Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis Must be able to type at a rate of 35 correct words per minute as required by the position. This position requires a passing score on the following County's skills assessment tests: Microsoft Excel, Microsoft Word, and with a minimum score of moderate knowledge and typing with minimum correct words of 35 wpm. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at: assessment@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at: achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. For County Manager’s Office: Reliable transportation is required to attend monthly meetings. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties (Community support Services). Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis Must be able to type at a rate of 35 correct words per minute as required by the position. This position requires a passing score on the following County's skills assessment tests: Microsoft Excel, Microsoft Word, and with a minimum score of moderate knowledge and typing with minimum correct words of 35 wpm. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at: assessment@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at: achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. For County Manager’s Office: Reliable transportation is required to attend monthly meetings. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties (Community support Services). Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Board Relations and Protocol office consists of four team members. This includes the Special Projects Manager, Director of Protocol and Legislative and Board Relations Specialist. Each of these report to the VP, Board Relations and Protocol. This department serves as an extension of the Office of the President to all matters legislative and serves the Board of Trustees. Every day is different, as it also serves as the Special projects office. Each project is considered ‘all hands on deck’ and features the greatest variety of scope of any department at the Kennedy Center. No staff position, including the VP, is exempt from any specific type of work. Every members of this team displays a ‘teamwork’ mentality and assists wherever they can. The Specialist will support the VP, Board Relations and protocol in his role representing Kennedy Center President, Richard Grenell, on all matters related to the Board of Trustees, Legislative Affairs and special projects. Key Responsibilities Administrative and Operational Support Manage all incoming correspondence to the Board Relations and Protocol Office, including scheduling requests, official memos, legislative communications, and Trustee directives. Maintain the VP’s calendar, coordinate meeting logistics, prepare briefing materials, and ensure timely follow-up on action items. Develop and maintain electronic and physical filing systems to ensure efficient document management and retrieval. Oversee preparation of expense reports, travel arrangements, and procurement requests for departmental activities. Board and Trustee Relations Prepare, format, and proofread documents, reports, and communications related to Board of Trustees activities. Draft correspondence, invitations, remarks, and acknowledgments for review by senior leadership and high-level officials. Coordinate logistics for Board meetings, dinners, receptions, and special events — including RSVP tracking, seating charts, and materials distribution. Serve as an on-site representative for the department during Board functions and events, ensuring a professional and seamless guest experience. Legislative and Government Affairs Support Track local and federal legislation and legislators relevant to the Kennedy Center’s mission and activities. Conduct research and compile reports to support strategic legislative engagement. Assist in scheduling and preparing briefing materials for meetings with government officials and partners. Protocol and Event Support Provide administrative and logistical support for protocol-related activities, including receiving and hosting high-ranking officials and dignitaries at Kennedy Center events. Coordinate with internal teams (e.g., Operations, Security, Guest Services) to ensure VIP and Trustee experiences are executed with precision and discretion. Serve as on-site support during evening and weekend events as needed. Project and Information Management Collect, organize, and present information to the VP for the execution of Government Affairs, Board Relations, and department initiatives. Support cross-departmental collaboration on special projects led by the Board Relations and Protocol Office. Maintain department trackers, databases, and communications lists to ensure information accuracy and readiness. General Responsibilities Respond promptly and professionally to the needs and requests of Kennedy Center leadership, Trustees, and staff. Uphold strict confidentiality in handling sensitive information. Adhere to all Kennedy Center policies, procedures, and standards of conduct. Other duties as assigned. Key Qualifications Minimum 3 years experience in a legislative office at the state or federal level Minimum 3 years experience as an administrative/personal assistant Preferred experience stewarding high-level VIP’s or Government officials Preferred working knowledge of the Federal legislative process Preferred Background in events and event logistics Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Board Relations and Protocol office consists of four team members. This includes the Special Projects Manager, Director of Protocol and Legislative and Board Relations Specialist. Each of these report to the VP, Board Relations and Protocol. This department serves as an extension of the Office of the President to all matters legislative and serves the Board of Trustees. Every day is different, as it also serves as the Special projects office. Each project is considered ‘all hands on deck’ and features the greatest variety of scope of any department at the Kennedy Center. No staff position, including the VP, is exempt from any specific type of work. Every members of this team displays a ‘teamwork’ mentality and assists wherever they can. The Specialist will support the VP, Board Relations and protocol in his role representing Kennedy Center President, Richard Grenell, on all matters related to the Board of Trustees, Legislative Affairs and special projects. Key Responsibilities Administrative and Operational Support Manage all incoming correspondence to the Board Relations and Protocol Office, including scheduling requests, official memos, legislative communications, and Trustee directives. Maintain the VP’s calendar, coordinate meeting logistics, prepare briefing materials, and ensure timely follow-up on action items. Develop and maintain electronic and physical filing systems to ensure efficient document management and retrieval. Oversee preparation of expense reports, travel arrangements, and procurement requests for departmental activities. Board and Trustee Relations Prepare, format, and proofread documents, reports, and communications related to Board of Trustees activities. Draft correspondence, invitations, remarks, and acknowledgments for review by senior leadership and high-level officials. Coordinate logistics for Board meetings, dinners, receptions, and special events — including RSVP tracking, seating charts, and materials distribution. Serve as an on-site representative for the department during Board functions and events, ensuring a professional and seamless guest experience. Legislative and Government Affairs Support Track local and federal legislation and legislators relevant to the Kennedy Center’s mission and activities. Conduct research and compile reports to support strategic legislative engagement. Assist in scheduling and preparing briefing materials for meetings with government officials and partners. Protocol and Event Support Provide administrative and logistical support for protocol-related activities, including receiving and hosting high-ranking officials and dignitaries at Kennedy Center events. Coordinate with internal teams (e.g., Operations, Security, Guest Services) to ensure VIP and Trustee experiences are executed with precision and discretion. Serve as on-site support during evening and weekend events as needed. Project and Information Management Collect, organize, and present information to the VP for the execution of Government Affairs, Board Relations, and department initiatives. Support cross-departmental collaboration on special projects led by the Board Relations and Protocol Office. Maintain department trackers, databases, and communications lists to ensure information accuracy and readiness. General Responsibilities Respond promptly and professionally to the needs and requests of Kennedy Center leadership, Trustees, and staff. Uphold strict confidentiality in handling sensitive information. Adhere to all Kennedy Center policies, procedures, and standards of conduct. Other duties as assigned. Key Qualifications Minimum 3 years experience in a legislative office at the state or federal level Minimum 3 years experience as an administrative/personal assistant Preferred experience stewarding high-level VIP’s or Government officials Preferred working knowledge of the Federal legislative process Preferred Background in events and event logistics Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving. This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to:
solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools. A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required. In those conditions, the noise level is very loud.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving. This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to:
solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools. A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required. In those conditions, the noise level is very loud.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $57,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Major Gifts Assistant Manager is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant Manager provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas. Key Responsibilities Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas: Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications Experience in a front-facing, customer service-oriented role Bachelor’s degree is preferred 2-3 years development/fundraising, writing, and event logistics experience Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $57,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Major Gifts Assistant Manager is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant Manager provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas. Key Responsibilities Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas: Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications Experience in a front-facing, customer service-oriented role Bachelor’s degree is preferred 2-3 years development/fundraising, writing, and event logistics experience Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description To lead the designers in creating designs and providing graphic services for materials developed in the Advertising Department, including digital and print advertising, social media graphics and video editing, direct mail, collateral, institutional publications, and other materials as required by the Kennedy Center. Key Responsibilities Team leader, overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist. Taking the lead on large-scale projects such as CENTER magazine, Annual Report, Special Events, and Development. Creating designs on computer for ads, direct mail, social media graphics and video editing, digital signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned. Coordinating and ensuring the completion of work according to deadlines and priorities set by the Advertising Services Manager and the Assistant Manager, Advertising Production. Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least eight years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience. Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes. Must have experience leading, mentoring, evaluating, and managing a design team. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description To lead the designers in creating designs and providing graphic services for materials developed in the Advertising Department, including digital and print advertising, social media graphics and video editing, direct mail, collateral, institutional publications, and other materials as required by the Kennedy Center. Key Responsibilities Team leader, overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist. Taking the lead on large-scale projects such as CENTER magazine, Annual Report, Special Events, and Development. Creating designs on computer for ads, direct mail, social media graphics and video editing, digital signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned. Coordinating and ensuring the completion of work according to deadlines and priorities set by the Advertising Services Manager and the Assistant Manager, Advertising Production. Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least eight years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience. Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes. Must have experience leading, mentoring, evaluating, and managing a design team. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $42,000 - $46,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Major Gifts Assistant is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas. This position works in tandem with an Assistant Manager of Major Gifts. Key Responsibilities Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas: Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications Experience in a front-facing, customer service-oriented role is required Bachelor’s degree is preferred Development/fundraising, writing, and event logistics (or related experience) is preferred Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $42,000 - $46,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Major Gifts Assistant is a key member of the Major & Leadership Gifts team, a group of dynamic fundraisers working with the Kennedy Center’s most generous and philanthropic individual donors. Reporting to the Manager of Major Gifts, the Assistant provides support for the execution of personalized fundraising and stewardship strategies for a portfolio of 100+ current and prospective major donors (undesignated and designated gifts of $50,000+). The incumbent also provides administrative support to the Manager of Leadership Gifts in the stewardship of approx. 85 members of the National Committee for the Performing Arts (designated gifts to education programming of $15,000+) and preparations for Committee meetings. Primary responsibilities include: developing written donor communications; tracking campaign progress and preparing documentation of all contributions; maintaining accurate donor records in database; and logistical support for donor meetings, special events, committee meetings, and major galas. This position works in tandem with an Assistant Manager of Major Gifts. Key Responsibilities Provide support to the Manager of Major Gifts, Manager of Leadership Gifts, and Director of Major & Leadership Gifts for implementation of strategies for donors contributing to annual funds, endowments, and fundraising galas: Drafting and coordinating all types of personalized, written materials on behalf of Development and Kennedy Center leadership (solicitations, acknowledgments, notes, briefings, newsletters, event itineraries, pledge reminders, tax receipts, etc.) of varying length and complexity; Preparing and tracking proper documentation for all contributions, including updating necessary systems and database records to ensure correct gift processing; Accurately tracking fundraising progress through Tessitura database and project management tools and reporting regular campaign updates to Managers and Director; Assisting in the development of materials for Committee meetings and events throughout the year, and maintaining accurate and up-to-date membership listings and contact information for committees and boards; Tracking and coordinating contributions, guest details, and attendee logistics for major fundraising galas such as the Kennedy Center Honors and Mark Twain Prize, including stewardship support for major event sponsorship packages and Event Chairs; Planning, preparing, and coordinating creative and personalized gifts for donors as they relate to Kennedy Center milestones or personal donor milestones (birthdays, anniversaries, life events, etc.); Providing excellent, proactive customer service to donors and their respective teams through direct contact via phone, email, mail, and in-person; Ensure the fulfillment of donor benefits and stewardship activities, including proper recognition and gift crediting in digital and print materials, processing performance ticket requests and event RSVPs, and regular greeting of donors at performances or onsite activities; Onsite customer service and logistical support for special events including cultivation and benefit events, committee and board meetings, galas, etc.; Oversee office resources and collateral materials; Other duties as assigned. Key Qualifications Experience in a front-facing, customer service-oriented role is required Bachelor’s degree is preferred Development/fundraising, writing, and event logistics (or related experience) is preferred Working knowledge of the performing arts is preferred Experience with Tessitura or similar CRM tools is preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud. This position requires occasional evening or weekend hours at fundraising events and performances, and typically with advance notice. Travel up to 5% may be required, predominantly local to offsite fundraising events or meetings.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $60,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Dance Programming Assistant Manager works within the Dance Programming department team to manage all logistical planning and necessary communication to ensure the success of the Kennedy Center ballet and dance subscription series and any additional programming. The Assistant Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to listen and communicate openly and problem solve in a collaborative environment is essential. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Key Responsibilities Project Management: Executes logistics for all performances, events, and/or activities for the Kennedy Center’s Dance and Ballet subscription series. Duties include but are not limited to:
Arrange, negotiate, and manage contracts and payments for all necessary hotels and artist transportation as needed. Act as primary liaison between visiting artists and various departments of the Center for a portion of the Center's Dance season. When acting as primary liaison, manage Department’s visa needs as necessary for international companies and artists, in consultation with the Center’s Office of General Counsel. When acting as primary liaison, lead Department’s supernumerary program, arranging and managing auditions, and overseeing the collection and processing of necessary paperwork and payment for all performers. Maintain contact with production managers, orchestra manager, education staff, press representative, advertising and marketing personnel, special events coordinators, and theater managers in order to ensure the flow of information between these departments and visiting artists. Work with all of these people to develop schedules, establish needs, review promotional materials, and organize events. Company management including arranging travel, housing, meals, fee payments, playbills, tickets, and matters of hospitality when needed. Track payments and maintain budgets, with guidance from Director, to keep Dance Programming department in good financial standing. With guidance and oversight from Director, hire interpreters, musicians, conductors, dancers, and performance staff when necessary. Attend performances as a representative of Dance Programming. Direct, curate, and produce as assigned (with Director’s input), various programs supporting the dance community in the DMV area. These programs may include the annual Local Dance Commissioning Project and the annual National Dance Day program. Lead department colleagues on the execution of these programs. Serve as main point of contact for artists participating in these programs. Interview, train and manage department interns. Serve as primary liaison for Dance Programming’s Community Partnerships contacts in collaboration with Social Impact colleagues. Handle administrative responsibilities for the office including the ordering of office supplies, booking department travel for Dance Programming team members, payment of monthly credit card bills and other various payment processing as needed. Attend meetings as a representative of Dance Programming as requested, to ensure that information is shared and action items are advanced. Other duties as assigned. Key Qualifications Experience in dance touring, presenting and or management required. Two (2) or more years of experience managing and supervising group(s) along with strong leadership skills required. Ability to create and maintain clear channels of communication with all members and constituents from a wide variety of backgrounds. Affinity for organization, problem solving, time management, and ability to tackle multiple concurrent projects is imperative. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Bachelor’s degree or equivalent experience preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Occasional travel may be required. Must be on-call during performance weeks and company travel days. Weekend and evening hours are required, and will be arranged in advance. Travel may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $60,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Dance Programming Assistant Manager works within the Dance Programming department team to manage all logistical planning and necessary communication to ensure the success of the Kennedy Center ballet and dance subscription series and any additional programming. The Assistant Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to listen and communicate openly and problem solve in a collaborative environment is essential. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Key Responsibilities Project Management: Executes logistics for all performances, events, and/or activities for the Kennedy Center’s Dance and Ballet subscription series. Duties include but are not limited to:
Arrange, negotiate, and manage contracts and payments for all necessary hotels and artist transportation as needed. Act as primary liaison between visiting artists and various departments of the Center for a portion of the Center's Dance season. When acting as primary liaison, manage Department’s visa needs as necessary for international companies and artists, in consultation with the Center’s Office of General Counsel. When acting as primary liaison, lead Department’s supernumerary program, arranging and managing auditions, and overseeing the collection and processing of necessary paperwork and payment for all performers. Maintain contact with production managers, orchestra manager, education staff, press representative, advertising and marketing personnel, special events coordinators, and theater managers in order to ensure the flow of information between these departments and visiting artists. Work with all of these people to develop schedules, establish needs, review promotional materials, and organize events. Company management including arranging travel, housing, meals, fee payments, playbills, tickets, and matters of hospitality when needed. Track payments and maintain budgets, with guidance from Director, to keep Dance Programming department in good financial standing. With guidance and oversight from Director, hire interpreters, musicians, conductors, dancers, and performance staff when necessary. Attend performances as a representative of Dance Programming. Direct, curate, and produce as assigned (with Director’s input), various programs supporting the dance community in the DMV area. These programs may include the annual Local Dance Commissioning Project and the annual National Dance Day program. Lead department colleagues on the execution of these programs. Serve as main point of contact for artists participating in these programs. Interview, train and manage department interns. Serve as primary liaison for Dance Programming’s Community Partnerships contacts in collaboration with Social Impact colleagues. Handle administrative responsibilities for the office including the ordering of office supplies, booking department travel for Dance Programming team members, payment of monthly credit card bills and other various payment processing as needed. Attend meetings as a representative of Dance Programming as requested, to ensure that information is shared and action items are advanced. Other duties as assigned. Key Qualifications Experience in dance touring, presenting and or management required. Two (2) or more years of experience managing and supervising group(s) along with strong leadership skills required. Ability to create and maintain clear channels of communication with all members and constituents from a wide variety of backgrounds. Affinity for organization, problem solving, time management, and ability to tackle multiple concurrent projects is imperative. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Bachelor’s degree or equivalent experience preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Occasional travel may be required. Must be on-call during performance weeks and company travel days. Weekend and evening hours are required, and will be arranged in advance. Travel may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $125,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Production & Operations works to ensure the smooth operations of the NSO. They lead long range planning from a production perspective and ensure proactive and ongoing dialogue across the NSO Team and with KC Production. They supervise the logistical planning of NSO productions, tour arrangements, logistics for offsite events, and production budgets/projections. They work alongside the VP of Operations to foster an environment in which musicians and crew can perform at their best. This position ensures the highest degree of efficiency and professionalism for NSO production and operations and works to meet NSO program and budget goals. Key Responsibilities Leadership & Supervision Hire, manage, and supervise NSO Stage Manager and Assistant Stage Manager and direct the work of IATSE Stage Technicians in the Concert Hall and throughout the Kennedy Center for NSO productions. Maintain knowledge of IATSE Local 22 CBA in daily scheduling and enforcement of contract rules. Serve on the KC negotiating team with IATSE Local 22, leading NSO representation. Hire, manage, and supervise NSO Production Manager and NSO Assistant Manager of Orchestra Operations, Production Coordinator and Operations Interns. Process weekly payroll for the NSO Stage Manager and Assistant Stage Manager and other hired stagehands, designers, and stage managers when applicable. Plan concert production assignments for the team each season. Ensure execution of all NSO concerts is adequately planned and performances are presented at the highest level possible with available resources. Work to support the larger NSO Team and contribute to a sense of ‘one team’ encourage cross departmental support as needed. Budget Supervision Create, implement, and review all annual and monthly production and operations budgets for the NSO. Scrutinize and approve production and other operational expenses Regularly analyze production schedules and expenses and identify/make recommendations for cost saving changes Concert Production Oversee all technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Manage NSO props and costume and arrange for onsite or offsite storage as needed. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ). Serve as Concert Duty Manager working with the House Manager to ensure the experience for the audience is commensurate with KC standards. Operations & Logistics Support NSO’s domestic and international tour planning, preparation, and implementation, through tasks such as:
travel and hotel arrangements for musicians, staff, and tour party members; visa applications and processes; instrument evaluations and permit applications for U.S. Fish and Wildlife/CITES Traveling Exhibition Certificates; compilation of cargo details for carnet paperwork; liaising with cargo logistics companies regarding customs and border crossing requirements; Traveling with the orchestra, overseeing daily tour operations, and taking the leading on resolving tour crises. Conduct site visits of local venues and plan logistics for ground freight, ground transportation, production, and catering for offsite NSO concerts. For U.S. Capitol Concerts (National Memorial Day Concert, A Capitol Fourth, and NSO Labor Day Concert), liaise with Capitol Police, Capitol Concerts Inc., the Architect of the Capitol’s office, the National Park Service, and other vendors to ensure the smooth operations of concert production, site layout, and security matters. Orchestra Working Conditions Working with the VP of Operations, Orchestra Personnel Management, and Assistant Manager Orchestra Operations to ensure the NSO CBA and Handbook are respected, working conditions for the orchestra are safe onstage and backstage (including volume levels on stage), the orchestra musicians have access to resources (rehearsal space), and work to resolve issues and grievances that arise. Other duties as assigned. Key Qualifications College degree and/or advanced degree in music and/or arts management is required. Minimum of five years of experience in concert production is required; experience with symphony orchestra touring is preferred. Knowledge of orchestral and chamber music repertoire is an asset. Experience leading and managing both administrative and union employees. Excellent written and verbal communication skills and the ability to interact effectively with a wide variety of people are critical. Strong organizational skills and meticulous attention to detail with a high degree of accuracy are essential. Must be able to effectively gather information from a wide variety of sources and organize and disseminate it in a timely manner. Ability to meet deadlines, often under pressure. Ability to develop and monitor production budgets is required. Prior purchasing, managing, and budgeting skills is required. Excellent computer skills including (but not limited to) proficiency with Microsoft Office (Word, Excel, Access) and willingness to learn new programs, such as OPAS and Visio, are required. Knowledge of social media outlets desired. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work evenings and weekends. Must hold a valid driver’s license in the United States. Must be able to work odd hours including evenings, weekends, holidays, and regularly work beyond 40 hours/week. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
Full-time
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $125,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Production & Operations works to ensure the smooth operations of the NSO. They lead long range planning from a production perspective and ensure proactive and ongoing dialogue across the NSO Team and with KC Production. They supervise the logistical planning of NSO productions, tour arrangements, logistics for offsite events, and production budgets/projections. They work alongside the VP of Operations to foster an environment in which musicians and crew can perform at their best. This position ensures the highest degree of efficiency and professionalism for NSO production and operations and works to meet NSO program and budget goals. Key Responsibilities Leadership & Supervision Hire, manage, and supervise NSO Stage Manager and Assistant Stage Manager and direct the work of IATSE Stage Technicians in the Concert Hall and throughout the Kennedy Center for NSO productions. Maintain knowledge of IATSE Local 22 CBA in daily scheduling and enforcement of contract rules. Serve on the KC negotiating team with IATSE Local 22, leading NSO representation. Hire, manage, and supervise NSO Production Manager and NSO Assistant Manager of Orchestra Operations, Production Coordinator and Operations Interns. Process weekly payroll for the NSO Stage Manager and Assistant Stage Manager and other hired stagehands, designers, and stage managers when applicable. Plan concert production assignments for the team each season. Ensure execution of all NSO concerts is adequately planned and performances are presented at the highest level possible with available resources. Work to support the larger NSO Team and contribute to a sense of ‘one team’ encourage cross departmental support as needed. Budget Supervision Create, implement, and review all annual and monthly production and operations budgets for the NSO. Scrutinize and approve production and other operational expenses Regularly analyze production schedules and expenses and identify/make recommendations for cost saving changes Concert Production Oversee all technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Manage NSO props and costume and arrange for onsite or offsite storage as needed. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ). Serve as Concert Duty Manager working with the House Manager to ensure the experience for the audience is commensurate with KC standards. Operations & Logistics Support NSO’s domestic and international tour planning, preparation, and implementation, through tasks such as:
travel and hotel arrangements for musicians, staff, and tour party members; visa applications and processes; instrument evaluations and permit applications for U.S. Fish and Wildlife/CITES Traveling Exhibition Certificates; compilation of cargo details for carnet paperwork; liaising with cargo logistics companies regarding customs and border crossing requirements; Traveling with the orchestra, overseeing daily tour operations, and taking the leading on resolving tour crises. Conduct site visits of local venues and plan logistics for ground freight, ground transportation, production, and catering for offsite NSO concerts. For U.S. Capitol Concerts (National Memorial Day Concert, A Capitol Fourth, and NSO Labor Day Concert), liaise with Capitol Police, Capitol Concerts Inc., the Architect of the Capitol’s office, the National Park Service, and other vendors to ensure the smooth operations of concert production, site layout, and security matters. Orchestra Working Conditions Working with the VP of Operations, Orchestra Personnel Management, and Assistant Manager Orchestra Operations to ensure the NSO CBA and Handbook are respected, working conditions for the orchestra are safe onstage and backstage (including volume levels on stage), the orchestra musicians have access to resources (rehearsal space), and work to resolve issues and grievances that arise. Other duties as assigned. Key Qualifications College degree and/or advanced degree in music and/or arts management is required. Minimum of five years of experience in concert production is required; experience with symphony orchestra touring is preferred. Knowledge of orchestral and chamber music repertoire is an asset. Experience leading and managing both administrative and union employees. Excellent written and verbal communication skills and the ability to interact effectively with a wide variety of people are critical. Strong organizational skills and meticulous attention to detail with a high degree of accuracy are essential. Must be able to effectively gather information from a wide variety of sources and organize and disseminate it in a timely manner. Ability to meet deadlines, often under pressure. Ability to develop and monitor production budgets is required. Prior purchasing, managing, and budgeting skills is required. Excellent computer skills including (but not limited to) proficiency with Microsoft Office (Word, Excel, Access) and willingness to learn new programs, such as OPAS and Visio, are required. Knowledge of social media outlets desired. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work evenings and weekends. Must hold a valid driver’s license in the United States. Must be able to work odd hours including evenings, weekends, holidays, and regularly work beyond 40 hours/week. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center Development Department is comprised of 80+ individuals working together to raise approximately $80 million annually to support the nation’s performing arts center. Within the department, Development Systems is a team of three highly motivated individuals that are integral to the successful operations of the department. They provide service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. The Assistant Manager, Development Systems & Database works with the Director, Development Systems & Strategies in implementing and maintaining systems pertaining to the Development office. This includes gift entry management, internal database maintenance and training, and financial reconciliation. The incumbent must be able to manage his/her time, resources and work load to maximize productivity. The Assistant Manager prioritizes the work of the Coordinator, Development Systems and themselves, providing guidance and support to the coordinator as needed. An eagerness to problem solve with a positive attitude is essential. With oversight from the Director, manage payment entry procedures for contributions, special event payments and other payments for the development department; collaborate with development and finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes Key Responsibilities With support from the Coordinator of Development Systems, process contributions, special event payments and other payments for development; serve as an internal auditor for batch processing - reviewing batches for documentation and accuracy and ensuring deposit with finance Act as a Tessitura super user for the Development department, organizing and leading regular Tessitura trainings and reviews with new hires and long term development staff; liaise with IT on CRM and Systems related projects; represent the Development department at CRM meetings; execute regular setup and maintenance in the Tessitura database as needed; create and implement CRM related process improvements for the department Support the Director with budget analysis, budget upkeep and entry, financial reporting and reconciliation, and strategic financial planning for the development department; schedule and attend department budget meetings in support of this work as requested Support KC, NSO and WNO fundraising teams, the special events team, and volunteer team, in maintaining and improving development systems and operations; work with the Director on revising various policies and procedures which may include gift acceptance & gift processing, acknowledgements, tax receipts, document retention, budgeting and expense management, etc. Work with the Senior Accountant to manage the resolution of reconciling items between Finance and Development related to contributions received Act as primary liaison with our external stock broker contact; inform stewarding teams when stock donations have been received; provide support for coordinator who is tracking wire contributions; ensure both stock and wire contributions are tracked and processed in a timely manner Other duties as assigned. Key Qualifications A bachelor’s degree is required. Minimum of 3 years of experience working with customer databases is required. Experience with Tessitura preferred. Must possess the facility to learn, understand, and use such software with relative ease. The candidate must have the ability and confidence to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including an intern. A high degree of comfort working with budgets and financial information is vital. A high degree of comfort working with Microsoft Excel including graphs and pivot tables is a plus. Must be extremely attentive to detail. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center Development Department is comprised of 80+ individuals working together to raise approximately $80 million annually to support the nation’s performing arts center. Within the department, Development Systems is a team of three highly motivated individuals that are integral to the successful operations of the department. They provide service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. The Assistant Manager, Development Systems & Database works with the Director, Development Systems & Strategies in implementing and maintaining systems pertaining to the Development office. This includes gift entry management, internal database maintenance and training, and financial reconciliation. The incumbent must be able to manage his/her time, resources and work load to maximize productivity. The Assistant Manager prioritizes the work of the Coordinator, Development Systems and themselves, providing guidance and support to the coordinator as needed. An eagerness to problem solve with a positive attitude is essential. With oversight from the Director, manage payment entry procedures for contributions, special event payments and other payments for the development department; collaborate with development and finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes Key Responsibilities With support from the Coordinator of Development Systems, process contributions, special event payments and other payments for development; serve as an internal auditor for batch processing - reviewing batches for documentation and accuracy and ensuring deposit with finance Act as a Tessitura super user for the Development department, organizing and leading regular Tessitura trainings and reviews with new hires and long term development staff; liaise with IT on CRM and Systems related projects; represent the Development department at CRM meetings; execute regular setup and maintenance in the Tessitura database as needed; create and implement CRM related process improvements for the department Support the Director with budget analysis, budget upkeep and entry, financial reporting and reconciliation, and strategic financial planning for the development department; schedule and attend department budget meetings in support of this work as requested Support KC, NSO and WNO fundraising teams, the special events team, and volunteer team, in maintaining and improving development systems and operations; work with the Director on revising various policies and procedures which may include gift acceptance & gift processing, acknowledgements, tax receipts, document retention, budgeting and expense management, etc. Work with the Senior Accountant to manage the resolution of reconciling items between Finance and Development related to contributions received Act as primary liaison with our external stock broker contact; inform stewarding teams when stock donations have been received; provide support for coordinator who is tracking wire contributions; ensure both stock and wire contributions are tracked and processed in a timely manner Other duties as assigned. Key Qualifications A bachelor’s degree is required. Minimum of 3 years of experience working with customer databases is required. Experience with Tessitura preferred. Must possess the facility to learn, understand, and use such software with relative ease. The candidate must have the ability and confidence to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including an intern. A high degree of comfort working with budgets and financial information is vital. A high degree of comfort working with Microsoft Excel including graphs and pivot tables is a plus. Must be extremely attentive to detail. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Please submit a cover letter for consideration. About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Artistic Administrator supports the Artistic Administrator, VP Artistic Planning and Senior Producing Director by acting as NSO concert producer and by managing day-to-day artistic and administrative operations of the department. The approximate breakdown of concerts for this role is 25% classical, 75% non-classical. The Assistant Artistic Administrator makes decisions and exercises discretion in order to prioritize assignments, and works under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate and problem solve with a positive attitude is essential. Key Responsibilities Project Management: manage 50% of NSO concerts each season, including Artist advance, contracting, rider administration, comp ticket and other requests; oversee a complex array of administrative detail through to artist payment and report on performance results. Day-to-day management of production logistics, and overall facilitation of NSO concerts, including management of artist services and show duty. Act as critical liaison between the NSO and artist and/or their representative(s). Maintain communication with production managers, press, marketing, digital, social media personnel, special events coordinators, theater managers, security and facilities personnel in order to ensure the flow of information between these departments and visiting artists. Build and maintain excellent relationships with artist management, hotels, travel agents, and other vendors. Act as liaison for NSO Principal Conductor/Artistic Advisor. Research, idea generation, and assistance towards implementation thereof, of artists, themes, and concepts as they pertain to NSO programming. Attend live performances of new products whenever possible. Other duties as assigned. Key Qualifications An undergraduate degree in a music-related field or equivalent knowledge.
At least 3 years’ experience in artistic administration of major orchestras or festivals Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
Full-time
Please submit a cover letter for consideration. About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Artistic Administrator supports the Artistic Administrator, VP Artistic Planning and Senior Producing Director by acting as NSO concert producer and by managing day-to-day artistic and administrative operations of the department. The approximate breakdown of concerts for this role is 25% classical, 75% non-classical. The Assistant Artistic Administrator makes decisions and exercises discretion in order to prioritize assignments, and works under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate and problem solve with a positive attitude is essential. Key Responsibilities Project Management: manage 50% of NSO concerts each season, including Artist advance, contracting, rider administration, comp ticket and other requests; oversee a complex array of administrative detail through to artist payment and report on performance results. Day-to-day management of production logistics, and overall facilitation of NSO concerts, including management of artist services and show duty. Act as critical liaison between the NSO and artist and/or their representative(s). Maintain communication with production managers, press, marketing, digital, social media personnel, special events coordinators, theater managers, security and facilities personnel in order to ensure the flow of information between these departments and visiting artists. Build and maintain excellent relationships with artist management, hotels, travel agents, and other vendors. Act as liaison for NSO Principal Conductor/Artistic Advisor. Research, idea generation, and assistance towards implementation thereof, of artists, themes, and concepts as they pertain to NSO programming. Attend live performances of new products whenever possible. Other duties as assigned. Key Qualifications An undergraduate degree in a music-related field or equivalent knowledge.
At least 3 years’ experience in artistic administration of major orchestras or festivals Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $53,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Manager, Foundation & Government Giving will work with a passionate, high-performing team to plan, manage, and implement the solicitation of foundation and government grants for the Kennedy Center, including the National Symphony Orchestra and Washington National Opera. The individual in this role will organize and execute solicitation campaigns, stewardship efforts, and research established contributors, working directly with donors and internal staff throughout the Kennedy Center. Two critical components of this position are exceptional writing skills for grant proposals, reports, donor briefings, and acknowledgement letters, and project management of stated and related materials within the development department, including regular interdepartmental engagement. The Assistant Manager must have a demonstrated ability to plan, organize, and manage time and projects for maximum productivity, along with the ability to shift priorities to achieve all high value work. The Assistant Manager must customarily and regularly exercise discretion and independent judgment in the pursuit of job objectives and goals, often under pressure. A proactive working style and an eagerness to communicate and problem-solve with a positive attitude is essential. Additionally important to this work is a proven ability to effectively steward donors in the assigned portfolio, to ensure their engagement and continued support. Key Responsibilities Draft/edit proposals, final reports, solicitation letters, and other written materials as needed. Inclusive of this is creation of budget and financial information. Lead grant-related project management including building and implementing project timelines, running internal meetings with program staff; collaborating with colleagues in finance, marketing, research and evaluation, and other administrative areas as needed; and engaging foundation and government contacts as needed to support proposal/report development. Manage gifts processing inclusive of recording and acknowledgements, donor research, donor recognition, donor needs such as ticketing for performances and special events, and drafting narrative materials as needed. Solicit funders at all levels, helping to ensure their continued interest in and goodwill toward the Kennedy Center, Washington National Opera, and National Symphony Orchestra, with particular focus given to the assigned donor portfolio. Other duties as assigned. Key Qualifications Bachelor’s degree required Minimum of 4 years development experience or equivalent professional/educational experience required Working knowledge of the performing arts and nonprofit administration strongly preferred The candidate must have the ability to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including Assistants and interns. Strong written communication skills are imperative, as are interpersonal and organizational skills. Creativity is critical to communicating persuasively the need for funding, primarily in writing and also in person as needed. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels including Kennedy Center leadership, high-level executives, volunteers, major donors and prospects, and other personnel. Basic knowledge of fundraising and/or relationship management software required (e.g. Tessitura). Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Vibrant, fast-paced office in a period of growth Occasional event and donor stewardship-level evening and weekend work required Noise level in the work environment is moderate
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $53,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Manager, Foundation & Government Giving will work with a passionate, high-performing team to plan, manage, and implement the solicitation of foundation and government grants for the Kennedy Center, including the National Symphony Orchestra and Washington National Opera. The individual in this role will organize and execute solicitation campaigns, stewardship efforts, and research established contributors, working directly with donors and internal staff throughout the Kennedy Center. Two critical components of this position are exceptional writing skills for grant proposals, reports, donor briefings, and acknowledgement letters, and project management of stated and related materials within the development department, including regular interdepartmental engagement. The Assistant Manager must have a demonstrated ability to plan, organize, and manage time and projects for maximum productivity, along with the ability to shift priorities to achieve all high value work. The Assistant Manager must customarily and regularly exercise discretion and independent judgment in the pursuit of job objectives and goals, often under pressure. A proactive working style and an eagerness to communicate and problem-solve with a positive attitude is essential. Additionally important to this work is a proven ability to effectively steward donors in the assigned portfolio, to ensure their engagement and continued support. Key Responsibilities Draft/edit proposals, final reports, solicitation letters, and other written materials as needed. Inclusive of this is creation of budget and financial information. Lead grant-related project management including building and implementing project timelines, running internal meetings with program staff; collaborating with colleagues in finance, marketing, research and evaluation, and other administrative areas as needed; and engaging foundation and government contacts as needed to support proposal/report development. Manage gifts processing inclusive of recording and acknowledgements, donor research, donor recognition, donor needs such as ticketing for performances and special events, and drafting narrative materials as needed. Solicit funders at all levels, helping to ensure their continued interest in and goodwill toward the Kennedy Center, Washington National Opera, and National Symphony Orchestra, with particular focus given to the assigned donor portfolio. Other duties as assigned. Key Qualifications Bachelor’s degree required Minimum of 4 years development experience or equivalent professional/educational experience required Working knowledge of the performing arts and nonprofit administration strongly preferred The candidate must have the ability to work without close supervision, to foresee development needs, and to generate work for this position and for others supportive of this position including Assistants and interns. Strong written communication skills are imperative, as are interpersonal and organizational skills. Creativity is critical to communicating persuasively the need for funding, primarily in writing and also in person as needed. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels including Kennedy Center leadership, high-level executives, volunteers, major donors and prospects, and other personnel. Basic knowledge of fundraising and/or relationship management software required (e.g. Tessitura). Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Vibrant, fast-paced office in a period of growth Occasional event and donor stewardship-level evening and weekend work required Noise level in the work environment is moderate
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details This is a grant-funded position with a set salary of $65,000. Job Description This is a full-time, in-person position that is term limited from June 1, 2025 thru February 29, 2028. At the Office of Accessibility and VSA , we provide opportunities for people with disabilities of all ages in every community to engage with the arts. Our team is a passionate, collaborative group of arts management professionals focused on advancing accessibility in cultural spaces through the lens of both cultural and disability rights. We take pride in working across the Kennedy Center to foster accessibility, explore and effectively deploy assistive technology , build strong partnerships with the disability community, connect with arts and cultural organizations, engage with our current and future audiences, and create meaningful pathways to arts participation. The Office of Accessibility and VSA Office (Access/VSA) at the John F. Kennedy Center for the Performing Arts (KC) is seeking a motivated, detail-oriented Assistant Project Manager (APM) to support a research-based initiative evaluating Assistive Listening Systems (ALS) in museum and performing arts environments. This project will assess the effectiveness, installation, and user experience of existing and emerging ALS technologies—including Bluetooth Auracast™, Wi-Fi, IR, RF, and IL systems—and produce data-driven recommendations and resources to improve accessibility for people with hearing loss. This project is being conducted jointly with the Smithsonian Institution under a subaward from the Gallaudet University Rehabilitation Engineering Research Center (RERC) program. The APM will work closely with these partners as well as collaborators and stakeholders including the Hearing Loss Association of America, Auracast Special Interest Group, commercial manufactures and vendors of assistive listening technology, and the user experts and audience members and guests with disabilities attending performances, public programs, events and exhibits. The APM will also work closely with internal Kennedy Center staff and departments including Production, Usher Services, Theater Management, and Operations. Reasons you might want this job: You thrive in a customer-facing environment and are passionate about ensuring that individuals with disabilities of all ages have access to cultural experiences. You enjoy mission-driven work, coordinating multi-part projects and collaborating with others to ensure successful project outcomes. Key Responsibilities Assist the Manager of Accessibility to oversee, develop, design, evaluate and execute all aspects of the ALD-RERC program including: administrative tasks associated with the Gallaudet University subaward; implementation of research protocols, documentation, surveys, data collection, and writing/preparation of reports; accurate and timely accounting with budgets, and recognizing revenue and expenses; application of government requirements for subaward; support the collaboration between the Kennedy Center, Smithsonian Institution, Gallaudet University, and all other internal and external stakeholders and participants; and Ensure that accessibility and inclusion principles are upheld throughout all project activities. The Assistant Project Manager will also assist with access and accommodation services, and as needed general operations of the Center’s Accessibility Program. Project Management & Logistics Assist and support general day-to-day operations of the five-phase ALD-RERC research project, ensuring tasks stay on track and within timeline. Assist in scheduling and coordinating meetings, workshops, user-testing events, and site visits. Track progress on project milestones and deliverables and report regularly to the Manager. Work with in-house teams from Production, Usher Services, and Theater Management to see that ALS equipment is properly installed, operating and maintained Negotiate with ALS vendors and ALS equipment providers as needed. Assist the Manager to monitor program budgets; solicit vendor bids, do cost comparisons and coordinate contracts; assist with training, scheduling and supervision of the volunteers and ushers, oversee reporting, data management and record keeping in an orderly manner: monitor implementation; work on cross-functional teams; and ensure that projects are executed to the highest standard of quality and professionalism. Research Support Assist with review and documentation of ALS system specifications, use history, and feedback. Coordinate data collection activities, including surveys, advisory group meetings, user interviews, and sound tests in various venue settings. Support qualitative and quantitative data analysis in partnership with an external researcher. Contribute to the development and refinement of evaluation criteria and user experience metrics. Stakeholder Engagement Develop outreach to the cultural and disability communities, stakeholders, vendors, technical consultants, ALS user groups, and accessibility experts. Ensure effective, accurate, and timely communications with the above and within the institution and with independent contractors. Maintain positive and productive relationships with colleagues across the Center and stakeholders engaged in the project. Support the recruitment and coordination of diverse ALS user-expert panels and participants from the hearing loss community. Facilitate collaboration with external partners including Gallaudet University, the Hearing Loss Association of America (HLAA), vendors, and standards bodies. Be onsite before, during and after performances (daytime, evening and weekends) to coordinate survey-taking, random audience/guest sampling, ticket procurement, ALS equipment distribution, and problem solving. Interact with and support audience and guest participation. Ensure access services and accommodations are available as needed. Documentation & Reporting Draft meeting summaries, interim reports, technical documentation, and evaluation instruments. Assist in the preparation of final publications, including technical and layperson guides and case studies. Contribute to social media updates, conference materials, and dissemination of project outcomes. Accessibility Administration, Services and Accommodations Assist with coordinating, planning, preparation, and implementation, of the Accessibility Program’s technical assistance, training and professional development initiatives; accessibility accommodations, services and programs for patrons and visitors with disabilities; and the implementation of new initiatives assigned by and at the discretion of the Manager, Accessibility or the Director, Access/VSA. Responsibilities and the intensity of the workload will vary depending on the cyclical and seasonal nature of the programs, grant, subaward and contract cycles. Additional duties include but are not limited to: All members of the Office of Access/VSA are cross-trained and will be assigned, as needed, to support in the provision of accessibility services/accommodations and other programs, activities, meetings and conferences of the Office. Other duties as assigned. Key Qualifications Experience (5+ years) in Project Management, Stage Management or Production Management as well as professional experience or academic degrees and credentialling in at least two of the following fields:
Theater or Museum administration (including front of house and guest services) Theater Production/Technical Theater Accessibility Services and Accommodations, assistive listening technology Audiology, Deafness and Hearing Loss, or related field. 2+ years of experience in multi-faceted project coordination preferably in a theater, museum or theater tech setting. Knowledge of ALS technologies such as IR, RF, IL, Wi-Fi, and Bluetooth-based systems (e.g., Auracast™). Experience working with or within the Deaf and hard-of-hearing community. Familiarity with human-centered design or user experience research methods. Familiarity with assistive technologies and accessibility standards, especially the ADA Standards for Accessible Design. Comfort with data collection tools, survey platforms, and basic data analysis. Demonstrated ability to work collaboratively with diverse teams, including individuals with disabilities. Advanced proficiency in Excel. Computer proficiency in Microsoft Windows and Microsoft Office software. Experience creating accessible electronic documents is a plus. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Frequent attendance at performances, exhibitions, receptions, parties, activities and events, in public spaces and theaters and where there are crowds of people. Assignments include getting around the building; frequent interaction with the public and staff of all ages in person, by phone and email; responding quickly and assisting in situations that are time-sensitive; regular interaction and ability to communicate with people with and without disabilities. The noise level in the office environment is moderate. It is an open office with cubicles in which conversation, the copier, and Braille embossing machine can be heard easily. Must be able to be out in public spaces crowded with people. The noise level in public space is loud. Work will be conducted on-site in loud, busy public spaces at the Kennedy Center and at Smithsonian locations in Washington, DC. Travel to, from and between sites will be required. Evening and weekend work will be required for activities, programs, shows, and events that are scheduled in advance and added last-minute in response to access accommodation requests and the need to administer surveys or collect data for the ALD RERC. Travel up to 10% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details This is a grant-funded position with a set salary of $65,000. Job Description This is a full-time, in-person position that is term limited from June 1, 2025 thru February 29, 2028. At the Office of Accessibility and VSA , we provide opportunities for people with disabilities of all ages in every community to engage with the arts. Our team is a passionate, collaborative group of arts management professionals focused on advancing accessibility in cultural spaces through the lens of both cultural and disability rights. We take pride in working across the Kennedy Center to foster accessibility, explore and effectively deploy assistive technology , build strong partnerships with the disability community, connect with arts and cultural organizations, engage with our current and future audiences, and create meaningful pathways to arts participation. The Office of Accessibility and VSA Office (Access/VSA) at the John F. Kennedy Center for the Performing Arts (KC) is seeking a motivated, detail-oriented Assistant Project Manager (APM) to support a research-based initiative evaluating Assistive Listening Systems (ALS) in museum and performing arts environments. This project will assess the effectiveness, installation, and user experience of existing and emerging ALS technologies—including Bluetooth Auracast™, Wi-Fi, IR, RF, and IL systems—and produce data-driven recommendations and resources to improve accessibility for people with hearing loss. This project is being conducted jointly with the Smithsonian Institution under a subaward from the Gallaudet University Rehabilitation Engineering Research Center (RERC) program. The APM will work closely with these partners as well as collaborators and stakeholders including the Hearing Loss Association of America, Auracast Special Interest Group, commercial manufactures and vendors of assistive listening technology, and the user experts and audience members and guests with disabilities attending performances, public programs, events and exhibits. The APM will also work closely with internal Kennedy Center staff and departments including Production, Usher Services, Theater Management, and Operations. Reasons you might want this job: You thrive in a customer-facing environment and are passionate about ensuring that individuals with disabilities of all ages have access to cultural experiences. You enjoy mission-driven work, coordinating multi-part projects and collaborating with others to ensure successful project outcomes. Key Responsibilities Assist the Manager of Accessibility to oversee, develop, design, evaluate and execute all aspects of the ALD-RERC program including: administrative tasks associated with the Gallaudet University subaward; implementation of research protocols, documentation, surveys, data collection, and writing/preparation of reports; accurate and timely accounting with budgets, and recognizing revenue and expenses; application of government requirements for subaward; support the collaboration between the Kennedy Center, Smithsonian Institution, Gallaudet University, and all other internal and external stakeholders and participants; and Ensure that accessibility and inclusion principles are upheld throughout all project activities. The Assistant Project Manager will also assist with access and accommodation services, and as needed general operations of the Center’s Accessibility Program. Project Management & Logistics Assist and support general day-to-day operations of the five-phase ALD-RERC research project, ensuring tasks stay on track and within timeline. Assist in scheduling and coordinating meetings, workshops, user-testing events, and site visits. Track progress on project milestones and deliverables and report regularly to the Manager. Work with in-house teams from Production, Usher Services, and Theater Management to see that ALS equipment is properly installed, operating and maintained Negotiate with ALS vendors and ALS equipment providers as needed. Assist the Manager to monitor program budgets; solicit vendor bids, do cost comparisons and coordinate contracts; assist with training, scheduling and supervision of the volunteers and ushers, oversee reporting, data management and record keeping in an orderly manner: monitor implementation; work on cross-functional teams; and ensure that projects are executed to the highest standard of quality and professionalism. Research Support Assist with review and documentation of ALS system specifications, use history, and feedback. Coordinate data collection activities, including surveys, advisory group meetings, user interviews, and sound tests in various venue settings. Support qualitative and quantitative data analysis in partnership with an external researcher. Contribute to the development and refinement of evaluation criteria and user experience metrics. Stakeholder Engagement Develop outreach to the cultural and disability communities, stakeholders, vendors, technical consultants, ALS user groups, and accessibility experts. Ensure effective, accurate, and timely communications with the above and within the institution and with independent contractors. Maintain positive and productive relationships with colleagues across the Center and stakeholders engaged in the project. Support the recruitment and coordination of diverse ALS user-expert panels and participants from the hearing loss community. Facilitate collaboration with external partners including Gallaudet University, the Hearing Loss Association of America (HLAA), vendors, and standards bodies. Be onsite before, during and after performances (daytime, evening and weekends) to coordinate survey-taking, random audience/guest sampling, ticket procurement, ALS equipment distribution, and problem solving. Interact with and support audience and guest participation. Ensure access services and accommodations are available as needed. Documentation & Reporting Draft meeting summaries, interim reports, technical documentation, and evaluation instruments. Assist in the preparation of final publications, including technical and layperson guides and case studies. Contribute to social media updates, conference materials, and dissemination of project outcomes. Accessibility Administration, Services and Accommodations Assist with coordinating, planning, preparation, and implementation, of the Accessibility Program’s technical assistance, training and professional development initiatives; accessibility accommodations, services and programs for patrons and visitors with disabilities; and the implementation of new initiatives assigned by and at the discretion of the Manager, Accessibility or the Director, Access/VSA. Responsibilities and the intensity of the workload will vary depending on the cyclical and seasonal nature of the programs, grant, subaward and contract cycles. Additional duties include but are not limited to: All members of the Office of Access/VSA are cross-trained and will be assigned, as needed, to support in the provision of accessibility services/accommodations and other programs, activities, meetings and conferences of the Office. Other duties as assigned. Key Qualifications Experience (5+ years) in Project Management, Stage Management or Production Management as well as professional experience or academic degrees and credentialling in at least two of the following fields:
Theater or Museum administration (including front of house and guest services) Theater Production/Technical Theater Accessibility Services and Accommodations, assistive listening technology Audiology, Deafness and Hearing Loss, or related field. 2+ years of experience in multi-faceted project coordination preferably in a theater, museum or theater tech setting. Knowledge of ALS technologies such as IR, RF, IL, Wi-Fi, and Bluetooth-based systems (e.g., Auracast™). Experience working with or within the Deaf and hard-of-hearing community. Familiarity with human-centered design or user experience research methods. Familiarity with assistive technologies and accessibility standards, especially the ADA Standards for Accessible Design. Comfort with data collection tools, survey platforms, and basic data analysis. Demonstrated ability to work collaboratively with diverse teams, including individuals with disabilities. Advanced proficiency in Excel. Computer proficiency in Microsoft Windows and Microsoft Office software. Experience creating accessible electronic documents is a plus. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Frequent attendance at performances, exhibitions, receptions, parties, activities and events, in public spaces and theaters and where there are crowds of people. Assignments include getting around the building; frequent interaction with the public and staff of all ages in person, by phone and email; responding quickly and assisting in situations that are time-sensitive; regular interaction and ability to communicate with people with and without disabilities. The noise level in the office environment is moderate. It is an open office with cubicles in which conversation, the copier, and Braille embossing machine can be heard easily. Must be able to be out in public spaces crowded with people. The noise level in public space is loud. Work will be conducted on-site in loud, busy public spaces at the Kennedy Center and at Smithsonian locations in Washington, DC. Travel to, from and between sites will be required. Evening and weekend work will be required for activities, programs, shows, and events that are scheduled in advance and added last-minute in response to access accommodation requests and the need to administer surveys or collect data for the ALD RERC. Travel up to 10% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $130,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 years in development, with proven experience managing a portfolio of major donors and with at least 3 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $130,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 years in development, with proven experience managing a portfolio of major donors and with at least 3 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis Must be able to type at a rate of 35 correct words per minute as required by the position. Successful completion of all applicable background checks pre-hire and ongoing are required. For Community Support Services only (additional requirement): A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. For Human Resources: Successful completion of a pre-employment drug screen is required prior to employment. For County Manager’s Office: Reliable transportation is required to attend monthly meetings. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties (Community support Services). Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis Must be able to type at a rate of 35 correct words per minute as required by the position. Successful completion of all applicable background checks pre-hire and ongoing are required. For Community Support Services only (additional requirement): A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. For Human Resources: Successful completion of a pre-employment drug screen is required prior to employment. For County Manager’s Office: Reliable transportation is required to attend monthly meetings. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties (Community support Services). Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of the event process including planning and implementation timelines for small to large events (10-500+ guests). The Assistant Manager must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center. Key Responsibilities Event Management – Signature Events Project manage and execute assigned ancillary events for Kennedy Center signature and legacy events, including managing all facets of the event process - planning and implementation, and serving as onsite coordinator Manage audio visual production, catering and event design for assigned events; present all options to development teams and necessary Special Events/DEVO leadership Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Lead dinner seating process on assigned ancillary signature event dinners. Fully support Special Events Manager in all event logistics for each signature event to identify event format, capacity, location, guest access and movement, accessibility requirements, usher and security requirements, and any housekeeping or facilities requests. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Benefit Event Management Manage all facets of the event process for assigned benefit events including planning and implementation, including those hosted off-site Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Coordinate event scheduling and space calendaring through Artsvision for assigned benefit events Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. RSVP tracking and guest management (dietary/accessibility/seating requests) Relationship Management Serve as liaison for event photography and entertainment vendors, such as bands, DJs, musicians, comedians, and other performers who are part of the pre- and post-event celebrations, receptions, and dinners. Budgeting Ensure all event expenses are recorded, paid, and remain within budget guidelines Collaborate on post-event financial reconciliation Teamwork Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 years’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. College degree or applicable professional experience. Excellent project management skills Work independently and in a collaborative team environment with ease. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Have flexibility for extended hours, including nights and weekends. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management skills. Willingness and ability to regularly participate in evening and weekend events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of the event process including planning and implementation timelines for small to large events (10-500+ guests). The Assistant Manager must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center. Key Responsibilities Event Management – Signature Events Project manage and execute assigned ancillary events for Kennedy Center signature and legacy events, including managing all facets of the event process - planning and implementation, and serving as onsite coordinator Manage audio visual production, catering and event design for assigned events; present all options to development teams and necessary Special Events/DEVO leadership Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Lead dinner seating process on assigned ancillary signature event dinners. Fully support Special Events Manager in all event logistics for each signature event to identify event format, capacity, location, guest access and movement, accessibility requirements, usher and security requirements, and any housekeeping or facilities requests. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Benefit Event Management Manage all facets of the event process for assigned benefit events including planning and implementation, including those hosted off-site Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience. Coordinate event scheduling and space calendaring through Artsvision for assigned benefit events Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends. Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. RSVP tracking and guest management (dietary/accessibility/seating requests) Relationship Management Serve as liaison for event photography and entertainment vendors, such as bands, DJs, musicians, comedians, and other performers who are part of the pre- and post-event celebrations, receptions, and dinners. Budgeting Ensure all event expenses are recorded, paid, and remain within budget guidelines Collaborate on post-event financial reconciliation Teamwork Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 years’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. College degree or applicable professional experience. Excellent project management skills Work independently and in a collaborative team environment with ease. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Have flexibility for extended hours, including nights and weekends. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management skills. Willingness and ability to regularly participate in evening and weekend events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Campus Living Community Coordinator
Location: Campus Living
Regular/Temporary: Regular
Job ID: 608286
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
Job Description
Campus Living (CL) at Northern Arizona University houses 8,300 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.
Campus Living Mission Statement:
“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”
Our four foundational value areas:
• Care and Support • Community and Connectedness • Equity and Inclusion • Learning and Development
We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.
Position Overview
The Campus Living Community (CLC) Coordinator is a 12-month, full-time, live-in position, reporting directly to an Assistant Director (AD) in Campus Living Community Staffing, and responsible for the overall management of the daily operations of a campus living community housing 350 - 780 residents.
The CLC Coordinator supports students, staff and the department in advancing our mission and foundational value areas through staff supervision, resident engagement, operational processes and attention to community facility needs. In collaboration with departmental staff and campus partnerships, the CLC Coordinator implements a programming/engagement model in their community that reflects current student development needs and trends, contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living and Northern Arizona University.
Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from the state, country and world. CLC Coordinators help ensure continuity of all departmental operations during the summer. Campus living communities that close for the summer may necessitate a temporary move to another community during that time. CLC Coordinators participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation as well as oversight of building preparations and turnovers are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.
Staff Supervision & Development - 30%
• Hire, train, supervise, and evaluate 7-22 Community Assistants (CA); potentially directly supervise one CLC Graduate Assistant, dependent on community placement. • Create, implement, and assess a community engagement plan that assists in guiding outreach and engagement efforts for Community Assistants • Work with staff members individually through one-on-one meetings/interactions, and as a team during weekly staff meetings, to encourage growth and development. • Provide staff ongoing positive and constructive feedback including two evaluations over the course of the academic year to measure success and growth in the Community Assistant position. • Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. - 9:00 p.m. weekly. • Organize and facilitate staff development activities to promote a strong sense of team and support. • Provide functional supervision for the student Operations Assistant charged with oversight of front desk operations in conjunction with central Campus Living staff.
Student & Community Development - 20%
• Support students, staff and Campus Living in advancing the departmental mission “We create a welcoming and vibrant campus living experience where students connect, explore and belong.” and four foundational value areas: care and support, learning and development, equity and inclusion, and community and connectedness. • Interact and build rapport with community members from a wide variety of social backgrounds, providing them with personal and administrative support, with a commitment to help develop students. • Develop an inclusive and welcoming environment for community members and staff; be aware of current events and issues which impact students coming from various backgrounds and experiences. • Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. • Collaborate with campus partners and CL staff to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities. • Coordinate the election process and advise the Community Council to coordinate an effective team and support leadership development. • Attend weekly Community Council Meetings and meet with executive members. • Attend Campus Living Student Association (CLSA) General Council meetings at least once a semester. • Manage and maintain an active social media presence for your assigned community in collaboration with Campus Living staff.
Student Support & Behavioral Education - 20%
• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students and follow up with hall staff accordingly. • Address emergency, crisis and large-scale situations appropriately as they arise and work to mitigate community impact. • Provide support, guidance and appropriate referrals for community members in need of professional services and resources; be knowledgeable of campus and community resources. • Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc. • Understand and enforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies; lead with care and an educational focus on student behavior, individual and community impact, and student learning. • Serve as a hearing officer for Campus Living and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and following due process; determine fair and appropriate educational sanctions; and complete appropriate documentation. Make conduct referrals as appropriate.
Administration & Operations - 20%
• Communicate regularly with supervisor and other ADs as needed to provide accurate, timely and detailed information, and to keep supervisor informed of situations occurring in the campus living community. • Assist with coordination of operational functions including student check-in/out, key/access card oversight, emergency room assignments, community transfers, damage charge assessments, and term transition checklist items. • Utilize software to manage occupancy, community resources, student engagement reports, student employment, facilities work orders, etc.; become proficient with primary management systems include StarRez, Maxient and TMA. • Review and collaborate with supervisor/other ADs to authorize expenditures for community engagement, community council, and staff development; ensure CL and NAU budgetary guidelines are followed. • Tour and inspect facilities to ensure building security and safety. • Provide input and feedback related to facility improvements that address student needs and enhance the community living experience. • Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in campus living community. • Consider parents/guardians as partners in the growth and development of on campus students; within FERPA guidelines, provide timely follow up via email and/or phone with parents/guardians regarding their student concerns and experiences. • Support summer camps and conference operations including supervision of summer staff, working with Summer Camps and Conferences (SCC) to facilitate a robust summer operation. • Complete other administrative tasks and processes as assigned and needed.
Departmental Engagement - 5%
• Serve on departmental committees to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. • Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities. • Open and close campus living community at the beginning and end of each term transition; submit end of semester reports. • Participate and assist in facilitating departmental student employee trainings in August and January. Plan and implement community-specific staff training sessions related to the role and areas of improvement.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Undergraduate Bachelor's Degree, • 2-3 years of relevant experience, • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's Degree in Higher Education Administration, Counseling, or related field (completed by start date).
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures. • Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses. • Knowledge of conflict mediation, crisis response and management. • Knowledge of living and learning communities. • Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act etc.
Skills
• Customer service skills. • Active listening skills. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).
Abilities
• Balances competing priorities. • Possesses strong leadership practices. • Establishes and maintains effective working relationships. • Communicates effectively. • Problem solving, organizational, and analytical capabilities.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
March 17, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/6019066
Full Time
Campus Living Community Coordinator
Location: Campus Living
Regular/Temporary: Regular
Job ID: 608286
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
Job Description
Campus Living (CL) at Northern Arizona University houses 8,300 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.
Campus Living Mission Statement:
“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”
Our four foundational value areas:
• Care and Support • Community and Connectedness • Equity and Inclusion • Learning and Development
We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.
Position Overview
The Campus Living Community (CLC) Coordinator is a 12-month, full-time, live-in position, reporting directly to an Assistant Director (AD) in Campus Living Community Staffing, and responsible for the overall management of the daily operations of a campus living community housing 350 - 780 residents.
The CLC Coordinator supports students, staff and the department in advancing our mission and foundational value areas through staff supervision, resident engagement, operational processes and attention to community facility needs. In collaboration with departmental staff and campus partnerships, the CLC Coordinator implements a programming/engagement model in their community that reflects current student development needs and trends, contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living and Northern Arizona University.
Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from the state, country and world. CLC Coordinators help ensure continuity of all departmental operations during the summer. Campus living communities that close for the summer may necessitate a temporary move to another community during that time. CLC Coordinators participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation as well as oversight of building preparations and turnovers are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.
Staff Supervision & Development - 30%
• Hire, train, supervise, and evaluate 7-22 Community Assistants (CA); potentially directly supervise one CLC Graduate Assistant, dependent on community placement. • Create, implement, and assess a community engagement plan that assists in guiding outreach and engagement efforts for Community Assistants • Work with staff members individually through one-on-one meetings/interactions, and as a team during weekly staff meetings, to encourage growth and development. • Provide staff ongoing positive and constructive feedback including two evaluations over the course of the academic year to measure success and growth in the Community Assistant position. • Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. - 9:00 p.m. weekly. • Organize and facilitate staff development activities to promote a strong sense of team and support. • Provide functional supervision for the student Operations Assistant charged with oversight of front desk operations in conjunction with central Campus Living staff.
Student & Community Development - 20%
• Support students, staff and Campus Living in advancing the departmental mission “We create a welcoming and vibrant campus living experience where students connect, explore and belong.” and four foundational value areas: care and support, learning and development, equity and inclusion, and community and connectedness. • Interact and build rapport with community members from a wide variety of social backgrounds, providing them with personal and administrative support, with a commitment to help develop students. • Develop an inclusive and welcoming environment for community members and staff; be aware of current events and issues which impact students coming from various backgrounds and experiences. • Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. • Collaborate with campus partners and CL staff to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities. • Coordinate the election process and advise the Community Council to coordinate an effective team and support leadership development. • Attend weekly Community Council Meetings and meet with executive members. • Attend Campus Living Student Association (CLSA) General Council meetings at least once a semester. • Manage and maintain an active social media presence for your assigned community in collaboration with Campus Living staff.
Student Support & Behavioral Education - 20%
• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students and follow up with hall staff accordingly. • Address emergency, crisis and large-scale situations appropriately as they arise and work to mitigate community impact. • Provide support, guidance and appropriate referrals for community members in need of professional services and resources; be knowledgeable of campus and community resources. • Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc. • Understand and enforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies; lead with care and an educational focus on student behavior, individual and community impact, and student learning. • Serve as a hearing officer for Campus Living and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and following due process; determine fair and appropriate educational sanctions; and complete appropriate documentation. Make conduct referrals as appropriate.
Administration & Operations - 20%
• Communicate regularly with supervisor and other ADs as needed to provide accurate, timely and detailed information, and to keep supervisor informed of situations occurring in the campus living community. • Assist with coordination of operational functions including student check-in/out, key/access card oversight, emergency room assignments, community transfers, damage charge assessments, and term transition checklist items. • Utilize software to manage occupancy, community resources, student engagement reports, student employment, facilities work orders, etc.; become proficient with primary management systems include StarRez, Maxient and TMA. • Review and collaborate with supervisor/other ADs to authorize expenditures for community engagement, community council, and staff development; ensure CL and NAU budgetary guidelines are followed. • Tour and inspect facilities to ensure building security and safety. • Provide input and feedback related to facility improvements that address student needs and enhance the community living experience. • Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in campus living community. • Consider parents/guardians as partners in the growth and development of on campus students; within FERPA guidelines, provide timely follow up via email and/or phone with parents/guardians regarding their student concerns and experiences. • Support summer camps and conference operations including supervision of summer staff, working with Summer Camps and Conferences (SCC) to facilitate a robust summer operation. • Complete other administrative tasks and processes as assigned and needed.
Departmental Engagement - 5%
• Serve on departmental committees to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. • Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities. • Open and close campus living community at the beginning and end of each term transition; submit end of semester reports. • Participate and assist in facilitating departmental student employee trainings in August and January. Plan and implement community-specific staff training sessions related to the role and areas of improvement.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Undergraduate Bachelor's Degree, • 2-3 years of relevant experience, • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's Degree in Higher Education Administration, Counseling, or related field (completed by start date).
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures. • Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses. • Knowledge of conflict mediation, crisis response and management. • Knowledge of living and learning communities. • Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act etc.
Skills
• Customer service skills. • Active listening skills. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).
Abilities
• Balances competing priorities. • Possesses strong leadership practices. • Establishes and maintains effective working relationships. • Communicates effectively. • Problem solving, organizational, and analytical capabilities.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
March 17, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/6019066
University of California, Santa Cruz
Santa Cruz, CA, USA
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 74594
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858852
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
Full Time
Slug Support Case Manager, Resource Center Specialist
Location:
Job ID: 74594
JOB POSTING
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 01-06-2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.
The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.
More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/
JOB SUMMARY
Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services.
This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development.
Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office.
APPOINTMENT INFORMATION
Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004564 (STDT LIFE DEV SPEC 3)
Travel: Never or Rarely
JOB DUTIES
70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress
• Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues.
15% - Distressed Student Consultation
• In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf.
15% - Education and Outreach
• Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus.
REQUIRED QUALIFICATIONS
• Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills.
PREFERRED QUALIFICATIONS
• Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting.
SPECIAL CONDITIONS OF EMPLOYMENT
• Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
• http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://apptrkr.com/5858852
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.