University of California, Berkeley
Berkeley, CA, USA
Director of Operations & Strategy (0547) Job 86744 - Terner Center / College of Environmental Desig About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can https://hr.berkeley.edu/grow at UC Berkeley. Departmental Overview
The Terner Center formulates bold strategies to house families from all walks of life in vibrant, sustainable, and affordable homes and communities. Established in 2015, the Terner Center has quickly become a leading voice in identifying, developing, and advancing innovative public and private sector solutions to achieve broader housing affordability for American communities. The Terner Center is named after Don Terner, a housing pioneer whose ambitious, "no limits" spirit lives on in the ethos and approach to our work.
The Terner Center is focused on identifying ambitious, yet pragmatic solutions to today's most pressing housing challenges, supported by rigorous, action-oriented research. Our success is measured in part by the extent to which our ideas, research, and solutions influence dialogue, decision-making, and practice among policymakers and private sector leaders.
The Terner Center pursues ideas that can help expand the supply of housing and lower the cost of production; increase access to homes and opportunity-rich communities for people across the income spectrum; align housing and climate change priorities; and improve the outcomes of major housing policies and programs through rigorous impact assessment.
This position exists to manage the operations and strategic direction of the Terner Center for Housing Innovation. Under the supervision of the Managing Director, and in collaboration with the Research and Policy Director, the Director of Operations and Strategy oversees fundraising, HR, operations, strategic planning, financial management, and communications needed to advance high-impact housing research and policy engagement. Application Review Date
The First Review Date for this job is: June 22, 2026 Responsibilities
25%
• Provides leadership, direction, and managerial oversight to subordinates. • Offers direct leadership, direction, and managerial oversight to 3-4 career subordinates and several work-study students. • Provides operations, HR support, and coordination for the entire organization, including mentorship to other research staff.
20%
• Directs and guides subordinates in interactions with leadership groups, systemic initiatives, individual leaders, departments, and committees across the organization in the endeavor to achieve organizational improvement. • Oversees the use of key accountability tools (financial dashboard, time tracking system, and research paper pipeline) to ensure subordinates' effectiveness. • Manages critical external relationships, including those with University Finance and HR staff, fundraising, and communications. • Guides the Fund Development staff to ensure strategic alignment between Terner goals and University goals.
15%
• Consults with leaders organization-wide to enhance organizational strengths and address system challenges to improve organizational effectiveness. • Works laterally and vertically across the organization to enhance strengths and resolve systemic challenges through strategic planning and the implementation of key operational systems. • Designs, owns, and maintains core cross-organizational systems, including a financial dashboard that reconciles UC financial systems with internal Terner budgeting, and a staff time tracker used for accurate project budgeting.
15%
• Makes recommendations on the identification and framing of systemic organizational issues, formulation of approaches to address them, and the advancement of major organization initiatives to address these issues. • Manages the overall strategic planning process, including oversight of consultant support and ongoing accountability for staff to achieve key metrics, measures, and outcomes. • Oversees a regular cadence of business meetings to report on progress and ensures the strategic plan flows down into the University's performance management system.
15%
• Establishes and recommends changes to policies that affect the department. Possesses authority to recommend and establish changes to internal policies necessary for smooth organizational operations, including conference room booking protocols, hybrid work agreements, and professional standards for public representation.
10%
• Responsible for managing expense priorities, financials, recommending and implementing changes to methods, technology adoption, the development of strategy, unit planning, staffing, communications, and other organizational development activities. • Wholly responsible for managing expense priorities, financials, and recommending/implementing procedural changes. • Collaborates with all organizational leaders annually to discuss and provide input on expense budgeting. • Oversees the revenue side, supporting leaders on prospect discussions, leading funding application submissions, and managing funds within the University. • Manages the organization's monthly budget documentation and reporting. • Oversees student programs and an internal staff mentorship program. • Acts as the primary interface with University HR on all new organizational hires.
Required Qualifications
• Thorough knowledge of organization and system operations, protocols, and procedures. • Demonstrates leadership and management skills required to lead subordinates, in the areas of staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees. • Requires a high degree of diplomacy, influence, and interpersonal skills to work effectively across the organization at all levels. • Able to interpret and communicate, both verbally and in writing, complex information clearly and concisely. • Knowledge of performance management frameworks, systems thinking, and project management best practices.
• Bachelor's degree in a related area and/or equivalent experience/training.
• Master's degree in a related area and/or equivalent experience/training.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $190,000 - $210,000. Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
To apply, visit https://apptrkr.com/7231219
Full Time
Director of Operations & Strategy (0547) Job 86744 - Terner Center / College of Environmental Desig About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can https://hr.berkeley.edu/grow at UC Berkeley. Departmental Overview
The Terner Center formulates bold strategies to house families from all walks of life in vibrant, sustainable, and affordable homes and communities. Established in 2015, the Terner Center has quickly become a leading voice in identifying, developing, and advancing innovative public and private sector solutions to achieve broader housing affordability for American communities. The Terner Center is named after Don Terner, a housing pioneer whose ambitious, "no limits" spirit lives on in the ethos and approach to our work.
The Terner Center is focused on identifying ambitious, yet pragmatic solutions to today's most pressing housing challenges, supported by rigorous, action-oriented research. Our success is measured in part by the extent to which our ideas, research, and solutions influence dialogue, decision-making, and practice among policymakers and private sector leaders.
The Terner Center pursues ideas that can help expand the supply of housing and lower the cost of production; increase access to homes and opportunity-rich communities for people across the income spectrum; align housing and climate change priorities; and improve the outcomes of major housing policies and programs through rigorous impact assessment.
This position exists to manage the operations and strategic direction of the Terner Center for Housing Innovation. Under the supervision of the Managing Director, and in collaboration with the Research and Policy Director, the Director of Operations and Strategy oversees fundraising, HR, operations, strategic planning, financial management, and communications needed to advance high-impact housing research and policy engagement. Application Review Date
The First Review Date for this job is: June 22, 2026 Responsibilities
25%
• Provides leadership, direction, and managerial oversight to subordinates. • Offers direct leadership, direction, and managerial oversight to 3-4 career subordinates and several work-study students. • Provides operations, HR support, and coordination for the entire organization, including mentorship to other research staff.
20%
• Directs and guides subordinates in interactions with leadership groups, systemic initiatives, individual leaders, departments, and committees across the organization in the endeavor to achieve organizational improvement. • Oversees the use of key accountability tools (financial dashboard, time tracking system, and research paper pipeline) to ensure subordinates' effectiveness. • Manages critical external relationships, including those with University Finance and HR staff, fundraising, and communications. • Guides the Fund Development staff to ensure strategic alignment between Terner goals and University goals.
15%
• Consults with leaders organization-wide to enhance organizational strengths and address system challenges to improve organizational effectiveness. • Works laterally and vertically across the organization to enhance strengths and resolve systemic challenges through strategic planning and the implementation of key operational systems. • Designs, owns, and maintains core cross-organizational systems, including a financial dashboard that reconciles UC financial systems with internal Terner budgeting, and a staff time tracker used for accurate project budgeting.
15%
• Makes recommendations on the identification and framing of systemic organizational issues, formulation of approaches to address them, and the advancement of major organization initiatives to address these issues. • Manages the overall strategic planning process, including oversight of consultant support and ongoing accountability for staff to achieve key metrics, measures, and outcomes. • Oversees a regular cadence of business meetings to report on progress and ensures the strategic plan flows down into the University's performance management system.
15%
• Establishes and recommends changes to policies that affect the department. Possesses authority to recommend and establish changes to internal policies necessary for smooth organizational operations, including conference room booking protocols, hybrid work agreements, and professional standards for public representation.
10%
• Responsible for managing expense priorities, financials, recommending and implementing changes to methods, technology adoption, the development of strategy, unit planning, staffing, communications, and other organizational development activities. • Wholly responsible for managing expense priorities, financials, and recommending/implementing procedural changes. • Collaborates with all organizational leaders annually to discuss and provide input on expense budgeting. • Oversees the revenue side, supporting leaders on prospect discussions, leading funding application submissions, and managing funds within the University. • Manages the organization's monthly budget documentation and reporting. • Oversees student programs and an internal staff mentorship program. • Acts as the primary interface with University HR on all new organizational hires.
Required Qualifications
• Thorough knowledge of organization and system operations, protocols, and procedures. • Demonstrates leadership and management skills required to lead subordinates, in the areas of staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees. • Requires a high degree of diplomacy, influence, and interpersonal skills to work effectively across the organization at all levels. • Able to interpret and communicate, both verbally and in writing, complex information clearly and concisely. • Knowledge of performance management frameworks, systems thinking, and project management best practices.
• Bachelor's degree in a related area and/or equivalent experience/training.
• Master's degree in a related area and/or equivalent experience/training.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $190,000 - $210,000. Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
To apply, visit https://apptrkr.com/7231219
Overview
The Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
The Data and Analytics Manager works closely with critical business stakeholders within Membership, Marketing and Communications, Product teams as well as closely partners across all other Cascade PBS departments to a drive data driven decision making culture.
This role will drive Advanced Analytics initiatives using SAAS products on a Multi-cloud tenant. Oversee and provides guidance to the Executive Leadership on audience retention and membership growth by providing critical analytics and recommendations. Recommend and develop strategies to improve both Donor and Audience growth performance and thought leadership with strategic analysis and actionable insights. Demonstrates Cascade PBS’s values of integrity, community, innovation and diversity.
Salary Range: $120,000 to $135,000
Location: Seattle, WA
Hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include :
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employer paid ORCA card
Employee Assistance Program (EAP)
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Oversee the data and analytics platform and strategy, ensuring business leaders have the insights they need to drive membership growth
Work with Cascade PBS business and technology leaders to define KPIs, and gear our products and programs accordingly
Directs analytics and data specialists to oversee KPI reporting, data engineering, pipeline creation, manage cloud computing environments and SAAS platforms.
Supports testing, channel optimization, paid media funnel analysis which includes marketing attribution tracking as well as performance forecasting, audience behavioral analysis, social media sentiment analysis, as well as advanced analytics on both audience behavior and financial results
Draw data from a variety of sources, and package it in an actionable way (data lake, visualization layer) for business leaders
Maintain, optimized, and iterate on a scalable analytics infrastructure including, dashboards and self-service tools to support:
Informing content, sales, marketing, fundraising, and overall organizational strategy
Identifying new opportunities, partnerships and technologies to grow audience and revenue
Enabling Cascade PBS to deliver personalized and high-quality experiences to the populations we serve
Empowering stakeholders at all levels of the organization to make informed data-driven decisions
Work with vendors, business and technical staff to oversee major data projects, including organization-wide analytics infrastructure (data lake, next-generation dashboards, self-serve visualization tools)
Lead data and information management strategy
Implement a comprehensive data strategy for acquisition, management, and integration of internally and externally sourced data assets
Partner with the IT Team, consultants and other third-party vendors to provide oversight and discipline over all data-related technology decisions.
Promote the use of data and analytics in the project planning process –including project justification, design, and evaluation by providing a basic data and analytics framework
Offer resources and services to Cascade PBS stakeholders
Data and Analytics Lead or the organization with primary responsibility for crafting, maintaining and iterating on an integrated analytics platform.
Ensure data accuracy
Cultivate deep interdepartmental relationships to improve the ways of working and develop systems that help foster ownership and tracking of KPIs and business objectives
Maintain members’ digital privacy, ensuring Cascade PBS collects only the information necessary to serve members, and protects that data to maintain trust with our members and the community we serve.
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Experience with media research, including methodologies, market players, and usage
Fluency in applying data science to real-world business problems
Problem solver with excellent analytical skills and ability to turn data into information. Proven success in providing data-driven strategic recommendations to drive concrete action
Ability to operate independently and manage multiple time-sensitive projects simultaneously
Excellent communication and presentation skills with ability to understand how and why business users make decisions, and how data can enable them
Strong leadership skills with prior experience, building and leading a data analytics and driving cultural change
Knowledge of business intelligence solutions
Strong knowledge of relational database modeling required, including logical and functional modeling
Experience with data modeling concepts, such as logistic regression, is preferred
EDUCATION AND EXPERIENCE
Bachelor’s degree in computer science, data science, analytics or a related field or equivalent experience
At least 7 years of experience with a mix of business intelligence, advanced analytics, and data management
At least 5 years of experience developing reporting and dashboards in business intelligence tools or people analytics platforms
Television ratings experience a plus
PHYSICAL REQUIREMENTS
Ability to regularly type on a keyboard
Ability to view data on a computer screen for long periods of time
Ability to sit or stand for extended periods
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@cascadepbs.org.
Full Time
Overview
The Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
The Data and Analytics Manager works closely with critical business stakeholders within Membership, Marketing and Communications, Product teams as well as closely partners across all other Cascade PBS departments to a drive data driven decision making culture.
This role will drive Advanced Analytics initiatives using SAAS products on a Multi-cloud tenant. Oversee and provides guidance to the Executive Leadership on audience retention and membership growth by providing critical analytics and recommendations. Recommend and develop strategies to improve both Donor and Audience growth performance and thought leadership with strategic analysis and actionable insights. Demonstrates Cascade PBS’s values of integrity, community, innovation and diversity.
Salary Range: $120,000 to $135,000
Location: Seattle, WA
Hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include :
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employer paid ORCA card
Employee Assistance Program (EAP)
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Oversee the data and analytics platform and strategy, ensuring business leaders have the insights they need to drive membership growth
Work with Cascade PBS business and technology leaders to define KPIs, and gear our products and programs accordingly
Directs analytics and data specialists to oversee KPI reporting, data engineering, pipeline creation, manage cloud computing environments and SAAS platforms.
Supports testing, channel optimization, paid media funnel analysis which includes marketing attribution tracking as well as performance forecasting, audience behavioral analysis, social media sentiment analysis, as well as advanced analytics on both audience behavior and financial results
Draw data from a variety of sources, and package it in an actionable way (data lake, visualization layer) for business leaders
Maintain, optimized, and iterate on a scalable analytics infrastructure including, dashboards and self-service tools to support:
Informing content, sales, marketing, fundraising, and overall organizational strategy
Identifying new opportunities, partnerships and technologies to grow audience and revenue
Enabling Cascade PBS to deliver personalized and high-quality experiences to the populations we serve
Empowering stakeholders at all levels of the organization to make informed data-driven decisions
Work with vendors, business and technical staff to oversee major data projects, including organization-wide analytics infrastructure (data lake, next-generation dashboards, self-serve visualization tools)
Lead data and information management strategy
Implement a comprehensive data strategy for acquisition, management, and integration of internally and externally sourced data assets
Partner with the IT Team, consultants and other third-party vendors to provide oversight and discipline over all data-related technology decisions.
Promote the use of data and analytics in the project planning process –including project justification, design, and evaluation by providing a basic data and analytics framework
Offer resources and services to Cascade PBS stakeholders
Data and Analytics Lead or the organization with primary responsibility for crafting, maintaining and iterating on an integrated analytics platform.
Ensure data accuracy
Cultivate deep interdepartmental relationships to improve the ways of working and develop systems that help foster ownership and tracking of KPIs and business objectives
Maintain members’ digital privacy, ensuring Cascade PBS collects only the information necessary to serve members, and protects that data to maintain trust with our members and the community we serve.
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Experience with media research, including methodologies, market players, and usage
Fluency in applying data science to real-world business problems
Problem solver with excellent analytical skills and ability to turn data into information. Proven success in providing data-driven strategic recommendations to drive concrete action
Ability to operate independently and manage multiple time-sensitive projects simultaneously
Excellent communication and presentation skills with ability to understand how and why business users make decisions, and how data can enable them
Strong leadership skills with prior experience, building and leading a data analytics and driving cultural change
Knowledge of business intelligence solutions
Strong knowledge of relational database modeling required, including logical and functional modeling
Experience with data modeling concepts, such as logistic regression, is preferred
EDUCATION AND EXPERIENCE
Bachelor’s degree in computer science, data science, analytics or a related field or equivalent experience
At least 7 years of experience with a mix of business intelligence, advanced analytics, and data management
At least 5 years of experience developing reporting and dashboards in business intelligence tools or people analytics platforms
Television ratings experience a plus
PHYSICAL REQUIREMENTS
Ability to regularly type on a keyboard
Ability to view data on a computer screen for long periods of time
Ability to sit or stand for extended periods
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@cascadepbs.org.
Company Description:
Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning.
We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”.
Job Summary:
We are seeking a highly motivated and analytical Consultant to join our Organizational Assessment practice. In this role, you will play a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. You will work closely with project managers and client teams, providing robust data analysis, conducting research, and supporting the development of actionable recommendations. While this role supports a variety of organizational assessments, candidates with an interest or background in operations are highly encouraged to apply.
Primary Responsibilities:
With little oversight, analyze organizational data, workflows, and performance metrics to identify opportunities for operational improvement.
Assist in conducting qualitative and quantitative research, including stakeholder interviews, surveys, and benchmarking studies.
Support the evaluation of operations practices within local government agencies.
Draft comprehensive reports, memos, and presentations that clearly communicate complex findings and strategic recommendations to clients.
Participate in client meetings, workshops, and presentations.
Collaborate effectively with project managers to ensure deliverables are completed on time and meet our rigorous quality standards.
Requirements:
A Bachelor’s degree in public administration, business, public policy, or a related field.
5+ years of experience within the local government or utility sectors.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
High proficiency in Microsoft Office applications (Excel, PowerPoint, Word).
Ability to manage multiple tasks simultaneously.
Ability to travel as needed to client sites across the country.
Ability to commute to one of our office locations (Santa Barbara, CA; Denver, CO; Littleton, CO; Orlando, FL; Kansas City, MO; Charlotte, NC; Durham, NC; Albany, NY; Cincinnati, OH; or Austin, TX)
Preferences:
Master’s degree.
Located in the Western United States.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Rewards:
Working for a value-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation and excellent benefits that include:
100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits
Health Savings Account
Medical and Dependent Care Flexible Spending Accounts
Vision Insurance
Company paid Life and Disability Insurance
Employee Assistance Program
Discretionary paid time off program
Education Reimbursement Program
401(k) with company contributions
Long-Term care benefits
Pet insurance
Hybrid work schedule (three days in the office and two days remote)
The salary range for the Consultant position is $78 to $104k. Compensation depends on education, experience, and location.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law.
Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536.
To learn more about Raftelis and apply, please visit www.raftelis.com .
Full Time
Company Description:
Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning.
We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”.
Job Summary:
We are seeking a highly motivated and analytical Consultant to join our Organizational Assessment practice. In this role, you will play a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. You will work closely with project managers and client teams, providing robust data analysis, conducting research, and supporting the development of actionable recommendations. While this role supports a variety of organizational assessments, candidates with an interest or background in operations are highly encouraged to apply.
Primary Responsibilities:
With little oversight, analyze organizational data, workflows, and performance metrics to identify opportunities for operational improvement.
Assist in conducting qualitative and quantitative research, including stakeholder interviews, surveys, and benchmarking studies.
Support the evaluation of operations practices within local government agencies.
Draft comprehensive reports, memos, and presentations that clearly communicate complex findings and strategic recommendations to clients.
Participate in client meetings, workshops, and presentations.
Collaborate effectively with project managers to ensure deliverables are completed on time and meet our rigorous quality standards.
Requirements:
A Bachelor’s degree in public administration, business, public policy, or a related field.
5+ years of experience within the local government or utility sectors.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
High proficiency in Microsoft Office applications (Excel, PowerPoint, Word).
Ability to manage multiple tasks simultaneously.
Ability to travel as needed to client sites across the country.
Ability to commute to one of our office locations (Santa Barbara, CA; Denver, CO; Littleton, CO; Orlando, FL; Kansas City, MO; Charlotte, NC; Durham, NC; Albany, NY; Cincinnati, OH; or Austin, TX)
Preferences:
Master’s degree.
Located in the Western United States.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Rewards:
Working for a value-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation and excellent benefits that include:
100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits
Health Savings Account
Medical and Dependent Care Flexible Spending Accounts
Vision Insurance
Company paid Life and Disability Insurance
Employee Assistance Program
Discretionary paid time off program
Education Reimbursement Program
401(k) with company contributions
Long-Term care benefits
Pet insurance
Hybrid work schedule (three days in the office and two days remote)
The salary range for the Consultant position is $78 to $104k. Compensation depends on education, experience, and location.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law.
Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536.
To learn more about Raftelis and apply, please visit www.raftelis.com .
Company Description:
Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning.
We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”.
Job Summary:
The Organizational Assessment Practice is seeking a Manager based in the Western United States. This role plays a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. The Manager directs consulting engagements from initiation to completion, ensuring exceptional quality and serving as the primary point of contact for client relations.
Primary Responsibilities:
Manage complex organizational assessment projects from start to finish, keeping teams on schedule and within budget.
Perform detailed quality assurance on all project deliverables, reports, and data analyses to maintain the highest standards of accuracy.
Build and maintain strong, productive relationships with client stakeholders, acting as a trusted advisor throughout the engagement.
Conduct organizational and operational reviews of local government and utility departments. Present findings and recommendations to client leadership, governing bodies, and utility boards.
Support business development efforts by identifying client needs and contributing to proposal development.
Mentor and guide junior project staff to support their professional development.
Requirements:
A Bachelor’s degree in public administration, business, public policy, or a related field.
10+ years of experience managing projects or working within the local government or utility sectors.
Proven track record of managing long-term consulting or operational projects from start to finish.
Exceptional client relations and communication skills, with the ability to present complex information clearly.
Demonstrated experience performing rigorous quality assurance on professional documents and operational plans.
Strong analytical skills and the ability to solve complex organizational challenges.
Ability to travel as needed to client sites, primarily located in the Western United States.
Based in the Western United States.
Preferences:
Master’s degree.
Consulting experience.
Direct experience in operations work.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Rewards:
Working for a values-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation, generous bonus structure and excellent benefits that include:
100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits
Health Savings Account
Medical and Dependent Care Flexible Spending Accounts
Vision Insurance
Company paid Life and Disability Insurance
Employee Assistance Program
Discretionary paid time off program
Education Reimbursement Program
401(k) with company contributions
Long-Term care benefits
Pet insurance
The salary range for the Manager position is $104k to $172k. Compensation depends on education, experience, and location. Employees in the position of Manager may be eligible for an annual performance bonus in the range of up to 25% of compensation, depending on the firm’s yearly performance, their practices' performance, and the performance of the employee. Such bonuses are not guaranteed and are at the discretion of the firm.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law.
Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536.
To learn more about Raftelis and apply, please visit www.raftelis.com .
Full Time
Company Description:
Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning.
We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”.
Job Summary:
The Organizational Assessment Practice is seeking a Manager based in the Western United States. This role plays a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. The Manager directs consulting engagements from initiation to completion, ensuring exceptional quality and serving as the primary point of contact for client relations.
Primary Responsibilities:
Manage complex organizational assessment projects from start to finish, keeping teams on schedule and within budget.
Perform detailed quality assurance on all project deliverables, reports, and data analyses to maintain the highest standards of accuracy.
Build and maintain strong, productive relationships with client stakeholders, acting as a trusted advisor throughout the engagement.
Conduct organizational and operational reviews of local government and utility departments. Present findings and recommendations to client leadership, governing bodies, and utility boards.
Support business development efforts by identifying client needs and contributing to proposal development.
Mentor and guide junior project staff to support their professional development.
Requirements:
A Bachelor’s degree in public administration, business, public policy, or a related field.
10+ years of experience managing projects or working within the local government or utility sectors.
Proven track record of managing long-term consulting or operational projects from start to finish.
Exceptional client relations and communication skills, with the ability to present complex information clearly.
Demonstrated experience performing rigorous quality assurance on professional documents and operational plans.
Strong analytical skills and the ability to solve complex organizational challenges.
Ability to travel as needed to client sites, primarily located in the Western United States.
Based in the Western United States.
Preferences:
Master’s degree.
Consulting experience.
Direct experience in operations work.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Rewards:
Working for a values-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation, generous bonus structure and excellent benefits that include:
100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits
Health Savings Account
Medical and Dependent Care Flexible Spending Accounts
Vision Insurance
Company paid Life and Disability Insurance
Employee Assistance Program
Discretionary paid time off program
Education Reimbursement Program
401(k) with company contributions
Long-Term care benefits
Pet insurance
The salary range for the Manager position is $104k to $172k. Compensation depends on education, experience, and location. Employees in the position of Manager may be eligible for an annual performance bonus in the range of up to 25% of compensation, depending on the firm’s yearly performance, their practices' performance, and the performance of the employee. Such bonuses are not guaranteed and are at the discretion of the firm.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law.
Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536.
To learn more about Raftelis and apply, please visit www.raftelis.com .
Application deadline: April 10, 2026
Anticipated start date: May 2026
About the position
Can you write winning grant proposals and find funding opportunities to help protect the Grand Canyon and the Colorado Plateau?
The Grand Canyon Trust is seeking a foundations manager to lead our foundation fundraising efforts. In this role, you'll build and deepen relationships with foundation partners, craft compelling proposals and reports, and help secure resources that power our conservation and environmental justice work across the Colorado Plateau.
You'll collaborate closely with our conservation, finance, and development teams to identify funding priorities, tell our story with clarity and impact, and grow our foundation portfolio. The ideal candidate is a skilled writer with a knack for relationship-building, a passion for the natural world, and the ability to manage multiple deadlines with grace. We're looking for someone who brings both strategic thinking and genuine warmth to their work — someone who understands that great fundraising starts with great partnerships.
This is an opportunity to join a strong, mission-driven team with a 40-year track record of delivering results for the land alongside the people of the Colorado Plateau.
What does this position entail?
Develop a strong understanding of the Trust’s programs and collaborate with conservation and finance directors to identify funding priorities.
Craft high-quality and compelling case statements, proposals, reports, and project budgets working closely with program and finance staff.
Manage the grants calendar and ensure all proposal and reporting deadlines are met.
Steward all foundation relationships through regular communication and meaningful opportunities for engagement, including multiday field trips.
Research, cultivate, and secure new foundation partners, with a goal of increasing foundation support by 10% annually.
Manage a heavy volume of writing assignments on a variety of topics and with tight, externally driven deadlines.
Maintain accurate and detailed information in Salesforce related to each foundation partner, including proposals, reports, and all associated communications.
Desired qualifications
4+ years of experience with grant writing and foundation fundraising work.
Exceptional written and verbal communication skills.
Demonstrated success developing and producing proposals, reports, grant budgets, and other development materials.
Adeptness in cultivating and nurturing relationships with foundation partners that lead to increased engagement and long-term support.
Knowledge of best practices in foundation fundraising, with an understanding of emerging trends and opportunities in the field.
Background in conservation, with a preference for experience grounded on the Colorado Plateau. Familiarity with environmental justice advocacy is a plus.
Sensitivity and proficiency working in multicultural spaces — both in the workplace and in community.
Proficiency with relevant technology and applications, including Salesforce (or similar customer relationship management software), Google Workspace, Microsoft Office Suite, and Zoom.
Note that experience includes lived experience, traditional knowledge, volunteer experience, school or coursework, work experience, and other related qualifications, skills, and experience.
No candidate will meet every requirement. If you're excited about the position and think you may be a good candidate, we encourage you to apply.
The nitty-gritty
Flexibility and paid time off
Flexible scheduling
12 paid holidays
Two weeks paid vacation and two weeks paid sick leave
12-14 weeks of paid parental leave
Benefits
100% employer-paid employee medical and dental insurance (50 % employer-paid for qualified dependent premiums)
4% automatic employer contribution to 401K retirement plan plus up to 2%match
Employer-paid long-term disability insurance
Professional development opportunities
Paid community service time, sabbatical leave, and more
Location
Position can be based in Arizona, Utah, Colorado, or New Mexico with a strong preference for proximity to Flagstaff, Arizona. A hybrid schedule and office space is available for those in Flagstaff. Remote work is available for candidates based elsewhere in the Four Corner states. Travel between 10% and 20% of the time is required.
Compensation
Up to $57,609 - $76,420 annual salary, commensurate with experience and qualifications.
Who would my supervisor be?
Chris Glick, development director
How do I apply?
Please send your resume and cover letter to careers@grandcanyontrust.org . The application deadline is Friday, April 10, 2026, at 5 p.m. MT. If you need a reasonable accommodation, contact careers@grandcanyontrust.org
The Grand Canyon Trust is an equal opportunity employer, and we are committed to justice, equity, diversity, and inclusion in every aspect of our organization. We work actively to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of identity including but not limited to: Race, ethnicity, gender, parental status, national origin, age, religion, disability, veterans’ status, sexual orientation, gender identity, or gender expression. We actively seek diversity in our candidate pools. Applicants of all identities are encouraged to apply.
Full Time
Application deadline: April 10, 2026
Anticipated start date: May 2026
About the position
Can you write winning grant proposals and find funding opportunities to help protect the Grand Canyon and the Colorado Plateau?
The Grand Canyon Trust is seeking a foundations manager to lead our foundation fundraising efforts. In this role, you'll build and deepen relationships with foundation partners, craft compelling proposals and reports, and help secure resources that power our conservation and environmental justice work across the Colorado Plateau.
You'll collaborate closely with our conservation, finance, and development teams to identify funding priorities, tell our story with clarity and impact, and grow our foundation portfolio. The ideal candidate is a skilled writer with a knack for relationship-building, a passion for the natural world, and the ability to manage multiple deadlines with grace. We're looking for someone who brings both strategic thinking and genuine warmth to their work — someone who understands that great fundraising starts with great partnerships.
This is an opportunity to join a strong, mission-driven team with a 40-year track record of delivering results for the land alongside the people of the Colorado Plateau.
What does this position entail?
Develop a strong understanding of the Trust’s programs and collaborate with conservation and finance directors to identify funding priorities.
Craft high-quality and compelling case statements, proposals, reports, and project budgets working closely with program and finance staff.
Manage the grants calendar and ensure all proposal and reporting deadlines are met.
Steward all foundation relationships through regular communication and meaningful opportunities for engagement, including multiday field trips.
Research, cultivate, and secure new foundation partners, with a goal of increasing foundation support by 10% annually.
Manage a heavy volume of writing assignments on a variety of topics and with tight, externally driven deadlines.
Maintain accurate and detailed information in Salesforce related to each foundation partner, including proposals, reports, and all associated communications.
Desired qualifications
4+ years of experience with grant writing and foundation fundraising work.
Exceptional written and verbal communication skills.
Demonstrated success developing and producing proposals, reports, grant budgets, and other development materials.
Adeptness in cultivating and nurturing relationships with foundation partners that lead to increased engagement and long-term support.
Knowledge of best practices in foundation fundraising, with an understanding of emerging trends and opportunities in the field.
Background in conservation, with a preference for experience grounded on the Colorado Plateau. Familiarity with environmental justice advocacy is a plus.
Sensitivity and proficiency working in multicultural spaces — both in the workplace and in community.
Proficiency with relevant technology and applications, including Salesforce (or similar customer relationship management software), Google Workspace, Microsoft Office Suite, and Zoom.
Note that experience includes lived experience, traditional knowledge, volunteer experience, school or coursework, work experience, and other related qualifications, skills, and experience.
No candidate will meet every requirement. If you're excited about the position and think you may be a good candidate, we encourage you to apply.
The nitty-gritty
Flexibility and paid time off
Flexible scheduling
12 paid holidays
Two weeks paid vacation and two weeks paid sick leave
12-14 weeks of paid parental leave
Benefits
100% employer-paid employee medical and dental insurance (50 % employer-paid for qualified dependent premiums)
4% automatic employer contribution to 401K retirement plan plus up to 2%match
Employer-paid long-term disability insurance
Professional development opportunities
Paid community service time, sabbatical leave, and more
Location
Position can be based in Arizona, Utah, Colorado, or New Mexico with a strong preference for proximity to Flagstaff, Arizona. A hybrid schedule and office space is available for those in Flagstaff. Remote work is available for candidates based elsewhere in the Four Corner states. Travel between 10% and 20% of the time is required.
Compensation
Up to $57,609 - $76,420 annual salary, commensurate with experience and qualifications.
Who would my supervisor be?
Chris Glick, development director
How do I apply?
Please send your resume and cover letter to careers@grandcanyontrust.org . The application deadline is Friday, April 10, 2026, at 5 p.m. MT. If you need a reasonable accommodation, contact careers@grandcanyontrust.org
The Grand Canyon Trust is an equal opportunity employer, and we are committed to justice, equity, diversity, and inclusion in every aspect of our organization. We work actively to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of identity including but not limited to: Race, ethnicity, gender, parental status, national origin, age, religion, disability, veterans’ status, sexual orientation, gender identity, or gender expression. We actively seek diversity in our candidate pools. Applicants of all identities are encouraged to apply.
Santa Clara Valley Transportation Authority
San Jose, CA, USA
Emergency Preparedness Manager
Santa Clara Valley Transportation Authority
Salary: $157,783.54 - $191,813.38 Annually
Job Type: Full-Time
Job Number: 26-CK-26-00022
Closing: 3/3/2026 11:59 PM Pacific
Location: CA 95134-1927, CA
Department: System Safety & Security Admin.
Division: System Safety & Security
Job Description
The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves.
Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation.
Definition
Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities.
Distinguishing Characteristics
The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues.
The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders.
The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness.
In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA.
About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform
Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Essential Job Functions
Typical Tasks:
• Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination.
Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred.
A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred.
Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment.
Supplemental Information
Knowledge of:
• Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management.
Ability to:
• Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome;
• Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays.
Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.
This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.
Tentative Examinations:
Oral Panel: Week of March 16, 2026
Conditions of Employment
Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.
For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
To apply, please visit https://apptrkr.com/6946143
Full Time
Emergency Preparedness Manager
Santa Clara Valley Transportation Authority
Salary: $157,783.54 - $191,813.38 Annually
Job Type: Full-Time
Job Number: 26-CK-26-00022
Closing: 3/3/2026 11:59 PM Pacific
Location: CA 95134-1927, CA
Department: System Safety & Security Admin.
Division: System Safety & Security
Job Description
The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves.
Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation.
Definition
Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities.
Distinguishing Characteristics
The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues.
The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders.
The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness.
In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA.
About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform
Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Essential Job Functions
Typical Tasks:
• Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination.
Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred.
A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred.
Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment.
Supplemental Information
Knowledge of:
• Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management.
Ability to:
• Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome;
• Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays.
Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.
This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.
Tentative Examinations:
Oral Panel: Week of March 16, 2026
Conditions of Employment
Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.
For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
To apply, please visit https://apptrkr.com/6946143
We’re Hiring!
Veterinary Technician Senior Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director, Hospital Operations
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.
Compensation Range: $81,120 - $93,600 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Center’s main hospital located in Sausalito, California. As a member of the Hospital Operations Department leadership team, this role contributes to the overall direction, strategy, and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team, fostering professional development, competency growth, and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions, supporting alignment with organizational practices in marine mammal medicine, research activities, and Teaching Hospital program initiatives to advance the Center’s mission and strategic priorities.
Essential Functions:
Leadership, Education, & People Management: 30%
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and protocols.
Mentor and provide for professional development of staff, fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
Provide coaching to strengthen internal communications within the team and across departments, creating a positive, supportive, and team-oriented work environment.
Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
Provide mentorship, instruction, and supervision to participants in the Center’s Teaching Hospital programs.
Participation in team, department, and organizational leadership and strategy meetings and workshops as requested.
Provide guidance, advice, and judgement determinations for medical-related questions from animal care volunteers.
Program Administration: 25%
Manage and mentor the veterinary technician team, providing clear daily workflow direction and assigning assignments with clinical priorities.
Oversee the implementation of hospital operations policies and procedures, ensuring compliance with permits, regulatory guidance, and organizational standards.
Ensure proper documentation, data accuracy, and compliance with medical recordkeeping (RUBY database), controlled substance handling, and safety protocols.
Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
Provide consultation and guidance to California-based satellite facilities, consulting with the attending veterinarian as needed, to provide medical orders over-the-phone.
Manage medical supply inventories and coordinate procurement within budget guidelines.
Ensure the accurate maintenance of controlled drugs and drug logs.
Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
Ensure the Center’s reference materials, training courses, and Learning Management System (LMS) content reflect current protocols and practices.
Technical Management: 30 %
Provide oversight and leadership in coordination of patient care activities, workflow management, and resource allocation to ensure clinical operations run at high efficiency.
Serve as a technical expert and problem-solve for complex clinical cases, ensuring adherence to established veterinary protocols.
Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
Perform and oversee advanced technical procedures under the direction of the attending veterinarian, including patient assessments, diagnostic testing, imaging, sample collection, anesthesia administration, surgical assistance, and euthanasia.
Oversee the execution of veterinary orders, ensuring adherence to established medical protocols, and leading the technician team in maintaining high standards of care and safety in all clinical operations.
Ensure that all equipment is properly maintained, and that all personnel responsible for use of the equipment have the necessary training.
Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.
Budget Management & Fundraising: 5%
Support the department’s budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
Represent and promote the Center to donors, prospects, and partners as opportunities arise.
May occasionally support the cultivation of individual donors, grants, family foundations, and corporate sponsors in both written and verbal formats.
Organizational Impact: 5 %
May actively serve on an organizational wide committee(s).
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
1 – Animal Husbandry Manager
1 – Satellite Animal Husbandry Manager
2 – Veterinary Technician
2 – Relief Veterinary Technician
Knowledge, Skills, and Abilities:
Strong commitment to the mission of the Marine Mammal Center.
Ability to oversee and ensure staff proficiency in veterinary clinical procedures, providing mentorship, training, and quality assurance.
Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies, ensuring calm, accurate, and protocol-driven care.
Broad background and robust skillset in advanced veterinary nursing tasks, and the ability to train others to perform them as well.
Ability to supervise the safe and competent use of veterinary equipment (e.g., anesthesia, digital x-ray machines, ultrasound, endoscopy, lab equipment), ensuring staff are trained, safe, and compliant with protocols.
Strong communication skills, with the ability to convey information clearly and foster transparent communication across teams, departments, and volunteers.
Demonstrated decision-making and judgment skills, with the capacity to prioritize, allocate resources, and make sound operational choices in complex situations.
Ability to mentor and instruct students and staff at differing stages of their career path, demonstrating patience, adaptability, and commitment to professional development.
Ability to oversee accurate medical recordkeeping, ensuring data entry, compliance, and integrity within the medical recordkeeping system and other databases.
Ability to translate management directives into clear staff priorities, ensuring alignment between daily work and organizational objectives.
Capacity to work independently while exercising managerial judgment, ensuring projects, priorities, commitments, and deadlines are met.
Ability to gather, analyze, and interpret data to identify potential problems and implement effective solutions.
Ability to build collaboration across diverse teams, fostering open communication, shared responsibility, and mutual respect.
Adaptability and resilience in the face of change, with the ability to model learning and growth from challenges and feedback.
Strong organizational and leadership skills, including attention to detail, time management, and the ability to coordinate multiple priorities simultaneously.
Skills using Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
Ability to establish and maintain effective working relationships with staff, volunteers, training participants, and members of the public.
Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Working in outdoor weather conditions and elements is expected.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open-cubicle office space environment with many distractions.
Ability to operate equipment safely and competently to carry out duties.
Ability to walk up to 5 miles during a shift on a frequent basis.
Ability to drive/operate a vehicle for extensive periods of time, this includes operating large trucks to assist with transporting animals between sites.
Ability to spend extended periods of time on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Ability to work closely with wild animals requires physical strength, dexterity, and reflexes to keep themselves and other personnel around them safe.
Ability to perform physical work requires manual dexterity, agility, strength, and coordination, including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
Risks associated with animal handling such as animal bites or scratches.
Exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Full-time
We’re Hiring!
Veterinary Technician Senior Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director, Hospital Operations
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.
Compensation Range: $81,120 - $93,600 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Center’s main hospital located in Sausalito, California. As a member of the Hospital Operations Department leadership team, this role contributes to the overall direction, strategy, and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team, fostering professional development, competency growth, and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions, supporting alignment with organizational practices in marine mammal medicine, research activities, and Teaching Hospital program initiatives to advance the Center’s mission and strategic priorities.
Essential Functions:
Leadership, Education, & People Management: 30%
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and protocols.
Mentor and provide for professional development of staff, fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
Provide coaching to strengthen internal communications within the team and across departments, creating a positive, supportive, and team-oriented work environment.
Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
Provide mentorship, instruction, and supervision to participants in the Center’s Teaching Hospital programs.
Participation in team, department, and organizational leadership and strategy meetings and workshops as requested.
Provide guidance, advice, and judgement determinations for medical-related questions from animal care volunteers.
Program Administration: 25%
Manage and mentor the veterinary technician team, providing clear daily workflow direction and assigning assignments with clinical priorities.
Oversee the implementation of hospital operations policies and procedures, ensuring compliance with permits, regulatory guidance, and organizational standards.
Ensure proper documentation, data accuracy, and compliance with medical recordkeeping (RUBY database), controlled substance handling, and safety protocols.
Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
Provide consultation and guidance to California-based satellite facilities, consulting with the attending veterinarian as needed, to provide medical orders over-the-phone.
Manage medical supply inventories and coordinate procurement within budget guidelines.
Ensure the accurate maintenance of controlled drugs and drug logs.
Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
Ensure the Center’s reference materials, training courses, and Learning Management System (LMS) content reflect current protocols and practices.
Technical Management: 30 %
Provide oversight and leadership in coordination of patient care activities, workflow management, and resource allocation to ensure clinical operations run at high efficiency.
Serve as a technical expert and problem-solve for complex clinical cases, ensuring adherence to established veterinary protocols.
Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
Perform and oversee advanced technical procedures under the direction of the attending veterinarian, including patient assessments, diagnostic testing, imaging, sample collection, anesthesia administration, surgical assistance, and euthanasia.
Oversee the execution of veterinary orders, ensuring adherence to established medical protocols, and leading the technician team in maintaining high standards of care and safety in all clinical operations.
Ensure that all equipment is properly maintained, and that all personnel responsible for use of the equipment have the necessary training.
Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.
Budget Management & Fundraising: 5%
Support the department’s budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
Represent and promote the Center to donors, prospects, and partners as opportunities arise.
May occasionally support the cultivation of individual donors, grants, family foundations, and corporate sponsors in both written and verbal formats.
Organizational Impact: 5 %
May actively serve on an organizational wide committee(s).
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
1 – Animal Husbandry Manager
1 – Satellite Animal Husbandry Manager
2 – Veterinary Technician
2 – Relief Veterinary Technician
Knowledge, Skills, and Abilities:
Strong commitment to the mission of the Marine Mammal Center.
Ability to oversee and ensure staff proficiency in veterinary clinical procedures, providing mentorship, training, and quality assurance.
Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies, ensuring calm, accurate, and protocol-driven care.
Broad background and robust skillset in advanced veterinary nursing tasks, and the ability to train others to perform them as well.
Ability to supervise the safe and competent use of veterinary equipment (e.g., anesthesia, digital x-ray machines, ultrasound, endoscopy, lab equipment), ensuring staff are trained, safe, and compliant with protocols.
Strong communication skills, with the ability to convey information clearly and foster transparent communication across teams, departments, and volunteers.
Demonstrated decision-making and judgment skills, with the capacity to prioritize, allocate resources, and make sound operational choices in complex situations.
Ability to mentor and instruct students and staff at differing stages of their career path, demonstrating patience, adaptability, and commitment to professional development.
Ability to oversee accurate medical recordkeeping, ensuring data entry, compliance, and integrity within the medical recordkeeping system and other databases.
Ability to translate management directives into clear staff priorities, ensuring alignment between daily work and organizational objectives.
Capacity to work independently while exercising managerial judgment, ensuring projects, priorities, commitments, and deadlines are met.
Ability to gather, analyze, and interpret data to identify potential problems and implement effective solutions.
Ability to build collaboration across diverse teams, fostering open communication, shared responsibility, and mutual respect.
Adaptability and resilience in the face of change, with the ability to model learning and growth from challenges and feedback.
Strong organizational and leadership skills, including attention to detail, time management, and the ability to coordinate multiple priorities simultaneously.
Skills using Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
Ability to establish and maintain effective working relationships with staff, volunteers, training participants, and members of the public.
Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Working in outdoor weather conditions and elements is expected.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open-cubicle office space environment with many distractions.
Ability to operate equipment safely and competently to carry out duties.
Ability to walk up to 5 miles during a shift on a frequent basis.
Ability to drive/operate a vehicle for extensive periods of time, this includes operating large trucks to assist with transporting animals between sites.
Ability to spend extended periods of time on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Ability to work closely with wild animals requires physical strength, dexterity, and reflexes to keep themselves and other personnel around them safe.
Ability to perform physical work requires manual dexterity, agility, strength, and coordination, including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
Risks associated with animal handling such as animal bites or scratches.
Exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Full Time
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Digital Transformation Manager
Valley Water
Salary: $165,942.40 - $211,952.00 Annually
Job Type: Full-Time
Job Number: 01965-E
Location: CA, CA
Department: Information Technology
Closing: 3/1/2026 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview:
The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.
This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.
The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
Customer Service & Stakeholder Support
• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.
Helpdesk Oversight & management
• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.
Information Governance & Risk Management
• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.
Automation & Digital Transformation
• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.
Reference Library & Records Management
• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media.
Public Records & Legal Compliance
• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required.
Leadership & Administration
• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.
Ideal Skills and Abilities:
• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.
Ideal Knowledge:
• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.
Required License or Certificate
To review the Job Description, please click https://tinyurl.com/23c8u66x
Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6936060
Full Time
Digital Transformation Manager
Valley Water
Salary: $165,942.40 - $211,952.00 Annually
Job Type: Full-Time
Job Number: 01965-E
Location: CA, CA
Department: Information Technology
Closing: 3/1/2026 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview:
The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.
This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.
The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
Customer Service & Stakeholder Support
• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.
Helpdesk Oversight & management
• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.
Information Governance & Risk Management
• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.
Automation & Digital Transformation
• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.
Reference Library & Records Management
• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media.
Public Records & Legal Compliance
• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required.
Leadership & Administration
• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.
Ideal Skills and Abilities:
• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.
Ideal Knowledge:
• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.
Required License or Certificate
To review the Job Description, please click https://tinyurl.com/23c8u66x
Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6936060
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Government agency experience desired. Examples of acceptable related education fields: Criminal Justice Information Systems, Law Enforcement Technology, Information Technology, Information Security, and Cybersecurity. Examples of acceptable related experience: Criminal Justice Information Systems (CJIS) Compliance, Security Auditing & Risk Assessment, Networking design or maintenance experience, PC hardware network auditing, and policy creation and software support. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Government agency experience desired. Examples of acceptable related education fields: Criminal Justice Information Systems, Law Enforcement Technology, Information Technology, Information Security, and Cybersecurity. Examples of acceptable related experience: Criminal Justice Information Systems (CJIS) Compliance, Security Auditing & Risk Assessment, Networking design or maintenance experience, PC hardware network auditing, and policy creation and software support. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
University of California, Berkeley
Berkeley, CA, USA
Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley.
Departmental Overview
The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally.
Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence.
Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning.
Position Summary
Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals.
Application Review Date
The First Review Date for this job is: 10/15/2025.
Responsibilities
Program Sales & Outreach:
• Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups.
Pipeline & Booking Management:
• Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process.
Marketing & Communication Collaboration
• Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends.
Evaluation and Strategy:
• Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand.
Other duties as assigned by a supervisor.
Required Qualifications
• Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training.
Preferred Qualifications
• Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00.
• • This is an exempt monthly-paid position.
How to Apply
• To apply, please submit your resume and cover letter.
Other Information
• This is not a visa opportunity.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
https://policy.ucop.edu/doc/4000385/SVSH
https://policy.ucop.edu/doc/1001004/Anti-Discrimination
https://policy.ucop.edu/doc/4000701/AbusiveConduct
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
To apply, visit https://apptrkr.com/6632941
Full Time
Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley.
Departmental Overview
The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally.
Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence.
Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning.
Position Summary
Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals.
Application Review Date
The First Review Date for this job is: 10/15/2025.
Responsibilities
Program Sales & Outreach:
• Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups.
Pipeline & Booking Management:
• Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process.
Marketing & Communication Collaboration
• Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends.
Evaluation and Strategy:
• Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand.
Other duties as assigned by a supervisor.
Required Qualifications
• Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training.
Preferred Qualifications
• Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00.
• • This is an exempt monthly-paid position.
How to Apply
• To apply, please submit your resume and cover letter.
Other Information
• This is not a visa opportunity.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
https://policy.ucop.edu/doc/4000385/SVSH
https://policy.ucop.edu/doc/1001004/Anti-Discrimination
https://policy.ucop.edu/doc/4000701/AbusiveConduct
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
To apply, visit https://apptrkr.com/6632941
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 200 Company client is seeking to DIRECTLY HIRE a talented Cloud Identity Security Analyst to join its Cybersecurity organization. This position can be based in either Atlanta, GA or Birmingham, AL.
CANDIDATE SUBMISSION REQUIREMENTS: (Please carefully read before applying)
You must apply with a SINGLE merged document that includes BOTH your detailed responses to the Hiring Manager's pre-screening questions (shown BELOW) and your current resume content .
You must presently be permanently authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship.
You must currently reside or self-relocate to be within commutable distance to Atlanta, GA or Birmingham, AL .
You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.
POSITION SUMMARY
The Cybersecurity organization is seeking a Cloud Identity Security Analyst to assist in the application integration, security hardening, and tenant management duties of the cloud identity team.
The successful candidate will have responsibility for maintaining and advising the direction of Southern Company’s cloud-based identity providers (IDPs). Primarily, this role will focus on Microsoft Entra ID and Oracle Identity Cloud Service (IDCS). Effort will be directed towards integration with cloud-based apps, hardening and risk reduction, coordination with on-premises identity, as well as connectivity with other cloud-based IDPs. Qualified candidates need to be able to interact with services vendors, align strategy and execution to increase IAM maturity, anticipate future requirements for complex environments, keep up with current security trends, be focused on results, and be a self-starter.
This role will directly support the company’s efforts to mitigate real and potential cyber threats to the company’s facilities, personnel, technology, operations, and brand – including critical electric and gas utility infrastructure and its privately owned telecommunications network.
Fortune 200 Company is headquartered in Atlanta and we bring energy to homes and businesses across the country. We’ve made our name as a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. We’re always looking ahead, and our innovations in the industry – from new nuclear to deployment of electric transportation and renewables – to help brighten the lives and businesses of millions of customers nationwide. Our team is critical to building the future of energy with secure, resilient, and sustainable cyber solutions.
Defend. Protect. Enable.
Job Responsibilities:
Architecture, integration, lifecycle, and future planning for Microsoft Entra ID and Oracle IDCS identity providers.
Creation and lifecycle of cloud-native identities such as Service Principals and App Registrations.
Integration of applications using cloud-native identity protocols such as SAML, Oauth, or OpenID.
Implementation of new security feature sets to address modern risks such as FIDO/Passkeys.
Triage and escalation of cloud identity issues – with the technology and with individual business partners.
Build automations where possible to facilitate repeat work or reporting within the cloud environments.
Mentoring others in the area of IAM, cloud identity, and modern authentication principles and best practices.
Serve as a trusted advisor to our stakeholders, by designing security solutions, for improved security and business enablement.
Maintain various controls to meet regulatory requirements, including but not limited to Sarbanes-Oxley (SOX), FERC and NERC.
Monitor, forecast, and prepare for new regulatory requirements or cloud technology changes.
Aid in the development of standards and polices for the IAM program.
Enhance processes to facilitate improved operational efficiencies, risk mitigation, and customer interactions.
Lead and deliver cloud identity projects in scope, on time, and within budget.
Provide expertise to assist in the development of Southern Company’s security architecture – identify areas of opportunity, research alternatives, and recommend solutions.
Requirements and qualifications:
Required :
Experience managing cloud-native identity providers, specifically Microsoft Entra ID and Oracle IDCS.
Experience with cloud application integrations using SAML or OpenID.
Experience with OAuth IDs (Service Principals), their configuration, lifecycle, and long-term risk management.
An understanding of cloud role-based access controls and their unique differences from on-prem.
Ability to leverage user dynamic risk, progressive authentication, self-service.
Knowledge of modern authentication methods e.g. FIDO, Biometrics, Passwordless.
Knowledge of cloud entitlement management and best practices.
Must pass NERC CIP & Insider Threat Protection background checks.
Desired :
Technical knowledge with the following concepts: On-premises SSO, Active Directory, Privileged Account Management, PKI
A solid understanding of IAM related protocols and standards such as: SAML, OAuth/OIDC, SCIM, FIDO, RADIUS, LDAPS, Kerberos.
Strong verbal communication, and presentation skills.
Competency in APIs (Rest, Graph) and/or JavaScript/Python/JSON/SQL.
Experience prioritizing and executing with minimal direction or oversight.
Industry certifications such as: CISSP, CCSP, CISA, GIAC, OSCP, CRISC, CCNP, etc.
Experience with information security frameworks such as: COBIT, NIST, OWASP, etc.
Familiarity with nation state, sophisticated criminal, and supply chain threats.
__________________________________________________________________
HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Describe your previous technology background with specific focus on any identity roles.
2) What is one of the most critical risks in identity today – and how would you solve it in short order?
3) What are two ways that cloud identities are vastly different from managing on-prem identities?
4) Other than AI, what are some of the most important technology trends right now?
5) Are you a US Citizen or current Green Card Holder?
6) What are your base salary requirements. A range is fine.
__________________________________________________________________
How To Apply:
1) Please create and apply with a SINGLE (Word or PDF) merged document.
A single merged document is required for submission to the Hiring Manager for interview consideration.,
2) At the TOP of your document, copy and paste each pre-screening question and include your responses to the pre-screening questions .
You must fully and accurately respond to ALL of the pre-screening questions.
3) Include your standard resume content below your responses to the screening questions.
Your resume must clearly show your personal email address and direct phone number.
4) Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.
Document Creation Tips: The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file.
Call 404-629-9323 if you have any questions.
Full Time
Our Fortune 200 Company client is seeking to DIRECTLY HIRE a talented Cloud Identity Security Analyst to join its Cybersecurity organization. This position can be based in either Atlanta, GA or Birmingham, AL.
CANDIDATE SUBMISSION REQUIREMENTS: (Please carefully read before applying)
You must apply with a SINGLE merged document that includes BOTH your detailed responses to the Hiring Manager's pre-screening questions (shown BELOW) and your current resume content .
You must presently be permanently authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship.
You must currently reside or self-relocate to be within commutable distance to Atlanta, GA or Birmingham, AL .
You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.
POSITION SUMMARY
The Cybersecurity organization is seeking a Cloud Identity Security Analyst to assist in the application integration, security hardening, and tenant management duties of the cloud identity team.
The successful candidate will have responsibility for maintaining and advising the direction of Southern Company’s cloud-based identity providers (IDPs). Primarily, this role will focus on Microsoft Entra ID and Oracle Identity Cloud Service (IDCS). Effort will be directed towards integration with cloud-based apps, hardening and risk reduction, coordination with on-premises identity, as well as connectivity with other cloud-based IDPs. Qualified candidates need to be able to interact with services vendors, align strategy and execution to increase IAM maturity, anticipate future requirements for complex environments, keep up with current security trends, be focused on results, and be a self-starter.
This role will directly support the company’s efforts to mitigate real and potential cyber threats to the company’s facilities, personnel, technology, operations, and brand – including critical electric and gas utility infrastructure and its privately owned telecommunications network.
Fortune 200 Company is headquartered in Atlanta and we bring energy to homes and businesses across the country. We’ve made our name as a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. We’re always looking ahead, and our innovations in the industry – from new nuclear to deployment of electric transportation and renewables – to help brighten the lives and businesses of millions of customers nationwide. Our team is critical to building the future of energy with secure, resilient, and sustainable cyber solutions.
Defend. Protect. Enable.
Job Responsibilities:
Architecture, integration, lifecycle, and future planning for Microsoft Entra ID and Oracle IDCS identity providers.
Creation and lifecycle of cloud-native identities such as Service Principals and App Registrations.
Integration of applications using cloud-native identity protocols such as SAML, Oauth, or OpenID.
Implementation of new security feature sets to address modern risks such as FIDO/Passkeys.
Triage and escalation of cloud identity issues – with the technology and with individual business partners.
Build automations where possible to facilitate repeat work or reporting within the cloud environments.
Mentoring others in the area of IAM, cloud identity, and modern authentication principles and best practices.
Serve as a trusted advisor to our stakeholders, by designing security solutions, for improved security and business enablement.
Maintain various controls to meet regulatory requirements, including but not limited to Sarbanes-Oxley (SOX), FERC and NERC.
Monitor, forecast, and prepare for new regulatory requirements or cloud technology changes.
Aid in the development of standards and polices for the IAM program.
Enhance processes to facilitate improved operational efficiencies, risk mitigation, and customer interactions.
Lead and deliver cloud identity projects in scope, on time, and within budget.
Provide expertise to assist in the development of Southern Company’s security architecture – identify areas of opportunity, research alternatives, and recommend solutions.
Requirements and qualifications:
Required :
Experience managing cloud-native identity providers, specifically Microsoft Entra ID and Oracle IDCS.
Experience with cloud application integrations using SAML or OpenID.
Experience with OAuth IDs (Service Principals), their configuration, lifecycle, and long-term risk management.
An understanding of cloud role-based access controls and their unique differences from on-prem.
Ability to leverage user dynamic risk, progressive authentication, self-service.
Knowledge of modern authentication methods e.g. FIDO, Biometrics, Passwordless.
Knowledge of cloud entitlement management and best practices.
Must pass NERC CIP & Insider Threat Protection background checks.
Desired :
Technical knowledge with the following concepts: On-premises SSO, Active Directory, Privileged Account Management, PKI
A solid understanding of IAM related protocols and standards such as: SAML, OAuth/OIDC, SCIM, FIDO, RADIUS, LDAPS, Kerberos.
Strong verbal communication, and presentation skills.
Competency in APIs (Rest, Graph) and/or JavaScript/Python/JSON/SQL.
Experience prioritizing and executing with minimal direction or oversight.
Industry certifications such as: CISSP, CCSP, CISA, GIAC, OSCP, CRISC, CCNP, etc.
Experience with information security frameworks such as: COBIT, NIST, OWASP, etc.
Familiarity with nation state, sophisticated criminal, and supply chain threats.
__________________________________________________________________
HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Describe your previous technology background with specific focus on any identity roles.
2) What is one of the most critical risks in identity today – and how would you solve it in short order?
3) What are two ways that cloud identities are vastly different from managing on-prem identities?
4) Other than AI, what are some of the most important technology trends right now?
5) Are you a US Citizen or current Green Card Holder?
6) What are your base salary requirements. A range is fine.
__________________________________________________________________
How To Apply:
1) Please create and apply with a SINGLE (Word or PDF) merged document.
A single merged document is required for submission to the Hiring Manager for interview consideration.,
2) At the TOP of your document, copy and paste each pre-screening question and include your responses to the pre-screening questions .
You must fully and accurately respond to ALL of the pre-screening questions.
3) Include your standard resume content below your responses to the screening questions.
Your resume must clearly show your personal email address and direct phone number.
4) Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.
Document Creation Tips: The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file.
Call 404-629-9323 if you have any questions.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 200 Company client is seeking to DIRECTLY HIRE a talented Native Mobile App Developer (iOS).
CANDIDATE SUBMISSION REQUIREMENTS: (Please carefully read before applying)
You must apply with a SINGLE merged document that includes BOTH your detailed responses to the Hiring Manager's pre-screening questions (shown BELOW) and your current resume content .
You must presently be permanently authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship.
You must currently reside or self-relocate to be within commutable distance to Atlanta, GA or Birmingham, AL .
You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.
DESCRIPTION
As part of the Customer Engagement Portfolio within Fortune 200 Company's Technology Organization, the iOS Developer will be responsible for developing and maintaining a native mobile application for Fortune 200 Company's customers. This role encompasses all phases of the mobile app development lifecycle, including discovery, delivery, and support, as well as integrating with customer-facing interfaces with appropriate branding for Fortune 200 Company's three operating companies in Alabama, Georgia, and Mississippi. The iOS developer will work within a Scaled Agile Framework (SAFe) to ensure efficient and collaborative delivery of high-quality mobile applications.
JOB REQUIREMENTS
Education:
B.S. degree in Computer Science, Management Information Systems, Engineering, Business, or related field required.
Experience/Knowledge/Skills:
3-5 years of experience and extensive knowledge of mobile app development on iOS platform, from coding to publishing to App Store. Utility experience is a plus.
Demonstrable portfolio of released applications on the App Store.
Extensive knowledge of the Swift programming language along with iOS frameworks SwiftUI and UIKit.
Strong understanding of the Apple ecosystem and Human Interface Guidelines .
Experience with converting wireframes models of new and existing features into quality user interfaces.
Experience with consuming APIs and interfacing with back-end services, implementing third party libraries, and APIs.
Experience in integration with push notifications, native features of iOS
Knowledge of best practices relating to authentication, networking, concurrency, performance, memory management, and security in context of iOS apps.
Experience using Git for version control, including branching, merging, resolving conflicts, and continuous integration.
Superior analytical, problem-solving, organization, and time management skills with the ability to handle multiple tasks independently.
Self-motivated, proactive, and able to perform in a team environment with strong oral and written communication skills.
JOB RESPONSIBILITIES
General Roles and Responsibilities:
Create, implement, maintain, and release a high-quality mobile app for an optimal user experience.
Utilize Jira to create and modify user stories, ensuring they are well-defined with clear acceptance criteria and linked to relevant features and tasks.
Implement new and existing features into the mobile app to enhance functionality.
Collaborate with cross-functional teams to continuously improve the functionality and quality of the mobile app.
Understand business requirements and translate them into technical requirements.
Write and execute unit and UI tests to prevent production defects.
Identify malfunctions, assist with debugging, and suggest updates that will improve performance.
Other Requirements:
Occasional night and weekend work may be necessary .
Occasional travel may be necessary .
__________________________________________________________________
HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Can you describe your experience with creating, implementing, maintaining, and releasing high-quality iOS apps, including which languages were used?
2) Can you share an example of a new feature you implemented in an iOS app to enhance its functionality?
3) How do you collaborate with cross-functional teams to improve the functionality and quality of an iOS app?
4) Can you describe your process for writing and executing unit and UI tests to prevent production defects?
5) How do you utilize Jira to create and modify user stories? Can you provide an example of how you ensured they were well-defined with clear acceptance criteria?
6) Do you have a BA or BS degree in Electrical or Computer Engineering, Computer Science, Computer Systems Technology and/or Information Technology or a related field?
Please provide details on your education.
7) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan.
Specifically, what are your base salary requirements? (Do not state negotiable or N/A)
8) Are you a US Citizen or current Green Card Holder?
__________________________________________________________________
How To Apply:
1) Please create and apply with a SINGLE (Word or PDF) merged document.
A single merged document is required for submission to the Hiring Manager for interview consideration.,
2) At the TOP of your document, copy and paste each pre-screening question and include your responses to the pre-screening questions .
You must fully and accurately respond to ALL of the pre-screening questions.
3) Include your standard resume content below your responses to the screening questions.
Your resume must clearly show your personal email address and direct phone number.
4) Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.
Document Creation Tips: The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file.
Call 404-629-9323 if you have any questions.
Full Time
Our Fortune 200 Company client is seeking to DIRECTLY HIRE a talented Native Mobile App Developer (iOS).
CANDIDATE SUBMISSION REQUIREMENTS: (Please carefully read before applying)
You must apply with a SINGLE merged document that includes BOTH your detailed responses to the Hiring Manager's pre-screening questions (shown BELOW) and your current resume content .
You must presently be permanently authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship.
You must currently reside or self-relocate to be within commutable distance to Atlanta, GA or Birmingham, AL .
You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.
DESCRIPTION
As part of the Customer Engagement Portfolio within Fortune 200 Company's Technology Organization, the iOS Developer will be responsible for developing and maintaining a native mobile application for Fortune 200 Company's customers. This role encompasses all phases of the mobile app development lifecycle, including discovery, delivery, and support, as well as integrating with customer-facing interfaces with appropriate branding for Fortune 200 Company's three operating companies in Alabama, Georgia, and Mississippi. The iOS developer will work within a Scaled Agile Framework (SAFe) to ensure efficient and collaborative delivery of high-quality mobile applications.
JOB REQUIREMENTS
Education:
B.S. degree in Computer Science, Management Information Systems, Engineering, Business, or related field required.
Experience/Knowledge/Skills:
3-5 years of experience and extensive knowledge of mobile app development on iOS platform, from coding to publishing to App Store. Utility experience is a plus.
Demonstrable portfolio of released applications on the App Store.
Extensive knowledge of the Swift programming language along with iOS frameworks SwiftUI and UIKit.
Strong understanding of the Apple ecosystem and Human Interface Guidelines .
Experience with converting wireframes models of new and existing features into quality user interfaces.
Experience with consuming APIs and interfacing with back-end services, implementing third party libraries, and APIs.
Experience in integration with push notifications, native features of iOS
Knowledge of best practices relating to authentication, networking, concurrency, performance, memory management, and security in context of iOS apps.
Experience using Git for version control, including branching, merging, resolving conflicts, and continuous integration.
Superior analytical, problem-solving, organization, and time management skills with the ability to handle multiple tasks independently.
Self-motivated, proactive, and able to perform in a team environment with strong oral and written communication skills.
JOB RESPONSIBILITIES
General Roles and Responsibilities:
Create, implement, maintain, and release a high-quality mobile app for an optimal user experience.
Utilize Jira to create and modify user stories, ensuring they are well-defined with clear acceptance criteria and linked to relevant features and tasks.
Implement new and existing features into the mobile app to enhance functionality.
Collaborate with cross-functional teams to continuously improve the functionality and quality of the mobile app.
Understand business requirements and translate them into technical requirements.
Write and execute unit and UI tests to prevent production defects.
Identify malfunctions, assist with debugging, and suggest updates that will improve performance.
Other Requirements:
Occasional night and weekend work may be necessary .
Occasional travel may be necessary .
__________________________________________________________________
HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Can you describe your experience with creating, implementing, maintaining, and releasing high-quality iOS apps, including which languages were used?
2) Can you share an example of a new feature you implemented in an iOS app to enhance its functionality?
3) How do you collaborate with cross-functional teams to improve the functionality and quality of an iOS app?
4) Can you describe your process for writing and executing unit and UI tests to prevent production defects?
5) How do you utilize Jira to create and modify user stories? Can you provide an example of how you ensured they were well-defined with clear acceptance criteria?
6) Do you have a BA or BS degree in Electrical or Computer Engineering, Computer Science, Computer Systems Technology and/or Information Technology or a related field?
Please provide details on your education.
7) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan.
Specifically, what are your base salary requirements? (Do not state negotiable or N/A)
8) Are you a US Citizen or current Green Card Holder?
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How To Apply:
1) Please create and apply with a SINGLE (Word or PDF) merged document.
A single merged document is required for submission to the Hiring Manager for interview consideration.,
2) At the TOP of your document, copy and paste each pre-screening question and include your responses to the pre-screening questions .
You must fully and accurately respond to ALL of the pre-screening questions.
3) Include your standard resume content below your responses to the screening questions.
Your resume must clearly show your personal email address and direct phone number.
4) Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.
Document Creation Tips: The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file.
Call 404-629-9323 if you have any questions.
