Recruitics, LLC (agency on behalf of Rush University)
Chicago, IL, USA
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$119,308 - 155,105 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Senior Director of Development, Major and Principal Gifts is responsible for developing and implementing fundraising plans to secure and steward gifts from RUSH Trustees, grateful patients, and other prospective donors within their portfolio. The Senior Director of Development will also be responsible for managing and coaching a team focused on identified key strategic priorities to ensure the success of the departmental fundraising efforts, including pipeline development and securing major, principal, and planned gifts. This position reports to the Executive Director of Development. The individual who will hold this position exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.
Required Job Qualifications:
Bachelor’s degree required. Minimum of seven (7) years of increasingly responsible positions in development or a related field, preferably in a health care or higher education setting. Minimum of two (2) years of leadership experience Strong desire to associate with RUSH University Medical Center and champion the mission of RUSH University, including the ability to match RUSH’s vision with the needs and interests of qualified donors. Interest in and sensitivity to the special needs of patients and their families. Excellent oral and written communication skills, analytic skills, and interpersonal skills. Proven track record developing proposals and fundraising plans, as well as generating creative and innovative fundraising strategies. Professional experience in achieving goals within a complex organizational structure subject to detailed business procedures and policies. Demonstrated problem-solving ability in complex and ambiguous situations. Proven success in building relationships with key volunteers, administrative colleagues, and donors, coupled with demonstrated consensus-building skills. Face-to-face cultivation/solicitation experience with a proven track record of securing major and principal gifts. Initiative, sound judgment, and an ability to work collaboratively to move programs and prospective donors forward. A willingness to work evenings and weekends, as necessary. Ability to articulate Rush’s mission and the campaign vision to a variety of constituencies with poise and diplomacy.
Preferred Job Qualifications:
Advanced degree Fundraising experience in academic setting Company Highlights:
Rush was recently ranked among the top 20 hospitals in the nation by U.S. News & World Report. Rush was recently ranked #1 for Quality and Accountability among US academic medical centers in a study conducted by the health care performance improvement company Vizient. Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. Rush University Medical Center was ranked among the top 20 best hospitals to work at in 2019 by Indeed. Rush offers a competitive salary, and valuable healthy living benefits including: We health, dental and vision to help you maintain and improve your health. Rush also offers several ways to invest in your future. Responsibilities:
Manage a portfolio of trustees, grateful patients, and other prospective donors with a focus on securing gifts to support the institutional strategic priorities at RUSH, with an individual fundraising goal in the range of $2-4 million. Develop strategies to optimize and strengthen existing portfolio of trustees to include grateful patient prospective donors in partnership with identified physicians and service lines, as assigned. Develop and implement strategies for qualification, cultivation, solicitation, and stewardship of these prospective donors incorporating input from colleagues, prospect research, trustees, volunteers, medical staff, and RUSH leadership. Develop overall fundraising strategies and tactics for identified clinical and institutional programs, determined in partnership with the managing ED. Develop plans and associated goals and metrics to achieve and measure success. Coordinate staff and volunteer efforts to reach these goals. Serve as a key stakeholder and contributor to trustee engagement through the peer screening initiative, targeted events, volunteer engagement, appeals/communications, and other activities as identified. Manage and mentor a Development Associate and Assistant Director and serve as a mentor and strategist to junior level colleagues. Prepare major, principal, and planned gift proposals, reports, acknowledgement letters, qualification lead letters, and other materials as needed, in collaboration with the strategic communications, stewardship, alumni relations, and special events teams. Provide concierge services by facilitating interaction of donors, prospective donors and trustees with senior executives, Patient Special Services, physicians, and researchers. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$119,308 - 155,105 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Senior Director of Development, Major and Principal Gifts is responsible for developing and implementing fundraising plans to secure and steward gifts from RUSH Trustees, grateful patients, and other prospective donors within their portfolio. The Senior Director of Development will also be responsible for managing and coaching a team focused on identified key strategic priorities to ensure the success of the departmental fundraising efforts, including pipeline development and securing major, principal, and planned gifts. This position reports to the Executive Director of Development. The individual who will hold this position exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.
Required Job Qualifications:
Bachelor’s degree required. Minimum of seven (7) years of increasingly responsible positions in development or a related field, preferably in a health care or higher education setting. Minimum of two (2) years of leadership experience Strong desire to associate with RUSH University Medical Center and champion the mission of RUSH University, including the ability to match RUSH’s vision with the needs and interests of qualified donors. Interest in and sensitivity to the special needs of patients and their families. Excellent oral and written communication skills, analytic skills, and interpersonal skills. Proven track record developing proposals and fundraising plans, as well as generating creative and innovative fundraising strategies. Professional experience in achieving goals within a complex organizational structure subject to detailed business procedures and policies. Demonstrated problem-solving ability in complex and ambiguous situations. Proven success in building relationships with key volunteers, administrative colleagues, and donors, coupled with demonstrated consensus-building skills. Face-to-face cultivation/solicitation experience with a proven track record of securing major and principal gifts. Initiative, sound judgment, and an ability to work collaboratively to move programs and prospective donors forward. A willingness to work evenings and weekends, as necessary. Ability to articulate Rush’s mission and the campaign vision to a variety of constituencies with poise and diplomacy.
Preferred Job Qualifications:
Advanced degree Fundraising experience in academic setting Company Highlights:
Rush was recently ranked among the top 20 hospitals in the nation by U.S. News & World Report. Rush was recently ranked #1 for Quality and Accountability among US academic medical centers in a study conducted by the health care performance improvement company Vizient. Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. Rush University Medical Center was ranked among the top 20 best hospitals to work at in 2019 by Indeed. Rush offers a competitive salary, and valuable healthy living benefits including: We health, dental and vision to help you maintain and improve your health. Rush also offers several ways to invest in your future. Responsibilities:
Manage a portfolio of trustees, grateful patients, and other prospective donors with a focus on securing gifts to support the institutional strategic priorities at RUSH, with an individual fundraising goal in the range of $2-4 million. Develop strategies to optimize and strengthen existing portfolio of trustees to include grateful patient prospective donors in partnership with identified physicians and service lines, as assigned. Develop and implement strategies for qualification, cultivation, solicitation, and stewardship of these prospective donors incorporating input from colleagues, prospect research, trustees, volunteers, medical staff, and RUSH leadership. Develop overall fundraising strategies and tactics for identified clinical and institutional programs, determined in partnership with the managing ED. Develop plans and associated goals and metrics to achieve and measure success. Coordinate staff and volunteer efforts to reach these goals. Serve as a key stakeholder and contributor to trustee engagement through the peer screening initiative, targeted events, volunteer engagement, appeals/communications, and other activities as identified. Manage and mentor a Development Associate and Assistant Director and serve as a mentor and strategist to junior level colleagues. Prepare major, principal, and planned gift proposals, reports, acknowledgement letters, qualification lead letters, and other materials as needed, in collaboration with the strategic communications, stewardship, alumni relations, and special events teams. Provide concierge services by facilitating interaction of donors, prospective donors and trustees with senior executives, Patient Special Services, physicians, and researchers. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Recruitics, LLC (agency on behalf of Rush University)
Chicago, IL, USA
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $57,137 - $71,427 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: Working with the Senior Director of Stewardship, the Assistant Director of Stewardship will implement stewardship programs that are designed to engage donors in RUSH’s mission and vision, inform them about RUSH initiatives, campaign progress, and accept, acknowledge, recognize, and report on gifts. This program includes a range of tactics, such as general and donor specific reports, print and electronic communications, recognition signage, and personal interaction with leadership. The Assistant Director will collaborate regularly with other members of the donor engagement section, including members of the Major and Principal Gifts, Annual Giving, Strategic Communication and Development Communications, Alumni Relations, and Development Operations teams.
Requirements:
Baccalaureate degree
At least two years in philanthropic communications, preference given to stewardship experience.
Excellent written and oral communications skills
Professional demeanor
High proficiency in Microsoft Office (Word, Excel, and PowerPoint); familiarity with donor databases, Web content management tools and Web-based email communication tools is also important.
Ability to think strategically about audiences and plan stewardship activities to meet needs.
Ability to conceive and manage projects from inception to delivery, including tracking and reporting on progress and results.
Ability to engage others in an initiative and facilitate their input, moving the project forward to conclusion
Ability to work well in a collaborative environment and problem-solve effectively Excellent grammar and editing skills.
Ability to articulate RUSH’s mission and the campaign vision to a variety of constituencies with poise and diplomacy
Responsibilities:
Execute Office of Philanthropy’s pledge reminder process, working with Development Operations and gift officers to ensure that reminders reflect giving history and are appropriate.
Manage and execute the general acknowledgment process for gifts of $50,000 or less
Work with the Senior Director of Stewardship and gift officers to produce leadership acknowledgment letters as appropriate.
Participate in the launch of a key report forecasting and project management process.
Update and manage donor/recognition walls and additional recognition opportunities as applicable.
Work with the Senior Director and Associate Director of Stewardship on producing and delivery of stewardship reports.
Manage and oversee the planning and execution of Annual Impact Reports.
Execute end-of-the-year statements for donors.
Develop and execute plans for fiscal year thank you messages from the Office of Philanthropy and calendar year thank you messages from RUSH Leadership.
Support gift agreement process as needed.
Support professorship recognition program as needed.
Document via contact reports all outgoing communications from the team.
Implement special projects as needed.
Contribute to goal setting and the evaluation of the effectiveness of various stewardship activities.
Support Senior Director of Stewardship, with the development of a Campaign Stewardship plan.
Maintain and update endowed faculty positions brochure.
Draft and mail condolence notes and resolution cover letters.
Management of bi-annual data updates to stewardship module in CRM
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $57,137 - $71,427 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: Working with the Senior Director of Stewardship, the Assistant Director of Stewardship will implement stewardship programs that are designed to engage donors in RUSH’s mission and vision, inform them about RUSH initiatives, campaign progress, and accept, acknowledge, recognize, and report on gifts. This program includes a range of tactics, such as general and donor specific reports, print and electronic communications, recognition signage, and personal interaction with leadership. The Assistant Director will collaborate regularly with other members of the donor engagement section, including members of the Major and Principal Gifts, Annual Giving, Strategic Communication and Development Communications, Alumni Relations, and Development Operations teams.
Requirements:
Baccalaureate degree
At least two years in philanthropic communications, preference given to stewardship experience.
Excellent written and oral communications skills
Professional demeanor
High proficiency in Microsoft Office (Word, Excel, and PowerPoint); familiarity with donor databases, Web content management tools and Web-based email communication tools is also important.
Ability to think strategically about audiences and plan stewardship activities to meet needs.
Ability to conceive and manage projects from inception to delivery, including tracking and reporting on progress and results.
Ability to engage others in an initiative and facilitate their input, moving the project forward to conclusion
Ability to work well in a collaborative environment and problem-solve effectively Excellent grammar and editing skills.
Ability to articulate RUSH’s mission and the campaign vision to a variety of constituencies with poise and diplomacy
Responsibilities:
Execute Office of Philanthropy’s pledge reminder process, working with Development Operations and gift officers to ensure that reminders reflect giving history and are appropriate.
Manage and execute the general acknowledgment process for gifts of $50,000 or less
Work with the Senior Director of Stewardship and gift officers to produce leadership acknowledgment letters as appropriate.
Participate in the launch of a key report forecasting and project management process.
Update and manage donor/recognition walls and additional recognition opportunities as applicable.
Work with the Senior Director and Associate Director of Stewardship on producing and delivery of stewardship reports.
Manage and oversee the planning and execution of Annual Impact Reports.
Execute end-of-the-year statements for donors.
Develop and execute plans for fiscal year thank you messages from the Office of Philanthropy and calendar year thank you messages from RUSH Leadership.
Support gift agreement process as needed.
Support professorship recognition program as needed.
Document via contact reports all outgoing communications from the team.
Implement special projects as needed.
Contribute to goal setting and the evaluation of the effectiveness of various stewardship activities.
Support Senior Director of Stewardship, with the development of a Campaign Stewardship plan.
Maintain and update endowed faculty positions brochure.
Draft and mail condolence notes and resolution cover letters.
Management of bi-annual data updates to stewardship module in CRM
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving. This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to:
solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools. A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required. In those conditions, the noise level is very loud.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving. This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to:
solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools. A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required. In those conditions, the noise level is very loud.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of guest management processes and assist with donor communications for signature events. The Special Events Coordinator must have exceptional customer service abilities and feel confident under significant pressure. The Special Events Coordinator should exhibit exemplary leadership skills, as they will train Special Events Interns, Assistants, and Development Staff in various tasks. They must exercise discretion in order to prioritize assignments, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center. Key Responsibilities Signature Events - Guest Management Oversee all administrative aspects of the event management system (Elevated Events) including guest attendance tracking, invitation list management, and seating/ticket inventory. Collaborate with Box Office and Performance Seating leads to ensure accurate records and seamless ticketing for all signature events. Lead on-site registration and check-in for major events, ensuring smooth guest experiences and real-time problem solving under pressure. Serve as primary liaison with Government Relations, Programming, and PR to ensure guest information is tracked accurately and all departments are equipped with necessary pre-arrival communications. Train Special Events assistants/interns on guest management protocols, including registration, invitation mailings, and tax acknowledgements. Complete all post-event documentation of comp and paid guest activity for Finance closeout. Communications Manage the Special Events inbox, providing prompt, polished responses to donors and VIP guests. Partner with Development Systems and IT to optimize processes for data collection and tracking in Tessitura CRM. Draft compelling event communications (invitations, website copy, emails, program notes) Create and manage event communication calendars, ensuring all deadlines are met and materials are distributed with precision. Send and manage event-related communications (solicitations, invitations, reminders, confirmations, and acknowledgements) through WordFly, ensuring accuracy, brand consistency, and timely delivery. Coordinate donor tax receipts and ensure compliance with finance standards. Maintain and refine all event templates, including letters, receipts, and confirmations. Benefit Event Management Solely plan and execute small-scale benefit events (under 100 guests) from concept to completion. Develop design concepts, menus, and guest experiences that reflect creativity and current industry trends. Manage vendor relationships and oversee event logistics including load-in/out, deliveries, set-up, and execution. Ensure flawless guest experience with professional, polished, white-glove service standards. Budgeting & Finance Track, reconcile, and process all event expenses and invoicing. Ensure budgets remain accurate, transparent, and within established guidelines. Teamwork & Institutional Engagement Collaborate with colleagues across Development, Programming, Government Relations, and Communications to deliver unified, seamless events. Support and contribute to a culture of creativity, positivity, and professionalism. Be flexible and responsive to last-minute changes, demonstrating a solutions-oriented mindset at all times. Respond promptly and professionally to all leadership and staff needs. Other duties as assigned. Key Qualifications At least 2–3 years of hands-on experience in events, hospitality, or related fields, with demonstrated ability to deliver high-touch, white-glove service. Ability to work under serious, real-time pressure without sacrificing quality. Comfort with shifting timelines, last-minute changes, and evolving event plans. Strong organizational skills, detail-oriented execution, and follow-through. Exceptional communication skills—both written and verbal. Positive, professional, and unflappable attitude in high-stakes situations. Technical Skills: Proficiency in event systems (Tessitura, Elevated Events preferred), Mailing systems (WordFly, Mail Chimp) MS Office Suite, and familiarity with CRM or database management. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of guest management processes and assist with donor communications for signature events. The Special Events Coordinator must have exceptional customer service abilities and feel confident under significant pressure. The Special Events Coordinator should exhibit exemplary leadership skills, as they will train Special Events Interns, Assistants, and Development Staff in various tasks. They must exercise discretion in order to prioritize assignments, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center. Key Responsibilities Signature Events - Guest Management Oversee all administrative aspects of the event management system (Elevated Events) including guest attendance tracking, invitation list management, and seating/ticket inventory. Collaborate with Box Office and Performance Seating leads to ensure accurate records and seamless ticketing for all signature events. Lead on-site registration and check-in for major events, ensuring smooth guest experiences and real-time problem solving under pressure. Serve as primary liaison with Government Relations, Programming, and PR to ensure guest information is tracked accurately and all departments are equipped with necessary pre-arrival communications. Train Special Events assistants/interns on guest management protocols, including registration, invitation mailings, and tax acknowledgements. Complete all post-event documentation of comp and paid guest activity for Finance closeout. Communications Manage the Special Events inbox, providing prompt, polished responses to donors and VIP guests. Partner with Development Systems and IT to optimize processes for data collection and tracking in Tessitura CRM. Draft compelling event communications (invitations, website copy, emails, program notes) Create and manage event communication calendars, ensuring all deadlines are met and materials are distributed with precision. Send and manage event-related communications (solicitations, invitations, reminders, confirmations, and acknowledgements) through WordFly, ensuring accuracy, brand consistency, and timely delivery. Coordinate donor tax receipts and ensure compliance with finance standards. Maintain and refine all event templates, including letters, receipts, and confirmations. Benefit Event Management Solely plan and execute small-scale benefit events (under 100 guests) from concept to completion. Develop design concepts, menus, and guest experiences that reflect creativity and current industry trends. Manage vendor relationships and oversee event logistics including load-in/out, deliveries, set-up, and execution. Ensure flawless guest experience with professional, polished, white-glove service standards. Budgeting & Finance Track, reconcile, and process all event expenses and invoicing. Ensure budgets remain accurate, transparent, and within established guidelines. Teamwork & Institutional Engagement Collaborate with colleagues across Development, Programming, Government Relations, and Communications to deliver unified, seamless events. Support and contribute to a culture of creativity, positivity, and professionalism. Be flexible and responsive to last-minute changes, demonstrating a solutions-oriented mindset at all times. Respond promptly and professionally to all leadership and staff needs. Other duties as assigned. Key Qualifications At least 2–3 years of hands-on experience in events, hospitality, or related fields, with demonstrated ability to deliver high-touch, white-glove service. Ability to work under serious, real-time pressure without sacrificing quality. Comfort with shifting timelines, last-minute changes, and evolving event plans. Strong organizational skills, detail-oriented execution, and follow-through. Exceptional communication skills—both written and verbal. Positive, professional, and unflappable attitude in high-stakes situations. Technical Skills: Proficiency in event systems (Tessitura, Elevated Events preferred), Mailing systems (WordFly, Mail Chimp) MS Office Suite, and familiarity with CRM or database management. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Lounge Operations oversees the daily operations of the 6 donor lounges. These include three Member Lounges and three Circles Lounges, which are exclusive hospitality spaces available to donors giving four-figure annual gifts, Legacy Society members, and other VIP institutional guests at the discretion of the Development department, including guests of the Office of Government Relations and Protocol and the Office of the President. The Manager is responsible for the overall strategy, budget, and administration of the lounges, with all work culminating in an exceptional and gracious experience for donors. Key responsibilities include maintaining hospitality industry standards for all food and beverage operations, liaising with Development, Office of the President, and Office of Government Affairs to make VIP arrangements, partnering with the Volunteer office on lounge scheduling, overseeing budget and inventory purchasing, and managing relationships with vendors as well as corporate sponsors. The Manager operates highly independently with representatives across the Center to accomplish these goals. This role works closely with any other persons who provide services or support to the Lounges, including volunteer Lounge Hosts, Housekeeping, Facilities, Theater Managers, onsite caterer(s), and the Assistant Manager, Donor Services. Key Responsibilities Manage six donor lounge spaces including overseeing supply management and inventory. Manage lounge budget and purchases. Hire and oversee supervision of the lounge attendant bartending staff of twelve to fifteen including payroll. Handle escalated disciplinary situations. Continuously strategize and implement lounge enhancements that will provide a high level of impact on the donor experience. Maintain strong relationships with vendors including potential in- kind donor relationships, in partnership with the Corporate Relations team. Oversee maintenance needs and consistent upkeep of the donor lounges and kitchens while working closely with the Facilities, Production, and Campus Planning teams. Collaborate with Volunteer Leaders and catering staff on the operations of the 6 donor lounges. Send daily ticketing lists and ensure the lounge podiums include any special VIP names and additional guest lists. Work with key KC leadership and frontline fundraisers on any special needs. Arrange and facilitate monthly or bi-monthly lounge working group meetings with development stakeholders from each development team Manages customer service at the highest levels for all donors in the lounges on an ongoing basis. Works in close partnership with the Assistant Manager, Donor Services on a nightly basis. Makes independent decisions as to when Kennedy Center policies should be enforced for donors, and when exceptions should be made. Understands the internal and external implications of both options. Routinely enforces said decisions to others. Supervises Lead Lounge Attendant, and 12-15 Lounge Attendants. Other duties as assigned. Key Qualifications Bachelor's degree or equivalent experience 5 -7 years applicable experience to position responsibilities Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Lounge Operations oversees the daily operations of the 6 donor lounges. These include three Member Lounges and three Circles Lounges, which are exclusive hospitality spaces available to donors giving four-figure annual gifts, Legacy Society members, and other VIP institutional guests at the discretion of the Development department, including guests of the Office of Government Relations and Protocol and the Office of the President. The Manager is responsible for the overall strategy, budget, and administration of the lounges, with all work culminating in an exceptional and gracious experience for donors. Key responsibilities include maintaining hospitality industry standards for all food and beverage operations, liaising with Development, Office of the President, and Office of Government Affairs to make VIP arrangements, partnering with the Volunteer office on lounge scheduling, overseeing budget and inventory purchasing, and managing relationships with vendors as well as corporate sponsors. The Manager operates highly independently with representatives across the Center to accomplish these goals. This role works closely with any other persons who provide services or support to the Lounges, including volunteer Lounge Hosts, Housekeeping, Facilities, Theater Managers, onsite caterer(s), and the Assistant Manager, Donor Services. Key Responsibilities Manage six donor lounge spaces including overseeing supply management and inventory. Manage lounge budget and purchases. Hire and oversee supervision of the lounge attendant bartending staff of twelve to fifteen including payroll. Handle escalated disciplinary situations. Continuously strategize and implement lounge enhancements that will provide a high level of impact on the donor experience. Maintain strong relationships with vendors including potential in- kind donor relationships, in partnership with the Corporate Relations team. Oversee maintenance needs and consistent upkeep of the donor lounges and kitchens while working closely with the Facilities, Production, and Campus Planning teams. Collaborate with Volunteer Leaders and catering staff on the operations of the 6 donor lounges. Send daily ticketing lists and ensure the lounge podiums include any special VIP names and additional guest lists. Work with key KC leadership and frontline fundraisers on any special needs. Arrange and facilitate monthly or bi-monthly lounge working group meetings with development stakeholders from each development team Manages customer service at the highest levels for all donors in the lounges on an ongoing basis. Works in close partnership with the Assistant Manager, Donor Services on a nightly basis. Makes independent decisions as to when Kennedy Center policies should be enforced for donors, and when exceptions should be made. Understands the internal and external implications of both options. Routinely enforces said decisions to others. Supervises Lead Lounge Attendant, and 12-15 Lounge Attendants. Other duties as assigned. Key Qualifications Bachelor's degree or equivalent experience 5 -7 years applicable experience to position responsibilities Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.