The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget. Collaborates closely with the staff of the National Symphony Orchestra. The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget. Collaborates closely with the staff of the National Symphony Orchestra. The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Chief Data Officer
Montana State University
Position Information
Announcement Number: STAFF - VA - 25390
For questions regarding this position, please contact:
Ryan Knutson (406) 994-4061 rknutson@montana.edu.
Classification Title: Executive Director
Working Title: Chief Data Officer
Brief Position Overview
Montana State University is looking for a Chief Data Officer who will be expected to lead the fulfillment of the mission of University Data and Analytics by supporting and coordinating all institutional research, institutional effectiveness, assessment, accreditation, mandatory reporting, business analytics, and other data-focused decision-support activities.
Position Number: 4C2530
Department: University Data & Analytics
Division: VP for Information Technology
Appointment Type: Professional
Contract Term: Fiscal Year
Semester:
If other, specify From date:
If other, specify End date:
FLSA: Exempt
Union Affiliation: Exempt from Collective Bargaining
FTE: 1.0
Benefits Eligible: Eligible
Salary: Salary commensurate with experience, education, and qualifications.
Contract Type: MUS
If other, please specify:
Recruitment Type: Open
Position Details
General Statement
The Chief Data Officer (CDO) under the guidance of the Vice President for Information Technology provides strategic oversight of the University’s data strategy and data analysis.
The CDO’s primary focus areas are governance, innovation, analytics, and operations. The CDO achieves these goals through the management of University Data and Analytics. The office implements approaches to data analysis, data architecture, data management, and institutional research.
The CDO works closely with university leadership along with other departments and offices and acts as a conduit from leadership and others in the institution to identify appropriate analytics to address institutional questions and communicate results to the President and other audiences.
The CDO oversees UDA staff, including operations analysts and data scientists who: design and conduct complex analyses of the University and other pertinent external data; regularly interact with and communicate analytical outcomes to University decision-makers, including the President, Vice Presidents, Deans, faculty, staff, and students; develop innovative methods for conveying information; disseminate official results to appropriate agencies/audiences.
Duties and Responsibilities
• Leads and guides the University Data and Analytics office. • Responsible for governance structures for data and analysis. • Responsible for developing and continuing a strategic vision for data at MSU. • Direct the collection, analysis, and presentation of institutional and/or comparative data used to support and enhance policy formation and decision-making. • Direct reporting of all institutional data required by Federal, State, and accreditation agencies, the Board of Regents, and by campus administrators and committees. • Champion the integration of data sources and develop increased access to data to drive the mission of the University. • Facilitate the analysis of data as a strategic partner for leadership. • Contribute expertise in supporting student success efforts and initiatives. • Contributes expertise in supporting institutional diversity, equity, and inclusion efforts. • Increase the ability for key data stewards/stakeholders to effectively use data including areas such as enrollment management, space management, strategic priority action plans, annual operating budgets, institutional effectiveness and efficiency, faculty and staff effectiveness, and assessment of return on program investments. • Collaborate with the MSU System campuses Chancellors and CEOs related to a four-campus need for data analysis and integration. • Consult on survey design and analysis for campus constituents.
Required Qualifications – Experience, Education, Knowledge & Skills
1. Master’s degree in the social sciences, data science, statistics, higher education, industrial/financial engineering, or related field, or an equivalent combination of relevant education and/or experience. 2. Five or more years of work experience in institutional research or analytics-related contexts. 3. Demonstrated experience in effectively communicating data analysis to organizational leaders and in public settings. 4. Progressively responsible project management experience. 5. Progressively responsible experience in managing staff, including retention, coaching, and performance/discipline management. 6. Demonstrated understanding of data management practices. 7. Advanced knowledge of research design. 8. Experience operating in a complex administrative information system. 9. Demonstrated successful experience applying data visualization tools and software (e.g.Tableau, Argos, Power BI) to facilitate user comprehension.
Preferred Qualifications – Experience, Education, Knowledge & Skills
1. Terminal degree from an accredited university in social sciences, data science, statistics, industrial/financial engineering, social, behavioral, or decision sciences, higher education or related field from an accredited university, or an equivalent combination of relevant education and/or experience. 2. Progressively responsible experience working in a higher education setting. 3. Experience operating in an Ellucian Banner ERP environment. 4. Experience in data warehousing.
The Successful Candidate Will
• Ability to establish and maintain cooperative working relationships with various constituencies, including administrators, diverse student body, faculty, and staff. • Aptitude for identifying process inefficiencies, identifying solutions, and successfully implementing changes. • Ability to organize and prioritize multiple assignments. • Excellent written and oral communication, with demonstrated ability to communicate data and analysis to a lay audience. • Process and outcome orientation – the ability to see how outcomes of projects will impact the organization. • Demonstrated service, and inclusive design orientations – ability to collaborate with and view the process and product from the lens of constituents/end users. • The ability to provide decision support generated through data and informed analyses.
Position Special Requirements/Additional Information
Montana State University values diverse perspectives and is committed to continually supporting, promoting, and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual-career couples.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim a veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. https://www.montana.edu/hr/recruitment-guidelines/affirmative_action_plan.html.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but as a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
This position is not eligible for sponsorship.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?: Yes
Posting Detail Information
Number of Vacancies: 1
Desired Start Date: Upon completion of a successful search
Position End Date (if temporary):
Open Date:
Close Date:
Applications will be:
Screening of applications will begin on July 7, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Applicant Documents
Required Documents
1. Resume 2. Cover Letter
To apply, visit https://apptrkr.com/6270662
Full Time
Chief Data Officer
Montana State University
Position Information
Announcement Number: STAFF - VA - 25390
For questions regarding this position, please contact:
Ryan Knutson (406) 994-4061 rknutson@montana.edu.
Classification Title: Executive Director
Working Title: Chief Data Officer
Brief Position Overview
Montana State University is looking for a Chief Data Officer who will be expected to lead the fulfillment of the mission of University Data and Analytics by supporting and coordinating all institutional research, institutional effectiveness, assessment, accreditation, mandatory reporting, business analytics, and other data-focused decision-support activities.
Position Number: 4C2530
Department: University Data & Analytics
Division: VP for Information Technology
Appointment Type: Professional
Contract Term: Fiscal Year
Semester:
If other, specify From date:
If other, specify End date:
FLSA: Exempt
Union Affiliation: Exempt from Collective Bargaining
FTE: 1.0
Benefits Eligible: Eligible
Salary: Salary commensurate with experience, education, and qualifications.
Contract Type: MUS
If other, please specify:
Recruitment Type: Open
Position Details
General Statement
The Chief Data Officer (CDO) under the guidance of the Vice President for Information Technology provides strategic oversight of the University’s data strategy and data analysis.
The CDO’s primary focus areas are governance, innovation, analytics, and operations. The CDO achieves these goals through the management of University Data and Analytics. The office implements approaches to data analysis, data architecture, data management, and institutional research.
The CDO works closely with university leadership along with other departments and offices and acts as a conduit from leadership and others in the institution to identify appropriate analytics to address institutional questions and communicate results to the President and other audiences.
The CDO oversees UDA staff, including operations analysts and data scientists who: design and conduct complex analyses of the University and other pertinent external data; regularly interact with and communicate analytical outcomes to University decision-makers, including the President, Vice Presidents, Deans, faculty, staff, and students; develop innovative methods for conveying information; disseminate official results to appropriate agencies/audiences.
Duties and Responsibilities
• Leads and guides the University Data and Analytics office. • Responsible for governance structures for data and analysis. • Responsible for developing and continuing a strategic vision for data at MSU. • Direct the collection, analysis, and presentation of institutional and/or comparative data used to support and enhance policy formation and decision-making. • Direct reporting of all institutional data required by Federal, State, and accreditation agencies, the Board of Regents, and by campus administrators and committees. • Champion the integration of data sources and develop increased access to data to drive the mission of the University. • Facilitate the analysis of data as a strategic partner for leadership. • Contribute expertise in supporting student success efforts and initiatives. • Contributes expertise in supporting institutional diversity, equity, and inclusion efforts. • Increase the ability for key data stewards/stakeholders to effectively use data including areas such as enrollment management, space management, strategic priority action plans, annual operating budgets, institutional effectiveness and efficiency, faculty and staff effectiveness, and assessment of return on program investments. • Collaborate with the MSU System campuses Chancellors and CEOs related to a four-campus need for data analysis and integration. • Consult on survey design and analysis for campus constituents.
Required Qualifications – Experience, Education, Knowledge & Skills
1. Master’s degree in the social sciences, data science, statistics, higher education, industrial/financial engineering, or related field, or an equivalent combination of relevant education and/or experience. 2. Five or more years of work experience in institutional research or analytics-related contexts. 3. Demonstrated experience in effectively communicating data analysis to organizational leaders and in public settings. 4. Progressively responsible project management experience. 5. Progressively responsible experience in managing staff, including retention, coaching, and performance/discipline management. 6. Demonstrated understanding of data management practices. 7. Advanced knowledge of research design. 8. Experience operating in a complex administrative information system. 9. Demonstrated successful experience applying data visualization tools and software (e.g.Tableau, Argos, Power BI) to facilitate user comprehension.
Preferred Qualifications – Experience, Education, Knowledge & Skills
1. Terminal degree from an accredited university in social sciences, data science, statistics, industrial/financial engineering, social, behavioral, or decision sciences, higher education or related field from an accredited university, or an equivalent combination of relevant education and/or experience. 2. Progressively responsible experience working in a higher education setting. 3. Experience operating in an Ellucian Banner ERP environment. 4. Experience in data warehousing.
The Successful Candidate Will
• Ability to establish and maintain cooperative working relationships with various constituencies, including administrators, diverse student body, faculty, and staff. • Aptitude for identifying process inefficiencies, identifying solutions, and successfully implementing changes. • Ability to organize and prioritize multiple assignments. • Excellent written and oral communication, with demonstrated ability to communicate data and analysis to a lay audience. • Process and outcome orientation – the ability to see how outcomes of projects will impact the organization. • Demonstrated service, and inclusive design orientations – ability to collaborate with and view the process and product from the lens of constituents/end users. • The ability to provide decision support generated through data and informed analyses.
Position Special Requirements/Additional Information
Montana State University values diverse perspectives and is committed to continually supporting, promoting, and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual-career couples.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim a veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. https://www.montana.edu/hr/recruitment-guidelines/affirmative_action_plan.html.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but as a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
This position is not eligible for sponsorship.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?: Yes
Posting Detail Information
Number of Vacancies: 1
Desired Start Date: Upon completion of a successful search
Position End Date (if temporary):
Open Date:
Close Date:
Applications will be:
Screening of applications will begin on July 7, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Applicant Documents
Required Documents
1. Resume 2. Cover Letter
To apply, visit https://apptrkr.com/6270662
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Digital Marketing Specialist will provide creative expertise to support the marketing and promotional efforts of the Dr. Bob Smith Health Center (DBSHC). This role blends traditional graphic design skills with digital media expertise to craft impactful visuals for print and online platforms. Collaborating with university and health center staff, the designer will report directly to the Executive Director and play a key role in advancing DBSHC’s outreach.
Essential Functions:
Design & Content Creation: Create print materials such as brochures, posters and flyers. Design digital content for DBSHC website, email templates, digital monitors, social media (e.g., Facebook, Instagram, X) and PPT presentations. Capture/edit photography to enhance promotional materials. Keep organized digital folder of design assets (e.g., photos, completed projects) for Exec Director's access.
Digital Media and Analytics: Distribute visual assets across social media and other platforms. Send out event notifications via email to the campus. Monitor engagement metrics (e.g., likes, shares, clicks) to evaluate effectiveness and refine future designs.
Collaboration and Communication: Work with campus partners and DBSHC staff to align designs with project goals and brand standards. Engage in co-marketing efforts with other departments as appropriate. Collect feedback from stakeholders at key stages to ensure accuracy and satisfaction.
Project Management: Manage multiple projects independently and with the marketing team, meeting deadlines efficiently. Track progress and communicate updates or challenges to the Executive Director.
Other duties as assigned
Qualifications
Education and Experience:
A Bachelor’s degree is required. A degree in graphic design, art or related discipline is preferred.
A minimum of two (2) years of experience in a professional graphic design role is required. Experience in a creative agency, marketing department, or a university design unit is preferred.
Knowledge, Skills and Abilities:
Candidate should exhibit excellent interpersonal and verbal communication abilities, enabling them to effectively engage with diverse groups across the University and foster productive relationships with various stakeholders. Additionally, the candidate must possess strong written communication skills, including proficiency in editing and proofreading
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of digital media trends and best practices (e.g., social media design, accessibility) is required.
Candidate must be able to demonstrate proficiency with design software, including Adobe Creative Suite (e.g., Illustrator, InDesign, Photoshop, Dreamweaver).
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by April 10, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Digital Marketing Specialist will provide creative expertise to support the marketing and promotional efforts of the Dr. Bob Smith Health Center (DBSHC). This role blends traditional graphic design skills with digital media expertise to craft impactful visuals for print and online platforms. Collaborating with university and health center staff, the designer will report directly to the Executive Director and play a key role in advancing DBSHC’s outreach.
Essential Functions:
Design & Content Creation: Create print materials such as brochures, posters and flyers. Design digital content for DBSHC website, email templates, digital monitors, social media (e.g., Facebook, Instagram, X) and PPT presentations. Capture/edit photography to enhance promotional materials. Keep organized digital folder of design assets (e.g., photos, completed projects) for Exec Director's access.
Digital Media and Analytics: Distribute visual assets across social media and other platforms. Send out event notifications via email to the campus. Monitor engagement metrics (e.g., likes, shares, clicks) to evaluate effectiveness and refine future designs.
Collaboration and Communication: Work with campus partners and DBSHC staff to align designs with project goals and brand standards. Engage in co-marketing efforts with other departments as appropriate. Collect feedback from stakeholders at key stages to ensure accuracy and satisfaction.
Project Management: Manage multiple projects independently and with the marketing team, meeting deadlines efficiently. Track progress and communicate updates or challenges to the Executive Director.
Other duties as assigned
Qualifications
Education and Experience:
A Bachelor’s degree is required. A degree in graphic design, art or related discipline is preferred.
A minimum of two (2) years of experience in a professional graphic design role is required. Experience in a creative agency, marketing department, or a university design unit is preferred.
Knowledge, Skills and Abilities:
Candidate should exhibit excellent interpersonal and verbal communication abilities, enabling them to effectively engage with diverse groups across the University and foster productive relationships with various stakeholders. Additionally, the candidate must possess strong written communication skills, including proficiency in editing and proofreading
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of digital media trends and best practices (e.g., social media design, accessibility) is required.
Candidate must be able to demonstrate proficiency with design software, including Adobe Creative Suite (e.g., Illustrator, InDesign, Photoshop, Dreamweaver).
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by April 10, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
The John F. Kennedy Center for Performing Arts
Washington DC
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $93,500, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Leadership Gifts assists the Individual Giving department to manage, cultivate, solicit, and steward a portfolio of donors, primarily focused on the Kennedy Center National Committee for the Performing Arts (NCPA). The NCPA is a non-partisan advisory board comprised of business, cultural, and political leaders from across America who are supporters of the performing arts. NCPA members serve as ambassadors for the Kennedy Center in their home communities, and are instrumental in spreading the Center’s artistic and educational vision across the country. The Manager is responsible for strategy setting, portfolio and moves management, and administrative responsibilities related to five- and six- figure unrestricted and restricted contributions and special event stewardship for this dynamic national donor group. In addition to being their primary steward, this role will also be responsible for the planning and execution of the executive committee member’s activities, committee meetings, national trips, and other major events. This is an exciting position for an organized fundraiser and strong relationship manager interested in leading the stewardship of a national philanthropic group and growing the portfolio and its impact. This role may also support fundraising activities or cross-stewardship opportunities with other Individual Giving committees such as the Kennedy Center International Committee on the Arts, Circles, or the Washington National Opera or the National Symphony Orchestra as opportunities arise. Key Responsibilities Active portfolio management: working at the direction of the Director and in collaboration with the VP of Individual Giving, the Manager cultivates and stewards a portfolio of donors, primarily focused on the NCPA. Support the strategy, timing, and prioritization of fundraising efforts, including written and verbal communications, in collaboration with team members across Individual Giving, for a portfolio of ~90 donors and $2M+ in contributions Solicit annual gifts designed to meet contribution targets across the portfolio, other designated giving, and institution-wide fundraising efforts. Cultivate opportunities for additional five-, six-, and seven-figure gifts for individual donors in the portfolio in collaboration with department leadership. Prospect new members to grow the portfolio in collaboration with research teams and other stewardship teams Communicating timely and appropriate information with donors, prospects, and other internal and external stakeholders. Tracking progress accurately in the database, ensuring completion of action steps from initial discovery through acquisition, and reporting progress to appropriate levels. Working collaboratively across the Development department, affiliates, and KC-wide teams to coordinate, plan, and execute on donor prospecting, solicitation strategies, and department-wide initiatives. Committee engagement: actively manage committee member activities, including business meetings, executive committee projects, cultivation and fundraising events, and annual trips: Manage the process for developing presentations, meeting agendas, registration materials, briefings, and other materials in preparation for various events and work in collaboration with research and marketing/communications teams. Oversee the planning and execution of stewardship and cultivation events such as receptions, tours, dinners, etc. in collaboration with the special events team or external event management companies. Provide donor support and stewardship at several major KC-wide fundraising events annually onsite and on trips. Support the needs of NCPA Executive Committee members such as member on/off boarding, researching and tracking prospects for NCPA membership, coordinating administrative aspects of virtual or in-person committee meetings. Collaborate with the Kennedy Center’s Education teams on key projects, briefings for the Committee, and impact reports/newsletters. Portfolio Administration: manage all systems and administrative functions Draft and edit written materials such as solicitation letters, campaign materials, acknowledgments, research briefings, proposals, impact reports, tax receipts, e-newsletters, and trip itineraries. Ensure timely and accurate entry and acknowledgment of all pledges and gifts Track progress toward goal and reporting to leadership, including: Updating all data and workflow systems, working in BoardEffect, Tessitura, and Asana; Maintaining comprehensive gift trackers; Designing and generating reports for internal and external stakeholders Prompt and track Committee stewardship touchpoints for senior leadership in the Development department and the Office of the President as appropriate Oversee the accurate record-keeping of commitments, forecasting and pipeline development, implementation of marketing efforts or analytics, and budgets by working with the team and collaborating with other development departments Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of five years of development or related experience Experience at a large organization or cultural institution is preferred. Experience managing constituent groups (e.g., fundraising committees or boards, or similar) to advance mission and meet revenue goals Demonstrated experience in the ability to prospect, cultivate, and close individual fundraising for five- and six-figure gifts. Track record of building, growing, and maintaining donor relationships, especially with an international constituent Experience managing others, setting goals, prioritizing work, delegation, and team-building. Experience with Tessitura or a similar CRM database. Experience with careful attention to detail and awareness of standard accounting procedures. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
Full Time Regular
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $93,500, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Leadership Gifts assists the Individual Giving department to manage, cultivate, solicit, and steward a portfolio of donors, primarily focused on the Kennedy Center National Committee for the Performing Arts (NCPA). The NCPA is a non-partisan advisory board comprised of business, cultural, and political leaders from across America who are supporters of the performing arts. NCPA members serve as ambassadors for the Kennedy Center in their home communities, and are instrumental in spreading the Center’s artistic and educational vision across the country. The Manager is responsible for strategy setting, portfolio and moves management, and administrative responsibilities related to five- and six- figure unrestricted and restricted contributions and special event stewardship for this dynamic national donor group. In addition to being their primary steward, this role will also be responsible for the planning and execution of the executive committee member’s activities, committee meetings, national trips, and other major events. This is an exciting position for an organized fundraiser and strong relationship manager interested in leading the stewardship of a national philanthropic group and growing the portfolio and its impact. This role may also support fundraising activities or cross-stewardship opportunities with other Individual Giving committees such as the Kennedy Center International Committee on the Arts, Circles, or the Washington National Opera or the National Symphony Orchestra as opportunities arise. Key Responsibilities Active portfolio management: working at the direction of the Director and in collaboration with the VP of Individual Giving, the Manager cultivates and stewards a portfolio of donors, primarily focused on the NCPA. Support the strategy, timing, and prioritization of fundraising efforts, including written and verbal communications, in collaboration with team members across Individual Giving, for a portfolio of ~90 donors and $2M+ in contributions Solicit annual gifts designed to meet contribution targets across the portfolio, other designated giving, and institution-wide fundraising efforts. Cultivate opportunities for additional five-, six-, and seven-figure gifts for individual donors in the portfolio in collaboration with department leadership. Prospect new members to grow the portfolio in collaboration with research teams and other stewardship teams Communicating timely and appropriate information with donors, prospects, and other internal and external stakeholders. Tracking progress accurately in the database, ensuring completion of action steps from initial discovery through acquisition, and reporting progress to appropriate levels. Working collaboratively across the Development department, affiliates, and KC-wide teams to coordinate, plan, and execute on donor prospecting, solicitation strategies, and department-wide initiatives. Committee engagement: actively manage committee member activities, including business meetings, executive committee projects, cultivation and fundraising events, and annual trips: Manage the process for developing presentations, meeting agendas, registration materials, briefings, and other materials in preparation for various events and work in collaboration with research and marketing/communications teams. Oversee the planning and execution of stewardship and cultivation events such as receptions, tours, dinners, etc. in collaboration with the special events team or external event management companies. Provide donor support and stewardship at several major KC-wide fundraising events annually onsite and on trips. Support the needs of NCPA Executive Committee members such as member on/off boarding, researching and tracking prospects for NCPA membership, coordinating administrative aspects of virtual or in-person committee meetings. Collaborate with the Kennedy Center’s Education teams on key projects, briefings for the Committee, and impact reports/newsletters. Portfolio Administration: manage all systems and administrative functions Draft and edit written materials such as solicitation letters, campaign materials, acknowledgments, research briefings, proposals, impact reports, tax receipts, e-newsletters, and trip itineraries. Ensure timely and accurate entry and acknowledgment of all pledges and gifts Track progress toward goal and reporting to leadership, including: Updating all data and workflow systems, working in BoardEffect, Tessitura, and Asana; Maintaining comprehensive gift trackers; Designing and generating reports for internal and external stakeholders Prompt and track Committee stewardship touchpoints for senior leadership in the Development department and the Office of the President as appropriate Oversee the accurate record-keeping of commitments, forecasting and pipeline development, implementation of marketing efforts or analytics, and budgets by working with the team and collaborating with other development departments Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of five years of development or related experience Experience at a large organization or cultural institution is preferred. Experience managing constituent groups (e.g., fundraising committees or boards, or similar) to advance mission and meet revenue goals Demonstrated experience in the ability to prospect, cultivate, and close individual fundraising for five- and six-figure gifts. Track record of building, growing, and maintaining donor relationships, especially with an international constituent Experience managing others, setting goals, prioritizing work, delegation, and team-building. Experience with Tessitura or a similar CRM database. Experience with careful attention to detail and awareness of standard accounting procedures. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.