Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. The hired applicant must have reliable transportation and will be required to travel to all CareerSource locations within Region 6 (Alachua, Bradford, Columbia, Dixie, Gilchrist and Union counties). THIS IS A GRANT FUNDED POSITION - there is no guarantee of permanent employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing all aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible for creating action plans to implement candidate decisions; providing qualifying and appropriate services including referral to education, orientation to services, Employ Florida (EF) training and support, and career counseling; and documenting all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Performs case closures by verifying license, certificate and employment. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Counsels candidate about issues affecting work and career, including difficulties in balancing work, home life, and other commitments. Stays informed of labor market activities and developments. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. The hired applicant must have reliable transportation and will be required to travel to all CareerSource locations within Region 6 (Alachua, Bradford, Columbia, Dixie, Gilchrist and Union counties). THIS IS A GRANT FUNDED POSITION - there is no guarantee of permanent employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing all aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible for creating action plans to implement candidate decisions; providing qualifying and appropriate services including referral to education, orientation to services, Employ Florida (EF) training and support, and career counseling; and documenting all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Performs case closures by verifying license, certificate and employment. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Counsels candidate about issues affecting work and career, including difficulties in balancing work, home life, and other commitments. Stays informed of labor market activities and developments. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The Dr. Bob Smith Health Center promotes the health and well-being of SMU students by offering accessible, compassionate, high-quality care, including primary care, pharmacy, counseling, and dentistry, all in one convenient location.
About the Position:
This role is an on-campus, in-person position.
The Director of Pharmacy leads pharmaceutical services at the student health center, ensuring high-quality care in collaboration with clinic providers. This role oversees medication dispensing, patient education, inventory management, and pharmacy operations while supervising staff and maintaining regulatory compliance. The Director is committed to exceptional customer service, revenue goals, and enhancing services to meet student needs.
Essential Functions:
Pharmaceutical Care Delivery: Accurately fill and dispense prescriptions, reviewing orders for safety, efficacy, appropriateness, and accuracy. Counsel patients and consult with prescribers on medication selection, dosages, interactions, and side effects, offering therapeutic recommendations as needed. Provide drug information and patient education, ensuring safe/effective use of medications. Manage the point-of-sale system for medications and OTC products; maintain a small retail area stocked with health, beauty, and food items.
Inventory Control and Compliance: Maintain an efficient inventory system, conducting biannual manual counts of medications and supplies. Order and stock pharmaceuticals, OTC products, merchandise, and supplies to meet demand. Keep detailed, compliant records of prescriptions, drug inventory, narcotics, and controlled substances as required by federal and state regulations. Monitor patient drug therapy, collaborating with medical staff to promote cost-effective and appropriate pharmaceutical use. Oversee ongoing inventory-related accounting and reporting.
Pharmacy Team Support and Oversight: Manage pharmacy operations, including pricing, data analysis, and development of policies and procedures. Direct daily workflows, supervise pharmacy support staff, and oversee pharmacy technicians’ performance. Participate in recruitment, onboarding, and annual performance evaluations for staff; conduct in-service training as needed. Ensure compliance with federal, state and local regulations, maintaining all required licenses and vendor agreements. Perform continuous quality assurance and maintain pharmacy security. Identify and propose opportunities for new or expanded services to enhance pharmacy offerings.
Strategic and Support Duties: Perform additional duties as assigned, including implementing new technologies and applications to streamline processes, boost efficiency, and modernize pharmacy operations to meet student needs and expectations. Provide information on student insurance and process payments. Communicate effectively with strong interpersonal skills, maintaining a positive and professional demeanor. Serve on the Health Center Directors' governing body.
Routine evening hours are required.
Qualifications
Education and Experience:
A Bachelor’s of Science in Pharmacy from an ACPE accredited school is required. A Doctor of Pharmacy degree is preferred.
Seven (7) years of experience as a licensed pharmacist and ability to assume administrative responsibilities for the Pharmacy is required; two (2) years of experience in a managerial or supervisory role in pharmacy is also required. A current Texas pharmacy license in good standing is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of local, state, and federal regulatory requirements is required.
Candidate ability to work well with patients, pharmacists, physicians and other co-workers is essential.
Candidate must possess the ability to work well with SMU colleagues, clients and external organizations.
Candidate must be courteous, pleasant and provide service in a professional manner.
Candidate working knowledge of effective inventory system is preferred.
Candidate must be BLS (Basic Life Support) certified. Immunization certified is preferred.
Candidate familiarity with pharmacy management software is required. Knowledge of QS/1 software system is preferred.
Physical and Environmental Demands:
Reach above shoulders
Handle objects (dexterity)
Stand
Deadline to Apply:
Priority consideration may be given to submissions received by May 2, 2025.
Application deadline is May 30, 2025.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The Dr. Bob Smith Health Center promotes the health and well-being of SMU students by offering accessible, compassionate, high-quality care, including primary care, pharmacy, counseling, and dentistry, all in one convenient location.
About the Position:
This role is an on-campus, in-person position.
The Director of Pharmacy leads pharmaceutical services at the student health center, ensuring high-quality care in collaboration with clinic providers. This role oversees medication dispensing, patient education, inventory management, and pharmacy operations while supervising staff and maintaining regulatory compliance. The Director is committed to exceptional customer service, revenue goals, and enhancing services to meet student needs.
Essential Functions:
Pharmaceutical Care Delivery: Accurately fill and dispense prescriptions, reviewing orders for safety, efficacy, appropriateness, and accuracy. Counsel patients and consult with prescribers on medication selection, dosages, interactions, and side effects, offering therapeutic recommendations as needed. Provide drug information and patient education, ensuring safe/effective use of medications. Manage the point-of-sale system for medications and OTC products; maintain a small retail area stocked with health, beauty, and food items.
Inventory Control and Compliance: Maintain an efficient inventory system, conducting biannual manual counts of medications and supplies. Order and stock pharmaceuticals, OTC products, merchandise, and supplies to meet demand. Keep detailed, compliant records of prescriptions, drug inventory, narcotics, and controlled substances as required by federal and state regulations. Monitor patient drug therapy, collaborating with medical staff to promote cost-effective and appropriate pharmaceutical use. Oversee ongoing inventory-related accounting and reporting.
Pharmacy Team Support and Oversight: Manage pharmacy operations, including pricing, data analysis, and development of policies and procedures. Direct daily workflows, supervise pharmacy support staff, and oversee pharmacy technicians’ performance. Participate in recruitment, onboarding, and annual performance evaluations for staff; conduct in-service training as needed. Ensure compliance with federal, state and local regulations, maintaining all required licenses and vendor agreements. Perform continuous quality assurance and maintain pharmacy security. Identify and propose opportunities for new or expanded services to enhance pharmacy offerings.
Strategic and Support Duties: Perform additional duties as assigned, including implementing new technologies and applications to streamline processes, boost efficiency, and modernize pharmacy operations to meet student needs and expectations. Provide information on student insurance and process payments. Communicate effectively with strong interpersonal skills, maintaining a positive and professional demeanor. Serve on the Health Center Directors' governing body.
Routine evening hours are required.
Qualifications
Education and Experience:
A Bachelor’s of Science in Pharmacy from an ACPE accredited school is required. A Doctor of Pharmacy degree is preferred.
Seven (7) years of experience as a licensed pharmacist and ability to assume administrative responsibilities for the Pharmacy is required; two (2) years of experience in a managerial or supervisory role in pharmacy is also required. A current Texas pharmacy license in good standing is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of local, state, and federal regulatory requirements is required.
Candidate ability to work well with patients, pharmacists, physicians and other co-workers is essential.
Candidate must possess the ability to work well with SMU colleagues, clients and external organizations.
Candidate must be courteous, pleasant and provide service in a professional manner.
Candidate working knowledge of effective inventory system is preferred.
Candidate must be BLS (Basic Life Support) certified. Immunization certified is preferred.
Candidate familiarity with pharmacy management software is required. Knowledge of QS/1 software system is preferred.
Physical and Environmental Demands:
Reach above shoulders
Handle objects (dexterity)
Stand
Deadline to Apply:
Priority consideration may be given to submissions received by May 2, 2025.
Application deadline is May 30, 2025.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work providing information to customers regarding the Workforce Innovation Opportunity Act (WIOA) program and services at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification serves as the first point of contact for the Program with the customer. The WIOA Intake Specialist will provide program orientation, gather information through communication and assessment paperwork to verify if the customer meets the program requirements, confirm eligibility, process registrations and ensure that all supporting documentation is completed and filed. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts first interview with customer to determine eligibility and assess service needs. Provides Program Orientation to customers regarding information about the WIOA Youth Program, WIOA Adult/Dislocated Worker (DW), Wagner-Peyser (WP) Services and all CareerSource North Central Florida (CSNCFL) Programs. Processes incoming paperwork and reviews it for completeness to ensure that all documents supporting program eligibility are in the file. Coordinates and assigns initial activities such as enrollment in GED, tutoring, job searching, scheduling interviews for worksites, gathers course information, and skills training, etc. Accurately documents customer interactions through well written case notes in the automated system (OSST/EF) One Stop Service Tracking/Employ Florida; uses applicable codes for activities with case notes. Schedules appointments for customers to meet with program staff. Checks phone messages daily and returns calls to customers. Ensures case files meet program requirements and compliance. Coordinates service provider needs such as issuing childcare referral voucher through Early Learning Coalition (ELC) for eligible customers. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in time management and work organization. Skills in telephone and customer service. Ability to effectively conduct initial interviews, determine eligibility, and assess service needs. Ability to communicate effectively both orally and in writing. Ability to establish and maintain filing systems. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction and ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work providing information to customers regarding the Workforce Innovation Opportunity Act (WIOA) program and services at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification serves as the first point of contact for the Program with the customer. The WIOA Intake Specialist will provide program orientation, gather information through communication and assessment paperwork to verify if the customer meets the program requirements, confirm eligibility, process registrations and ensure that all supporting documentation is completed and filed. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts first interview with customer to determine eligibility and assess service needs. Provides Program Orientation to customers regarding information about the WIOA Youth Program, WIOA Adult/Dislocated Worker (DW), Wagner-Peyser (WP) Services and all CareerSource North Central Florida (CSNCFL) Programs. Processes incoming paperwork and reviews it for completeness to ensure that all documents supporting program eligibility are in the file. Coordinates and assigns initial activities such as enrollment in GED, tutoring, job searching, scheduling interviews for worksites, gathers course information, and skills training, etc. Accurately documents customer interactions through well written case notes in the automated system (OSST/EF) One Stop Service Tracking/Employ Florida; uses applicable codes for activities with case notes. Schedules appointments for customers to meet with program staff. Checks phone messages daily and returns calls to customers. Ensures case files meet program requirements and compliance. Coordinates service provider needs such as issuing childcare referral voucher through Early Learning Coalition (ELC) for eligible customers. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in time management and work organization. Skills in telephone and customer service. Ability to effectively conduct initial interviews, determine eligibility, and assess service needs. Ability to communicate effectively both orally and in writing. Ability to establish and maintain filing systems. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction and ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications Bachelor’s degree in business administration, human resources or related field and two (2) years professional experience in human resources, economic development, workforce development or related field; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional business development work forming partnerships with the regions targeted industries, training providers and community resource partners and to provide support in reaching the established goals in the CareerSource North Central Florida (CSNCFL). An employee assigned to this classification will be a leader, convener, and problem solver to identify and meet targeted industry workforce development needs by combining the services of the One Stops, the region, and area educational partners; and will become familiar with all areas by attending industry meetings, visiting companies, visiting training providers, community partners, understanding industry, and individual employer needs and managing the effective delivery of workforce solutions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors industry statistics and follows trends in employment and economic development related to respective targeted industries. Processes all requests from agencies seeking to become training vendors for Region 9 by managing the Eligible Training Provider list and application process, including compiling required documentation to bring before the committee/board for review and approval. Maintains the regional targeted occupational listing. Manages the entry of training providers into the State’s Management Information System (MIS). Oversees the contracting with all training vendors and ensures appropriate performance for continuation. Acts as the Staff Liaison to CSNCFL’s Education and Industry Council, providing meeting and agenda support, as well as communication and scheduling. Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with community partners. Acts as the Region’s Apprenticeship Navigator who will lead or support local efforts to develop, expand, and support registered apprenticeship programs (RAPs) and registered pre-apprenticeship programs (pre-RAPs). Establishes and maintains cooperative relationships with representative of partner organizations (Economic Development, Educational Institutions, State Agencies, Chamber, etc.). Coordinates with staff on communication between agencies and organizations. Attends the respective targeted industry committee meetings to stay abreast of industry trends and activities and understands the challenges and needs of the local employers. Updates employers on new programs and incentives. Consults with senior management and other team members regarding key group interests, trends, concerns, and provides advice on business decisions. Participates in strategic planning meetings with partner organizations by providing necessary data. Coordinates special projects as assigned that support the mission and goals of the regional workforce board, area employers, training providers and community partners. Attends training that pertains to programmatic initiatives. Responsible for understanding workforce programs and the One Stop System as a whole. Program topics might include Workforce Innovation and Opportunity Act (WIOA), Temporary Assistant for Needy Families (TANF), Welfare Transition Program (WTP ), Wagner-Peyser, etc. Acts as a liaison between, One Stop employer services staff, training providers and community partners. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of laws, ordinances, regulations and statutes governing workforce, business and industrial development functions. Considerable knowledge of the purpose and scope of the program areas for workforce and economic development. Knowledge of local employer grants, state and federal grants. Knowledge of municipal and state business practices including marketing, etc. Excellent interpersonal communication skills both orally and in writing. Excellent presentation and negotiating skills. Strong computer application skills and proficiency with Microsoft Office. Ability to work independently. Ability to research, analyze, interpret, and apply laws, rules, regulations, policies, procedures, and guidelines. Ability to compile and analyze data using quantitative and statistical analysis techniques. Ability to operate a computer using word-processing, spreadsheet, database, and related software applications. Ability to establish and maintain effective working relationships. Ability to interact with all levels of management and applicants. Ability to work effectively with economic development agencies, employers, employees, representatives of other agencies, other County employees, members of the area business community and the general public. Ability to exercise sound judgement in analyzing facts and trends. Ability to effectively supervise staff. Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a Non-Bargaining classification assigned to NFC-CareerSource. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor’s degree in business administration, human resources or related field and two (2) years professional experience in human resources, economic development, workforce development or related field; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional business development work forming partnerships with the regions targeted industries, training providers and community resource partners and to provide support in reaching the established goals in the CareerSource North Central Florida (CSNCFL). An employee assigned to this classification will be a leader, convener, and problem solver to identify and meet targeted industry workforce development needs by combining the services of the One Stops, the region, and area educational partners; and will become familiar with all areas by attending industry meetings, visiting companies, visiting training providers, community partners, understanding industry, and individual employer needs and managing the effective delivery of workforce solutions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors industry statistics and follows trends in employment and economic development related to respective targeted industries. Processes all requests from agencies seeking to become training vendors for Region 9 by managing the Eligible Training Provider list and application process, including compiling required documentation to bring before the committee/board for review and approval. Maintains the regional targeted occupational listing. Manages the entry of training providers into the State’s Management Information System (MIS). Oversees the contracting with all training vendors and ensures appropriate performance for continuation. Acts as the Staff Liaison to CSNCFL’s Education and Industry Council, providing meeting and agenda support, as well as communication and scheduling. Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with community partners. Acts as the Region’s Apprenticeship Navigator who will lead or support local efforts to develop, expand, and support registered apprenticeship programs (RAPs) and registered pre-apprenticeship programs (pre-RAPs). Establishes and maintains cooperative relationships with representative of partner organizations (Economic Development, Educational Institutions, State Agencies, Chamber, etc.). Coordinates with staff on communication between agencies and organizations. Attends the respective targeted industry committee meetings to stay abreast of industry trends and activities and understands the challenges and needs of the local employers. Updates employers on new programs and incentives. Consults with senior management and other team members regarding key group interests, trends, concerns, and provides advice on business decisions. Participates in strategic planning meetings with partner organizations by providing necessary data. Coordinates special projects as assigned that support the mission and goals of the regional workforce board, area employers, training providers and community partners. Attends training that pertains to programmatic initiatives. Responsible for understanding workforce programs and the One Stop System as a whole. Program topics might include Workforce Innovation and Opportunity Act (WIOA), Temporary Assistant for Needy Families (TANF), Welfare Transition Program (WTP ), Wagner-Peyser, etc. Acts as a liaison between, One Stop employer services staff, training providers and community partners. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of laws, ordinances, regulations and statutes governing workforce, business and industrial development functions. Considerable knowledge of the purpose and scope of the program areas for workforce and economic development. Knowledge of local employer grants, state and federal grants. Knowledge of municipal and state business practices including marketing, etc. Excellent interpersonal communication skills both orally and in writing. Excellent presentation and negotiating skills. Strong computer application skills and proficiency with Microsoft Office. Ability to work independently. Ability to research, analyze, interpret, and apply laws, rules, regulations, policies, procedures, and guidelines. Ability to compile and analyze data using quantitative and statistical analysis techniques. Ability to operate a computer using word-processing, spreadsheet, database, and related software applications. Ability to establish and maintain effective working relationships. Ability to interact with all levels of management and applicants. Ability to work effectively with economic development agencies, employers, employees, representatives of other agencies, other County employees, members of the area business community and the general public. Ability to exercise sound judgement in analyzing facts and trends. Ability to effectively supervise staff. Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a Non-Bargaining classification assigned to NFC-CareerSource. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications Associate degree and one (1) year of experience in business development, marketing, or public relations; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in securing worksite agreements to support the local area work experience initiatives at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification implements policies and procedures to ensure worksites adhere to federal, state, and local guidance; and serves as a point of contact for work experience participants regarding orientation, payroll, and ongoing measures of progress. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Retains current and generates new worksites to meet regional needs and supports participant training initiatives. Obtains and reviews performance evaluations from employers and takes appropriate actions. Appropriates direct placements to worksites with eligible program participants. Reviews, enters, and completes participant's timesheets in the timesheet management system. Coordinates new hire orientations, timesheet collection, and paycheck distribution. Analyzes and tracks outcomes from work experience programs and communicates trends effectively with management. Provides programmatic guidance and assistance to make recommendations and improve outcomes. Maintains full compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of computer basics including Microsoft Office applications. Knowledge of office machine usage (copier, fax, phone, and scanner). Knowledge of customer-focused service delivery systems. Skill in Microsoft Office. Skills in verbal and written communication. Strong ability to coordinate with internal and external partners. Ability to engage, understand, and respond to the needs of business accounts. Ability to work in a fast-paced and diverse environment. Ability to interpret and understand program policy and establish necessary work processes and procedures. Ability to set and manage priorities and execute programmatic data entry on a timely basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year of experience in business development, marketing, or public relations; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in securing worksite agreements to support the local area work experience initiatives at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification implements policies and procedures to ensure worksites adhere to federal, state, and local guidance; and serves as a point of contact for work experience participants regarding orientation, payroll, and ongoing measures of progress. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Retains current and generates new worksites to meet regional needs and supports participant training initiatives. Obtains and reviews performance evaluations from employers and takes appropriate actions. Appropriates direct placements to worksites with eligible program participants. Reviews, enters, and completes participant's timesheets in the timesheet management system. Coordinates new hire orientations, timesheet collection, and paycheck distribution. Analyzes and tracks outcomes from work experience programs and communicates trends effectively with management. Provides programmatic guidance and assistance to make recommendations and improve outcomes. Maintains full compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of computer basics including Microsoft Office applications. Knowledge of office machine usage (copier, fax, phone, and scanner). Knowledge of customer-focused service delivery systems. Skill in Microsoft Office. Skills in verbal and written communication. Strong ability to coordinate with internal and external partners. Ability to engage, understand, and respond to the needs of business accounts. Ability to work in a fast-paced and diverse environment. Ability to interpret and understand program policy and establish necessary work processes and procedures. Ability to set and manage priorities and execute programmatic data entry on a timely basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL (CareerSource), FL
Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience. This position requires a passing score on the following two County's skills assessment tests: Microsoft Excel and Microsoft Word with a minimum score of moderate knowledge. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at email assessments@careersourcencfl.com; jkautz@careersourcencfl.com; or emlong@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. If assessment(s) were previous taken, please review testing dates as scores are only valid for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work providing customer service to candidates at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience. This position requires a passing score on the following two County's skills assessment tests: Microsoft Excel and Microsoft Word with a minimum score of moderate knowledge. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at email assessments@careersourcencfl.com; jkautz@careersourcencfl.com; or emlong@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. If assessment(s) were previous taken, please review testing dates as scores are only valid for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work providing customer service to candidates at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor's degree in business administration, education, or related field and three (3) years administrative experience in workforce development of which at least one (1) year in responsible management capacity; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative, supervisory work, assisting with the implementation of policies and programs developed by the Board and approved by the Council for the CareerSource North Central Florida Office (CSNCF). An employee assigned to this classification is responsible for assisting in the formulation and management of the Board and Council’s strategy, coordinating strategic planning, and leading initiatives such as new programs, pilots, and grants. The employee also provides policy and operational options to the CEO, carries out administrative requirements and supports the CEO in managing the Board, Council and Committees. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. This classification reports directly to the Chief Executive Officer. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Manages and coordinates the writing, review, and development of all programmatic requests for proposals (RFPs) and invitations to negotiate (ITNs) for programs and services approved by the CEO. Ensures that cost estimates and cost price analysis are conducted. Participates in all negotiations, summarizes recommendations for the board and answers questions regarding proposals by the board or public. Completes grant applications approved by the CEO, participates in organizational planning initiatives, and coordinates grant writing and management reporting. Coordinates the monitoring function, ensuring that all internal monitoring is summarized and reported to the board. Acts as the lead contact with federal and state monitors in the CEOs absence, coordinating visits and ensuring any corrective action plans are submitted on time and followed. Manages the community planning and partnership program development for both the Workforce Innovation and Opportunity Act (WIOA) plans and memoranda of understanding (MOU). Communicates the Board and Council’s long-term vision, aligning it with business goals and growth objectives. Analyzes market trends, competitive landscapes, and industry dynamics to inform strategic decisions. Coordinates the development of strategic plans, ensuring alignment with the Board and Council’s vision and mission. Identifies strategic risks and implements measures to mitigate them. Responsible for leading strategic initiatives, partnerships, and cost reduction efforts. Monitors progress across program initiatives using metrics and performance indicators. Assists the CEO in supporting the Consortium and the Board in the planning, development and administrative operation of workforce development programs. Evaluates effectiveness of training programs and client services and recommends new methods to enhance programs. Advises the CEO on Federal and State requirements and alternatives of local policy. Evaluates programs and services for the achievement of federal, state, and local performance objectives and compliance with federal and state rules and regulations. Monitors program statistics to assure compliance with plan. Recommends corrective action as necessary. Prepares a variety of reports and plans. Works retail hours and/or hours as assigned. Drives a personal vehicle to other locations to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of State and Federal laws and County policies and procedures. Knowledge of educational and counseling psychology, leadership, and business accounting. Ability to effectively communicate, both in writing and verbally, including public speaking. Ability to coordinate and process a large quantity of deadline driven, detailed projects while maintaining attention to detail. Ability to plan, coordinate, and implement training programs. Ability to effectively supervise staff. Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in business administration, education, or related field and three (3) years administrative experience in workforce development of which at least one (1) year in responsible management capacity; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative, supervisory work, assisting with the implementation of policies and programs developed by the Board and approved by the Council for the CareerSource North Central Florida Office (CSNCF). An employee assigned to this classification is responsible for assisting in the formulation and management of the Board and Council’s strategy, coordinating strategic planning, and leading initiatives such as new programs, pilots, and grants. The employee also provides policy and operational options to the CEO, carries out administrative requirements and supports the CEO in managing the Board, Council and Committees. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. This classification reports directly to the Chief Executive Officer. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Manages and coordinates the writing, review, and development of all programmatic requests for proposals (RFPs) and invitations to negotiate (ITNs) for programs and services approved by the CEO. Ensures that cost estimates and cost price analysis are conducted. Participates in all negotiations, summarizes recommendations for the board and answers questions regarding proposals by the board or public. Completes grant applications approved by the CEO, participates in organizational planning initiatives, and coordinates grant writing and management reporting. Coordinates the monitoring function, ensuring that all internal monitoring is summarized and reported to the board. Acts as the lead contact with federal and state monitors in the CEOs absence, coordinating visits and ensuring any corrective action plans are submitted on time and followed. Manages the community planning and partnership program development for both the Workforce Innovation and Opportunity Act (WIOA) plans and memoranda of understanding (MOU). Communicates the Board and Council’s long-term vision, aligning it with business goals and growth objectives. Analyzes market trends, competitive landscapes, and industry dynamics to inform strategic decisions. Coordinates the development of strategic plans, ensuring alignment with the Board and Council’s vision and mission. Identifies strategic risks and implements measures to mitigate them. Responsible for leading strategic initiatives, partnerships, and cost reduction efforts. Monitors progress across program initiatives using metrics and performance indicators. Assists the CEO in supporting the Consortium and the Board in the planning, development and administrative operation of workforce development programs. Evaluates effectiveness of training programs and client services and recommends new methods to enhance programs. Advises the CEO on Federal and State requirements and alternatives of local policy. Evaluates programs and services for the achievement of federal, state, and local performance objectives and compliance with federal and state rules and regulations. Monitors program statistics to assure compliance with plan. Recommends corrective action as necessary. Prepares a variety of reports and plans. Works retail hours and/or hours as assigned. Drives a personal vehicle to other locations to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of State and Federal laws and County policies and procedures. Knowledge of educational and counseling psychology, leadership, and business accounting. Ability to effectively communicate, both in writing and verbally, including public speaking. Ability to coordinate and process a large quantity of deadline driven, detailed projects while maintaining attention to detail. Ability to plan, coordinate, and implement training programs. Ability to effectively supervise staff. Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate degree and two (2) years experience in applicant recruitment and screening ; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in sourcing and referring fully-qualified candidates, managing job orders, and assisting in meeting businesses’ needs at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible for fully utilizing all resources and tools for meeting businesses’ hiring needs, understanding their respective recruitment needs, and developing a marketing and recruitment strategy that is customized to meet businesses’ overall objective. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists with coordinating employment opportunities and business and economic development. Develops and maintains a network of contacts to help identify and source qualified candidates. Develops recruitment strategies and promotional material to achieve required staffing for businesses. Identifies appropriate job candidates with the qualifications required by businesses’ job vacancies using various tools and resources. Acts as liaison between businesses and job candidates. Provides businesses with resources to assist in recruiting needs. Maintains confidentiality with business and job candidate information. Ensures timely documentation of services in appropriate database. Acts as subject matter expert in Labor Market Information and provides targeted industry information for reports. Develops relationships with area industry organizations, attends meetings, and reports trends developing in hiring needs. Runs weekly job order reports and provides report to all staff and partners to ensure marketing of open job orders. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of utilizing the Employ Florida (EF) to document business and job seeker contact and provide services. Knowledge of principles and methods for promoting and selling services by offering alternative solutions to businesses via promotion on the job training (OJT), internship, work, experience opportunities, and/or custom business training options. Knowledge of current principles and practices of human resources management including recruitment and selection, performance management, training and development, employee relations, classification and compensation, equal employment, and unemployment compensation. Knowledge of federal, state, and local legislative, regulatory, and judicial requirements applicable to the area of human resources management. Knowledge of basic labor resource information, such as wage & hour, labor market information, etc. Proficient skill in the use of standard office equipment including computers, word processing, presentations, spreadsheets, and other applications. Ability to establish and maintain effective working relationships with a wide variety of individuals internal and external to the organization at all levels of authority. Ability to screen and match job candidates’ resumes and applications to appropriate job openings. Ability to speak effectively and understandably before groups of people. Ability to assist businesses in interviewing job candidates. Ability to work individually and as a member of a team. Ability to present ideas, programs, and recommendations clearly, concisely, and accurately to groups and individuals, orally and in writing. Ability to coordinate numerous projects and prioritize businesses’ customized needs. Ability to research and analyze data and situations to develop and recommend sound solutions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and two (2) years experience in applicant recruitment and screening ; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in sourcing and referring fully-qualified candidates, managing job orders, and assisting in meeting businesses’ needs at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible for fully utilizing all resources and tools for meeting businesses’ hiring needs, understanding their respective recruitment needs, and developing a marketing and recruitment strategy that is customized to meet businesses’ overall objective. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists with coordinating employment opportunities and business and economic development. Develops and maintains a network of contacts to help identify and source qualified candidates. Develops recruitment strategies and promotional material to achieve required staffing for businesses. Identifies appropriate job candidates with the qualifications required by businesses’ job vacancies using various tools and resources. Acts as liaison between businesses and job candidates. Provides businesses with resources to assist in recruiting needs. Maintains confidentiality with business and job candidate information. Ensures timely documentation of services in appropriate database. Acts as subject matter expert in Labor Market Information and provides targeted industry information for reports. Develops relationships with area industry organizations, attends meetings, and reports trends developing in hiring needs. Runs weekly job order reports and provides report to all staff and partners to ensure marketing of open job orders. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of utilizing the Employ Florida (EF) to document business and job seeker contact and provide services. Knowledge of principles and methods for promoting and selling services by offering alternative solutions to businesses via promotion on the job training (OJT), internship, work, experience opportunities, and/or custom business training options. Knowledge of current principles and practices of human resources management including recruitment and selection, performance management, training and development, employee relations, classification and compensation, equal employment, and unemployment compensation. Knowledge of federal, state, and local legislative, regulatory, and judicial requirements applicable to the area of human resources management. Knowledge of basic labor resource information, such as wage & hour, labor market information, etc. Proficient skill in the use of standard office equipment including computers, word processing, presentations, spreadsheets, and other applications. Ability to establish and maintain effective working relationships with a wide variety of individuals internal and external to the organization at all levels of authority. Ability to screen and match job candidates’ resumes and applications to appropriate job openings. Ability to speak effectively and understandably before groups of people. Ability to assist businesses in interviewing job candidates. Ability to work individually and as a member of a team. Ability to present ideas, programs, and recommendations clearly, concisely, and accurately to groups and individuals, orally and in writing. Ability to coordinate numerous projects and prioritize businesses’ customized needs. Ability to research and analyze data and situations to develop and recommend sound solutions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position will travel and work all Career Source locations - Lake City, Old Town, Starke and Gainesville as needed. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position will travel and work all Career Source locations - Lake City, Old Town, Starke and Gainesville as needed. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. ONE OF THE VACANCIES IS FOR OUR GAINESVILLE, FL LOCATION; THE OTHER VACANCY IS FOR OUR LAKE CITY LOCATION - 1389 US HWY 90, SUITE 170, LAKE CITY, FL 32055 Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures, verifying license, certificate and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. ONE OF THE VACANCIES IS FOR OUR GAINESVILLE, FL LOCATION; THE OTHER VACANCY IS FOR OUR LAKE CITY LOCATION - 1389 US HWY 90, SUITE 170, LAKE CITY, FL 32055 Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures, verifying license, certificate and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
U.S. Securities and Exchange Commission
Washington, DC
Help
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The Division of Enforcement investigates possible violations of securities laws, recommends Commission action when appropriate, either in federal court or before an administrative law judge, and negotiates settlements. The Division of Enforcement's Complex Financial Instruments (CFI) Unit operates on a nationwide basis, exercises the full range of the Division's investigative and law enforcement powers and focuses on suspected violations of the federal securities laws involving complex derivatives (credit default swaps, collateralized debt and loan obligations, etc.), securitized and structured products, complex retail products, fixed income and credit products and other emerging or newly-developed products, techniques, and trading strategies as they are recognized now and identified in the future. The Unit is comprised of Enforcement staff from Washington, DC as well as the SEC's regional offices.
The principal functions of the Unit include developing and maintaining significant specialized knowledge and expertise in the identification and investigation of potential violations involving complex financial instruments and/or market practices. By focusing on the full range of potential violations in the markets for complex products, CFI's mandate extends to a broad range of market participants - including broker-dealers, investment advisers, corporate issuers, entities involved in securitizations and fintech companies - and to a diverse array of potential violations arising from the creation, sale, usage and valuation of complex products. Typical duties include:
Leading the Unit and providing overall strategic direction and management oversight of the Unit. The incumbent, in consultation with the Office of the Director of Enforcement, exercises delegated decision-making authority with respect to all operations and functions of the Unit. Developing, conceiving, planning, and implementing policies and guidelines affecting broad, emerging, and/or critical Commission programs, including in coordination with other Divisions, Units, and Offices-particularly the Trial Unit, the Office of General Counsel, and the Divisions of Corporation Finance and Trading and Markets-to ensure that the Commission's work in the crypto and cyber spaces is holistic, comprehensive, and consistent. Serving as a primary Commission advisor on various programs and events. Counseling senior management staff and officials at multiple levels of the Commission; senior staff of other Federal, state, and local government agencies; and private sector clients and vendors on Commission matters. Advising on the appropriate methods and techniques to achieve program goals and objectives. Serving on inter-Commission, national, and/or international special working groups, task forces, or expert panels on special projects or studies critical to the resolution of far-reaching operating issues and problems, including updating the Unit's talking points and outward facing messages. Establishing and clearly communicating performance expectations for staff members; providing informal feedback and periodically evaluating staff on organizational performance; organizing and supervising Unit meetings, working groups, and other events; resolving informal complaints and grievances; taking personnel actions as necessary; providing advice and counseling to staff members and subordinate Division managers related to work and policy matters; effecting disciplinary measures; reviewing and approving or disapproving leave requests; assuring that staff members are optimally trained. Help
Requirements Conditions of Employment You must possess a J.D. or LL.B Degree. You must be an active member of the bar in good standing. CITIZENSHIP: This position is open to US Citizens. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SO-02. TRIAL PERIOD: This appointment may require completion of a two year supervisory/managerial trial period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. For consideration at the SO-2 level, you must currently hold a SO-2 position within the SEC. This position is eligible to request telework in accordance with the SEC 's telework policy. Consistent with 5 U.S.C. § 7511, you will be required to serve a two-year trial period (one year for preference eligible veterans) if the position to which you have applied is not the same or similar to your current position of record. This position is open to any current SEC employee. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT: All applicants must possess the following J.D. or LL.B. degree --AND-- Active membership of the bar in good standing in any state, territory of the United States, the District of Columbia, or the commonwealth of Puerto Rico. (Note: proof of bar membership will be required before entry on duty. MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement. SO-01: Applicant must possess at least four years of post J.D. work experience identifying legal issues, conducting legal research, providing legal analyses, providing legal solutions/recommendations, and preparing legal documents, such as legal opinions, briefs, memoranda, correspondence, or motions, which also includes at least three years of specialized experience:
Interpreting Federal securities laws, and Conducting securities investigations, and enforcement activities under the Federal Securities Acts relating to the anti-fraud, anti-manipulative, and other provisions of the Acts. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Official Transcripts will be required at the time of appointment to verify educational eligibility.
Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at ElliottT@sec.gov . Read more Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Help
Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable: Veteran's documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Help
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The Division of Enforcement investigates possible violations of securities laws, recommends Commission action when appropriate, either in federal court or before an administrative law judge, and negotiates settlements. The Division of Enforcement's Complex Financial Instruments (CFI) Unit operates on a nationwide basis, exercises the full range of the Division's investigative and law enforcement powers and focuses on suspected violations of the federal securities laws involving complex derivatives (credit default swaps, collateralized debt and loan obligations, etc.), securitized and structured products, complex retail products, fixed income and credit products and other emerging or newly-developed products, techniques, and trading strategies as they are recognized now and identified in the future. The Unit is comprised of Enforcement staff from Washington, DC as well as the SEC's regional offices.
The principal functions of the Unit include developing and maintaining significant specialized knowledge and expertise in the identification and investigation of potential violations involving complex financial instruments and/or market practices. By focusing on the full range of potential violations in the markets for complex products, CFI's mandate extends to a broad range of market participants - including broker-dealers, investment advisers, corporate issuers, entities involved in securitizations and fintech companies - and to a diverse array of potential violations arising from the creation, sale, usage and valuation of complex products. Typical duties include:
Leading the Unit and providing overall strategic direction and management oversight of the Unit. The incumbent, in consultation with the Office of the Director of Enforcement, exercises delegated decision-making authority with respect to all operations and functions of the Unit. Developing, conceiving, planning, and implementing policies and guidelines affecting broad, emerging, and/or critical Commission programs, including in coordination with other Divisions, Units, and Offices-particularly the Trial Unit, the Office of General Counsel, and the Divisions of Corporation Finance and Trading and Markets-to ensure that the Commission's work in the crypto and cyber spaces is holistic, comprehensive, and consistent. Serving as a primary Commission advisor on various programs and events. Counseling senior management staff and officials at multiple levels of the Commission; senior staff of other Federal, state, and local government agencies; and private sector clients and vendors on Commission matters. Advising on the appropriate methods and techniques to achieve program goals and objectives. Serving on inter-Commission, national, and/or international special working groups, task forces, or expert panels on special projects or studies critical to the resolution of far-reaching operating issues and problems, including updating the Unit's talking points and outward facing messages. Establishing and clearly communicating performance expectations for staff members; providing informal feedback and periodically evaluating staff on organizational performance; organizing and supervising Unit meetings, working groups, and other events; resolving informal complaints and grievances; taking personnel actions as necessary; providing advice and counseling to staff members and subordinate Division managers related to work and policy matters; effecting disciplinary measures; reviewing and approving or disapproving leave requests; assuring that staff members are optimally trained. Help
Requirements Conditions of Employment You must possess a J.D. or LL.B Degree. You must be an active member of the bar in good standing. CITIZENSHIP: This position is open to US Citizens. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SO-02. TRIAL PERIOD: This appointment may require completion of a two year supervisory/managerial trial period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. For consideration at the SO-2 level, you must currently hold a SO-2 position within the SEC. This position is eligible to request telework in accordance with the SEC 's telework policy. Consistent with 5 U.S.C. § 7511, you will be required to serve a two-year trial period (one year for preference eligible veterans) if the position to which you have applied is not the same or similar to your current position of record. This position is open to any current SEC employee. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT: All applicants must possess the following J.D. or LL.B. degree --AND-- Active membership of the bar in good standing in any state, territory of the United States, the District of Columbia, or the commonwealth of Puerto Rico. (Note: proof of bar membership will be required before entry on duty. MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement. SO-01: Applicant must possess at least four years of post J.D. work experience identifying legal issues, conducting legal research, providing legal analyses, providing legal solutions/recommendations, and preparing legal documents, such as legal opinions, briefs, memoranda, correspondence, or motions, which also includes at least three years of specialized experience:
Interpreting Federal securities laws, and Conducting securities investigations, and enforcement activities under the Federal Securities Acts relating to the anti-fraud, anti-manipulative, and other provisions of the Acts. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Official Transcripts will be required at the time of appointment to verify educational eligibility.
Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at ElliottT@sec.gov . Read more Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Help
Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable: Veteran's documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
U.S. Securities and Exchange Commission
Washington, DC
Help
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
Submit semi-annual reports to the Investor Advocate, for inclusion in reports to Congress, which describe the activities and evaluate the effectiveness of the Ombuds. Investigate and resolve complaints made by retail investors and other individuals against the Commission, SEC staff, self-regulatory organizations, other government agencies, and public officials. Conduct independent reviews of complaints to determine whether SEC or SRO action was in accordance with relevant laws, rules, and policies, and whether the laws, rules, and policies were applied reasonably and fairly. Serve as a liaison between the Commission and any retail investor in resolving problems that retail investors may encounter with the SEC or self-regulatory organizations (SROs). Review and make recommendations regarding policies and procedures to encourage persons to present questions to the Investor Advocate regarding compliance with the securities laws. Establish systems and safeguards to process complaints and maintain the confidentiality of communications between retail investors and the Ombuds. Providing leadership to the organization staff in improving the processes and procedures that enhances the effectiveness efficiency, and productivity of the program Help
Requirements Conditions of Employment CITIZENSHIP: You must be a US Citizen. You must possess a J.D. or LL.B Degree and You must be an active member of the bar in good standing. This position is open to current permanent employees. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-17. Consistent with 5 U.S.C. § 7511, you will be required to serve a two-year trial period (one year for preference eligible veterans) if the position to which you have applied is not the same or similar to your current position of record. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit NTEU Chapter 293. This is a temporary promotion not-to-exceed one year from the date of appointment to the position. The temporary promotion may be extended up to an additional one year, for a total of two years from the date of initial appointment. This appointment may be extended OR it may end at any time during the course of the appointment at the discretion of management. Applicants should also be available for possible extension, if needed. This temporary competitive promotion may lead to a permanent promotion without further competition. If selected, you may receive a salary increase for the duration of the temporary promotion. You will be returned to your original salary at the end of the appointment. If selected, you will accrue 8 hours of annual leave per pay period for the duration of the temporary promotion. You will be returned to your original annual leave accrual at the end of the appointment. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC’s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT: All applicants must possess the following J.D. or LL.B. degree --AND-- Active membership of the bar in good standing in any state, territory of the United States, the District of Columbia, or the commonwealth of Puerto Rico. (Note: proof of bar membership will be required before entry on duty. MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement. SK-17: Applicant must have one year of specialized experience equivalent to the GS/SK-14 level. Specialized experience includes:
1. Explaining the application of laws, policies, procedures, or regulations that govern the securities industry to a wide range of persons with varying levels of expertise; and
2. Providing guidance and expertise in the evaluation of securities law issues, analyzing the factual and legal issues involved to develop statutory, regulatory, or policy recommendations; and
3. Investigating complaints made by individuals against government agencies or public officials; and
4. Analyzing legal, regulatory, or policy issues to determine appropriate options to address and resolve inquiries from investors, securities market participants, or others
Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be minimally qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered minimally qualified if they meet the minimum requirements for this position. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation to participate in the SEC application process due to a medical disability, please contact reasonableaccommodation@sec.gov . For religious-based accommodations, please contact religiousaccommodation@sec.gov . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants : Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at ElliottT@sec.gov . Read more Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Help
Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Help
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
Submit semi-annual reports to the Investor Advocate, for inclusion in reports to Congress, which describe the activities and evaluate the effectiveness of the Ombuds. Investigate and resolve complaints made by retail investors and other individuals against the Commission, SEC staff, self-regulatory organizations, other government agencies, and public officials. Conduct independent reviews of complaints to determine whether SEC or SRO action was in accordance with relevant laws, rules, and policies, and whether the laws, rules, and policies were applied reasonably and fairly. Serve as a liaison between the Commission and any retail investor in resolving problems that retail investors may encounter with the SEC or self-regulatory organizations (SROs). Review and make recommendations regarding policies and procedures to encourage persons to present questions to the Investor Advocate regarding compliance with the securities laws. Establish systems and safeguards to process complaints and maintain the confidentiality of communications between retail investors and the Ombuds. Providing leadership to the organization staff in improving the processes and procedures that enhances the effectiveness efficiency, and productivity of the program Help
Requirements Conditions of Employment CITIZENSHIP: You must be a US Citizen. You must possess a J.D. or LL.B Degree and You must be an active member of the bar in good standing. This position is open to current permanent employees. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-17. Consistent with 5 U.S.C. § 7511, you will be required to serve a two-year trial period (one year for preference eligible veterans) if the position to which you have applied is not the same or similar to your current position of record. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit NTEU Chapter 293. This is a temporary promotion not-to-exceed one year from the date of appointment to the position. The temporary promotion may be extended up to an additional one year, for a total of two years from the date of initial appointment. This appointment may be extended OR it may end at any time during the course of the appointment at the discretion of management. Applicants should also be available for possible extension, if needed. This temporary competitive promotion may lead to a permanent promotion without further competition. If selected, you may receive a salary increase for the duration of the temporary promotion. You will be returned to your original salary at the end of the appointment. If selected, you will accrue 8 hours of annual leave per pay period for the duration of the temporary promotion. You will be returned to your original annual leave accrual at the end of the appointment. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC’s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT: All applicants must possess the following J.D. or LL.B. degree --AND-- Active membership of the bar in good standing in any state, territory of the United States, the District of Columbia, or the commonwealth of Puerto Rico. (Note: proof of bar membership will be required before entry on duty. MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement. SK-17: Applicant must have one year of specialized experience equivalent to the GS/SK-14 level. Specialized experience includes:
1. Explaining the application of laws, policies, procedures, or regulations that govern the securities industry to a wide range of persons with varying levels of expertise; and
2. Providing guidance and expertise in the evaluation of securities law issues, analyzing the factual and legal issues involved to develop statutory, regulatory, or policy recommendations; and
3. Investigating complaints made by individuals against government agencies or public officials; and
4. Analyzing legal, regulatory, or policy issues to determine appropriate options to address and resolve inquiries from investors, securities market participants, or others
Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be minimally qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered minimally qualified if they meet the minimum requirements for this position. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation to participate in the SEC application process due to a medical disability, please contact reasonableaccommodation@sec.gov . For religious-based accommodations, please contact religiousaccommodation@sec.gov . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants : Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at ElliottT@sec.gov . Read more Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Help
Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Restaurant Chef
Position Title & Department: Restaurant Chef; La Gran Terraza
Posting #: 4931
Department Description:
Join the University of San Diego culinary team! Be an integral part of our award-winning, nationally recognized culinary program. We are proud to provide 2.5 million meals each year for our campus community of over 8,000 students, in addition to faculty, staff and visitors. Our diverse portfolio of dining locations and services includes; a full service restaurant and pub, retail outlets (four cafes and a coffeehouse), a market and deli, a food court featuring an array of global cuisine, outstanding catering services, athletic concessions at multiple locations, and food service for the child development center. La Gran Terraza is The University of San Diego's premiere dining experience is a California bistro that features fresh, local and sustainable food. La Gran Terraza features farm-to-table lunch and dinner. The Grand Dining Room and terrace have fantastic views of Tecolote Canyon and Mission Bay.
University Description:
The University of San Diego, a contemporary and engaged Contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the https://sandiego-dot-yamm-track.appspot.com/Redirect?ukey=103neS9y275bBlWT_QB28CH7DGgjaxx_6dcdrVI0_0zI-367789587&key=YAMMID-84412560&link=http%3A%2F%2Fcatcher.sandiego.edu%2Fitems%2Fusd%2Finsight-rev-2014.pdf and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of https://sandiego-dot-yamm-track.appspot.com/Redirect?ukey=103neS9y275bBlWT_QB28CH7DGgjaxx_6dcdrVI0_0zI-367789587&key=YAMMID-84412560&link=http%3A%2F%2Fwww.sandiego.edu%2Fchangemaker%2F and an earnest confrontation of https://sandiego-dot-yamm-track.appspot.com/Redirect?ukey=103neS9y275bBlWT_QB28CH7DGgjaxx_6dcdrVI0_0zI-367789587&key=YAMMID-84412560&link=http%3A%2F%2Fwww.sandiego.edu%2Fenvisioning-2024%2F.
Detailed Description:
The university seeks an individual with a strong interest in working at a mission driven, faith-based institution. In line with our mission, the Division of Student Affairs is committed to grounding our policies, programs, and procedures in antiracist practice. With this commitment, we recognize the importance of educating ourselves and holding one another accountable to ensure our work is approached through an equity, inclusion, and social justice lens. We recognize our need for ongoing development in this area and continue to strive to improve. We expect all members of the Division of Student Affairs are willing to engage in this work alongside us to uphold our Catholic mission in creating a welcoming environment where the dignity of all students, staff, administrators, and faculty at USD is embraced
The Restaurant Chef is responsible for overseeing the organization, coordination and preparation of hot/cold food production, adherence to quality and/or portion control, and adherence to sanitation and safety standards. The Restaurant Chef exercises supervision over culinary personnel; coordinating, training and evaluating the work of all cooks and staff working for La Gran Terraza. The Chef performs the more difficult production duties and develops complex seasonal menus, recipes, and products. The Restaurant Chef works with management by developing departmental goals and in the development and execution of specialized menus for ad hoc executive level and monthly events in the restaurant.
Duties and Responsibilities:
Production:
• Supervises, directs, and participates in the quality and quantity preparation of all meals and specialty items as well as customer special requests. • Acts as working manager for food production. • Responsible for the development of the menu for La Gran Terraza and O'Tooles. • Reviews daily menu and assigns, directs and coordinates daily tasks of all back of house staff for La Gran Terraza. • Checks production sheet against inventory to assure necessary items are on hand; plans for backup items as needed. • Uses correct methods of preparation and instructs staff in correct methods. • Ensures products made to specification and reviews recipes for variances in finished product, including yield, appearance, taste, and texture. Takes corrective action as needed. • Ensures labeling requirements are met and ensures compliance with allergen containment procedures. • Coordinates and instructs staff in appropriate sequential production periods for maximum quality control. • Ensures proper product portioning. • Responsible for the timely delivery, setup and dispensing of all menu items as specified. • Responsible for the proper storage and utilization of leftovers. • Ensures proper rotation and storage of all products. • Responsible for conducting monthly inventory. • Forecasts and orders food and supplies as needed for the restaurant keeping cost of goods sold as low as possible. • Forecasts proper quantity preparation for each item served. • Responsible for completion of daily production sheets and responsible for creating and managing production/event records. • Collaborates with management on new ideas and trends throughout the restaurant industry to meet the needs of our dining customers. • Researches, develops and tests new recipes and menus. • Attends weekly production meetings. • Coordinates production and delegates to culinary staff daily. • Has primary responsibility for the cleanliness of the kitchen. • Ability to prepare a variety of cuisine, using skill and creativity to develop new, unusual seasonal market driven menus. • Responsible for creating wine and beer paring menus. • Contributes to the success of the department by performing other duties as needed in support of the departments and university's mission.
Customer Satisfaction:
• Maintains good customer relations through attitude, appearance and attention to detail in daily work. • Maintains consistent high-quality standards; quality-tests every finished product for taste, texture, appearance and temperature. • Assures that all foods are attractively garnished and appropriately displayed on a daily basis. • Ensures that products are not held longer than establishing holding times. • Services customer/guest needs with the appropriate sense of business urgency to provide quality service. • Reports feedback from customer to the Manager of La Gran Terraza. • Responsible for providing allergen information on all menus and at all special events.
Personnel:
• Knows and follows all University and Auxiliary Services policies and procedures. • Instructs staff regarding department policies and procedures. • Ensures that employees understand and adhere to all department policies and procedures. • Responsible for direction, supervision, training and evaluation of cooks and part-time staff. • Sets leadership example by willingness to work all job tasks. • Provides regular feedback to employees regarding performance. • Delegates assignments as appropriate and follows up to ensure work is accurate and complete. • Operates all kitchen equipment and trains others on proper use. • Responsible for smooth workflow, communication, and ideas through a congenial, caring, and supportive attitude. • Reports any problems (disciplinary or otherwise) to supervisor. When appropriate takes immediate corrective action.
Safety and Sanitation:
• Implements and maintains proper safety and sanitation standards in the workplace. • Reports all equipment maintenance problems to supervisor. • Supervises employees in proper food handling methods and techniques. • Coordinates all scheduled cleanup operations. • Responsible for the security of the kitchen and kitchen areas. • Ensures excellent personal hygiene, including care of uniforms, shoes and head covering for all staff. • Supervises kitchen cleanliness/sanitation during operation. • Reports all accidents and/or injuries to supervisor or to Public Safety in the absence of a supervisor, immediately. • Reports all equipment maintenance problems to Chef de Cuisine. • Ensures that all staff knows the location of fire extinguishers and Ansul System pull stations and how to use them.
Finance:
• Responsible for managing COG (cost of goods) to ensure budget cost expectations are not exceeded. • Responsible for attending and reporting out LGT financials at the weekly financial WOR review. • Responsible for not exceeding labor financial targets. • Responsible for meeting revenue financial targets • Responsible for operating within budget guidelines and expectations.
Special Conditions of Employment:
• Must be able to work a varied hourly work schedule including evenings, early mornings, weekends and holidays. • Must have excellent personal hygiene because of contact with food and food products.
Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations. For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Job Requirements:
Minimum Qualifications:
• Degree in Culinary Arts or Bachelor's degree in institutional management, nutrition, dietetics, hotel and restaurant management, or related field required. • Serve Safe Certified required • Four (4) years of progressive culinary supervisory experience required. • Four (4) years of ordering food and supplies experience required. • Working knowledge of restaurant financial reporting is required. • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation required.
Performance Expectations - Knowledge, Skills and Abilities:
• Ability to work with minimal supervision and manage personal and subordinate staff workloads. • Thorough knowledge of classical and modern food preparation methods and techniques; Ability to taste and evaluate food and beverage products. • Considerable knowledge of proper cooking times, temperatures and food preparation procedures and techniques. • Working knowledge of sanitation and safety requirements. • Ability to multi-task in a high paced environment. • Excellent knowledge of current culinary trends. • Strong communication skills and problem-solving abilities; must be able to communicate with employees, University community members, and implement and maintain production records. • Ability to organize personnel, work and materials for maximum productivity, knowledge of ordering techniques and maintenance of par stock. • Proven ability to supervise and motivate staff, as well as evaluate performance and delegate appropriate responsibilities. • Excellent skills in the use of specific equipment and tools as identified below, as well as their preventive maintenance and calibration requirements. • Ability to remain adaptable and flexible in a fast-paced, deadline-driven team environment where priorities can shift quickly. • Ability to always remain calm and professional.
Certificates, Licenses, Registrations:
• Must complete an 8 hour Serv Safe certification class as required by the San Diego Health Department. • Must complete the University's Hazmat Communication.
Tools and Equipment Used:
• Various cooking and kitchen equipment (knives, ovens, steamer, fryers, slicers, carts, etc.), cleaning equipment and chemicals.
Posting Salary:
$5,546.67 - $5,833.34 per month; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. http://www.sandiego.edu/hr/benefits//
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.
Special Application Instructions:
Resume and Cover Letter Required Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu
Additional Details:
40 Hours per week
Closing date: Open until filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit https://www.sandiego.edu/smoke-free/
Advertised: November 15, 2024
Applications close: Open until filled
To apply, visit https://apptrkr.com/5807166
jeid-1f2bfd0edaf33e489ff8cbae263979cf
Full Time
Restaurant Chef
Position Title & Department: Restaurant Chef; La Gran Terraza
Posting #: 4931
Department Description:
Join the University of San Diego culinary team! Be an integral part of our award-winning, nationally recognized culinary program. We are proud to provide 2.5 million meals each year for our campus community of over 8,000 students, in addition to faculty, staff and visitors. Our diverse portfolio of dining locations and services includes; a full service restaurant and pub, retail outlets (four cafes and a coffeehouse), a market and deli, a food court featuring an array of global cuisine, outstanding catering services, athletic concessions at multiple locations, and food service for the child development center. La Gran Terraza is The University of San Diego's premiere dining experience is a California bistro that features fresh, local and sustainable food. La Gran Terraza features farm-to-table lunch and dinner. The Grand Dining Room and terrace have fantastic views of Tecolote Canyon and Mission Bay.
University Description:
The University of San Diego, a contemporary and engaged Contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the https://sandiego-dot-yamm-track.appspot.com/Redirect?ukey=103neS9y275bBlWT_QB28CH7DGgjaxx_6dcdrVI0_0zI-367789587&key=YAMMID-84412560&link=http%3A%2F%2Fcatcher.sandiego.edu%2Fitems%2Fusd%2Finsight-rev-2014.pdf and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of https://sandiego-dot-yamm-track.appspot.com/Redirect?ukey=103neS9y275bBlWT_QB28CH7DGgjaxx_6dcdrVI0_0zI-367789587&key=YAMMID-84412560&link=http%3A%2F%2Fwww.sandiego.edu%2Fchangemaker%2F and an earnest confrontation of https://sandiego-dot-yamm-track.appspot.com/Redirect?ukey=103neS9y275bBlWT_QB28CH7DGgjaxx_6dcdrVI0_0zI-367789587&key=YAMMID-84412560&link=http%3A%2F%2Fwww.sandiego.edu%2Fenvisioning-2024%2F.
Detailed Description:
The university seeks an individual with a strong interest in working at a mission driven, faith-based institution. In line with our mission, the Division of Student Affairs is committed to grounding our policies, programs, and procedures in antiracist practice. With this commitment, we recognize the importance of educating ourselves and holding one another accountable to ensure our work is approached through an equity, inclusion, and social justice lens. We recognize our need for ongoing development in this area and continue to strive to improve. We expect all members of the Division of Student Affairs are willing to engage in this work alongside us to uphold our Catholic mission in creating a welcoming environment where the dignity of all students, staff, administrators, and faculty at USD is embraced
The Restaurant Chef is responsible for overseeing the organization, coordination and preparation of hot/cold food production, adherence to quality and/or portion control, and adherence to sanitation and safety standards. The Restaurant Chef exercises supervision over culinary personnel; coordinating, training and evaluating the work of all cooks and staff working for La Gran Terraza. The Chef performs the more difficult production duties and develops complex seasonal menus, recipes, and products. The Restaurant Chef works with management by developing departmental goals and in the development and execution of specialized menus for ad hoc executive level and monthly events in the restaurant.
Duties and Responsibilities:
Production:
• Supervises, directs, and participates in the quality and quantity preparation of all meals and specialty items as well as customer special requests. • Acts as working manager for food production. • Responsible for the development of the menu for La Gran Terraza and O'Tooles. • Reviews daily menu and assigns, directs and coordinates daily tasks of all back of house staff for La Gran Terraza. • Checks production sheet against inventory to assure necessary items are on hand; plans for backup items as needed. • Uses correct methods of preparation and instructs staff in correct methods. • Ensures products made to specification and reviews recipes for variances in finished product, including yield, appearance, taste, and texture. Takes corrective action as needed. • Ensures labeling requirements are met and ensures compliance with allergen containment procedures. • Coordinates and instructs staff in appropriate sequential production periods for maximum quality control. • Ensures proper product portioning. • Responsible for the timely delivery, setup and dispensing of all menu items as specified. • Responsible for the proper storage and utilization of leftovers. • Ensures proper rotation and storage of all products. • Responsible for conducting monthly inventory. • Forecasts and orders food and supplies as needed for the restaurant keeping cost of goods sold as low as possible. • Forecasts proper quantity preparation for each item served. • Responsible for completion of daily production sheets and responsible for creating and managing production/event records. • Collaborates with management on new ideas and trends throughout the restaurant industry to meet the needs of our dining customers. • Researches, develops and tests new recipes and menus. • Attends weekly production meetings. • Coordinates production and delegates to culinary staff daily. • Has primary responsibility for the cleanliness of the kitchen. • Ability to prepare a variety of cuisine, using skill and creativity to develop new, unusual seasonal market driven menus. • Responsible for creating wine and beer paring menus. • Contributes to the success of the department by performing other duties as needed in support of the departments and university's mission.
Customer Satisfaction:
• Maintains good customer relations through attitude, appearance and attention to detail in daily work. • Maintains consistent high-quality standards; quality-tests every finished product for taste, texture, appearance and temperature. • Assures that all foods are attractively garnished and appropriately displayed on a daily basis. • Ensures that products are not held longer than establishing holding times. • Services customer/guest needs with the appropriate sense of business urgency to provide quality service. • Reports feedback from customer to the Manager of La Gran Terraza. • Responsible for providing allergen information on all menus and at all special events.
Personnel:
• Knows and follows all University and Auxiliary Services policies and procedures. • Instructs staff regarding department policies and procedures. • Ensures that employees understand and adhere to all department policies and procedures. • Responsible for direction, supervision, training and evaluation of cooks and part-time staff. • Sets leadership example by willingness to work all job tasks. • Provides regular feedback to employees regarding performance. • Delegates assignments as appropriate and follows up to ensure work is accurate and complete. • Operates all kitchen equipment and trains others on proper use. • Responsible for smooth workflow, communication, and ideas through a congenial, caring, and supportive attitude. • Reports any problems (disciplinary or otherwise) to supervisor. When appropriate takes immediate corrective action.
Safety and Sanitation:
• Implements and maintains proper safety and sanitation standards in the workplace. • Reports all equipment maintenance problems to supervisor. • Supervises employees in proper food handling methods and techniques. • Coordinates all scheduled cleanup operations. • Responsible for the security of the kitchen and kitchen areas. • Ensures excellent personal hygiene, including care of uniforms, shoes and head covering for all staff. • Supervises kitchen cleanliness/sanitation during operation. • Reports all accidents and/or injuries to supervisor or to Public Safety in the absence of a supervisor, immediately. • Reports all equipment maintenance problems to Chef de Cuisine. • Ensures that all staff knows the location of fire extinguishers and Ansul System pull stations and how to use them.
Finance:
• Responsible for managing COG (cost of goods) to ensure budget cost expectations are not exceeded. • Responsible for attending and reporting out LGT financials at the weekly financial WOR review. • Responsible for not exceeding labor financial targets. • Responsible for meeting revenue financial targets • Responsible for operating within budget guidelines and expectations.
Special Conditions of Employment:
• Must be able to work a varied hourly work schedule including evenings, early mornings, weekends and holidays. • Must have excellent personal hygiene because of contact with food and food products.
Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations. For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Job Requirements:
Minimum Qualifications:
• Degree in Culinary Arts or Bachelor's degree in institutional management, nutrition, dietetics, hotel and restaurant management, or related field required. • Serve Safe Certified required • Four (4) years of progressive culinary supervisory experience required. • Four (4) years of ordering food and supplies experience required. • Working knowledge of restaurant financial reporting is required. • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation required.
Performance Expectations - Knowledge, Skills and Abilities:
• Ability to work with minimal supervision and manage personal and subordinate staff workloads. • Thorough knowledge of classical and modern food preparation methods and techniques; Ability to taste and evaluate food and beverage products. • Considerable knowledge of proper cooking times, temperatures and food preparation procedures and techniques. • Working knowledge of sanitation and safety requirements. • Ability to multi-task in a high paced environment. • Excellent knowledge of current culinary trends. • Strong communication skills and problem-solving abilities; must be able to communicate with employees, University community members, and implement and maintain production records. • Ability to organize personnel, work and materials for maximum productivity, knowledge of ordering techniques and maintenance of par stock. • Proven ability to supervise and motivate staff, as well as evaluate performance and delegate appropriate responsibilities. • Excellent skills in the use of specific equipment and tools as identified below, as well as their preventive maintenance and calibration requirements. • Ability to remain adaptable and flexible in a fast-paced, deadline-driven team environment where priorities can shift quickly. • Ability to always remain calm and professional.
Certificates, Licenses, Registrations:
• Must complete an 8 hour Serv Safe certification class as required by the San Diego Health Department. • Must complete the University's Hazmat Communication.
Tools and Equipment Used:
• Various cooking and kitchen equipment (knives, ovens, steamer, fryers, slicers, carts, etc.), cleaning equipment and chemicals.
Posting Salary:
$5,546.67 - $5,833.34 per month; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. http://www.sandiego.edu/hr/benefits//
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.
Special Application Instructions:
Resume and Cover Letter Required Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu
Additional Details:
40 Hours per week
Closing date: Open until filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit https://www.sandiego.edu/smoke-free/
Advertised: November 15, 2024
Applications close: Open until filled
To apply, visit https://apptrkr.com/5807166
jeid-1f2bfd0edaf33e489ff8cbae263979cf
We’re Hiring!
Retail Assistant Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Retail Manager
Position Classification & Expected Hours of Work, and Travel:
This is a part-time, non-exempt, in-person position.
Schedule is either regularly Friday – Sunday or regularly Saturday – Monday, 24hrs per week, with some seasonal variability.
Evening and holiday work are required as job duties demand.
Minimal travel within California may be expected for this position.
Compensation Range: $30.00/hr. - $34.00/hr.
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Retail Assistant Manager leads front-of-house retail operations, eCommerce fulfillment, and retail inventory management for The Marine Mammal Center’s Sausalito Hospital and Visitor Center. The Retail Assistant Manager will coach volunteers, ensure smooth front-of-house operations, and engage with visitors about the Center’s ocean conservation work. The Retail Assistant Manager leads eCommerce fulfillment, ensuring adherence to fulfillment timelines and excellent customer support. With direction from the Retail Manager, the Retail Assistant Manager assists with the upkeep of online product pages and photos. The Retail Assistant Manager is responsible for processing incoming merchandise and distributing stock between the sales floor, online store, and storage.
Essential Functions:
Retail Operations: 75%
Ensure smooth daily operations and exceptional visitor engagement.
Maintain visually compelling retail displays that connect customers with the Center’s mission and maximize revenue per square foot.
Assist in the development of strategies that boost visitation, engagement, and revenue.
Maintain a clean, organized, and safe environment on the sales floor and storage areas.
Receive and process incoming merchandise. Based on seasonal sales trends, distribute merchandise between the sales floor and online store, ensuring accuracy of inventory records.
Greet visitors and engage them in the Center’s work and mission.
Process transactions, returns, and exchanges, resolving issues effectively and efficiently.
Work with the Retail Manager to develop and maintain standard operating procedures and ensure open lines of communication with staff and volunteers.
Process incoming inventory as it is received and distribute as needed.
Fulfill online orders and respond to customer inquiries.
In partnership with the Retail Manager, maintain online store webpages, ensuring that photos and information are accurate, relevant, and accessible.
Monitor supplies stock and communicate needs to the Retail Manager.
Volunteer Engagement: 15%
Connect with retail store volunteers and ensure a fulfilling and enriching volunteer experience.
Coach volunteers on store processes and customer engagement.
In partnership with the appropriate supervisors, identify and resolve issues related to volunteers.
In partnership with the Retail Manager, train and supervise eCommerce volunteers.
Finance & Reporting: 5%
Complete daily cash drawer reconciliation and visitor tracking reports.
Complete weekly bank deposits
Lead annual physical inventory in partnership with the Retail Manager.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
3-4 – Retail Store Volunteers per shift
6 – Retail eCommerce Volunteers
Knowledge, Skills, and Abilities:
Familiarity with eCommerce operations; experience using Shopify a plus.
Proficiency in Adobe Photoshop and Canva a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
Exceptional organization skills and attention to detail and accuracy.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to manage multiple priorities and solve problems efficiently and effectively, with minimal supervision.
Ability to maintain adaptability, empathy, and optimism under pressure.
Ability to work collaboratively and maintain open communication in a team environment.
Passion for marine and environmental conservation.
Ability to establish and maintain effective working relationships with those contacted in the course of work, which includes volunteers, interns, staff, and others.
Energy and enthusiasm for working with, ability to communicate and interact effectively with, and practice of self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in business, or related field; and at least 2 years of experience in customer service, preferably in a retail role with inventory management responsibilities.
Valid driver’s license and favorable driving history, and proof of auto insurance.
Proof of COVID-19 Vaccination or waiver (medical or religious)
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Some work involves storage areas and semi-outdoor public areas that can be crowded and noisy.
Some work involves outdoor weather conditions and elements.
Routinely uses standard office equipment requiring repetitive motion.
Ability to lift and/or move up to 30 pounds.
Ability to spend extended periods on your feet, walking, and climbing stairs (potentially in inclement weather conditions).
Ability to work at a desk for extended periods of time using a computer.
Minimal exposure to allergens and zoonotic diseases.
Involve smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean health through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Part Time
We’re Hiring!
Retail Assistant Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Retail Manager
Position Classification & Expected Hours of Work, and Travel:
This is a part-time, non-exempt, in-person position.
Schedule is either regularly Friday – Sunday or regularly Saturday – Monday, 24hrs per week, with some seasonal variability.
Evening and holiday work are required as job duties demand.
Minimal travel within California may be expected for this position.
Compensation Range: $30.00/hr. - $34.00/hr.
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Retail Assistant Manager leads front-of-house retail operations, eCommerce fulfillment, and retail inventory management for The Marine Mammal Center’s Sausalito Hospital and Visitor Center. The Retail Assistant Manager will coach volunteers, ensure smooth front-of-house operations, and engage with visitors about the Center’s ocean conservation work. The Retail Assistant Manager leads eCommerce fulfillment, ensuring adherence to fulfillment timelines and excellent customer support. With direction from the Retail Manager, the Retail Assistant Manager assists with the upkeep of online product pages and photos. The Retail Assistant Manager is responsible for processing incoming merchandise and distributing stock between the sales floor, online store, and storage.
Essential Functions:
Retail Operations: 75%
Ensure smooth daily operations and exceptional visitor engagement.
Maintain visually compelling retail displays that connect customers with the Center’s mission and maximize revenue per square foot.
Assist in the development of strategies that boost visitation, engagement, and revenue.
Maintain a clean, organized, and safe environment on the sales floor and storage areas.
Receive and process incoming merchandise. Based on seasonal sales trends, distribute merchandise between the sales floor and online store, ensuring accuracy of inventory records.
Greet visitors and engage them in the Center’s work and mission.
Process transactions, returns, and exchanges, resolving issues effectively and efficiently.
Work with the Retail Manager to develop and maintain standard operating procedures and ensure open lines of communication with staff and volunteers.
Process incoming inventory as it is received and distribute as needed.
Fulfill online orders and respond to customer inquiries.
In partnership with the Retail Manager, maintain online store webpages, ensuring that photos and information are accurate, relevant, and accessible.
Monitor supplies stock and communicate needs to the Retail Manager.
Volunteer Engagement: 15%
Connect with retail store volunteers and ensure a fulfilling and enriching volunteer experience.
Coach volunteers on store processes and customer engagement.
In partnership with the appropriate supervisors, identify and resolve issues related to volunteers.
In partnership with the Retail Manager, train and supervise eCommerce volunteers.
Finance & Reporting: 5%
Complete daily cash drawer reconciliation and visitor tracking reports.
Complete weekly bank deposits
Lead annual physical inventory in partnership with the Retail Manager.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
3-4 – Retail Store Volunteers per shift
6 – Retail eCommerce Volunteers
Knowledge, Skills, and Abilities:
Familiarity with eCommerce operations; experience using Shopify a plus.
Proficiency in Adobe Photoshop and Canva a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
Exceptional organization skills and attention to detail and accuracy.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to manage multiple priorities and solve problems efficiently and effectively, with minimal supervision.
Ability to maintain adaptability, empathy, and optimism under pressure.
Ability to work collaboratively and maintain open communication in a team environment.
Passion for marine and environmental conservation.
Ability to establish and maintain effective working relationships with those contacted in the course of work, which includes volunteers, interns, staff, and others.
Energy and enthusiasm for working with, ability to communicate and interact effectively with, and practice of self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in business, or related field; and at least 2 years of experience in customer service, preferably in a retail role with inventory management responsibilities.
Valid driver’s license and favorable driving history, and proof of auto insurance.
Proof of COVID-19 Vaccination or waiver (medical or religious)
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Some work involves storage areas and semi-outdoor public areas that can be crowded and noisy.
Some work involves outdoor weather conditions and elements.
Routinely uses standard office equipment requiring repetitive motion.
Ability to lift and/or move up to 30 pounds.
Ability to spend extended periods on your feet, walking, and climbing stairs (potentially in inclement weather conditions).
Ability to work at a desk for extended periods of time using a computer.
Minimal exposure to allergens and zoonotic diseases.
Involve smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean health through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position will work out of the CareerSource Office located at 925 North Temple Avenue, Suite C, in Starke, Fl 32091. Position Summary This is administrative support work providing customer service to candidates at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk/Virtual One Stop (VOS) Greeter. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Provides administrative support including routine administrative duties, special projects, and data analysis projects. Participates in special events such as job fairs, onsite recruitment, business events as needed on and offsite. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of CareerSource practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skills in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position will work out of the CareerSource Office located at 925 North Temple Avenue, Suite C, in Starke, Fl 32091. Position Summary This is administrative support work providing customer service to candidates at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk/Virtual One Stop (VOS) Greeter. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Provides administrative support including routine administrative duties, special projects, and data analysis projects. Participates in special events such as job fairs, onsite recruitment, business events as needed on and offsite. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of CareerSource practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skills in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work providing customer service to candidates at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work providing customer service to candidates at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures, verifying license, certificate and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures, verifying license, certificate and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.