The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets. This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels. The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry. Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix. Highly organized, goal oriented self-starter. Team player with strong ability to execute work in a highly goal and results oriented environment. Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 2% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets. This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels. The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry. Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix. Highly organized, goal oriented self-starter. Team player with strong ability to execute work in a highly goal and results oriented environment. Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 2% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget. Collaborates closely with the staff of the National Symphony Orchestra. The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget. Collaborates closely with the staff of the National Symphony Orchestra. The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Analyst will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data & Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. No day in this position will look like the last. It is a challenging, rewarding, and fast-paced environment and this role has the opportunity to grow in different directions, whether that be technically, with the array of systems we support; strategically, as a project manager; or analytically, in working with users and our Business Intelligence team to help the Kennedy Center make data driven decisions. As we implement a series of exciting and strategic initiatives to better utilize technology and data to provide superior customer experience, we are looking for a technically astute, service oriented new team member who enjoys making changes happen. The principal purpose of the Systems Analyst is to support the use of business applications across the Kennedy Center Finance, Payroll, Human Resources, Marketing, and Development teams. A willingness to learn new systems, analytic savvy to identify inefficiencies, creativity and initiative to recommend new processes, and commitment to integrate a systematic and data-driven approach to decision-making is a must. The ideal candidate will be self-motivated and curious, have excellent written and verbal communication skills, and possess the ability to juggle multiple projects at one time, including proactively supporting a service desk queue. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play an advisory role where appropriate. Key Responsibilities Work closely with Finance/Payroll/HR/CRM users to support monthly/biweekly/weekly needs, translate business needs into technical requirements and processes, and configure/customize the system accordingly. Coordinate regular user meetings and support organization and prioritization of projects on the system roadmap. Assist in development of new features and functionality within systems. Identify, lead and/or participate in projects to maintain best functionality and current versions of business systems. Examples include: work with HR and Payroll to setup, test, and implement employee leave plan; create testing plan and lead testing efforts for version update; support Lawson system patching; identify and propose approach to data hygiene; write SQL code for overnight job to identify bad data states. Pro-actively and professionally manage a Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Develop training materials to address user needs and deliver in-person trainings as necessary. Provide support for other systems and solution, including ArtsVision, SurveyMonkey/SM Apply, CRM), and Jira/Confluence. On-call responsibilities on a rotating basis (monthly, approximately). Create and maintain detailed technical documentation for IT. Staff. Follow IT processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications This job is highly technical in nature and requires a strong understanding of databases and experience using and/or supporting applications that are both older client-server technology as well as newer SaaS solutions. Experience with ERP (Enterprise Resource Planning), finance, and CRM (Customer Relationship Management) systems is strongly desired. Experience with supporting or designing interfaces between systems (SQL jobs, SSIS packages, stored procedures, Windows Powershell tasks) would be helpful. Strong SQL skills are required and experience with or an interest in data analytics and reporting using Microsoft SQL Server Reporting Services and/or other data visualization tools (QuickSight, Tableau) would be helpful. The ideal candidate would likely have 3-5 years of professional experience in a Systems Analyst / Business Analyst / Support Analyst role. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Analyst will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data & Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. No day in this position will look like the last. It is a challenging, rewarding, and fast-paced environment and this role has the opportunity to grow in different directions, whether that be technically, with the array of systems we support; strategically, as a project manager; or analytically, in working with users and our Business Intelligence team to help the Kennedy Center make data driven decisions. As we implement a series of exciting and strategic initiatives to better utilize technology and data to provide superior customer experience, we are looking for a technically astute, service oriented new team member who enjoys making changes happen. The principal purpose of the Systems Analyst is to support the use of business applications across the Kennedy Center Finance, Payroll, Human Resources, Marketing, and Development teams. A willingness to learn new systems, analytic savvy to identify inefficiencies, creativity and initiative to recommend new processes, and commitment to integrate a systematic and data-driven approach to decision-making is a must. The ideal candidate will be self-motivated and curious, have excellent written and verbal communication skills, and possess the ability to juggle multiple projects at one time, including proactively supporting a service desk queue. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play an advisory role where appropriate. Key Responsibilities Work closely with Finance/Payroll/HR/CRM users to support monthly/biweekly/weekly needs, translate business needs into technical requirements and processes, and configure/customize the system accordingly. Coordinate regular user meetings and support organization and prioritization of projects on the system roadmap. Assist in development of new features and functionality within systems. Identify, lead and/or participate in projects to maintain best functionality and current versions of business systems. Examples include: work with HR and Payroll to setup, test, and implement employee leave plan; create testing plan and lead testing efforts for version update; support Lawson system patching; identify and propose approach to data hygiene; write SQL code for overnight job to identify bad data states. Pro-actively and professionally manage a Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Develop training materials to address user needs and deliver in-person trainings as necessary. Provide support for other systems and solution, including ArtsVision, SurveyMonkey/SM Apply, CRM), and Jira/Confluence. On-call responsibilities on a rotating basis (monthly, approximately). Create and maintain detailed technical documentation for IT. Staff. Follow IT processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications This job is highly technical in nature and requires a strong understanding of databases and experience using and/or supporting applications that are both older client-server technology as well as newer SaaS solutions. Experience with ERP (Enterprise Resource Planning), finance, and CRM (Customer Relationship Management) systems is strongly desired. Experience with supporting or designing interfaces between systems (SQL jobs, SSIS packages, stored procedures, Windows Powershell tasks) would be helpful. Strong SQL skills are required and experience with or an interest in data analytics and reporting using Microsoft SQL Server Reporting Services and/or other data visualization tools (QuickSight, Tableau) would be helpful. The ideal candidate would likely have 3-5 years of professional experience in a Systems Analyst / Business Analyst / Support Analyst role. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Now Hiring: Tourism Marketing Coordinator !!! Are you a creative powerhouse with serious design skills and a knack for storytelling? Join the award-winning team at Visit Gainesville, Alachua County and help promote one of Florida’s most dynamic destinations! We’re looking for a strategic brand manager + integrated marketing pro who: *Designs eye-catching visuals across all media *Writes and edits like a boss across platforms *Knows Adobe Suite inside and out *Tracks performance, optimizes campaigns, and stays ahead of trends *Thrives in a fast-paced, creative environment You'll collaborate on advertising, PR, social media, and content strategy—and help manage visuals, assets, and vendor partnerships that bring our destination to life. Sound like your dream role? Apply now and help us show the world What’s Good ® in Alachua County! Minimum Qualifications: Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Now Hiring: Tourism Marketing Coordinator !!! Are you a creative powerhouse with serious design skills and a knack for storytelling? Join the award-winning team at Visit Gainesville, Alachua County and help promote one of Florida’s most dynamic destinations! We’re looking for a strategic brand manager + integrated marketing pro who: *Designs eye-catching visuals across all media *Writes and edits like a boss across platforms *Knows Adobe Suite inside and out *Tracks performance, optimizes campaigns, and stays ahead of trends *Thrives in a fast-paced, creative environment You'll collaborate on advertising, PR, social media, and content strategy—and help manage visuals, assets, and vendor partnerships that bring our destination to life. Sound like your dream role? Apply now and help us show the world What’s Good ® in Alachua County! Minimum Qualifications: Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Manager, CRM & Marketing Analytics supports the Manager, CRM Strategy & Marketing Analytics, in analyzing performance data, executing data-driven marketing strategies and optimizing audience engagement through effective use of CRM systems. This position is responsible for building and maintaining CRM lists for the marketing strategy team, enabling targeted campaigns and precise audience segmentation. Reporting to the Manager, this role plays a critical part in ensuring the accuracy, efficiency, and effectiveness of CRM operations and marketing analytics, while contributing to the overall revenue and success of the Kennedy Center’s marketing efforts. Key Responsibilities CRM List Building & Data Management Build and maintain CRM lists in Tessitura for targeted marketing campaigns, ensuring accurate audience segmentation for email, direct mail, and other initiatives. Collaborate with the marketing strategy team to gather requirements for audience segmentation and ensure timely delivery of lists for campaigns. Conduct regular audits of CRM data to maintain accuracy and data integrity, working closely with the IT and Business Intelligence teams as needed. Analytics Support Assist the Manager in analyzing campaign performance data and generating actionable insights to inform marketing strategies. Provide regular reports on key metrics such as audience engagement, sales performance, and campaign effectiveness. Contribute to audience research initiatives by compiling and organizing data for analysis and reporting. Cross-Functional Collaboration Work closely with the marketing strategy team to ensure CRM and analytics needs are met for all programs and campaigns. Partner with the IT and Business Intelligence teams to implement system updates and enhancements that improve CRM functionality. Support institutional goals by collaborating on cross-departmental projects requiring data-driven insights. Other Duties as Assigned. Key Qualifications Bachelors degree preferred; must have at least three years professional experience in analytics, marketing or performing arts management. Experience in supporting CRM campaigns and marketing analytics Must be comfortable working in a fast-paced team environment. In addition, the candidate must possess strong interpersonal skills and have the ability to produce effective oral and written communications. The person must maintain a high level of productivity and have increased attention to detail. They must also possess advance capabilities with standard personal computing programs. A working knowledge of CRM systems, Tessitura preferred. Additional Information Travel up to 2% may be required.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Manager, CRM & Marketing Analytics supports the Manager, CRM Strategy & Marketing Analytics, in analyzing performance data, executing data-driven marketing strategies and optimizing audience engagement through effective use of CRM systems. This position is responsible for building and maintaining CRM lists for the marketing strategy team, enabling targeted campaigns and precise audience segmentation. Reporting to the Manager, this role plays a critical part in ensuring the accuracy, efficiency, and effectiveness of CRM operations and marketing analytics, while contributing to the overall revenue and success of the Kennedy Center’s marketing efforts. Key Responsibilities CRM List Building & Data Management Build and maintain CRM lists in Tessitura for targeted marketing campaigns, ensuring accurate audience segmentation for email, direct mail, and other initiatives. Collaborate with the marketing strategy team to gather requirements for audience segmentation and ensure timely delivery of lists for campaigns. Conduct regular audits of CRM data to maintain accuracy and data integrity, working closely with the IT and Business Intelligence teams as needed. Analytics Support Assist the Manager in analyzing campaign performance data and generating actionable insights to inform marketing strategies. Provide regular reports on key metrics such as audience engagement, sales performance, and campaign effectiveness. Contribute to audience research initiatives by compiling and organizing data for analysis and reporting. Cross-Functional Collaboration Work closely with the marketing strategy team to ensure CRM and analytics needs are met for all programs and campaigns. Partner with the IT and Business Intelligence teams to implement system updates and enhancements that improve CRM functionality. Support institutional goals by collaborating on cross-departmental projects requiring data-driven insights. Other Duties as Assigned. Key Qualifications Bachelors degree preferred; must have at least three years professional experience in analytics, marketing or performing arts management. Experience in supporting CRM campaigns and marketing analytics Must be comfortable working in a fast-paced team environment. In addition, the candidate must possess strong interpersonal skills and have the ability to produce effective oral and written communications. The person must maintain a high level of productivity and have increased attention to detail. They must also possess advance capabilities with standard personal computing programs. A working knowledge of CRM systems, Tessitura preferred. Additional Information Travel up to 2% may be required.
Caring Across Generations
Senior Director of Development
Position: Full-Time
FLSA Status: Exempt
Reports To: Chief of Advocacy & Campaigns
Direct Reports: Associate Director of Development, Manager of Development, Development Systems Assistant
Starting Salary: $125,000
Start Date: Mid March, 2025
Work Location: Remote within the United States, travel up to 20% for org events and retreats
Non-bargain unit role.
Overview
About Caring Across Generations:
Caring Across Generations is a national organization working to make care more affordable and accessible at every stage of life, while making sure caregivers are treated with respect and dignity. Founded in 2011 by Sarita Gupta and Ai-jen Poo, our campaign is focused on creating change in three ways: organizing a powerful movement of the Caring Majority — the majority of Americans who are directly affected by the need for care; fighting for groundbreaking policy at the state and federal level; and changing hearts and minds through storytelling, pop culture interventions and cultural organizing.
About the Position:
The Senior Director of Development will serve as the primary strategic leader within Caring Across Generations' Development department. This role involves collaboration with the Chief of Advocacy & Campaigns and Management Team to execute the organization's resource-building strategy across various revenue streams, encompassing foundation giving, corporate engagement, earned revenue, individual giving, and other philanthropic sector engagements. The Senior Director of Development will design and spearhead all donor-related initiatives, working with leadership to identify, explore, pitch, and maintain deep connections with invested funders, overseeing the creation of all grant and briefing materials. This role will be essential in driving the growth and sustainability of Caring Across Generations through effective donor stewardship and resource mobilization.
Responsibilities:
The primary responsibility will be to enhance and optimize the resource-building strategy across diverse revenue streams, encompassing foundation grants, corporate partnerships, earned revenue channels, individual donations, and broader engagement within the philanthropic sector. This role will work closely across Caring Across’ teams to support the advancement of cultivation, stewardship, and engagement efforts for both micro-individual gifts and major donors. In addition to moving forward donor engagement, the conceptualization and execution of strategic initiatives aimed at cultivating and nurturing meaningful relationships with dedicated funders is another critical responsibility.
Donor Engagement and Relationship Building:
Lead and drive all donor-related initiatives, conceptualizing and implementing strategies to establish and maintain strong connections with invested funders.
Collaborate with organizational leadership to craft accurate and resonant narratives that align with donor interests and priorities.
Employ digital platforms and techniques to enhance donor engagement, tailoring approaches to various donor segments and fostering a people-centered donor culture.
Collaborate with Digital, Communications, and Campaigns Departments on regular engagement campaigns.
Resource-Building Strategy Enhancement:
Spearhead the refinement and execution of the organization's resource-building strategy, ensuring alignment with overarching goals.
Leverage advanced digital expertise to cultivate micro-individual gifts and major donors.
Utilize data-driven insights and best practices to analyze and address resource-related challenges, ensuring alignment with the organization's strategic objectives and evolving initiatives.
Financial Systems and Planning Integration:
Collaborate closely with the Finance team to integrate financial systems into the development strategy, ensuring a synchronized approach to fundraising and budgeting.
Actively contributing to the allocation of resources and aligning fundraising efforts with the organization's financial plan, and supporting annual planning and progress.
Play a key role in the creation and balancing of budgets by providing critical insights into the fundraising impact, ensuring fiscal responsibility, and contributing to the organization's financial sustainability.
Evaluate the financial impact of fundraising initiatives, utilizing financial acumen to measure success, identify areas for improvement, and inform strategic decision-making.
Grant Proposal and Donor Briefing Material Development:
Oversee the creation and refinement of comprehensive grant proposals and briefing materials, ensuring persuasive and compelling communication of the organization's mission, impact, and goals.
Collaborate with leadership to provide accurate and compelling reporting narratives.
Serve as a subject matter expert in crafting grant proposals and materials, while ensuring collateral aligns with organizational values, is relevant to the philanthropic conversation, and adheres to industry standards.
Operational and Team Management:
Provide leadership, guidance, and mentorship to the development team, fostering a collaborative and results-driven work environment that encourages innovation and excellence.
Delegate responsibilities, set priorities, and empower team members to excel in their roles. Support professional growth through regular feedback, skill development, and opportunities for advancement.
Manage and allocate resources, including budget and staffing, to ensure the successful execution of fundraising initiatives. Monitor expenses, analyze financial data, and make strategic decisions to optimize the allocation of funds for maximum impact.
Collaborate with cross-functional teams, including communications, marketing, and programmatic teams, to ensure cohesive and integrated fundraising efforts. Foster a culture of collaboration, sharing information and insights to enhance donor engagement and achieve organizational goals.
Foster a values-based and results-driven approach to resource mobilization, encouraging cross-functional collaboration and alignment with organizational culture
Qualifications & Skills
Leadership experience in non profit development, fundraising, or organizational management for a minimum of 12+ years, showcasing a track record of successfully leading, executing, and prioritizing initiatives spanning diverse revenue streams and donor segments including online audiences.
5+ of supervisory experience, providing effective feedback and developing personal growth opportunities for staff.
Strong analytical and data-driven mindset, utilizing metrics to evaluate the effectiveness of fundraising initiatives, inform strategic decision-making, and supporter list hygiene.
5-8 years of utilizing technology tools and platforms that support fundraising and development efforts, such as advocacy-based CRM systems, online donation platforms, and data analytics tools – including reconciling donations across platforms, creating tagging taxonomies, running reports, performing list hygiene , and setting up payment processors.
5-8 years of experience in utilizing financial systems for fundraising strategies, platforms, and technologies for donor cultivation, stewardship, and engagement. This includes expertise in managing payment processors, contributing to budget creation, and ensuring financial alignment with fundraising initiatives.
Exceptional written and verbal communication skills, with the ability to craft compelling and engaging grant proposals, briefing materials, email and action page copy, and donor communications.
Proven proficiency in devising and executing resource-building strategies, leveraging a combination of foundation grants, corporate partnerships, earned revenue, individual giving, and philanthropic sector engagement.
Experience collaborating with cross-functional teams, senior leadership, and external stakeholders to achieve fundraising goals and advance organizational missions.
Demonstrated commitment to racial equity, gender justice, and to empowering low- and moderate-income communities, communities of color, and immigrant communities.
Acts with high integrity, professionalism, low ego, and camaraderie.
Commitment to the organization’s mission, values, and aspirations, and be able to render these values into action.
What we offer you in return and why you would love being a part of our team!
We are 100% virtual (with occasional travel for events & retreats).
Care is in our name; it is deeply embedded in our culture and our team consists of mostly current or former caregivers. We are fully supportive of your wellbeing, and offer a flexible work schedule to account for your care needs.
We offer a virtual office budget which includes home office set up and a cell phone and Internet stipend .
Generous paid time off, including 15 paid holidays, 12 days of PTO and 12 days of sick leave, Paid Family Leave, in addition to a full-org vacation of one week in the summer and two weeks at the end of year .
3% 401k Match.
100% paid Medical, Dental, Vision, Life and Short-Term Disability Insurance. Long-Term Disability Insurance is paid by the employee at a very minimal cost.
Work with a world-class team that looks and is like you (older adults, Black people and people of color, LGBTQIA+, disabled people and more are all fully represented here).
We offer learning and growth opportunities, including an annual allowance for professional development .
You have an opportunity to live a values-aligned work-life.
Employee discounts for select stores, travel packages and restaurants.
A fun team environment, even while we are busy changing the world.
How to Apply:
Candidates will be considered on a rolling basis until it is filled, but preference will be given to those who apply by February 5th, 2025.
Please apply at the following link: https://caringacross.bamboohr.com/careers/45
A pplications should include:
A resume
In lieu of a cover letter, responses to the following questions:
What motivates you about this role at Caring Across? (suggested word limit: 200)
Please describe your process of identifying and cultivating funders. (200 words max)
Describe your management style and how you navigate the needs of the team with the organization’s fundraising goals. (200 words max)
Caring Across Generations is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do. As such, we strongly prioritize and embrace Black, Indigenous and people of color; a multigenerational workforce; LGBTQ+; those across religious and spiritual affiliations; and people with disabilities to join our representative and highly talented team.
Full Time
Caring Across Generations
Senior Director of Development
Position: Full-Time
FLSA Status: Exempt
Reports To: Chief of Advocacy & Campaigns
Direct Reports: Associate Director of Development, Manager of Development, Development Systems Assistant
Starting Salary: $125,000
Start Date: Mid March, 2025
Work Location: Remote within the United States, travel up to 20% for org events and retreats
Non-bargain unit role.
Overview
About Caring Across Generations:
Caring Across Generations is a national organization working to make care more affordable and accessible at every stage of life, while making sure caregivers are treated with respect and dignity. Founded in 2011 by Sarita Gupta and Ai-jen Poo, our campaign is focused on creating change in three ways: organizing a powerful movement of the Caring Majority — the majority of Americans who are directly affected by the need for care; fighting for groundbreaking policy at the state and federal level; and changing hearts and minds through storytelling, pop culture interventions and cultural organizing.
About the Position:
The Senior Director of Development will serve as the primary strategic leader within Caring Across Generations' Development department. This role involves collaboration with the Chief of Advocacy & Campaigns and Management Team to execute the organization's resource-building strategy across various revenue streams, encompassing foundation giving, corporate engagement, earned revenue, individual giving, and other philanthropic sector engagements. The Senior Director of Development will design and spearhead all donor-related initiatives, working with leadership to identify, explore, pitch, and maintain deep connections with invested funders, overseeing the creation of all grant and briefing materials. This role will be essential in driving the growth and sustainability of Caring Across Generations through effective donor stewardship and resource mobilization.
Responsibilities:
The primary responsibility will be to enhance and optimize the resource-building strategy across diverse revenue streams, encompassing foundation grants, corporate partnerships, earned revenue channels, individual donations, and broader engagement within the philanthropic sector. This role will work closely across Caring Across’ teams to support the advancement of cultivation, stewardship, and engagement efforts for both micro-individual gifts and major donors. In addition to moving forward donor engagement, the conceptualization and execution of strategic initiatives aimed at cultivating and nurturing meaningful relationships with dedicated funders is another critical responsibility.
Donor Engagement and Relationship Building:
Lead and drive all donor-related initiatives, conceptualizing and implementing strategies to establish and maintain strong connections with invested funders.
Collaborate with organizational leadership to craft accurate and resonant narratives that align with donor interests and priorities.
Employ digital platforms and techniques to enhance donor engagement, tailoring approaches to various donor segments and fostering a people-centered donor culture.
Collaborate with Digital, Communications, and Campaigns Departments on regular engagement campaigns.
Resource-Building Strategy Enhancement:
Spearhead the refinement and execution of the organization's resource-building strategy, ensuring alignment with overarching goals.
Leverage advanced digital expertise to cultivate micro-individual gifts and major donors.
Utilize data-driven insights and best practices to analyze and address resource-related challenges, ensuring alignment with the organization's strategic objectives and evolving initiatives.
Financial Systems and Planning Integration:
Collaborate closely with the Finance team to integrate financial systems into the development strategy, ensuring a synchronized approach to fundraising and budgeting.
Actively contributing to the allocation of resources and aligning fundraising efforts with the organization's financial plan, and supporting annual planning and progress.
Play a key role in the creation and balancing of budgets by providing critical insights into the fundraising impact, ensuring fiscal responsibility, and contributing to the organization's financial sustainability.
Evaluate the financial impact of fundraising initiatives, utilizing financial acumen to measure success, identify areas for improvement, and inform strategic decision-making.
Grant Proposal and Donor Briefing Material Development:
Oversee the creation and refinement of comprehensive grant proposals and briefing materials, ensuring persuasive and compelling communication of the organization's mission, impact, and goals.
Collaborate with leadership to provide accurate and compelling reporting narratives.
Serve as a subject matter expert in crafting grant proposals and materials, while ensuring collateral aligns with organizational values, is relevant to the philanthropic conversation, and adheres to industry standards.
Operational and Team Management:
Provide leadership, guidance, and mentorship to the development team, fostering a collaborative and results-driven work environment that encourages innovation and excellence.
Delegate responsibilities, set priorities, and empower team members to excel in their roles. Support professional growth through regular feedback, skill development, and opportunities for advancement.
Manage and allocate resources, including budget and staffing, to ensure the successful execution of fundraising initiatives. Monitor expenses, analyze financial data, and make strategic decisions to optimize the allocation of funds for maximum impact.
Collaborate with cross-functional teams, including communications, marketing, and programmatic teams, to ensure cohesive and integrated fundraising efforts. Foster a culture of collaboration, sharing information and insights to enhance donor engagement and achieve organizational goals.
Foster a values-based and results-driven approach to resource mobilization, encouraging cross-functional collaboration and alignment with organizational culture
Qualifications & Skills
Leadership experience in non profit development, fundraising, or organizational management for a minimum of 12+ years, showcasing a track record of successfully leading, executing, and prioritizing initiatives spanning diverse revenue streams and donor segments including online audiences.
5+ of supervisory experience, providing effective feedback and developing personal growth opportunities for staff.
Strong analytical and data-driven mindset, utilizing metrics to evaluate the effectiveness of fundraising initiatives, inform strategic decision-making, and supporter list hygiene.
5-8 years of utilizing technology tools and platforms that support fundraising and development efforts, such as advocacy-based CRM systems, online donation platforms, and data analytics tools – including reconciling donations across platforms, creating tagging taxonomies, running reports, performing list hygiene , and setting up payment processors.
5-8 years of experience in utilizing financial systems for fundraising strategies, platforms, and technologies for donor cultivation, stewardship, and engagement. This includes expertise in managing payment processors, contributing to budget creation, and ensuring financial alignment with fundraising initiatives.
Exceptional written and verbal communication skills, with the ability to craft compelling and engaging grant proposals, briefing materials, email and action page copy, and donor communications.
Proven proficiency in devising and executing resource-building strategies, leveraging a combination of foundation grants, corporate partnerships, earned revenue, individual giving, and philanthropic sector engagement.
Experience collaborating with cross-functional teams, senior leadership, and external stakeholders to achieve fundraising goals and advance organizational missions.
Demonstrated commitment to racial equity, gender justice, and to empowering low- and moderate-income communities, communities of color, and immigrant communities.
Acts with high integrity, professionalism, low ego, and camaraderie.
Commitment to the organization’s mission, values, and aspirations, and be able to render these values into action.
What we offer you in return and why you would love being a part of our team!
We are 100% virtual (with occasional travel for events & retreats).
Care is in our name; it is deeply embedded in our culture and our team consists of mostly current or former caregivers. We are fully supportive of your wellbeing, and offer a flexible work schedule to account for your care needs.
We offer a virtual office budget which includes home office set up and a cell phone and Internet stipend .
Generous paid time off, including 15 paid holidays, 12 days of PTO and 12 days of sick leave, Paid Family Leave, in addition to a full-org vacation of one week in the summer and two weeks at the end of year .
3% 401k Match.
100% paid Medical, Dental, Vision, Life and Short-Term Disability Insurance. Long-Term Disability Insurance is paid by the employee at a very minimal cost.
Work with a world-class team that looks and is like you (older adults, Black people and people of color, LGBTQIA+, disabled people and more are all fully represented here).
We offer learning and growth opportunities, including an annual allowance for professional development .
You have an opportunity to live a values-aligned work-life.
Employee discounts for select stores, travel packages and restaurants.
A fun team environment, even while we are busy changing the world.
How to Apply:
Candidates will be considered on a rolling basis until it is filled, but preference will be given to those who apply by February 5th, 2025.
Please apply at the following link: https://caringacross.bamboohr.com/careers/45
A pplications should include:
A resume
In lieu of a cover letter, responses to the following questions:
What motivates you about this role at Caring Across? (suggested word limit: 200)
Please describe your process of identifying and cultivating funders. (200 words max)
Describe your management style and how you navigate the needs of the team with the organization’s fundraising goals. (200 words max)
Caring Across Generations is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do. As such, we strongly prioritize and embrace Black, Indigenous and people of color; a multigenerational workforce; LGBTQ+; those across religious and spiritual affiliations; and people with disabilities to join our representative and highly talented team.
Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
The Marketing Campaign Specialist executes paid and owned multiplatform marketing campaigns and plays a key role in the marketing department‘s project management efforts. This role sets schedules, tracks deliverables, conducts analysis and drives continuous improvement while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.
Hourly rate : $32.69-$36.49
Location : Seattle, hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week.
Benefits include :
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employer paid ORCA card
Employee Assistance Program (EAP)
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Work with manager and external vendors to conceive, execute and optimize all Google Ads promotion including Display, Search and Grant campaigns
Use self-service ad consoles to set up, monitor and report on paid campaigns across a variety of platforms (Roku, Amazon Fire TV, Google, mobile app stores, Meta)
Manage marketing department’s house ad inventory on our digital properties including inventory allocation, strategic alignment and prioritization
Create and optimize campaign-specific landing pages
Manage first-party data uploads, custom audiences and targeting profiles within Google Ads and Meta Business Manager
Develop and track marketing and communications budgets for each project in collaboration with the Marketing Manager
Partner with the Data and Analytics team as a data champion for the marketing department. Use data, reporting and insights to conduct campaign optimizations, inform best practices and strategies
Stay abreast of current and emerging digital marketing methods such as full funnel attribution, tracking and optimization including retargeting pixels and third-party measurement technologies (eg AppsFlyer)
Manage creative requests and resulting campaign assets for assigned campaigns
Work with teams across the organization to manage web and app alerts and promo placements
Support Marketing Manager across digital marketing channels and help with new initiatives as needed
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Strong critical thinking skills with the ability to analyze information and make sound decisions
Exceptional verbal and written communications skills including copywriting and copy editing
Diligence in scheduling, targeting and optimizing campaigns
Strong creative judgment and high attention to detail
Strong grasp of programmatic advertising platforms and best practices
Self-driven, able to balance the marketing team's priorities across our owned and paid media platforms from concept to execution
Ability to manage through change in dynamic media industry environment
EDUCATION AND EXPERIENCE
Bachelor’s Degree (preferably in Business, Marketing or Communications) or equivalent experience required
Minimum of three years of experience developing and executing multiplatform marketing plans
Minimum of three years of experience managing cross-functional projects
Strong knowledge of ad platforms such as Google Ads and Meta, including one or more platform certifications
Knowledge of CRM, CMS and social media best practices
Strong understanding of metrics, analytics and reporting
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for extended periods of time
Ability to type on a keyboard for extended periods of time
Ability to sit or stand for extended periods
Cascade PBS is committed to building a team that represents a diversity of thought, experience and personal background. Our organization serves a diverse community, in terms of ethnicity, class, culture, language, sexual orientation and disabilities and we are committed to increasing diversity and inclusion amongst our staff population. We encourage everyone interested in this role to apply even if you don’t meet all of the requirements.
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org.
Full Time
Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
The Marketing Campaign Specialist executes paid and owned multiplatform marketing campaigns and plays a key role in the marketing department‘s project management efforts. This role sets schedules, tracks deliverables, conducts analysis and drives continuous improvement while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.
Hourly rate : $32.69-$36.49
Location : Seattle, hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week.
Benefits include :
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employer paid ORCA card
Employee Assistance Program (EAP)
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Work with manager and external vendors to conceive, execute and optimize all Google Ads promotion including Display, Search and Grant campaigns
Use self-service ad consoles to set up, monitor and report on paid campaigns across a variety of platforms (Roku, Amazon Fire TV, Google, mobile app stores, Meta)
Manage marketing department’s house ad inventory on our digital properties including inventory allocation, strategic alignment and prioritization
Create and optimize campaign-specific landing pages
Manage first-party data uploads, custom audiences and targeting profiles within Google Ads and Meta Business Manager
Develop and track marketing and communications budgets for each project in collaboration with the Marketing Manager
Partner with the Data and Analytics team as a data champion for the marketing department. Use data, reporting and insights to conduct campaign optimizations, inform best practices and strategies
Stay abreast of current and emerging digital marketing methods such as full funnel attribution, tracking and optimization including retargeting pixels and third-party measurement technologies (eg AppsFlyer)
Manage creative requests and resulting campaign assets for assigned campaigns
Work with teams across the organization to manage web and app alerts and promo placements
Support Marketing Manager across digital marketing channels and help with new initiatives as needed
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Strong critical thinking skills with the ability to analyze information and make sound decisions
Exceptional verbal and written communications skills including copywriting and copy editing
Diligence in scheduling, targeting and optimizing campaigns
Strong creative judgment and high attention to detail
Strong grasp of programmatic advertising platforms and best practices
Self-driven, able to balance the marketing team's priorities across our owned and paid media platforms from concept to execution
Ability to manage through change in dynamic media industry environment
EDUCATION AND EXPERIENCE
Bachelor’s Degree (preferably in Business, Marketing or Communications) or equivalent experience required
Minimum of three years of experience developing and executing multiplatform marketing plans
Minimum of three years of experience managing cross-functional projects
Strong knowledge of ad platforms such as Google Ads and Meta, including one or more platform certifications
Knowledge of CRM, CMS and social media best practices
Strong understanding of metrics, analytics and reporting
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for extended periods of time
Ability to type on a keyboard for extended periods of time
Ability to sit or stand for extended periods
Cascade PBS is committed to building a team that represents a diversity of thought, experience and personal background. Our organization serves a diverse community, in terms of ethnicity, class, culture, language, sexual orientation and disabilities and we are committed to increasing diversity and inclusion amongst our staff population. We encourage everyone interested in this role to apply even if you don’t meet all of the requirements.
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org.
The John F. Kennedy Center for Performing Arts
Washington DC
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $93,500, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Leadership Gifts assists the Individual Giving department to manage, cultivate, solicit, and steward a portfolio of donors, primarily focused on the Kennedy Center National Committee for the Performing Arts (NCPA). The NCPA is a non-partisan advisory board comprised of business, cultural, and political leaders from across America who are supporters of the performing arts. NCPA members serve as ambassadors for the Kennedy Center in their home communities, and are instrumental in spreading the Center’s artistic and educational vision across the country. The Manager is responsible for strategy setting, portfolio and moves management, and administrative responsibilities related to five- and six- figure unrestricted and restricted contributions and special event stewardship for this dynamic national donor group. In addition to being their primary steward, this role will also be responsible for the planning and execution of the executive committee member’s activities, committee meetings, national trips, and other major events. This is an exciting position for an organized fundraiser and strong relationship manager interested in leading the stewardship of a national philanthropic group and growing the portfolio and its impact. This role may also support fundraising activities or cross-stewardship opportunities with other Individual Giving committees such as the Kennedy Center International Committee on the Arts, Circles, or the Washington National Opera or the National Symphony Orchestra as opportunities arise. Key Responsibilities Active portfolio management: working at the direction of the Director and in collaboration with the VP of Individual Giving, the Manager cultivates and stewards a portfolio of donors, primarily focused on the NCPA. Support the strategy, timing, and prioritization of fundraising efforts, including written and verbal communications, in collaboration with team members across Individual Giving, for a portfolio of ~90 donors and $2M+ in contributions Solicit annual gifts designed to meet contribution targets across the portfolio, other designated giving, and institution-wide fundraising efforts. Cultivate opportunities for additional five-, six-, and seven-figure gifts for individual donors in the portfolio in collaboration with department leadership. Prospect new members to grow the portfolio in collaboration with research teams and other stewardship teams Communicating timely and appropriate information with donors, prospects, and other internal and external stakeholders. Tracking progress accurately in the database, ensuring completion of action steps from initial discovery through acquisition, and reporting progress to appropriate levels. Working collaboratively across the Development department, affiliates, and KC-wide teams to coordinate, plan, and execute on donor prospecting, solicitation strategies, and department-wide initiatives. Committee engagement: actively manage committee member activities, including business meetings, executive committee projects, cultivation and fundraising events, and annual trips: Manage the process for developing presentations, meeting agendas, registration materials, briefings, and other materials in preparation for various events and work in collaboration with research and marketing/communications teams. Oversee the planning and execution of stewardship and cultivation events such as receptions, tours, dinners, etc. in collaboration with the special events team or external event management companies. Provide donor support and stewardship at several major KC-wide fundraising events annually onsite and on trips. Support the needs of NCPA Executive Committee members such as member on/off boarding, researching and tracking prospects for NCPA membership, coordinating administrative aspects of virtual or in-person committee meetings. Collaborate with the Kennedy Center’s Education teams on key projects, briefings for the Committee, and impact reports/newsletters. Portfolio Administration: manage all systems and administrative functions Draft and edit written materials such as solicitation letters, campaign materials, acknowledgments, research briefings, proposals, impact reports, tax receipts, e-newsletters, and trip itineraries. Ensure timely and accurate entry and acknowledgment of all pledges and gifts Track progress toward goal and reporting to leadership, including: Updating all data and workflow systems, working in BoardEffect, Tessitura, and Asana; Maintaining comprehensive gift trackers; Designing and generating reports for internal and external stakeholders Prompt and track Committee stewardship touchpoints for senior leadership in the Development department and the Office of the President as appropriate Oversee the accurate record-keeping of commitments, forecasting and pipeline development, implementation of marketing efforts or analytics, and budgets by working with the team and collaborating with other development departments Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of five years of development or related experience Experience at a large organization or cultural institution is preferred. Experience managing constituent groups (e.g., fundraising committees or boards, or similar) to advance mission and meet revenue goals Demonstrated experience in the ability to prospect, cultivate, and close individual fundraising for five- and six-figure gifts. Track record of building, growing, and maintaining donor relationships, especially with an international constituent Experience managing others, setting goals, prioritizing work, delegation, and team-building. Experience with Tessitura or a similar CRM database. Experience with careful attention to detail and awareness of standard accounting procedures. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
Full Time Regular
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $93,500, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Leadership Gifts assists the Individual Giving department to manage, cultivate, solicit, and steward a portfolio of donors, primarily focused on the Kennedy Center National Committee for the Performing Arts (NCPA). The NCPA is a non-partisan advisory board comprised of business, cultural, and political leaders from across America who are supporters of the performing arts. NCPA members serve as ambassadors for the Kennedy Center in their home communities, and are instrumental in spreading the Center’s artistic and educational vision across the country. The Manager is responsible for strategy setting, portfolio and moves management, and administrative responsibilities related to five- and six- figure unrestricted and restricted contributions and special event stewardship for this dynamic national donor group. In addition to being their primary steward, this role will also be responsible for the planning and execution of the executive committee member’s activities, committee meetings, national trips, and other major events. This is an exciting position for an organized fundraiser and strong relationship manager interested in leading the stewardship of a national philanthropic group and growing the portfolio and its impact. This role may also support fundraising activities or cross-stewardship opportunities with other Individual Giving committees such as the Kennedy Center International Committee on the Arts, Circles, or the Washington National Opera or the National Symphony Orchestra as opportunities arise. Key Responsibilities Active portfolio management: working at the direction of the Director and in collaboration with the VP of Individual Giving, the Manager cultivates and stewards a portfolio of donors, primarily focused on the NCPA. Support the strategy, timing, and prioritization of fundraising efforts, including written and verbal communications, in collaboration with team members across Individual Giving, for a portfolio of ~90 donors and $2M+ in contributions Solicit annual gifts designed to meet contribution targets across the portfolio, other designated giving, and institution-wide fundraising efforts. Cultivate opportunities for additional five-, six-, and seven-figure gifts for individual donors in the portfolio in collaboration with department leadership. Prospect new members to grow the portfolio in collaboration with research teams and other stewardship teams Communicating timely and appropriate information with donors, prospects, and other internal and external stakeholders. Tracking progress accurately in the database, ensuring completion of action steps from initial discovery through acquisition, and reporting progress to appropriate levels. Working collaboratively across the Development department, affiliates, and KC-wide teams to coordinate, plan, and execute on donor prospecting, solicitation strategies, and department-wide initiatives. Committee engagement: actively manage committee member activities, including business meetings, executive committee projects, cultivation and fundraising events, and annual trips: Manage the process for developing presentations, meeting agendas, registration materials, briefings, and other materials in preparation for various events and work in collaboration with research and marketing/communications teams. Oversee the planning and execution of stewardship and cultivation events such as receptions, tours, dinners, etc. in collaboration with the special events team or external event management companies. Provide donor support and stewardship at several major KC-wide fundraising events annually onsite and on trips. Support the needs of NCPA Executive Committee members such as member on/off boarding, researching and tracking prospects for NCPA membership, coordinating administrative aspects of virtual or in-person committee meetings. Collaborate with the Kennedy Center’s Education teams on key projects, briefings for the Committee, and impact reports/newsletters. Portfolio Administration: manage all systems and administrative functions Draft and edit written materials such as solicitation letters, campaign materials, acknowledgments, research briefings, proposals, impact reports, tax receipts, e-newsletters, and trip itineraries. Ensure timely and accurate entry and acknowledgment of all pledges and gifts Track progress toward goal and reporting to leadership, including: Updating all data and workflow systems, working in BoardEffect, Tessitura, and Asana; Maintaining comprehensive gift trackers; Designing and generating reports for internal and external stakeholders Prompt and track Committee stewardship touchpoints for senior leadership in the Development department and the Office of the President as appropriate Oversee the accurate record-keeping of commitments, forecasting and pipeline development, implementation of marketing efforts or analytics, and budgets by working with the team and collaborating with other development departments Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of five years of development or related experience Experience at a large organization or cultural institution is preferred. Experience managing constituent groups (e.g., fundraising committees or boards, or similar) to advance mission and meet revenue goals Demonstrated experience in the ability to prospect, cultivate, and close individual fundraising for five- and six-figure gifts. Track record of building, growing, and maintaining donor relationships, especially with an international constituent Experience managing others, setting goals, prioritizing work, delegation, and team-building. Experience with Tessitura or a similar CRM database. Experience with careful attention to detail and awareness of standard accounting procedures. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.