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user support specialist iii
City of Portland
Fleet Electrification Coordinator (Coordinator III)
City of Portland Portland, OR, USA
Fleet Electrification Coordinator (Coordinator III) City of Portland Salary: $97,510.40 - $126,692.80 Annually Job Type: Regular Job Number: 2024-01019 Location: OR 97217, OR Bureau: Bureau of Fleet and Facilities Closing: 10/21/2024 11:59 PM Pacific The Position Job Appointment: Regular, full-time. This position is made possible thanks to funding from the Portland Clean Energy Fund (PCEF) and is currently funded through 6/30/2029. Extensions beyond this period will depend on the continuation of grants or alternative funding sources. Work Schedule: Monday - Friday, 8 am- 5 pm. An alternate schedule may be available. Work Location: Hybrid; In-person work is to be conducted at 6800 N Cutter Circle, Portland, OR 97217. Remote work must be performed within Oregon or Washington. For more information, click https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee#toc-geographic-work-location. Benefits: Please check our benefit tab for an overview of benefits for this position. Language Pay Premium Eligible: This position is or may be eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and respond to the supplemental questions. About the Position: The Fleet Electrification Coordinator position is being established within CityFleet to support the accelerated transition to electric vehicles (EVs) and electric-powered off-road equipment, funded by a $28 million grant from the Portland Clean Energy Fund (PCEF), effective July 1, 2024. This role will focus on optimizing the siting, installation, and utilization of charging infrastructure for City-owned vehicles and equipment and promoting electric vehicle and equipment awareness and adoption including ensuring the timely procurement of electric vehicles to meet program goals. The coordinator will play a crucial role in managing the increased workload associated with this initiative, driving forward the Bureau of Fleet & Facilities' commitment to sustainable and innovative transportation solutions. As a Fleet Electrification Coordinator, you will: • Develop and maintain a master EV charging infrastructure development plan in collaboration with stakeholders, incorporating emergency and backup charging infrastructure. • Meet with bureau fleet coordinators to forecast EV charging demand over the next 10 years in order to right-size charging infrastructure on a site-by-site basis. • Coordinate the development of site-specific charger sharing/utilization plans in partnership with bureau stakeholders. • Collaborate closely with the City capital project manager, bureau fleet coordinators, EV Acquisition specialist, utility contacts, and contractors to ensure the successful deployment of EV charging infrastructure, vehicles, and equipment. • Engage EV end-users, fleet coordinators, bureau public information officers, and other stakeholders through online communications and in-person events to build awareness and support for EVs and charging infrastructure. • Collaborate with Fleet Transition team members to successfully document and track grant fund expenditures and contribute to applicable EV reporting metrics. About the Bureau: CityFleet is a primary division of the Bureau of Fleet & Facilities (BFF). CityFleet administers a comprehensive fleet management program that fulfills the vehicle and equipment asset management needs of all City bureaus via cost-effective and dedicated personal service. CityFleet is responsible for managing the acquisition and maintenance of a highly diverse fleet of 3,600 assets valued at $115 million. In fiscal year 2024-25 CityFleet's annual operating budget is $40 million, and its annual asset acquisition budget is $42 million. CityFleet also provides fleet management services to Multnomah County and Portland Public Schools. About the Portland Clean Energy Community Benefits Fund As a first-in-the-nation community-led climate fund, PCEF's mission is to fulfill a vision that builds resilience and quality jobs with proactive steps to fight climate change while advancing racial and social justice. PCEF will rely on this position's high level of management experience, knowledge of climate change, and communication skills to help ensure the success of all PCEF programs. For more information on this innovative program, please visit thehttps://www.portland.gov/bps/cleanenergy. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position's duties and responsibilities, day-to-day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Topic: Meet & Greet: Fleet Electrification Coordinator Time: Oct 10, 2024 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting: https://us06web.zoom.us/j/83686968056 Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources mailto:Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: • Knowledge of foundational EV charging technologies and practices. • Experience analyzing complex or technical issues and problems, evaluating alternatives, and recommending policies, strategies, and effective courses of action. • Experience in communicating clearly, logically, and persuasively, both verbally and in writing; preparing concise and comprehensive reports, correspondence, and other documents. • Ability to establish and maintain effective working relationships with Bureau/Office managers and staff, representatives of other governmental agencies, the public, and others encountered in the course of work. • Ability to work with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services. The Recruitment Process Step 1: Apply online between September 30, 2024 - October 21, 2024 Required Application Materials: • Resume • Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: • Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: • The City of Portland has https://tinyurl.com/pdxh2a and offers https://www.portland.gov/bhr/eventshttps://www.portland.gov/bhr/events once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. • Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions. • You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach materials not requested. • All completed applications for this position must be submitted no later than the closing date and time of this recruitment. • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of October 21, 2024 • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and responses to the supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes for complete information. • Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 28, 2024 • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November • The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: November Step 6: Start Date: December • Start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following: • Veteran Preference • ADA, Pregnancy, and Religious Accommodations • Work Status • Equal Employment Opportunity To apply, please visit https://apptrkr.com/5687450
Full Time
Fleet Electrification Coordinator (Coordinator III) City of Portland Salary: $97,510.40 - $126,692.80 Annually Job Type: Regular Job Number: 2024-01019 Location: OR 97217, OR Bureau: Bureau of Fleet and Facilities Closing: 10/21/2024 11:59 PM Pacific The Position Job Appointment: Regular, full-time. This position is made possible thanks to funding from the Portland Clean Energy Fund (PCEF) and is currently funded through 6/30/2029. Extensions beyond this period will depend on the continuation of grants or alternative funding sources. Work Schedule: Monday - Friday, 8 am- 5 pm. An alternate schedule may be available. Work Location: Hybrid; In-person work is to be conducted at 6800 N Cutter Circle, Portland, OR 97217. Remote work must be performed within Oregon or Washington. For more information, click https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee#toc-geographic-work-location. Benefits: Please check our benefit tab for an overview of benefits for this position. Language Pay Premium Eligible: This position is or may be eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and respond to the supplemental questions. About the Position: The Fleet Electrification Coordinator position is being established within CityFleet to support the accelerated transition to electric vehicles (EVs) and electric-powered off-road equipment, funded by a $28 million grant from the Portland Clean Energy Fund (PCEF), effective July 1, 2024. This role will focus on optimizing the siting, installation, and utilization of charging infrastructure for City-owned vehicles and equipment and promoting electric vehicle and equipment awareness and adoption including ensuring the timely procurement of electric vehicles to meet program goals. The coordinator will play a crucial role in managing the increased workload associated with this initiative, driving forward the Bureau of Fleet & Facilities' commitment to sustainable and innovative transportation solutions. As a Fleet Electrification Coordinator, you will: • Develop and maintain a master EV charging infrastructure development plan in collaboration with stakeholders, incorporating emergency and backup charging infrastructure. • Meet with bureau fleet coordinators to forecast EV charging demand over the next 10 years in order to right-size charging infrastructure on a site-by-site basis. • Coordinate the development of site-specific charger sharing/utilization plans in partnership with bureau stakeholders. • Collaborate closely with the City capital project manager, bureau fleet coordinators, EV Acquisition specialist, utility contacts, and contractors to ensure the successful deployment of EV charging infrastructure, vehicles, and equipment. • Engage EV end-users, fleet coordinators, bureau public information officers, and other stakeholders through online communications and in-person events to build awareness and support for EVs and charging infrastructure. • Collaborate with Fleet Transition team members to successfully document and track grant fund expenditures and contribute to applicable EV reporting metrics. About the Bureau: CityFleet is a primary division of the Bureau of Fleet & Facilities (BFF). CityFleet administers a comprehensive fleet management program that fulfills the vehicle and equipment asset management needs of all City bureaus via cost-effective and dedicated personal service. CityFleet is responsible for managing the acquisition and maintenance of a highly diverse fleet of 3,600 assets valued at $115 million. In fiscal year 2024-25 CityFleet's annual operating budget is $40 million, and its annual asset acquisition budget is $42 million. CityFleet also provides fleet management services to Multnomah County and Portland Public Schools. About the Portland Clean Energy Community Benefits Fund As a first-in-the-nation community-led climate fund, PCEF's mission is to fulfill a vision that builds resilience and quality jobs with proactive steps to fight climate change while advancing racial and social justice. PCEF will rely on this position's high level of management experience, knowledge of climate change, and communication skills to help ensure the success of all PCEF programs. For more information on this innovative program, please visit thehttps://www.portland.gov/bps/cleanenergy. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position's duties and responsibilities, day-to-day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Topic: Meet & Greet: Fleet Electrification Coordinator Time: Oct 10, 2024 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting: https://us06web.zoom.us/j/83686968056 Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources mailto:Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: • Knowledge of foundational EV charging technologies and practices. • Experience analyzing complex or technical issues and problems, evaluating alternatives, and recommending policies, strategies, and effective courses of action. • Experience in communicating clearly, logically, and persuasively, both verbally and in writing; preparing concise and comprehensive reports, correspondence, and other documents. • Ability to establish and maintain effective working relationships with Bureau/Office managers and staff, representatives of other governmental agencies, the public, and others encountered in the course of work. • Ability to work with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services. The Recruitment Process Step 1: Apply online between September 30, 2024 - October 21, 2024 Required Application Materials: • Resume • Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: • Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: • The City of Portland has https://tinyurl.com/pdxh2a and offers https://www.portland.gov/bhr/eventshttps://www.portland.gov/bhr/events once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. • Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions. • You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach materials not requested. • All completed applications for this position must be submitted no later than the closing date and time of this recruitment. • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of October 21, 2024 • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and responses to the supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes for complete information. • Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 28, 2024 • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November • The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: November Step 6: Start Date: December • Start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following: • Veteran Preference • ADA, Pregnancy, and Religious Accommodations • Work Status • Equal Employment Opportunity To apply, please visit https://apptrkr.com/5687450
Lincoln Land Community College
IT Support Specialist
Lincoln Land Community College Springfield, IL, USA
IT Support Specialist I Full Time or Part Time Full Time Months Worked Per Year 12 Hours Worked Per Week 40 Work Schedule Monday-Friday, 8:00 – 5:00 Remote Work Availability No Job Description Summary Join LLCC as our IT Support Specialist! Be at the forefront of innovation, providing expert tech solutions and support that drive success across our organization. If you’re passionate about technology and thrive in dynamic environments, we want you on our team! We are hiring 3 IT Support Specialists who will provide frontline support to students, faculty and staff. As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 10 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC! Starting salary will be within one of the three ranges below based on skills, experience and training as defined. There is a defined career progression for this position. Level progression will be based on experience, skills mastered and training/education obtained. I: Entry level, foundational knowledge and experience $47,188 – $61,203 II: 3+ years experience, intermediate knowledge, advanced desktop support experience $50,818 – $66,285 III: 5+ years experience, advanced desktop support experience, experience in systems management/administration, demonstrated leadership abilities $54,798 – $71,721 Employment is contingent upon the successful completion of a criminal background check, drug-screen, physical, and functional capacity exam. Required Qualifications • Associates degree in Information Technology or related field; or equivalent work experience • One or more years of relevant work experience in enterprise IT • Experience supporting end users remotely as well as in-person • Knowledge of current and emerging technology • Customer-focused attitude with strong communication and interpersonal skills • Excellent problem-solving abilities and attention to detail • Knowledge of networking fundamentals • Possess (or obtain within 6 months of employment) and maintain a valid and current CompTIA A+ Certification • Valid driver’s license Preferred Qualifications • Experience in a helpdesk or technical support role within an educational or similar environment is highly desirable. • Familiarity with ITIL (Information Technology Infrastructure Library) practices and principles. • Proven ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. • Strong understanding of cybersecurity best practices and experience in implementing security measures. • Server administration experience. • Previous experience administering a Microsoft 365 environment. • Previous experience supporting Apple products in an enterprise or educational environment. • Experience installing and supporting audio/visual systems. • Experience supporting videoconferencing equipment in an enterprise environment. • Experience supporting Layer 1 network issues. • Experience in IT asset management and deployment Physical Requirements • Ability to push, pull, or carry large objects and equipment • Lift 50 pounds from waist to overhead occasionally • Stand for long periods of time • Walk up to 1 mile • Conduct occasional overhead work • Grip, hold, and pinch small objects • Dexterity to bend, squat, stoop, and reach on a regular basis • Ability to frequently climb ladders, scaffold, stairs • Ability to drive a motor vehicle Position Salary Starting salary is likely to be between $47,188 and $61,203 per year. Requisition Detail Information Open Date 09/24/2024 Open Until Filled Yes Special Instructions to Applicants This position will be open until filled; however, applications must be received on or before October 13, 2024, to be considered during the initial review window. In-person interviews for this position are anticipated to begin end of October with an anticipated start date mid November. If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application. If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions. Lincoln Land Community College ATTN: Human Resources P.O. Box 19256 Springfield, IL 62794 To Apply, visit: https://apptrkr.com/5669834
Full Time
IT Support Specialist I Full Time or Part Time Full Time Months Worked Per Year 12 Hours Worked Per Week 40 Work Schedule Monday-Friday, 8:00 – 5:00 Remote Work Availability No Job Description Summary Join LLCC as our IT Support Specialist! Be at the forefront of innovation, providing expert tech solutions and support that drive success across our organization. If you’re passionate about technology and thrive in dynamic environments, we want you on our team! We are hiring 3 IT Support Specialists who will provide frontline support to students, faculty and staff. As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days, 15 sick days, and starting with 10 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC! Starting salary will be within one of the three ranges below based on skills, experience and training as defined. There is a defined career progression for this position. Level progression will be based on experience, skills mastered and training/education obtained. I: Entry level, foundational knowledge and experience $47,188 – $61,203 II: 3+ years experience, intermediate knowledge, advanced desktop support experience $50,818 – $66,285 III: 5+ years experience, advanced desktop support experience, experience in systems management/administration, demonstrated leadership abilities $54,798 – $71,721 Employment is contingent upon the successful completion of a criminal background check, drug-screen, physical, and functional capacity exam. Required Qualifications • Associates degree in Information Technology or related field; or equivalent work experience • One or more years of relevant work experience in enterprise IT • Experience supporting end users remotely as well as in-person • Knowledge of current and emerging technology • Customer-focused attitude with strong communication and interpersonal skills • Excellent problem-solving abilities and attention to detail • Knowledge of networking fundamentals • Possess (or obtain within 6 months of employment) and maintain a valid and current CompTIA A+ Certification • Valid driver’s license Preferred Qualifications • Experience in a helpdesk or technical support role within an educational or similar environment is highly desirable. • Familiarity with ITIL (Information Technology Infrastructure Library) practices and principles. • Proven ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. • Strong understanding of cybersecurity best practices and experience in implementing security measures. • Server administration experience. • Previous experience administering a Microsoft 365 environment. • Previous experience supporting Apple products in an enterprise or educational environment. • Experience installing and supporting audio/visual systems. • Experience supporting videoconferencing equipment in an enterprise environment. • Experience supporting Layer 1 network issues. • Experience in IT asset management and deployment Physical Requirements • Ability to push, pull, or carry large objects and equipment • Lift 50 pounds from waist to overhead occasionally • Stand for long periods of time • Walk up to 1 mile • Conduct occasional overhead work • Grip, hold, and pinch small objects • Dexterity to bend, squat, stoop, and reach on a regular basis • Ability to frequently climb ladders, scaffold, stairs • Ability to drive a motor vehicle Position Salary Starting salary is likely to be between $47,188 and $61,203 per year. Requisition Detail Information Open Date 09/24/2024 Open Until Filled Yes Special Instructions to Applicants This position will be open until filled; however, applications must be received on or before October 13, 2024, to be considered during the initial review window. In-person interviews for this position are anticipated to begin end of October with an anticipated start date mid November. If you have a college degree or credits, please upload copies of your transcripts to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application. If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions. Lincoln Land Community College ATTN: Human Resources P.O. Box 19256 Springfield, IL 62794 To Apply, visit: https://apptrkr.com/5669834

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