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membership program manager
Cascade PBS
Data and Analytics Manager
Cascade PBS 316 Broadway, Seattle, WA, USA
Overview The Cascade PBS’s mission is to inform and inspire our community to make the world a better place. Our vision is to be the most essential and relevant media organization in the region. The Data and Analytics Manager works closely with critical business stakeholders within Membership, Marketing and Communications, Product teams as well as closely partners across all other Cascade PBS departments to a drive data driven decision making culture. This role will drive Advanced Analytics initiatives using SAAS products on a Multi-cloud tenant. Oversee and provides guidance to the Executive Leadership on audience retention and membership growth by providing critical analytics and recommendations. Recommend and develop strategies to improve both Donor and Audience growth performance and thought leadership with strategic analysis and actionable insights. Demonstrates Cascade PBS’s values of integrity, community, innovation and diversity.   Salary Range:   $120,000 to $135,000 Location:   Seattle, WA Hybrid schedule available     Cascade PBS offers competitive benefits to team members working 20 hours or more a week.   Benefits   include :  11 paid holidays  1 personal holiday  4 weeks of Paid Time Off (PTO) to start  Half-day Fridays during Summer  Company-matched 401(k) Retirement Plan that is fully-vested immediately  Employer paid ORCA card  Employee Assistance Program (EAP)  Medical  Dental Vision  KEY RESPONSIBILITIES/DUTIES Oversee the data and analytics platform and strategy, ensuring business leaders have the insights they need to drive membership growth Work with Cascade PBS business and technology leaders to define KPIs, and gear our products and programs accordingly Directs analytics and data specialists to oversee KPI reporting, data engineering, pipeline creation, manage cloud computing environments and SAAS platforms. Supports testing, channel optimization, paid media funnel analysis which includes marketing attribution tracking as well as performance forecasting, audience behavioral analysis, social media sentiment analysis, as well as advanced analytics on both audience behavior and financial results  Draw data from a variety of sources, and package it in an actionable way (data lake, visualization layer) for business leaders  Maintain, optimized, and iterate on a scalable analytics infrastructure including, dashboards and self-service tools to support: Informing content, sales, marketing, fundraising, and overall organizational strategy  Identifying new opportunities, partnerships and technologies to grow audience and revenue Enabling Cascade PBS to deliver personalized and high-quality experiences to the populations we serve Empowering stakeholders at all levels of the organization to make informed data-driven decisions  Work with vendors, business and technical staff to oversee major data projects, including organization-wide analytics infrastructure (data lake, next-generation dashboards, self-serve visualization tools) Lead data and information management strategy Implement a comprehensive data strategy for acquisition, management, and integration of internally and externally sourced data assets Partner with the IT Team, consultants and other third-party vendors to provide oversight and discipline over all data-related technology decisions. Promote the use of data and analytics in the project planning process –including project justification, design, and evaluation by providing a basic data and analytics framework Offer resources and services to Cascade PBS stakeholders Data and Analytics Lead or the organization with primary responsibility for crafting, maintaining and iterating on an integrated analytics platform. Ensure data accuracy Cultivate deep interdepartmental relationships to improve the ways of working and develop systems that help foster ownership and tracking of KPIs and business objectives Maintain members’ digital privacy, ensuring Cascade PBS collects only the information necessary to serve members, and protects that data to maintain trust with our members and the community we serve.  Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS Other duties, responsibilities and activities may change or be assigned at any time with or without notice REQUIRED SKILLS/ABILITIES Experience with media research, including methodologies, market players, and usage Fluency in applying data science to real-world business problems Problem solver with excellent analytical skills and ability to turn data into information. Proven success in providing data-driven strategic recommendations to drive concrete action Ability to operate independently and manage multiple time-sensitive projects simultaneously Excellent communication and presentation skills with ability to understand how and why business users make decisions, and how data can enable them Strong leadership skills with prior experience, building and leading a data analytics and driving cultural change Knowledge of business intelligence solutions  Strong knowledge of relational database modeling required, including logical and functional modeling Experience with data modeling concepts, such as logistic regression, is preferred EDUCATION AND EXPERIENCE Bachelor’s degree in computer science, data science, analytics or a related field or equivalent experience  At least 7 years of experience with a mix of business intelligence, advanced analytics, and data management At least 5 years of experience developing reporting and dashboards in business intelligence tools or people analytics platforms Television ratings experience a plus PHYSICAL REQUIREMENTS Ability to regularly type on a keyboard Ability to view data on a computer screen for long periods of time Ability to sit or stand for extended periods The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at   jobs@cascadepbs.org.    
Full Time
Overview The Cascade PBS’s mission is to inform and inspire our community to make the world a better place. Our vision is to be the most essential and relevant media organization in the region. The Data and Analytics Manager works closely with critical business stakeholders within Membership, Marketing and Communications, Product teams as well as closely partners across all other Cascade PBS departments to a drive data driven decision making culture. This role will drive Advanced Analytics initiatives using SAAS products on a Multi-cloud tenant. Oversee and provides guidance to the Executive Leadership on audience retention and membership growth by providing critical analytics and recommendations. Recommend and develop strategies to improve both Donor and Audience growth performance and thought leadership with strategic analysis and actionable insights. Demonstrates Cascade PBS’s values of integrity, community, innovation and diversity.   Salary Range:   $120,000 to $135,000 Location:   Seattle, WA Hybrid schedule available     Cascade PBS offers competitive benefits to team members working 20 hours or more a week.   Benefits   include :  11 paid holidays  1 personal holiday  4 weeks of Paid Time Off (PTO) to start  Half-day Fridays during Summer  Company-matched 401(k) Retirement Plan that is fully-vested immediately  Employer paid ORCA card  Employee Assistance Program (EAP)  Medical  Dental Vision  KEY RESPONSIBILITIES/DUTIES Oversee the data and analytics platform and strategy, ensuring business leaders have the insights they need to drive membership growth Work with Cascade PBS business and technology leaders to define KPIs, and gear our products and programs accordingly Directs analytics and data specialists to oversee KPI reporting, data engineering, pipeline creation, manage cloud computing environments and SAAS platforms. Supports testing, channel optimization, paid media funnel analysis which includes marketing attribution tracking as well as performance forecasting, audience behavioral analysis, social media sentiment analysis, as well as advanced analytics on both audience behavior and financial results  Draw data from a variety of sources, and package it in an actionable way (data lake, visualization layer) for business leaders  Maintain, optimized, and iterate on a scalable analytics infrastructure including, dashboards and self-service tools to support: Informing content, sales, marketing, fundraising, and overall organizational strategy  Identifying new opportunities, partnerships and technologies to grow audience and revenue Enabling Cascade PBS to deliver personalized and high-quality experiences to the populations we serve Empowering stakeholders at all levels of the organization to make informed data-driven decisions  Work with vendors, business and technical staff to oversee major data projects, including organization-wide analytics infrastructure (data lake, next-generation dashboards, self-serve visualization tools) Lead data and information management strategy Implement a comprehensive data strategy for acquisition, management, and integration of internally and externally sourced data assets Partner with the IT Team, consultants and other third-party vendors to provide oversight and discipline over all data-related technology decisions. Promote the use of data and analytics in the project planning process –including project justification, design, and evaluation by providing a basic data and analytics framework Offer resources and services to Cascade PBS stakeholders Data and Analytics Lead or the organization with primary responsibility for crafting, maintaining and iterating on an integrated analytics platform. Ensure data accuracy Cultivate deep interdepartmental relationships to improve the ways of working and develop systems that help foster ownership and tracking of KPIs and business objectives Maintain members’ digital privacy, ensuring Cascade PBS collects only the information necessary to serve members, and protects that data to maintain trust with our members and the community we serve.  Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS Other duties, responsibilities and activities may change or be assigned at any time with or without notice REQUIRED SKILLS/ABILITIES Experience with media research, including methodologies, market players, and usage Fluency in applying data science to real-world business problems Problem solver with excellent analytical skills and ability to turn data into information. Proven success in providing data-driven strategic recommendations to drive concrete action Ability to operate independently and manage multiple time-sensitive projects simultaneously Excellent communication and presentation skills with ability to understand how and why business users make decisions, and how data can enable them Strong leadership skills with prior experience, building and leading a data analytics and driving cultural change Knowledge of business intelligence solutions  Strong knowledge of relational database modeling required, including logical and functional modeling Experience with data modeling concepts, such as logistic regression, is preferred EDUCATION AND EXPERIENCE Bachelor’s degree in computer science, data science, analytics or a related field or equivalent experience  At least 7 years of experience with a mix of business intelligence, advanced analytics, and data management At least 5 years of experience developing reporting and dashboards in business intelligence tools or people analytics platforms Television ratings experience a plus PHYSICAL REQUIREMENTS Ability to regularly type on a keyboard Ability to view data on a computer screen for long periods of time Ability to sit or stand for extended periods The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at   jobs@cascadepbs.org.    
College of the Desert
Human Resources Technician (1 Vacancy Eligibility List)
College of the Desert Palm Desert, CA, USA
Human Resources Technician (1 Vacancy Eligibility List) Salary: $56,731.56 - $79,810.68 Annually Location: Palm Desert, CA Job Type: FULL TIME Job Number: 2500216 Division: Office of Human Resources & Employee Relations Department: Human Resources & Employee Relations Opening Date: 05/14/2026 Closing Date: 6/7/2026 11:59 PM Pacific Bargaining Unit: CSEA-California School Employees Association Description About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 20,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including racially and ethnically diverse students, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression. When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students. Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below. • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/community.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/college-information.php Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: • Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; • Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; • Encourage positive race-consciousness and embrace human difference; • Reflect on institutional and teaching practices and aim to make them more culturally responsive; and • Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION BASIC FUNCTION Under the direction of the Vice President, Human Resources & Labor Relations, perform a wide variety of administrative clerical duties in support of the Office of Human Resources. REPRESENTATIVE DUTIES REPRESENTATIVE DUTIES 1. Perform administrative duties and assist the Vice President (VP) with a variety of technical, clerical, and administrative duties; facilitate communications and coordinate activities between the VP, staff, public and other personnel. Work confidentially with discretion concerning personnel and disciplinary procedures. 2. Greet students, employees and the public; communicate information in person or by telephone where judgment, knowledge and interpretation of policies, procedures and regulations are necessary; receive, open and distribute mail; answer telephone calls and refer to appropriate staff members. 3. Assist with the functions of the Human Resources Generalist, including the management of the online applicant tracking system, onboarding new employees and the personnel database. 4. Prepare and maintain documents for the recruitment, screening and interview processes; assist with the preparation and administer skills test and assessments. 5. Operate a variety of office machines and equipment including a computer and applicable software including work processing, spreadsheets, database management, copier and email. 6. Review documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations; compose and type correspondence, memorandum and forms independently or from oral instructions; maintain personnel and office files; order and maintain office supplies and other materials. 7. Compile data for reports as requested; track, maintain and report statistical applicant pool and other employee data to meet District, state and federal reporting requirements. 8. Initiate and monitor new-hire onboarding processes, both electronic and paper, as appropriate. 9. Process new employees and others for entry into the database and payroll. Review documents for completeness and accuracy. 10. Arrange and schedule a variety of meetings, appointments and conferences; prepare materials for meetings as assigned. Attend a variety of meetings as assigned and provide administrative staff support to committees, including taking and transcribing minutes of meetings. Serve on committees as assigned. 11. Meet schedules and timelines, organize multiple project s efficiently and effectively and carry out required project details throughout the year. 12. Monitor budget expenditures and transfers; maintain financial records and current account balances as assigned. 13. Seek and participate in professional development activities. 14. Other related duties and responsibilities as assigned. MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE • Any combination equivalent to: graduation from high school and three (3) years administrative or technical clerical experience including some public contact. KNOWLEDGE AND ABILITIES • Knowledge of: Operations, procedures and methods of office to which assigned; modern office practices, procedures and equipment; record-keeping techniques and alpha and numeric filing systems; correct English usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience and courtesy; receptionist and telephone techniques. • Ability to: Perform a wide variety of secretarial and clerical duties in support of the Office of Human Resources; assemble data for the preparation of reports; maintain complex and varied files and records; learn, interpret and apply rules, regulations, policies and procedures; operate a variety of office machines and equipment, including a computer and demonstrate ability to utilize work processing programs, spreadsheets, database management, and other applicable software, as well as calculator, copier and other equipment; establish and maintain cooperative and effective working relationships with others; communicate effectively both orally and in writing to exchange information in person and on the telephone; meet schedules and time-lines; prepare and type reports, correspondence and related materials; work confidentially with discretion with sensitive and private information applicable to personnel, collective bargaining and other union matters; work independently with minimal direction; exercise tact and diplomacy in dealing with sensitive or confidential matters, bend at the waist, kneel or crouch to file materials; sit or stand for extended periods of time. EMPLOYMENT STATUS EMPLOYMENT STATUS: • https://www.collegeofthedesert.edu/faculty-staff/human-resources/bargaining-unit-contracts.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/salary-schedules.php • Retirement System: https://www.calpers.ca.gov/ (upon meeting eligibility criteria) • Salary placement is contingent on education, experience, and department budget. • This posting is for 1 current vacancy and to establish a 6-month eligibility list for current and future Human Resources Technician openings. WORKING CONDITIONS • Environment: Office environment. Constant interruptions. SCHEDULE & LOCATION: • This position is scheduled 40 hours per week, 12 months per year. • The schedule is Monday - Friday from 8:00 a.m. - 5:00 p.m. • The primary location is Palm Desert Campus. • The schedule and location are subject to change based on District need. REQUIRED APPLICATION AND REQUIRED UPLOADED DOCUMENTS: To be considered a candidate for this position, the following materials must be electronically uploaded: • Online Application: All sections of the College of the Desert District online application must be completed including education and experience. • Resume: Must include length of employment (month/year start and end dates) for each employer. • Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess. REQUIRED IN YOUR APPLICATION: • List of References: References should include at least two supervisors and one colleague. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References. OPTIONAL UPLOADED DOCUMENTS: • College Transcripts: Academic transcripts of all college level coursework showing date degree awarded from an accredited institution. For consideration, degree(s) must be awarded at the time of application. Unofficial transcripts are acceptable at time of application. Successful candidate must provide official transcripts upon hire. Non-U.S. transcripts must include a certified U.S. evaluation (i.e., NACES agency: www.naces.org) at the time of application. Diplomas will not be accepted in lieu of the required transcripts. IMPORTANT INFORMATION FOR APPLICANTS: • Applicants must be authorized to work for any employer in the U.S. • College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. • Employment is contingent on residence in California. • Incomplete application packages will not be considered. • All submitted materials become the property of College of the Desert Community College District and will not be returned or copied and will be considered for this position only. • Salary placement will be contingent on all materials submitted for this position. • Applicant bears the sole responsibility for ensuring that the application package is complete when submitted. • All travel arrangements will be at applicant's expense. • Application materials must be received by the deadline. Application materials received after the closing deadline will not be accepted. • For online application, information, and instructions, visit the College of the Desert job opportunities website at https:// http://www.collegeofthedesert.edu/faculty-staff/human-resources/career-opportunities.php or call (760) 773-2529. • FAQs: For additional information, click here: https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/frequently-asked-questions.php. TIMELINES: • For consideration, please apply by Sunday, June 7, 2026. Late submissions will not be accepted. • First-level interviews are tentatively scheduled in-person on Monday, July 6, 2026 & Wednesday, July 8, 2026. • Finalist-level interviews are tentatively scheduled in-person on Monday, July 20, 2026. • Tentative schedule is subject to change based on District need. Notice to all Candidates for Employment: DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position. The SELECTED CANDIDATE is required to complete the following prior to employment: • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). • Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment). • Present original documents for proof of eligibility to work in the United States(Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) A Social Security Card will be required for payroll processing. • Participate in a new hire onboarding, completing all required tasks and forms. • May be required to complete a fitness for duty physical exam based on the job description, as applicable. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA. Employees must reside in California while employed with the Desert Community College District (DCCD). California Public Employees Retirement System and California State Teachers Retirement System: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS Disability Accommodations: If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to mailto:ffrausto@collegeofthedesert.edu. Attendance Requirement: All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job. Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at https://www.collegeofthedesert.edu/students/public-safety/. Non-Discrimination Notice: The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. California Fair Chance Act: The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Diversity, Equity, Inclusion and Equal Employment Opportunity: The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds. The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO. Additional Resources • https://www.ada.gov/ • California Department of Fair Employment and Housing (FEHA) • https://www.dfeh.ca.gov/peoplewithdisabilities/ • https://www.dfeh.ca.gov/accommodation/#:~:text=The%20California%20Fair%20Employment%20and,would%20cause%20an%20undue%20hardship • https://askjan.org/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/board-of-trustees/administrative-procedures/ap-7100-commitment-to-diversity.pdf https://get.adobe.com/reader/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/human-resources/cod_equal_employment_opportunity_plan-final_06202024.pdf https://get.adobe.com/reader/ • https://cod.peopleadmin.com/hr/job_applications/54840 THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER To apply, visit: https://apptrkr.com/7162176
Full Time
Human Resources Technician (1 Vacancy Eligibility List) Salary: $56,731.56 - $79,810.68 Annually Location: Palm Desert, CA Job Type: FULL TIME Job Number: 2500216 Division: Office of Human Resources & Employee Relations Department: Human Resources & Employee Relations Opening Date: 05/14/2026 Closing Date: 6/7/2026 11:59 PM Pacific Bargaining Unit: CSEA-California School Employees Association Description About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 20,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including racially and ethnically diverse students, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression. When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students. Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below. • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/community.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/college-information.php Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: • Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; • Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; • Encourage positive race-consciousness and embrace human difference; • Reflect on institutional and teaching practices and aim to make them more culturally responsive; and • Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION BASIC FUNCTION Under the direction of the Vice President, Human Resources & Labor Relations, perform a wide variety of administrative clerical duties in support of the Office of Human Resources. REPRESENTATIVE DUTIES REPRESENTATIVE DUTIES 1. Perform administrative duties and assist the Vice President (VP) with a variety of technical, clerical, and administrative duties; facilitate communications and coordinate activities between the VP, staff, public and other personnel. Work confidentially with discretion concerning personnel and disciplinary procedures. 2. Greet students, employees and the public; communicate information in person or by telephone where judgment, knowledge and interpretation of policies, procedures and regulations are necessary; receive, open and distribute mail; answer telephone calls and refer to appropriate staff members. 3. Assist with the functions of the Human Resources Generalist, including the management of the online applicant tracking system, onboarding new employees and the personnel database. 4. Prepare and maintain documents for the recruitment, screening and interview processes; assist with the preparation and administer skills test and assessments. 5. Operate a variety of office machines and equipment including a computer and applicable software including work processing, spreadsheets, database management, copier and email. 6. Review documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations; compose and type correspondence, memorandum and forms independently or from oral instructions; maintain personnel and office files; order and maintain office supplies and other materials. 7. Compile data for reports as requested; track, maintain and report statistical applicant pool and other employee data to meet District, state and federal reporting requirements. 8. Initiate and monitor new-hire onboarding processes, both electronic and paper, as appropriate. 9. Process new employees and others for entry into the database and payroll. Review documents for completeness and accuracy. 10. Arrange and schedule a variety of meetings, appointments and conferences; prepare materials for meetings as assigned. Attend a variety of meetings as assigned and provide administrative staff support to committees, including taking and transcribing minutes of meetings. Serve on committees as assigned. 11. Meet schedules and timelines, organize multiple project s efficiently and effectively and carry out required project details throughout the year. 12. Monitor budget expenditures and transfers; maintain financial records and current account balances as assigned. 13. Seek and participate in professional development activities. 14. Other related duties and responsibilities as assigned. MINIMUM QUALIFICATIONS MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE • Any combination equivalent to: graduation from high school and three (3) years administrative or technical clerical experience including some public contact. KNOWLEDGE AND ABILITIES • Knowledge of: Operations, procedures and methods of office to which assigned; modern office practices, procedures and equipment; record-keeping techniques and alpha and numeric filing systems; correct English usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience and courtesy; receptionist and telephone techniques. • Ability to: Perform a wide variety of secretarial and clerical duties in support of the Office of Human Resources; assemble data for the preparation of reports; maintain complex and varied files and records; learn, interpret and apply rules, regulations, policies and procedures; operate a variety of office machines and equipment, including a computer and demonstrate ability to utilize work processing programs, spreadsheets, database management, and other applicable software, as well as calculator, copier and other equipment; establish and maintain cooperative and effective working relationships with others; communicate effectively both orally and in writing to exchange information in person and on the telephone; meet schedules and time-lines; prepare and type reports, correspondence and related materials; work confidentially with discretion with sensitive and private information applicable to personnel, collective bargaining and other union matters; work independently with minimal direction; exercise tact and diplomacy in dealing with sensitive or confidential matters, bend at the waist, kneel or crouch to file materials; sit or stand for extended periods of time. EMPLOYMENT STATUS EMPLOYMENT STATUS: • https://www.collegeofthedesert.edu/faculty-staff/human-resources/bargaining-unit-contracts.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/salary-schedules.php • Retirement System: https://www.calpers.ca.gov/ (upon meeting eligibility criteria) • Salary placement is contingent on education, experience, and department budget. • This posting is for 1 current vacancy and to establish a 6-month eligibility list for current and future Human Resources Technician openings. WORKING CONDITIONS • Environment: Office environment. Constant interruptions. SCHEDULE & LOCATION: • This position is scheduled 40 hours per week, 12 months per year. • The schedule is Monday - Friday from 8:00 a.m. - 5:00 p.m. • The primary location is Palm Desert Campus. • The schedule and location are subject to change based on District need. REQUIRED APPLICATION AND REQUIRED UPLOADED DOCUMENTS: To be considered a candidate for this position, the following materials must be electronically uploaded: • Online Application: All sections of the College of the Desert District online application must be completed including education and experience. • Resume: Must include length of employment (month/year start and end dates) for each employer. • Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess. REQUIRED IN YOUR APPLICATION: • List of References: References should include at least two supervisors and one colleague. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References. OPTIONAL UPLOADED DOCUMENTS: • College Transcripts: Academic transcripts of all college level coursework showing date degree awarded from an accredited institution. For consideration, degree(s) must be awarded at the time of application. Unofficial transcripts are acceptable at time of application. Successful candidate must provide official transcripts upon hire. Non-U.S. transcripts must include a certified U.S. evaluation (i.e., NACES agency: www.naces.org) at the time of application. Diplomas will not be accepted in lieu of the required transcripts. IMPORTANT INFORMATION FOR APPLICANTS: • Applicants must be authorized to work for any employer in the U.S. • College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. • Employment is contingent on residence in California. • Incomplete application packages will not be considered. • All submitted materials become the property of College of the Desert Community College District and will not be returned or copied and will be considered for this position only. • Salary placement will be contingent on all materials submitted for this position. • Applicant bears the sole responsibility for ensuring that the application package is complete when submitted. • All travel arrangements will be at applicant's expense. • Application materials must be received by the deadline. Application materials received after the closing deadline will not be accepted. • For online application, information, and instructions, visit the College of the Desert job opportunities website at https:// http://www.collegeofthedesert.edu/faculty-staff/human-resources/career-opportunities.php or call (760) 773-2529. • FAQs: For additional information, click here: https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/frequently-asked-questions.php. TIMELINES: • For consideration, please apply by Sunday, June 7, 2026. Late submissions will not be accepted. • First-level interviews are tentatively scheduled in-person on Monday, July 6, 2026 & Wednesday, July 8, 2026. • Finalist-level interviews are tentatively scheduled in-person on Monday, July 20, 2026. • Tentative schedule is subject to change based on District need. Notice to all Candidates for Employment: DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position. The SELECTED CANDIDATE is required to complete the following prior to employment: • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). • Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment). • Present original documents for proof of eligibility to work in the United States(Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) A Social Security Card will be required for payroll processing. • Participate in a new hire onboarding, completing all required tasks and forms. • May be required to complete a fitness for duty physical exam based on the job description, as applicable. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA. Employees must reside in California while employed with the Desert Community College District (DCCD). California Public Employees Retirement System and California State Teachers Retirement System: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS Disability Accommodations: If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to mailto:ffrausto@collegeofthedesert.edu. Attendance Requirement: All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job. Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at https://www.collegeofthedesert.edu/students/public-safety/. Non-Discrimination Notice: The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. California Fair Chance Act: The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Diversity, Equity, Inclusion and Equal Employment Opportunity: The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds. The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO. Additional Resources • https://www.ada.gov/ • California Department of Fair Employment and Housing (FEHA) • https://www.dfeh.ca.gov/peoplewithdisabilities/ • https://www.dfeh.ca.gov/accommodation/#:~:text=The%20California%20Fair%20Employment%20and,would%20cause%20an%20undue%20hardship • https://askjan.org/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/board-of-trustees/administrative-procedures/ap-7100-commitment-to-diversity.pdf https://get.adobe.com/reader/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/human-resources/cod_equal_employment_opportunity_plan-final_06202024.pdf https://get.adobe.com/reader/ • https://cod.peopleadmin.com/hr/job_applications/54840 THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER To apply, visit: https://apptrkr.com/7162176
College of the Desert
Human Resources Technology Specialist (1 Vacancy Eligibility List)
College of the Desert Palm Desert, CA, USA
Human Resources Technology Specialist (1 Vacancy Eligibility List) Salary: $75,995.64 - $106,944.36 Annually Location: Palm Desert, CA Job Type: FULL TIME Job Number: 2500220 Division: Office of Human Resources & Employee Relations Department: Human Resources & Employee Relations Opening Date: 05/14/2026 Closing Date: 6/7/2026 11:59 PM Pacific Bargaining Unit: CSEA-California School Employees Association Description About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 20,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including racially and ethnically diverse students, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression. When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students. Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below. • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/community.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/college-information.php Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: • Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; • Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; • Encourage positive race-consciousness and embrace human difference; • Reflect on institutional and teaching practices and aim to make them more culturally responsive; and • Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION BASIC FUNCTION Under the direction of the Vice President, Human Resources and Employee Relations, or assigned supervisor, plan, organize and perform a variety of complex technical duties related to the development, maintenance, and enhancement of the Human Resources Information Systems (HRIS) database, applicant tracking, onboarding, and performance evaluation systems; ad hoc reporting using complex functions of Excel and other software, create queries and prepare reports, identify and resolve database and other HR systems issues, develop test plans and strategies as a result of changes to the database systems, and perform clerical duties in support of the Office of Human Resources. REPRESENTATIVE DUTIES REPRESENTATIVE DUTIES 1. Provide a high level of collaboration and service in the performance of assigned duties to both external and internal stakeholders. E 2. Plan, organize and perform complex technical duties to maintain the integrity and accuracy of the HRIS and other HR databases. E 3. Enter new employee data; establish new positions; update and modify position, employee, and earning records; develop and modify systems tables as necessary. Serve as primary contact regarding HRIS related matters and collaborate effectively with other departments. E 4. Compile and prepare data necessary to produce technical reports in compliance with District, federal, state and local regulations, policies and procedures; create and conduct routine and specialized queries and generate reports; review data for accuracy. E 5. Work with other departments and HR staff to identify and recommend changes in business operations to resolve HRIS issues in compliance with MIS reporting requirements, District policies and procedures, federal, state and local regulations as well as to effectively utilize administrative software based on cost benefit and feasibility studies. E 6. Consult with users and vendors in diagnosing and solving all software and data related problems. E 7. Develop test strategies to validate changes in processes, tables, setup tables and rules. E 8. Develop sample-testing records/criteria on test database prior to implementation and run applications/processes against them to ensure accurate and adequate performance. E 9. Develop, document and maintain HR technology procedures manual; train HR staff in procedures to provide back-up assistance. E 10. Develop and maintain complex Excel spreadsheets for various reporting and data archiving projects. E 11. Maintain and train users on the District's performance evaluation system and processes. E 12. Maintain and assist users on the District's online training modules. E 13. Maintain a high level understanding of the District's Applicant Tracking System, provide end user assistance, and liaise with SAAS provider to resolve issues and system upgrades. E 14. Assist in maintaining the HR webpage and posted documents including job descriptions, salary schedules, and collective bargaining agreements on the HR webpage. E 15. Identify placement of new and existing instructors on the adjunct salary schedule in accordance with the collective bargaining agreement and District procedures. Notify instructors and payroll of salary placement; resolve payroll and placement issues. E 16. Maintain and update classified seniority list according to collective bargaining agreement and District procedures. E 17. Operate office machines including computers and related software applications, photocopiers, calculators, and other office equipment as assigned. E 18. Provide backup when needed to greet students, employees and the public; communicate information in person or by telephone where judgment, knowledge and interpretation of policies, procedures and regulations are necessary; receive, answer telephone calls and refer to appropriate staff members. E 19. Meet schedules and timelines, organize multiple projects efficiently and effectively and carry out required project details throughout the year. E 20. Seek and participate in professional development activities. 21. Other related duties and responsibilities as assigned. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE • Any combination equivalent to a Bachelor's degree and one year of experience or an Associate's and three years of experience in Human Resources Technology including data entry, mining, queries, and analysis; customer service and assisting end users on a variety of software and web based systems. KNOWLEDGE AND ABILITIES • Knowledge of: Basic Human Resources and payroll procedures and processes; applicable federal, state, and local regulations and procedures related to HRIS preparation of complex reports; telephone techniques and etiquette; database management techniques; operation of office machines, computer equipment and applicable software including word processing, spreadsheets, database management and email; correct English usage, grammar, spelling, punctuation and vocabulary; oral and written communication skills; interpersonal skills using tact, patience and courtesy. • Ability to: Enter and retrieve data with speed and accuracy; compile, analyze and summarize information and data; perform mathematical calculations quickly and accurately; use independent judgment, initiative and problem solving skills; read, understand and explain technical materials, policies and procedures; analyze and recommend improvements to systems, procedures and methods; meet schedules and time lines; answer telephones and greet the public courteously; analyze situations accurately and adopt an effective course of action; operate a variety of office machines including a computer and applicable software including word processing, spreadsheets, database management, and email; communicate effectively both orally and in writing; establish and maintain cooperative and effective working relationships with others; maintain confidentiality of business records; understand and follow oral and written instructions; work independently and confidentially with minimal direction; exercise tact and diplomacy in dealing with sensitive or confidential matters; sit for extended periods of time; bend at the waist, kneel or crouch. EMPLOYMENT STATUS EMPLOYMENT STATUS: • https://www.collegeofthedesert.edu/faculty-staff/human-resources/bargaining-unit-contracts.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/salary-schedules.php • Retirement System: https://www.calpers.ca.gov/ (upon meeting eligibility criteria) • Salary placement is contingent on education, experience, and department budget. • This posting is for 1 current vacancy and to establish a 6-month eligibility list for current and future Human Resources Technology Specialist openings. WORKING CONDITIONS: • Environment: Office environment. Constant interruptions. SCHEDULE & LOCATION: • This position is scheduled 40 hours per week, 12 months per year. • The schedule is Monday - Friday from 8:00 a.m. - 5:00 p.m. • The primary location is Palm Desert Campus. • The schedule and location are subject to change based on District need. REQUIRED APPLICATION AND REQUIRED UPLOADED DOCUMENTS: To be considered a candidate for this position, the following materials must be electronically uploaded: • Online Application: All sections of the College of the Desert District online application must be completed including education and experience. • Resume: Must include length of employment (month/year start and end dates) for each employer. • Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess. REQUIRED IN YOUR APPLICATION: • List of References: References should include at least two supervisors and one colleague. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References. OPTIONAL UPLOADED DOCUMENTS: • College Transcripts: If you would like your applicable education to be considered in the review of qualifications and/or salary placement, then you must provide unofficial academic transcripts of all college level coursework showing date degree awarded from an accredited institution. For consideration, degree(s) must be awarded at the time of application. Unofficial transcripts are acceptable at time of application. Successful candidate must provide official transcripts upon hire. Non-U.S. transcripts must include a certified U.S. evaluation (i.e., NACES agency: www.naces.org) at the time of application. Diplomas will not be accepted in lieu of the required transcripts. IMPORTANT INFORMATION FOR APPLICANTS: • Applicants must be authorized to work for any employer in the U.S. • College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. • Employment is contingent on residence in California. • Incomplete application packages will not be considered. • All submitted materials become the property of College of the Desert Community College District and will not be returned or copied and will be considered for this position only. • Salary placement will be contingent on all materials submitted for this position. • Applicant bears the sole responsibility for ensuring that the application package is complete when submitted. • All travel arrangements will be at applicant's expense. • Application materials must be received by the deadline. Application materials received after the closing deadline will not be accepted. • For online application, information, and instructions, visit the College of the Desert job opportunities website at https:// http://www.collegeofthedesert.edu/faculty-staff/human-resources/career-opportunities.php or call (760) 773-2529. • FAQs: For additional information, click here: https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/frequently-asked-questions.php. TIMELINES: • For consideration, please apply by Sunday, June 7, 2026. Late submissions will not be accepted. • First-level Interviews are tentatively scheduled in-person on Thursday, July 9, 2026. • Finalist Interviews are tentatively scheduled in-person on Thursday, July 16, 2026. • Tentative schedule is subject to change based on District need. Notice to all Candidates for Employment: DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position. The SELECTED CANDIDATE is required to complete the following prior to employment: • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). • Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment). • Present original documents for proof of eligibility to work in the United States(Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) A Social Security Card will be required for payroll processing. • Participate in a new hire onboarding, completing all required tasks and forms. • May be required to complete a fitness for duty physical exam based on the job description, as applicable. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA. Employees must reside in California while employed with the Desert Community College District (DCCD). California Public Employees Retirement System and California State Teachers Retirement System: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS Disability Accommodations: If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to mailto:ffrausto@collegeofthedesert.edu. Attendance Requirement: All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job. Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at https://www.collegeofthedesert.edu/students/public-safety/. Non-Discrimination Notice: The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. California Fair Chance Act: The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Diversity, Equity, Inclusion and Equal Employment Opportunity: The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds. The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO. Additional Resources • https://www.ada.gov/ • California Department of Fair Employment and Housing (FEHA) • https://www.dfeh.ca.gov/peoplewithdisabilities/ • https://www.dfeh.ca.gov/accommodation/#:~:text=The%20California%20Fair%20Employment%20and,would%20cause%20an%20undue%20hardship • https://askjan.org/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/board-of-trustees/administrative-procedures/ap-7100-commitment-to-diversity.pdf https://get.adobe.com/reader/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/human-resources/cod_equal_employment_opportunity_plan-final_06202024.pdf https://get.adobe.com/reader/ • https://cod.peopleadmin.com/hr/job_applications/54840 THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER To apply, visit: https://apptrkr.com/7161712
Full Time
Human Resources Technology Specialist (1 Vacancy Eligibility List) Salary: $75,995.64 - $106,944.36 Annually Location: Palm Desert, CA Job Type: FULL TIME Job Number: 2500220 Division: Office of Human Resources & Employee Relations Department: Human Resources & Employee Relations Opening Date: 05/14/2026 Closing Date: 6/7/2026 11:59 PM Pacific Bargaining Unit: CSEA-California School Employees Association Description About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 20,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including racially and ethnically diverse students, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression. When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students. Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below. • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/community.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/college-information.php Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: • Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; • Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; • Encourage positive race-consciousness and embrace human difference; • Reflect on institutional and teaching practices and aim to make them more culturally responsive; and • Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION BASIC FUNCTION Under the direction of the Vice President, Human Resources and Employee Relations, or assigned supervisor, plan, organize and perform a variety of complex technical duties related to the development, maintenance, and enhancement of the Human Resources Information Systems (HRIS) database, applicant tracking, onboarding, and performance evaluation systems; ad hoc reporting using complex functions of Excel and other software, create queries and prepare reports, identify and resolve database and other HR systems issues, develop test plans and strategies as a result of changes to the database systems, and perform clerical duties in support of the Office of Human Resources. REPRESENTATIVE DUTIES REPRESENTATIVE DUTIES 1. Provide a high level of collaboration and service in the performance of assigned duties to both external and internal stakeholders. E 2. Plan, organize and perform complex technical duties to maintain the integrity and accuracy of the HRIS and other HR databases. E 3. Enter new employee data; establish new positions; update and modify position, employee, and earning records; develop and modify systems tables as necessary. Serve as primary contact regarding HRIS related matters and collaborate effectively with other departments. E 4. Compile and prepare data necessary to produce technical reports in compliance with District, federal, state and local regulations, policies and procedures; create and conduct routine and specialized queries and generate reports; review data for accuracy. E 5. Work with other departments and HR staff to identify and recommend changes in business operations to resolve HRIS issues in compliance with MIS reporting requirements, District policies and procedures, federal, state and local regulations as well as to effectively utilize administrative software based on cost benefit and feasibility studies. E 6. Consult with users and vendors in diagnosing and solving all software and data related problems. E 7. Develop test strategies to validate changes in processes, tables, setup tables and rules. E 8. Develop sample-testing records/criteria on test database prior to implementation and run applications/processes against them to ensure accurate and adequate performance. E 9. Develop, document and maintain HR technology procedures manual; train HR staff in procedures to provide back-up assistance. E 10. Develop and maintain complex Excel spreadsheets for various reporting and data archiving projects. E 11. Maintain and train users on the District's performance evaluation system and processes. E 12. Maintain and assist users on the District's online training modules. E 13. Maintain a high level understanding of the District's Applicant Tracking System, provide end user assistance, and liaise with SAAS provider to resolve issues and system upgrades. E 14. Assist in maintaining the HR webpage and posted documents including job descriptions, salary schedules, and collective bargaining agreements on the HR webpage. E 15. Identify placement of new and existing instructors on the adjunct salary schedule in accordance with the collective bargaining agreement and District procedures. Notify instructors and payroll of salary placement; resolve payroll and placement issues. E 16. Maintain and update classified seniority list according to collective bargaining agreement and District procedures. E 17. Operate office machines including computers and related software applications, photocopiers, calculators, and other office equipment as assigned. E 18. Provide backup when needed to greet students, employees and the public; communicate information in person or by telephone where judgment, knowledge and interpretation of policies, procedures and regulations are necessary; receive, answer telephone calls and refer to appropriate staff members. E 19. Meet schedules and timelines, organize multiple projects efficiently and effectively and carry out required project details throughout the year. E 20. Seek and participate in professional development activities. 21. Other related duties and responsibilities as assigned. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE • Any combination equivalent to a Bachelor's degree and one year of experience or an Associate's and three years of experience in Human Resources Technology including data entry, mining, queries, and analysis; customer service and assisting end users on a variety of software and web based systems. KNOWLEDGE AND ABILITIES • Knowledge of: Basic Human Resources and payroll procedures and processes; applicable federal, state, and local regulations and procedures related to HRIS preparation of complex reports; telephone techniques and etiquette; database management techniques; operation of office machines, computer equipment and applicable software including word processing, spreadsheets, database management and email; correct English usage, grammar, spelling, punctuation and vocabulary; oral and written communication skills; interpersonal skills using tact, patience and courtesy. • Ability to: Enter and retrieve data with speed and accuracy; compile, analyze and summarize information and data; perform mathematical calculations quickly and accurately; use independent judgment, initiative and problem solving skills; read, understand and explain technical materials, policies and procedures; analyze and recommend improvements to systems, procedures and methods; meet schedules and time lines; answer telephones and greet the public courteously; analyze situations accurately and adopt an effective course of action; operate a variety of office machines including a computer and applicable software including word processing, spreadsheets, database management, and email; communicate effectively both orally and in writing; establish and maintain cooperative and effective working relationships with others; maintain confidentiality of business records; understand and follow oral and written instructions; work independently and confidentially with minimal direction; exercise tact and diplomacy in dealing with sensitive or confidential matters; sit for extended periods of time; bend at the waist, kneel or crouch. EMPLOYMENT STATUS EMPLOYMENT STATUS: • https://www.collegeofthedesert.edu/faculty-staff/human-resources/bargaining-unit-contracts.php • https://www.collegeofthedesert.edu/faculty-staff/human-resources/salary-schedules.php • Retirement System: https://www.calpers.ca.gov/ (upon meeting eligibility criteria) • Salary placement is contingent on education, experience, and department budget. • This posting is for 1 current vacancy and to establish a 6-month eligibility list for current and future Human Resources Technology Specialist openings. WORKING CONDITIONS: • Environment: Office environment. Constant interruptions. SCHEDULE & LOCATION: • This position is scheduled 40 hours per week, 12 months per year. • The schedule is Monday - Friday from 8:00 a.m. - 5:00 p.m. • The primary location is Palm Desert Campus. • The schedule and location are subject to change based on District need. REQUIRED APPLICATION AND REQUIRED UPLOADED DOCUMENTS: To be considered a candidate for this position, the following materials must be electronically uploaded: • Online Application: All sections of the College of the Desert District online application must be completed including education and experience. • Resume: Must include length of employment (month/year start and end dates) for each employer. • Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess. REQUIRED IN YOUR APPLICATION: • List of References: References should include at least two supervisors and one colleague. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References. OPTIONAL UPLOADED DOCUMENTS: • College Transcripts: If you would like your applicable education to be considered in the review of qualifications and/or salary placement, then you must provide unofficial academic transcripts of all college level coursework showing date degree awarded from an accredited institution. For consideration, degree(s) must be awarded at the time of application. Unofficial transcripts are acceptable at time of application. Successful candidate must provide official transcripts upon hire. Non-U.S. transcripts must include a certified U.S. evaluation (i.e., NACES agency: www.naces.org) at the time of application. Diplomas will not be accepted in lieu of the required transcripts. IMPORTANT INFORMATION FOR APPLICANTS: • Applicants must be authorized to work for any employer in the U.S. • College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. • Employment is contingent on residence in California. • Incomplete application packages will not be considered. • All submitted materials become the property of College of the Desert Community College District and will not be returned or copied and will be considered for this position only. • Salary placement will be contingent on all materials submitted for this position. • Applicant bears the sole responsibility for ensuring that the application package is complete when submitted. • All travel arrangements will be at applicant's expense. • Application materials must be received by the deadline. Application materials received after the closing deadline will not be accepted. • For online application, information, and instructions, visit the College of the Desert job opportunities website at https:// http://www.collegeofthedesert.edu/faculty-staff/human-resources/career-opportunities.php or call (760) 773-2529. • FAQs: For additional information, click here: https://www.collegeofthedesert.edu/faculty-staff/human-resources/career/frequently-asked-questions.php. TIMELINES: • For consideration, please apply by Sunday, June 7, 2026. Late submissions will not be accepted. • First-level Interviews are tentatively scheduled in-person on Thursday, July 9, 2026. • Finalist Interviews are tentatively scheduled in-person on Thursday, July 16, 2026. • Tentative schedule is subject to change based on District need. Notice to all Candidates for Employment: DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position. The SELECTED CANDIDATE is required to complete the following prior to employment: • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). • Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment). • Present original documents for proof of eligibility to work in the United States(Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) A Social Security Card will be required for payroll processing. • Participate in a new hire onboarding, completing all required tasks and forms. • May be required to complete a fitness for duty physical exam based on the job description, as applicable. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA. Employees must reside in California while employed with the Desert Community College District (DCCD). California Public Employees Retirement System and California State Teachers Retirement System: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS Disability Accommodations: If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to mailto:ffrausto@collegeofthedesert.edu. Attendance Requirement: All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job. Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at https://www.collegeofthedesert.edu/students/public-safety/. Non-Discrimination Notice: The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. California Fair Chance Act: The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Diversity, Equity, Inclusion and Equal Employment Opportunity: The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds. The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO. Additional Resources • https://www.ada.gov/ • California Department of Fair Employment and Housing (FEHA) • https://www.dfeh.ca.gov/peoplewithdisabilities/ • https://www.dfeh.ca.gov/accommodation/#:~:text=The%20California%20Fair%20Employment%20and,would%20cause%20an%20undue%20hardship • https://askjan.org/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/board-of-trustees/administrative-procedures/ap-7100-commitment-to-diversity.pdf https://get.adobe.com/reader/ • https://www.collegeofthedesert.edu/_web-items/documents/pdf-files/human-resources/cod_equal_employment_opportunity_plan-final_06202024.pdf https://get.adobe.com/reader/ • https://cod.peopleadmin.com/hr/job_applications/54840 THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER To apply, visit: https://apptrkr.com/7161712
University of Florida
Operations Specialist II
University of Florida Gainesville, FL, USA
Operations Specialist II Job No: 539352 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Communications/Public Relations/Marketing, Facilities Operations/Skilled Trades, Office/Administrative/Fiscal Support Department: 23120100 - CJC-WUFT-TV Job Description Classification Title: Operations Specialist II Classification Minimum Requirements: Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience. Job Description: Join Our Team and Help Shape the Future of Public Broadcasting! The College of Journalism and Communications at the University of Florida is seeking an innovative Operations Specialist II to help shape the technical and creative future of our award‑winning broadcast operations. As an Operations Specialist II, you'll play a cornerstone role in delivering high‑quality public‑broadcast content to communities across Florida. You'll join a team of dedicated professionals, responsible for coordinating all on‑air and local live‑streaming signal paths for WUFT‑TV and WRUF‑TV. Working closely with Joint Master Control, the Membership Director, and the Traffic Manager, this position ensures that automation, video play‑out servers, and live programming run smoothly, meet FCC & FAA power requirements, and deliver scheduled content on time. The role is classified as essential, requiring availability during critical periods such as breaking news and severe weather events. What You'll DO: • Review national PBS programming schedules, tag promotional announcements, produce station ID and pledge‑program announcements, and schedule airtimes with the traffic department. • Manage automation systems, oversee WRUF‑TV Flex Channel content, coordinate with membership, traffic, news, and weather departments to schedule programming and log files, and collaborate with CJC stations for local content distribution. • Develop and enforce procedures that align automation systems with daily logs, conduct daily/weekly checks on the video server and digital asset management system, and acquire program files from external sources. • Identify new content opportunities with faculty and staff, serve as the local programming contact for WUFT‑TV, and assist producers with promotion, closed captioning, and quality checks. • Monitor transmitter power levels and Millhopper tower lighting and coordinate with engineering to maintain compliance with FCC & FAA regulations. Why UF? At the University of Florida, you'll enjoy competitive pay, exceptional benefits, and the stability of working for a top‑ranked public institution. UF offers: • Comprehensive health and retirement benefits • Generous leave programs • Tuition assistance • Career growth and advancement opportunities Explore UF's Total Rewards package: https://benefits.hr.ufl.edu/. About Gainesville Gainesville (http://cityofgainesville.org/) is home to Florida's largest and oldest university, and so is one of the state's centers of education, medicine, cultural events, and athletics. The University of Florida and UF Health Shands Hospital are the leading employers in Gainesville and provide jobs for many residents of surrounding counties. Gainesville is also the largest city in Alachua County and is the county seat, with approximately 269,000 residents county-wide. https://www.youtube.com/watch?v=e_7nUKAFanM Expected Salary: $55,000 - $60,000 Required Qualifications: Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience. Preferred: • Deep understanding of FCC Rules governing broadcast operations. • Proven experience in a broadcast master‑control environment, including operation of TV automation systems, video play‑out servers, transcoders, and satellite receivers. • Strong computer skills and experience with video editing software. • Excellent coordination and communication skills across multiple departments. Special Instructions to Applicants: Apply Today Ready to bring your broadcast expertise to a mission‑driven team? Please provide the following information: • Resume • A cover letter detailing your broadcast experience, and any relevant certifications • Three professional references, including names and email addresses • Additional materials may be requested by the search panel as the process moves forward. Please direct all questions to search chair, Brian Krieger at mailto:bkrieger@ufl.edu Application must be submitted by 11:55 p.m. (ET) of the posting end date. Degrees earned from an educational institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES), which can be found at http//www.naces.org/. The application packet will be submitted as one PDF file through the UF Jobs website at https://jobs.ufl.edu/. All candidates for employment are subject to a pre-employment screening, which includes a review of criminal records, reference checks, and verification of education. The University of Florida is an Equal Opportunity Employer. Florida's Government-in-the-Sunshine Laws require that all documents relating to the search process, including letters of application, nomination and reference, be available for public inspection. Health Assessment Required: No Applications Close: 22 April 2026 To apply, visit https://apptrkr.com/7051751 Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.
Full Time
Operations Specialist II Job No: 539352 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Communications/Public Relations/Marketing, Facilities Operations/Skilled Trades, Office/Administrative/Fiscal Support Department: 23120100 - CJC-WUFT-TV Job Description Classification Title: Operations Specialist II Classification Minimum Requirements: Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience. Job Description: Join Our Team and Help Shape the Future of Public Broadcasting! The College of Journalism and Communications at the University of Florida is seeking an innovative Operations Specialist II to help shape the technical and creative future of our award‑winning broadcast operations. As an Operations Specialist II, you'll play a cornerstone role in delivering high‑quality public‑broadcast content to communities across Florida. You'll join a team of dedicated professionals, responsible for coordinating all on‑air and local live‑streaming signal paths for WUFT‑TV and WRUF‑TV. Working closely with Joint Master Control, the Membership Director, and the Traffic Manager, this position ensures that automation, video play‑out servers, and live programming run smoothly, meet FCC & FAA power requirements, and deliver scheduled content on time. The role is classified as essential, requiring availability during critical periods such as breaking news and severe weather events. What You'll DO: • Review national PBS programming schedules, tag promotional announcements, produce station ID and pledge‑program announcements, and schedule airtimes with the traffic department. • Manage automation systems, oversee WRUF‑TV Flex Channel content, coordinate with membership, traffic, news, and weather departments to schedule programming and log files, and collaborate with CJC stations for local content distribution. • Develop and enforce procedures that align automation systems with daily logs, conduct daily/weekly checks on the video server and digital asset management system, and acquire program files from external sources. • Identify new content opportunities with faculty and staff, serve as the local programming contact for WUFT‑TV, and assist producers with promotion, closed captioning, and quality checks. • Monitor transmitter power levels and Millhopper tower lighting and coordinate with engineering to maintain compliance with FCC & FAA regulations. Why UF? At the University of Florida, you'll enjoy competitive pay, exceptional benefits, and the stability of working for a top‑ranked public institution. UF offers: • Comprehensive health and retirement benefits • Generous leave programs • Tuition assistance • Career growth and advancement opportunities Explore UF's Total Rewards package: https://benefits.hr.ufl.edu/. About Gainesville Gainesville (http://cityofgainesville.org/) is home to Florida's largest and oldest university, and so is one of the state's centers of education, medicine, cultural events, and athletics. The University of Florida and UF Health Shands Hospital are the leading employers in Gainesville and provide jobs for many residents of surrounding counties. Gainesville is also the largest city in Alachua County and is the county seat, with approximately 269,000 residents county-wide. https://www.youtube.com/watch?v=e_7nUKAFanM Expected Salary: $55,000 - $60,000 Required Qualifications: Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience. Preferred: • Deep understanding of FCC Rules governing broadcast operations. • Proven experience in a broadcast master‑control environment, including operation of TV automation systems, video play‑out servers, transcoders, and satellite receivers. • Strong computer skills and experience with video editing software. • Excellent coordination and communication skills across multiple departments. Special Instructions to Applicants: Apply Today Ready to bring your broadcast expertise to a mission‑driven team? Please provide the following information: • Resume • A cover letter detailing your broadcast experience, and any relevant certifications • Three professional references, including names and email addresses • Additional materials may be requested by the search panel as the process moves forward. Please direct all questions to search chair, Brian Krieger at mailto:bkrieger@ufl.edu Application must be submitted by 11:55 p.m. (ET) of the posting end date. Degrees earned from an educational institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES), which can be found at http//www.naces.org/. The application packet will be submitted as one PDF file through the UF Jobs website at https://jobs.ufl.edu/. All candidates for employment are subject to a pre-employment screening, which includes a review of criminal records, reference checks, and verification of education. The University of Florida is an Equal Opportunity Employer. Florida's Government-in-the-Sunshine Laws require that all documents relating to the search process, including letters of application, nomination and reference, be available for public inspection. Health Assessment Required: No Applications Close: 22 April 2026 To apply, visit https://apptrkr.com/7051751 Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.
Housing Partnership Network
Senior Accounting Coordinator
Housing Partnership Network
ABOUT THE ROLE  This is a new position at HPN. The Senior Accounting Coordinator will report to the Director of Finance and will assist in the daily operations of the accounting department. As this is a small team, you will play a key role in helping to support a dynamic, multi-entity organization, including its various affiliates and business units.   MAJOR DUTIES & RESPONSIBILITIES Accounts Payable Assist with vendor setup and maintenance by collecting required documentation (W-9 forms, ACH files) and keeping vendor files current. Process bi-weekly A/P payments. Follow up on open Purchase Orders and manager approvals. Oversee the A/P mailbox and ensure timely responses. Reconcile A/P subledger. Review and process employee expense reports, ensuring compliance with company policies.   Banking & Reconciliation Perform daily and monthly bank reconciliations across multiple accounts and entities. Reconcile corporate credit card transactions. Prepare wire transfers and confirm banking instructions with external parties. Assist with new bank account setup.   Accounts Receivable Prepare and issue member dues invoices. Follow up on outstanding receivables. Reconcile A/R subledger.   General Accounting Prepare and post journal entries to the general ledger. Prepare and maintain detailed reconciliation schedules for key balance sheet accounts, including Prepaid Expenses, Accrued Liabilities, Deferred Revenue, and Fixed Asset Depreciation. Assist with accounting for grant income, lending receivables/payables, and other business activities as needed. Support audit preparation and 1099 processing. Train new employees on Purchase Order process, Expense Reports, and Timesheets. Take on additional tasks and responsibilities as needed.   QUALIFICATIONS 2–5 years of relevant experience. Knowledge and experience of finance and accounting principles. Proficiency in accounting software and Microsoft Excel (experience with Sage Intacct would be a plus). Experience in a multi-entity environment. Comfortable working in a growing, fast-paced environment. Ability to manage multiple tasks and meet deadlines. Able to work independently and collaboratively within a team. Self-motivated, proactive, and adaptable.   LOCATION HPN is a remote company. Employees may work from anywhere in the contiguous 48 states while staying fully engaged with their team and the broader company through virtual collaboration tools and regular online meetings.** Occasional travel is required for in-person meetings, conferences, or team-building events to foster strong relationships and ensure alignment with key initiatives. The ideal candidate should be prepared to work from their home, have a dedicated office, and be comfortable balancing virtual communication with the ability to travel as needed for business purposes. ** The successful candidate is expected to be available during Eastern time zone business hours.   COMPENSATION  Salary Range: $63,200-$71,100. Commensurate with education and experience with a bonus potential.    BENEFITS: 15 vacation days, 12 sick days, 12 paid holidays, paid personal day, medical, dental and vision insurance, health savings account, flexible spending account, dependent care flexible spending account, retirement, and savings plan/401(k) match, group life insurance, short- and long-term disability, parental leave, sabbatical leave, professional development and much more!   TO APPLY: Please submit a resume and a thoughtful cover letter detailing your interest in this opportunity and your relevant skills and expertise here.   ABOUT THE HOUSING PARTNERSHIP NETWORK Housing Partnership Network (HPN) is an award-winning membership network of 100 of the nation’s leading affordable housing and community development nonprofits. The Housing Partnership Network’s mission is to leverage the individual strengths and mobilize the collective power of our member organizations to bring innovative solutions to America’s affordable housing and community development sectors. We do this through practitioner-driven peer exchange to deliver creative housing policy, programs, and financing to our network members. Our vision is that all people live in vibrant, inclusive, healthy communities where access to safe, affordable, and sustainable homes creates opportunity, wealth building, and economic mobility. Since our founding in 1992, HPN has collectively served over 12.8 million people; developed, rehabilitated, or preserved about 470,000 affordable homes; and launched 14 successful social enterprises. Our work has been recognized with honors including the MacArthur Award for Creative & Effective Institutions and Wells Fargo NEXT Award for Opportunity Finance for its ongoing leadership and innovation in affordable housing and community development. HPN represents a new breed of entrepreneurial nonprofit that combines a mission focus with business acumen to achieve ambitious social outcomes. The hallmark of HPN’s member‐driven approach is:   Peer Exchange among the senior leaders of HPN member organizations who share knowledge and ideas to advance best practices in the field. Policy and Advocacy to strengthen the impact, scale, and sustainability of the sector. Innovation R&D is borne from ideas surfaced through peer exchange which HPN staff explore and test. Social Enterprises that HPN and members develop together are launched to address current affordable housing and community development challenges and advance innovative solutions.   Learn more at   www.housingpartnership.net .   OUR COMMITMENT TO EQUAL OPPORTUNITY HPN is committed to creating a diverse and equitable environment and is proud to be an equal opportunity employer. HPN recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other protected status. 
Full Time
ABOUT THE ROLE  This is a new position at HPN. The Senior Accounting Coordinator will report to the Director of Finance and will assist in the daily operations of the accounting department. As this is a small team, you will play a key role in helping to support a dynamic, multi-entity organization, including its various affiliates and business units.   MAJOR DUTIES & RESPONSIBILITIES Accounts Payable Assist with vendor setup and maintenance by collecting required documentation (W-9 forms, ACH files) and keeping vendor files current. Process bi-weekly A/P payments. Follow up on open Purchase Orders and manager approvals. Oversee the A/P mailbox and ensure timely responses. Reconcile A/P subledger. Review and process employee expense reports, ensuring compliance with company policies.   Banking & Reconciliation Perform daily and monthly bank reconciliations across multiple accounts and entities. Reconcile corporate credit card transactions. Prepare wire transfers and confirm banking instructions with external parties. Assist with new bank account setup.   Accounts Receivable Prepare and issue member dues invoices. Follow up on outstanding receivables. Reconcile A/R subledger.   General Accounting Prepare and post journal entries to the general ledger. Prepare and maintain detailed reconciliation schedules for key balance sheet accounts, including Prepaid Expenses, Accrued Liabilities, Deferred Revenue, and Fixed Asset Depreciation. Assist with accounting for grant income, lending receivables/payables, and other business activities as needed. Support audit preparation and 1099 processing. Train new employees on Purchase Order process, Expense Reports, and Timesheets. Take on additional tasks and responsibilities as needed.   QUALIFICATIONS 2–5 years of relevant experience. Knowledge and experience of finance and accounting principles. Proficiency in accounting software and Microsoft Excel (experience with Sage Intacct would be a plus). Experience in a multi-entity environment. Comfortable working in a growing, fast-paced environment. Ability to manage multiple tasks and meet deadlines. Able to work independently and collaboratively within a team. Self-motivated, proactive, and adaptable.   LOCATION HPN is a remote company. Employees may work from anywhere in the contiguous 48 states while staying fully engaged with their team and the broader company through virtual collaboration tools and regular online meetings.** Occasional travel is required for in-person meetings, conferences, or team-building events to foster strong relationships and ensure alignment with key initiatives. The ideal candidate should be prepared to work from their home, have a dedicated office, and be comfortable balancing virtual communication with the ability to travel as needed for business purposes. ** The successful candidate is expected to be available during Eastern time zone business hours.   COMPENSATION  Salary Range: $63,200-$71,100. Commensurate with education and experience with a bonus potential.    BENEFITS: 15 vacation days, 12 sick days, 12 paid holidays, paid personal day, medical, dental and vision insurance, health savings account, flexible spending account, dependent care flexible spending account, retirement, and savings plan/401(k) match, group life insurance, short- and long-term disability, parental leave, sabbatical leave, professional development and much more!   TO APPLY: Please submit a resume and a thoughtful cover letter detailing your interest in this opportunity and your relevant skills and expertise here.   ABOUT THE HOUSING PARTNERSHIP NETWORK Housing Partnership Network (HPN) is an award-winning membership network of 100 of the nation’s leading affordable housing and community development nonprofits. The Housing Partnership Network’s mission is to leverage the individual strengths and mobilize the collective power of our member organizations to bring innovative solutions to America’s affordable housing and community development sectors. We do this through practitioner-driven peer exchange to deliver creative housing policy, programs, and financing to our network members. Our vision is that all people live in vibrant, inclusive, healthy communities where access to safe, affordable, and sustainable homes creates opportunity, wealth building, and economic mobility. Since our founding in 1992, HPN has collectively served over 12.8 million people; developed, rehabilitated, or preserved about 470,000 affordable homes; and launched 14 successful social enterprises. Our work has been recognized with honors including the MacArthur Award for Creative & Effective Institutions and Wells Fargo NEXT Award for Opportunity Finance for its ongoing leadership and innovation in affordable housing and community development. HPN represents a new breed of entrepreneurial nonprofit that combines a mission focus with business acumen to achieve ambitious social outcomes. The hallmark of HPN’s member‐driven approach is:   Peer Exchange among the senior leaders of HPN member organizations who share knowledge and ideas to advance best practices in the field. Policy and Advocacy to strengthen the impact, scale, and sustainability of the sector. Innovation R&D is borne from ideas surfaced through peer exchange which HPN staff explore and test. Social Enterprises that HPN and members develop together are launched to address current affordable housing and community development challenges and advance innovative solutions.   Learn more at   www.housingpartnership.net .   OUR COMMITMENT TO EQUAL OPPORTUNITY HPN is committed to creating a diverse and equitable environment and is proud to be an equal opportunity employer. HPN recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other protected status. 
The John F. Kennedy Center for Performing Arts
Senior Director of Major Gifts, Washington National Opera
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Individual Giving Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
The John F. Kennedy Center for Performing Arts
Major Gifts Assistant Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $57,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description     The Major Gifts Assistant Manager is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant Manager provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas.  Key Responsibilities   Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas:   Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications   Experience in a front-facing, customer service-oriented role Bachelor’s degree is preferred 2-3 years development/fundraising, writing, and event logistics experience Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $57,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description     The Major Gifts Assistant Manager is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant Manager provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas.  Key Responsibilities   Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas:   Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications   Experience in a front-facing, customer service-oriented role Bachelor’s degree is preferred 2-3 years development/fundraising, writing, and event logistics experience Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
The John F. Kennedy Center for Performing Arts
Individual Giving WNO Assistant Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Major Gifts Assistant
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $42,000 - $46,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description     The Major Gifts Assistant is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas. This position works in tandem with an Assistant Manager of Major Gifts.   Key Responsibilities   Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas:   Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications   Experience in a front-facing, customer service-oriented role is required Bachelor’s degree is preferred Development/fundraising, writing, and event logistics (or related experience) is preferred Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $42,000 - $46,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description     The Major Gifts Assistant is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas. This position works in tandem with an Assistant Manager of Major Gifts.   Key Responsibilities   Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas:   Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications   Experience in a front-facing, customer service-oriented role is required Bachelor’s degree is preferred Development/fundraising, writing, and event logistics (or related experience) is preferred Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
The John F. Kennedy Center for Performing Arts
Assistant Stewardship Manager, WNO
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution.  Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications   Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution.  Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications   Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Stewardship Manager, WNO
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

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