University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 74594
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858852
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 74594
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858852
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Wellbeing Educator
Amherst Campus
Full Time
JR5598
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Wellbeing Educator position. The Wellbeing Educator is a full-time, year-round position, starting at $64,100 per year - commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
Working as part of the Residential Engagement and Wellbeing Team (REWT), the Wellbeing Educator (WBE) will work as part of a multidisciplinary team to build on and advance the connection of our students to their environment and each other. This team is part of the larger structure in student affairs that is working to center wellbeing in the living and learning environment of Amherst College. The REWT bases its work in the tenants of the Okanagan Charter for Health Promoting Colleges and Universities. The WBE works at all levels of the socio-ecological model and utilizes a public health approach rooted in social justice to improve the health and wellbeing of our campus community.
Under the direction of the Associate Director of Health and Wellbeing, the (WBE) works as part of a team to advance a culture of wellbeing by developing, implementing, and assessing a theory-based, evidence- and trauma-informed, comprehensive campus-wide strategy to improve wellbeing. The REWT Wellbeing Educator focuses on sexual respect, alcohol and other substance misuse and prevention, sexuality and safer sex, and related topics related to skill development and environmental change. Other topics prioritized by the REWT include sleep, body image, belonging, connection, and coping mechanisms. Working together, the WBEs create offerings and initiatives that are supportive of and build skills to enhance wellbeing, reduce harm, and build a positive campus culture. The WBEs will design health promotion initiatives that are responsive to the needs of our student population and recognize the many factors that influence their collective abilities to maintain and access health. The WBEs' work should foster students' ability to achieve a balanced, self-aware, and health-enhancing state that allows for full engagement in their collegiate experience.
The work of the REWT is to create opportunities for our community to engage with and understand the intersections and connections of identity(ies), social justice, and culture and how they impact health and wellbeing. This work is rooted in addressing the needs of historically marginalized populations. We take a broad view of wellbeing and incorporate the dynamics of a diverse community, and address intersections of identity including, but not limited to, gender, race, economic status, and gender and sexual identity. The REWT collaborates with a variety of campus partners to enhance student experiences on campus in shaping their education beyond the curriculum. In addition, the WBEs supervise peer educators who provide education and skill-building programs to the Amherst College Community.
This position contributes to the creation of a campus community that centers wellbeing and promotes a culture of respect, self-awareness, and healthy decision making. The work encourages and supports our students to grow and learn academically, socially, and emotionally. In collaboration with other members of the REWT and other campus partners, the WBEs will respond to emergent health concerns and crisis situations.
The WBE takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.
Some weekend and evening hours are required.
Examples of Specialty Areas Responsibilities:
Healthy Sexuality and Wellbeing Focus
• Coordinate the safer sex supply distribution to campus constituents
• Working with Peer Educators to create relevant and impactful programming that centers on healthy sexuality
• Coordinate ‘Wellbeing Wednesday' initiatives
Alcohol and Other Drugs Focus
• Conduct BASICS/CASICS sessions
• Work to build capacity, respond to student needs, and develop harm reduction initiatives related to AOD issues and topics
• Working with Peer Educators to create relevant and impactful programming related to AOD issues, including recovery
• Work with Campus Partners to create opportunities for substance-free activities
Sexual Respect Focus
• Coordinate resources/programs related to survivor support, including the Survivor Support Group
• Working with Peer Educators to create relevant and impactful programs related to sexual violence prevention and healthy relationships
• Implement and evaluate bystander intervention training
• Assist in the creation and implementation of climate assessments related to campus sexual violence as mandated by federal guidance in collaboration with the Civil Rights and Title IX Office
Summary of Responsibilities:
Preventative Initiatives
• Integrate best practices and incorporate an evidence-based, theory-informed approach to health promotion efforts
• Utilizing current data, the WBE creates targeted interventions that address Amherst College's specific needs and environment
• Work as part of a team to make the campus community healthier by contributing to the creation of structures and settings that prioritize wellbeing
• Conduct needs assessments such as surveys, questionnaires, and focus groups on health promotion topics
• Responsible for analyzing qualitative and quantitative data to help determine team priorities
• Contribute to the development and implementation of a comprehensive strategy for addressing specific wellbeing issues and topics for the College
• Work may focus on sexual violence prevention, alcohol and other drug misuse, recovery, or other topic
• Plan, develop, implement, and evaluate programming, education/trainings, and outreach efforts around topics of community relevance
• Oversee the hiring, training, development, and supervision of peer educators
• Recommend, implement, and assess comprehensive strategies to intentionally create a college that centers wellbeing, the creation of positive communities, and addresses specific health issues and their intersections with other issues of identity and important health and behavior outcomes
• Engage and expand campus and community partnerships to support the wellbeing of students
• Provide direct training to diverse staff and student leaders related to specialty areas, collaborating with other Wellbeing Educators on topics that intersect to increase impact
• Coordinate with campus stakeholders to increase opportunities for capacity building, advancement of strategic priorities, and overall support of student wellbeing. This coordination includes building social connections and increasing empathy and compassion for others
• Assist the REWT with responsibilities and development of content for New Student Orientation
• Reviews education and intervention strategies and current status of climate on campus; proposes changes to educational strategies, intervention and policy, and procedures in consultation with other relevant staff
• Develop educational materials that are trauma-informed and meet best practices in health communications
• Provides targeted prevention programming, including comprehensive programming for all incoming students, student athletes, student leaders, and historically marginalized populations (e.g. students of color, international students, LGBTQ+ students, and students living with disabilities)
• Ensures that planning and programming is inclusive and effective for the diverse community and multiple identities represented within the Amherst College community and provides active outreach
Intervention
• Collaborate with Community Standards and the Civil Rights and Title IX Office to implement evidence-based interventions
• Administer online pre-matriculation courses for all incoming students and selected cohorts of returning students related to health and wellbeing
• Administer Brief Alcohol Screening and Interventions for College Students (BASICS) and Cannabis Screening for College Students (CASICS) sessions for sanctioned students, as well as for students who request support outside of the community standards process
• Provide consultation and referral services for individual students on health topics
• Implement and evaluate bystander intervention training, programming, and social norming campaigns to prevent sexual violence and apply skills in addressing a range of health and safety concerns
• Liaise with community organizations and colleges to further partnerships and ensure students are aware of community resources and programs
• Work to ensure that the college is in compliance with Federal and State Law in regards to sexual violence educational initiatives, including first-year orientation and student athlete training
Student Affairs Generalist
• Collaborate with the Director of the REWT to develop an end of the year report on accomplishments and recommendations for the program and campus/community program stakeholders
• Contribute to relevant reports, including the Drug-Free Schools and Communities Act of 1989 Biennial Report and the College's Clery report, and keep records of programs and evaluations of all initiatives
• Oversee budget and other administrative tasks as required
• Collaborate with the Orientation Implementation Committee to integrate a positive framework that reduces the risk of harm associated with health behaviors for new students
• Maintain and develop skills via participation in continuing education opportunities, membership in professional associations, attendance at conferences, 5-College meetings, regional organizations and committees, and New England Health Educators Network (NEHEN) meetings
• Advise student groups as requested
• Works to ensure that the college is in compliance with relevant federal and state laws
• Contributes to the REWT website, social media accounts, and other communication platforms as appropriate
• Serve on committees and task forces as appointed/assigned
Qualifications:
Required
• Master's degree required in Health Education, Public Health, Health Promotion, Community Health, Higher Education Administration, or related field
• At least two years of experience in college health, health promotion, prevention, student affairs administration, community health, leadership development, and/or training and technical experience in the aforementioned areas desired
• Experience working in Higher Education is preferred
• Experience working with and creating content that will engage a diverse community
• Program planning, including needs assessment, evaluation, and facilitation
• Strong time-management, organizational, verbal and written communication and interpersonal skills
• Robust understanding of academic priorities, the educational mission of institutions, and ways in which on-campus living/learning communities and functions can promote student engagement, advance student learning, and contribute to achieving desired learning goals
• Commitment to working with a diverse and inclusive community
•
Preferred
• Certified Health Education Specialist (CHES), Master Certified Health Education Specialist (MCHES), Certified Prevention Specialist (CPS) or similar
• Developing, facilitating, and coordinating educational programs for college students and professionals
• Substance abuse prevention, sexual violence prevention, or other related work with college-age students
• Developing educational and communication tools, e.g. web, print, and social media
• Peer education facilitation, training, and assessment
• Experience, certification or training in Brief Alcohol Screening and Interventions for College Students (BASICS), Motivational Interviewing, Cannabis Screening and Interventions for College Students (CASICS), CHOICES, Marijuana Prevention Program (MAP), Tobacco Cessation, and/or Recovery Coaching, Wellbeing or Wellness Coaching, Rape Crisis Counseling or similar
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here forhttps://www.amherst.edu/offices/human_resources/benefits.
Interested candidates are asked to submit a resume and cover letter online athttps://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
To apply, visit https://apptrkr.com/5857981
Full Time
Wellbeing Educator
Amherst Campus
Full Time
JR5598
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Wellbeing Educator position. The Wellbeing Educator is a full-time, year-round position, starting at $64,100 per year - commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
Working as part of the Residential Engagement and Wellbeing Team (REWT), the Wellbeing Educator (WBE) will work as part of a multidisciplinary team to build on and advance the connection of our students to their environment and each other. This team is part of the larger structure in student affairs that is working to center wellbeing in the living and learning environment of Amherst College. The REWT bases its work in the tenants of the Okanagan Charter for Health Promoting Colleges and Universities. The WBE works at all levels of the socio-ecological model and utilizes a public health approach rooted in social justice to improve the health and wellbeing of our campus community.
Under the direction of the Associate Director of Health and Wellbeing, the (WBE) works as part of a team to advance a culture of wellbeing by developing, implementing, and assessing a theory-based, evidence- and trauma-informed, comprehensive campus-wide strategy to improve wellbeing. The REWT Wellbeing Educator focuses on sexual respect, alcohol and other substance misuse and prevention, sexuality and safer sex, and related topics related to skill development and environmental change. Other topics prioritized by the REWT include sleep, body image, belonging, connection, and coping mechanisms. Working together, the WBEs create offerings and initiatives that are supportive of and build skills to enhance wellbeing, reduce harm, and build a positive campus culture. The WBEs will design health promotion initiatives that are responsive to the needs of our student population and recognize the many factors that influence their collective abilities to maintain and access health. The WBEs' work should foster students' ability to achieve a balanced, self-aware, and health-enhancing state that allows for full engagement in their collegiate experience.
The work of the REWT is to create opportunities for our community to engage with and understand the intersections and connections of identity(ies), social justice, and culture and how they impact health and wellbeing. This work is rooted in addressing the needs of historically marginalized populations. We take a broad view of wellbeing and incorporate the dynamics of a diverse community, and address intersections of identity including, but not limited to, gender, race, economic status, and gender and sexual identity. The REWT collaborates with a variety of campus partners to enhance student experiences on campus in shaping their education beyond the curriculum. In addition, the WBEs supervise peer educators who provide education and skill-building programs to the Amherst College Community.
This position contributes to the creation of a campus community that centers wellbeing and promotes a culture of respect, self-awareness, and healthy decision making. The work encourages and supports our students to grow and learn academically, socially, and emotionally. In collaboration with other members of the REWT and other campus partners, the WBEs will respond to emergent health concerns and crisis situations.
The WBE takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.
Some weekend and evening hours are required.
Examples of Specialty Areas Responsibilities:
Healthy Sexuality and Wellbeing Focus
• Coordinate the safer sex supply distribution to campus constituents
• Working with Peer Educators to create relevant and impactful programming that centers on healthy sexuality
• Coordinate ‘Wellbeing Wednesday' initiatives
Alcohol and Other Drugs Focus
• Conduct BASICS/CASICS sessions
• Work to build capacity, respond to student needs, and develop harm reduction initiatives related to AOD issues and topics
• Working with Peer Educators to create relevant and impactful programming related to AOD issues, including recovery
• Work with Campus Partners to create opportunities for substance-free activities
Sexual Respect Focus
• Coordinate resources/programs related to survivor support, including the Survivor Support Group
• Working with Peer Educators to create relevant and impactful programs related to sexual violence prevention and healthy relationships
• Implement and evaluate bystander intervention training
• Assist in the creation and implementation of climate assessments related to campus sexual violence as mandated by federal guidance in collaboration with the Civil Rights and Title IX Office
Summary of Responsibilities:
Preventative Initiatives
• Integrate best practices and incorporate an evidence-based, theory-informed approach to health promotion efforts
• Utilizing current data, the WBE creates targeted interventions that address Amherst College's specific needs and environment
• Work as part of a team to make the campus community healthier by contributing to the creation of structures and settings that prioritize wellbeing
• Conduct needs assessments such as surveys, questionnaires, and focus groups on health promotion topics
• Responsible for analyzing qualitative and quantitative data to help determine team priorities
• Contribute to the development and implementation of a comprehensive strategy for addressing specific wellbeing issues and topics for the College
• Work may focus on sexual violence prevention, alcohol and other drug misuse, recovery, or other topic
• Plan, develop, implement, and evaluate programming, education/trainings, and outreach efforts around topics of community relevance
• Oversee the hiring, training, development, and supervision of peer educators
• Recommend, implement, and assess comprehensive strategies to intentionally create a college that centers wellbeing, the creation of positive communities, and addresses specific health issues and their intersections with other issues of identity and important health and behavior outcomes
• Engage and expand campus and community partnerships to support the wellbeing of students
• Provide direct training to diverse staff and student leaders related to specialty areas, collaborating with other Wellbeing Educators on topics that intersect to increase impact
• Coordinate with campus stakeholders to increase opportunities for capacity building, advancement of strategic priorities, and overall support of student wellbeing. This coordination includes building social connections and increasing empathy and compassion for others
• Assist the REWT with responsibilities and development of content for New Student Orientation
• Reviews education and intervention strategies and current status of climate on campus; proposes changes to educational strategies, intervention and policy, and procedures in consultation with other relevant staff
• Develop educational materials that are trauma-informed and meet best practices in health communications
• Provides targeted prevention programming, including comprehensive programming for all incoming students, student athletes, student leaders, and historically marginalized populations (e.g. students of color, international students, LGBTQ+ students, and students living with disabilities)
• Ensures that planning and programming is inclusive and effective for the diverse community and multiple identities represented within the Amherst College community and provides active outreach
Intervention
• Collaborate with Community Standards and the Civil Rights and Title IX Office to implement evidence-based interventions
• Administer online pre-matriculation courses for all incoming students and selected cohorts of returning students related to health and wellbeing
• Administer Brief Alcohol Screening and Interventions for College Students (BASICS) and Cannabis Screening for College Students (CASICS) sessions for sanctioned students, as well as for students who request support outside of the community standards process
• Provide consultation and referral services for individual students on health topics
• Implement and evaluate bystander intervention training, programming, and social norming campaigns to prevent sexual violence and apply skills in addressing a range of health and safety concerns
• Liaise with community organizations and colleges to further partnerships and ensure students are aware of community resources and programs
• Work to ensure that the college is in compliance with Federal and State Law in regards to sexual violence educational initiatives, including first-year orientation and student athlete training
Student Affairs Generalist
• Collaborate with the Director of the REWT to develop an end of the year report on accomplishments and recommendations for the program and campus/community program stakeholders
• Contribute to relevant reports, including the Drug-Free Schools and Communities Act of 1989 Biennial Report and the College's Clery report, and keep records of programs and evaluations of all initiatives
• Oversee budget and other administrative tasks as required
• Collaborate with the Orientation Implementation Committee to integrate a positive framework that reduces the risk of harm associated with health behaviors for new students
• Maintain and develop skills via participation in continuing education opportunities, membership in professional associations, attendance at conferences, 5-College meetings, regional organizations and committees, and New England Health Educators Network (NEHEN) meetings
• Advise student groups as requested
• Works to ensure that the college is in compliance with relevant federal and state laws
• Contributes to the REWT website, social media accounts, and other communication platforms as appropriate
• Serve on committees and task forces as appointed/assigned
Qualifications:
Required
• Master's degree required in Health Education, Public Health, Health Promotion, Community Health, Higher Education Administration, or related field
• At least two years of experience in college health, health promotion, prevention, student affairs administration, community health, leadership development, and/or training and technical experience in the aforementioned areas desired
• Experience working in Higher Education is preferred
• Experience working with and creating content that will engage a diverse community
• Program planning, including needs assessment, evaluation, and facilitation
• Strong time-management, organizational, verbal and written communication and interpersonal skills
• Robust understanding of academic priorities, the educational mission of institutions, and ways in which on-campus living/learning communities and functions can promote student engagement, advance student learning, and contribute to achieving desired learning goals
• Commitment to working with a diverse and inclusive community
•
Preferred
• Certified Health Education Specialist (CHES), Master Certified Health Education Specialist (MCHES), Certified Prevention Specialist (CPS) or similar
• Developing, facilitating, and coordinating educational programs for college students and professionals
• Substance abuse prevention, sexual violence prevention, or other related work with college-age students
• Developing educational and communication tools, e.g. web, print, and social media
• Peer education facilitation, training, and assessment
• Experience, certification or training in Brief Alcohol Screening and Interventions for College Students (BASICS), Motivational Interviewing, Cannabis Screening and Interventions for College Students (CASICS), CHOICES, Marijuana Prevention Program (MAP), Tobacco Cessation, and/or Recovery Coaching, Wellbeing or Wellness Coaching, Rape Crisis Counseling or similar
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here forhttps://www.amherst.edu/offices/human_resources/benefits.
Interested candidates are asked to submit a resume and cover letter online athttps://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
To apply, visit https://apptrkr.com/5857981
Environmental Planner (Associate Environmental Planner)
Valley Water
Salary: $124,259.20 - $159,057.60 Annually
Job Type: Full-Time
Job Number: 01842-E
Location: CA, CA
Department: Watersheds Stewardship and Planning
Closing: 12/9/2024 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview: Would you like to join a special district working on meaningful community projects that ensure safe, clean water supply, and protect natural environments in the heart of Santa Clara County? Do you have specialized skills or experience that could be applied to a rewarding career in environmental planning and natural resource permitting? Are you versed in the fundamentals of California Environmental Quality Act (CEQA) and/or National Environmental Policy Act (NEPA) document preparation or regulatory compliance? If so, consider expanding your environmental planning career as an Associate Environmental Planner for Valley Water.
Valley Water is seeking an Associate Environmental Planner who will support development and execution of plans, programs, and/or projects in water supply, water utility, flood protection, and watershed stewardship. This is a journey-level environmental planning position that will perform a variety of professional duties relative to assisting project teams in planning, design, and construction phases. They will guide teams through impact avoidance and minimization, and coordinate and prepare environmental documents compliant with both CEQA and NEPA. Positions will also guide teams through the process of obtaining and implementing applicable natural resource agency permit requirements, including development of appropriate mitigation, application preparation, strategic negotiation, and environmental compliance monitoring and reporting.
Environmental Planners can look forward to working on a broad range of projects spanning creek and bay rehabilitation, wetland creation, public safety, flood protection, imported water, water treatment and conveyance system upgrade, and cutting-edge public-private partnerships. Successful candidates will join teams working on projects such as:
• San Francisco Bay Shoreline Protection • Calabazas Creek Bank Rehabilitation • Guadalupe River Flood Protection • Pipeline Reliability and Maintenance Program • Water Utility Infrastructure • Water Supply and Transfers
Key Responsibilities include, but are not limited to:
• Work collaboratively on teams with engineers, biologists, and other technical specialists, as well as consultants, to develop project elements, identify potential environmental impacts, and evaluate opportunities to avoid or minimize impacts. • Provide advice and guidance to project teams regarding the level of CEQA and NEPA documentation required. • Oversee and carry out the appropriate CEQA process approved through internal decision memoranda, including exemptions, Negative Declarations (ND), Mitigated Negative Declarations (MND), Environmental Impact Reports (EIR), and related public notices; assist with developing project descriptions; solicit input from responsible and trustee agencies; identify potential significant adverse and beneficial impacts; identify alternatives. • Support natural resource agency permitting and regulatory compliance efforts through conducting background research, assisting in development of permitting and mitigation strategies, preparing submittals, coordinating with environmental regulators, negotiating the need for permits and permit conditions, and tracking and managing the permit acquisition and compliance processes. • Serve as a liaison with internal staff and external parties on input and questions pertaining to the environmental aspects of the project or activity; receive and respond to written comments from agencies and the public; plan logistics, including the setup of scoping meetings; prepare meeting materials; moderate public hearings; collect verbal comments as necessary; and incorporate and address comments in CEQA documents. • Assist in consultant management to promote high quality contract work products; monitor progress and maintain close contact during development of work products; review work products. • Support environmental compliance monitoring of project activities.
Ideal Candidate's Background Includes: The successful candidate will be an environmental project manager who understands the importance of resilience and adaptability and has an in-depth knowledge of CEQA and NEPA, along with federal, state, and regional permitting regulations and processes. This position demands strong organizational skills with strategic and analytical thinking. The ideal candidate will lead with a positive attitude, possess strong written and verbal communication skills, and build positive working relationships with others. Problem-solving and critical-thinking skills are essential for this role, as is a customer-service-oriented mindset. We are open to considering journey-level candidates as well as candidates who have professional experience in another specialty (i.e., air quality, biology, cultural resources, noise, transportation/traffic, water resources, construction management, or closely related engineering field) and can demonstrate that they have transferable skills and experience.
Ideal Experience:
• Five (5) years of experience performing professional-level responsibilities as an environmental planner. • Experience involving the evaluation of the impact of proposed public works or capital projects or facilities on the community and the environment. • Preparation of CEQA/NEPA documents and/or successful regulatory permit negotiation and acquisition on complex projects, ideally for water infrastructure and/or environmental restoration.
Ideal Skills and Abilities:
• Strong organizational, written, and verbal communication skills. • Ability to interpret and apply federal, state, and local policies, laws, and regulations. • Assess, mitigate, monitor, and report environmental elements and impacts; evaluate thresholds of significance. • Research and evaluate studies, reports, papers, and related literature used in the field of environmental planning. • Set priorities and exercise sound independent judgment within established procedural guidelines. • Public speaking and presentation skills.
Ideal Knowledge:
• Working knowledge of the CEQA and/or NEPA processes as it relates to the planning, design, and construction of infrastructure projects. • Methods and techniques of scientific research, analysis, and reporting used in the field of environmental planning. • Methods and techniques of environmental impact assessment, mitigation, monitoring, and reporting. • Principles and practices of project management, including planning, organizing, scheduling, and controlling budget. • Federal, state, and regional permitting regulations, laws, processes, and practices applied in environmental planning and natural resource management, including but not limited to: Clean Water Act, Porter-Cologne Water Quality Control Act, California Fish and Game Code, Federal and California Endangered Species Acts, and National Historic Preservation Act. • Specialist in key aspect of environmental planning and analysis, such as: air quality, biological resources, cultural resources, geology and soils, hydrology and water quality, noise, and vibration, and/or traffic and transportation.
Ideal Training and Education:
• Equivalent to a bachelor's degree from an accredited college or university with major course work in environmental studies, ecology, environmental planning, city and regional planning, land use planning, environmental science, natural resources management, geography, biology, chemistry, or a related field. • A Master's degree from an accredited college or university with major course work in environmental studies, environmental planning, city and regional planning, environmental science, natural resources management, geography or related field is not required but may substitute for two (2) years of environmental planning experience. • Professional certification in a relevant field or subject matter is ideal but not required and may substitute for a year of environmental planning experience. This may include, but is not limited to, certification as an: AICP Certified Environmental Planner, AICP Certified Planner, AICP Certified Transportation Planner, Professional Wildlife Biologist, or other certification provided by the state of California, or a nationally recognized professional organization related to environmental planning.
Our Commitment: Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Environmental%20Planner%20Ast%20I-II-Asc%20-%205-2019.pdf https://get.adobe.com/reader/
Environmental Planning Unit (Position Code 1087)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/5832992
Full Time
Environmental Planner (Associate Environmental Planner)
Valley Water
Salary: $124,259.20 - $159,057.60 Annually
Job Type: Full-Time
Job Number: 01842-E
Location: CA, CA
Department: Watersheds Stewardship and Planning
Closing: 12/9/2024 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview: Would you like to join a special district working on meaningful community projects that ensure safe, clean water supply, and protect natural environments in the heart of Santa Clara County? Do you have specialized skills or experience that could be applied to a rewarding career in environmental planning and natural resource permitting? Are you versed in the fundamentals of California Environmental Quality Act (CEQA) and/or National Environmental Policy Act (NEPA) document preparation or regulatory compliance? If so, consider expanding your environmental planning career as an Associate Environmental Planner for Valley Water.
Valley Water is seeking an Associate Environmental Planner who will support development and execution of plans, programs, and/or projects in water supply, water utility, flood protection, and watershed stewardship. This is a journey-level environmental planning position that will perform a variety of professional duties relative to assisting project teams in planning, design, and construction phases. They will guide teams through impact avoidance and minimization, and coordinate and prepare environmental documents compliant with both CEQA and NEPA. Positions will also guide teams through the process of obtaining and implementing applicable natural resource agency permit requirements, including development of appropriate mitigation, application preparation, strategic negotiation, and environmental compliance monitoring and reporting.
Environmental Planners can look forward to working on a broad range of projects spanning creek and bay rehabilitation, wetland creation, public safety, flood protection, imported water, water treatment and conveyance system upgrade, and cutting-edge public-private partnerships. Successful candidates will join teams working on projects such as:
• San Francisco Bay Shoreline Protection • Calabazas Creek Bank Rehabilitation • Guadalupe River Flood Protection • Pipeline Reliability and Maintenance Program • Water Utility Infrastructure • Water Supply and Transfers
Key Responsibilities include, but are not limited to:
• Work collaboratively on teams with engineers, biologists, and other technical specialists, as well as consultants, to develop project elements, identify potential environmental impacts, and evaluate opportunities to avoid or minimize impacts. • Provide advice and guidance to project teams regarding the level of CEQA and NEPA documentation required. • Oversee and carry out the appropriate CEQA process approved through internal decision memoranda, including exemptions, Negative Declarations (ND), Mitigated Negative Declarations (MND), Environmental Impact Reports (EIR), and related public notices; assist with developing project descriptions; solicit input from responsible and trustee agencies; identify potential significant adverse and beneficial impacts; identify alternatives. • Support natural resource agency permitting and regulatory compliance efforts through conducting background research, assisting in development of permitting and mitigation strategies, preparing submittals, coordinating with environmental regulators, negotiating the need for permits and permit conditions, and tracking and managing the permit acquisition and compliance processes. • Serve as a liaison with internal staff and external parties on input and questions pertaining to the environmental aspects of the project or activity; receive and respond to written comments from agencies and the public; plan logistics, including the setup of scoping meetings; prepare meeting materials; moderate public hearings; collect verbal comments as necessary; and incorporate and address comments in CEQA documents. • Assist in consultant management to promote high quality contract work products; monitor progress and maintain close contact during development of work products; review work products. • Support environmental compliance monitoring of project activities.
Ideal Candidate's Background Includes: The successful candidate will be an environmental project manager who understands the importance of resilience and adaptability and has an in-depth knowledge of CEQA and NEPA, along with federal, state, and regional permitting regulations and processes. This position demands strong organizational skills with strategic and analytical thinking. The ideal candidate will lead with a positive attitude, possess strong written and verbal communication skills, and build positive working relationships with others. Problem-solving and critical-thinking skills are essential for this role, as is a customer-service-oriented mindset. We are open to considering journey-level candidates as well as candidates who have professional experience in another specialty (i.e., air quality, biology, cultural resources, noise, transportation/traffic, water resources, construction management, or closely related engineering field) and can demonstrate that they have transferable skills and experience.
Ideal Experience:
• Five (5) years of experience performing professional-level responsibilities as an environmental planner. • Experience involving the evaluation of the impact of proposed public works or capital projects or facilities on the community and the environment. • Preparation of CEQA/NEPA documents and/or successful regulatory permit negotiation and acquisition on complex projects, ideally for water infrastructure and/or environmental restoration.
Ideal Skills and Abilities:
• Strong organizational, written, and verbal communication skills. • Ability to interpret and apply federal, state, and local policies, laws, and regulations. • Assess, mitigate, monitor, and report environmental elements and impacts; evaluate thresholds of significance. • Research and evaluate studies, reports, papers, and related literature used in the field of environmental planning. • Set priorities and exercise sound independent judgment within established procedural guidelines. • Public speaking and presentation skills.
Ideal Knowledge:
• Working knowledge of the CEQA and/or NEPA processes as it relates to the planning, design, and construction of infrastructure projects. • Methods and techniques of scientific research, analysis, and reporting used in the field of environmental planning. • Methods and techniques of environmental impact assessment, mitigation, monitoring, and reporting. • Principles and practices of project management, including planning, organizing, scheduling, and controlling budget. • Federal, state, and regional permitting regulations, laws, processes, and practices applied in environmental planning and natural resource management, including but not limited to: Clean Water Act, Porter-Cologne Water Quality Control Act, California Fish and Game Code, Federal and California Endangered Species Acts, and National Historic Preservation Act. • Specialist in key aspect of environmental planning and analysis, such as: air quality, biological resources, cultural resources, geology and soils, hydrology and water quality, noise, and vibration, and/or traffic and transportation.
Ideal Training and Education:
• Equivalent to a bachelor's degree from an accredited college or university with major course work in environmental studies, ecology, environmental planning, city and regional planning, land use planning, environmental science, natural resources management, geography, biology, chemistry, or a related field. • A Master's degree from an accredited college or university with major course work in environmental studies, environmental planning, city and regional planning, environmental science, natural resources management, geography or related field is not required but may substitute for two (2) years of environmental planning experience. • Professional certification in a relevant field or subject matter is ideal but not required and may substitute for a year of environmental planning experience. This may include, but is not limited to, certification as an: AICP Certified Environmental Planner, AICP Certified Planner, AICP Certified Transportation Planner, Professional Wildlife Biologist, or other certification provided by the state of California, or a nationally recognized professional organization related to environmental planning.
Our Commitment: Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Environmental%20Planner%20Ast%20I-II-Asc%20-%205-2019.pdf https://get.adobe.com/reader/
Environmental Planning Unit (Position Code 1087)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/5832992
Montgomery County, MD Government
Wheaton, Wheaton-Glenmont, MD, USA
Program Specialist, Commercial Recycling (Program Specialist I, Grade 18)
Montgomery County Government
Department of Environmental Protection
2425 Reedie Drive, Wheaton, Maryland 20902
Salary Range: $60,513 - $95,458
The mission of the Department of Environmental Protection (DEP) is to enhance the quality of life in our community by protecting and improving Montgomery County’s air, water, and land in a sustainable, innovative, inclusive, and industry-leading way while fostering smart growth, a thriving more sustainable economy and healthy communities. DEP is committed to the full inclusion of all qualified individuals and values diverse perspectives, lived experiences, and cultures. DEP encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply.
WHO WE ARE LOOKING FOR
The Department of Environmental Protection is seeking two dynamic Program Specialist I’s to serve as Waste Reduction and Recycling Education Specialists on the Commercial Recycling team. The Program Specialists will assist businesses, organizations, and government facilities in developing and improving their on-site waste reduction, reuse and recycling programs and initiatives and ensure compliance with Montgomery County’s recycling and solid waste regulations.
The successful candidate will have the following experience, knowledge, and skills:
• Knowledge of Recycling Regulations and Solid Waste laws.
• Knowledge of the solid waste industry.
• Knowledge of business recycling.
• Knowledge of public education, outreach, and training techniques.
• Ability to deal tactfully, effectively and equitably with people.
• Ability to communicate effectively orally and in writing.
• Analytical ability to evaluate recycling systems and recommend improvements.
WHAT YOU’LL BE DOING
The Program Specialists will work directly with business or commercial property owners, managers, and employees, in varied settings, to teach, train, communicate, and promote waste reduction, reuse, and recycling program requirements, as well as provide educational materials such as posters, brochures, flyers, stickers, and recycling containers, on a regular basis.
Key duties and responsibilities include, but are not limited to the following:
Developing and fostering partnerships with the business community by providing direct on-site services through daily site visits to businesses, organizations and government facilities.
Evaluating on-site recycling, waste reduction, reuse and buying recycled programs.
Identifying problems, challenges and opportunities to increase waste reduction and recycling.
Collecting data and information about businesses, organizations and government facilities and their on-site functions and processes; and maintaining accurate data in a consistently timely, technically sound, and professional manner.
Determining and recommending short and long-term solutions using critical and analytical skills, including data evaluation and analysis.
Partnering with businesses, organizations and government facilities and assisting them to implement program improvements in their on-site waste reduction and recycling programs to achieve more.
Routinely planning, organizing, conducting, and participating in various educational and training events.
Planning and meeting with business owners, managers and employees, as well as governing bodies at association and organization meetings.
Participating in County-wide community events and activities.
Assisting in the development of educational materials and messages to increase waste reduction and recycling, including using social media.
The work involves activities that are performed in both an office setting and at businesses across the County. The employee is regularly exposed to all types of weather conditions both while driving to and while conducting site visits. The work requires light physical effort including climbing flights of stairs, long periods of walking and standing and occasionally lifting objects weighing up to fifty pounds.
Presentations, trainings, meetings, and events often occur during evenings and/or weekends. Thus, evening and weekend work is regularly required.
This position requires possession of a valid driver’s license and the ability to drive a county vehicle to conduct daily site visits to businesses, commercial properties, and government facilities, attend meetings, conduct, and participate in educational programs, and perform other work at locations outside the office.
Bilingual applicants in the Spanish/English languages, or other languages, are encouraged to apply. A successful candidate with multilingual skills may qualify for additional compensation but will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from other language to English and vice versa.
MINIMUM QUALIFICATIONS
Experience: One (1) year professional experience in recycling or solid waste field.
Education: Graduation from an accredited college or university with a Bachelor’s Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
License: Possession and maintenance at all times of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence when required for job-related duties.
PREFERRED CRITERIA, INTERVIEW PREFERENCES
All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Eligible List, and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a “Transfer” candidate and may be considered for interview.
Preference for interviews will be given to applicants with experience in the following:
Experience in outreach, education, or customer service.
Experience in interpreting and applying recycling and solid waste regulations and requirements to existing recycling programs.
Experience gathering and evaluating baseline information and data to develop recommendations to boost recycling.
Experience public speaking, including presenting and promoting program requirements, preparing, and delivering recycling and waste reduction training.
Experience in written communications, including drafting reports, memos, correspondence, and newsletter articles.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. You may also be required to provide a writing sample.
Montgomery County Government offers competitive salaries and excellent benefits.
To view the complete job announcement and to apply, please visit our website
at www.Work4MCG.com , click on “Search Jobs and Apply” and
enter Program Specialist, Commercial Recycling in the search field.
The job number for this recruitment is 2024-00325
Interested candidates must create an online account in order to apply.
This Recruitment Closes November 25, 2024.
If interested in other DEP job opportunities,
please filter by “Department” and click on Department of Environmental Protection.
All resume submissions must address the preferred criteria for the position,
preferably in a separate section of the resume.
Applicants are strongly encouraged to review the Resume Preparation Tips
listed under the “Career Resources” tab on the Office of Human Resource’s Work4MCG webpage.
EOE. M/F/H.
Full Time
Program Specialist, Commercial Recycling (Program Specialist I, Grade 18)
Montgomery County Government
Department of Environmental Protection
2425 Reedie Drive, Wheaton, Maryland 20902
Salary Range: $60,513 - $95,458
The mission of the Department of Environmental Protection (DEP) is to enhance the quality of life in our community by protecting and improving Montgomery County’s air, water, and land in a sustainable, innovative, inclusive, and industry-leading way while fostering smart growth, a thriving more sustainable economy and healthy communities. DEP is committed to the full inclusion of all qualified individuals and values diverse perspectives, lived experiences, and cultures. DEP encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply.
WHO WE ARE LOOKING FOR
The Department of Environmental Protection is seeking two dynamic Program Specialist I’s to serve as Waste Reduction and Recycling Education Specialists on the Commercial Recycling team. The Program Specialists will assist businesses, organizations, and government facilities in developing and improving their on-site waste reduction, reuse and recycling programs and initiatives and ensure compliance with Montgomery County’s recycling and solid waste regulations.
The successful candidate will have the following experience, knowledge, and skills:
• Knowledge of Recycling Regulations and Solid Waste laws.
• Knowledge of the solid waste industry.
• Knowledge of business recycling.
• Knowledge of public education, outreach, and training techniques.
• Ability to deal tactfully, effectively and equitably with people.
• Ability to communicate effectively orally and in writing.
• Analytical ability to evaluate recycling systems and recommend improvements.
WHAT YOU’LL BE DOING
The Program Specialists will work directly with business or commercial property owners, managers, and employees, in varied settings, to teach, train, communicate, and promote waste reduction, reuse, and recycling program requirements, as well as provide educational materials such as posters, brochures, flyers, stickers, and recycling containers, on a regular basis.
Key duties and responsibilities include, but are not limited to the following:
Developing and fostering partnerships with the business community by providing direct on-site services through daily site visits to businesses, organizations and government facilities.
Evaluating on-site recycling, waste reduction, reuse and buying recycled programs.
Identifying problems, challenges and opportunities to increase waste reduction and recycling.
Collecting data and information about businesses, organizations and government facilities and their on-site functions and processes; and maintaining accurate data in a consistently timely, technically sound, and professional manner.
Determining and recommending short and long-term solutions using critical and analytical skills, including data evaluation and analysis.
Partnering with businesses, organizations and government facilities and assisting them to implement program improvements in their on-site waste reduction and recycling programs to achieve more.
Routinely planning, organizing, conducting, and participating in various educational and training events.
Planning and meeting with business owners, managers and employees, as well as governing bodies at association and organization meetings.
Participating in County-wide community events and activities.
Assisting in the development of educational materials and messages to increase waste reduction and recycling, including using social media.
The work involves activities that are performed in both an office setting and at businesses across the County. The employee is regularly exposed to all types of weather conditions both while driving to and while conducting site visits. The work requires light physical effort including climbing flights of stairs, long periods of walking and standing and occasionally lifting objects weighing up to fifty pounds.
Presentations, trainings, meetings, and events often occur during evenings and/or weekends. Thus, evening and weekend work is regularly required.
This position requires possession of a valid driver’s license and the ability to drive a county vehicle to conduct daily site visits to businesses, commercial properties, and government facilities, attend meetings, conduct, and participate in educational programs, and perform other work at locations outside the office.
Bilingual applicants in the Spanish/English languages, or other languages, are encouraged to apply. A successful candidate with multilingual skills may qualify for additional compensation but will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from other language to English and vice versa.
MINIMUM QUALIFICATIONS
Experience: One (1) year professional experience in recycling or solid waste field.
Education: Graduation from an accredited college or university with a Bachelor’s Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
License: Possession and maintenance at all times of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence when required for job-related duties.
PREFERRED CRITERIA, INTERVIEW PREFERENCES
All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Eligible List, and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a “Transfer” candidate and may be considered for interview.
Preference for interviews will be given to applicants with experience in the following:
Experience in outreach, education, or customer service.
Experience in interpreting and applying recycling and solid waste regulations and requirements to existing recycling programs.
Experience gathering and evaluating baseline information and data to develop recommendations to boost recycling.
Experience public speaking, including presenting and promoting program requirements, preparing, and delivering recycling and waste reduction training.
Experience in written communications, including drafting reports, memos, correspondence, and newsletter articles.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. You may also be required to provide a writing sample.
Montgomery County Government offers competitive salaries and excellent benefits.
To view the complete job announcement and to apply, please visit our website
at www.Work4MCG.com , click on “Search Jobs and Apply” and
enter Program Specialist, Commercial Recycling in the search field.
The job number for this recruitment is 2024-00325
Interested candidates must create an online account in order to apply.
This Recruitment Closes November 25, 2024.
If interested in other DEP job opportunities,
please filter by “Department” and click on Department of Environmental Protection.
All resume submissions must address the preferred criteria for the position,
preferably in a separate section of the resume.
Applicants are strongly encouraged to review the Resume Preparation Tips
listed under the “Career Resources” tab on the Office of Human Resource’s Work4MCG webpage.
EOE. M/F/H.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in business administration, public administration, or related field and one year experience in grants, budgeting, finance, or related experience; or any equivalent combination of related training and experience. Successful completion of a criminal history background investigation is required prior to employment. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Driver License required for Community Support Services: A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work providing administrative and operational support in all phases of grant management within an assigned County department. An employee assigned to this classification is responsible for grant research, preparation, coordination, monitoring, reviewing, modifying, drafting, redrafting, and writing of grants and grant related contracts for presentation to the Department, County leadership, County Manager and/or BoCC for acceptance. Work is performed under the direction of a higher-level supervisor or designee and is reviewed through conferences, reports and observation of results achieved. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Facilitates County grant proposals by searching out available grant offerings at local, state, and national levels, that are appropriate to the County revenue diversification effort.Maintains an inventory of funding resources and information to allow monitoring of grants and grant related contracts to insure compliance with Federal, State, and County guidelines. Prepares, writes, and submits grant applications utilizing desktop publishing and word processing software. May assist other County departments in the development, writing and review of grant applications. Analyzes grants and grant agreements, reviews language and makes modification and re-drafts, as required. Responsible for assigned Department and County grant and grant related contract information including coordinating and monitoring of grant funded projects, grant related contracts and expenditures. Coordinates and leads FEMA Reimbursement Team to establish County-wide operational procedures and filing disaster reimbursements. Coordinates financial audits and liaison's with FEMA and other grant/contract representatives. Reviews and answers requests for information regarding Department and County grant and grant related contractual relationships. Maintains an on-going database of all relevant grants and grant information, as well as permanent files for grants and grant related contracts. Evaluates compliance with grant and grant related contract requirements. Works with and/or trains appropriate staff to prepare or assist with grant applications, process grant awards, track compliance, monitor expenditures and assist with reporting needs. Assists in the preparation of the annual budget with regard to grants and grant related contracts. Represents the County on various committees and groups, as directed. Provides periodic updates to the County Manager and Board on the status of grants in the County. Works with lobbyists and state and federal agencies on grant issues. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services: Reviews and submits invoices for payment, compiles program data, and develops grant expenditure reports. Drives a County vehicle and/or personal vehicle to various locations regularly to monitor contracts and/or attend community meetings. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIESConsiderable knowledge of principles and practices of contract management, grant writing, and budgeting. Considerable knowledge of Federal and State funding sources and requirements. Knowledge of governmental accounting. Knowledge of the Federal and State rules and regulations relating to the administration of grant programs. Ability to perform analytical work carefully and accurately. Ability to collect, compile and analyze statistical and fiscal data and to present logical conclusions in graphic and narrative form. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to establish and maintain effective working relationships with other County departments, co-workers, elected officials, associates, representatives of Federal, State and local agencies and the general public. Ability to communicate effectively, both orally and in writing, including public speaking and preparing written reports, memoranda and graphic presentations. Ability to use a computer and associated software. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in business administration, public administration, or related field and one year experience in grants, budgeting, finance, or related experience; or any equivalent combination of related training and experience. Successful completion of a criminal history background investigation is required prior to employment. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Driver License required for Community Support Services: A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional work providing administrative and operational support in all phases of grant management within an assigned County department. An employee assigned to this classification is responsible for grant research, preparation, coordination, monitoring, reviewing, modifying, drafting, redrafting, and writing of grants and grant related contracts for presentation to the Department, County leadership, County Manager and/or BoCC for acceptance. Work is performed under the direction of a higher-level supervisor or designee and is reviewed through conferences, reports and observation of results achieved. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Facilitates County grant proposals by searching out available grant offerings at local, state, and national levels, that are appropriate to the County revenue diversification effort.Maintains an inventory of funding resources and information to allow monitoring of grants and grant related contracts to insure compliance with Federal, State, and County guidelines. Prepares, writes, and submits grant applications utilizing desktop publishing and word processing software. May assist other County departments in the development, writing and review of grant applications. Analyzes grants and grant agreements, reviews language and makes modification and re-drafts, as required. Responsible for assigned Department and County grant and grant related contract information including coordinating and monitoring of grant funded projects, grant related contracts and expenditures. Coordinates and leads FEMA Reimbursement Team to establish County-wide operational procedures and filing disaster reimbursements. Coordinates financial audits and liaison's with FEMA and other grant/contract representatives. Reviews and answers requests for information regarding Department and County grant and grant related contractual relationships. Maintains an on-going database of all relevant grants and grant information, as well as permanent files for grants and grant related contracts. Evaluates compliance with grant and grant related contract requirements. Works with and/or trains appropriate staff to prepare or assist with grant applications, process grant awards, track compliance, monitor expenditures and assist with reporting needs. Assists in the preparation of the annual budget with regard to grants and grant related contracts. Represents the County on various committees and groups, as directed. Provides periodic updates to the County Manager and Board on the status of grants in the County. Works with lobbyists and state and federal agencies on grant issues. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services: Reviews and submits invoices for payment, compiles program data, and develops grant expenditure reports. Drives a County vehicle and/or personal vehicle to various locations regularly to monitor contracts and/or attend community meetings. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIESConsiderable knowledge of principles and practices of contract management, grant writing, and budgeting. Considerable knowledge of Federal and State funding sources and requirements. Knowledge of governmental accounting. Knowledge of the Federal and State rules and regulations relating to the administration of grant programs. Ability to perform analytical work carefully and accurately. Ability to collect, compile and analyze statistical and fiscal data and to present logical conclusions in graphic and narrative form. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to establish and maintain effective working relationships with other County departments, co-workers, elected officials, associates, representatives of Federal, State and local agencies and the general public. Ability to communicate effectively, both orally and in writing, including public speaking and preparing written reports, memoranda and graphic presentations. Ability to use a computer and associated software. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position is grant funded. Employees are eligible for benefits but have no rights to permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community. An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work is performed under the direction of a higher- level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families. Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies. Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services. Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization. Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate. Coordinates ongoing in-service trainings and debriefs for mobile response team members. Ensures team compliance with policy and procedures. Provides supervision and clinical training to graduate students toward their certification and/or licensure. Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills. Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community. Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues. Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery. Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the proper tracking of data and statistical information related to the mobile response team program. Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers. Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues. Coordinates and assists with implementation of mobile response program policies and procedures. Coordinates activities, groups and internal projects geared toward personal and professional development of mobile response team, volunteers, graduate students and staff. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of mobile response, crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with diverse populations and demonstrate cultural and linguistic competency. Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model. Ability to function in a team setting. Ability to train, supervise and appraise volunteers and students. Ability to react calmly and quickly in emergencies. Ability to coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position is grant funded. Employees are eligible for benefits but have no rights to permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community. An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work is performed under the direction of a higher- level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families. Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies. Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services. Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization. Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate. Coordinates ongoing in-service trainings and debriefs for mobile response team members. Ensures team compliance with policy and procedures. Provides supervision and clinical training to graduate students toward their certification and/or licensure. Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills. Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community. Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues. Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery. Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the proper tracking of data and statistical information related to the mobile response team program. Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers. Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues. Coordinates and assists with implementation of mobile response program policies and procedures. Coordinates activities, groups and internal projects geared toward personal and professional development of mobile response team, volunteers, graduate students and staff. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of mobile response, crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with diverse populations and demonstrate cultural and linguistic competency. Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model. Ability to function in a team setting. Ability to train, supervise and appraise volunteers and students. Ability to react calmly and quickly in emergencies. Ability to coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Position Title - Financial Aid Analyst & Reconciliation Specialist Department - Financial Aid Employee Group - Professional/Technical Status - Full-time Starting Salary Range - Low 40's to Mid 50's Compensation Details - Excellent benefits package. https://drive.google.com/file/d/111IegL7j8s-7UYf_snY-wAZg41XztGYE/view?usp=sharing to view our benefits summary.
Position Summary
Purpose, Scope & Dimension of Job: Purpose This is one of twelve (13) positions that operate as a team to administer all of the student financial aid programs for the College. The Financial Aid Office (FAO ) supports the College by helping students access available and appropriate sources of financial aid thereby enabling the College to reach its enrollment goals. All staff in the FAO Office are responsible for assisting students and parents and processing Financial Aid applications. Staff members may be assigned to focus on a specific area of responsibility.
Scope
• This position has eight key areas of accountability: • Providing high quality support to students who visit or call the FAO Office. Oversees all aspects of Pell and Loan Programs (Direct: Subsidized, Unsubsidized, Plus and Alternative loans) that administers over $40 million to students annually. • Analysis of FA data, accounts and reconciliation of Title IV funds monthly (Pell, Direct Loans and SEOG). • Serve as Chair of the Satisfactory Academic Progress (SAP ) Committee and oversee the appeal process to ensure the College is in compliance with administering SAP policy and requirements. • Completion of State and Federal Reports in conjunction with Institutional Research and Information Technology Services including the FISAP , IPEDs etc. • Report/oversee the Second Chance Pell Experimental Program. • COD Interface for Pell and Direct Lending • Packaging, Report Analysis and Transfer Monitoring
This position exists to ensure that the FAO is in compliance with Generally Accepted Accounting Principles and the processes and procedures established by federal, state and college governance. The job consists of analytical thinking that enables the functionality of an integrated ERP system such as Datatel and Starfish to be in audit compliance and reconciled through both the Student and Colleague Financial modules as well as with COD and the G5 accounts.
All reconciling functions ensure clean audits as well as assists in detecting potential errors that may have been made in awarding or disbursements. Reconciling prevents loss due to these possible errors.
Dimensions • 80% of Mott students receive some form of financial assistance which represents over $40 million annually. • Approximately 4,800 students receive $15 million in Pell grants annually. • Approximately 6,500 students receive $ 21 million in Federal and Private Student Loans annually.
Supervisory Responsibility: No supervisory responsibility. Minimum Requirements • Bachelor's degree or higher in Business, Finance, Accounting or related field. • Three years of relevant work experience in the accounting field, including recent responsibility for general ledger transaction, account reconciliation, and financial statement preparation. • Problem solving skills sufficient to diagnose cause of errors in application process and data exchange for Title IV Programs. • Ability to communicate effectively orally and in writing with students, college employees and business partners. • Ability to deal with stress and schedule of peak seasonal workload. • Demonstrated ability to successfully utilize time management and priority setting skills in a high stress, multiple task environment while meeting multiple deadlines and federal reporting requirements. • A demonstrated proficiency, at the intermediate level, with MS Excel, and at the basic level with MS Word, as well as the ability to utilize complex accounting microcomputer programs. • Must be able to work independently with minimum supervision, but also have the ability to function effectively as a team member. • Must be able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Additional Desirable Qualifications • Experience administering Title IV funds. • Familiarity with Federal Direct Lending • Datatel experience. • Audit and/or analytical work paper preparation experience. • Experience in an educational institution. Physical Requirements/Working Conditions1. Must be able to remain in a stationary position most of the time. 2. Needs to occasionally move about inside the office. 3. Constantly operates a computer. 4. Constantly converses with students and their families regarding the financial aid process. 5. Frequently carries items up to 10 pounds in weight; occasionally carries items up to 25 pounds. 6. Requires close vision and ability to adjust focus while processing aid forms in hard copy and on computer.
Work Schedule
Full-time, 40 hours per week/52 weeks per year. In order to meet operational needs, position requires the ability to work a schedule that includes some evening hours and occasional weekends.
Mott Community College recognizes that remote work can benefit the student, employee and College and will permit employee duties to be performed remotely when it is appropriate, reasonable and feasible based on the College's mission and priorities. MCC employees follow a well-defined remote work program. The opportunity for remote work is reviewed on a case by case basis and dependent on many factors including the nature of the job duties and person's suitability for remote work. All hybrid work opportunities are approved by the immediate supervisor and Executive member. For Detailed Job Description Click Herehttps://drive.google.com/file/d/1LSH2qwcnt8pXFwgfouXLgZLGiK1VWE3L/view?usp=sharing
Additional Information
First consideration given to internal candidates.
Degree must be conferred by offer date.
Visa sponsorship is not available.
The College is unable to assist with travel and/or relocation expenses.
Selected candidates must submit to a drug test and criminal background check.
The College reserves the right to cancel the search at any time.
Additional Application Deadline Information
The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Equal Opportunity Statement
As an affirmative action/equal opportunity institution, the College encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. The College does not discriminate in educational or employment opportunities or practices on the basis of race, sex, color, religion, gender, national origin, veteran's status, age, disability unrelated to an individual's ability to perform adequately, sexual orientation, or any other characteristic protected by law. Title IX Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC - 2030G), Flint, MI 48503, (810) 762-0024. Title II, ADA , Coordinator Contact Information: 1401 E. Court St., Curtice-Mott Complex (CM-1024), Flint, MI 48503, (810) 762-0373. Section 504 Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC - 1130), Flint, MI 48503, (810) 762-0191.
Full Time
Position Title - Financial Aid Analyst & Reconciliation Specialist Department - Financial Aid Employee Group - Professional/Technical Status - Full-time Starting Salary Range - Low 40's to Mid 50's Compensation Details - Excellent benefits package. https://drive.google.com/file/d/111IegL7j8s-7UYf_snY-wAZg41XztGYE/view?usp=sharing to view our benefits summary.
Position Summary
Purpose, Scope & Dimension of Job: Purpose This is one of twelve (13) positions that operate as a team to administer all of the student financial aid programs for the College. The Financial Aid Office (FAO ) supports the College by helping students access available and appropriate sources of financial aid thereby enabling the College to reach its enrollment goals. All staff in the FAO Office are responsible for assisting students and parents and processing Financial Aid applications. Staff members may be assigned to focus on a specific area of responsibility.
Scope
• This position has eight key areas of accountability: • Providing high quality support to students who visit or call the FAO Office. Oversees all aspects of Pell and Loan Programs (Direct: Subsidized, Unsubsidized, Plus and Alternative loans) that administers over $40 million to students annually. • Analysis of FA data, accounts and reconciliation of Title IV funds monthly (Pell, Direct Loans and SEOG). • Serve as Chair of the Satisfactory Academic Progress (SAP ) Committee and oversee the appeal process to ensure the College is in compliance with administering SAP policy and requirements. • Completion of State and Federal Reports in conjunction with Institutional Research and Information Technology Services including the FISAP , IPEDs etc. • Report/oversee the Second Chance Pell Experimental Program. • COD Interface for Pell and Direct Lending • Packaging, Report Analysis and Transfer Monitoring
This position exists to ensure that the FAO is in compliance with Generally Accepted Accounting Principles and the processes and procedures established by federal, state and college governance. The job consists of analytical thinking that enables the functionality of an integrated ERP system such as Datatel and Starfish to be in audit compliance and reconciled through both the Student and Colleague Financial modules as well as with COD and the G5 accounts.
All reconciling functions ensure clean audits as well as assists in detecting potential errors that may have been made in awarding or disbursements. Reconciling prevents loss due to these possible errors.
Dimensions • 80% of Mott students receive some form of financial assistance which represents over $40 million annually. • Approximately 4,800 students receive $15 million in Pell grants annually. • Approximately 6,500 students receive $ 21 million in Federal and Private Student Loans annually.
Supervisory Responsibility: No supervisory responsibility. Minimum Requirements • Bachelor's degree or higher in Business, Finance, Accounting or related field. • Three years of relevant work experience in the accounting field, including recent responsibility for general ledger transaction, account reconciliation, and financial statement preparation. • Problem solving skills sufficient to diagnose cause of errors in application process and data exchange for Title IV Programs. • Ability to communicate effectively orally and in writing with students, college employees and business partners. • Ability to deal with stress and schedule of peak seasonal workload. • Demonstrated ability to successfully utilize time management and priority setting skills in a high stress, multiple task environment while meeting multiple deadlines and federal reporting requirements. • A demonstrated proficiency, at the intermediate level, with MS Excel, and at the basic level with MS Word, as well as the ability to utilize complex accounting microcomputer programs. • Must be able to work independently with minimum supervision, but also have the ability to function effectively as a team member. • Must be able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Additional Desirable Qualifications • Experience administering Title IV funds. • Familiarity with Federal Direct Lending • Datatel experience. • Audit and/or analytical work paper preparation experience. • Experience in an educational institution. Physical Requirements/Working Conditions1. Must be able to remain in a stationary position most of the time. 2. Needs to occasionally move about inside the office. 3. Constantly operates a computer. 4. Constantly converses with students and their families regarding the financial aid process. 5. Frequently carries items up to 10 pounds in weight; occasionally carries items up to 25 pounds. 6. Requires close vision and ability to adjust focus while processing aid forms in hard copy and on computer.
Work Schedule
Full-time, 40 hours per week/52 weeks per year. In order to meet operational needs, position requires the ability to work a schedule that includes some evening hours and occasional weekends.
Mott Community College recognizes that remote work can benefit the student, employee and College and will permit employee duties to be performed remotely when it is appropriate, reasonable and feasible based on the College's mission and priorities. MCC employees follow a well-defined remote work program. The opportunity for remote work is reviewed on a case by case basis and dependent on many factors including the nature of the job duties and person's suitability for remote work. All hybrid work opportunities are approved by the immediate supervisor and Executive member. For Detailed Job Description Click Herehttps://drive.google.com/file/d/1LSH2qwcnt8pXFwgfouXLgZLGiK1VWE3L/view?usp=sharing
Additional Information
First consideration given to internal candidates.
Degree must be conferred by offer date.
Visa sponsorship is not available.
The College is unable to assist with travel and/or relocation expenses.
Selected candidates must submit to a drug test and criminal background check.
The College reserves the right to cancel the search at any time.
Additional Application Deadline Information
The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Equal Opportunity Statement
As an affirmative action/equal opportunity institution, the College encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. The College does not discriminate in educational or employment opportunities or practices on the basis of race, sex, color, religion, gender, national origin, veteran's status, age, disability unrelated to an individual's ability to perform adequately, sexual orientation, or any other characteristic protected by law. Title IX Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC - 2030G), Flint, MI 48503, (810) 762-0024. Title II, ADA , Coordinator Contact Information: 1401 E. Court St., Curtice-Mott Complex (CM-1024), Flint, MI 48503, (810) 762-0373. Section 504 Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC - 1130), Flint, MI 48503, (810) 762-0191.
Montgomery County, MD Government
Wheaton, Wheaton-Glenmont, MD, USA
Manager III (Planning, Design, Construction & Monitoring), Grade M3 Montgomery County Government Department of Environmental Protection 2425 Reedie Drive, Wheaton, Maryland 20902
Salary Range: $91,663 - $162,254
The mission of the Department of Environmental Protection (DEP) is to enhance the quality of life in our community by protecting and improving Montgomery County’s air, water, and land in a sustainable, innovative, inclusive, and industry-leading way while fostering smart growth, a thriving more sustainable economy and healthy communities. DEP is committed to the full inclusion of all qualified individuals and values diverse perspectives, lived experiences, and cultures. DEP encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. WHO WE ARE LOOKING FOR
DEP is seeking to fill a Manager III (Section Chief) position to lead the Planning, Design, Construction and Monitoring Section within the Recycling and Resource Management Division. This individual will lead a team of planners and engineers in the section and will be responsible for planning, management, and implementation of large, complex construction projects for the Division’s capital improvement project programs, operational facilities upgrades, and landfill remediation projects.
The successful candidate will have the following experience, knowledge, and skills:
Experience applying the principles, practices, requirements, systems, procedures and methods appropriate to construction management, contract administration, budget and financial management and human resources management.
Experience with complex engineering requirements affecting construction of waste and recycling facilities.
Ability to control large scale critical assignments through program/project planning techniques
Ability to plan, direct and supervise the work of subordinate professional, administrative, and/or labor/trades personnel.
Ability to strategically plan, organize, coordinate, and administer the operations of one or more organizational units.
Ability to make decisions and solve administrative and operational problems arising in the organizational unit managed.
Skill in oral and written communication to multiple audiences and organizations in varying situations sufficient to develop defenses of and justifications for recommended courses of action; and, to gain compliance, cooperation, work integration, and/or understanding outside of immediate organization.
Ability to establish and maintain effective working relationships with officials, managers, employees and the public.
WHAT YOU’LL BE DOING The Manager III will be responsible for implementing projects to improve the County’s Solid Waste infrastructure and meet the County’s Permits and Remediation Requirements. As such, this individual will coordinate with engineering consultants, construction contractors, permitting agencies, and construction quality control. The Manager III will also be responsible for overseeing the planning, design, and implementation of capital and non-capital projects which include but is not limited to:
Gude Landfill Remediation: projected to be a 7-year project.
Gude Landfill solar project: to be done after the remediation is complete
Oaks Landfill solar project
Material Recovery Facility upgrade
A compost facility to process food scraps
Transfer Station modifications to allow top loading of tractor trailer or building a new transfer station
Transfer Station redesign to incorporate new Zero Waste initiatives or building a new residential drop-off center offsite
New scales and scale house for Transfer station
30-year Post closure monitoring and repairs for Oaks and Gude landfill
Key responsibilities include, but are not limited to the following:
Manage capital improvement projects (CIP) design activities and serve as the Contract Administrator responsible for supervising staff activities related to CIP design, permitting and planning such as design engineer contract management and administration; quality assurance to ensure engineer’s compliance with contractual requirements; budget control; schedule control; and conformance with regulatory and permitting requirements. Additionally, the position reviews/verifies/accepts engineers’ work; reviews and approves invoices; resolves engineering issues as the technical authority; and negotiates and authorizes additional work order changes in the best interest of the County.
Manage CIP construction activities and serve as the Contract Administrator responsible for supervising staff activities related to CIP construction such as constructability planning; construction contract management; administration; quality assurance to ensure construction contractors’ compliance with project plans and specifications; budget control; schedule control; and conformance with regulatory and permitting requirements. Additionally, the position reviews/verifies/accepts contractors’ work; reviews and approves invoices; resolves construction issues as the technical authority; negotiates and authorizes work order changes in the best interest of the County.
Explore solid waste industry technology advances and innovative ideas, work in conjunction with the other Manager III’s in the Division to identify processes where new technologies can be implemented and that can lead to gains in productivity and efficiencies, and propose, design, plan and implement CIP projects that can achieve positive sustainable outcomes (i.e., infrastructure needed for the conversion of diesel curbside collection vehicles into electrical vehicles).
Prepare and manage the budget of $70 - $100 million or more; coordinating with other sections in department and Senior Accountant; and monitoring CIP expenditures versus budget.
Supervise and oversee Design Project Managers (Engineers); Planners (Planning Specialists); Construction Project Managers (Engineers); and Maintenance Engineers.
Develop contractual documents including Requests for Proposals, bid packages for Invitations for Bids, Engineering and Construction Task Orders, Scopes of Services, contracts, and amendments, as well as negotiating or directing the negotiations of contracts, task orders, changes and other contractual documents with contractors, consultant engineers and other firms.
This position requires possession of a valid driver’s license and the ability to drive a County vehicle to travel frequently to worksites to inspect and oversee construction jobsites as well as meet with contracting staff and attend meetings and perform other work at various locations throughout Montgomery County.
Occasional evening or weekend work is required.
As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and cooperation.
To ensure a positive workplace and to comply with federal, state and County laws, the incumbent is responsible for completing mandatory trainings within the first three to six months or within the specified timeframe.
MINIMUM QUALIFICATIONS Experience: Five (5) years of progressively responsible professional experience in construction management, engineering, solid waste facility management or waste-to-energy facility management.
Education: Graduation from an accredited college or university with a bachelor’s degree.
Equivalency: An equivalent combination of education and experience may be substituted. License: Possession of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence. Preferred Criteria, Interview Preferences All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Eligible List, and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a “Transfer” candidate and may be considered for interview. Preference for interviews will be given to applicants with experience in the following:
Possession of an active Professional Engineer’s License.
Experience managing a capital project program and organization across the capital project life-cycle – planning/assessment, design, permitting, implementation, construction and monitoring.
Experience developing a multi-year capital improvements program plan and budget.
Experience in contract management including development of solicitations, work orders, bid documents and cost estimates; payment approval; and contract negotiations and disputes.
Experience supervising technical and non-technical staff (i.e., engineers, planners, technicians, inspectors, and contractors) following all applicable policies, personnel regulations, and collective bargaining agreements.
Graduation from an accredited college or university with a bachelor’s degree in Environmental Engineering, Civil Engineering, Construction Management, or related field.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. You may also be required to provide a writing sample.
Montgomery County Government offers competitive salaries and excellent benefits.
To view the complete job announcement and to apply, please visit our website at www.work4mcg.com , click on “Search Jobs and Apply”. Search: Manager III, Planning, Design, Construction and Monitoring – Job # 2024-00238 Interested candidates must create an online account in order to apply.
This Recruitment Closes October 31, 2024
All resume submissions must address the preferred criteria for the position, preferably in a separate section of the resume.
Applicants are strongly encouraged to review the Resume Preparation Tips listed under the “Career Resources” tab on the Office of Human Resource’s MCG Careers webpage.
EOE. M/F/H.
Full Time
Manager III (Planning, Design, Construction & Monitoring), Grade M3 Montgomery County Government Department of Environmental Protection 2425 Reedie Drive, Wheaton, Maryland 20902
Salary Range: $91,663 - $162,254
The mission of the Department of Environmental Protection (DEP) is to enhance the quality of life in our community by protecting and improving Montgomery County’s air, water, and land in a sustainable, innovative, inclusive, and industry-leading way while fostering smart growth, a thriving more sustainable economy and healthy communities. DEP is committed to the full inclusion of all qualified individuals and values diverse perspectives, lived experiences, and cultures. DEP encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. WHO WE ARE LOOKING FOR
DEP is seeking to fill a Manager III (Section Chief) position to lead the Planning, Design, Construction and Monitoring Section within the Recycling and Resource Management Division. This individual will lead a team of planners and engineers in the section and will be responsible for planning, management, and implementation of large, complex construction projects for the Division’s capital improvement project programs, operational facilities upgrades, and landfill remediation projects.
The successful candidate will have the following experience, knowledge, and skills:
Experience applying the principles, practices, requirements, systems, procedures and methods appropriate to construction management, contract administration, budget and financial management and human resources management.
Experience with complex engineering requirements affecting construction of waste and recycling facilities.
Ability to control large scale critical assignments through program/project planning techniques
Ability to plan, direct and supervise the work of subordinate professional, administrative, and/or labor/trades personnel.
Ability to strategically plan, organize, coordinate, and administer the operations of one or more organizational units.
Ability to make decisions and solve administrative and operational problems arising in the organizational unit managed.
Skill in oral and written communication to multiple audiences and organizations in varying situations sufficient to develop defenses of and justifications for recommended courses of action; and, to gain compliance, cooperation, work integration, and/or understanding outside of immediate organization.
Ability to establish and maintain effective working relationships with officials, managers, employees and the public.
WHAT YOU’LL BE DOING The Manager III will be responsible for implementing projects to improve the County’s Solid Waste infrastructure and meet the County’s Permits and Remediation Requirements. As such, this individual will coordinate with engineering consultants, construction contractors, permitting agencies, and construction quality control. The Manager III will also be responsible for overseeing the planning, design, and implementation of capital and non-capital projects which include but is not limited to:
Gude Landfill Remediation: projected to be a 7-year project.
Gude Landfill solar project: to be done after the remediation is complete
Oaks Landfill solar project
Material Recovery Facility upgrade
A compost facility to process food scraps
Transfer Station modifications to allow top loading of tractor trailer or building a new transfer station
Transfer Station redesign to incorporate new Zero Waste initiatives or building a new residential drop-off center offsite
New scales and scale house for Transfer station
30-year Post closure monitoring and repairs for Oaks and Gude landfill
Key responsibilities include, but are not limited to the following:
Manage capital improvement projects (CIP) design activities and serve as the Contract Administrator responsible for supervising staff activities related to CIP design, permitting and planning such as design engineer contract management and administration; quality assurance to ensure engineer’s compliance with contractual requirements; budget control; schedule control; and conformance with regulatory and permitting requirements. Additionally, the position reviews/verifies/accepts engineers’ work; reviews and approves invoices; resolves engineering issues as the technical authority; and negotiates and authorizes additional work order changes in the best interest of the County.
Manage CIP construction activities and serve as the Contract Administrator responsible for supervising staff activities related to CIP construction such as constructability planning; construction contract management; administration; quality assurance to ensure construction contractors’ compliance with project plans and specifications; budget control; schedule control; and conformance with regulatory and permitting requirements. Additionally, the position reviews/verifies/accepts contractors’ work; reviews and approves invoices; resolves construction issues as the technical authority; negotiates and authorizes work order changes in the best interest of the County.
Explore solid waste industry technology advances and innovative ideas, work in conjunction with the other Manager III’s in the Division to identify processes where new technologies can be implemented and that can lead to gains in productivity and efficiencies, and propose, design, plan and implement CIP projects that can achieve positive sustainable outcomes (i.e., infrastructure needed for the conversion of diesel curbside collection vehicles into electrical vehicles).
Prepare and manage the budget of $70 - $100 million or more; coordinating with other sections in department and Senior Accountant; and monitoring CIP expenditures versus budget.
Supervise and oversee Design Project Managers (Engineers); Planners (Planning Specialists); Construction Project Managers (Engineers); and Maintenance Engineers.
Develop contractual documents including Requests for Proposals, bid packages for Invitations for Bids, Engineering and Construction Task Orders, Scopes of Services, contracts, and amendments, as well as negotiating or directing the negotiations of contracts, task orders, changes and other contractual documents with contractors, consultant engineers and other firms.
This position requires possession of a valid driver’s license and the ability to drive a County vehicle to travel frequently to worksites to inspect and oversee construction jobsites as well as meet with contracting staff and attend meetings and perform other work at various locations throughout Montgomery County.
Occasional evening or weekend work is required.
As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and cooperation.
To ensure a positive workplace and to comply with federal, state and County laws, the incumbent is responsible for completing mandatory trainings within the first three to six months or within the specified timeframe.
MINIMUM QUALIFICATIONS Experience: Five (5) years of progressively responsible professional experience in construction management, engineering, solid waste facility management or waste-to-energy facility management.
Education: Graduation from an accredited college or university with a bachelor’s degree.
Equivalency: An equivalent combination of education and experience may be substituted. License: Possession of a valid Class “C” (or equivalent) driver’s license from the applicant’s state of residence. Preferred Criteria, Interview Preferences All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Eligible List, and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a “Transfer” candidate and may be considered for interview. Preference for interviews will be given to applicants with experience in the following:
Possession of an active Professional Engineer’s License.
Experience managing a capital project program and organization across the capital project life-cycle – planning/assessment, design, permitting, implementation, construction and monitoring.
Experience developing a multi-year capital improvements program plan and budget.
Experience in contract management including development of solicitations, work orders, bid documents and cost estimates; payment approval; and contract negotiations and disputes.
Experience supervising technical and non-technical staff (i.e., engineers, planners, technicians, inspectors, and contractors) following all applicable policies, personnel regulations, and collective bargaining agreements.
Graduation from an accredited college or university with a bachelor’s degree in Environmental Engineering, Civil Engineering, Construction Management, or related field.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. You may also be required to provide a writing sample.
Montgomery County Government offers competitive salaries and excellent benefits.
To view the complete job announcement and to apply, please visit our website at www.work4mcg.com , click on “Search Jobs and Apply”. Search: Manager III, Planning, Design, Construction and Monitoring – Job # 2024-00238 Interested candidates must create an online account in order to apply.
This Recruitment Closes October 31, 2024
All resume submissions must address the preferred criteria for the position, preferably in a separate section of the resume.
Applicants are strongly encouraged to review the Resume Preparation Tips listed under the “Career Resources” tab on the Office of Human Resource’s MCG Careers webpage.
EOE. M/F/H.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Full Time
This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer’s needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners and is accountable for working collaboratively to help ensure customer inquiries are solved by the appropriate Novartis Subject Matter Expert (SME). The Territory Account Specialist is proficient in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Orchestration / Collaboration, and Omni-Channel Engagement. #LI-Remote
About the Role
Key Responsibilities:
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
Identify shared priorities and leverage knowledge and tactics within the full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive outstanding results.
Orchestrate in a collaborative manner with territory colleagues, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.
Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and efficiently handle business opportunities/challenges.
Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
Lead any required planning meetings with key partners to address more sophisticated customer problems and work collaboratively across functions to ensure customer needs are met.
Provide appropriate access support in the moment and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
Understand how to leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities to personalize and engage with customers in both face-to-face and virtual environments.
Essential Requirements:
Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and proficient in navigating and successfully selling to large accounts and key customer segments.
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.
Desirable Requirements:
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines: the position will be filled at level commensurate with experience.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Senior Territory Account Specialist:
5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Executive Territory Account Specialist:
10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com .
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: Territory Account Specialist: $102,400 and $153,600/year | Senior Territory Account Specialist: $124,000 and $186,000/year | Executive Territory Account Specialist: $136,800 and $205,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Company will not sponsor visas for this position.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers who are focused on building and advancing a culture of inclusion that values and celebrates individual differences, uniqueness, backgrounds and perspectives. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers and communities we serve.
Accessibility & Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877) 395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Program Specialist 2 - CRM and Data Management
About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by https://collegesofdistinction.com/, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a https://collegesofdistinction.com/best-colleges-of-distinction/ (CoD). Money magazine recently named https://money.com/best-colleges/profile/eastern-washington-university/. Tribal Land Acknowledgement Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Job Summary:
The Admissions Office and Graduate Programs Office (GPO ) are devoted to the mission of Eastern Washington University: to be an engine for social mobility by providing students access to high quality graduate programs. We are hard-working support units driven by collaboration, systemic solutions, and student success. We are seeking a collaborative and motivated individual to join our team as a Program Specialist 2 – CRM and Data Management. This role is pivotal in enhancing the admissions experience for EWU graduate students. In this position, you will spearhead various initiatives aimed at supporting graduate students throughout their academic journey. The Program Specialist 2 – CRM and Data Management will report to the Associate Director Admissions with a dotted reporting line to the Director of the Graduate Programs Office. This position will be colocated in the Admissions and Graduate Offices. The primary focus will be on advancing the graduate student experience to enhance enrollment and retention through effective utilization of the CRM system. This position will involve implementing data-driven strategies and providing user support and training to ensure the seamless functioning of the Slate system in support of graduate recruitment, admissions, and retention efforts. The best candidates for this position will contribute to a positive, team-oriented culture. The Program Specialist 2 – CRM and Data Management will collaborate with staff and faculty across the institution. This description identifies general requirements of typical work expectations and does not necessarily describe all duties that may evolve over time. EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
EWU expands opportunities for personal transformation through excellence in learning.
Required Qualifications:
• Bachelor’s degree in computer science, data analytics, higher education administration, or a related field, or equivalent experience. • A track record of collaboration, building trust, and strong working relationships. • Excellent interpersonal and communication skills. • Familiarity with data management principles, practices, and regulations, especially concerning student data privacy and security. • Strong organizational skills and meticulous attention to detail. • Proficiency in Microsoft Office applications, particularly Excel. • Dedication to diversity, equity, inclusion, and student success. • Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
Preferred Qualifications:
• Master’s degree in a relevant field, such as higher education administration, data science, or business analytics. • Experience with Technolutions Slate CRM system, including implementation, customization, and optimization. • Familiarity with Banner or similar student information systems, and experience in integrating CRM with SIS and other university systems. • Proven ability to develop and deliver effective training programs to drive user adoption and proficiency. • Experience with predictive modeling and advanced analytics techniques to support enrollment management and student success initiatives. • Demonstrated success in collaborating with cross-functional teams to drive project success in a fast-paced environment. • Advanced proficiency in data visualization tools such as Tableau or Power BI. • Bilingual proficiency.
Other Skills and Abilities:
Job Duties:
CRM Support
• Provide dedicated support to a variety of graduate programs to optimize CRM functionality. • Assist in the onboarding of various departments to the Slate CRM system, aligning solutions with stakeholder needs and requirements. • Build and execute Slate workflows, communication plans, and data management processes under the guidance of the Associate Director to bolster student recruitment, admissions, and retention efforts. • Deliver user support and training sessions on the Slate system, adhering to best practices and strategies established by the Associate Director. • Monitor system performance and contribute insights for enhancement opportunities, collaborating closely with the Associate Director. • Stay abreast of Slate updates and industry trends, sharing pertinent insights with the Associate Director to inform strategic decision-making.
Percent of Time: 40
Data Management & Reporting
• Assist in upholding data governance policies and procedures to ensure accuracy, security, and compliance. • Implement data integration and audit processes to facilitate seamless data flow between Slate and other university systems. • Conduct data analyses and prepare reports to support data-driven decision-making, offering valuable insights to university leadership and stakeholders. • Collaborate with various departments to understand and address their data needs, providing reporting and analytics solutions as directed.
Percent of Time: 40
Project Management and Collaboration
• Aid in the execution and monitoring of Slate-related projects, providing updates and support as required. • Participate in committees and special projects to contribute insights and support efforts to enhance the student experience and drive enrollment growth. • Collaborate with Admissions, IT, Institutional Effectiveness, and other departments to ensure the successful adoption and integration of Slate across campus.
Percent of Time: 10
General Duties Support other areas of the Graduate Programs Office as needed.
• Take an active role in problem-solving with the team. • Contribute to the positive, team-oriented office culture. • Other duties as assigned.
Percent of Time: 10
Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with https://inside.ewu.edu/policies/knowledge-base/ewu-602-02-immunizations/ and provide proof of immunity or vaccination to MMR before beginning work at EWU . https://in.ewu.edu/hr/wp-content/uploads/sites/40/2020/04/HR_MMRWaiver_Draft01-16-20.pdf for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf All new faculty and staff are required to complete DEI /Title IX/Hazing Training for employees. This should be completed as soon as possible, but no later than the first few weeks of your hire. You can access the online training https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.getinclusive.com%2Fdashboard&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309213283%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=3dleaZvxW3%2BKuVV4YcRdwv6mdal2MyehUu0JCqrpC3I%3D&reserved=0 or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ site https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finside.ewu.edu%2Fhr%2Ftraining-resources%2F&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309231054%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WQimUO66ADVDfmf5C2Myu2Sf0ahx%2BEvvxtYQjmoSfqQ%3D&reserved=0.
Salary Information: Salary Information: The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Posting Date: 08/30/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 09/13/2024
Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit https://apptrkr.com/5667122
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Full Time
Program Specialist 2 - CRM and Data Management
About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by https://collegesofdistinction.com/, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a https://collegesofdistinction.com/best-colleges-of-distinction/ (CoD). Money magazine recently named https://money.com/best-colleges/profile/eastern-washington-university/. Tribal Land Acknowledgement Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Job Summary:
The Admissions Office and Graduate Programs Office (GPO ) are devoted to the mission of Eastern Washington University: to be an engine for social mobility by providing students access to high quality graduate programs. We are hard-working support units driven by collaboration, systemic solutions, and student success. We are seeking a collaborative and motivated individual to join our team as a Program Specialist 2 – CRM and Data Management. This role is pivotal in enhancing the admissions experience for EWU graduate students. In this position, you will spearhead various initiatives aimed at supporting graduate students throughout their academic journey. The Program Specialist 2 – CRM and Data Management will report to the Associate Director Admissions with a dotted reporting line to the Director of the Graduate Programs Office. This position will be colocated in the Admissions and Graduate Offices. The primary focus will be on advancing the graduate student experience to enhance enrollment and retention through effective utilization of the CRM system. This position will involve implementing data-driven strategies and providing user support and training to ensure the seamless functioning of the Slate system in support of graduate recruitment, admissions, and retention efforts. The best candidates for this position will contribute to a positive, team-oriented culture. The Program Specialist 2 – CRM and Data Management will collaborate with staff and faculty across the institution. This description identifies general requirements of typical work expectations and does not necessarily describe all duties that may evolve over time. EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
EWU expands opportunities for personal transformation through excellence in learning.
Required Qualifications:
• Bachelor’s degree in computer science, data analytics, higher education administration, or a related field, or equivalent experience. • A track record of collaboration, building trust, and strong working relationships. • Excellent interpersonal and communication skills. • Familiarity with data management principles, practices, and regulations, especially concerning student data privacy and security. • Strong organizational skills and meticulous attention to detail. • Proficiency in Microsoft Office applications, particularly Excel. • Dedication to diversity, equity, inclusion, and student success. • Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.
Preferred Qualifications:
• Master’s degree in a relevant field, such as higher education administration, data science, or business analytics. • Experience with Technolutions Slate CRM system, including implementation, customization, and optimization. • Familiarity with Banner or similar student information systems, and experience in integrating CRM with SIS and other university systems. • Proven ability to develop and deliver effective training programs to drive user adoption and proficiency. • Experience with predictive modeling and advanced analytics techniques to support enrollment management and student success initiatives. • Demonstrated success in collaborating with cross-functional teams to drive project success in a fast-paced environment. • Advanced proficiency in data visualization tools such as Tableau or Power BI. • Bilingual proficiency.
Other Skills and Abilities:
Job Duties:
CRM Support
• Provide dedicated support to a variety of graduate programs to optimize CRM functionality. • Assist in the onboarding of various departments to the Slate CRM system, aligning solutions with stakeholder needs and requirements. • Build and execute Slate workflows, communication plans, and data management processes under the guidance of the Associate Director to bolster student recruitment, admissions, and retention efforts. • Deliver user support and training sessions on the Slate system, adhering to best practices and strategies established by the Associate Director. • Monitor system performance and contribute insights for enhancement opportunities, collaborating closely with the Associate Director. • Stay abreast of Slate updates and industry trends, sharing pertinent insights with the Associate Director to inform strategic decision-making.
Percent of Time: 40
Data Management & Reporting
• Assist in upholding data governance policies and procedures to ensure accuracy, security, and compliance. • Implement data integration and audit processes to facilitate seamless data flow between Slate and other university systems. • Conduct data analyses and prepare reports to support data-driven decision-making, offering valuable insights to university leadership and stakeholders. • Collaborate with various departments to understand and address their data needs, providing reporting and analytics solutions as directed.
Percent of Time: 40
Project Management and Collaboration
• Aid in the execution and monitoring of Slate-related projects, providing updates and support as required. • Participate in committees and special projects to contribute insights and support efforts to enhance the student experience and drive enrollment growth. • Collaborate with Admissions, IT, Institutional Effectiveness, and other departments to ensure the successful adoption and integration of Slate across campus.
Percent of Time: 10
General Duties Support other areas of the Graduate Programs Office as needed.
• Take an active role in problem-solving with the team. • Contribute to the positive, team-oriented office culture. • Other duties as assigned.
Percent of Time: 10
Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with https://inside.ewu.edu/policies/knowledge-base/ewu-602-02-immunizations/ and provide proof of immunity or vaccination to MMR before beginning work at EWU . https://in.ewu.edu/hr/wp-content/uploads/sites/40/2020/04/HR_MMRWaiver_Draft01-16-20.pdf for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf All new faculty and staff are required to complete DEI /Title IX/Hazing Training for employees. This should be completed as soon as possible, but no later than the first few weeks of your hire. You can access the online training https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.getinclusive.com%2Fdashboard&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309213283%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=3dleaZvxW3%2BKuVV4YcRdwv6mdal2MyehUu0JCqrpC3I%3D&reserved=0 or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ site https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finside.ewu.edu%2Fhr%2Ftraining-resources%2F&data=05%7C02%7Cmbrown163%40ewu.edu%7C61918bd731b94ba6016f08dca5db7c13%7Ccbb8585a58be4c67a9e8aa46ea967bb1%7C0%7C0%7C638567609309231054%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WQimUO66ADVDfmf5C2Myu2Sf0ahx%2BEvvxtYQjmoSfqQ%3D&reserved=0.
Salary Information: Salary Information: The salary for this position is $44,580 (minimum) up to $51,360. Where the hired candidate will begin within this range is dependent on education, experience, and skills.
Posting Date: 08/30/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 09/13/2024
Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit https://apptrkr.com/5667122
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 72187
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 09-23-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000/Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic • Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5578863
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 72187
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 09-23-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000/Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic • Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5578863
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
U.S. Securities and Exchange Commission
Washington, DC
Help
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The Office of the Chief Data Officer (OCDO) in the Office of the Chief Operating Officer is responsible for: Leading the development of the SEC's data management strategy and priorities; Enabling data analytics to support enforcement, examinations, and policymaking; and ensuring that the agency only collects the data it needs to fulfill its mission and can effectively secure. Under the Evidence Act, the OCDO is also responsible for compliance with the Paperwork Reduction Act.(PRA)
in the agency. PRA compliance activities include:
Completing daily processing and submission of Information Collection Requests (ICR's); and completing the processing of new rules and submission in OMBS ROCIS system. Completing daily processing and submission of collections (60 and 30-day notices) in the SECs PRA SharePoint portal. Completing the daily monitoring, extrapolation and processing of collections and submissions notices from the Daily Federal Register feed from the Government Publishing Office (GPO). Completing the first of every month processing and assigning out of all new task extensions for that given month. Completing the submission and processing of Informal review requests submitted to OMB. Fielding daily calls and emails from the Division PRA reps and lawyers on a host of questions, problem solving, etc. Coordinating and chairing the Monthly SEC OMB PRA status Touch Point Meeting. Help
Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the SK-13 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-14: Applicant must have at least one year of specialized experience equivalent to the SK-13 level:
Reviewing documents for accuracy and processing them in agency systems Communicating and conveying complex or technical information (oral and written) to a variety of audiences; AND Managing multiple high-priority/high-visibility tasks, including overseeing multiple short-suspense timelines. Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Help
Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable : CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Help
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The Office of the Chief Data Officer (OCDO) in the Office of the Chief Operating Officer is responsible for: Leading the development of the SEC's data management strategy and priorities; Enabling data analytics to support enforcement, examinations, and policymaking; and ensuring that the agency only collects the data it needs to fulfill its mission and can effectively secure. Under the Evidence Act, the OCDO is also responsible for compliance with the Paperwork Reduction Act.(PRA)
in the agency. PRA compliance activities include:
Completing daily processing and submission of Information Collection Requests (ICR's); and completing the processing of new rules and submission in OMBS ROCIS system. Completing daily processing and submission of collections (60 and 30-day notices) in the SECs PRA SharePoint portal. Completing the daily monitoring, extrapolation and processing of collections and submissions notices from the Daily Federal Register feed from the Government Publishing Office (GPO). Completing the first of every month processing and assigning out of all new task extensions for that given month. Completing the submission and processing of Informal review requests submitted to OMB. Fielding daily calls and emails from the Division PRA reps and lawyers on a host of questions, problem solving, etc. Coordinating and chairing the Monthly SEC OMB PRA status Touch Point Meeting. Help
Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the SK-13 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-14: Applicant must have at least one year of specialized experience equivalent to the SK-13 level:
Reviewing documents for accuracy and processing them in agency systems Communicating and conveying complex or technical information (oral and written) to a variety of audiences; AND Managing multiple high-priority/high-visibility tasks, including overseeing multiple short-suspense timelines. Additional information Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Help
Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Online Assessment Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. Required, if applicable : CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position is grant funded. There are no rights to permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community. An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work is performed under the direction of a higher- level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families. Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies. Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services. Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization. Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate. Coordinates ongoing in-service trainings and debriefs for mobile response team members. Ensures team compliance with policy and procedures. Provides supervision and clinical training to graduate students toward their certification and/or licensure. Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills. Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community. Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues. Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery. Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the proper tracking of data and statistical information related to the mobile response team program. Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers. Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues. Coordinates and assists with implementation of mobile response program policies and procedures. Coordinates activities, groups and internal projects geared toward personal and professional development of mobile response team, volunteers, graduate students and staff. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of mobile response, crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with diverse populations and demonstrate cultural and linguistic competency. Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model. Ability to function in a team setting. Ability to train, supervise and appraise volunteers and students. Ability to react calmly and quickly in emergencies. Ability to coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's Degree in counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position is grant funded. There are no rights to permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community. An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work is performed under the direction of a higher- level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families. Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies. Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services. Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization. Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate. Coordinates ongoing in-service trainings and debriefs for mobile response team members. Ensures team compliance with policy and procedures. Provides supervision and clinical training to graduate students toward their certification and/or licensure. Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills. Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community. Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues. Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery. Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the proper tracking of data and statistical information related to the mobile response team program. Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers. Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues. Coordinates and assists with implementation of mobile response program policies and procedures. Coordinates activities, groups and internal projects geared toward personal and professional development of mobile response team, volunteers, graduate students and staff. Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current techniques, principles and practices of mobile response, crisis intervention and suicide prevention programs. Skill in the use of personal computers including word processing programs. Ability to work with diverse populations and demonstrate cultural and linguistic competency. Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model. Ability to function in a team setting. Ability to train, supervise and appraise volunteers and students. Ability to react calmly and quickly in emergencies. Ability to coordinate and supervise volunteers and students in emergency situations. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Manager, Benefits and Employee Relations
Kellogg Community College
Posting Information
External Posting Number: 20130537P
Position Number: PO.MGRBER.HR.24
Position Title: Manager, Benefits and Employee Relations
Position Type: Administration
Classification: Manager 1 - Administration
Department: Human Resources
Work Schedule
This regular, full-time, administrative position will work Monday through Friday, 8:00 a.m. to 5:00 p.m., with extended days as needed by the College.
RESPONSIBILITIES include but are not limited to the following
See job duties below.
Position Summary
The position will be responsible for managing the College’s health and ancillary benefits. Work with the CHRO on annual strategies and bid process, managing day-to-day issues regarding benefit plans, invoice processing and coordinating the benefit advisory team’s annual institutional recommendations. Position provides data analysis and communicates benefit updates and changes to employees. As part of leave benefits management, coordinate FMLA processing and ADA accommodation requests. In addition, the position will be responsible for leveraging and coordinating vendor offerings and internal training resources while also facilitating sessions on professional development. Work with the CHRO and HR Director to manage projects and or participate in development of various HR programs as they arise. Serve as Title VII, IX, EEO, harassment, and employee relations investigator for the College.
In addition, the HR Manager will leverage and coordinate vendor offerings and internal training resources while also facilitating sessions on professional development. Working with the CHRO and HR Director, they will help develop and manage impactful projects and HR programs that shape our workplace and institutional culture.
Check us out! Elevate your HR career by being a driving force in engaging and meaningful work in a positive team environment.
Kellogg Community College is located in Battle Creek, Michigan, a community of approximately 54,000 people. Leisure activities, natural resources and learning opportunities provide a foundation for residents. Located along the I-94 interstate, Battle Creek is within 30 minutes of Kalamazoo, 60 minutes of Lansing and Grand Rapids and within three hours of Detroit, Chicago and Indianapolis.
KCC Equity Statement
At Kellogg Community College, we are committed to creating an inclusive environment where we foster respect for others and our differences, support cultural understanding, demonstrate ethical behavior and champion social justice. We will accomplish this by: • Deepening our understanding of diversity, equity and inclusion through learning, engagement with others and personal reflection; • Valuing the lived experiences and perspectives of others while nurturing and understanding the differences between us; • Rejecting all forms of prejudice, discrimination and racism; and • Advancing integrity, justice and civility among and between us.
Physical Demands
The job responsibilities are performed in an office area and presentation venues. Travel by car required. The job has intermittent periods during which continuous physical exertion is required, such as independent mobility between work areas, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (8 – 45 pounds). Typically requires regular use of one or more physical senses of medium intensity and long duration. Must meet reasonable deadlines, quotas or demands for accuracy, and may be involved in some mildly unpleasant situations.
Minimum Qualifications
1. Associate’s degree in human resources, business, or related field, obtained from an accredited college or university AND five or more (5+) years of related experience PLUS industry-specific certification (SHRM, CEBS, HRCI) OR Bachelor’s degree AND three or more (3+) years of related experience. 2. Demonstrated supervisory experience. 3. Three (3) or more years of demonstrated experience in human resources, employee benefits, employee relations, and/or other related field, with at least one (1+) of those years in benefits administration. 4. Proficiency in Microsoft Office Suite, specifically Word, Excel, Outlook, and PowerPoint.
Preferred but not Required
1. Master’s degree or higher in human resources or related field, obtained from an accredited college or university. 2. SHRM or equivalent certification. 3. Experience with employee investigations.
Proposed Salary
According to the Kellogg Community College Hay Administrative Compensation program, the 2024-2025 annual salary range for a Manager 1 position, $60,240 to $75,303 to start.
Special Instructions to Applicants
To be considered, all required materials must be submitted no later than Wednesday, July 3, 2024, at 9:00 a.m. EST, and it is the responsibility of the applicant to ensure all required materials are submitted by the closing date and time. Only online applications will be accepted – any paper applications will be rejected and returned to the applicant. As part of the interview process, applicants will be given a skills test. If you have questions regarding our online application process, please call 269 565-2074 or e-mail hr@kellogg.edu.
Projected Hire Date:
External Posting Date: 06/11/2024
External Closing Date: 07/03/2024
External Closing Time: 9:00 a.m. EST
Internal Posting Date: 06/11/2024
Internal Closing Date: 07/03/2024
Job Duties
Essential Function: BENEFIT COORDINATION AND ACCOMMODATIONS
Description
• Manage College’s heath and ancillary benefits. • Work with CHRO on annual strategies and bid process: - Coordinate the employee advisory team. - Ensure alignment with external vendors. - Coordinate internal communication and changes related to benefit plan changes. • Work with HR staff to ensure effective benefit change and implementation processes are in place, including monitoring and effectiveness. • Proactively research, identify and propose ongoing improvements to benefit plans for employees as well as quality and program efficiency for the College. • Administer FMLA and ADA in compliance with current institutional, state and federal regulations, laws and policies, including medical accommodation requests. • Work with employees to support the interactive process and ensure compliance, equitable processes and communication that ensures employees’ rights are upheld. • Collaborate with facilities and information services as needed to provide ergonomic reviews and recommend appropriate interventions. • Work with Finance Director and payroll specialist to ensure the continued compliance with ACA, year-end reporting and regulatory requirements.
Essential Function: EMPLOYEE RELATIONS AND INVESTIGATIONS
Description
• Conduct EEO, harassment or other labor investigations. • Serve as a Title IX and EEO Investigator. • Ensure compliance with regulatory and legal requirements and maintain files accordingly to documentation requirements. • Provide recommendations on training and development in these areas and ensure proactive communications to employees regarding rights and processes. • Help define collaborative processes and tools. • Work with Chief HR Officer, Title IX Coordinators, EDI Committee and Public Safety to identify and actively move employees’ understanding of equity. • Collaborate on programming, tactics and measures HR can utilize to support this College-wide effort.
Essential Function: DEPARTMENT STRATEGIC PLANNING
Description
• Work with CHRO and HR Director to manage projects and or participate in development of various HR programs, as they arise. • Develop information and implement activities that optimize the impact on department environment. • Work with other HR staff, leaders and interested employee committees and organizations to ensure buy-in, participation and alignment with needs. • Ensure programs have measurement, tracking and improvement.
Essential Function: TALENT MANAGEMENT AND DEVELOPMENT
Description
• Organize, plan and coordinate professional development programming for College employees, primarily for those performing non-instructional functions. • Work with CHRO and senior leadership to identify and assess future and current training needs through job analysis, success planning and annual performance evaluations. • Review and select training materials from a variety of vendors. • Deploy a variety of training methods. • Research opportunities for ongoing development.
Supplemental Questions
Required fields are indicated with an asterisk (*).
1. * Please check the educational achievement and experience below that best describes your qualifications. • Associate degree or higher in human resources, business, or related field, obtained from an accredited college or university AND five or more (5+) years of related experience PLUS industry-specific certification (SHRM, CEBS, HRCI). • Bachelor’s degree or higher in human resources, business, or related field, obtained from an accredited college or university AND three or more (3+) years of related experience. • Neither option applies. 2. * Please briefly describe your experience related to benefits administration. (Open Ended Question)
3. * Please describe your experience in a professional supervisory role, including years and level of responsibility. (Open Ended Question)
4. * In which area(s) do you have technical working knowledge? • ADA/Accommodations • Benefits Administration • Collective Bargaining • Compensation • EEO • Employee Relations/Investigations • Employment/Labor Law • FMLA • HRIS • Title IX • Training and Development • None of the above 5. * How did you hear about this position? • Albion Recorder • Battle Creek Shopper • CareerBuilder • Chronicle of Higher Ed • Coldwater Daily Reporter • Glassdoor • Hastings Reminder • HigherEdJobs.com • Indeed • Inside Higher Ed • Internal Source • KCC Website • LinkedIn • Marshall Advisor • Michigan Works • Mlive • Other (please specify below) 6. If other, please specify (Open Ended Question)
Applicant Documents
Required Documents
1. Resume 2. Cover Letter 3. Unofficial Transcripts
Optional Documents
1. Professional Certification 2. Other Certifications 3. Other Document
Full Time
Manager, Benefits and Employee Relations
Kellogg Community College
Posting Information
External Posting Number: 20130537P
Position Number: PO.MGRBER.HR.24
Position Title: Manager, Benefits and Employee Relations
Position Type: Administration
Classification: Manager 1 - Administration
Department: Human Resources
Work Schedule
This regular, full-time, administrative position will work Monday through Friday, 8:00 a.m. to 5:00 p.m., with extended days as needed by the College.
RESPONSIBILITIES include but are not limited to the following
See job duties below.
Position Summary
The position will be responsible for managing the College’s health and ancillary benefits. Work with the CHRO on annual strategies and bid process, managing day-to-day issues regarding benefit plans, invoice processing and coordinating the benefit advisory team’s annual institutional recommendations. Position provides data analysis and communicates benefit updates and changes to employees. As part of leave benefits management, coordinate FMLA processing and ADA accommodation requests. In addition, the position will be responsible for leveraging and coordinating vendor offerings and internal training resources while also facilitating sessions on professional development. Work with the CHRO and HR Director to manage projects and or participate in development of various HR programs as they arise. Serve as Title VII, IX, EEO, harassment, and employee relations investigator for the College.
In addition, the HR Manager will leverage and coordinate vendor offerings and internal training resources while also facilitating sessions on professional development. Working with the CHRO and HR Director, they will help develop and manage impactful projects and HR programs that shape our workplace and institutional culture.
Check us out! Elevate your HR career by being a driving force in engaging and meaningful work in a positive team environment.
Kellogg Community College is located in Battle Creek, Michigan, a community of approximately 54,000 people. Leisure activities, natural resources and learning opportunities provide a foundation for residents. Located along the I-94 interstate, Battle Creek is within 30 minutes of Kalamazoo, 60 minutes of Lansing and Grand Rapids and within three hours of Detroit, Chicago and Indianapolis.
KCC Equity Statement
At Kellogg Community College, we are committed to creating an inclusive environment where we foster respect for others and our differences, support cultural understanding, demonstrate ethical behavior and champion social justice. We will accomplish this by: • Deepening our understanding of diversity, equity and inclusion through learning, engagement with others and personal reflection; • Valuing the lived experiences and perspectives of others while nurturing and understanding the differences between us; • Rejecting all forms of prejudice, discrimination and racism; and • Advancing integrity, justice and civility among and between us.
Physical Demands
The job responsibilities are performed in an office area and presentation venues. Travel by car required. The job has intermittent periods during which continuous physical exertion is required, such as independent mobility between work areas, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (8 – 45 pounds). Typically requires regular use of one or more physical senses of medium intensity and long duration. Must meet reasonable deadlines, quotas or demands for accuracy, and may be involved in some mildly unpleasant situations.
Minimum Qualifications
1. Associate’s degree in human resources, business, or related field, obtained from an accredited college or university AND five or more (5+) years of related experience PLUS industry-specific certification (SHRM, CEBS, HRCI) OR Bachelor’s degree AND three or more (3+) years of related experience. 2. Demonstrated supervisory experience. 3. Three (3) or more years of demonstrated experience in human resources, employee benefits, employee relations, and/or other related field, with at least one (1+) of those years in benefits administration. 4. Proficiency in Microsoft Office Suite, specifically Word, Excel, Outlook, and PowerPoint.
Preferred but not Required
1. Master’s degree or higher in human resources or related field, obtained from an accredited college or university. 2. SHRM or equivalent certification. 3. Experience with employee investigations.
Proposed Salary
According to the Kellogg Community College Hay Administrative Compensation program, the 2024-2025 annual salary range for a Manager 1 position, $60,240 to $75,303 to start.
Special Instructions to Applicants
To be considered, all required materials must be submitted no later than Wednesday, July 3, 2024, at 9:00 a.m. EST, and it is the responsibility of the applicant to ensure all required materials are submitted by the closing date and time. Only online applications will be accepted – any paper applications will be rejected and returned to the applicant. As part of the interview process, applicants will be given a skills test. If you have questions regarding our online application process, please call 269 565-2074 or e-mail hr@kellogg.edu.
Projected Hire Date:
External Posting Date: 06/11/2024
External Closing Date: 07/03/2024
External Closing Time: 9:00 a.m. EST
Internal Posting Date: 06/11/2024
Internal Closing Date: 07/03/2024
Job Duties
Essential Function: BENEFIT COORDINATION AND ACCOMMODATIONS
Description
• Manage College’s heath and ancillary benefits. • Work with CHRO on annual strategies and bid process: - Coordinate the employee advisory team. - Ensure alignment with external vendors. - Coordinate internal communication and changes related to benefit plan changes. • Work with HR staff to ensure effective benefit change and implementation processes are in place, including monitoring and effectiveness. • Proactively research, identify and propose ongoing improvements to benefit plans for employees as well as quality and program efficiency for the College. • Administer FMLA and ADA in compliance with current institutional, state and federal regulations, laws and policies, including medical accommodation requests. • Work with employees to support the interactive process and ensure compliance, equitable processes and communication that ensures employees’ rights are upheld. • Collaborate with facilities and information services as needed to provide ergonomic reviews and recommend appropriate interventions. • Work with Finance Director and payroll specialist to ensure the continued compliance with ACA, year-end reporting and regulatory requirements.
Essential Function: EMPLOYEE RELATIONS AND INVESTIGATIONS
Description
• Conduct EEO, harassment or other labor investigations. • Serve as a Title IX and EEO Investigator. • Ensure compliance with regulatory and legal requirements and maintain files accordingly to documentation requirements. • Provide recommendations on training and development in these areas and ensure proactive communications to employees regarding rights and processes. • Help define collaborative processes and tools. • Work with Chief HR Officer, Title IX Coordinators, EDI Committee and Public Safety to identify and actively move employees’ understanding of equity. • Collaborate on programming, tactics and measures HR can utilize to support this College-wide effort.
Essential Function: DEPARTMENT STRATEGIC PLANNING
Description
• Work with CHRO and HR Director to manage projects and or participate in development of various HR programs, as they arise. • Develop information and implement activities that optimize the impact on department environment. • Work with other HR staff, leaders and interested employee committees and organizations to ensure buy-in, participation and alignment with needs. • Ensure programs have measurement, tracking and improvement.
Essential Function: TALENT MANAGEMENT AND DEVELOPMENT
Description
• Organize, plan and coordinate professional development programming for College employees, primarily for those performing non-instructional functions. • Work with CHRO and senior leadership to identify and assess future and current training needs through job analysis, success planning and annual performance evaluations. • Review and select training materials from a variety of vendors. • Deploy a variety of training methods. • Research opportunities for ongoing development.
Supplemental Questions
Required fields are indicated with an asterisk (*).
1. * Please check the educational achievement and experience below that best describes your qualifications. • Associate degree or higher in human resources, business, or related field, obtained from an accredited college or university AND five or more (5+) years of related experience PLUS industry-specific certification (SHRM, CEBS, HRCI). • Bachelor’s degree or higher in human resources, business, or related field, obtained from an accredited college or university AND three or more (3+) years of related experience. • Neither option applies. 2. * Please briefly describe your experience related to benefits administration. (Open Ended Question)
3. * Please describe your experience in a professional supervisory role, including years and level of responsibility. (Open Ended Question)
4. * In which area(s) do you have technical working knowledge? • ADA/Accommodations • Benefits Administration • Collective Bargaining • Compensation • EEO • Employee Relations/Investigations • Employment/Labor Law • FMLA • HRIS • Title IX • Training and Development • None of the above 5. * How did you hear about this position? • Albion Recorder • Battle Creek Shopper • CareerBuilder • Chronicle of Higher Ed • Coldwater Daily Reporter • Glassdoor • Hastings Reminder • HigherEdJobs.com • Indeed • Inside Higher Ed • Internal Source • KCC Website • LinkedIn • Marshall Advisor • Michigan Works • Mlive • Other (please specify below) 6. If other, please specify (Open Ended Question)
Applicant Documents
Required Documents
1. Resume 2. Cover Letter 3. Unofficial Transcripts
Optional Documents
1. Professional Certification 2. Other Certifications 3. Other Document