. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Do you speak Spanish and English? If you do, we’re looking for you!
It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.
Let’s talk about what to expect:
On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!
Our Retail Sales Consultants earn between $19.12-$21.91 + up to $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. #ConnectingOurCommunities
Weekly Hours: 40
Time Type: Regular
Location: USA:IN:Indianapolis:4351 Lafayette Rd:RET/RET
With our amazing wage opportunities, our average starting earnings per week begin at $0
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Full Time
Do you speak Spanish and English? If you do, we’re looking for you!
It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.
Let’s talk about what to expect:
On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!
Our Retail Sales Consultants earn between $19.12-$21.91 + up to $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. #ConnectingOurCommunities
Weekly Hours: 40
Time Type: Regular
Location: USA:IN:Indianapolis:4351 Lafayette Rd:RET/RET
With our amazing wage opportunities, our average starting earnings per week begin at $0
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
We’re Hiring!
Retail Assistant Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Retail Manager
Position Classification & Expected Hours of Work, and Travel:
This is a part-time, non-exempt, in-person position.
Schedule is either regularly Friday – Sunday or regularly Saturday – Monday, 24hrs per week, with some seasonal variability.
Evening and holiday work are required as job duties demand.
Minimal travel within California may be expected for this position.
Compensation Range: $30.00/hr. - $34.00/hr.
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Retail Assistant Manager leads front-of-house retail operations, eCommerce fulfillment, and retail inventory management for The Marine Mammal Center’s Sausalito Hospital and Visitor Center. The Retail Assistant Manager will coach volunteers, ensure smooth front-of-house operations, and engage with visitors about the Center’s ocean conservation work. The Retail Assistant Manager leads eCommerce fulfillment, ensuring adherence to fulfillment timelines and excellent customer support. With direction from the Retail Manager, the Retail Assistant Manager assists with the upkeep of online product pages and photos. The Retail Assistant Manager is responsible for processing incoming merchandise and distributing stock between the sales floor, online store, and storage.
Essential Functions:
Retail Operations: 75%
Ensure smooth daily operations and exceptional visitor engagement.
Maintain visually compelling retail displays that connect customers with the Center’s mission and maximize revenue per square foot.
Assist in the development of strategies that boost visitation, engagement, and revenue.
Maintain a clean, organized, and safe environment on the sales floor and storage areas.
Receive and process incoming merchandise. Based on seasonal sales trends, distribute merchandise between the sales floor and online store, ensuring accuracy of inventory records.
Greet visitors and engage them in the Center’s work and mission.
Process transactions, returns, and exchanges, resolving issues effectively and efficiently.
Work with the Retail Manager to develop and maintain standard operating procedures and ensure open lines of communication with staff and volunteers.
Process incoming inventory as it is received and distribute as needed.
Fulfill online orders and respond to customer inquiries.
In partnership with the Retail Manager, maintain online store webpages, ensuring that photos and information are accurate, relevant, and accessible.
Monitor supplies stock and communicate needs to the Retail Manager.
Volunteer Engagement: 15%
Connect with retail store volunteers and ensure a fulfilling and enriching volunteer experience.
Coach volunteers on store processes and customer engagement.
In partnership with the appropriate supervisors, identify and resolve issues related to volunteers.
In partnership with the Retail Manager, train and supervise eCommerce volunteers.
Finance & Reporting: 5%
Complete daily cash drawer reconciliation and visitor tracking reports.
Complete weekly bank deposits
Lead annual physical inventory in partnership with the Retail Manager.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
3-4 – Retail Store Volunteers per shift
6 – Retail eCommerce Volunteers
Knowledge, Skills, and Abilities:
Familiarity with eCommerce operations; experience using Shopify a plus.
Proficiency in Adobe Photoshop and Canva a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
Exceptional organization skills and attention to detail and accuracy.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to manage multiple priorities and solve problems efficiently and effectively, with minimal supervision.
Ability to maintain adaptability, empathy, and optimism under pressure.
Ability to work collaboratively and maintain open communication in a team environment.
Passion for marine and environmental conservation.
Ability to establish and maintain effective working relationships with those contacted in the course of work, which includes volunteers, interns, staff, and others.
Energy and enthusiasm for working with, ability to communicate and interact effectively with, and practice of self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in business, or related field; and at least 2 years of experience in customer service, preferably in a retail role with inventory management responsibilities.
Valid driver’s license and favorable driving history, and proof of auto insurance.
Proof of COVID-19 Vaccination or waiver (medical or religious)
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Some work involves storage areas and semi-outdoor public areas that can be crowded and noisy.
Some work involves outdoor weather conditions and elements.
Routinely uses standard office equipment requiring repetitive motion.
Ability to lift and/or move up to 30 pounds.
Ability to spend extended periods on your feet, walking, and climbing stairs (potentially in inclement weather conditions).
Ability to work at a desk for extended periods of time using a computer.
Minimal exposure to allergens and zoonotic diseases.
Involve smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean health through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Part Time
We’re Hiring!
Retail Assistant Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Retail Manager
Position Classification & Expected Hours of Work, and Travel:
This is a part-time, non-exempt, in-person position.
Schedule is either regularly Friday – Sunday or regularly Saturday – Monday, 24hrs per week, with some seasonal variability.
Evening and holiday work are required as job duties demand.
Minimal travel within California may be expected for this position.
Compensation Range: $30.00/hr. - $34.00/hr.
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Retail Assistant Manager leads front-of-house retail operations, eCommerce fulfillment, and retail inventory management for The Marine Mammal Center’s Sausalito Hospital and Visitor Center. The Retail Assistant Manager will coach volunteers, ensure smooth front-of-house operations, and engage with visitors about the Center’s ocean conservation work. The Retail Assistant Manager leads eCommerce fulfillment, ensuring adherence to fulfillment timelines and excellent customer support. With direction from the Retail Manager, the Retail Assistant Manager assists with the upkeep of online product pages and photos. The Retail Assistant Manager is responsible for processing incoming merchandise and distributing stock between the sales floor, online store, and storage.
Essential Functions:
Retail Operations: 75%
Ensure smooth daily operations and exceptional visitor engagement.
Maintain visually compelling retail displays that connect customers with the Center’s mission and maximize revenue per square foot.
Assist in the development of strategies that boost visitation, engagement, and revenue.
Maintain a clean, organized, and safe environment on the sales floor and storage areas.
Receive and process incoming merchandise. Based on seasonal sales trends, distribute merchandise between the sales floor and online store, ensuring accuracy of inventory records.
Greet visitors and engage them in the Center’s work and mission.
Process transactions, returns, and exchanges, resolving issues effectively and efficiently.
Work with the Retail Manager to develop and maintain standard operating procedures and ensure open lines of communication with staff and volunteers.
Process incoming inventory as it is received and distribute as needed.
Fulfill online orders and respond to customer inquiries.
In partnership with the Retail Manager, maintain online store webpages, ensuring that photos and information are accurate, relevant, and accessible.
Monitor supplies stock and communicate needs to the Retail Manager.
Volunteer Engagement: 15%
Connect with retail store volunteers and ensure a fulfilling and enriching volunteer experience.
Coach volunteers on store processes and customer engagement.
In partnership with the appropriate supervisors, identify and resolve issues related to volunteers.
In partnership with the Retail Manager, train and supervise eCommerce volunteers.
Finance & Reporting: 5%
Complete daily cash drawer reconciliation and visitor tracking reports.
Complete weekly bank deposits
Lead annual physical inventory in partnership with the Retail Manager.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
3-4 – Retail Store Volunteers per shift
6 – Retail eCommerce Volunteers
Knowledge, Skills, and Abilities:
Familiarity with eCommerce operations; experience using Shopify a plus.
Proficiency in Adobe Photoshop and Canva a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
Exceptional organization skills and attention to detail and accuracy.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to manage multiple priorities and solve problems efficiently and effectively, with minimal supervision.
Ability to maintain adaptability, empathy, and optimism under pressure.
Ability to work collaboratively and maintain open communication in a team environment.
Passion for marine and environmental conservation.
Ability to establish and maintain effective working relationships with those contacted in the course of work, which includes volunteers, interns, staff, and others.
Energy and enthusiasm for working with, ability to communicate and interact effectively with, and practice of self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in business, or related field; and at least 2 years of experience in customer service, preferably in a retail role with inventory management responsibilities.
Valid driver’s license and favorable driving history, and proof of auto insurance.
Proof of COVID-19 Vaccination or waiver (medical or religious)
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Some work involves storage areas and semi-outdoor public areas that can be crowded and noisy.
Some work involves outdoor weather conditions and elements.
Routinely uses standard office equipment requiring repetitive motion.
Ability to lift and/or move up to 30 pounds.
Ability to spend extended periods on your feet, walking, and climbing stairs (potentially in inclement weather conditions).
Ability to work at a desk for extended periods of time using a computer.
Minimal exposure to allergens and zoonotic diseases.
Involve smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean health through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Job Description Pay: $17.50 per hour As part of our hiring process for the Sales Associate position, please also submit the Sales Associate Pre-Selection Questionnaire for our records with your application. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a sales associate, you will use your knowledge of merchandise, performances and the Kennedy Center to provide best-in-class customer service, creating a memorable experience for guests and exceeding their expectations. Hours/Shifts *Candidates must be able to work 2 to 3 shifts per week including evenings until 11 pm and at least one weekend shift. Typical shifts are 4 to 6 hours.* Gift Shop: Tuesday 5pm-11pm Wednesday to Friday 12 noon-11pm Saturday / Sunday 10:30 am – 11 pm Concessions: Tuesday - Friday 6:00 pm - 10:00 pm Saturday & Sunday 10:30 am - 3:30 pm and 6:00 pm - 10:00 pm Key Responsibilities Provide exceptional customer service and engage with and sell to customers using knowledge of products and performances and your prior retail and cash handling experience. Maintain an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Replenish merchandise and maintain displays using plan-o-grams Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Key Qualifications Must have the availability to commit to shifts within the hours specified above Must have prior experience in a retail or hospitality setting and enjoy working with and providing service to Kennedy Center patrons and visitors. Ability to learn requirements of the job such as register functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Must have previous cash handling and sales experience Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) High school education or equivalent required Additional Information Ability to work varied shifts, including evenings, weekends and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Job Description Pay: $17.50 per hour As part of our hiring process for the Sales Associate position, please also submit the Sales Associate Pre-Selection Questionnaire for our records with your application. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a sales associate, you will use your knowledge of merchandise, performances and the Kennedy Center to provide best-in-class customer service, creating a memorable experience for guests and exceeding their expectations. Hours/Shifts *Candidates must be able to work 2 to 3 shifts per week including evenings until 11 pm and at least one weekend shift. Typical shifts are 4 to 6 hours.* Gift Shop: Tuesday 5pm-11pm Wednesday to Friday 12 noon-11pm Saturday / Sunday 10:30 am – 11 pm Concessions: Tuesday - Friday 6:00 pm - 10:00 pm Saturday & Sunday 10:30 am - 3:30 pm and 6:00 pm - 10:00 pm Key Responsibilities Provide exceptional customer service and engage with and sell to customers using knowledge of products and performances and your prior retail and cash handling experience. Maintain an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Replenish merchandise and maintain displays using plan-o-grams Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Key Qualifications Must have the availability to commit to shifts within the hours specified above Must have prior experience in a retail or hospitality setting and enjoy working with and providing service to Kennedy Center patrons and visitors. Ability to learn requirements of the job such as register functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Must have previous cash handling and sales experience Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) High school education or equivalent required Additional Information Ability to work varied shifts, including evenings, weekends and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
Job Summary
The Associate Director, Thought Leader Liaison (ADTLL) will be responsible for Key Opinion Leader insight generation to inform and evolve brand strategy for the endometrial and thyroid cancer indications in the East region. He/she will collaborate with field colleagues to synthesize and share insights, as appropriate as well as identify regional marketing opportunities. The ADTLL will partner with external peer-to-peer vendors to support educational initiatives. The individual will collaborate with Thought Leader Liaison peers and reports to the Executive Director, Oncology Portfolio Marketing, Pipeline Planning & Thought Leader Marketing.
Essential Functions
Lead KOL engagement, insight generation, distill trends and summarize to inform brand strategy
Attain cutting edge expertise with relevant data readouts, podium and medical congress outputs
Partner with external peer-to-peer vendors to support educational initiatives
Lead speaker identification, product and compliance training and management of branded and unbranded programs
Enable local/account level partnership with national, regional and emerging thought leaders
Support advisory boards with KOL identification, engagement and logistics consistent with compliance policies
Collaborate with field colleagues to synthesize and share evolving KOL insights, as appropriate as well as identify regional marketing opportunities.
Continue to cultivate a culture aligned to the breaking through behaviors, a growth mindset and continuous feedback
Partner with Merck colleagues to help distill and present combination product insights to alliance stakeholders
Requirements
Bachelor's degree
Minimum 10 years relevant experience with 5 years in oncology
2 years account management experience and/or people leadership skills
Demonstrated analytical and problem-solving skills
Eisai Oncology sales and marketing team members are eligible to be considered for the Associate Director TLL role after 2 years in current role with a minimum of meets expectations or higher performance
Demonstrated commitment to hhc and compliance
As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties’ credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations, including but not limited to the COVID-19 or flu vaccines. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.
Eisai Salary Transparency Language:
The base salary range for the Associate Director, Thought Leader Liaison, Oncology (East Region) - Field Based is from :177,000-232,300
Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://us.eisai.com/careers-at-eisai/benefits .
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Full Time
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
Job Summary
The Associate Director, Thought Leader Liaison (ADTLL) will be responsible for Key Opinion Leader insight generation to inform and evolve brand strategy for the endometrial and thyroid cancer indications in the East region. He/she will collaborate with field colleagues to synthesize and share insights, as appropriate as well as identify regional marketing opportunities. The ADTLL will partner with external peer-to-peer vendors to support educational initiatives. The individual will collaborate with Thought Leader Liaison peers and reports to the Executive Director, Oncology Portfolio Marketing, Pipeline Planning & Thought Leader Marketing.
Essential Functions
Lead KOL engagement, insight generation, distill trends and summarize to inform brand strategy
Attain cutting edge expertise with relevant data readouts, podium and medical congress outputs
Partner with external peer-to-peer vendors to support educational initiatives
Lead speaker identification, product and compliance training and management of branded and unbranded programs
Enable local/account level partnership with national, regional and emerging thought leaders
Support advisory boards with KOL identification, engagement and logistics consistent with compliance policies
Collaborate with field colleagues to synthesize and share evolving KOL insights, as appropriate as well as identify regional marketing opportunities.
Continue to cultivate a culture aligned to the breaking through behaviors, a growth mindset and continuous feedback
Partner with Merck colleagues to help distill and present combination product insights to alliance stakeholders
Requirements
Bachelor's degree
Minimum 10 years relevant experience with 5 years in oncology
2 years account management experience and/or people leadership skills
Demonstrated analytical and problem-solving skills
Eisai Oncology sales and marketing team members are eligible to be considered for the Associate Director TLL role after 2 years in current role with a minimum of meets expectations or higher performance
Demonstrated commitment to hhc and compliance
As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties’ credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations, including but not limited to the COVID-19 or flu vaccines. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.
Eisai Salary Transparency Language:
The base salary range for the Associate Director, Thought Leader Liaison, Oncology (East Region) - Field Based is from :177,000-232,300
Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://us.eisai.com/careers-at-eisai/benefits .
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
We’re Hiring!
Major Gifts Officer
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director of Development
Position Classification & Expected Hours of Work, and Travel:
This is a full-time hybrid position with 2-3 days onsite and 2-3 days from home. In office requirements are dependent on moderate internal meeting schedule and donor meetings.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening and weekend work may be required as job duties demand.
Some travel within the United States is expected for this position.
Compensation Range: $90,000 - $120,000 annually
Full Benefits:
Generous time off policies, including Holidays, Sick, and Vacation.
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary
This seasoned Major Gifts Officer role will enable the sustainability, evolution, and expansion of The Marine Mammal Center’s conservation programs by managing a dynamic fundraising portfolio of 100+ donors and inspiring them to learn more about our exciting strategic priorities at the Center. This role is focused on individual relationships with donors able to give single gifts of $25,000 to $1 million+. This role will play an important part in helping us scale our work in local, regional and national areas, raising funds for new and existing program initiatives as well as unrestricted funds.
The Major Gifts Officer will identify, evaluate, cultivate and manage relationships and successfully close gifts through appropriate and timely asks. The person in this role will be a thought leader, providing input and support to the Center’s Board of Directors, Senior Management and Development volunteers on a full range of development activities. Identifying and involving the appropriate partner(s) (e.g. Board Members or Conservation Program Managers) to support activities in the development and stewardship of donor relationships will be a key function of this role.
Essential Functions:
Major Gifts: 95%
Responsible for the identification, cultivation and solicitation of major gifts for both annual funds and special campaigns.
Partner with the Chief Advancement Officer and Director of Development to grow the Major Gifts program.
Collaborate with colleagues and volunteers within the Development Team to manage dynamic and smooth constituent experiences as donors move in and out of the major gifts pipeline, helping to meet or exceed departmental fundraising goals.
Work with high-level volunteers to leverage personal and professional networks as well as individual skills to increase efficacy of prospecting, cultivation, and stewardship efforts.
Work in partnership with non-Development colleagues to provide compelling donor materials, gift proposals, and experiences.
Participate in ongoing public, donor and volunteer relations, and organizational functions and events as needed.
Utilizes data analytics, research, and an intentional timeline to manage donor relationships, moving them towards a gift.
Maintains up-to-date and accurate database records for assigned donors, recording all conversations, actions, and proposals for tracking and reporting purposes.
Conduct donor research, cultivation and solicitation to support campaigns as needed.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
None
Knowledge, Skills, and Abilities:
Understand and support The Marine Mammal Center’s goals, philosophy and mission.
Strong knowledge of fundraising principles. Planning and budgeting skills for a portfolio required.
A proven record of securing meetings with prospective donors, and soliciting, closing, and stewarding gifts.
Previous success with gifts from wills and trusts a plus.
Strong initiative and self-motivation.
Excellent organizational skills and attention to detail.
Comfort and agility in recruiting, training, and managing volunteers/volunteer activities.
Outstanding interpersonal skills, including excellent written and oral communication skills as well as ability to edit/author proposals and presentations.
Desirable technical knowledge:
Experience with and knowledge of fundraising databases. Salesforce constituent management database, or equivalent and Raisers Edge experience preferred.
Experience with digital communication platforms, or equivalent.
Skills operating Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
Experience with Adobe Acrobat.
Experience with web-based collaboration platforms, project management tools, and Donor wealth screening software a plus.
Adherence to the Association of Fundraising Professionals (AFP) code of ethical standards.
Ability to maintain adaptability, empathy, and optimism under pressure.
Communicate and interact effectively with people across cultures, ethnic groups, and identities.
Practice self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity equity, and inclusion programs.
Certifications and/or Licenses:
Valid driver license with acceptable motor vehicle record to maintain standards of insurability.
Proof of COVID-19 Vaccination or waiver (medical or religious)
Preferred Education and Experience:
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in marketing, digital marketing, public relations, or related field; and 5 years of development experience preferred, but adjacent sales experience or other relevant experience considered.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
Ability to work at a desk for extended periods using a computer.
Ability to perform physical work requiring manual dexterity, agility, strength, and coordination including ability to move to 25 pounds.
Ability to spend extended periods on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Limited exposure to allergens and zoonotic diseases.
May involves smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Full-time
We’re Hiring!
Major Gifts Officer
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director of Development
Position Classification & Expected Hours of Work, and Travel:
This is a full-time hybrid position with 2-3 days onsite and 2-3 days from home. In office requirements are dependent on moderate internal meeting schedule and donor meetings.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening and weekend work may be required as job duties demand.
Some travel within the United States is expected for this position.
Compensation Range: $90,000 - $120,000 annually
Full Benefits:
Generous time off policies, including Holidays, Sick, and Vacation.
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary
This seasoned Major Gifts Officer role will enable the sustainability, evolution, and expansion of The Marine Mammal Center’s conservation programs by managing a dynamic fundraising portfolio of 100+ donors and inspiring them to learn more about our exciting strategic priorities at the Center. This role is focused on individual relationships with donors able to give single gifts of $25,000 to $1 million+. This role will play an important part in helping us scale our work in local, regional and national areas, raising funds for new and existing program initiatives as well as unrestricted funds.
The Major Gifts Officer will identify, evaluate, cultivate and manage relationships and successfully close gifts through appropriate and timely asks. The person in this role will be a thought leader, providing input and support to the Center’s Board of Directors, Senior Management and Development volunteers on a full range of development activities. Identifying and involving the appropriate partner(s) (e.g. Board Members or Conservation Program Managers) to support activities in the development and stewardship of donor relationships will be a key function of this role.
Essential Functions:
Major Gifts: 95%
Responsible for the identification, cultivation and solicitation of major gifts for both annual funds and special campaigns.
Partner with the Chief Advancement Officer and Director of Development to grow the Major Gifts program.
Collaborate with colleagues and volunteers within the Development Team to manage dynamic and smooth constituent experiences as donors move in and out of the major gifts pipeline, helping to meet or exceed departmental fundraising goals.
Work with high-level volunteers to leverage personal and professional networks as well as individual skills to increase efficacy of prospecting, cultivation, and stewardship efforts.
Work in partnership with non-Development colleagues to provide compelling donor materials, gift proposals, and experiences.
Participate in ongoing public, donor and volunteer relations, and organizational functions and events as needed.
Utilizes data analytics, research, and an intentional timeline to manage donor relationships, moving them towards a gift.
Maintains up-to-date and accurate database records for assigned donors, recording all conversations, actions, and proposals for tracking and reporting purposes.
Conduct donor research, cultivation and solicitation to support campaigns as needed.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
None
Knowledge, Skills, and Abilities:
Understand and support The Marine Mammal Center’s goals, philosophy and mission.
Strong knowledge of fundraising principles. Planning and budgeting skills for a portfolio required.
A proven record of securing meetings with prospective donors, and soliciting, closing, and stewarding gifts.
Previous success with gifts from wills and trusts a plus.
Strong initiative and self-motivation.
Excellent organizational skills and attention to detail.
Comfort and agility in recruiting, training, and managing volunteers/volunteer activities.
Outstanding interpersonal skills, including excellent written and oral communication skills as well as ability to edit/author proposals and presentations.
Desirable technical knowledge:
Experience with and knowledge of fundraising databases. Salesforce constituent management database, or equivalent and Raisers Edge experience preferred.
Experience with digital communication platforms, or equivalent.
Skills operating Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
Experience with Adobe Acrobat.
Experience with web-based collaboration platforms, project management tools, and Donor wealth screening software a plus.
Adherence to the Association of Fundraising Professionals (AFP) code of ethical standards.
Ability to maintain adaptability, empathy, and optimism under pressure.
Communicate and interact effectively with people across cultures, ethnic groups, and identities.
Practice self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity equity, and inclusion programs.
Certifications and/or Licenses:
Valid driver license with acceptable motor vehicle record to maintain standards of insurability.
Proof of COVID-19 Vaccination or waiver (medical or religious)
Preferred Education and Experience:
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in marketing, digital marketing, public relations, or related field; and 5 years of development experience preferred, but adjacent sales experience or other relevant experience considered.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
Ability to work at a desk for extended periods using a computer.
Ability to perform physical work requiring manual dexterity, agility, strength, and coordination including ability to move to 25 pounds.
Ability to spend extended periods on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Limited exposure to allergens and zoonotic diseases.
May involves smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Homebase is a national nonprofit dedicated to the social problem of homelessness. Our mission is to end homelessness, prevent its recurrence, and decrease its effect on communities. We work at the local, state, and national levels to support our partners in designing systems and implementing responses to homelessness while fostering collaboration and collective impact in addressing its political and economic causes.
Over the past few years, Homebase has grown significantly in both impact and size. As our organization has become more complex, our interim Chief Operating Officer (COO) has laid the foundation for the internal infrastructure and team needed to support this exciting growth. With her retirement on the horizon, we are now seeking our next Chief Operating Officer to join our enthusiastic team and continue in this important work.
Our next COO will be a seasoned professional who will be a core member of the Executive Team. They will be responsible for the organization’s overall operations and administration. Guided by core values of equity and impact, they will have a dual focus: (1) leading the design and implementation of infrastructure and systems to support and enhance our current work, and (2) building for the future state and needs of Homebase operations.
This is a dynamic position for a collaborative leader at a flexible, fun, and supportive organization where mission animates everything. This position can be remote or based out of our San Francisco office, with the option for hybrid scheduling, and the COO will report to the Executive Director.
ORGANIZATIONAL OVERVIEW
Homebase’s team of 75+ staff come from diverse backgrounds and bring a variety of life and professional experiences to the table. We are a collective of legal, policy, and subject matter experts who are also data geeks, skilled facilitators, and strategic thinkers and planners dedicated to addressing homelessness and its root causes.
With over three decades of experience in the homelessness response field and expertise that spans disciplines and geographies, Homebase works directly with communities to develop strengths-based, customized responses to their most pressing challenges. We partner with clients in the public, non-profit, and faith-based sectors to identify barriers and key resources, refine their ideas and goals, and design scalable solutions.
We believe that meaningful impact results from robust and intentional collaboration across sectors and systems, cultivation of passionate leaders, and skillful execution of policy and practice to achieve sustainable results. Our approach is focused and practical, but driven by an expansive, long-term vision of system integration and a comprehensive, coordinated response to homelessness and poverty.
Our work requires acknowledging and addressing the fact that people of color, especially Black and Indigenous people, experience homelessness at dramatically disproportionate rates. Recognizing that this is a result of systemic, intersectional inequities, we believe it is crucial as an organization to promote racial equity and anti-racism throughout our work. We are committed to ensuring equal opportunity and a workplace environment that is diverse, equitable, inclusive, and fosters a sense of belonging for all those on our team.
Homebase is powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion around our work. We recognize, develop, and empower talent and encourage diversity of thought. Your point of view, skillset and experience will only make us stronger, so if you are a seasoned professional eager to share innovative ideas and try new things, we want to hear from you.
OPPORTUNITIES AND EXPECTATIONS OF THE CHIEF OPERATING OFFICER
The COO will be responsible for the Finance, HR, IT, contracts and other business operations functions within the organization. They will have the opportunity to lead in the following ways:
Serve as a strategic thought partner to the Executive Director, Board of Directors, Finance and Program Directors to develop and implement Homebase’s vision for impact, providing critical information, decision-making input, and actionable recommendations to all levels of the organization.
Ensure Homebase has the operations staffing, systems, infrastructure, and procedures in place to support organizational stability, sustainability, and program impact that is data-informed and mission-driven.
Lead the organization to continue its drive to integrate cutting edge technology, promote cybersecurity awareness, and create digital resiliency for both the organization and its staff.
Inspire, guide, and direct an enthusiastic and capable team of finance/operations direct and indirect reports in a manner that is consistent with Homebase’s values of anti-racism, diversity, equity, inclusion, and belonging.
Oversee the continuing integration of key operational data systems and processes, including between Sage Intacct, Salesforce, and Paylocity; accelerate the development and distribution of organizational dashboards, and develop and foster adoption of Homebase-specific KPIs.
Develop and implement organizational strategies to provide deep support for the Homebase staff team, including providing administrative, directional, and philosophical oversight to the outsourced entity that manages Homebase’s human resources, benefits, and payroll.
Innovate and iterate to drive sustainability and growth with data rich forecasting, analysis, and systems evolution.
Assess organizational risks, recommend mitigations, and develop protections for what cannot be avoided.
Design and implement policies, procedures, and internal controls that align with Homebase’s values and legal obligations; ensure compliance across the organization to support Homebase in continuing to deliver excellent annual audits.
Support the Finance Director in successful completion of the annual audit, tax filing, and organizational budgeting processes.
Manage a $12M+ organizational budget with equal doses of flexibility, creativity, and strict adherence to best practices.
POSITION QUALIFICATIONS
Homebase’s next COO will ideally bring the following attributes, skills, and experience:
At least five years’ experience as a Chief Operating Officer or other operational leadership position at a large or midsize nonprofit (8M+ budget), demonstrating a leadership style characterized by integrity, transparency, equity and inclusion, and commitment to excellence.
Passion for creative problem-solving and strategic systems building, including empowering a diverse team of direct reports and other Business and Operations Team staff to thrive in their roles.
A management style characterized by coaching and mentorship and developed through a trauma-informed lens.
Strong commitment to racial and economic justice, with the ability to apply a strong anti-oppression lens to policies and organizational practices that impact people’s day-to-day work.
Extensive experience with nonprofit finance, including tracking and reporting requirements associated with restricted revenue streams and government contracts.
Prior experience managing human resources, including creating personnel policies that are grounded in anti-racism, diversity, inclusion, belonging, staff well-being, and other organizational values.
Experience with Sage Intacct and Salesforce would be a significant plus.
Experience and demonstrated success in building relationships with foundations and procuring grants would also be a plus.
LOCATION, TRAVEL, COMPENSATION & BENEFITS
In addition to a competitive compensation package (starting salary $200,000 - $225,000 DOE), we offer comprehensive benefits, including a 403(b) match, health insurance, and generous PTO.
To promote and support physical, mental, and financial wellness, Homebase provides staff members a substantial allowance each year to utilize towards one or more of our wellness benefits. The choices include our Student Loan Repayment program, 529 College Savings, HealthCare FSA, Dependent Care FSA, and/or Commuter benefits.
Physical requirements for this role include prolonged periods of intense concentration while sitting at a desk and working on a computer. Current travel requirements are minimal and likely limited to an annual staff retreat.
This position can be remote or based out of our San Francisco office, with the option for hybrid scheduling.
TO APPLY
More information about Homebase may be found at: homebaseccc.org .
This search is being led by Emily Wexler , Rachel Burgoyne , and Danielle Higa of NPAG . Candidates may submit their cover letter, outlining their interest and qualifications, along with their resume via NPAG’s website .
To develop transformative solutions to homelessness, Homebase believes in centering the individuals and communities most impacted by its structural causes — including people of color, people with lived experience of poverty, people with disabilities, and those who identify as LGBTQ+ and GNC. We strongly encourage applications from people with these identities or who are members of other historically marginalized communities .
Special consideration will be given to applicants with lived experience of housing instability, homelessness, and/or criminal justice involvement, including arrest and conviction records .
Full Time
Homebase is a national nonprofit dedicated to the social problem of homelessness. Our mission is to end homelessness, prevent its recurrence, and decrease its effect on communities. We work at the local, state, and national levels to support our partners in designing systems and implementing responses to homelessness while fostering collaboration and collective impact in addressing its political and economic causes.
Over the past few years, Homebase has grown significantly in both impact and size. As our organization has become more complex, our interim Chief Operating Officer (COO) has laid the foundation for the internal infrastructure and team needed to support this exciting growth. With her retirement on the horizon, we are now seeking our next Chief Operating Officer to join our enthusiastic team and continue in this important work.
Our next COO will be a seasoned professional who will be a core member of the Executive Team. They will be responsible for the organization’s overall operations and administration. Guided by core values of equity and impact, they will have a dual focus: (1) leading the design and implementation of infrastructure and systems to support and enhance our current work, and (2) building for the future state and needs of Homebase operations.
This is a dynamic position for a collaborative leader at a flexible, fun, and supportive organization where mission animates everything. This position can be remote or based out of our San Francisco office, with the option for hybrid scheduling, and the COO will report to the Executive Director.
ORGANIZATIONAL OVERVIEW
Homebase’s team of 75+ staff come from diverse backgrounds and bring a variety of life and professional experiences to the table. We are a collective of legal, policy, and subject matter experts who are also data geeks, skilled facilitators, and strategic thinkers and planners dedicated to addressing homelessness and its root causes.
With over three decades of experience in the homelessness response field and expertise that spans disciplines and geographies, Homebase works directly with communities to develop strengths-based, customized responses to their most pressing challenges. We partner with clients in the public, non-profit, and faith-based sectors to identify barriers and key resources, refine their ideas and goals, and design scalable solutions.
We believe that meaningful impact results from robust and intentional collaboration across sectors and systems, cultivation of passionate leaders, and skillful execution of policy and practice to achieve sustainable results. Our approach is focused and practical, but driven by an expansive, long-term vision of system integration and a comprehensive, coordinated response to homelessness and poverty.
Our work requires acknowledging and addressing the fact that people of color, especially Black and Indigenous people, experience homelessness at dramatically disproportionate rates. Recognizing that this is a result of systemic, intersectional inequities, we believe it is crucial as an organization to promote racial equity and anti-racism throughout our work. We are committed to ensuring equal opportunity and a workplace environment that is diverse, equitable, inclusive, and fosters a sense of belonging for all those on our team.
Homebase is powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion around our work. We recognize, develop, and empower talent and encourage diversity of thought. Your point of view, skillset and experience will only make us stronger, so if you are a seasoned professional eager to share innovative ideas and try new things, we want to hear from you.
OPPORTUNITIES AND EXPECTATIONS OF THE CHIEF OPERATING OFFICER
The COO will be responsible for the Finance, HR, IT, contracts and other business operations functions within the organization. They will have the opportunity to lead in the following ways:
Serve as a strategic thought partner to the Executive Director, Board of Directors, Finance and Program Directors to develop and implement Homebase’s vision for impact, providing critical information, decision-making input, and actionable recommendations to all levels of the organization.
Ensure Homebase has the operations staffing, systems, infrastructure, and procedures in place to support organizational stability, sustainability, and program impact that is data-informed and mission-driven.
Lead the organization to continue its drive to integrate cutting edge technology, promote cybersecurity awareness, and create digital resiliency for both the organization and its staff.
Inspire, guide, and direct an enthusiastic and capable team of finance/operations direct and indirect reports in a manner that is consistent with Homebase’s values of anti-racism, diversity, equity, inclusion, and belonging.
Oversee the continuing integration of key operational data systems and processes, including between Sage Intacct, Salesforce, and Paylocity; accelerate the development and distribution of organizational dashboards, and develop and foster adoption of Homebase-specific KPIs.
Develop and implement organizational strategies to provide deep support for the Homebase staff team, including providing administrative, directional, and philosophical oversight to the outsourced entity that manages Homebase’s human resources, benefits, and payroll.
Innovate and iterate to drive sustainability and growth with data rich forecasting, analysis, and systems evolution.
Assess organizational risks, recommend mitigations, and develop protections for what cannot be avoided.
Design and implement policies, procedures, and internal controls that align with Homebase’s values and legal obligations; ensure compliance across the organization to support Homebase in continuing to deliver excellent annual audits.
Support the Finance Director in successful completion of the annual audit, tax filing, and organizational budgeting processes.
Manage a $12M+ organizational budget with equal doses of flexibility, creativity, and strict adherence to best practices.
POSITION QUALIFICATIONS
Homebase’s next COO will ideally bring the following attributes, skills, and experience:
At least five years’ experience as a Chief Operating Officer or other operational leadership position at a large or midsize nonprofit (8M+ budget), demonstrating a leadership style characterized by integrity, transparency, equity and inclusion, and commitment to excellence.
Passion for creative problem-solving and strategic systems building, including empowering a diverse team of direct reports and other Business and Operations Team staff to thrive in their roles.
A management style characterized by coaching and mentorship and developed through a trauma-informed lens.
Strong commitment to racial and economic justice, with the ability to apply a strong anti-oppression lens to policies and organizational practices that impact people’s day-to-day work.
Extensive experience with nonprofit finance, including tracking and reporting requirements associated with restricted revenue streams and government contracts.
Prior experience managing human resources, including creating personnel policies that are grounded in anti-racism, diversity, inclusion, belonging, staff well-being, and other organizational values.
Experience with Sage Intacct and Salesforce would be a significant plus.
Experience and demonstrated success in building relationships with foundations and procuring grants would also be a plus.
LOCATION, TRAVEL, COMPENSATION & BENEFITS
In addition to a competitive compensation package (starting salary $200,000 - $225,000 DOE), we offer comprehensive benefits, including a 403(b) match, health insurance, and generous PTO.
To promote and support physical, mental, and financial wellness, Homebase provides staff members a substantial allowance each year to utilize towards one or more of our wellness benefits. The choices include our Student Loan Repayment program, 529 College Savings, HealthCare FSA, Dependent Care FSA, and/or Commuter benefits.
Physical requirements for this role include prolonged periods of intense concentration while sitting at a desk and working on a computer. Current travel requirements are minimal and likely limited to an annual staff retreat.
This position can be remote or based out of our San Francisco office, with the option for hybrid scheduling.
TO APPLY
More information about Homebase may be found at: homebaseccc.org .
This search is being led by Emily Wexler , Rachel Burgoyne , and Danielle Higa of NPAG . Candidates may submit their cover letter, outlining their interest and qualifications, along with their resume via NPAG’s website .
To develop transformative solutions to homelessness, Homebase believes in centering the individuals and communities most impacted by its structural causes — including people of color, people with lived experience of poverty, people with disabilities, and those who identify as LGBTQ+ and GNC. We strongly encourage applications from people with these identities or who are members of other historically marginalized communities .
Special consideration will be given to applicants with lived experience of housing instability, homelessness, and/or criminal justice involvement, including arrest and conviction records .
Central Michigan University
Mount Pleasant, MI, USA
ASSOCIATE DIRECTOR/ADMISSIONS & FINANCIAL AID/CMED
Position Number: S-3421
Position Summary:
The Associate Director of Admissions and Financial Aid for the College of Medicine (CMED ) supports the Director of Admissions in managing the office to ensure admissions and recruitment goals are implemented and achieved through strong leadership, coordination, and delivery of excellent customer services to all constituents including, students, faculty, and staff. The Associate Director manages extensive recruitment activities including travel in accordance with the recruitment plan for CMED . The Associate Director must be familiar with all aspects of the campus community, make independent decisions, and operate with a high level of autonomy. This position also requires the coordination of student financial service activities upon direction from the Sr. Assoc. Director of Financial Aid. The Associate Director functions under the general supervision of the Director of Admissions for CMED and works in cooperation with appropriate university offices and within existing university policies, procedures, and practices.
Required Qualifications:
Bachelor’s degree preferably in education, business, public administration, or a related field. Three years of relevant experience in a field related to customer service, sales, marketing, or social services. Demonstrated understanding of marketing. Excellent organizational skills with the ability to multi-task and set priorities. Excellent written and verbal communication skills. Strong interpersonal skills with an emphasis on customer service. Strong computer skills including word processing and database experience. Ability to learn new computer programs. Demonstrated high professional and ethical standards, and the ability to handle confidential or sensitive information. Ability to work a flexible schedule. Ability to initiate and independently plan, organize, coordinate, and perform work in various situations with multiple demands. Ability to perform the essential functions of the position, with or without reasonable accommodation.
Preferred Qualifications:
Master’s degree. Experience in enrollment management, recruitment management, or admissions management in a higher education setting. Experience in transcript evaluation. Experience with minority and other diversity related recruitment. Experience in medical school admissions. Familiarity with pre-medical course requirements. Knowledge of a holistic admissions process and the Multi-Mini Interview (MMI ) technique.
Duties & Responsibilities:
Manages the recruitment of qualified prospective applicants for admissions and matriculation in accordance with CMU and CMED policy. Serves as an integral member of the Admissions leadership team for CMED . Participates in the development of strategic plans and policies that support the mission, goals, and objectives of the office of student affairs. Gathers, analyzes, and reports data related to recruitment programming and its effectiveness of student/family satisfaction. Processes and manages applications for admissions to CMED . Manages data and provides statistical information on inquiries, applicants, and enrolled students for LCME and annual reporting. Fulfills responsibilities of the Director of Admissions in their absence for committee meetings. Develops and implements a marketing and recruitment plan that assists CMED in successfully achieving its educational mission and recruitment/enrollment goals. Orcestrates recruiting activities directly related to targeted groups as outlined in the recruitment plan, or as otherwise assigned. Travels throughout Michigan and select out-of-state locations as required. Presents trainings across campus to assist academic advisors in understanding the medical school admissions process. Directs all aspects of CMED Interview Days; invitations, online software set-up, volunteer coordination/training, compilation/analysis of results, reporting, and presentations. Coordinates the CMED second look day. Represents CMED in a variety of recruitment and marketing activities including, but not limited to, education fairs and business meetings. Assists the Director of Admissions in developing and implementing targeted student outreach. Develops, evaluates, and promotes quality customer service initiatives to all constituents including students, faculty, and other support departments. Responds to inquiry phone calls and e-mails in a reasonable time frame. Manages all aspects of the Dean’s Ambassador Program to include recruitment, training, and scheduling. Responsible for the Road to Matriculation Series including recruitment of speakers, advertising/announcements, and evaluation. Identifies quality students for consideration by the Admissions Committee to support the mission of CMED through the professional evaluation of a student’s academic credentials and other relevant factors. Exercises professional judgment and initiative to make recommendations for process improvement within CMED’s Office of Admissions. Assists in the coordination of student financial service activities and shares the responsibility of continual establishment of operational policies and procedures, as well as the development and implementation of processes as needed to improve services. Assists with giving financial aid presentations as well as professional development opportunities for medical students. Assists students with applications for additional resources, generally private scholarships. Works with outside agencies and organizations to promote scholarships for the MD students. Certifies and disseminates required costs associated with enrollment at the College for purposes of acquisition of additional funds for students from outside organizations, such as HPSP and other scholarships. Serves on CMED’s Scholarship Committee to determine awarding parameters of gift aid for best use of resources to attract diverse and exceptional students. Establishes and maintains effective working relationships with others. Ensures the effective daily operation of services including application and transcript evaluation, use of AMP , CRM , SAP , and Pro-SAM , and other admissions programs. Performs other duties as assigned.
Supervision Exercised:
None.
Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $55,000 - $65,000 per year
Division:
Department: College of Medicine
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Posting Ends:
Open Until Filled: Yes
About the Department:
About CMU:
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards:
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the https://www.cmich.edu/docs/default-source/president's-division/president's-office/leadershipstandards_posterb36018d4-e03b-4687-b885-e28376513297.pdf?sfvrsn=eb2e2255_3 before applying for this position.
Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
Applicants are strongly encouraged to submit recommendation letters.
If there is another applicable document you wish to include that is not required, please utilize Other Document (1).
To apply, visit https://apptrkr.com/5603167
CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE). If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both. CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu
Full Time
ASSOCIATE DIRECTOR/ADMISSIONS & FINANCIAL AID/CMED
Position Number: S-3421
Position Summary:
The Associate Director of Admissions and Financial Aid for the College of Medicine (CMED ) supports the Director of Admissions in managing the office to ensure admissions and recruitment goals are implemented and achieved through strong leadership, coordination, and delivery of excellent customer services to all constituents including, students, faculty, and staff. The Associate Director manages extensive recruitment activities including travel in accordance with the recruitment plan for CMED . The Associate Director must be familiar with all aspects of the campus community, make independent decisions, and operate with a high level of autonomy. This position also requires the coordination of student financial service activities upon direction from the Sr. Assoc. Director of Financial Aid. The Associate Director functions under the general supervision of the Director of Admissions for CMED and works in cooperation with appropriate university offices and within existing university policies, procedures, and practices.
Required Qualifications:
Bachelor’s degree preferably in education, business, public administration, or a related field. Three years of relevant experience in a field related to customer service, sales, marketing, or social services. Demonstrated understanding of marketing. Excellent organizational skills with the ability to multi-task and set priorities. Excellent written and verbal communication skills. Strong interpersonal skills with an emphasis on customer service. Strong computer skills including word processing and database experience. Ability to learn new computer programs. Demonstrated high professional and ethical standards, and the ability to handle confidential or sensitive information. Ability to work a flexible schedule. Ability to initiate and independently plan, organize, coordinate, and perform work in various situations with multiple demands. Ability to perform the essential functions of the position, with or without reasonable accommodation.
Preferred Qualifications:
Master’s degree. Experience in enrollment management, recruitment management, or admissions management in a higher education setting. Experience in transcript evaluation. Experience with minority and other diversity related recruitment. Experience in medical school admissions. Familiarity with pre-medical course requirements. Knowledge of a holistic admissions process and the Multi-Mini Interview (MMI ) technique.
Duties & Responsibilities:
Manages the recruitment of qualified prospective applicants for admissions and matriculation in accordance with CMU and CMED policy. Serves as an integral member of the Admissions leadership team for CMED . Participates in the development of strategic plans and policies that support the mission, goals, and objectives of the office of student affairs. Gathers, analyzes, and reports data related to recruitment programming and its effectiveness of student/family satisfaction. Processes and manages applications for admissions to CMED . Manages data and provides statistical information on inquiries, applicants, and enrolled students for LCME and annual reporting. Fulfills responsibilities of the Director of Admissions in their absence for committee meetings. Develops and implements a marketing and recruitment plan that assists CMED in successfully achieving its educational mission and recruitment/enrollment goals. Orcestrates recruiting activities directly related to targeted groups as outlined in the recruitment plan, or as otherwise assigned. Travels throughout Michigan and select out-of-state locations as required. Presents trainings across campus to assist academic advisors in understanding the medical school admissions process. Directs all aspects of CMED Interview Days; invitations, online software set-up, volunteer coordination/training, compilation/analysis of results, reporting, and presentations. Coordinates the CMED second look day. Represents CMED in a variety of recruitment and marketing activities including, but not limited to, education fairs and business meetings. Assists the Director of Admissions in developing and implementing targeted student outreach. Develops, evaluates, and promotes quality customer service initiatives to all constituents including students, faculty, and other support departments. Responds to inquiry phone calls and e-mails in a reasonable time frame. Manages all aspects of the Dean’s Ambassador Program to include recruitment, training, and scheduling. Responsible for the Road to Matriculation Series including recruitment of speakers, advertising/announcements, and evaluation. Identifies quality students for consideration by the Admissions Committee to support the mission of CMED through the professional evaluation of a student’s academic credentials and other relevant factors. Exercises professional judgment and initiative to make recommendations for process improvement within CMED’s Office of Admissions. Assists in the coordination of student financial service activities and shares the responsibility of continual establishment of operational policies and procedures, as well as the development and implementation of processes as needed to improve services. Assists with giving financial aid presentations as well as professional development opportunities for medical students. Assists students with applications for additional resources, generally private scholarships. Works with outside agencies and organizations to promote scholarships for the MD students. Certifies and disseminates required costs associated with enrollment at the College for purposes of acquisition of additional funds for students from outside organizations, such as HPSP and other scholarships. Serves on CMED’s Scholarship Committee to determine awarding parameters of gift aid for best use of resources to attract diverse and exceptional students. Establishes and maintains effective working relationships with others. Ensures the effective daily operation of services including application and transcript evaluation, use of AMP , CRM , SAP , and Pro-SAM , and other admissions programs. Performs other duties as assigned.
Supervision Exercised:
None.
Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $55,000 - $65,000 per year
Division:
Department: College of Medicine
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Posting Ends:
Open Until Filled: Yes
About the Department:
About CMU:
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards:
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the https://www.cmich.edu/docs/default-source/president's-division/president's-office/leadershipstandards_posterb36018d4-e03b-4687-b885-e28376513297.pdf?sfvrsn=eb2e2255_3 before applying for this position.
Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
Applicants are strongly encouraged to submit recommendation letters.
If there is another applicable document you wish to include that is not required, please utilize Other Document (1).
To apply, visit https://apptrkr.com/5603167
CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE). If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both. CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Job Description Pay: $17.50 per hour As part of our hiring process for the Sales Associate position, please also submit the Sales Associate Pre-Selection Questionnaire for our records with your application. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a sales associate, you will use your knowledge of merchandise, performances and the Kennedy Center to provide best-in-class customer service, creating a memorable experience for guests and exceeding their expectations. Hours/Shifts *Candidates must be able to work 2 to 3 shifts per week including evenings until 11 pm and at least one weekend shift. Typical shifts are 4 to 6 hours.* Gift Shop: Tuesday 5pm-11pm Wednesday to Friday 12 noon-11pm Saturday / Sunday 10:30 am – 11 pm Concessions: Tuesday - Friday 6:00 pm - 10:00 pm Saturday & Sunday 10:30 am - 3:30 pm and 6:00 pm - 10:00 pm Key Responsibilities Provide exceptional customer service and engage with and sell to customers using knowledge of products and performances and your prior retail and cash handling experience. Maintain an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Replenish merchandise and maintain displays using plan-o-grams Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Key Qualifications Must have the availability to commit to shifts within the hours specified above Must have prior experience in a retail or hospitality setting and enjoy working with and providing service to Kennedy Center patrons and visitors. Ability to learn requirements of the job such as register functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Must have previous cash handling and sales experience Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) High school education or equivalent required Additional Information Ability to work varied shifts, including evenings, weekends and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Job Description Pay: $17.50 per hour As part of our hiring process for the Sales Associate position, please also submit the Sales Associate Pre-Selection Questionnaire for our records with your application. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a sales associate, you will use your knowledge of merchandise, performances and the Kennedy Center to provide best-in-class customer service, creating a memorable experience for guests and exceeding their expectations. Hours/Shifts *Candidates must be able to work 2 to 3 shifts per week including evenings until 11 pm and at least one weekend shift. Typical shifts are 4 to 6 hours.* Gift Shop: Tuesday 5pm-11pm Wednesday to Friday 12 noon-11pm Saturday / Sunday 10:30 am – 11 pm Concessions: Tuesday - Friday 6:00 pm - 10:00 pm Saturday & Sunday 10:30 am - 3:30 pm and 6:00 pm - 10:00 pm Key Responsibilities Provide exceptional customer service and engage with and sell to customers using knowledge of products and performances and your prior retail and cash handling experience. Maintain an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Replenish merchandise and maintain displays using plan-o-grams Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Key Qualifications Must have the availability to commit to shifts within the hours specified above Must have prior experience in a retail or hospitality setting and enjoy working with and providing service to Kennedy Center patrons and visitors. Ability to learn requirements of the job such as register functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Must have previous cash handling and sales experience Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) High school education or equivalent required Additional Information Ability to work varied shifts, including evenings, weekends and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.
BRENTWOOD SCHOOL
Administrative Assistant, Business Office
Brentwood School, a vibrant and diverse K-12 independent school, is looking for an Administrative Assistant to serve in the Business Office as soon as possible.
The Administrative Assistant is deeply involved in the day-to-day work of Brentwood School with a variety of constituent groups. The Administrative Assistant often acts as the first line of communication between Business Office personnel and the wider school community. Personal and Professional characteristics necessary for the position include: high energy and enthusiasm for school life; maintaining the highest level of confidentiality at all times; great organizational skills; technology skills; exhibiting a courteous and professional demeanor at all times; warmth and a sense of humor; a collaborative nature; and consensus-building skills; patience and persistence; and excellent communication skills.
This is a full-time 12-month, non-exempt position. The Administrative Assistant will report directly to the Chief Financial Officer.
Duties & Responsibilities include, but not limited to:
Chief Financial Officer Support
o Actively manage the CFO’s calendar and general correspondence with all constituents
▪ Schedule requests for meetings or calls in consultation with the CFO
▪ Identify & coordinate all meeting locations or conference numbers
o Manage incoming phone calls; arrange call backs, as needed
o Assist in email management and prioritize those needing immediate attention
o Serves as a liaison with various Board Committee Chairs and Members in support of Brentwood School’s business, finance and operating activities including preparing materials for Committee and Board meetings, as needed
▪ Coordinate with Assistant to the Head of School and Associate Head of School
▪ Work with Technology, Events and Facilities Staff to ensure set-ups are in place
o Manage the CFO’s meetings and travel scheduling, including securing:
▪ Meeting & conference registrations
▪ Securing hotel accommodations and transportation, if required
General Office Support
o Greet and provide directions to parents, employees, students, contractors, and other visitors to the Business Office
o Responsible for administrative tasks to support the HR Director and department
o Act as first line of sight for the Director of HR and schedule meetings as needed with professionalism on highly sensitive information
o Proactive calendar management, including arranging meetings, reserving conference rooms, and circulating call in numbers
o Coordinate communication with applicants and schedule interviews
o Willingness to learn and assist in Accounts Payable processing and other Accounting duties
o Serve as a liaison with all required divisional, financial, and operating department personnel in support of all Brentwood School activities, as requested
o Manage interoffice and inbound/outbound mail including physically dropping off mail to USPS and FedEx
o Maintain and order Business Office supplies
o Maintain postage machine
o Maintain Business Office Attendance
o Assist Business Office employees with work order submissions
o Work with insurance companies to issue certificates of liability insurance and student accident claims
o Fill-in for Bookstore personnel when they are away from their area
o Coordinate hiring, and overseeing Brentwood School’s Faculty/Staff Kids Camp
o Initiate monthly credit card reconciliation process
o Prepare monthly credit card sales tax report
o Collect, log receipts, and process petty cash deposits monthly
o Process weekly check deposits
o Filing
o Coordinate Inservice Faculty/Staff Camp
Other duties as assigned by the Chief Financial Officer
Other Expectations
o Engage in professional and personal development and commit to growth in the areas of diversity, equity and inclusion
o Participate and initiate opportunities that demonstrate one's growth, knowledge, and skills
While being vaccinated for COVID-19 is not required, it is strongly recommended
COMPENSATION: Brentwood School's employment requirements vary, from positions requiring no experience to those needing 20+ years of expert experience. Our salary range includes all levels of experience, from $55,000 - $70,000. Salaries are determined based on years of experience, education, full- or part-time status, the category of the role, and the number of months worked per school year. Salary ranges do not include benefits, i.e. 403(b) retirement matching, paid lunch time, free breakfast and lunch, free parking, subsidy toward medical, dental, vision, life/AD&D plans, and generous time off. The pay range is an estimate and is not guaranteed. If hired, your actual base salary will be determined by your education, experience, and category.
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com .
Apply online . In your application, highlight your education and experience specifically related to diversity, equity, and inclusion.
Full Time
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.
BRENTWOOD SCHOOL
Administrative Assistant, Business Office
Brentwood School, a vibrant and diverse K-12 independent school, is looking for an Administrative Assistant to serve in the Business Office as soon as possible.
The Administrative Assistant is deeply involved in the day-to-day work of Brentwood School with a variety of constituent groups. The Administrative Assistant often acts as the first line of communication between Business Office personnel and the wider school community. Personal and Professional characteristics necessary for the position include: high energy and enthusiasm for school life; maintaining the highest level of confidentiality at all times; great organizational skills; technology skills; exhibiting a courteous and professional demeanor at all times; warmth and a sense of humor; a collaborative nature; and consensus-building skills; patience and persistence; and excellent communication skills.
This is a full-time 12-month, non-exempt position. The Administrative Assistant will report directly to the Chief Financial Officer.
Duties & Responsibilities include, but not limited to:
Chief Financial Officer Support
o Actively manage the CFO’s calendar and general correspondence with all constituents
▪ Schedule requests for meetings or calls in consultation with the CFO
▪ Identify & coordinate all meeting locations or conference numbers
o Manage incoming phone calls; arrange call backs, as needed
o Assist in email management and prioritize those needing immediate attention
o Serves as a liaison with various Board Committee Chairs and Members in support of Brentwood School’s business, finance and operating activities including preparing materials for Committee and Board meetings, as needed
▪ Coordinate with Assistant to the Head of School and Associate Head of School
▪ Work with Technology, Events and Facilities Staff to ensure set-ups are in place
o Manage the CFO’s meetings and travel scheduling, including securing:
▪ Meeting & conference registrations
▪ Securing hotel accommodations and transportation, if required
General Office Support
o Greet and provide directions to parents, employees, students, contractors, and other visitors to the Business Office
o Responsible for administrative tasks to support the HR Director and department
o Act as first line of sight for the Director of HR and schedule meetings as needed with professionalism on highly sensitive information
o Proactive calendar management, including arranging meetings, reserving conference rooms, and circulating call in numbers
o Coordinate communication with applicants and schedule interviews
o Willingness to learn and assist in Accounts Payable processing and other Accounting duties
o Serve as a liaison with all required divisional, financial, and operating department personnel in support of all Brentwood School activities, as requested
o Manage interoffice and inbound/outbound mail including physically dropping off mail to USPS and FedEx
o Maintain and order Business Office supplies
o Maintain postage machine
o Maintain Business Office Attendance
o Assist Business Office employees with work order submissions
o Work with insurance companies to issue certificates of liability insurance and student accident claims
o Fill-in for Bookstore personnel when they are away from their area
o Coordinate hiring, and overseeing Brentwood School’s Faculty/Staff Kids Camp
o Initiate monthly credit card reconciliation process
o Prepare monthly credit card sales tax report
o Collect, log receipts, and process petty cash deposits monthly
o Process weekly check deposits
o Filing
o Coordinate Inservice Faculty/Staff Camp
Other duties as assigned by the Chief Financial Officer
Other Expectations
o Engage in professional and personal development and commit to growth in the areas of diversity, equity and inclusion
o Participate and initiate opportunities that demonstrate one's growth, knowledge, and skills
While being vaccinated for COVID-19 is not required, it is strongly recommended
COMPENSATION: Brentwood School's employment requirements vary, from positions requiring no experience to those needing 20+ years of expert experience. Our salary range includes all levels of experience, from $55,000 - $70,000. Salaries are determined based on years of experience, education, full- or part-time status, the category of the role, and the number of months worked per school year. Salary ranges do not include benefits, i.e. 403(b) retirement matching, paid lunch time, free breakfast and lunch, free parking, subsidy toward medical, dental, vision, life/AD&D plans, and generous time off. The pay range is an estimate and is not guaranteed. If hired, your actual base salary will be determined by your education, experience, and category.
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com .
Apply online . In your application, highlight your education and experience specifically related to diversity, equity, and inclusion.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the KC; educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Inventory Assistant is responsible for helping the store exceed sales plan and profitability targets through timely and efficient processing of inventory and e-commerce order processing and fulfillment. This position will work closely with the Warehouse Manager, Senior Buyer, Retail Accounting Coordinator, Retail Director, Managers, Supervisors, Staff and Volunteers in the warehouse and in the shop while performing a variety of duties related to inventory receiving, processing, warehousing, and distribution. As needed, assistance may be provided with e-commerce order fulfillment and shipping. Key Responsibilities Assist with retrieving merchandise from multiple stockrooms and distributing stock to various shop and concessions locations based on business needs. Receive and count incoming shipments and label, fold, organize and store merchandise for the shops and concessions. Assist Warehouse Manager with E-commerce Fulfillment; picking, packing and shipping orders. Assist the Warehouse Manager with inventory cycle counts as needed to maintain integrity of inventory. Assist with setting up and breaking down concessions pop-ups and kiosks, shop pop-ups, and trunk shows. Other duties as assigned. Key Qualifications Associate degree and/or some college coursework desirable. High school diploma/ or GED required Familiar with point of sale inventory system (Heartland Retail) Familiar with Microsoft Office Familiar with Shopify e-commerce platform Experience and skills using technology (POS, Apple iOS, Shopify, Microsoft Office Applications) and ability to quickly learn new technologies. Able to stand for extended periods of time, to walk distances up to a quarter mile, and to both climb 10+ steps and ladders. Able to work in different environments including those without climate control. Able to work varied days and hours, including evenings, weekends and holidays as needed based on business needs. Additional Information The noise level is high in the warehouse, shops and concessions. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events often occurring simultaneously.
Part Time Temporary
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the KC; educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Inventory Assistant is responsible for helping the store exceed sales plan and profitability targets through timely and efficient processing of inventory and e-commerce order processing and fulfillment. This position will work closely with the Warehouse Manager, Senior Buyer, Retail Accounting Coordinator, Retail Director, Managers, Supervisors, Staff and Volunteers in the warehouse and in the shop while performing a variety of duties related to inventory receiving, processing, warehousing, and distribution. As needed, assistance may be provided with e-commerce order fulfillment and shipping. Key Responsibilities Assist with retrieving merchandise from multiple stockrooms and distributing stock to various shop and concessions locations based on business needs. Receive and count incoming shipments and label, fold, organize and store merchandise for the shops and concessions. Assist Warehouse Manager with E-commerce Fulfillment; picking, packing and shipping orders. Assist the Warehouse Manager with inventory cycle counts as needed to maintain integrity of inventory. Assist with setting up and breaking down concessions pop-ups and kiosks, shop pop-ups, and trunk shows. Other duties as assigned. Key Qualifications Associate degree and/or some college coursework desirable. High school diploma/ or GED required Familiar with point of sale inventory system (Heartland Retail) Familiar with Microsoft Office Familiar with Shopify e-commerce platform Experience and skills using technology (POS, Apple iOS, Shopify, Microsoft Office Applications) and ability to quickly learn new technologies. Able to stand for extended periods of time, to walk distances up to a quarter mile, and to both climb 10+ steps and ladders. Able to work in different environments including those without climate control. Able to work varied days and hours, including evenings, weekends and holidays as needed based on business needs. Additional Information The noise level is high in the warehouse, shops and concessions. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events often occurring simultaneously.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Director of Special Events leads a full-time staff of nine to direct and manage all development events—including fundraising and benefit events for the Kennedy Center, National Symphony Orchestra and the Washington National Opera—in order to raise revenue, increase brand awareness, strengthen community connections, and steward current and prospective supporters to new levels of engagement. Scope of work includes developing fundraising strategy and revenue forecasting; determining the allocation of Center resources (full and part-time staff, budget, facilities, vendors, volunteers, etc.) and securing their use for each event; developing department wide systems for financial tracking, progress reporting, and information sharing; long-term planning for optimal event dates, communications schedules, and revenue growth; collaborating with departments across the institution to ensure event goals and customer engagement standards are met; and managing each event’s budget to meet or exceed net margin targets. As a subject matter expert and leader, the Director approaches the planning, execution, and evaluation of events of all sizes with a solutions-oriented spirit of innovation, providing support and insight to fellow leaders on how to both identify and achieve an event’s goals. The Director reports to Senior Vice President of Development and manages a staff of nine event planning and fundraising/sales professionals (as well as intermittent contractors) tasked with achieving year-over-year revenue growth and creating exemplary customer engagement experiences for all participants. The incumbent provides exemplary leadership to the team through goal setting, long-term planning, one-on-one coaching and skill development, and the establishment of effective procedures and working norms. The Director regularly collaborates with departments around the institution, with a particular focus on Restaurant Associates (contracted food service provider), Government Relations, Production, and Campus Planning, and provides regular updates on fundraising progress to institutional leadership, major donors, and other senior level volunteers. Key Responsibilities Revenue Generation and Budget Management Responsible for forecasting the fundraising targets and net margins for all major fundraising events, and ultimately meeting or exceeding those targets. Oversees the development and management of multi-year fundraising pipelines to meet revenue targets. Collaborates with frontline teams across the Development Office to ensure goals are clear, motivating, and attainable. Identifies target audiences and builds appropriate fundraising strategies to successfully solicit, retain, and upgrade event donors. Provide regular, timely, and accurate reports to departmental and institutional leadership on fundraising and event progress. Strategic Planning and Logistics Management Monitor and evaluate the effectiveness of all aspects of fundraising events, including but not limited to fundraising efficiency (cost/expense), event potential, staff management, customer experience, etc. Oversee the evaluation process for all events; develop and implement strategies to enhance growth potential. Collaborate with the Communications team to ensure event communications and media relations strategies are effective, and the Systems team to ensure financial reporting and event management tools are both optimized and well-maintained. In collaboration with the Corporate fundraising team, negotiate with Kennedy Center contractors, outside vendors, and producers and manufacturers of desired products and services for events, to secure the best available price for the delivery of same to achieve the most cost-effective event. Ensure institutional leadership and key donor stakeholders are appropriately briefed on the purpose, desired outcomes, and key attendees prior to each event (partnering with the Prospect Development team as needed). Collaborate with the Government Relations office to ensure external stakeholders’ participation in events while maintaining the highest levels of protocol, etiquette, and tone. Leadership and Team Management Manage and evaluate the skill, experience, and professional development needs of all direct reports, including temporary staff and contractors. Establish performance measurements to ensure consistent and motivating evaluation and goal setting for all employees. Recruit, hire, and oversee training/orientation of all staff members, including seasonal/temporary workers. Provide all necessary resources to create a positive, proactive, and creative work environment for all staff. Foster a culture of collaboration and accountability when pursuing individual and organizational performance standards. Understand, advocate for, and communicate the annual institutional/departmental priorities and strategic plan. Participate in departmental initiatives that support a healthy workplace, an empowered workforce, and a supportive leadership team. Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. 5-8 years proven work experience in event management, including event fundraising, logistics, and vendor management. Minimum 3-5 years of management experience. Experience working with multiple databases and software platforms is essential. Specific experience with Tessitura is preferred, but not required. Comfort learning and utilizing new technology. Awareness of industry-leading event technology platforms and experience delivering technical implementations/developments that streamline administrative work and improve the guest experience. Experience with budget analysis and the creation of full financial plans, including a path to goal and expense management methodology, in order to forecast multiyear expense budgets. Extensive experience in project management, delegation, and organizational effectiveness, all while operating with a keen attention to detail. Experience managing up to high-level leaders, administrators, donors, governmental representatives, and volunteers. Passion for the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal, but not required. Self-motivated strategic thinker with a proven record of driving measurable results to achieve institutional, departmental, and team goals. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Openness to evaluation, feedback, and collaborative working arrangements to find the best way to work together. Excellent verbal and written communications skills required, as well as strong interpersonal and presentation skills in order to build effective business relationships internally and externally. Patience and ability to perform effectively in a high-pressure environment with diverse and often simultaneous projects. Consummate team player, with a leadership approach that relies on confidence, transparency, empathy, and respect. Ability to embrace change, lead through adversity, and promote a culture grounded in adaptability and trust. Commitment to flexible work arrangements that support how each employee, and the team, works best. An individual with the above qualifications should be able to function effectively in this position within six months; one year is needed to fully understand the annual cycle of Kennedy Center events and effectively execute the complex requirements for these events. Additional Information This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 15 pounds. The noise level in the work environment is moderate. Travel up to 20% may be required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Director of Special Events leads a full-time staff of nine to direct and manage all development events—including fundraising and benefit events for the Kennedy Center, National Symphony Orchestra and the Washington National Opera—in order to raise revenue, increase brand awareness, strengthen community connections, and steward current and prospective supporters to new levels of engagement. Scope of work includes developing fundraising strategy and revenue forecasting; determining the allocation of Center resources (full and part-time staff, budget, facilities, vendors, volunteers, etc.) and securing their use for each event; developing department wide systems for financial tracking, progress reporting, and information sharing; long-term planning for optimal event dates, communications schedules, and revenue growth; collaborating with departments across the institution to ensure event goals and customer engagement standards are met; and managing each event’s budget to meet or exceed net margin targets. As a subject matter expert and leader, the Director approaches the planning, execution, and evaluation of events of all sizes with a solutions-oriented spirit of innovation, providing support and insight to fellow leaders on how to both identify and achieve an event’s goals. The Director reports to Senior Vice President of Development and manages a staff of nine event planning and fundraising/sales professionals (as well as intermittent contractors) tasked with achieving year-over-year revenue growth and creating exemplary customer engagement experiences for all participants. The incumbent provides exemplary leadership to the team through goal setting, long-term planning, one-on-one coaching and skill development, and the establishment of effective procedures and working norms. The Director regularly collaborates with departments around the institution, with a particular focus on Restaurant Associates (contracted food service provider), Government Relations, Production, and Campus Planning, and provides regular updates on fundraising progress to institutional leadership, major donors, and other senior level volunteers. Key Responsibilities Revenue Generation and Budget Management Responsible for forecasting the fundraising targets and net margins for all major fundraising events, and ultimately meeting or exceeding those targets. Oversees the development and management of multi-year fundraising pipelines to meet revenue targets. Collaborates with frontline teams across the Development Office to ensure goals are clear, motivating, and attainable. Identifies target audiences and builds appropriate fundraising strategies to successfully solicit, retain, and upgrade event donors. Provide regular, timely, and accurate reports to departmental and institutional leadership on fundraising and event progress. Strategic Planning and Logistics Management Monitor and evaluate the effectiveness of all aspects of fundraising events, including but not limited to fundraising efficiency (cost/expense), event potential, staff management, customer experience, etc. Oversee the evaluation process for all events; develop and implement strategies to enhance growth potential. Collaborate with the Communications team to ensure event communications and media relations strategies are effective, and the Systems team to ensure financial reporting and event management tools are both optimized and well-maintained. In collaboration with the Corporate fundraising team, negotiate with Kennedy Center contractors, outside vendors, and producers and manufacturers of desired products and services for events, to secure the best available price for the delivery of same to achieve the most cost-effective event. Ensure institutional leadership and key donor stakeholders are appropriately briefed on the purpose, desired outcomes, and key attendees prior to each event (partnering with the Prospect Development team as needed). Collaborate with the Government Relations office to ensure external stakeholders’ participation in events while maintaining the highest levels of protocol, etiquette, and tone. Leadership and Team Management Manage and evaluate the skill, experience, and professional development needs of all direct reports, including temporary staff and contractors. Establish performance measurements to ensure consistent and motivating evaluation and goal setting for all employees. Recruit, hire, and oversee training/orientation of all staff members, including seasonal/temporary workers. Provide all necessary resources to create a positive, proactive, and creative work environment for all staff. Foster a culture of collaboration and accountability when pursuing individual and organizational performance standards. Understand, advocate for, and communicate the annual institutional/departmental priorities and strategic plan. Participate in departmental initiatives that support a healthy workplace, an empowered workforce, and a supportive leadership team. Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. 5-8 years proven work experience in event management, including event fundraising, logistics, and vendor management. Minimum 3-5 years of management experience. Experience working with multiple databases and software platforms is essential. Specific experience with Tessitura is preferred, but not required. Comfort learning and utilizing new technology. Awareness of industry-leading event technology platforms and experience delivering technical implementations/developments that streamline administrative work and improve the guest experience. Experience with budget analysis and the creation of full financial plans, including a path to goal and expense management methodology, in order to forecast multiyear expense budgets. Extensive experience in project management, delegation, and organizational effectiveness, all while operating with a keen attention to detail. Experience managing up to high-level leaders, administrators, donors, governmental representatives, and volunteers. Passion for the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal, but not required. Self-motivated strategic thinker with a proven record of driving measurable results to achieve institutional, departmental, and team goals. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Openness to evaluation, feedback, and collaborative working arrangements to find the best way to work together. Excellent verbal and written communications skills required, as well as strong interpersonal and presentation skills in order to build effective business relationships internally and externally. Patience and ability to perform effectively in a high-pressure environment with diverse and often simultaneous projects. Consummate team player, with a leadership approach that relies on confidence, transparency, empathy, and respect. Ability to embrace change, lead through adversity, and promote a culture grounded in adaptability and trust. Commitment to flexible work arrangements that support how each employee, and the team, works best. An individual with the above qualifications should be able to function effectively in this position within six months; one year is needed to fully understand the annual cycle of Kennedy Center events and effectively execute the complex requirements for these events. Additional Information This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 15 pounds. The noise level in the work environment is moderate. Travel up to 20% may be required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.