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Minimum Qualifications Bachelor’s degree in business administration, human resources, or social services and two (2) years’ experience in staffing, recruiting, or workforce development of which one (1) year of experience in direct management or a lead/coordinating role; or any equivalent combination of related training and experience.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of pre-hire drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in the oversight and coordination of assigned programs and management of services within the Welfare Transition/Supplemental Nutrition Assistance Program (WT/SNAP) at CareerSource North Central Florida (CSNCFL).  The employee assigned to this classification ensures the efficient and effective operation and integration of WT/SNAP Program services, procedures, and resources; evaluates the service activities resolving problems or concerns; and monitors program performance. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values.   Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation.     Coordinates and monitors hardship exemption processes.   Coordinates, monitors, and approves Up-Front Diversions. Engages in information exchange to ensure job candidates are aware of and know how to access the full menu of CareerSource North Central Florida employment services.   Performs core, intensive, case management and customer service quality reviews.    Prepares for and attends hearings and follow-ups.   Reviews and assigns case alerts daily for the region.   Coordinates the transfer of cases in and out of the region.  Monitors  employees’ performance, tracks and recommends corrective action.   Reviews and signs training vouchers and requests for purchases.   Conducts customer-tracking reports including caseload sizes, Job Participation Rate hours assigned, and Entered Employment Wage Rate.   Answers questions about services for the public and candidates. Organizes and conducts team meetings and training. Coordinates and monitors technical issues for staff.  Coordinates data collection and program evaluation ensuring that all programs and activities are implemented according to relevant legislation, policies and procedures. Manages multiple priorities to ensure that deadlines are met.    Maintains compliance with all personnel policies and procedures. Researches and reports area needs, trend analysis, and other requested information pertaining to the WT/SNAP Programs. Implements and conducts workshops for employability purposes. Coordinates, monitors, and acts as the liaison in resolving complex issues preventing program participation or barriers to employment.  Works with community partners to ensure professional relationships and resolve issues.  Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and practices of economic development. Knowledge of research, data analysis, and report writing. Knowledge of modern high level management techniques, and methods. Proficient skills in Microsoft Office. Skill in excellent interpersonal and public relations. Skill in outstanding critical thinking and verbal and written communication skills to motivate job seekers. Ability to communicate effectively orally, in writing, or through electronic means; ability to make effective speeches and presentations to public groups, and/or staff. Ability to work in a fast-paced environment. Ability to supervise and manage others and programs effectively. Ability to handle conflicts in a professional manner and maintain high levels of customer satisfaction. Ability to accurately document customer interactions through well-written case notes. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience.    SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores by the deadline will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following County's skills assessment tests: Microsoft Excel and Microsoft Word. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at: assessment@careersourcencfl.com  to arrange testing.   Passing scores must be received by the Human Resources Office via email at:  achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.   Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support   work providing customer service to candidates at CareerSource North Central Florida (CSNCFL).  The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida  (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office.   Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services.  Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools.  Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc.  Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM).  Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff.  Maintains compliance with all personnel procedures.    Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry,  Excellent skill in time management and work organization. Skill in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to perform multiple tasks and prioritize workload.  Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.  Bilingual- desired. This is a Non-Bargaining classification assigned to NFC-CareerSource. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one (1) year of experience in business development, marketing, or public relations; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following County's skills assessment tests: Microsoft Excel, Microsoft Word with a minimum score of moderate knowledge.   The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at: assessment@careersourcencfl.com  to arrange testing.   Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in securing worksite agreements to support the local area work experience initiatives at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification implements policies and procedures to ensure worksites adhere to federal, state, and local guidance; and serves as a point of contact for work experience participants regarding orientation, payroll, and ongoing measures of progress.  Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Retains current and generates new worksites to meet regional needs and supports participant training initiatives.  Obtains and reviews performance evaluations from employers and takes appropriate actions. Appropriates direct placements to worksites with eligible program participants.  Reviews, enters, and completes participant's timesheets in the timesheet management system.  Coordinates new hire orientations, timesheet collection, and paycheck distribution.  Analyzes and tracks outcomes from work experience programs and communicates trends effectively with management.  Provides programmatic guidance and assistance to make recommendations and improve outcomes.  Maintains full compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned.  Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of computer basics including Microsoft Office applications. Knowledge of office machine usage (copier, fax, phone, and scanner). Knowledge of customer-focused service delivery systems. Skill in Microsoft Office. Skills in verbal and written communication.  Strong ability to coordinate with internal and external partners. Ability to engage, understand, and respond to the needs of business accounts. Ability  to work in a fast-paced and diverse environment. Ability to interpret and understand program policy and establish necessary work processes and procedures. Ability to set and manage priorities and execute programmatic data entry on a timely basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.  Desired experience in workforce or  business development, building business relations, or sales. This is a Non-Bargaining classification assigned to NFC-CareerSource. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and two (2) years of experience in general office, clerical, and/or customer service, or related field; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following County's skills assessment tests: Microsoft Excel, Microsoft Word, and with a minimum score of moderate knowledge and typing with minimum correct words of 35 wpm.    The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at assessment@careersourcencfl.com to arrange testing.   Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.   Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative work in overseeing all aspects of the administrative functions related to workforce services in the CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is the primary point to ensure compliance and provide reports to the board; keeps administrative plan up to date and reflective of current processes; and responsible for updating the website with Board information and ensuring that that is kept up to date. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Schedules committee, full board, and consortium meetings. Ensures calendar invites are sent to all appropriate members and includes copy of agenda packet, along with a link and instructions, as required, to Zoom. Prepares for meetings, ensures meeting room is scheduled and set-up. Coordinates arrangements for staff, conferences, trainings, and other meetings. Takes and prepares meeting minutes. Distributes and posts official Board records and documents to website. Coordinates all activities of the board with the respective chair or necessary member. Ensures adherence with the Florida in the Sunshine Act; provides parliamentary advice as needed during meetings to the Board Chair. Monitors possible conflicts that may arise prior to and during meetings with any board member. Ensures that all board members’ required paperwork is completed annually, submitted to appropriate authorities, and maintained for review. Maintains and updates local area board’s membership and attendance records. Assists in the preparation of the meeting agendas by gathering information and organizing, copying, and assembling agenda packets; ensures deadlines are met for public notice, distributes packets, and posts to the company website. Ensures that contracts and other official documents are properly executed. Provides executive support by taking calls, coordinating executive and board member travel including financing, updating and maintaining  meeting calendars. Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with contractors.   Ensures that all procurement files include necessary data to reflect the life of the procurement action and includes all necessary documentation to prove a competitive process and evaluation. Maintains and updates the Administrative Plan to ensure that all administrative processes are detailed and kept current in a changing environment. Coordinates the internal monitoring processes and reports on the results to the Board. Reviews monthly bank statements for quality assurance. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned.  Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Knowledge of all regulations, acts, and laws affecting all Workforce plans and ensures that appropriate references and policies are in place. Knowledge of research, data analysis, and report writing.  Knowledge of all regulations, acts, and laws affecting all Workforce plans. Skill in excellent interpersonal communication and Public Relations. Skill in effective communication both orally and in writing. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. Ability to effectively communicate, both orally and in writing, including presentations and the preparation of written reports and memoranda.   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one (1) year of experience in business development, marketing, or public relations; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support work in securing worksite agreements to support the local area work experience initiatives at CareerSource North Central Florida (CSNCFL). The employee assigned to this classification implements policies and procedures to ensure worksites adhere to federal, state, and local guidance; and serves as a point of contact for work experience participants regarding orientation, payroll, and ongoing measures of progress.  Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Retains current and generates new worksites to meet regional needs and supports participant training initiatives.  Obtains and reviews performance evaluations from employers and takes appropriate actions. Appropriates direct placements to worksites with eligible program participants.  Reviews, enters, and completes participant's timesheets in the timesheet management system.  Coordinates new hire orientations, timesheet collection, and paycheck distribution.  Analyzes and tracks outcomes from work experience programs and communicates trends effectively with management.  Provides programmatic guidance and assistance to make recommendations and improve outcomes.  Maintains full compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned.  Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of computer basics including Microsoft Office applications. Knowledge of office machine usage (copier, fax, phone, and scanner). Knowledge of customer-focused service delivery systems. Skill in Microsoft Office. Skills in verbal and written communication.  Strong ability to coordinate with internal and external partners. Ability to engage, understand, and respond to the needs of business accounts. Ability  to work in a fast-paced and diverse environment. Ability to interpret and understand program policy and establish necessary work processes and procedures. Ability to set and manage priorities and execute programmatic data entry on a timely basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must Travel To CareerSource Locations located in Six different Counties/Position Home Base Lake City Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL). Must Travel To CareerSource Locations located in Six different Counties/Position Home Base Lake City An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Must Travel To CareerSource Locations located in Six different Counties/Position Home Base Lake City Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures, verifying license, certificate and employment. Provides mock interviews, advice, and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques, and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and two (2) years' experience in case management; or any equivalent combination of related training and experience.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. YOU MUST BE A CURRENT NCFL CAREERSOURCE EMPLOYEE TO BE HIRED INTO THIS POSITION AND MUST CARRY A WIOA, WAGNER PEYSER, WTP/SNAP OR RESEA CASELOAD. Successful completion of a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. Position Summary THIS IS A GRANT FUNDED POSITION WITH NO RIGHTS TO PERMANENT EMPLOYMENT.  This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates with clarifying and achieving career goals and addressing issues related to employment barriers at CareerSource North Central Florida (CSNCFL).  An employee assigned to this classification is responsible for maintaining and managing a caseload in one of the four major programs of CSNCFL: Wagner-Peyser (WP), WIOA Adult and Dislocated Worker (AD/DW), WIOA Youth, or Welfare Transition (WT) and Supplemental Nutrition Assistance Program (SNAP). The employee is also responsible for inventory control, office staff scheduling, and task delegation in coordination with program staff. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with core values.  Organizes and coordinates office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety.  Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals.  Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence.  Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services.  Documents services provided to candidates in applicable database.  Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations.  Prepares Individual Training Account (ITA) budgets, training purchase orders, Career navigator II, I and supportive service vouchers in accordance with policy ITA budget guidelines for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidate's questions about eligibility.  Follows up with candidates, through one-on-one meetings, email, and/or phone discussions.  Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate, and employment.   Verifies employment to support positive case closure by ensuring customers attain self-sufficient employment, in alignment with State of Florida standards for positive outcomes, funding requirements, and performance incentives. Conducts mock interviews and provides guidance on job search techniques, including locating job vacancies, completing applications, and preparing for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Maintains compliance with all personnel policies and procedures. Coordinates One Stop Services and activities of employees including determining work procedures and schedules. Responds to citizen inquiries/complaints regarding the operation of the program and communicates any issues to the CEO. Represents departmental program area, when necessary, at public meetings. Organizes office operations and procedures; point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands. Partners with the Executive Team to maintain office policies as necessary. Coordinates with IT department on all office equipment. Manages relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods.  Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skills in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner.  Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job includes close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.