Fortune 500 Business Process Manager – Cloud Data Platform (ASCEND) (GA or AL)

Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Business Process Manager – Cloud Data Platform (ASCEND).

CANDIDATE SUBMISSION REQUIREMENTS: (Please carefully read before applying) 

1. You must apply with BOTH your current resume AND also your detailed responses to the Hiring Manager's pre-screening questions shown BELOW.
2. You must be permanently authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship.
3. You must be within commutable distance to either Atlanta, GA or Birmingham. 
4. You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.

JOB SUMMARY:

Within the ASCEND project, the Cloud Data Platform (CDP) Business Process Manager (BPM) will be responsible for leading a team of internal and external resources that will partner with business stakeholders, technology leadership, and ASCEND leadership to develop the strategy, roadmap, and delivery of a lakehouse platform that supports advanced analytics, C2M reporting, and external data exchange. 

The BPM will be responsible for managing costs, issues and risks within the application and coordinating and collaborating with leaders across the ASCEND workstreams as well as within the business to ensure successful design, integration, testing, and deployment of the application in alignment with the ASCEND solution.

This position will have direct and indirect responsibility and project delivery responsibilities for key decisions, to serve as a point of escalation, and to resolve issues across the application teams when issues cannot be resolved at the team level. The BPM will also escalate issues that impact other project teams or require additional business signoff to the corresponding Director.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)

Bachelor’s degree in business, MIS, Computer Science, or a related field is preferred.

5-10 years of experience in the electric utility industry with at least 3-5 years of experience leading cross-functional departments and teams.

Applies strong leadership and strategic thinking to a diverse set of opportunities and challenges, serving as a true strategic partner and enabler of all facets of the Customer Engagement functions and related business processes. 

Partners with business leaders across the organization and works closely with the technology organization to ensure resources and strategies are aligned to current and future needs of the business. 

Experience establishing and defining a comprehensive strategy and roadmap that meets the strategic and operational objectives of the business. 

Experience building strong leadership teams and high performing organizations. 

Outstanding credibility and demonstrated ability to build strong relationships within the company and industry, as well as with vendors/suppliers. 

Demonstrated ability to influence senior-level management and key stakeholders and lead through influence. 

Working knowledge and understanding of the Software Development Life Cycle.

Experience with complex implementation projects.

Working knowledge of Functional Design Documents, Technical Design Documents and Requirements Traceability matrices.

High degree of initiative and personal ownership.

Experience with Agile delivery; Kanban; Scrum.

Excellent problem-solving and analytical skills.

Excellent presentation and verbal skills. 

Interpersonal skills and the ability to communicate effectively.

Excellent organizational skills and strong attention to detail.

Ability to lead external vendor(s).

MAJOR JOB RESPONSIBILITIES: 

Responsible for designing, delivering, and supporting a cloud lakehouse platform that supports advanced analytics, C2M reporting, and external data exchange. 

Coordinate with the Data Management Hub, Customer Service and Marketing/Sales teams to prioritize and roadmap analytics use cases that will enable enhanced customer experience and revenue growth.

Partner with the Reporting workstream to develop the strategy and implementation plan to support C2M operational reporting.

Partner with business stakeholders to support business initiatives through customer data sharing.

Coordinate with the Technology Organization to approve the Cloud Data Platform architecture and coordinate security audits and cloud compliance.

Coordinate with legacy source systems to enable timely extraction of data and to ensure legacy application support for data ingestion into the Cloud Data Platform.

Responsible for management and oversight of the resources (internal and external) that develop and support architecture, data accessibility, and security and provide support throughout the solution delivery and production issue resolution.

Ensure that the Cloud Data Platform team is performing at the highest level possible, building solutions that are secure, scalable, reliable, and maintainable.

Coordinate with stakeholders, business subject matter experts, technical resources, and third-party vendors to ensure functional and technical requirements translate to the delivered solution. 

Oversee application compliance with Fortune 500 Company's technical and business standards.

Ensure application delivery strategies align with the CIS project goals, strategies, and governance process. 

Serve as the primary liaison to each assigned operating company for all application implementation activities. 

Identify risks and issues for their workstreams.   

Accountable for the management (budget, schedule, resources, risks/issues, etc.) for their workstream/application.

Serve as a point of escalation for the workstream when issues cannot be resolved at the sub-workstream level.

Resolves resource challenges and engages additional resources from the Technology Organization and Business as needed to provide SME assistance or support project activities during peak project times.

Maintains leadership engagement and consults/informs leaders across the organization on key decisions that have cross-functional impacts.

Model and manage the program consistent with Fortune 500 Company's values.

Focus on development of team resources to sustain ongoing support once the program is completed and systems are in production. Provide growth opportunities for team members throughout the project to build the next generation of leaders both technical as well as business.

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PRE-SUBMISSION SCREENING QUESTIONS (Responses Required for Interview Consideration):  

Please answer ALL of the questions BELOW as accurately as possible.  If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.

1) Do you have experience with Azure, Databricks, or other cloud analytics technologies? If yes, please describe your experience.

2) Please describe your experience including, but not limited to, leading projects, performance management, developing people, and achieving team results

3) Describe your experience working with internal stakeholders and vendors, including working in a matrixed environment, and communicating with both technical and non-technical individuals/teams.

4) How do you make decisions under pressure, especially when dealing with incomplete information

5) How do you foster a collaborative environment within your team and with other departments?

6) Fortune 500 Company competitive compensation package includes a base salary, incentive pay (bonus), comprehensive benefits, pension/cash balance plan, matching 401(k) plan, etc.

What are your base compensation expectations? You may list a salary range, but please do not state Negotiable or N/A.

7) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship? Please reply with one of the following options:

   ___ I am a U.S. citizen, or

   ___ I am a permanent resident card (i.e., green card) holder, or

   ___ None of the above.

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How To Apply:

Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.

1. Please apply with a SINGLE (Word or PDF) document, if possible.   

• Your responses to the pre-screening questions should be listed at the TOP of the document followed by your resume content.
• Your resume must clearly show your personal email address and direct phone number.
• You must fully and accurately respond to ALL of the pre-screening questions.

If you're not able to send a single merged document as needed for submission, please separately send or attach your resume and the responses to the screening questions (in a separate document or message).  If you're strongly qualified, we will merge them for you, time permitting.

Call 404-629-9323 if you have any questions.