NPAG
Minneapolis, MN, USA
The McKnight Foundation (McKnight, Foundation) is seeking nominations and applications for the position of Senior Program Officer within the Midwest Climate & Energy (MC&E) program . The MC&E program is building incredible momentum in advancing bold climate solutions across the region and beyond. This includes new and expanded leadership (including the Program Director, a new Director of Strategic Climate Initiatives role, and a leaderful team), exciting grantmaking portfolios, partnerships that will move the needle on climate in the years ahead, and an increased institutional commitment to achieving the highest expression of McKnight’s mission at the intersection of climate action and racial equity. The team is committed to innovative, systems change approaches to grantmaking that leverage partnerships and values-based practices in order to support bold action and measurable impact in the climate crisis.
The new Senior Program officer will both oversee a grantmaking portfolio in clean energy and building decarbonization with place-based focus in Michigan and Minnesota and will support strategic partnerships and aligned impact goals across the climate team. The ideal candidate will be a seasoned strategist and field leader with relevant networks and experience who thrives in a complex, multi-stakeholder environment. They will bring leadership and technical expertise in clean energy and building decarbonization at both local and systems levels. They will demonstrate successful and collaborative approaches to working across sectors and with multiple stakeholders internally and externally and will bring humility and curiosity to the work. The successful candidate will share McKnight’s commitment to diversity, equity, inclusion, and belonging and will demonstrate effective approaches for centering and improving conditions for communities disproportionately impacted by the climate crisis.
ABOUT MCKNIGHT
The McKnight Foundation , a Minnesota-based family foundation, advances a more just, creative, and abundant future where people and planet thrive. Established in 1953, the McKnight Foundation is deeply committed to advancing climate solutions in the Midwest; building an equitable and inclusive Minnesota; and supporting the arts and culture in Minnesota, neuroscience, and global food systems.
The Midwest Climate and Energy (MC&E) program aims to take bold and urgent action on the climate crisis by reducing greenhouse gas emissions across the region and advancing an equitable clean energy transition. Using a systems change lens, the program focuses on four key sectoral pathways: transforming the energy system, decarbonizing buildings, decarbonizing transportation, and supporting working lands. The Climate program also supports a cross-programmatic strategy focused on strengthening democratic participation and civic engagement. Following the passage of historic policies at the state and federal levels in recent years, the MC&E program is focused on ensuring equitable implementation and building effective climate solutions throughout the Midwest to benefit all communities.
THE OPPORTUNITY
The Senior Program Officer will both lead a portfolio of work dedicated to clean energy and building decarbonization and support strategy and coalition efforts across the broader Midwest Climate & Energy portfolio. Reporting to the Program Director, and in collaboration with Program Officers, the Senior Program Officer will drive the development and implementation of grantmaking strategy, manage a portfolio of grants, collaborate and build relationships with key internal and external stakeholders, and contribute to program evaluation and learning cycles. As a thought leader with relevant networks and professional experiences to support the energy and buildings portfolios and broader philanthropic strategy, the Senior Program officer will also represent McKnight at various meetings and events and will demonstrate effective approaches for centering and improving conditions for communities disproportionately impacted by the climate crisis.
The Senior Program Officer will be responsible for providing leadership and driving success in the following key areas:
Field Engagement and Leadership
Work collaboratively with grantees, peer funders, partners, policymakers, and relevant networks for high-level partnerships to advance the field toward more significant impact and contribute to thought leadership.
Identify strategic priorities, gaps, emerging opportunities, and opportunities to advance changemaking through the lens of diversity, equity, inclusion, and belonging.
Participate in and lead networks, affinity groups, community meetings and convenings, and other external efforts to learn about relevant issues and trends to advance the Foundation’s strategies and represent the Foundation and its work particularly in new venues and to new audiences.
Mentor and develop Program Officers in core area(s) of expertise, related to both content and philanthropic capacities.
Program Management and Execution
Lead the development, planning, and implementation of the Transform the Energy System and Decarbonize Buildings strategies to advance strategic priorities and ensure grantmaking principles and program practices align with Foundation values and operating principles.
Develop learning and evaluation strategies and apply grantmaking knowledge and best practices to guide the evolution of the Transform the Energy System and Decarbonize Buildings strategies, including looking for lessons, opportunities, and innovations in the field to broaden scale and deepen impact of grantmaking investments.
Collaborate in the review of grant requests, funding recommendations, and reports for team and board approval.
Partner with Program and Grants Associates in the grants administrative process by composing and processing grant-related documents, including financial review and due diligence, and correspondence in a timely fashion.
Work closely with members of the investments, operations, and communications teams on cross-functional projects such as budgeting and data sharing, storytelling, and thought leadership.
Identify and guide potential grantees through the Foundation’s proposal process, including its compliance-related procedures and financial controls.
Contribute to the development and connection of strategy across portfolios and programs to more broadly influence Foundation strategy.
Strategic Leadership
Lead and support changemaking through a systems change lens, convenings, collaboration, and networking, including identifying collective learning opportunities, joint campaigns and initiatives, coalition building, and networking across different program teams.
Stay informed and current on relevant field and philanthropic trends, strategies, and activities at the local, regional, national levels.
In collaboration with the Program Director, ensure the Program team is operating effectively with clear and consistent communications; meetings that are well-prepped and facilitated; and supporting strategic decision making as designated by the Program Director.
Identify opportunities for innovation in philanthropic practices and grantmaking by exploring new approaches, equity-centered grantmaking processes, non-traditional supports, and other continuous innovations to enhance existing strategies and strengthen external networks.
In partnership with the Program Director, serve as the principal point of contact related to engagement with Foundation institutional leadership.
Shared Organizational Responsibilities
Champion the Foundation’s systems level of changemaking and commitments to supporting diversity, equity, inclusion, and belonging and demonstrate effective approaches for centering and improving conditions for communities disproportionately impacted by the climate crisis.
Develop relationships with and support colleagues across all teams, recognizing that each individual brings a unique background and perspective to the work, and by participating in cross-functional work groups as appropriate.
Attend and actively participate in integrated Program team and staff meetings and retreats.
QUALIFICATIONS OF THE IDEAL CANDIDATE
While no one candidate will embody all the qualifications enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
Education and Experience
Bachelor’s degree required.
Minimum of 7 years of senior-level, full-time professional experience relevant to program area and/or an equivalent combination of training and experience demonstrating the ability to perform the position’s essential functions.
Experience working with a board of directors preferred.
Strategic Vision and Core Knowledge
Broad knowledge of the climate philanthropy field and an understanding of the historical context, institutions, and systems that combine to compound the effects of climate change.
Ability to apply both a macro and state-level view on relevant trends in the climate change field, with a strong curiosity and interest in tracking the needs and developing areas of the field.
A proven thought leader with an understanding of and ability to apply changemaking philanthropic knowledge and best practices.
Demonstrated passion for and investment in advancing justice and equity at a systems level of change.
Strong and diverse networks of relevant nonprofit organizations, peer funders, policymakers, governmental organizations, research institutions or universities, and community leaders.
Program Leadership
Demonstrated leadership experience in strategy and programming in related fields and/or within philanthropy.
A successful track record in managing complex plans, projects, budgets, and deadlines that require coordination across multiple stakeholders and with minimal support.
Experience building relationships and working in partnership with diverse audiences.
Superb communication and external relations skills and demonstrated success in building an organization’s profile and reputation in regional, state, national, and professional communities.
Proven ability to navigate complexity, shifting priorities, and multi-dimensional issues to effectively solve problems and invite intellectual energy and creativity.
Demonstrated understanding of how financial information can be used to determine the health of an organization.
Foundation-wide Competencies
Collaborates
Communicates Effectively
Manages Complexity
Builds Networks
Being Resilient
Drives Results
Strategic Mindset
Instills Trust
Working Conditions and Physical Effort
Work is normally performed in a hybrid office work environment (typically three days in-office per week) with very little physical effort required.
There are frequent off-site meetings and events that will require travel.
Regular operation of normal office machines (computer, copier, and fax) is required.
Lift objects up to 15 lbs., such as file boxes and other office equipment.
Other duties as assigned.
The above statements are not intended to encompass all functions and qualifications of the position, rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this description .
COMPENSATION & BENEFITS
This opportunity is a full-time, exempt position based in Minneapolis . The hiring salary is $156,560 . Compensation includes generous time off and participation in the Foundation's comprehensive and robust benefits plan, which includes an annual Tuition Assistance and Professional Development plan and employee spending account programs.
TO APPLY
More information about the McKnight Foundation may be found at: www.mcknight.org .
This search is being conducted with assistance from Katherine Jacobs , Sharon Gerstman , and Ashley Jones of NPAG . Due to the pace of this search, candidates are strongly encouraged to apply as soon as possible with a priority deadline of November 1, 2024 . Download the full position profile here . Please apply at mcknight.org/careers . For more information, please email ashley@npag.com . All communications will remain confidential.
The McKnight Foundation is an equal-opportunity employer and proudly values diversity. Candidates of all backgrounds are encouraged to apply. As an employer, McKnight has the opportunity and responsibility to embed equity across its policies and practices-in how teams are hired, trained, developed, and supported, and in how the organization crafts its culture.
President Tonya Allen heads a majority women, majority people-of-color senior leadership team. In addition, McKnight has increased diversity at every level and in every department across the Foundation. This didn't happen by chance. It required actively recruiting candidates from a variety of backgrounds and valuing their skills and lived experiences in addition to specific academic degrees or other formal credentials. McKnight's team has a wealth of diversity in perspectives, backgrounds, and lived experiences to advance the Foundation's mission.
Full Time
The McKnight Foundation (McKnight, Foundation) is seeking nominations and applications for the position of Senior Program Officer within the Midwest Climate & Energy (MC&E) program . The MC&E program is building incredible momentum in advancing bold climate solutions across the region and beyond. This includes new and expanded leadership (including the Program Director, a new Director of Strategic Climate Initiatives role, and a leaderful team), exciting grantmaking portfolios, partnerships that will move the needle on climate in the years ahead, and an increased institutional commitment to achieving the highest expression of McKnight’s mission at the intersection of climate action and racial equity. The team is committed to innovative, systems change approaches to grantmaking that leverage partnerships and values-based practices in order to support bold action and measurable impact in the climate crisis.
The new Senior Program officer will both oversee a grantmaking portfolio in clean energy and building decarbonization with place-based focus in Michigan and Minnesota and will support strategic partnerships and aligned impact goals across the climate team. The ideal candidate will be a seasoned strategist and field leader with relevant networks and experience who thrives in a complex, multi-stakeholder environment. They will bring leadership and technical expertise in clean energy and building decarbonization at both local and systems levels. They will demonstrate successful and collaborative approaches to working across sectors and with multiple stakeholders internally and externally and will bring humility and curiosity to the work. The successful candidate will share McKnight’s commitment to diversity, equity, inclusion, and belonging and will demonstrate effective approaches for centering and improving conditions for communities disproportionately impacted by the climate crisis.
ABOUT MCKNIGHT
The McKnight Foundation , a Minnesota-based family foundation, advances a more just, creative, and abundant future where people and planet thrive. Established in 1953, the McKnight Foundation is deeply committed to advancing climate solutions in the Midwest; building an equitable and inclusive Minnesota; and supporting the arts and culture in Minnesota, neuroscience, and global food systems.
The Midwest Climate and Energy (MC&E) program aims to take bold and urgent action on the climate crisis by reducing greenhouse gas emissions across the region and advancing an equitable clean energy transition. Using a systems change lens, the program focuses on four key sectoral pathways: transforming the energy system, decarbonizing buildings, decarbonizing transportation, and supporting working lands. The Climate program also supports a cross-programmatic strategy focused on strengthening democratic participation and civic engagement. Following the passage of historic policies at the state and federal levels in recent years, the MC&E program is focused on ensuring equitable implementation and building effective climate solutions throughout the Midwest to benefit all communities.
THE OPPORTUNITY
The Senior Program Officer will both lead a portfolio of work dedicated to clean energy and building decarbonization and support strategy and coalition efforts across the broader Midwest Climate & Energy portfolio. Reporting to the Program Director, and in collaboration with Program Officers, the Senior Program Officer will drive the development and implementation of grantmaking strategy, manage a portfolio of grants, collaborate and build relationships with key internal and external stakeholders, and contribute to program evaluation and learning cycles. As a thought leader with relevant networks and professional experiences to support the energy and buildings portfolios and broader philanthropic strategy, the Senior Program officer will also represent McKnight at various meetings and events and will demonstrate effective approaches for centering and improving conditions for communities disproportionately impacted by the climate crisis.
The Senior Program Officer will be responsible for providing leadership and driving success in the following key areas:
Field Engagement and Leadership
Work collaboratively with grantees, peer funders, partners, policymakers, and relevant networks for high-level partnerships to advance the field toward more significant impact and contribute to thought leadership.
Identify strategic priorities, gaps, emerging opportunities, and opportunities to advance changemaking through the lens of diversity, equity, inclusion, and belonging.
Participate in and lead networks, affinity groups, community meetings and convenings, and other external efforts to learn about relevant issues and trends to advance the Foundation’s strategies and represent the Foundation and its work particularly in new venues and to new audiences.
Mentor and develop Program Officers in core area(s) of expertise, related to both content and philanthropic capacities.
Program Management and Execution
Lead the development, planning, and implementation of the Transform the Energy System and Decarbonize Buildings strategies to advance strategic priorities and ensure grantmaking principles and program practices align with Foundation values and operating principles.
Develop learning and evaluation strategies and apply grantmaking knowledge and best practices to guide the evolution of the Transform the Energy System and Decarbonize Buildings strategies, including looking for lessons, opportunities, and innovations in the field to broaden scale and deepen impact of grantmaking investments.
Collaborate in the review of grant requests, funding recommendations, and reports for team and board approval.
Partner with Program and Grants Associates in the grants administrative process by composing and processing grant-related documents, including financial review and due diligence, and correspondence in a timely fashion.
Work closely with members of the investments, operations, and communications teams on cross-functional projects such as budgeting and data sharing, storytelling, and thought leadership.
Identify and guide potential grantees through the Foundation’s proposal process, including its compliance-related procedures and financial controls.
Contribute to the development and connection of strategy across portfolios and programs to more broadly influence Foundation strategy.
Strategic Leadership
Lead and support changemaking through a systems change lens, convenings, collaboration, and networking, including identifying collective learning opportunities, joint campaigns and initiatives, coalition building, and networking across different program teams.
Stay informed and current on relevant field and philanthropic trends, strategies, and activities at the local, regional, national levels.
In collaboration with the Program Director, ensure the Program team is operating effectively with clear and consistent communications; meetings that are well-prepped and facilitated; and supporting strategic decision making as designated by the Program Director.
Identify opportunities for innovation in philanthropic practices and grantmaking by exploring new approaches, equity-centered grantmaking processes, non-traditional supports, and other continuous innovations to enhance existing strategies and strengthen external networks.
In partnership with the Program Director, serve as the principal point of contact related to engagement with Foundation institutional leadership.
Shared Organizational Responsibilities
Champion the Foundation’s systems level of changemaking and commitments to supporting diversity, equity, inclusion, and belonging and demonstrate effective approaches for centering and improving conditions for communities disproportionately impacted by the climate crisis.
Develop relationships with and support colleagues across all teams, recognizing that each individual brings a unique background and perspective to the work, and by participating in cross-functional work groups as appropriate.
Attend and actively participate in integrated Program team and staff meetings and retreats.
QUALIFICATIONS OF THE IDEAL CANDIDATE
While no one candidate will embody all the qualifications enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
Education and Experience
Bachelor’s degree required.
Minimum of 7 years of senior-level, full-time professional experience relevant to program area and/or an equivalent combination of training and experience demonstrating the ability to perform the position’s essential functions.
Experience working with a board of directors preferred.
Strategic Vision and Core Knowledge
Broad knowledge of the climate philanthropy field and an understanding of the historical context, institutions, and systems that combine to compound the effects of climate change.
Ability to apply both a macro and state-level view on relevant trends in the climate change field, with a strong curiosity and interest in tracking the needs and developing areas of the field.
A proven thought leader with an understanding of and ability to apply changemaking philanthropic knowledge and best practices.
Demonstrated passion for and investment in advancing justice and equity at a systems level of change.
Strong and diverse networks of relevant nonprofit organizations, peer funders, policymakers, governmental organizations, research institutions or universities, and community leaders.
Program Leadership
Demonstrated leadership experience in strategy and programming in related fields and/or within philanthropy.
A successful track record in managing complex plans, projects, budgets, and deadlines that require coordination across multiple stakeholders and with minimal support.
Experience building relationships and working in partnership with diverse audiences.
Superb communication and external relations skills and demonstrated success in building an organization’s profile and reputation in regional, state, national, and professional communities.
Proven ability to navigate complexity, shifting priorities, and multi-dimensional issues to effectively solve problems and invite intellectual energy and creativity.
Demonstrated understanding of how financial information can be used to determine the health of an organization.
Foundation-wide Competencies
Collaborates
Communicates Effectively
Manages Complexity
Builds Networks
Being Resilient
Drives Results
Strategic Mindset
Instills Trust
Working Conditions and Physical Effort
Work is normally performed in a hybrid office work environment (typically three days in-office per week) with very little physical effort required.
There are frequent off-site meetings and events that will require travel.
Regular operation of normal office machines (computer, copier, and fax) is required.
Lift objects up to 15 lbs., such as file boxes and other office equipment.
Other duties as assigned.
The above statements are not intended to encompass all functions and qualifications of the position, rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this description .
COMPENSATION & BENEFITS
This opportunity is a full-time, exempt position based in Minneapolis . The hiring salary is $156,560 . Compensation includes generous time off and participation in the Foundation's comprehensive and robust benefits plan, which includes an annual Tuition Assistance and Professional Development plan and employee spending account programs.
TO APPLY
More information about the McKnight Foundation may be found at: www.mcknight.org .
This search is being conducted with assistance from Katherine Jacobs , Sharon Gerstman , and Ashley Jones of NPAG . Due to the pace of this search, candidates are strongly encouraged to apply as soon as possible with a priority deadline of November 1, 2024 . Download the full position profile here . Please apply at mcknight.org/careers . For more information, please email ashley@npag.com . All communications will remain confidential.
The McKnight Foundation is an equal-opportunity employer and proudly values diversity. Candidates of all backgrounds are encouraged to apply. As an employer, McKnight has the opportunity and responsibility to embed equity across its policies and practices-in how teams are hired, trained, developed, and supported, and in how the organization crafts its culture.
President Tonya Allen heads a majority women, majority people-of-color senior leadership team. In addition, McKnight has increased diversity at every level and in every department across the Foundation. This didn't happen by chance. It required actively recruiting candidates from a variety of backgrounds and valuing their skills and lived experiences in addition to specific academic degrees or other formal credentials. McKnight's team has a wealth of diversity in perspectives, backgrounds, and lived experiences to advance the Foundation's mission.
Eisai
Philadelphia, PA or Nutley, NJ
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
The Northeast Region covers NJ, PA, & DE.
The Associate Director, Regional Thought Leader Liaison (RTLL), AD Marketing will lead and execute regional and local engagement with existing and emerging Key Opinion Leaders (KOLs), Advocacy Groups and Professional Societies to develop and implement AD education that helps simplify the early AD patient journey from diagnosis through treatment and monitoring. This will include identifying new and emerging opinion leaders and appropriately engaging KOLs to support speaker bureau activities, and assessing speaker programs for meaningfulness, effectiveness, educational in nature, and compliance with company policies. Key responsibilities include:
KOL Engagement
Engage with national, regional and local thought leaders, including emerging thought leaders, face-to-face (wherever possible) to identify and seek insight on best practices that can help simplify the patient journey
Identify and ensure training (product, disease state and compliance training) for promotional speakers and related aspects of speaker programs
Collaborate with Promotional Program Manager for speaker usage and issues
Offer feedback on nominating new speakers when applicable
Coordinate / facilitate new product and annual compliance training
Work with Marketing Team for annual speaker re-contracting
Update and track KOL engagements via Veeva/Vector KOL management platform
Collaborate appropriately with other Field teams to enable the local/account-level engagement with national, emerging and regional thought leaders:
Facilitate coordination of KOL engagements at the local level
Coordinate with field sales team, brand leads, and speaker program vendor on speaker availability and utilization
Ensure appropriate pull-through of speaker programs within allocated regional budgets
Seek, understand and relate field feedback to brand regarding promotional programming
Identify potential opportunities for institution group trainings etc.
Advocacy and Professional Society Engagement
Identify, assess and appropriately engage with regional advocacy groups and local/regional professional societies, in collaboration with Corporate Advocacy, to develop and implement AD education that helps simplify the patient journey (above-brand), from diagnosis through patient monitoring
Serve as a central point for field engagement with regional/local advocacy and professional societies
Insights to Inform Brand Strategy
Synthesize learnings, translate them into key insights and best practices, and regularly present these insights to marketing & sales leadership to help inform brand strategy, messaging, educational initiatives and promotional programs
Understand what KOLs are communicating through publications, congresses, podium presentations, 1:1 interactions, etc.
Remain on the cutting edge of data readouts (consistent with FDA-approved labeling), medical congress meeting outputs and podium & symposia presentations.
Identify best practices to help Simplify the Patient Journey
Engage with KOLs affiliated with key regional health systems to understand best practices for establishing diagnostic and treatment algorithms
Help develop case studies and share with health system C-suite to encourage adoption of AD care pathways and algorithms
Qualifications:
BA/BS is required, advanced degree preferred
Minimum of 10 years’ experience in pharmaceutical/healthcare field
KOL engagement experience strongly preferred
Marketing experience preferred
Alzheimer’s disease therapeutic area experience preferred
Demonstrated leadership skills
Demonstrated analytical and problem-solving skills
Experience in development and implementation of brand plans
Strong communication and presentation skills
Understanding of legal and regulatory issues impacting pharmaceutical product marketing as well as the dynamics driving the US health care environment
Self-starter with strong clinical acumen, solutions oriented and can function autonomously.
Open, collaborative nature with ability to rapidly integrate and motivate cross-functional team members and stakeholders.
High learning agility and able to thrive in a rapidly evolving, complex, fast-paced environment.
Excellent verbal, written and interpersonal skills as well as emotional intelligence
In-depth knowledge of integrated health systems operations within current market environment
Demonstrated ability to establish and maintain strong business relationships
Commitment to corporate culture of patient-centricity, innovation, inclusion and compliance
Must successfully complete all company training programs as well as all customer mandated and vendor credentialing requirements
Overnight domestic travel expected for meetings with KOLs, Advocacy Groups and Professional Societies, as well as conferences (including some weekend travel)
Ability to operate a motor vehicle legally, safely and successfully is required; candidates must have a valid driver’s license to be considered
Eisai requires all new hires to be fully vaccinated against COVID-19 and provide valid proof of vaccination as of their start date, to the extent permitted under applicable law. This requirement is a condition of employment at Eisai and it applies regardless of whether the position is located at an Eisai site, field based or is fully remote. If you are unable to receive the vaccine for qualifying medial reasons (including pregnancy-related), or religious reasons (sincerely held religious beliefs), you will have an opportunity to request a reasonable accommodation
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Full Time
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
The Northeast Region covers NJ, PA, & DE.
The Associate Director, Regional Thought Leader Liaison (RTLL), AD Marketing will lead and execute regional and local engagement with existing and emerging Key Opinion Leaders (KOLs), Advocacy Groups and Professional Societies to develop and implement AD education that helps simplify the early AD patient journey from diagnosis through treatment and monitoring. This will include identifying new and emerging opinion leaders and appropriately engaging KOLs to support speaker bureau activities, and assessing speaker programs for meaningfulness, effectiveness, educational in nature, and compliance with company policies. Key responsibilities include:
KOL Engagement
Engage with national, regional and local thought leaders, including emerging thought leaders, face-to-face (wherever possible) to identify and seek insight on best practices that can help simplify the patient journey
Identify and ensure training (product, disease state and compliance training) for promotional speakers and related aspects of speaker programs
Collaborate with Promotional Program Manager for speaker usage and issues
Offer feedback on nominating new speakers when applicable
Coordinate / facilitate new product and annual compliance training
Work with Marketing Team for annual speaker re-contracting
Update and track KOL engagements via Veeva/Vector KOL management platform
Collaborate appropriately with other Field teams to enable the local/account-level engagement with national, emerging and regional thought leaders:
Facilitate coordination of KOL engagements at the local level
Coordinate with field sales team, brand leads, and speaker program vendor on speaker availability and utilization
Ensure appropriate pull-through of speaker programs within allocated regional budgets
Seek, understand and relate field feedback to brand regarding promotional programming
Identify potential opportunities for institution group trainings etc.
Advocacy and Professional Society Engagement
Identify, assess and appropriately engage with regional advocacy groups and local/regional professional societies, in collaboration with Corporate Advocacy, to develop and implement AD education that helps simplify the patient journey (above-brand), from diagnosis through patient monitoring
Serve as a central point for field engagement with regional/local advocacy and professional societies
Insights to Inform Brand Strategy
Synthesize learnings, translate them into key insights and best practices, and regularly present these insights to marketing & sales leadership to help inform brand strategy, messaging, educational initiatives and promotional programs
Understand what KOLs are communicating through publications, congresses, podium presentations, 1:1 interactions, etc.
Remain on the cutting edge of data readouts (consistent with FDA-approved labeling), medical congress meeting outputs and podium & symposia presentations.
Identify best practices to help Simplify the Patient Journey
Engage with KOLs affiliated with key regional health systems to understand best practices for establishing diagnostic and treatment algorithms
Help develop case studies and share with health system C-suite to encourage adoption of AD care pathways and algorithms
Qualifications:
BA/BS is required, advanced degree preferred
Minimum of 10 years’ experience in pharmaceutical/healthcare field
KOL engagement experience strongly preferred
Marketing experience preferred
Alzheimer’s disease therapeutic area experience preferred
Demonstrated leadership skills
Demonstrated analytical and problem-solving skills
Experience in development and implementation of brand plans
Strong communication and presentation skills
Understanding of legal and regulatory issues impacting pharmaceutical product marketing as well as the dynamics driving the US health care environment
Self-starter with strong clinical acumen, solutions oriented and can function autonomously.
Open, collaborative nature with ability to rapidly integrate and motivate cross-functional team members and stakeholders.
High learning agility and able to thrive in a rapidly evolving, complex, fast-paced environment.
Excellent verbal, written and interpersonal skills as well as emotional intelligence
In-depth knowledge of integrated health systems operations within current market environment
Demonstrated ability to establish and maintain strong business relationships
Commitment to corporate culture of patient-centricity, innovation, inclusion and compliance
Must successfully complete all company training programs as well as all customer mandated and vendor credentialing requirements
Overnight domestic travel expected for meetings with KOLs, Advocacy Groups and Professional Societies, as well as conferences (including some weekend travel)
Ability to operate a motor vehicle legally, safely and successfully is required; candidates must have a valid driver’s license to be considered
Eisai requires all new hires to be fully vaccinated against COVID-19 and provide valid proof of vaccination as of their start date, to the extent permitted under applicable law. This requirement is a condition of employment at Eisai and it applies regardless of whether the position is located at an Eisai site, field based or is fully remote. If you are unable to receive the vaccine for qualifying medial reasons (including pregnancy-related), or religious reasons (sincerely held religious beliefs), you will have an opportunity to request a reasonable accommodation
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eastern Washington University
Cheney, WA, USA
Program Specialist 2 - CRM and Data Management
About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by https://collegesofdistinction.com/, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a https://collegesofdistinction.com/best-colleges-of-distinction/ (CoD). Money magazine recently named https://money.com/best-colleges/profile/eastern-washington-university/. Tribal Land Acknowledgement Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Job Summary:
The Admissions Office and Graduate Programs Office (GPO ) are devoted to the mission of Eastern Washington University: to be an engine for social mobility by providing students access to high quality graduate programs. We are hard-working support units driven by collaboration, systemic solutions, and student success. We are seeking a collaborative and motivated individual to join our team as a Program Specialist 2 – CRM and Data Management. This role is pivotal in enhancing the admissions experience for EWU graduate students. In this position, you will spearhead various initiatives aimed at supporting graduate students throughout their academic journey. The Program Specialist 2 – CRM and Data Management will report to the Associate Director Admissions with a dotted reporting line to the Director of the Graduate Programs Office. This position will be colocated in the Admissions and Graduate Offices. The primary focus will be on advancing the graduate student experience to enhance enrollment and retention through effective utilization of the CRM system. This position will involve implementing data-driven strategies and providing user support and training to ensure the seamless functioning of the Slate system in support of graduate recruitment, admissions, and retention efforts. The best candidates for this position will contribute to a positive, team-oriented culture. The Program Specialist 2 – CRM and Data Management will collaborate with staff and faculty across the institution. This description identifies general requirements of typical work expectations and does not necessarily describe all duties that may evolve over time. EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
EWU expands opportunities for personal transformation through excellence in learning.
Required Qualifications:
• Bachelor’s degree in computer science, data analytics, higher education administration, or a related field, or equivalent experience. • A track record of collaboration, building trust, and strong working relationships. • Excellent interpersonal and communication skills. • Familiarity with data management principles, practices, and regulations, especially concerning student data privacy and security. • Strong organizational skills and meticulous attention to detail. • Proficiency in Microsoft Office applications, particularly Excel. • Dedication to diversity, equity, inclusion, and student success. • Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
Preferred Qualifications:
• Master’s degree in a relevant field, such as higher education administration, data science, or business analytics. • Experience with Technolutions Slate CRM system, including implementation, customization, and optimization. • Familiarity with Banner or similar student information systems, and experience in integrating CRM with SIS and other university systems. • Proven ability to develop and deliver effective training programs to drive user adoption and proficiency. • Experience with predictive modeling and advanced analytics techniques to support enrollment management and student success initiatives. • Demonstrated success in collaborating with cross-functional teams to drive project success in a fast-paced environment. • Advanced proficiency in data visualization tools such as Tableau or Power BI. • Bilingual proficiency.
Other Skills and Abilities:
Job Duties:
CRM Support
• Provide dedicated support to a variety of graduate programs to optimize CRM functionality. • Assist in the onboarding of various departments to the Slate CRM system, aligning solutions with stakeholder needs and requirements. • Build and execute Slate workflows, communication plans, and data management processes under the guidance of the Associate Director to bolster student recruitment, admissions, and retention efforts. • Deliver user support and training sessions on the Slate system, adhering to best practices and strategies established by the Associate Director. • Monitor system performance and contribute insights for enhancement opportunities, collaborating closely with the Associate Director. • Stay abreast of Slate updates and industry trends, sharing pertinent insights with the Associate Director to inform strategic decision-making.
Percent of Time: 40
Data Management & Reporting
• Assist in upholding data governance policies and procedures to ensure accuracy, security, and compliance. • Implement data integration and audit processes to facilitate seamless data flow between Slate and other university systems. • Conduct data analyses and prepare reports to support data-driven decision-making, offering valuable insights to university leadership and stakeholders. • Collaborate with various departments to understand and address their data needs, providing reporting and analytics solutions as directed.
Percent of Time: 40
Project Management and Collaboration
• Aid in the execution and monitoring of Slate-related projects, providing updates and support as required. • Participate in committees and special projects to contribute insights and support efforts to enhance the student experience and drive enrollment growth. • Collaborate with Admissions, IT, Institutional Effectiveness, and other departments to ensure the successful adoption and integration of Slate across campus.
Percent of Time: 10
General Duties Support other areas of the Graduate Programs Office as needed.
• Take an active role in problem-solving with the team. • Contribute to the positive, team-oriented office culture. • Other duties as assigned.
Percent of Time: 10
Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with https://inside.ewu.edu/policies/knowledge-base/ewu-602-02-immunizations/ and provide proof of immunity or vaccination to MMR before beginning work at EWU . https://in.ewu.edu/hr/wp-content/uploads/sites/40/2020/04/HR_MMRWaiver_Draft01-16-20.pdf for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf All new faculty and staff are required to complete DEI /Title IX/Hazing Training for employees. This should be completed as soon as possible, but no later than the first few weeks of your hire. You can access the online training https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.getinclusive.com%2Fdashboard&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309213283%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=3dleaZvxW3%2BKuVV4YcRdwv6mdal2MyehUu0JCqrpC3I%3D&reserved=0 or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ site https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finside.ewu.edu%2Fhr%2Ftraining-resources%2F&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309231054%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WQimUO66ADVDfmf5C2Myu2Sf0ahx%2BEvvxtYQjmoSfqQ%3D&reserved=0.
Salary Information: Salary Information: The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Posting Date: 08/30/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 09/13/2024
Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit https://apptrkr.com/5667122
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Full Time
Program Specialist 2 - CRM and Data Management
About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by https://collegesofdistinction.com/, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a https://collegesofdistinction.com/best-colleges-of-distinction/ (CoD). Money magazine recently named https://money.com/best-colleges/profile/eastern-washington-university/. Tribal Land Acknowledgement Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Job Summary:
The Admissions Office and Graduate Programs Office (GPO ) are devoted to the mission of Eastern Washington University: to be an engine for social mobility by providing students access to high quality graduate programs. We are hard-working support units driven by collaboration, systemic solutions, and student success. We are seeking a collaborative and motivated individual to join our team as a Program Specialist 2 – CRM and Data Management. This role is pivotal in enhancing the admissions experience for EWU graduate students. In this position, you will spearhead various initiatives aimed at supporting graduate students throughout their academic journey. The Program Specialist 2 – CRM and Data Management will report to the Associate Director Admissions with a dotted reporting line to the Director of the Graduate Programs Office. This position will be colocated in the Admissions and Graduate Offices. The primary focus will be on advancing the graduate student experience to enhance enrollment and retention through effective utilization of the CRM system. This position will involve implementing data-driven strategies and providing user support and training to ensure the seamless functioning of the Slate system in support of graduate recruitment, admissions, and retention efforts. The best candidates for this position will contribute to a positive, team-oriented culture. The Program Specialist 2 – CRM and Data Management will collaborate with staff and faculty across the institution. This description identifies general requirements of typical work expectations and does not necessarily describe all duties that may evolve over time. EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
EWU expands opportunities for personal transformation through excellence in learning.
Required Qualifications:
• Bachelor’s degree in computer science, data analytics, higher education administration, or a related field, or equivalent experience. • A track record of collaboration, building trust, and strong working relationships. • Excellent interpersonal and communication skills. • Familiarity with data management principles, practices, and regulations, especially concerning student data privacy and security. • Strong organizational skills and meticulous attention to detail. • Proficiency in Microsoft Office applications, particularly Excel. • Dedication to diversity, equity, inclusion, and student success. • Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
Preferred Qualifications:
• Master’s degree in a relevant field, such as higher education administration, data science, or business analytics. • Experience with Technolutions Slate CRM system, including implementation, customization, and optimization. • Familiarity with Banner or similar student information systems, and experience in integrating CRM with SIS and other university systems. • Proven ability to develop and deliver effective training programs to drive user adoption and proficiency. • Experience with predictive modeling and advanced analytics techniques to support enrollment management and student success initiatives. • Demonstrated success in collaborating with cross-functional teams to drive project success in a fast-paced environment. • Advanced proficiency in data visualization tools such as Tableau or Power BI. • Bilingual proficiency.
Other Skills and Abilities:
Job Duties:
CRM Support
• Provide dedicated support to a variety of graduate programs to optimize CRM functionality. • Assist in the onboarding of various departments to the Slate CRM system, aligning solutions with stakeholder needs and requirements. • Build and execute Slate workflows, communication plans, and data management processes under the guidance of the Associate Director to bolster student recruitment, admissions, and retention efforts. • Deliver user support and training sessions on the Slate system, adhering to best practices and strategies established by the Associate Director. • Monitor system performance and contribute insights for enhancement opportunities, collaborating closely with the Associate Director. • Stay abreast of Slate updates and industry trends, sharing pertinent insights with the Associate Director to inform strategic decision-making.
Percent of Time: 40
Data Management & Reporting
• Assist in upholding data governance policies and procedures to ensure accuracy, security, and compliance. • Implement data integration and audit processes to facilitate seamless data flow between Slate and other university systems. • Conduct data analyses and prepare reports to support data-driven decision-making, offering valuable insights to university leadership and stakeholders. • Collaborate with various departments to understand and address their data needs, providing reporting and analytics solutions as directed.
Percent of Time: 40
Project Management and Collaboration
• Aid in the execution and monitoring of Slate-related projects, providing updates and support as required. • Participate in committees and special projects to contribute insights and support efforts to enhance the student experience and drive enrollment growth. • Collaborate with Admissions, IT, Institutional Effectiveness, and other departments to ensure the successful adoption and integration of Slate across campus.
Percent of Time: 10
General Duties Support other areas of the Graduate Programs Office as needed.
• Take an active role in problem-solving with the team. • Contribute to the positive, team-oriented office culture. • Other duties as assigned.
Percent of Time: 10
Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with https://inside.ewu.edu/policies/knowledge-base/ewu-602-02-immunizations/ and provide proof of immunity or vaccination to MMR before beginning work at EWU . https://in.ewu.edu/hr/wp-content/uploads/sites/40/2020/04/HR_MMRWaiver_Draft01-16-20.pdf for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf All new faculty and staff are required to complete DEI /Title IX/Hazing Training for employees. This should be completed as soon as possible, but no later than the first few weeks of your hire. You can access the online training https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.getinclusive.com%2Fdashboard&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309213283%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=3dleaZvxW3%2BKuVV4YcRdwv6mdal2MyehUu0JCqrpC3I%3D&reserved=0 or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ site https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finside.ewu.edu%2Fhr%2Ftraining-resources%2F&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309231054%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WQimUO66ADVDfmf5C2Myu2Sf0ahx%2BEvvxtYQjmoSfqQ%3D&reserved=0.
Salary Information: Salary Information: The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Posting Date: 08/30/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 09/13/2024
Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit https://apptrkr.com/5667122
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.