The Marine Mammal Center
Sausalito, CA, USA
We’re Hiring!
Veterinary Technician Senior Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director, Hospital Operations
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.
Compensation Range: $81,120 - $93,600 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Center’s main hospital located in Sausalito, California. As a member of the Hospital Operations Department leadership team, this role contributes to the overall direction, strategy, and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team, fostering professional development, competency growth, and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions, supporting alignment with organizational practices in marine mammal medicine, research activities, and Teaching Hospital program initiatives to advance the Center’s mission and strategic priorities.
Essential Functions:
Leadership, Education, & People Management: 30%
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and protocols.
Mentor and provide for professional development of staff, fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
Provide coaching to strengthen internal communications within the team and across departments, creating a positive, supportive, and team-oriented work environment.
Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
Provide mentorship, instruction, and supervision to participants in the Center’s Teaching Hospital programs.
Participation in team, department, and organizational leadership and strategy meetings and workshops as requested.
Provide guidance, advice, and judgement determinations for medical-related questions from animal care volunteers.
Program Administration: 25%
Manage and mentor the veterinary technician team, providing clear daily workflow direction and assigning assignments with clinical priorities.
Oversee the implementation of hospital operations policies and procedures, ensuring compliance with permits, regulatory guidance, and organizational standards.
Ensure proper documentation, data accuracy, and compliance with medical recordkeeping (RUBY database), controlled substance handling, and safety protocols.
Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
Provide consultation and guidance to California-based satellite facilities, consulting with the attending veterinarian as needed, to provide medical orders over-the-phone.
Manage medical supply inventories and coordinate procurement within budget guidelines.
Ensure the accurate maintenance of controlled drugs and drug logs.
Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
Ensure the Center’s reference materials, training courses, and Learning Management System (LMS) content reflect current protocols and practices.
Technical Management: 30 %
Provide oversight and leadership in coordination of patient care activities, workflow management, and resource allocation to ensure clinical operations run at high efficiency.
Serve as a technical expert and problem-solve for complex clinical cases, ensuring adherence to established veterinary protocols.
Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
Perform and oversee advanced technical procedures under the direction of the attending veterinarian, including patient assessments, diagnostic testing, imaging, sample collection, anesthesia administration, surgical assistance, and euthanasia.
Oversee the execution of veterinary orders, ensuring adherence to established medical protocols, and leading the technician team in maintaining high standards of care and safety in all clinical operations.
Ensure that all equipment is properly maintained, and that all personnel responsible for use of the equipment have the necessary training.
Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.
Budget Management & Fundraising: 5%
Support the department’s budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
Represent and promote the Center to donors, prospects, and partners as opportunities arise.
May occasionally support the cultivation of individual donors, grants, family foundations, and corporate sponsors in both written and verbal formats.
Organizational Impact: 5 %
May actively serve on an organizational wide committee(s).
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
1 – Animal Husbandry Manager
1 – Satellite Animal Husbandry Manager
2 – Veterinary Technician
2 – Relief Veterinary Technician
Knowledge, Skills, and Abilities:
Strong commitment to the mission of the Marine Mammal Center.
Ability to oversee and ensure staff proficiency in veterinary clinical procedures, providing mentorship, training, and quality assurance.
Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies, ensuring calm, accurate, and protocol-driven care.
Broad background and robust skillset in advanced veterinary nursing tasks, and the ability to train others to perform them as well.
Ability to supervise the safe and competent use of veterinary equipment (e.g., anesthesia, digital x-ray machines, ultrasound, endoscopy, lab equipment), ensuring staff are trained, safe, and compliant with protocols.
Strong communication skills, with the ability to convey information clearly and foster transparent communication across teams, departments, and volunteers.
Demonstrated decision-making and judgment skills, with the capacity to prioritize, allocate resources, and make sound operational choices in complex situations.
Ability to mentor and instruct students and staff at differing stages of their career path, demonstrating patience, adaptability, and commitment to professional development.
Ability to oversee accurate medical recordkeeping, ensuring data entry, compliance, and integrity within the medical recordkeeping system and other databases.
Ability to translate management directives into clear staff priorities, ensuring alignment between daily work and organizational objectives.
Capacity to work independently while exercising managerial judgment, ensuring projects, priorities, commitments, and deadlines are met.
Ability to gather, analyze, and interpret data to identify potential problems and implement effective solutions.
Ability to build collaboration across diverse teams, fostering open communication, shared responsibility, and mutual respect.
Adaptability and resilience in the face of change, with the ability to model learning and growth from challenges and feedback.
Strong organizational and leadership skills, including attention to detail, time management, and the ability to coordinate multiple priorities simultaneously.
Skills using Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
Ability to establish and maintain effective working relationships with staff, volunteers, training participants, and members of the public.
Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Working in outdoor weather conditions and elements is expected.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open-cubicle office space environment with many distractions.
Ability to operate equipment safely and competently to carry out duties.
Ability to walk up to 5 miles during a shift on a frequent basis.
Ability to drive/operate a vehicle for extensive periods of time, this includes operating large trucks to assist with transporting animals between sites.
Ability to spend extended periods of time on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Ability to work closely with wild animals requires physical strength, dexterity, and reflexes to keep themselves and other personnel around them safe.
Ability to perform physical work requires manual dexterity, agility, strength, and coordination, including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
Risks associated with animal handling such as animal bites or scratches.
Exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Full-time
We’re Hiring!
Veterinary Technician Senior Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director, Hospital Operations
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.
Compensation Range: $81,120 - $93,600 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Center’s main hospital located in Sausalito, California. As a member of the Hospital Operations Department leadership team, this role contributes to the overall direction, strategy, and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team, fostering professional development, competency growth, and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions, supporting alignment with organizational practices in marine mammal medicine, research activities, and Teaching Hospital program initiatives to advance the Center’s mission and strategic priorities.
Essential Functions:
Leadership, Education, & People Management: 30%
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and protocols.
Mentor and provide for professional development of staff, fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
Provide coaching to strengthen internal communications within the team and across departments, creating a positive, supportive, and team-oriented work environment.
Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
Provide mentorship, instruction, and supervision to participants in the Center’s Teaching Hospital programs.
Participation in team, department, and organizational leadership and strategy meetings and workshops as requested.
Provide guidance, advice, and judgement determinations for medical-related questions from animal care volunteers.
Program Administration: 25%
Manage and mentor the veterinary technician team, providing clear daily workflow direction and assigning assignments with clinical priorities.
Oversee the implementation of hospital operations policies and procedures, ensuring compliance with permits, regulatory guidance, and organizational standards.
Ensure proper documentation, data accuracy, and compliance with medical recordkeeping (RUBY database), controlled substance handling, and safety protocols.
Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
Provide consultation and guidance to California-based satellite facilities, consulting with the attending veterinarian as needed, to provide medical orders over-the-phone.
Manage medical supply inventories and coordinate procurement within budget guidelines.
Ensure the accurate maintenance of controlled drugs and drug logs.
Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
Ensure the Center’s reference materials, training courses, and Learning Management System (LMS) content reflect current protocols and practices.
Technical Management: 30 %
Provide oversight and leadership in coordination of patient care activities, workflow management, and resource allocation to ensure clinical operations run at high efficiency.
Serve as a technical expert and problem-solve for complex clinical cases, ensuring adherence to established veterinary protocols.
Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
Perform and oversee advanced technical procedures under the direction of the attending veterinarian, including patient assessments, diagnostic testing, imaging, sample collection, anesthesia administration, surgical assistance, and euthanasia.
Oversee the execution of veterinary orders, ensuring adherence to established medical protocols, and leading the technician team in maintaining high standards of care and safety in all clinical operations.
Ensure that all equipment is properly maintained, and that all personnel responsible for use of the equipment have the necessary training.
Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.
Budget Management & Fundraising: 5%
Support the department’s budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
Represent and promote the Center to donors, prospects, and partners as opportunities arise.
May occasionally support the cultivation of individual donors, grants, family foundations, and corporate sponsors in both written and verbal formats.
Organizational Impact: 5 %
May actively serve on an organizational wide committee(s).
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
1 – Animal Husbandry Manager
1 – Satellite Animal Husbandry Manager
2 – Veterinary Technician
2 – Relief Veterinary Technician
Knowledge, Skills, and Abilities:
Strong commitment to the mission of the Marine Mammal Center.
Ability to oversee and ensure staff proficiency in veterinary clinical procedures, providing mentorship, training, and quality assurance.
Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies, ensuring calm, accurate, and protocol-driven care.
Broad background and robust skillset in advanced veterinary nursing tasks, and the ability to train others to perform them as well.
Ability to supervise the safe and competent use of veterinary equipment (e.g., anesthesia, digital x-ray machines, ultrasound, endoscopy, lab equipment), ensuring staff are trained, safe, and compliant with protocols.
Strong communication skills, with the ability to convey information clearly and foster transparent communication across teams, departments, and volunteers.
Demonstrated decision-making and judgment skills, with the capacity to prioritize, allocate resources, and make sound operational choices in complex situations.
Ability to mentor and instruct students and staff at differing stages of their career path, demonstrating patience, adaptability, and commitment to professional development.
Ability to oversee accurate medical recordkeeping, ensuring data entry, compliance, and integrity within the medical recordkeeping system and other databases.
Ability to translate management directives into clear staff priorities, ensuring alignment between daily work and organizational objectives.
Capacity to work independently while exercising managerial judgment, ensuring projects, priorities, commitments, and deadlines are met.
Ability to gather, analyze, and interpret data to identify potential problems and implement effective solutions.
Ability to build collaboration across diverse teams, fostering open communication, shared responsibility, and mutual respect.
Adaptability and resilience in the face of change, with the ability to model learning and growth from challenges and feedback.
Strong organizational and leadership skills, including attention to detail, time management, and the ability to coordinate multiple priorities simultaneously.
Skills using Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
Ability to establish and maintain effective working relationships with staff, volunteers, training participants, and members of the public.
Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Working in outdoor weather conditions and elements is expected.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open-cubicle office space environment with many distractions.
Ability to operate equipment safely and competently to carry out duties.
Ability to walk up to 5 miles during a shift on a frequent basis.
Ability to drive/operate a vehicle for extensive periods of time, this includes operating large trucks to assist with transporting animals between sites.
Ability to spend extended periods of time on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Ability to work closely with wild animals requires physical strength, dexterity, and reflexes to keep themselves and other personnel around them safe.
Ability to perform physical work requires manual dexterity, agility, strength, and coordination, including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
Risks associated with animal handling such as animal bites or scratches.
Exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree from an accredited college/university with major coursework in Information Systems, Information Technology, Computer Programming, Computer Science, or a related field and five years progressively responsible administrative experience including three years of supervisory experience in the information services management, systems design/architecture, data management, software applications development and support network design and management, project management, or professional IT or any equivalent combination of related training and experience. TO APPLY: Apply at https://www.govhrusa.com / with a cover letter, resume, and contact information for five professional references by May 9, 2025. Confidential inquiries may be directed to Dele Lowman, MGT Senior Consultant, at (847) 380-3240 x141, or Don Carlsen, MGT Approved Independent Consultant, at (847) 380-3240 x152. For additional information regarding this opportunity - please click link: Alachua County ITS Director Successful completion of all applicable background checks pre-hire and on going are required. Position Summary This is highly responsible administrative work directing and supervising the day-to-day operations of the Alachua County Information and Telecommunication Services Department. This position is responsible for providing leadership relative to the management of IT professionals; hardware and software assets; and policies, processes and practices required to deliver secure and strategic business and technology solutions. This position will be accountable for the performance, support and maintenance of the business systems and IT infrastructure utilized by the county. An employee assigned to this classification is responsible for supervising information technology activities, operations and functions, as well as the coordination and support of the County telephone system. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Provides strategic direction for the Information Technology Department and remains responsive to the evolving nature of technology and manages a diverse administrative and operational team responsible for technology procurement, IT department budget, project management, innovation, and infrastructure support. Provides vision to guide long-term planning for the Information Technology Department as it aligns to the County’s needs. Leads the organization in innovation and implementation of technology-based improvements and advises on technology opportunities and strategies. Advises departments on technology business strategies to improve productivity and expansion of services. Selects, leads, motivates, and evaluates IT Department staff; trains or provides availability of training; works with employees to maintain high performance or to correct deficiencies. Functions as a full member of the County's Emergency Management Service Functions. Develops, presents for approval, implements, monitors, and manages IT Department budget. Approves requests and purchase orders for departmental supplies, technology hardware and software, capital items, services, maintenance agreements and similar expenditures. May review and approve technology requisitions for other departments and offices. Develops, proposes, and implements IT Department organizational structure. Develops and implements service delivery metrics; monitors and reports effectiveness and efficiency of IT Department performance; initiates actions to support best service outcomes. Oversees and prioritizes IT Department project requests and fulfillment activities, including timeframes, schedules, milestones, staff and/or contractors’ performance and budgets. Ensures IT Department maintains compliance with the county's record retention expectations. Maintains comprehensive and current knowledge of applicable IT laws and regulations. Maintains an awareness of new trends, products, and best practices; maintains current industry knowledge through literature, affiliations, workshops, training, seminars, and conferences. Directs the development and implementation of policies relating to the County's uses of IT. Establishes appropriate standards and procedures for activities of the IT Department. Directs analysis, acquisitions, modifications, designs, and installations of major systems. Directs the selection, piloting, and assessment of new technologies, as warranted. Oversees and directs the diagnosis, analysis and resolution of problems and initiates appropriate action to correct errors, recover data and obtain maintenance. Directs the development and implementation of a Security Incident Response Team (SIRT). Ensures that the County has an annually tested Disaster Recovery Plan that includes risk assessment, planning, designated IT staff assignments and communications with stakeholders. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Extensive knowledge of emerging IT technologies and potential applications to improve County operations and efficiencies. Extensive knowledge of best practices regarding risk management, including privacy and security requirements. Extensive knowledge of firewall security technology, standards and controls, administration and knowledge of ITS security principles including system analysis, infrastructure design, implementation and maintenance monitoring. Knowledge of governmental or mid to large corporate business operations and expectations. Knowledge of current state of industry hardware, software, networks, data, telecommunications, and security. Knowledge of current Federal, State, and Local laws as they apply to information technologies. Strong project management and organizational skills to plan, prioritize, multi-task and independently execute projects/priorities within specific deadlines while maintaining flexibility and attention to detail. Strong analytical skills with the ability to work through processes, identify and implement process improvements and resolve complex matters. Ability to communicate effectively orally and in writing, including public presentations, agenda items, department correspondences, and other required documents. Ability to establish and maintain effective working relationships with staff, vendors/contractors, elected officials, and the general public. Ability to effectively lead, develop, and evaluate direct reports, assigned staff or work as a member of a self-directed work team. Ability to manage multiple priorities, effectively monitor performance objectives, work, and make decisions under pressure and meet all deadlines, goals and objectives as set forth. Ability to identify, assess and prioritize risks within a complex IT environment as well as develop and operate plans to manage these risks. Ability to plan, prepare, and maintain annual budgets and state and federal required documentation. Ability to respond to emergencies on a 24-hour basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree from an accredited college/university with major coursework in Information Systems, Information Technology, Computer Programming, Computer Science, or a related field and five years progressively responsible administrative experience including three years of supervisory experience in the information services management, systems design/architecture, data management, software applications development and support network design and management, project management, or professional IT or any equivalent combination of related training and experience. TO APPLY: Apply at https://www.govhrusa.com / with a cover letter, resume, and contact information for five professional references by May 9, 2025. Confidential inquiries may be directed to Dele Lowman, MGT Senior Consultant, at (847) 380-3240 x141, or Don Carlsen, MGT Approved Independent Consultant, at (847) 380-3240 x152. For additional information regarding this opportunity - please click link: Alachua County ITS Director Successful completion of all applicable background checks pre-hire and on going are required. Position Summary This is highly responsible administrative work directing and supervising the day-to-day operations of the Alachua County Information and Telecommunication Services Department. This position is responsible for providing leadership relative to the management of IT professionals; hardware and software assets; and policies, processes and practices required to deliver secure and strategic business and technology solutions. This position will be accountable for the performance, support and maintenance of the business systems and IT infrastructure utilized by the county. An employee assigned to this classification is responsible for supervising information technology activities, operations and functions, as well as the coordination and support of the County telephone system. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Provides strategic direction for the Information Technology Department and remains responsive to the evolving nature of technology and manages a diverse administrative and operational team responsible for technology procurement, IT department budget, project management, innovation, and infrastructure support. Provides vision to guide long-term planning for the Information Technology Department as it aligns to the County’s needs. Leads the organization in innovation and implementation of technology-based improvements and advises on technology opportunities and strategies. Advises departments on technology business strategies to improve productivity and expansion of services. Selects, leads, motivates, and evaluates IT Department staff; trains or provides availability of training; works with employees to maintain high performance or to correct deficiencies. Functions as a full member of the County's Emergency Management Service Functions. Develops, presents for approval, implements, monitors, and manages IT Department budget. Approves requests and purchase orders for departmental supplies, technology hardware and software, capital items, services, maintenance agreements and similar expenditures. May review and approve technology requisitions for other departments and offices. Develops, proposes, and implements IT Department organizational structure. Develops and implements service delivery metrics; monitors and reports effectiveness and efficiency of IT Department performance; initiates actions to support best service outcomes. Oversees and prioritizes IT Department project requests and fulfillment activities, including timeframes, schedules, milestones, staff and/or contractors’ performance and budgets. Ensures IT Department maintains compliance with the county's record retention expectations. Maintains comprehensive and current knowledge of applicable IT laws and regulations. Maintains an awareness of new trends, products, and best practices; maintains current industry knowledge through literature, affiliations, workshops, training, seminars, and conferences. Directs the development and implementation of policies relating to the County's uses of IT. Establishes appropriate standards and procedures for activities of the IT Department. Directs analysis, acquisitions, modifications, designs, and installations of major systems. Directs the selection, piloting, and assessment of new technologies, as warranted. Oversees and directs the diagnosis, analysis and resolution of problems and initiates appropriate action to correct errors, recover data and obtain maintenance. Directs the development and implementation of a Security Incident Response Team (SIRT). Ensures that the County has an annually tested Disaster Recovery Plan that includes risk assessment, planning, designated IT staff assignments and communications with stakeholders. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Extensive knowledge of emerging IT technologies and potential applications to improve County operations and efficiencies. Extensive knowledge of best practices regarding risk management, including privacy and security requirements. Extensive knowledge of firewall security technology, standards and controls, administration and knowledge of ITS security principles including system analysis, infrastructure design, implementation and maintenance monitoring. Knowledge of governmental or mid to large corporate business operations and expectations. Knowledge of current state of industry hardware, software, networks, data, telecommunications, and security. Knowledge of current Federal, State, and Local laws as they apply to information technologies. Strong project management and organizational skills to plan, prioritize, multi-task and independently execute projects/priorities within specific deadlines while maintaining flexibility and attention to detail. Strong analytical skills with the ability to work through processes, identify and implement process improvements and resolve complex matters. Ability to communicate effectively orally and in writing, including public presentations, agenda items, department correspondences, and other required documents. Ability to establish and maintain effective working relationships with staff, vendors/contractors, elected officials, and the general public. Ability to effectively lead, develop, and evaluate direct reports, assigned staff or work as a member of a self-directed work team. Ability to manage multiple priorities, effectively monitor performance objectives, work, and make decisions under pressure and meet all deadlines, goals and objectives as set forth. Ability to identify, assess and prioritize risks within a complex IT environment as well as develop and operate plans to manage these risks. Ability to plan, prepare, and maintain annual budgets and state and federal required documentation. Ability to respond to emergencies on a 24-hour basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
University of Illinois - Chicago
Chicago, IL, USA
Director, Dispute Resolution Services
Hiring Department: Office for Access and Equity
Location: Chicago, IL USA
Requisition ID: 1028176
Posting Close Date: January 24, 2025
Salary: The budgeted salary range for the position is $75,000-$95,000, commensurate with experience. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including equivalent years in rank, training, and field or discipline; internal equity; and external market pay for comparable jobs.
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of https://www.hr.uillinois.edu/benefits/.
Position Summary This position provides supervision and expertise over dispute resolution services and relevant training programs. The Director will assess intakes for dispute resolution services including confidential consultations, facilitated dialogues, and mediations while strategizing solutions, improving campus climate, making recommendations to leadership, and develop and deliver programming to colleges, academic units, and departments. This role is pivotal in driving the strategic productivity of workplace climates through conflict resolution, fostering an inclusive and equitable campus climate.
Duties & Responsibilities
• Supervise dispute resolution services, ensuring effective and timely resolution of disputes. • Careful preliminary assessment of pre-mediation meetings while ensuring the issues are relevant for mediation in alignment with current university procedures and compliance needs. • Provide strategic analysis of the dispute with a full understanding of potential solutions for de-escalation. • Consult with faculty as part of the required Faculty Grievance process. • Conduct comprehensive needs assessments to identify areas for improvement in campus climate through data-driven recommendations and strategic foresight with university leadership. • Develop and deliver training programs and workshops focused on dispute resolution, prevention, and culture change in alignment with current university procedures and compliance needs. • Collaborate with colleges, academic units, and departments to provide strategic direction of unit assessments in accordance with relevant university policies and procedures. • Evaluate the effectiveness of dispute resolution services and training programs and adjust as needed to ensure continuous improvement and alignment with campus needs. • Perform other duties as assigned to support the mission and goals of the Office for Access and Equity. • Perform other related duties and participate in special projects as assigned.
Minimum Qualifications
• Master's degree in a relevant field such as human resources, organizational development, education, or a related discipline. • Minimum of 5-7 years of experience in dispute resolution, mediation certification, organizational development, or a related area. • Demonstrated experience in conducting needs assessments and making data-driven recommendations. • Excellent communication, interpersonal, and presentation skills. • Proven ability to develop and deliver effective training programs and workshops.
Preferred Qualifications
• Strong leadership and supervisory skills, with the ability to foster a collaborative and inclusive work environment. • Ability to work independently and as part of a team. • Commitment to UIC's values of diversity, equity, and inclusion. • Juris Doctor (JD) or other advanced degree in Law, Conflict Resolution, Compliance, or Legal Studies. • Certification in Alternative Dispute Resolution (ADR), Conflict Management, Workplace Mediation or DEI (Diversity, Equity, and Inclusion) Strategies from a recognized institution. • Experience in Federal and State Compliance Regulations related to workplace disputes, grievance procedures, and faculty/staff rights (e.g., ADA, Title IX, Title VII). • Experience in change leadership as it pertains to fostering a climate of equity, access, and inclusion.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. https://jobs.uic.edu/request-and-accomodation/ Looking for more University of Illinois positions?
We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions.
https://illinois.csod.com/ux/ats/careersite/1/home?c=illinois https://uis.csod.com/ux/ats/careersite/1/home?c=uis https://uisystemoffice.csod.com/ux/ats/careersite/5/home?c=uisystemoffice https://jobs.uif.uillinois.edu/careers/
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
To apply, visit https://apptrkr.com/5935854
Full Time
Director, Dispute Resolution Services
Hiring Department: Office for Access and Equity
Location: Chicago, IL USA
Requisition ID: 1028176
Posting Close Date: January 24, 2025
Salary: The budgeted salary range for the position is $75,000-$95,000, commensurate with experience. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including equivalent years in rank, training, and field or discipline; internal equity; and external market pay for comparable jobs.
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of https://www.hr.uillinois.edu/benefits/.
Position Summary This position provides supervision and expertise over dispute resolution services and relevant training programs. The Director will assess intakes for dispute resolution services including confidential consultations, facilitated dialogues, and mediations while strategizing solutions, improving campus climate, making recommendations to leadership, and develop and deliver programming to colleges, academic units, and departments. This role is pivotal in driving the strategic productivity of workplace climates through conflict resolution, fostering an inclusive and equitable campus climate.
Duties & Responsibilities
• Supervise dispute resolution services, ensuring effective and timely resolution of disputes. • Careful preliminary assessment of pre-mediation meetings while ensuring the issues are relevant for mediation in alignment with current university procedures and compliance needs. • Provide strategic analysis of the dispute with a full understanding of potential solutions for de-escalation. • Consult with faculty as part of the required Faculty Grievance process. • Conduct comprehensive needs assessments to identify areas for improvement in campus climate through data-driven recommendations and strategic foresight with university leadership. • Develop and deliver training programs and workshops focused on dispute resolution, prevention, and culture change in alignment with current university procedures and compliance needs. • Collaborate with colleges, academic units, and departments to provide strategic direction of unit assessments in accordance with relevant university policies and procedures. • Evaluate the effectiveness of dispute resolution services and training programs and adjust as needed to ensure continuous improvement and alignment with campus needs. • Perform other duties as assigned to support the mission and goals of the Office for Access and Equity. • Perform other related duties and participate in special projects as assigned.
Minimum Qualifications
• Master's degree in a relevant field such as human resources, organizational development, education, or a related discipline. • Minimum of 5-7 years of experience in dispute resolution, mediation certification, organizational development, or a related area. • Demonstrated experience in conducting needs assessments and making data-driven recommendations. • Excellent communication, interpersonal, and presentation skills. • Proven ability to develop and deliver effective training programs and workshops.
Preferred Qualifications
• Strong leadership and supervisory skills, with the ability to foster a collaborative and inclusive work environment. • Ability to work independently and as part of a team. • Commitment to UIC's values of diversity, equity, and inclusion. • Juris Doctor (JD) or other advanced degree in Law, Conflict Resolution, Compliance, or Legal Studies. • Certification in Alternative Dispute Resolution (ADR), Conflict Management, Workplace Mediation or DEI (Diversity, Equity, and Inclusion) Strategies from a recognized institution. • Experience in Federal and State Compliance Regulations related to workplace disputes, grievance procedures, and faculty/staff rights (e.g., ADA, Title IX, Title VII). • Experience in change leadership as it pertains to fostering a climate of equity, access, and inclusion.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. https://jobs.uic.edu/request-and-accomodation/ Looking for more University of Illinois positions?
We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions.
https://illinois.csod.com/ux/ats/careersite/1/home?c=illinois https://uis.csod.com/ux/ats/careersite/1/home?c=uis https://uisystemoffice.csod.com/ux/ats/careersite/5/home?c=uisystemoffice https://jobs.uif.uillinois.edu/careers/
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
To apply, visit https://apptrkr.com/5935854
