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HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR City of Worcester Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR Department/Division Diversity and Inclusion Apply Start Date 09/19/2025 Apply End Date 10/22/2025 Type Full Time Hours 40 Per Week Wage $69,898 - $91,542 annually Description HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION CITY OF WORCESTER The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions. The ideal candidate will possess extensive experience in compliance at the local, state, or federal level, with a focus on social justice, civil rights, investigative work, and/or program coordination. The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Human Rights and Accessibility Compliance: • Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures. Investigations and Case Management: • Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status. Boards and Commission Support: • Serve as staff liaison to assign boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities. Education, Training, and Policy Development: • Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide. Partnerships and Community Engagement: • Attend community events that align with the mission and work of the Human Rights and Accessibility Office under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law. • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required. MINIMUM REQUIREMENTS: • Bachelor's degree in human rights, social justice or a related field OR; An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements • Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills PREFERRED QUALIFICATIONS: • Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law Special Requirements: • Reliable means of transportation SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/6587221.

Minimum Qualifications Associate degree and two (2) years of experience in general office, clerical, and/or customer service, or related field; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following County's skills assessment tests: Microsoft Excel, Microsoft Word, and with a minimum score of moderate knowledge and typing with minimum correct words of 35 wpm.    The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at assessment@careersourcencfl.com to arrange testing.   Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.   Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative work in overseeing all aspects of the administrative functions related to workforce services in the CareerSource North Central Florida (CSNCFL). An employee assigned to this classification is the primary point to ensure compliance and provide reports to the board; keeps administrative plan up to date and reflective of current processes; and responsible for updating the website with Board information and ensuring that that is kept up to date. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Schedules committee, full board, and consortium meetings. Ensures calendar invites are sent to all appropriate members and includes copy of agenda packet, along with a link and instructions, as required, to Zoom. Prepares for meetings, ensures meeting room is scheduled and set-up. Coordinates arrangements for staff, conferences, trainings, and other meetings. Takes and prepares meeting minutes. Distributes and posts official Board records and documents to website. Coordinates all activities of the board with the respective chair or necessary member. Ensures adherence with the Florida in the Sunshine Act; provides parliamentary advice as needed during meetings to the Board Chair. Monitors possible conflicts that may arise prior to and during meetings with any board member. Ensures that all board members’ required paperwork is completed annually, submitted to appropriate authorities, and maintained for review. Maintains and updates local area board’s membership and attendance records. Assists in the preparation of the meeting agendas by gathering information and organizing, copying, and assembling agenda packets; ensures deadlines are met for public notice, distributes packets, and posts to the company website. Ensures that contracts and other official documents are properly executed. Provides executive support by taking calls, coordinating executive and board member travel including financing, updating and maintaining  meeting calendars. Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with contractors.   Ensures that all procurement files include necessary data to reflect the life of the procurement action and includes all necessary documentation to prove a competitive process and evaluation. Maintains and updates the Administrative Plan to ensure that all administrative processes are detailed and kept current in a changing environment. Coordinates the internal monitoring processes and reports on the results to the Board. Reviews monthly bank statements for quality assurance. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned.  Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Knowledge of all regulations, acts, and laws affecting all Workforce plans and ensures that appropriate references and policies are in place. Knowledge of research, data analysis, and report writing.  Knowledge of all regulations, acts, and laws affecting all Workforce plans. Skill in excellent interpersonal communication and Public Relations. Skill in effective communication both orally and in writing. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. Ability to effectively communicate, both orally and in writing, including presentations and the preparation of written reports and memoranda.   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description We are looking for a detail-oriented Marketing Operations Coordinator to support our Marketing team. Reporting to the Senior Vice President of Marketing, you will handle project management, coordinate marketing materials and email communications, and assist with accounts payable. This role suits someone who thrives in a fast-paced environment and is focused on operational efficiency. Key Responsibilities Assist the Senior Vice President of Marketing with written and verbal communications. Support marketing with project management, creative routing, and tracking via Asana and RoboHead. Manage POs and track invoices for marketing budgets ensuring purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner. Oversee marketing communications content, file management, and campaign project management. Coordinate marketing department meetings and communications, including scheduling, logistics, and preparing agendas and presentations. Organize special events for marketing partners, patrons, and affinity groups. Maintain accurate email databases and communication lists for affinity and partner organizations. Lead Marketing team-wide office supply orders and material purchases. Manage calendar requests and assist in the scheduling of meetings with internal and external constituents. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 2–3 years’ experience in marketing, project management, administration, or related fields Social media and marketing communications experience preferred Familiarity with performing arts or marketing departments preferred Strong organizational, written, verbal, and interpersonal skills Knowledge of office administration and marketing databases Professionalism, diplomacy, and tact required for frequent interaction with Kennedy Center leadership, volunteers, donors, and staff Tessitura experience is a plus Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Large, fast-paced office that values initiative, efficiency, innovation, and teamwork.   Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights/weekends) can be expected from time to time. The noise level in the work environment will vary, however attendance at major events and performances may be required.  In those conditions, the noise level is very loud. Lighting conditions on the offices vary and modification of the in office lighting may not be possible.

HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR City of Worcester Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR Department/Division Diversity and Inclusion Apply Start Date 07/18/2025 Apply End Date 8/20/2025 Type Full Time Hours 40 Per Week Wage $69,898 - $91,542 annually Description HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Civil and Human Rights Compliance: • Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures. Investigations and Case Management: • Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status. Boards and Commission Support: • Serve as staff liaison to assigned boards and commissions, including the Human Rights Commission and Accessibility Advisory Commission. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities. Education, Training, and Policy Development: • Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide. Partnerships and Community Engagement: • Attend community events that align with the mission and work of the Human Rights and Accessibility Office and the Boards and Commissions under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required. MINIMUM REQUIREMENTS: • Bachelor's degree in human rights, social justice or a related field OR; • An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements • Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, • department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills • Access to reliable transportation PREFERRED QUALIFICATIONS: • Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law • Bilingual or multilingual SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, AUGUST 1, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/6397158.

Minimum Qualifications Graduation from high school or equivalent and four years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. College course work will substitute for experience on a year for year basis. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following four County's skills assessment tests:   Typing Test - 35 correct wpm, Microsoft Excel, and Microsoft Word with a minimum score of moderate knowledge.    The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida via email at assessment@careersourcencfl.com to arrange testing.   Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.   Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification provides a variety of routine and administrative work in the administration of a County government department. Work is performed under the general direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS   This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.     Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    Manages and supervises functions of support staff in the administration of programs in the department; plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed. Prepares reports and statistical data. Makes recommendation, performs analysis, and performs cost control activities. Monitors revenues and expenditures in assigned area(s) to ensure sound fiscal control; assists in the preparation of annual budget requests. Oversees/processes payroll for department.  Communicates departmental plans, policies and procedures to staff and the general public; makes presentations to departmental supervisors, boards, commissions, civic groups and the general public as assigned. Evaluates departmental work procedures, schedules and workflow; studies and recommends departmental policies and procedures to improve efficiency and effectiveness of operations. Prepares a variety of departmental studies, reports and related information for decision-making purposes; conducts research and analysis and prepares recommendations regarding proposals for programs, grants, services, budget, equipment, etc. Provides administrative assistance to departmental staff in meeting management; Assembles background materials, prepares agendas and records action items for various meetings. Investigates and follows-up on citizen requests for service, complaints and requests for information. Assists in the development of departmental notices, flyers, brochures, newsletters, media releases, news articles and other informational materials about programs and services. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and practices of organization, management, personnel and financial administration in the operation of a County department. Knowledge of the standard practices in the fields of local government, personnel management, budgeting and accounting. Knowledge of modern office practices, procedures, systems and equipment. Knowledge of the functions and operations of the assigned County department. Skill in the operation and use of a typewriter; personal computer including word processing, spreadsheet and data base software; calculator; telephone; copy machine; and fax machine. Skill in dealing with employees, and the general public. Ability to identify management problems and propose solutions. Ability to gather and analyze data and draw conclusions. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to communicate effectively, verbally and in writing. Ability to establish and maintain effective working relationships with the general public and County employees and officials. Ability to prepare detailed written reports and procedures. Ability to select and/or devise analytical techniques and methods suited to the solution of management problems. Ability to use the techniques and methods of administrative analysis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor’s degree in business administration, human resources or related field and two (2) years professional experience in human resources, economic development, workforce development or related field; or any equivalent combination of training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.    Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional business development work forming partnerships with the regions targeted industries, training providers and community resource partners  and to provide support in reaching the established goals  in the CareerSource North Central Florida (CSNCFL). An employee assigned to this classification will be a leader, convener, and problem solver to identify and meet targeted industry workforce development needs by combining the services of the One Stops, the region, and area educational partners; and will  become familiar with all areas by attending industry meetings, visiting companies, visiting training providers, community partners,  understanding industry, and individual employer needs and managing the effective delivery of workforce solutions.  Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors industry statistics and follows trends in employment and economic development related to respective targeted industries. Processes all requests from agencies seeking to become training vendors for Region 9 by managing the Eligible Training Provider list and application process, including compiling required documentation to bring before the committee/board for review and approval. Maintains the regional targeted occupational listing. Manages the entry of training providers into the State’s Management Information System (MIS). Oversees the contracting with all training vendors and ensures appropriate performance for continuation.   Acts as the Staff Liaison to CSNCFL’s Education and Industry Council, providing meeting and agenda support, as well as communication and scheduling.   Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with community partners.   Acts as the Region’s Apprenticeship Navigator who will lead or support local efforts to develop, expand, and support registered apprenticeship programs (RAPs) and registered pre-apprenticeship programs (pre-RAPs).  Establishes and maintains cooperative relationships with representative of partner organizations (Economic Development, Educational Institutions, State Agencies, Chamber, etc.). Coordinates with staff on communication between agencies and organizations. Attends the respective targeted industry committee meetings to stay abreast of industry trends and activities and understands the challenges and needs of the local employers. Updates employers on new programs and incentives. Consults with senior management and other team members regarding key group interests, trends, concerns, and provides advice on business decisions. Participates in strategic planning meetings with partner organizations by providing necessary data. Coordinates special projects as assigned that support the mission and goals of the regional workforce board, area employers, training providers and community partners. Attends training that pertains to programmatic initiatives. Responsible for understanding workforce programs and the One Stop System as a whole. Program topics might include Workforce Innovation and Opportunity Act (WIOA), Temporary Assistant for Needy Families (TANF), Welfare Transition Program (WTP ), Wagner-Peyser, etc. Acts as a liaison between, One Stop employer services staff, training providers and community partners. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of laws, ordinances, regulations and statutes governing workforce, business and industrial development functions.   Considerable knowledge of the purpose and scope of the program areas for workforce and economic development.   Knowledge of local employer grants, state and federal grants. Knowledge of municipal and state business practices including marketing, etc.   Excellent interpersonal communication skills both orally and in writing. Excellent presentation and negotiating skills. Strong computer application skills and proficiency with Microsoft Office. Ability to work independently. Ability to research, analyze, interpret, and apply laws, rules, regulations, policies, procedures, and guidelines. Ability to compile and analyze data using quantitative and statistical analysis techniques.   Ability to operate a computer using word-processing, spreadsheet, database, and related software applications.   Ability to establish and maintain effective working relationships.   Ability to interact with all levels of management and applicants. Ability to work effectively with economic development agencies, employers, employees, representatives of other agencies, other County employees, members of the area business community and the general public. Ability to exercise sound judgement in analyzing facts and trends.   Ability to effectively supervise staff.  Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.  This is a Non-Bargaining classification assigned to NFC-CareerSource. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description We are seeking a proactive and detail-oriented Marketing Operations Coordinator to play a pivotal role in ensuring the efficient and effective operations of our Marketing team. In this position, you will provide essential marketing and administrative support to the marketing team reporting to the Senior Vice President of Marketing. Your responsibilities will include refining and managing team processes and workflows, coordinating marketing communications, supporting media buying and serving as the primary administrative contact for the team. This role is ideal for someone who thrives in a dynamic environment and is passionate about optimizing operational efficiency within a marketing context. Join us in driving excellence and innovation in our marketing operations! Key Responsibilities Marketing Operations  Provide assistance to the Senior Vice President of Marketing, through both written and verbal communication.  Collaborate with the media, advertising, social media and strategy teams to support project routing and tracking using Asana and Robo head.  Support the team in providing marketing communications content and file management and project management inclusive of social media.  Coordinate Marketing Department meetings and communications including scheduling, logistics and creating and sending the agenda and presentation documents.    Support the team with coordinating special events for marketing partners, patrons, and affinity groups.  Build and manage accuracy of affinity and partner organizations email database and communication lists.  Administrative Duties     Ensure purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner.  Lead Marketing team-wide office supply orders and material purchases.  Manage calendar requests and assist in the scheduling of meetings with internal and external constituents.  Other duties as assigned.  Key Qualifications Bachelor’s degree or applicable professional experience.    Minimum 2-3 years marketing, project management, administrative or related experience required.   Experience in managing social media and marketing communications projects is preferred.  Working knowledge of the performing arts or marketing departments is preferred.  Superior organizational, written, and verbal communication and interpersonal skills.   Knowledge of and experience with office administrative processes, marketing databases.  A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel.  A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution.  Experience with Tessitura is ideal.  Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, innovation, and teamwork.    Office culture encourages professional growth through internal promotion whenever possible.  Working outside of normal business hours (nights and weekends) can be expected from time to time.  The noise level in the work environment will vary, however attendance at major events and performances may be required.  In those conditions, the noise level is very loud.  Lighting conditions on the offices vary and modification of the in office lighting may not be possible. 

COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT City of Worcester Title COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT Department/Division Diversity and Inclusion Apply Start Date 01/31/2025 Apply End Date 3/5/2025 Type Full Time Hours 40 Per Week Wage $79,123 - $103,835 annually Description COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER The City of Worcester seeks qualified applicants for a Coordinator of Training and Professional Development for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Chief Equity Officer, this position will play a key role in fostering a diverse, equitable, and inclusive (DEI) workplace. This position is responsible for designing, implementing, and managing training programs that advance DEI goals and awareness, and promote professional development. The coordinator will conduct needs assessments, develop training materials, and ensure that training strategies align with the City's priorities to equip employees with the knowledge, skills, and confidence to become future leaders who champion diversity, equity, and inclusion. In collaboration with the Human Resources Department, the Coordinator will also develop internship programs and career pathways, creating diverse talent pipelines from local high schools and higher education institutions. The role will include staying updated on DEI climate, professional development, and serving on the Professional Development Committee to provide resources for employee growth and advocating for access to key professional development opportunities. Additionally, the Coordinator will support the management of City Boards and Commissions, assisting with meeting documentation, agenda preparation, public posting, and project coordination as needed. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Training and Development: • Design and implement employee training programs that support DEI goals and foster employee growth. • Conduct needs assessments in collaboration with department heads and employees to identify training and professional development priorities. • Develop and secure approval from the CEO for training strategies that align with the city's DEI and workforce development objectives. • Serve as an engaging presenter who can effectively communicate complex concepts in a clear, accessible manner to a diverse audience. • Exhibit excellent "customer service" and people skills, with the ability to empathize and address complex issues when interacting with employees from diverse backgrounds. • Conduct research and develop training materials on topics related to DEI and professional development as assigned. • Stay updated on changes to local, state, and federal regulations related to DEI and professional development by attending relevant training and workshops, as well as conducting ongoing research to inform best practices Partnerships and Community Engagement: • Collaborate with businesses, non-profits and community organizations providers to facilitate training, and support for city initiatives. • Partner with the Grants Department to identify funding opportunities, assist with grant applications, and manage grants related to training programs. Employee Mobility and Career Development: • Develop systems to promote internal career mobility and support employee career planning and growth. • Administer and monitor Employee Assistance Programs (EAP) and oversee related contracts. Employee Engagement: • • Foster Employee Engagement through Cultural Celebrations: Organize and coordinate events that celebrate cultural, ethnic, and religious holidays, creating opportunities for employees to engage with and learn about diverse traditions and values. • Encourage Awareness and Participation in Heritage/ identity Months: Lead initiatives to promote and celebrate various heritage months (e.g., Black History Month, Hispanic Heritage Month, Pride Month, Asian Pacific American Heritage Month, Disability Awareness month), actively engaging employees in learning and participation. • Create Interactive Workshops and Training for Employees: Develop and facilitate engaging workshops, lunch-and-learn sessions, and seminars focused on cultural awareness, diversity, and inclusion, encouraging employees to actively participate in shaping an inclusive workplace. • Curate Meaningful Speaker and Panel Discussions: Invite diverse guest speakers, performers, community leaders, and subject-matter experts to engage employees in thought-provoking conversations, fostering an open and inclusive dialogue that enriches employee experiences. • Develop Engaging Educational Content: Produce newsletters, posters, and digital resources that not only educate employees about cultural celebrations but also actively involve them in recognizing and participating in these important observances. • Enhance Employee Connections through Cultural Initiatives: Design initiatives that foster employee connection and interaction around cultural events, encouraging collaboration and camaraderie among diverse teams to build a more engaged and united workforce. • Measure Engagement and Program Impact: Track employee participation, feedback, and overall satisfaction with cultural programs and initiatives to ensure that they are successfully increasing engagement, raising awareness, and meeting employee needs. Internship/Pathway Programs: • • Collaborate with HR and other city departments to create pathways and internship programs that foster the recruitment and development of a diverse workforce. • Develop and implement strategies to establish internship opportunities for students from higher education institutions and high schools, particularly those focused on DEI-related fields and careers in municipal government. • Build partnerships with local schools, universities, and community organizations to create a pipeline for emerging talent in DEI, social justice, and public service sectors. • Promote and support internship opportunities that provide students with hands-on experience in city government, while enhancing diversity, equity, and inclusion within the workforce. Professional Development: • Provide management-level coaching and counseling training to support best practices within the city workforce. • Serve on the Professional Development (PD) Committee to ensure employees have access to resources that support their participation in professional development opportunities, such as conferences, workshops, and certifications. • Advocate for and facilitate the allocation of resources to ensure that employees have the opportunity to advance their skills and knowledge in alignment with organizational goals and personal career development. Boards and Commissions Support: • • Work directly as a staff liaison with boards and commissions as assigned • Maintain board minutes as assigned, ensuring compliance with Open Meeting Law. • Develop, post, and monitor agendas, and other documents that require public posting, in accordance with legal requirements. • Assist with board and commission projects as assigned, which may involve event planning and occasional evening work. • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Strong understanding of adult learning principles and best practices for employee training and development. • Comprehensive knowledge of DEI (Diversity, Equity, and Inclusion) practices and professional development strategies. • Proficiency in office software, including word processing, spreadsheet applications, the internet, and social media. • Experience in fostering a workplace and community culture where diverse perspectives are valued and embraced. • A multicultural background that enriches the understanding and approach to inclusive practices. • Familiarity with local, state, and federal regulations relevant to DEI and professional development programs. • Knowledge of best practices for creating diverse talent pipelines and internship programs. • Ability to demonstrate empathy and remain composed in emotional or high-stress situations while maintaining professionalism. • Ability to communicate complex ideas clearly and effectively, both orally and in writing, to a diverse audience. • Ability to relate to and support people from a variety of social identities and lived experiences. • Ability to promote and support inclusivity by appreciating and respecting differences in age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, sexual orientation, and intersectionality. • Demonstrated ability to communicate effectively and to work with a wide range of constituencies in a diverse community. • Ability to maintain confidentiality and handle sensitive information with discretion. • Ability to manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment. • Ability to build and maintain effective working relationships with employees, external partners, and stakeholders. • Ability to work collaboratively with HR and other departments to design and implement DEI initiatives, internship pathways, and career development programs. • Excellent interpersonal, oral, and written communication skills • Strong customer service and problem-solving skills, with a focus on employee engagement and satisfaction. • Proficient in time management, with the ability to organize and juggle multiple tasks efficiently. • Excellent presentation and public speaking skills, with the ability to lead training sessions and present at meetings. • Proficient in data analysis and generating reports to assess training effectiveness and employee development. • Strong organizational skills to manage training materials, resources, and schedules. • Strong understanding of Diversity, Equity, and Inclusion (DEI) and a commitment to advancing equal rights for all individuals, regardless of social identities. MINIMUM REQUIREMENTS: • Bachelor's degree in a related field (e.g., Diversity, Equity, & Inclusion, Education Human Resources, Organizational Development, Social Sciences, or similar), or equivalent specialized knowledge. • Any equivalent combination of education, training, and five (5) years of experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. • Three (3) years of progressively responsible experience in training, development, or DEI-related roles, with a focus on professional development. • Excellent communication skills • Experience with using computer applications, including Microsoft Suite, and/ or SharePoint. PREFERRED QUALIFICATIONS: • Five (5) years of experience coordinating and/or managing training programs. • Two (2) years of experience with researching, creating and presenting training materials or informational sessions • One (1) year of experience with internship programs • One (1) year experience working with Boards and Commissions • Certification in Professional Development • Experience navigating multicultural environments and an understanding of the unique challenges faced by individuals from diverse backgrounds. SALARY RANGE: $79,123 -$103,835 annually, full-time, exempt with an excellent benefits package. To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/5974526. jeid-9565dc5f712dd848aa69a55ee322a612

HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR City of Worcester Title HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR Department/Division Diversity and Inclusion Apply Start Date 01/03/2025 Apply End Date 2/6/2025 Type Full Time Hours 40 Per Week Wage $68,520 - $89,768 annually Description HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER The City of Worcester seeks qualified applicants for a Human Rights Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Director of Human Rights and Accessibility, this position will work to promote justice, equity, inclusiveness, and accessibility by protecting the civil rights of all in Worcester. The position will support boards and commissions which, include the Human Rights Commission and the Accessibility Advisory Commission and as directed, support any of the boards assigned to the department. The Human Rights and Accessibility Program Coordinator will assist the Director to administer Human Rights and Accessibility Ordinance, Americans with Disability Act, and the Fair housing Act to ensure the City's compliance with all federal, state, and local mandates granting equal access to all City services and programs. The position will assist with the development and implementation of all complaint processes related to department. The Human Rights and Accessibility Program Coordinator shall be required to attend evening and off-site meetings to complete their job duties. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: • Work in a Human/Civil rights capacity supporting all human rights and accessibility initiative/work. • Work on issues that require substantial knowledge of federal/state/municipal anti-discrimination law(s) including housing and disability rights • Provide customer service to individuals involved in investigative processes and empathize and discuss complex issues with diverse people • Work directly with department staff on all Human Right issues and projects • Assist in the development of Human Right policies, programs and procedures • Involved in public facing activities such as assisting investigations and referrals as needed, vet Human Right & Accessibility complaints, make referrals, gather evidence, etc. • Receive and process Human Rights & Associability complaints and conduct investigative process • Facilitate, participate, and process ADA requests or Reasonable Accommodation practices; track, monitor process and participate in the interactive dialogue as assigned • Update Department/Divisional Administrators and appropriate staff on case status for purposes of tracking all complaints. • Maintain tracking document for status of complaints • Work directly as staff liaison with boards and commissions • Maintain board minutes as assigned in compliance with Open Meeting Laws • Develop, post, monitor agendas and other docs that require public posting • Assist with board and commission projects, to include event planning and evening work • Collaborate ideas with colleagues for training, growth and development of EODEI • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities • Conduct research, develop training materials as assigned on topics of anti-discrimination and reasonable accommodation laws • Collaborate as necessary with internal and external stakeholders and partners REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge and experience working with various technologies, including Microsoft Office Suite. • Knowledge with computerized accounting and payroll systems. • Ability to address customer concerns in-person, on the telephone and via email in a consistently professional and courteous manner. • Ability to work with diverse organizations/interests, and to create and maintain effective working relationships with the public, City employees, and Department Heads. • Ability to operate standard office equipment. • Ability to learn, work hard, think creatively, and work collaboratively. • Ability to take initiative to identify opportunities for process improvement or streamlining work. • Discreet, ethical, and committed to maintaining a high degree of confidentiality. • Excellent interpersonal and customer service skills. • Budgeting, accounting, and payroll skills. • Strong time management skills. • Ability to manage multiple priorities/multitask in a fast-paced environment. • Ability to work and communicate with diverse populations. • Strong organizational, interpersonal, written, oral communication, problem solving skills. • Detail-oriented, enthusiastic, and flexible. • Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint. MINIMUM REQUIREMENTS: • Bachelor's degree in human rights, social justice or a related field o An equivalent combination of education, training and five (5) years of experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements. • Three (3) years relevant work experience • Knowledge of DEI principles, and related laws including anti- discrimination laws • Proficient with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills PREFERRED QUALIFICATIONS: • Master's degree in Human Rights/Resources, and Social Justice or a related field. • Five (5) years relevant experience working with and supporting urban and culturally diverse agency, department or organization • Five (5) years of experience developing and delivering and administering programs, or implementing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Experience with Open Meeting Laws SALARY RANGE: $68,520 -89,768 annually, full-time, exempt, with an excellent benefits package. To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 17, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/5913382. jeid-eb100ca0d3942e4fb8210be839324ed8

Minimum Qualifications Graduation from high school or equivalent and four years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. College course work will substitute for experience on a year for year basis.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. SKILLS TESTING REQUIRED This position requires a passing score on the following skills assessment test:    Microsoft Word, Microsoft Excel,  and Attention to detail with a minimum score of moderate knowledge.      The assessment test can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at (352) 955-2245 or email  assessments@careersourcencfl.com ,  emlong@careersourcencfl.com  or jkautz@careersourcencfl.com   to arrange testing. Passing scores must be received by the Human Resources Office  via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are only valid for a period of 2 years from the date of testing.       Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification provides a variety of routine and administrative work in the administration of a County government department. Work is performed under the general direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Examples of Duties ESSENTIAL JOB FUNCTIONS   Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Manages and supervises functions of support staff in the administration of programs in the department; plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed. Prepares reports and statistical data. Makes recommendation, performs analysis, and performs cost control activities. Monitors revenues and expenditures in assigned area(s) to ensure sound fiscal control; assists in the preparation of annual budget requests. Oversees/processes payroll for department.   Communicates departmental plans, policies and procedures to staff and the general public; makes presentations to departmental supervisors, boards, commissions, civic groups and the general public as assigned. Evaluates departmental work procedures, schedules and workflow; studies and recommends departmental policies and procedures to improve efficiency and effectiveness of operations. Prepares a variety of departmental studies, reports and related information for decision-making purposes; conducts research and analysis and prepares recommendations regarding proposals for programs, grants, services, budget, equipment, etc. Provides administrative assistance to departmental staff in meeting management; Assembles background materials, prepares agendas and records action items for various meetings. Investigates and follows-up on citizen requests for service, complaints and requests for information. Assists in the development of departmental notices, flyers, brochures, newsletters, media releases, news articles and other informational materials about programs and services. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and practices of organization, management, personnel and financial administration in the operation of a County department. Knowledge of the standard practices in the fields of local government, personnel management, budgeting and accounting. Knowledge of modern office practices, procedures, systems and equipment. Knowledge of the functions and operations of the assigned County department. Skill in the operation and use of a typewriter; personal computer including word processing, spreadsheet and data base software; calculator; telephone; copy machine; and fax machine. Skill in dealing with employees, and the general public. Ability to identify management problems and propose solutions. Ability to gather and analyze data and draw conclusions. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to communicate effectively, verbally and in writing. Ability to establish and maintain effective working relationships with the general public and County employees and officials. Ability to prepare detailed written reports and procedures. Ability to select and/or devise analytical techniques and methods suited to the solution of management problems. Ability to use the techniques and methods of administrative analysis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.