Crystal Springs Upland School
Hillsborough, CA, USA
Head of Upper School
Job Location Crystal Upper School - Hillsborough, CA
Description Located in the San Francisco Bay Area, Crystal Springs Uplands School is a 6-12 co-educational, independent day school located on two distinct campuses in Hillsborough and Belmont, CA with 125 employees. Our deeply connected culture and community celebrates scholarship, strives for balance, and fosters inclusion. The Professional Adult Community (PAC) is an experienced, collaborative group of employees who are committed to the mission and core values of the school. Crystal is full of kind, curious learners (adults and students alike) who are passionate about the school’s mission of transformative teaching and meaningful connections. We are committed to the work required to create more equitable systems and foster inclusive environments so that all members of our community can thrive together.
MISSION STATEMENT
Through transformative teaching and meaningful connections, we empower kind, curious learners to thrive together.
CORE VALUES
We Celebrate Scholarship - The foundation of Crystal is academic excellence. We Seek Growth Challenges - Our culture says try it. We Foster Kindness & Inclusion - Crystal is a caring and diverse community. We Strive for Balance - A holistic approach to well-being is integral to our mission. We Engage with Enthusiasm - With unbounded spirit, we give our best effort every day and pay it forward to our community. We Lead with Humility - Being grateful and open-minded, we pursue lifelong learning. The ideal candidate will have experience working in dynamic settings serving multiple constituents. A successful candidate in this position will:
Share a commitment to upholding Crystal’s core values and working in an inclusive school environment Work collaboratively with colleagues and engage effectively with all constituents Bring robust organizational, technological, and communication skills
JOB SUMMARY
Crystal seeks a full-time exempt (1.0 FTE, 12-month) Head of Upper School. The Head of Upper School advances and enhances the organization by:
providing compelling leadership, supervision, strategy and mission-alignment for all aspects of the Upper School experience as this role is responsible for the day-to-day operation and programming for the Upper School. working closely with direct reports to identify and implement innovative approaches to support a dynamic Upper School experience and ensure student and employee well-being are a high priority. partnering with the Head of School and peers to advance the development of an increasingly equitable and inclusive environment. connecting with families to build and maintain relational trust and to support community development. ensuring high-quality teaching and advising, as well as curricular and co-curricular development. This is the job for you if you…
excel at relationship building: you thrive within a diverse community and understand the importance of deep listening, catalyzing growth in individuals and teams, and meeting communities where they are, particularly given the challenges of the past few years. know how to advance an inspiring vision: you draw clear lines for others to see how their work connects to the mission of the organization and advances the vision in a way that is motivating and meaningful. love to catalyze change and foster innovation: you understand the challenges and opportunities that come with change management and have the patience and perseverance to masterfully execute innovative initiatives while helping people along with change. And for you, when it comes to innovation, there’s nothing like a good brainstorm! do all your work through a lens of equity and inclusion: you are committed to designing sustainable systems, structures, and processes to ensure all members of the Crystal community can thrive together through a lens of diversity, equity, and inclusion. shift with ease between the micro and the macro: your wheelhouse is to zoom in and zoom out, maintaining the day-to-day operations and detail-oriented project management while ensuring space and institutional capacity for creative big-picture thinking.
Key Job Competencies
Change Management: Prepares, supports, and guides people effectively through organizational changes across all levels of the school to align organizational behavior, actions, and ideologies and achieve the school’s strategic goals. Developing Others: Ability to effectively support the growth and development of students/adults across all levels of the organization. Innovation: Imagines or realizes something new that helps to advance the strategic objectives of the organization. Introduces new ways of looking at problems. Can take a creative idea and put it into practice. Embraces diverse perspectives to promote or nurture innovation. Fosters interdisciplinary/transdisciplinary work. Collaboration: The interpersonal and intrapersonal qualities one will leverage to collectively solve a problem or make progress toward a common goal. The ability to work with others to complete a project or task or develop ideas or processes. Critical Thinking/Problem Solving: Analyzes and integrates trends and patterns based on diverse information and perspectives to determine the root causes of problems, identify the best course of action, and prioritize efforts. Develops new insights and formulates creative solutions, considering the impact and implications of recommendations in the context of overall vision, goals, and objectives. Leadership: Leads others in a way that masterfully leverages their strengths and manages liabilities, skillfully promotes collaboration, effectively navigates conflict, and inspires and motivates. Knows how to engage and retain employees, conduct difficult conversations, and manage operations. Models ethical behavior and the mission and core values of the institution. Communication: Exceptional ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as deep listening skills to gain understanding. Cultural Competence: Possesses and applies the skills, values, and principles that acknowledge, respect, contribute, and work effectively across cultural differences. Recognizes the unique value, perspectives, strengths, and challenges of every person who comes to the Crystal community. Emotional Intelligence: Demonstrates high levels of self/social awareness, self-management, empathy, and curiosity. Qualifications Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
School Operations
Collaborates closely with the Head of Middle School and Associate Head for Institutional Programs and Initiatives to ensure program alignment and community development/relational trust between campuses to advance “One Crystal” Partners with Human Resources and Department Heads on hiring, evaluations and growth plans for Upper School teachers Delivers all aspects of the Upper School academic program, including course staffing, daily schedule determination, attendance oversight, and emergency operations management Determines and makes assignments for annual faculty committees/task forces Supports and advances the strategic plan, incorporated into all aspects of programming and operations Programming
Monitors student workload and experience, making needed changes throughout the year Liaises with the US Student Support Team (US Director of Student Equity and Engagement, Director of Student Wellness and US Director of Academic Support) for students with academic, emotional and/or social issues Makes final decisions on student discipline issues via the Judiciary Committee Coordinates surveys, awards, and evaluations of programming Oversees key programming and policies related to the Upper School, including course selection, expectations assembly, final exams, handbooks, faculty and students orientation, and Professional Adult Community (PAC) professional development days Works with Director of College Counseling and US Director of Teaching and Learning on academic program Works with the US Director of Student Equity and Engagement on advisor and advisee placements Point person for newly admitted Upper School students Plans the Opening Day (first day of school) and Upper School Moving Up Ceremony (last day of school). Participates in 12th grade Commencement. Envisions and implements curricular change in collaboration with the US Director of Teaching and Learning Relationships
Designs formal platforms/opportunities to listen deeply to feedback from students, employees, and families Regularly communicates relevant information to parents via a weekly communique Communicates relevant information to US faculty and staff via a weekly communique (entitled the PAC Up) and regular campus meetings Facilitates communication between parents, students, teachers and advisors Works with the Crystal Family Association to coordinate and deliver parent education efforts Speaks at a variety of events including Back-to-School Night and Admission Open Houses Diversity, Equity, and Inclusion
Serve as a member of the DEI Leadership Team in support of advancement of DEI strategies and initiatives Participates in and encourages ongoing DEI professional development Board
Provides bi-monthly reports to the Board of Trustees on progress in the Upper School Serves on Board Committees and provides input and data, as needed Supervision
Directly supervise US Director of Student Equity and Engagement, US Program Manager, Director of College Counseling, US Director of Academic Support, and US Director of Teaching and Learning Runs Upper School Leadership Team meetings to support team building, advancement of strategic priorities, and professional development Provides resources and strategy for professional development opportunities for all Upper School employees Observes teachers in the classroom and provides feedback through evaluation tools in collaboration with the US Director of Teaching and Learning and Department Heads Meetings/Committees
Attends and participates in meetings/committees as needed/assigned. Regular meetings include:
1:1 Meetings with the Head of School, Head of Middle School, Associate Head for Institutional Programs and Initiatives, and direct reports Senior Leadership Team DEI Leadership Team Travel Required
Light travel between the MS and US campuses Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required education and experience
Bachelor’s degree or equivalent work experience 5+ years of experience working in education or similar field 3+ years in an independent school environment 5+ years of supervisory experience/leading teams Experience working in dynamic settings serving multiple constituents Commitment to fostering equitable and inclusive environments Demonstrated ability and experience in: helping to shape a positive culture leading teams and accomplishing work through others initiating and leading change, including motivating others, managing the key drivers of change, and overcoming obstacles Strong coaching and facilitation skills Strong technology skills with Google Workspace, Microsoft Suite, and Zoom Preferred education and experience
Master’s degree or equivalent work experience Physical demands and work environment
Load and unload materials Lift, carry and hold up to 10 lbs Bend and twist at waist, stoop, crouch, squat Crouch, kneel, and work with knees bent Stretch and lift above the head Stand for up to 2 hours Affirmative Action/EEO Statement
Crystal Springs Uplands School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary and Benefits
This is a full time (40 hours/week), career position, and eligible for 12-month employee benefits. This position is an exempt position. The annual salary for this position is within the range of $160,000 - $225,000 and will be based on work experience and education.
The recruitment period will remain open until sufficient resumes have been received and may close at any time a sufficient pool of highly qualified candidates has been established. First consideration will be given to individuals who apply before March 24, 2025. The ideal start date for this position is July 7, 2025.
To apply, visit: https://apptrkr.com/6082955
Full Time
Head of Upper School
Job Location Crystal Upper School - Hillsborough, CA
Description Located in the San Francisco Bay Area, Crystal Springs Uplands School is a 6-12 co-educational, independent day school located on two distinct campuses in Hillsborough and Belmont, CA with 125 employees. Our deeply connected culture and community celebrates scholarship, strives for balance, and fosters inclusion. The Professional Adult Community (PAC) is an experienced, collaborative group of employees who are committed to the mission and core values of the school. Crystal is full of kind, curious learners (adults and students alike) who are passionate about the school’s mission of transformative teaching and meaningful connections. We are committed to the work required to create more equitable systems and foster inclusive environments so that all members of our community can thrive together.
MISSION STATEMENT
Through transformative teaching and meaningful connections, we empower kind, curious learners to thrive together.
CORE VALUES
We Celebrate Scholarship - The foundation of Crystal is academic excellence. We Seek Growth Challenges - Our culture says try it. We Foster Kindness & Inclusion - Crystal is a caring and diverse community. We Strive for Balance - A holistic approach to well-being is integral to our mission. We Engage with Enthusiasm - With unbounded spirit, we give our best effort every day and pay it forward to our community. We Lead with Humility - Being grateful and open-minded, we pursue lifelong learning. The ideal candidate will have experience working in dynamic settings serving multiple constituents. A successful candidate in this position will:
Share a commitment to upholding Crystal’s core values and working in an inclusive school environment Work collaboratively with colleagues and engage effectively with all constituents Bring robust organizational, technological, and communication skills
JOB SUMMARY
Crystal seeks a full-time exempt (1.0 FTE, 12-month) Head of Upper School. The Head of Upper School advances and enhances the organization by:
providing compelling leadership, supervision, strategy and mission-alignment for all aspects of the Upper School experience as this role is responsible for the day-to-day operation and programming for the Upper School. working closely with direct reports to identify and implement innovative approaches to support a dynamic Upper School experience and ensure student and employee well-being are a high priority. partnering with the Head of School and peers to advance the development of an increasingly equitable and inclusive environment. connecting with families to build and maintain relational trust and to support community development. ensuring high-quality teaching and advising, as well as curricular and co-curricular development. This is the job for you if you…
excel at relationship building: you thrive within a diverse community and understand the importance of deep listening, catalyzing growth in individuals and teams, and meeting communities where they are, particularly given the challenges of the past few years. know how to advance an inspiring vision: you draw clear lines for others to see how their work connects to the mission of the organization and advances the vision in a way that is motivating and meaningful. love to catalyze change and foster innovation: you understand the challenges and opportunities that come with change management and have the patience and perseverance to masterfully execute innovative initiatives while helping people along with change. And for you, when it comes to innovation, there’s nothing like a good brainstorm! do all your work through a lens of equity and inclusion: you are committed to designing sustainable systems, structures, and processes to ensure all members of the Crystal community can thrive together through a lens of diversity, equity, and inclusion. shift with ease between the micro and the macro: your wheelhouse is to zoom in and zoom out, maintaining the day-to-day operations and detail-oriented project management while ensuring space and institutional capacity for creative big-picture thinking.
Key Job Competencies
Change Management: Prepares, supports, and guides people effectively through organizational changes across all levels of the school to align organizational behavior, actions, and ideologies and achieve the school’s strategic goals. Developing Others: Ability to effectively support the growth and development of students/adults across all levels of the organization. Innovation: Imagines or realizes something new that helps to advance the strategic objectives of the organization. Introduces new ways of looking at problems. Can take a creative idea and put it into practice. Embraces diverse perspectives to promote or nurture innovation. Fosters interdisciplinary/transdisciplinary work. Collaboration: The interpersonal and intrapersonal qualities one will leverage to collectively solve a problem or make progress toward a common goal. The ability to work with others to complete a project or task or develop ideas or processes. Critical Thinking/Problem Solving: Analyzes and integrates trends and patterns based on diverse information and perspectives to determine the root causes of problems, identify the best course of action, and prioritize efforts. Develops new insights and formulates creative solutions, considering the impact and implications of recommendations in the context of overall vision, goals, and objectives. Leadership: Leads others in a way that masterfully leverages their strengths and manages liabilities, skillfully promotes collaboration, effectively navigates conflict, and inspires and motivates. Knows how to engage and retain employees, conduct difficult conversations, and manage operations. Models ethical behavior and the mission and core values of the institution. Communication: Exceptional ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as deep listening skills to gain understanding. Cultural Competence: Possesses and applies the skills, values, and principles that acknowledge, respect, contribute, and work effectively across cultural differences. Recognizes the unique value, perspectives, strengths, and challenges of every person who comes to the Crystal community. Emotional Intelligence: Demonstrates high levels of self/social awareness, self-management, empathy, and curiosity. Qualifications Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
School Operations
Collaborates closely with the Head of Middle School and Associate Head for Institutional Programs and Initiatives to ensure program alignment and community development/relational trust between campuses to advance “One Crystal” Partners with Human Resources and Department Heads on hiring, evaluations and growth plans for Upper School teachers Delivers all aspects of the Upper School academic program, including course staffing, daily schedule determination, attendance oversight, and emergency operations management Determines and makes assignments for annual faculty committees/task forces Supports and advances the strategic plan, incorporated into all aspects of programming and operations Programming
Monitors student workload and experience, making needed changes throughout the year Liaises with the US Student Support Team (US Director of Student Equity and Engagement, Director of Student Wellness and US Director of Academic Support) for students with academic, emotional and/or social issues Makes final decisions on student discipline issues via the Judiciary Committee Coordinates surveys, awards, and evaluations of programming Oversees key programming and policies related to the Upper School, including course selection, expectations assembly, final exams, handbooks, faculty and students orientation, and Professional Adult Community (PAC) professional development days Works with Director of College Counseling and US Director of Teaching and Learning on academic program Works with the US Director of Student Equity and Engagement on advisor and advisee placements Point person for newly admitted Upper School students Plans the Opening Day (first day of school) and Upper School Moving Up Ceremony (last day of school). Participates in 12th grade Commencement. Envisions and implements curricular change in collaboration with the US Director of Teaching and Learning Relationships
Designs formal platforms/opportunities to listen deeply to feedback from students, employees, and families Regularly communicates relevant information to parents via a weekly communique Communicates relevant information to US faculty and staff via a weekly communique (entitled the PAC Up) and regular campus meetings Facilitates communication between parents, students, teachers and advisors Works with the Crystal Family Association to coordinate and deliver parent education efforts Speaks at a variety of events including Back-to-School Night and Admission Open Houses Diversity, Equity, and Inclusion
Serve as a member of the DEI Leadership Team in support of advancement of DEI strategies and initiatives Participates in and encourages ongoing DEI professional development Board
Provides bi-monthly reports to the Board of Trustees on progress in the Upper School Serves on Board Committees and provides input and data, as needed Supervision
Directly supervise US Director of Student Equity and Engagement, US Program Manager, Director of College Counseling, US Director of Academic Support, and US Director of Teaching and Learning Runs Upper School Leadership Team meetings to support team building, advancement of strategic priorities, and professional development Provides resources and strategy for professional development opportunities for all Upper School employees Observes teachers in the classroom and provides feedback through evaluation tools in collaboration with the US Director of Teaching and Learning and Department Heads Meetings/Committees
Attends and participates in meetings/committees as needed/assigned. Regular meetings include:
1:1 Meetings with the Head of School, Head of Middle School, Associate Head for Institutional Programs and Initiatives, and direct reports Senior Leadership Team DEI Leadership Team Travel Required
Light travel between the MS and US campuses Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required education and experience
Bachelor’s degree or equivalent work experience 5+ years of experience working in education or similar field 3+ years in an independent school environment 5+ years of supervisory experience/leading teams Experience working in dynamic settings serving multiple constituents Commitment to fostering equitable and inclusive environments Demonstrated ability and experience in: helping to shape a positive culture leading teams and accomplishing work through others initiating and leading change, including motivating others, managing the key drivers of change, and overcoming obstacles Strong coaching and facilitation skills Strong technology skills with Google Workspace, Microsoft Suite, and Zoom Preferred education and experience
Master’s degree or equivalent work experience Physical demands and work environment
Load and unload materials Lift, carry and hold up to 10 lbs Bend and twist at waist, stoop, crouch, squat Crouch, kneel, and work with knees bent Stretch and lift above the head Stand for up to 2 hours Affirmative Action/EEO Statement
Crystal Springs Uplands School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary and Benefits
This is a full time (40 hours/week), career position, and eligible for 12-month employee benefits. This position is an exempt position. The annual salary for this position is within the range of $160,000 - $225,000 and will be based on work experience and education.
The recruitment period will remain open until sufficient resumes have been received and may close at any time a sufficient pool of highly qualified candidates has been established. First consideration will be given to individuals who apply before March 24, 2025. The ideal start date for this position is July 7, 2025.
To apply, visit: https://apptrkr.com/6082955
Construction Administrator US-CA-San Diego # Positions: 1 Overview
If you enjoy solving complex challenges with the support of a collaborative project team that celebrates each person's ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm, with ten offices across the country, specializing in science, healthcare, academic, and workplace spaces. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people’s lives.
How will your days be spent
Lead the Construction Administration process and team to provide prompt and expeditious service regarding issues of interpretations, decisions, construction bulletins, payment requests, and other matters that contribute to an efficient process.
Oversee and perform on-site observations and document results relative to the quantity and quality of the contractor's performance. Understand project detail and design intent with the ability to interpret and resolve issues in the field expeditiously.
Facilitate timely communication between the owner, contractor, project manager, and other relevant project team members, advising Flad team members of services needed during construction.
Conduct pre-construction and progress meetings and represent Flad at OAC meetings.
Manage coordination and relationship with project consultants during Construction Administration.
Work with project leadership to manage response to client questions and concerns. Maintain good working relationships with the client and its stakeholders, consultants, contractor, and subconsultants.
Review and evaluate RFI’s and submittals. Bring questions or concerns to the attention of design team members who will address problems and suggest resolutions.
What you bring to this role
Experience:
Minimum 10 years of relevant architectural experience working on large-scale projects required.
Minimum 5 years of recent and relevant Construction Administration experience required.
Software:
Knowledge of Microsoft Office and Bluebeam required.
Experience with web-based project management programs required.
Proficiency in Revit, AutoCAD, and SketchUp preferred.
Education:
Degree in architecture, construction, or related field required.
Registered Architect or Professional Engineer in the United States preferred.
Successful completion of the Construction Documents Technology (CDT) program encouraged; Certified Construction Contract Administrator (CCCA) certification preferred.
Sustainability accreditation preferred.
Flad offers a wide range of benefits including:
Health, dental, and vision insurance
Generous paid time off and paid holidays
Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement
Hybrid work environment
Annual base salary range is currently: $105,000 - $145,000. Actual starting salary will be within that range, and is dependent upon job-related education, knowledge, and experience.
Flad Architects is an Equal Opportunity Employer. Flad will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.
Apply Here
PI260137550
Full Time
Construction Administrator US-CA-San Diego # Positions: 1 Overview
If you enjoy solving complex challenges with the support of a collaborative project team that celebrates each person's ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm, with ten offices across the country, specializing in science, healthcare, academic, and workplace spaces. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people’s lives.
How will your days be spent
Lead the Construction Administration process and team to provide prompt and expeditious service regarding issues of interpretations, decisions, construction bulletins, payment requests, and other matters that contribute to an efficient process.
Oversee and perform on-site observations and document results relative to the quantity and quality of the contractor's performance. Understand project detail and design intent with the ability to interpret and resolve issues in the field expeditiously.
Facilitate timely communication between the owner, contractor, project manager, and other relevant project team members, advising Flad team members of services needed during construction.
Conduct pre-construction and progress meetings and represent Flad at OAC meetings.
Manage coordination and relationship with project consultants during Construction Administration.
Work with project leadership to manage response to client questions and concerns. Maintain good working relationships with the client and its stakeholders, consultants, contractor, and subconsultants.
Review and evaluate RFI’s and submittals. Bring questions or concerns to the attention of design team members who will address problems and suggest resolutions.
What you bring to this role
Experience:
Minimum 10 years of relevant architectural experience working on large-scale projects required.
Minimum 5 years of recent and relevant Construction Administration experience required.
Software:
Knowledge of Microsoft Office and Bluebeam required.
Experience with web-based project management programs required.
Proficiency in Revit, AutoCAD, and SketchUp preferred.
Education:
Degree in architecture, construction, or related field required.
Registered Architect or Professional Engineer in the United States preferred.
Successful completion of the Construction Documents Technology (CDT) program encouraged; Certified Construction Contract Administrator (CCCA) certification preferred.
Sustainability accreditation preferred.
Flad offers a wide range of benefits including:
Health, dental, and vision insurance
Generous paid time off and paid holidays
Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement
Hybrid work environment
Annual base salary range is currently: $105,000 - $145,000. Actual starting salary will be within that range, and is dependent upon job-related education, knowledge, and experience.
Flad Architects is an Equal Opportunity Employer. Flad will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.
Apply Here
PI260137550
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager
Location:
Job ID: 74591
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Success provides campus-wide coordination and leadership for student success programs and activities across departments, divisions, colleges, and administrative units. The Student Success Division includes the Student Success Evaluation & Research Center (SSERC), the Student Success Centers which provide outside the classroom academic and co-curricular services and resources, Student Health Services, and the Dean of Students Office.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general direction of the Assistant Dean of Students, the Slug Support Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and / or distress. The incumbent is readily accessible to faculty, staff, students, parents and family members who are concerned about a distressed student. The Slug Support Case Manager works closely with key offices to identify and intervene as early as possible with students whose behavior suggests the need for support services. Duties include providing information and training for the campus community; fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, participating on various "students of concern" committees, and working directly with students to help resolve complex situations and advocate on their behalf. The Slug Support Case Manager will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students in Distress
• Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who have challenges with academic, health, conduct, substance abuse, financial and social issues. Manages students of concern cases that require the undertaking initial information gathering, developing recommendations for response, taking the initiative to mobilize appropriate responses and / or services, and provides information to the student, student's family as appropriate and conveys information to other units including Counseling and Psychological Services, the Colleges, Residential Services, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community.
20% - Distress Student Consultation
• In consultation and collaboration with various campus colleagues, serves as a single point of contact campus wide for members of the campus community, parents and families, who are concerned about a student. The incumbent will consult about a student, provide referrals to campus departments and to the colleges, develop action plans, and follow up with students, staff and faculty as appropriate. The incumbent will also be an active member of the UC System Wide Case Management Team. Responds to inquiries about distressed students from faculty, staff, students and parents. Provides information and resources and/or referrals to appropriate campus services; may activate the Slug Support team for high level and high risk incidents.
5% - Education
• Works with a broad cross section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, the Colleges, Residential Services, Student Organization Advising and Resources) to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students.
5% - Outreach
• Works collaboratively with CAPS and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress. Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college age students / emerging adults. • Broad knowledge of health care, mental health care and services, crisis management prevention, and psycho-educational and educational outreach as well programming to students, faculty, staff, and parents. • Demonstrated ability to initiate and coordinate services for students. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a disciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understanding, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated ability to effectively collaborate with people of diverse backgrounds. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college age students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. All UCSC employed must follow safety procedures, attend require health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858788
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager
Location:
Job ID: 74591
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Success provides campus-wide coordination and leadership for student success programs and activities across departments, divisions, colleges, and administrative units. The Student Success Division includes the Student Success Evaluation & Research Center (SSERC), the Student Success Centers which provide outside the classroom academic and co-curricular services and resources, Student Health Services, and the Dean of Students Office.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general direction of the Assistant Dean of Students, the Slug Support Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and / or distress. The incumbent is readily accessible to faculty, staff, students, parents and family members who are concerned about a distressed student. The Slug Support Case Manager works closely with key offices to identify and intervene as early as possible with students whose behavior suggests the need for support services. Duties include providing information and training for the campus community; fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, participating on various "students of concern" committees, and working directly with students to help resolve complex situations and advocate on their behalf. The Slug Support Case Manager will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students in Distress
• Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who have challenges with academic, health, conduct, substance abuse, financial and social issues. Manages students of concern cases that require the undertaking initial information gathering, developing recommendations for response, taking the initiative to mobilize appropriate responses and / or services, and provides information to the student, student's family as appropriate and conveys information to other units including Counseling and Psychological Services, the Colleges, Residential Services, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community.
20% - Distress Student Consultation
• In consultation and collaboration with various campus colleagues, serves as a single point of contact campus wide for members of the campus community, parents and families, who are concerned about a student. The incumbent will consult about a student, provide referrals to campus departments and to the colleges, develop action plans, and follow up with students, staff and faculty as appropriate. The incumbent will also be an active member of the UC System Wide Case Management Team. Responds to inquiries about distressed students from faculty, staff, students and parents. Provides information and resources and/or referrals to appropriate campus services; may activate the Slug Support team for high level and high risk incidents.
5% - Education
• Works with a broad cross section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, the Colleges, Residential Services, Student Organization Advising and Resources) to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students.
5% - Outreach
• Works collaboratively with CAPS and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress. Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college age students / emerging adults. • Broad knowledge of health care, mental health care and services, crisis management prevention, and psycho-educational and educational outreach as well programming to students, faculty, staff, and parents. • Demonstrated ability to initiate and coordinate services for students. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a disciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understanding, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated ability to effectively collaborate with people of diverse backgrounds. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college age students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. All UCSC employed must follow safety procedures, attend require health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858788
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 74594
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858852
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 74594
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858852
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 72187
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 09-23-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000/Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic • Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5578863
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 72187
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 09-23-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000/Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic • Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5578863
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager
Location: Santa Cruz
Job ID: 70566
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 08-12-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Success provides campus-wide coordination and leadership for student success programs and activities across departments, divisions, colleges, and administrative units. The Student Success Division includes the Student Success Evaluation & Research Center (SSERC), the Student Success Centers which provide outside the classroom academic and co-curricular services and resources, Student Health Services, and the Dean of Students Office.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general direction of the Associate Director of Slug Support, the Slug Support Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and / or distress. The incumbent is readily accessible to faculty, staff, students, parents and family members who are concerned about a distressed student. The Slug Support Case Manager works closely with key offices to identify and intervene as early as possible with students whose behavior suggests the need for support services. Duties include providing information and training for the campus community; fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, participating on various "students of concern" committees, and working directly with students to help resolve complex situations and advocate on their behalf. The Slug Support Case Manager will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students in Distress
• Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who have challenges with academic, health, conduct, substance abuse, financial and social issues. Manages students of concern cases that require the undertaking initial information gathering, developing recommendations for response, taking the initiative to mobilize appropriate responses and / or services, and provides information to the student, student's family as appropriate and conveys information to other units including Counseling and Psychological Services, the Colleges, Residential Services, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community.
20% - Distress Student Consultation
• In consultation and collaboration with various campus colleagues, serves as a single point of contact campus wide for members of the campus community, parents and families, who are concerned about a student. The incumbent will consult about a student, provide referrals to campus departments and to the colleges, develop action plans, and follow up with students, staff and faculty as appropriate. The incumbent will also be an active member of the UC System Wide Case Management Team. Responds to inquiries about distressed students from faculty, staff, students and parents. Provides information and resources and/or referrals to appropriate campus services; may activate the Slug Support team for high level and high risk incidents.
5% - Education
• Works with a broad cross section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, the Colleges, Residential Services, Student Organization Advising and Resources) to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students.
5% - Outreach
• Works collaboratively with CAPS and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress. Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college age students / emerging adults. • Broad knowledge of health care, mental health care and services, crisis management prevention, and psycho-educational and educational outreach as well programming to students, faculty, staff, and parents. • Demonstrated ability to initiate and coordinate services for students. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a disciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understanding, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated ability to effectively collaborate with people of diverse backgrounds. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college age students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. All UCSC employed must follow safety procedures, attend require health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5444712
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager
Location: Santa Cruz
Job ID: 70566
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 08-12-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Success provides campus-wide coordination and leadership for student success programs and activities across departments, divisions, colleges, and administrative units. The Student Success Division includes the Student Success Evaluation & Research Center (SSERC), the Student Success Centers which provide outside the classroom academic and co-curricular services and resources, Student Health Services, and the Dean of Students Office.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general direction of the Associate Director of Slug Support, the Slug Support Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and / or distress. The incumbent is readily accessible to faculty, staff, students, parents and family members who are concerned about a distressed student. The Slug Support Case Manager works closely with key offices to identify and intervene as early as possible with students whose behavior suggests the need for support services. Duties include providing information and training for the campus community; fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, participating on various "students of concern" committees, and working directly with students to help resolve complex situations and advocate on their behalf. The Slug Support Case Manager will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students in Distress
• Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who have challenges with academic, health, conduct, substance abuse, financial and social issues. Manages students of concern cases that require the undertaking initial information gathering, developing recommendations for response, taking the initiative to mobilize appropriate responses and / or services, and provides information to the student, student's family as appropriate and conveys information to other units including Counseling and Psychological Services, the Colleges, Residential Services, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community.
20% - Distress Student Consultation
• In consultation and collaboration with various campus colleagues, serves as a single point of contact campus wide for members of the campus community, parents and families, who are concerned about a student. The incumbent will consult about a student, provide referrals to campus departments and to the colleges, develop action plans, and follow up with students, staff and faculty as appropriate. The incumbent will also be an active member of the UC System Wide Case Management Team. Responds to inquiries about distressed students from faculty, staff, students and parents. Provides information and resources and/or referrals to appropriate campus services; may activate the Slug Support team for high level and high risk incidents.
5% - Education
• Works with a broad cross section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, the Colleges, Residential Services, Student Organization Advising and Resources) to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students.
5% - Outreach
• Works collaboratively with CAPS and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress. Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college age students / emerging adults. • Broad knowledge of health care, mental health care and services, crisis management prevention, and psycho-educational and educational outreach as well programming to students, faculty, staff, and parents. • Demonstrated ability to initiate and coordinate services for students. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a disciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understanding, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated ability to effectively collaborate with people of diverse backgrounds. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college age students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. All UCSC employed must follow safety procedures, attend require health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5444712
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager for Graduate Students
Location: Santa Cruz
Job ID: 68996
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 06-13-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life, thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/index.html
JOB SUMMARY
Under the general direction of the Associate Director for Slug Support, the Slug Support Case Manager for Graduate Students serves as the nexus of information and integration for the campus' response to graduate students and international students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents, and family members (when applicable) who are concerned about a distressed student. The Slug Support Case Manager for Graduate Students works closely with key offices to identify and intervene as early as possible with graduate students potentially experiencing basic need insecurities, distress, or other challenges who would benefit from advocacy and support services.
The Slug Support Case Manager for Graduate Students provides information and training for the Graduate Division staff and community, including consulting about graduate students who may need support as well as providing general information about Slug Support during Orientation and other key events. The incumbent works directly with students referred by the Graduate Division to help resolve complex situations and advocate on their behalf, fielding calls, emails, and referrals, and coordinates responses and services for individual students. Additionally, the incumbent researches national best practices and participates on various "students of concern" committees. The Slug Support Case Manager for Graduate students also supports the activities, programs, and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $66,900 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages graduate and international students of concern cases that require gathering information, developing recommendations for response and taking the initiative to mobilize appropriate responses and/or services. • Provides information to the student and student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, • Graduate departments, International Student & Scholar Services, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial, and social issues.
15% - Distress Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community who are concerned about a graduate or international student. • Consults with other departments on student cases. • Connects students to resources and offices across campus such as Counseling and Psychological Services, Academic Advising, and Residential Life, among others, develop action plans, and follow up with students, staff, and faculty as appropriate. • Serves as an active member of the UC System-wide Case Management Team as well as the Systemwide Graduate Student Case Management team. • Responds to inquiries about distressed students from faculty, staff, students, and parents/family members. • Provides information and resources to appropriate campus services. • Activates the Slug Support team for high-level and high-risk incidents as needed. • Provides information and training for the Graduate, department staff, and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Graduate Division to help resolve complex situations and advocate on their behalf.
10% - Partnership Building
• Develops and fosters relationships with key campus partners such as the International Student & Scholar Services, the graduate division, graduate departments, and the Graduate Student Association to better serve graduate students and develop best practices for supporting their unique needs. • Serves as a member of the Graduate Student of Concern working group to discuss specific students of concern and larger issues impacting the graduate student community, and to develop resources and solutions.
5% - Outreach and Education
• Works collaboratively with Counseling and Psychological Services and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to graduate students in distress or who are experiencing basic need insecurities. • Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Works with a broad cross-section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, Graduate Departments, and Residential Services to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students.
REQUIRED QUALIFICATIONS
• Bachelor's Degree in related area and/or equivalent experience/training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational, and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off-campus health care providers, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff, and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity, and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with graduate students and international students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement. • Selected candidate will be required to complete training within established time frames as directed including UC compliance training. • Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to travel to multiple work locations on and off campus. • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5263412
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager for Graduate Students
Location: Santa Cruz
Job ID: 68996
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 06-13-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life, thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/index.html
JOB SUMMARY
Under the general direction of the Associate Director for Slug Support, the Slug Support Case Manager for Graduate Students serves as the nexus of information and integration for the campus' response to graduate students and international students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents, and family members (when applicable) who are concerned about a distressed student. The Slug Support Case Manager for Graduate Students works closely with key offices to identify and intervene as early as possible with graduate students potentially experiencing basic need insecurities, distress, or other challenges who would benefit from advocacy and support services.
The Slug Support Case Manager for Graduate Students provides information and training for the Graduate Division staff and community, including consulting about graduate students who may need support as well as providing general information about Slug Support during Orientation and other key events. The incumbent works directly with students referred by the Graduate Division to help resolve complex situations and advocate on their behalf, fielding calls, emails, and referrals, and coordinates responses and services for individual students. Additionally, the incumbent researches national best practices and participates on various "students of concern" committees. The Slug Support Case Manager for Graduate students also supports the activities, programs, and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $66,900 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages graduate and international students of concern cases that require gathering information, developing recommendations for response and taking the initiative to mobilize appropriate responses and/or services. • Provides information to the student and student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, • Graduate departments, International Student & Scholar Services, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial, and social issues.
15% - Distress Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community who are concerned about a graduate or international student. • Consults with other departments on student cases. • Connects students to resources and offices across campus such as Counseling and Psychological Services, Academic Advising, and Residential Life, among others, develop action plans, and follow up with students, staff, and faculty as appropriate. • Serves as an active member of the UC System-wide Case Management Team as well as the Systemwide Graduate Student Case Management team. • Responds to inquiries about distressed students from faculty, staff, students, and parents/family members. • Provides information and resources to appropriate campus services. • Activates the Slug Support team for high-level and high-risk incidents as needed. • Provides information and training for the Graduate, department staff, and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Graduate Division to help resolve complex situations and advocate on their behalf.
10% - Partnership Building
• Develops and fosters relationships with key campus partners such as the International Student & Scholar Services, the graduate division, graduate departments, and the Graduate Student Association to better serve graduate students and develop best practices for supporting their unique needs. • Serves as a member of the Graduate Student of Concern working group to discuss specific students of concern and larger issues impacting the graduate student community, and to develop resources and solutions.
5% - Outreach and Education
• Works collaboratively with Counseling and Psychological Services and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to graduate students in distress or who are experiencing basic need insecurities. • Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Works with a broad cross-section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, Graduate Departments, and Residential Services to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students.
REQUIRED QUALIFICATIONS
• Bachelor's Degree in related area and/or equivalent experience/training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational, and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off-campus health care providers, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff, and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity, and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with graduate students and international students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement. • Selected candidate will be required to complete training within established time frames as directed including UC compliance training. • Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to travel to multiple work locations on and off campus. • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5263412
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
