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Director of Operations & Strategy (0547) Job 86744 - Terner Center / College of Environmental Desig About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can https://hr.berkeley.edu/grow at UC Berkeley. Departmental Overview The Terner Center formulates bold strategies to house families from all walks of life in vibrant, sustainable, and affordable homes and communities. Established in 2015, the Terner Center has quickly become a leading voice in identifying, developing, and advancing innovative public and private sector solutions to achieve broader housing affordability for American communities. The Terner Center is named after Don Terner, a housing pioneer whose ambitious, "no limits" spirit lives on in the ethos and approach to our work. The Terner Center is focused on identifying ambitious, yet pragmatic solutions to today's most pressing housing challenges, supported by rigorous, action-oriented research. Our success is measured in part by the extent to which our ideas, research, and solutions influence dialogue, decision-making, and practice among policymakers and private sector leaders. The Terner Center pursues ideas that can help expand the supply of housing and lower the cost of production; increase access to homes and opportunity-rich communities for people across the income spectrum; align housing and climate change priorities; and improve the outcomes of major housing policies and programs through rigorous impact assessment. This position exists to manage the operations and strategic direction of the Terner Center for Housing Innovation. Under the supervision of the Managing Director, and in collaboration with the Research and Policy Director, the Director of Operations and Strategy oversees fundraising, HR, operations, strategic planning, financial management, and communications needed to advance high-impact housing research and policy engagement. Application Review Date The First Review Date for this job is: June 22, 2026 Responsibilities 25% • Provides leadership, direction, and managerial oversight to subordinates. • Offers direct leadership, direction, and managerial oversight to 3-4 career subordinates and several work-study students. • Provides operations, HR support, and coordination for the entire organization, including mentorship to other research staff. 20% • Directs and guides subordinates in interactions with leadership groups, systemic initiatives, individual leaders, departments, and committees across the organization in the endeavor to achieve organizational improvement. • Oversees the use of key accountability tools (financial dashboard, time tracking system, and research paper pipeline) to ensure subordinates' effectiveness. • Manages critical external relationships, including those with University Finance and HR staff, fundraising, and communications. • Guides the Fund Development staff to ensure strategic alignment between Terner goals and University goals. 15% • Consults with leaders organization-wide to enhance organizational strengths and address system challenges to improve organizational effectiveness. • Works laterally and vertically across the organization to enhance strengths and resolve systemic challenges through strategic planning and the implementation of key operational systems. • Designs, owns, and maintains core cross-organizational systems, including a financial dashboard that reconciles UC financial systems with internal Terner budgeting, and a staff time tracker used for accurate project budgeting. 15% • Makes recommendations on the identification and framing of systemic organizational issues, formulation of approaches to address them, and the advancement of major organization initiatives to address these issues. • Manages the overall strategic planning process, including oversight of consultant support and ongoing accountability for staff to achieve key metrics, measures, and outcomes. • Oversees a regular cadence of business meetings to report on progress and ensures the strategic plan flows down into the University's performance management system. 15% • Establishes and recommends changes to policies that affect the department. Possesses authority to recommend and establish changes to internal policies necessary for smooth organizational operations, including conference room booking protocols, hybrid work agreements, and professional standards for public representation. 10% • Responsible for managing expense priorities, financials, recommending and implementing changes to methods, technology adoption, the development of strategy, unit planning, staffing, communications, and other organizational development activities. • Wholly responsible for managing expense priorities, financials, and recommending/implementing procedural changes. • Collaborates with all organizational leaders annually to discuss and provide input on expense budgeting. • Oversees the revenue side, supporting leaders on prospect discussions, leading funding application submissions, and managing funds within the University. • Manages the organization's monthly budget documentation and reporting. • Oversees student programs and an internal staff mentorship program. • Acts as the primary interface with University HR on all new organizational hires. Required Qualifications • Thorough knowledge of organization and system operations, protocols, and procedures. • Demonstrates leadership and management skills required to lead subordinates, in the areas of staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees. • Requires a high degree of diplomacy, influence, and interpersonal skills to work effectively across the organization at all levels. • Able to interpret and communicate, both verbally and in writing, complex information clearly and concisely. • Knowledge of performance management frameworks, systems thinking, and project management best practices. • Bachelor's degree in a related area and/or equivalent experience/training. • Master's degree in a related area and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $190,000 - $210,000. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/7231219

Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $135,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   Washington National Opera (WNO) is adding two Senior Major Gifts Officer positions to its fundraising team, each of whom will be responsible for managing and advancing a sizable portfolio of pre-assigned high-end donors and prospects and major gifts prospects who the officers will be expected to help identify and develop. The officers will report to WNO’s Director of Major Gifts (DMG) and will work with the WNO DMG to establish annual goals for their portfolios, inclusive of aspirational growth. Under the supervision of the DMG and in collaboration with the entire WNO Development team, the Senior Major Gifts Officers will be tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of the individuals in their portfolios, and by participating in and supporting the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development department is part of the larger Kennedy Center Development team, and in addition to achieving their WNO portfolio goals, WNO Senior Major Gifts Officers work collaboratively with their Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities   The Officers’ primary responsibility is to maintain and grow a sizeable portfolio of major gifts-level donors and prospects by managing and stewarding their philanthropic engagement, growth, and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. Individually and in collaboration with the WNO Major Gifts team, WNO leadership, and members of the WNO Board of Trustees, Officers are expected to identify, oversee the research of, and cultivate prospective major donors, adding them to portfolios and determining creative engagement to acquire new gifts, with long-range plans for greater financial involvement. As part of the management and stewardship of donors in their portfolios, Officers—in collaboration with the Major Gifts team and WNO leadership—determine the most effective solicitor or group of solicitors for each ask (e.g. the Officer, General Director, Artistic Director, a WNO Board member, and/or other liaisons) and provide donor profiles, solicitation outlines, and, in certain instances, PowerPoint presentations or special leave-behind materials to support the solicitation. In collaboration with the full WNO Development team, WNO leadership, and the WNO Board, Officers contribute critical thinking to advance annual and special campaign fundraising goals and long-range planning. In collaboration with the Kennedy Center fundraising teams (Membership, Corporate, Circles, etc.), Officers are expected to contribute ideas, provide support for select Center events as needed, and identify opportunities for cross-cultivation with the National Symphony Orchestra and other areas of the Kennedy Center. Officers contribute to the planning of WNO’s annual gala and are assigned duties during the event. Officers also suggest, oversee, or support cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Officers must personally acknowledge contributions from donors in their portfolios in a timely and highly-individualized fashion, as well as oversee a timely system for processing additional donor acknowledgements from WNO leadership (General Director, Artistic Director, Chairman, President, or other donor liaison or Board member, as appropriate). Officers must maintain clear and accurate call reports, donor records, and moves management within the CRM system and through other means to keep engagement plans on course and to track evolving goals and growth strategies to present to the Major Gifts team during planning meetings. Officers are also expected to collaborate with the Major Gifts team on ways to evolve and improve donor history and record-keeping. Other duties as assigned. Key Qualifications     Bachelor’s degree Minimum 5 years development experience, including the successful management of a major gifts’ portfolio. Experience working with Boards and in a team with shared goals. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as the needs of donors or organizational priorities shift. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to proactively participate in strategy meetings. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution.  Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications   Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

Salary Range:  Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:  Dedman College of Humanities and Sciences ,  Cox School of Business ,  Lyle School of Engineering ,  Meadows School of the Arts ,  Simmons School of Education and Human Development ,  Dedman School of Law ,  Perkins School of Theology  and  Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities.   SMU’s relationship with Dallas   – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Hegi Family Career Development Center equips students and alumni to cultivate meaningful lives through career development, continuous learning, and professional growth. We provide relevant experiential learning opportunities for students to gain tangible skills that position them for professional success. Through these experiences, we empower students and alumni to find their passion and to navigate careers for a lifetime .   The Hegi Family Career Development Center is committed to providing a positive and inclusive experience for our employer partners. Our team is proud to connect employers with a talented, well-prepared population of SMU students who are ready and eager to apply their skills and knowledge to positively impact their company or organization. About the Position: This role is an on-campus, in-person position. The Assistant Director assists with the College's on-campus and off-campus recruiting activities for students. This entails working closely with employer representatives, alumni and parents, as well as the other staff within the Career Center. The primary objectives are to optimize the employer and student experience with the recruitment-related systems activities of the Center, maintain employer relationships, and conduct outreach to new employers. Additionally, the Assistant Director is responsible for coordinating large scale events and programs while serving as liaison to associated industries and academic colleges on campus. Essential Functions: Uses a variety of professional strategies to increase employment opportunities for SMU students and recent alumni. Assists in developing and administering outreach programs to faculty and employers to connect students with internships, full-time and part-time employment opportunities. Researches and communicates employment and job trends to all relevant stakeholders. Responsible for administrative event coordination and management for assigned Hegi student experiences or programs. Serves as liaison and point of contact for assigned employer relations industries and academic colleges involving communications with employers regarding recruitment and sponsorship activities. Establishes relationships with employers, community members, and on-campus partners to create and enhance student, alumni, and employer programs and experiences. Assists in planning and coordinating large-scale career events such as the All Majors Career & Internship Fair, Site Visits, Info Sessions, Professional Development Sessions, etc. Presents workshops on various career development topics, including formal job search strategies, interview techniques, networking, negotiating, etc. Helps manage 12twenty, the internship and job database. Assists the Associate Director in developing routine data reports with regards to employer recruiting activity and post-graduate student placement data. Responsible for assessment for assigned employer/student programming and ERT Division assessment reporting. Other duties as assigned to meet the needs of the Department, Division, and University Strategic Plan. Occasional evening hours may be required.    Qualifications   Education and Experience: A Master's degree is required. A degree in student affairs, human resource management, business, communications or related field is preferred.  A minimum of three (3) years experience in career center, business/corporate, employer relations, marketing/external relations, university advancement/development/alumni relations, student activities, or leadership programs in a college setting including event management experience is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.   Candidate ability to oversee multiple tasks with attention to detail is preferred. A motivated/enthusiastic work style with strong work ethic and initiative is a plus.  Candidate must possess high-level interpersonal and networking skills as well as a professional demeanor that thrives in an intense, deadline-filled environment, where multi-tasking and the ability to remain organized despite frequent interruptions is essential. Candidate must be proficient in Microsoft Word, Excel and database programs (e.g. Handshake, 12twenty, etc.). Physical and Environmental Demands: Sit for long periods of time Handle objects (dexterity) Stand Deadline to Apply: Priority consideration may be given to submissions received by September 30, 2025. This position is open until filled.  EEO Statement SMU is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of  health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of  wellness programs  to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of  retirement programs  that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of  professional and personal development opportunities , including  tuition benefits .