Fortune 500 Sr. System Administrator (M365 collaboration Eng) (GA, AL, MS or IL)

Our Fortune 500 Company client is seeking to directly hire a talented Sr. System Administrator (M365 Collaboration Engr.).

CANDIDATE SUBMISSION REQUIREMENTS:  

In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements: 

1) Must be within commutable distance to Atlanta, GA or Birmingham, AL or Gulfport, MS or Naperville, IL. 

2) Fully comply with ALL instructions below under the [How to Apply] section.

3) Fully complete all Responses to the Hiring Manager's Screening Questions below.

4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).

JOB SUMMARY:  

This position, within a collaborative team environment, is responsible for System Administration of the Fortune 500 Company Microsoft 365 Collaboration tools and PDF solutions across the enterprise. This includes:

• Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience.
• Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines.
• Serve as 3rd level for escalation, provide technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365.
• Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowledge articles, test plans, and test results.
• Develop and deliver training programs to educate stakeholders, users, and IT support staff on best practices and policies.
• Develop and enforce governance policies, user guidelines, and security measures for Office 365.
• Conduct regular performance and security audits to identify areas for improvement and implement necessary changes.
• Stay up to date with the latest Microsoft 365 features, changes, updates, roadmaps, and releases and evaluate their applicability to the organization and recommend relevant improvements.
• Monitor performance, availability, and configuration standards of Microsoft 365 services and taking appropriate actions to ensure service levels are met.

JOB REQUIREMENTS: 

Technical Skills:

In-depth knowledge and experience with Microsoft technologies including Microsoft Teams, SharePoint Online, OneDrive for Business, Office 365 tenant administration, GPO policies, Office client patching, conditional access, PowerShell scripting, MS graph connector, external access, and documentation - Required.

• Proven experience as an Office 365 Engineer, with a strong understanding of Office 365 applications and services - Required.
• In-depth knowledge of Office 365 administration, including user management, license management, security settings, and compliance features - Required.
• Proficiency in configuring and troubleshooting Office 365 services such as Word, Excel, PowerPoint, OneNote, SharePoint Online, OneDrive, and Teams - Required.
• Programming / scripting skills using PowerShell scripting for Office 365 automation and administration – Desired.
• Familiarity with Active Directory and Azure Active Directory – Desired.
• Working knowledge of network protocols, DNS, authentication methods, server, and storage technology - Desired.
• Recognition of cyber security threats, risks, and importance of protecting the enterprise – Desired.

Non-Technical Skills:

• Excellent communication skills (both oral and written) as well as technical writing.
• Ability to work both independently and in a geographically dispersed team environment.
• Good problem solving and decision-making skills; ability to understand and analyze complex issues.
• Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality.
• Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences.
• Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made.

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TO APPLY:

• Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.

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HIRING MANAGER'S SCREENING QUESTIONS:  

Please answer ALL of the questions BELOW as accurately as possible.  If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.

1) What administrative roles have you had in the Microsoft 365 cloud environment and how have you used them?

2) Have you patched Microsoft 365 applications? If yes, please describe the process you used?

3) What Microsoft 365 services have you supported?

4) Explain the support tiers within your current or previous position. What tier were you in?

5) Describe how you approach troubleshooting M365 application issues?

6) Describe your non-technical skills that you think would benefit you in this role?

7) Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.

8) Fortune 500 Company does not offer any sponsorships.  Are you permanently authorized to work in the U.S. (i.e., U.S. citizen, permanent resident) WITHOUT requiring any current or future sponsorship?