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Minimum Qualifications High School diploma or equivalent and 4 years of work experience; or any equivalent combinations of education, training and/or experience.  Applicants within six months of meeting the minimum work experience requirement may be considered for a trainee status. Applicants must self-identify as an individual with one or more of the following lived experiences related to substance use: •Lived experience as an adult in substance use addiction and recovery for a minimum of 2-years from substance use condition. •Lived experience as a family member or caregiver to another person who is living with a substance use condition. •Lived experience as a veteran of any branch of the armed forces who is in recovery for a minimum of 2-years from a  substance use condition. •Are between the ages of 18 and 27 years old at the time of application and have lived experience as a person who, between the ages of 14 and 25 experienced a significant life challenge related to substance use, substance withdrawal, overdose, and/or substance use death (to include a family member) and is now living a wellness and/or recovery-oriented lifestyle for at least two years. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. This position requires a screening through the Clearinghouse  https://info.flclearinghouse.com . This is a grant funded position .  Employees are eligible for benefits but have no guarantee of permanent employment. Position Summary This is responsible para-professional substance use disorder intervention work utilizing lived experiences and skills learned in training to help others achieve and maintain recovery and wellness from mental health and/or substance use disorders to support Alachua County Metamorphosis, Community Support Services Department. An employee assigned to this classification provides mobile peer support as a part of Alachua County’s response to the substance use epidemic. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access. Fosters a collegial community that builds on the strengths of its residents and staff. Under supervision, provides peer specialized mobile response services to clients and families to include prompt screening, intervention support, and linkage to community services. Reviews the daily processing of mobile response calls, resident feedback, follow-up contacts, and warm handoffs to community providers. Participates in outreach activities to educate the community about substance use, the risk of overdose and death, recovery, residential program services, and court processes. Enters data related to peer services and compiles reports to be reviewed by a higher-level supervisor. Tracks cases needing follow-up, contacts and meets clients as scheduled, verifies completed referrals, provides satisfaction surveys to clients and tracks satisfaction surveys. Drives a County and/or personal vehicle regularly to respond to program referrals and to provide appropriate services; drives to offsite locations to participate in outreach events and/or for training purposes.  Drives clients to needed appointments and field trips in the community, as directed. Performs the duties listed, as well as those assigned, with care and a sense of urgency. NOTE:  These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of difficulties associated with substance use addiction. Knowledge of challenges and adversities associated with recovery. Knowledge of Barriers to treatment for substance use disorders. Knowledge of, and ability to, operate in a team setting. Skill in the use of personal computers including word processing programs. Ability to work with a variety of populations and demonstrate cultural and linguistic competency. Ability to react calmly and quickly in emergencies. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL    DEMANDS:   The  physical  demands  described  here  are  representative  of those   that  must  be   met  by     an   employee  to  successfully  perform the essential functions of  this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close and distance vision. WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required within two years of hire in this classification.  Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within five years of hire in this classification.       A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant  funded  position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services, Crisis Center.   An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.   Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records.   Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County.   Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences.   Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met.  Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network.    Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up.  Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's  Degree in  counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Must successfully pass a pre-employment drug screen and a  Level 2 background check as specified by the Florida Department of Law Enforcement. Successful completion of all applicable background checks pre-hire and ongoing are required.   This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community.   An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work  is  performed  under  the  direction  of  a  higher- level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with the County's core values.  Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families.   Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization.   Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate.   Coordinates ongoing in-service trainings and debriefs for mobile response team members.   Ensures team compliance with policy and procedures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills.   Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the  proper  tracking  of  data  and   statistical  information  related  to  the  mobile response team program.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues.   Coordinates and assists with implementation of mobile response program policies and procedures.   Coordinates   activities,   groups and    internal   projects   geared toward   personal and professional development of mobile response team, volunteers, graduate students and staff.   Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These  examples are intended only   as  illustrations of  the various kinds   of work performed  in  positions  allocated  to  this  class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   mobile response, crisis intervention and suicide prevention programs.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL  DEMANDS: The  physical demands described here are representative of those that must be met by  an employee to successfully perform the essential  functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.   The   employee may   occasionally lift and/or   move    up   to 10   pounds. Specific   vision abilities required for this job include close vision, and distance vision.   WORK   ENVIRONMENT: The    work   environment   characteristics    described   here  are representative   of   those    an   employee   encounters    while    performing   the  essential functions of this job.  Reasonable accommodations may be made   to enable  individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required.  Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire.       A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services Crisis Center.   An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    . Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records.   Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County.   Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences.   Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met.  Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network.    Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up.  Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate of Science degree in computer science or a bachelor’s degree in computer science or a directly related field and one year of networking experience; or an equivalent combination of directly related education, training and/or experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is technical work maintaining, designing, enhancing and researching network systems, pc hardware and software, and data communications in the Alachua County Fire Rescue Department. An employee assigned to this classification performs a variety of tasks relating to network design, pc hardware and software maintenance and support, mobile networking and mobile computer maintenance and support, computer processing and information documentation for an assigned project team. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Alachua County Fire Rescue is a 24 hour 7 day a week, 365 day a year emergency response agency.  As such, this position will also require some on-call availability via phone as well as in person to ensure emergency apparatus response.  This is not a remote position. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Installs, supports and maintains mobile computer and networking equipment and software in emergency response apparatus. Installs, supports and tests network systems, mobile network systems, and pc hardware and software associated with them. Evaluates, implements and supports network systems, mobile network systems, and pc hardware and software associated with them.   Analyzes information objectives and/or goals and prepares documentation for achieving desired objectives and goals. Analyzes user requirements and proposes network, pc hardware or software solutions to meet those needs.  Provides customers with technical assistance and training to provide the desired information requested. Analyzes information from users to modify and/or simplify current and future technology used in network systems support. Drives a county or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of network system administration, pc hardware and software support, and communications protocols. Considerable knowledge of major types of network operating systems, pc operating systems (Windows, MacOS, etc. ), and computer equipment. Considerable knowledge of information research techniques and available resources. Ability to plan, organize and implement elements involved in network administration, design and support.  Ability to understand and follow complex verbal and written instructions. Ability to interface different computer platforms accurately. Ability to establish and maintain effective working relationships with department directors, fellow employees, constitutional officers and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.  The employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications High School diploma or equivalent and 4 years of work experience; or any equivalent combinations of education, training and/or experience.  Applicants within six months of meeting the minimum work experience requirement may be considered for a trainee status. Applicants must self-identify as an individual with one or more of the following lived experiences related to opioid substance use: Lived experience as an adult in opioid addiction and recovery for a minimum of 2-years from opioid substance use condition. Lived experience as a family member or caregiver to another person who is living with a opioid substance use condition. Lived experience as a veteran of any branch of the armed forces who is in recovery for a minimum of 2-years from a opioid substance use condition. Are between the ages of 18 and 27 years old at the time of application and have lived experience as a person who, between the ages of 14 and 25 experienced a significant life challenge related to opioid use, opioid withdrawal, opioid overdose, and/or opioid death (to include a family member) and is now living a wellness and/or recovery-oriented lifestyle for at least two years. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. This is a grant funded position .  Employees are eligible for benefits but have no guarantee of permanent employment. Employees must complete certification as a Certified Recovery Peer Specialist (CRPS) within two years of employment in this classification. Position Summary This is responsible para-professional substance use disorder intervention work utilizing lived experiences and skills learned in training to help others achieve and maintain recovery and wellness from mental health and/or substance use disorders to support the Mobile Integrated Health Team for Alachua County Fire Rescue. An employee assigned to this classification provides mobile peer support as a part of Alachua County’s response to the opioid use epidemic.   Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access. Fosters a collegial community that builds on the strengths of its volunteers and staff. Under supervision, provides peer specialized mobile response services to clients and families to include prompt screening, crisis intervention support, and linkage to community services. Reviews the daily processing of mobile response calls, follow up contacts, and warm handoffs to community providers. Participates in outreach activities to educate the community about substance use and the risk of overdose and death. Enters data related to opioid recovery services and compiles reports to be reviewed by a higher-level supervisor. Tracks cases needing follow-up, contacts clients as scheduled, verify completed referrals, provides satisfaction surveys to clients and tracks satisfaction surveys. Drives a County and/or personal vehicle regularly to respond to referral requests and to provide appropriate services; drives to offsite locations to participate in outreach events and/or for training purposes. Drives clients to needed appointments in the community as directed. Performs the duties listed, as well as those assigned, with care and a sense of urgency. NOTE:  These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of difficulties associated with substance use addiction. Knowledge of challenges and adversities associated with recovery. Knowledge of Barriers to treatment for substance use disorders. Knowledge of, and ability to, operate in a team setting. Skill in the use of personal computers including word processing programs. Ability to work with a variety of populations and demonstrate cultural and linguistic competency. Ability to react calmly and quickly in emergencies. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL    DEMANDS:   The  physical  demands  described  here  are  representative  of those   that  must  be   met  by     an   employee  to  successfully  perform the essential functions of  this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close and distance vision. WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information Additional acceptable education and/or experience (including the self-identify requirement): Associate degree and 2 years of work experience (any) Bachelor degree (any field) and no required work experience An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications                                   Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required.  Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire.       A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant  funded  position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services Crisis Center.   An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    . Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records.   Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County.   Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences.   Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met.  Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network.    Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up.  Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime.   Supplemental Information Experience working with clinical documentation data management systems desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications                                               Master's  Degree in  counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Must successfully pass a pre-employment drug screen and a  Level 2 background check as specified by the Florida Department of Law Enforcement. Successful completion of all applicable background checks pre-hire and ongoing are required.   This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community.   An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work  is  performed  under  the  direction  of  a  higher- level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with the County's core values.  Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families.   Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization.   Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate.   Coordinates ongoing in-service trainings and debriefs for mobile response team members.   Ensures team compliance with policy and procedures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills.   Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the  proper  tracking  of  data  and   statistical  information  related  to  the  mobile response team program.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues.   Coordinates and assists with implementation of mobile response program policies and procedures.   Coordinates   activities,   groups and    internal   projects   geared toward   personal and professional development of mobile response team, volunteers, graduate students and staff.   Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These  examples are intended only   as  illustrations of  the various kinds   of work performed  in  positions  allocated  to  this  class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   mobile response, crisis intervention and suicide prevention programs.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL  DEMANDS: The  physical demands described here are representative of those that must be met by  an employee to successfully perform the essential  functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.   The   employee may   occasionally lift and/or   move    up   to 10   pounds. Specific   vision abilities required for this job include close vision, and distance vision.   WORK   ENVIRONMENT: The    work   environment   characteristics    described   here  are representative   of   those    an   employee   encounters    while    performing   the  essential functions of this job.  Reasonable accommodations may be made   to enable  individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications High School diploma or equivalent and 4 years of work experience; or any equivalent combinations of education, training and/or experience.  Applicants within six months of meeting the minimum work experience requirement may be considered for a trainee status. Applicants must self-identify as an individual with one or more of the following lived experiences related to substance use: •Lived experience as an adult in substance use addiction and recovery for a minimum of 2-years from substance use condition. •Lived experience as a family member or caregiver to another person who is living with a substance use condition. •Lived experience as a veteran of any branch of the armed forces who is in recovery for a minimum of 2-years from a  substance use condition. •Are between the ages of 18 and 27 years old at the time of application and have lived experience as a person who, between the ages of 14 and 25 experienced a significant life challenge related to substance use, substance withdrawal, overdose, and/or substance use death (to include a family member) and is now living a wellness and/or recovery-oriented lifestyle for at least two years. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. This is a grant funded position .  Employees are eligible for benefits but have no guarantee of permanent employment. Position Summary This is responsible para-professional substance use disorder intervention work utilizing lived experiences and skills learned in training to help others achieve and maintain recovery and wellness from mental health and/or substance use disorders to support Alachua County Metamorphosis, Community Support Services Department. An employee assigned to this classification provides mobile peer support as a part of Alachua County’s response to the substance use epidemic. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access. Fosters a collegial community that builds on the strengths of its residents and staff. Under supervision, provides peer specialized mobile response services to clients and families to include prompt screening, intervention support, and linkage to community services. Reviews the daily processing of mobile response calls, resident feedback, follow-up contacts, and warm handoffs to community providers. Participates in outreach activities to educate the community about substance use, the risk of overdose and death, recovery, residential program services, and court processes. Enters data related to peer services and compiles reports to be reviewed by a higher-level supervisor. Tracks cases needing follow-up, contacts and meets clients as scheduled, verifies completed referrals, provides satisfaction surveys to clients and tracks satisfaction surveys. Drives a County and/or personal vehicle regularly to respond to program referrals and to provide appropriate services; drives to offsite locations to participate in outreach events and/or for training purposes.  Drives clients to needed appointments and field trips in the community, as directed. Performs the duties listed, as well as those assigned, with care and a sense of urgency. NOTE:  These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of difficulties associated with substance use addiction. Knowledge of challenges and adversities associated with recovery. Knowledge of Barriers to treatment for substance use disorders. Knowledge of, and ability to, operate in a team setting. Skill in the use of personal computers including word processing programs. Ability to work with a variety of populations and demonstrate cultural and linguistic competency. Ability to react calmly and quickly in emergencies. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL    DEMANDS:   The  physical  demands  described  here  are  representative  of those   that  must  be   met  by     an   employee  to  successfully  perform the essential functions of  this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close and distance vision. WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information Additional acceptable education and/or experience (including the self-identify requirement): •Associate degree and 2 years of work experience (any) •Bachelor degree (any field) and no required work experience  Employees must complete certification as a Certified Recovery Peer Specialist (CRPS) within two years of employment in this classification. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications High School diploma or equivalent and 4 years of work experience; or any equivalent combinations of education, training and/or experience. Applicants within six months of meeting the minimum work experience requirement may be considered for a trainee status. Applicants must self-identify as an individual with one or more of the following lived experiences related to opioid substance use: Lived experience as an adult in opioid addiction and recovery for a minimum of 2-years from opioid substance use condition. Lived experience as a family member or caregiver to another person who is living with a opioid substance use condition. Lived experience as a veteran of any branch of the armed forces who is in recovery for a minimum of 2-years from a opioid substance use condition. Are between the ages of 18 and 27 years old at the time of application and have lived experience as a person who, between the ages of 14 and 25 experienced a significant life challenge related to opioid use, opioid withdrawal, opioid overdose, and/or opioid death (to include a family member) and is now living a wellness and/or recovery-oriented lifestyle for at least two years. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. This is a grant funded position .  Employees are eligible for benefits but have no guarantee of permanent employment. Position Summary This is responsible para-professional substance use disorder intervention work utilizing lived experiences and skills learned in training to help others achieve and maintain recovery and wellness from mental health and/or substance use disorders to support the Mobile Integrated Health Team for Alachua County Fire Rescue. An employee assigned to this classification provides mobile peer support as a part of Alachua County’s response to the opioid use epidemic.   Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access. Fosters a collegial community that builds on the strengths of its volunteers and staff. Under supervision, provides peer specialized mobile response services to clients and families to include prompt screening, crisis intervention support, and linkage to community services. Reviews the daily processing of mobile response calls, follow up contacts, and warm handoffs to community providers. Participates in outreach activities to educate the community about substance use and the risk of overdose and death. Enters data related to opioid recovery services and compiles reports to be reviewed by a higher-level supervisor. Tracks cases needing follow-up, contacts clients as scheduled, verify completed referrals, provides satisfaction surveys to clients and tracks satisfaction surveys. Drives a County and/or personal vehicle regularly to respond to referral requests and to provide appropriate services; drives to offsite locations to participate in outreach events and/or for training purposes. Drives clients to needed appointments in the community as directed. Performs the duties listed, as well as those assigned, with care and a sense of urgency. NOTE:  These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of difficulties associated with substance use addiction. Knowledge of challenges and adversities associated with recovery. Knowledge of Barriers to treatment for substance use disorders. Knowledge of, and ability to, operate in a team setting. Skill in the use of personal computers including word processing programs. Ability to work with a variety of populations and demonstrate cultural and linguistic competency. Ability to react calmly and quickly in emergencies. Ability to communicate effectively both orally and in writing. Ability to make public presentations before community organizations about the program. Ability to develop and maintain good working relationships with assisting agencies, other County departments, employees and the general public. PHYSICAL    DEMANDS:   The  physical  demands  described  here  are  representative  of those   that  must  be   met  by     an   employee  to  successfully  perform the essential functions of  this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close and distance vision. WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information Additional acceptable education and/or experience (including the self-identify requirement): Associate degree and 2 years of work experience (any) Bachelor degree (any field) and no required work experience  Employees must complete certification as a Certified Recovery Peer Specialist (CRPS) within two years of employment in this classification.  An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.