The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Office of Planned Giving is part of the Development Department’s Individual Giving Team, we collaborate with every other fundraising team and across most of the institution. In our unique role, we cultivate and steward some of the deepest-held connections individuals have with the Center; Our work is to help them define the legacy they wish to leave with the Kennedy Center. Under the direction of the Director of Planned Giving, the Assistant Manager works with key stakeholders across the Development Department to coordinate the acquisition of new legacy donors to grow the portfolio of identified and qualified philanthropic relationships. This includes coordinating tasks for collaboration with the analytics team, performing donor research, coordinating and tracking moves management, and other administrative tasks. In coordination with the team, the Assistant Manager will also support various cultivation events and activities throughout the year, including the annual Legacy Society events and Kennedy Center signature events. The incumbent manages their time, resources, and work load to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to fulfill campaign objectives and goals. Key Responsibilities Planned Giving Portfolio: Support the Director of Planned Giving in the portfolio management for Legacy Donors & Prospect. Working closely with intelligence and analytics team to maintain and grow pipeline of prospects and moves management plans. Conducting qualification research on prospects and donors. Engage with donors and prospects to identify and qualify new donor relationships. Collaborating with other Individual Giving team members providing gift planning support. Legacy Society Events Support: Support the Planned Giving team to execute annual cultivation and stewardship events. Coordinating administrative and logistic support with internal and external event and artistic teams. Supporting the Director of Planned Giving to ensure internal stakeholders receive timely project management communications. Stewardship & Inbound Request Response: Support the Planned Giving team to ensure prompt responses to informational inquiries. Engaging directly with Legacy Society members to ensure benefit fulfillment and general information requests. Coordinating with members of the Planned Giving team to ensure timely and appropriate responses to inbound communication. Communications & Marketing Support: Supporting the Planned Giving team in the comprehensive, multi-channel gift planning marketing campaign. Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of 2-3 years gift planning or development experience required, preference for experience related to estate planning, tax advising, or other legal/paralegal equivalent. Experience with Tessitura or nonprofit experience with CRM database preferred. Candidate must be local or willing to relocate to the DMV area. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level varies and may be very loud. Travel up to 5% may be required. This position is eligible for flexible work arrangements.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Office of Planned Giving is part of the Development Department’s Individual Giving Team, we collaborate with every other fundraising team and across most of the institution. In our unique role, we cultivate and steward some of the deepest-held connections individuals have with the Center; Our work is to help them define the legacy they wish to leave with the Kennedy Center. Under the direction of the Director of Planned Giving, the Assistant Manager works with key stakeholders across the Development Department to coordinate the acquisition of new legacy donors to grow the portfolio of identified and qualified philanthropic relationships. This includes coordinating tasks for collaboration with the analytics team, performing donor research, coordinating and tracking moves management, and other administrative tasks. In coordination with the team, the Assistant Manager will also support various cultivation events and activities throughout the year, including the annual Legacy Society events and Kennedy Center signature events. The incumbent manages their time, resources, and work load to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to fulfill campaign objectives and goals. Key Responsibilities Planned Giving Portfolio: Support the Director of Planned Giving in the portfolio management for Legacy Donors & Prospect. Working closely with intelligence and analytics team to maintain and grow pipeline of prospects and moves management plans. Conducting qualification research on prospects and donors. Engage with donors and prospects to identify and qualify new donor relationships. Collaborating with other Individual Giving team members providing gift planning support. Legacy Society Events Support: Support the Planned Giving team to execute annual cultivation and stewardship events. Coordinating administrative and logistic support with internal and external event and artistic teams. Supporting the Director of Planned Giving to ensure internal stakeholders receive timely project management communications. Stewardship & Inbound Request Response: Support the Planned Giving team to ensure prompt responses to informational inquiries. Engaging directly with Legacy Society members to ensure benefit fulfillment and general information requests. Coordinating with members of the Planned Giving team to ensure timely and appropriate responses to inbound communication. Communications & Marketing Support: Supporting the Planned Giving team in the comprehensive, multi-channel gift planning marketing campaign. Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of 2-3 years gift planning or development experience required, preference for experience related to estate planning, tax advising, or other legal/paralegal equivalent. Experience with Tessitura or nonprofit experience with CRM database preferred. Candidate must be local or willing to relocate to the DMV area. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level varies and may be very loud. Travel up to 5% may be required. This position is eligible for flexible work arrangements.
University of Illinois - Urbana-Champaign
Urbana, IL, USA
Communications Director - Krannert Center for the Performing Arts
Krannert Center for the Performing Arts is accepting applications for a Communications Director. Krannert Center is looking for an organized and collaborative communicator to lead a team of diversely skilled communications professionals in creating, implementing, and evaluating communications strategies and plans. The Communications Director manages the Communications team's workflow, fostering and empowering a collaborative work environment, positive team dynamic, efficient work processes, and creative, effective problem-solving in order to deepen and increase engagement with Krannert Center and the Performing Arts at Illinois.
Diversity, equity, inclusion, and accessibility are core values of the University of Illinois and Krannert Center for the Performing Arts. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. We believe every member on our team enriches our efforts to fulfill our goals by demonstrating the broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
Duties and Responsibilities-
Communications Leadership
• Working with Krannert Center's Communications team and other stakeholders, collaboratively and proactively brainstorm, develop, coordinate, implement, and evaluate integrated online/offline external communications strategies and plans that support business goals for Krannert Center and the performance related areas of Illinois Theatre, Lyric Theatre mailto:@ Illinois, and Dance at Illinois.
◦ Oversee and contribute to the Communications team's areas of responsibility, which include direct communications (digital and print), on-site environmental design and communications, paid advertising (digital, print, radio, TV, outdoor, other), publicity and media relations, social media, website content, photography, videography, performance program booklets, and other aspects of the student, customer, and employee journey. ◦ Lead the Communications team in collaboratively identifying and pursuing strategic promotional and paid advertisement opportunities. ◦ Provide creative briefs when appropriate. ◦ Keep clients up-to-date on the progress of their communications projects. ◦ Oversee the ongoing development and enhancement of the Center's website, developing and maintaining a roadmap for the Center's web initiatives, based on input from relevant stakeholders and working in collaboration with a partner web development company. ◦ Working with the Ticket Services Director, manage the relationship between the Center's website and its ticketing software, identifying and pursuing opportunities for enhanced communications and increased ticket sales. ◦ Oversee the management and enhancement of photography and videography resources.
• Build and maintain Krannert Center's brand through communications work.
• Develop and implement standards to measure the success of communications work in order to make wise decisions about opportunities and the use of resources. Seek, research, and collaboratively implement best practices in external and internal communications.
• Lead the communications team's budget management process.
• Build relationships with staff, students, and faculty involved with Krannert Center and the Performing Arts at Illinois and stay well informed about the Center's creative processes and performances.
• Stay informed about campus life, campus policies and procedures, and community life in order to create current, relevant, and responsive communications.
• Maintain knowledge of Krannert Center's diversity, equity, inclusion, and accessibility (DEIA) efforts and actively apply DEIA principles to the work.
• Across Krannert Center communications, ensure visual unity and consistency in messaging along with adherence to Krannert Center, College of Fine and Applied Arts, and University of Illinois writing and identity standards.
• Lead management and maintenance of Krannert Center's physical and digital communications archives.
• Contribute to crisis communications planning and management, both external and internal.
Staff Management
• Supervise, guide, and empower the members of the Communications team: Assistant Communications Director, Program and Web Editor, Art Director, and freelance partners. This work includes but is not limited to,
◦ Assign projects and ensure deadlines are met, projects are routed to appropriate stakeholders, work is completed in a satisfactory manner, and solutions stay within budget. ◦ Identify crossover between projects to streamline work processes as well as create opportunities for collaboration. ◦ As appropriate, use technology to increase the efficiency and effectiveness of Krannert Center's communications work and collaborations. ◦ Facilitate resource-gathering for the team; provide coaching, mentoring, and performance evaluation as appropriate. ◦ Facilitate learning experiences as part of the team's work to stay up to date in the industry. ◦ Determine need for and budget available for freelance specialists to complete necessary work; areas could include but are not limited to graphic design, photography, and videography.
Other Collaborative, Administrative, and Committee work
• As appropriate, participate in various committees and initiatives at Krannert Center, in the College of Fine and Applied Arts, and at the campus level.
• Perform other related duties as assigned.
Work requires some evening and weekend shifts at Krannert Center events.
Position Qualifications-
Required
• Bachelor's degree in marketing, business administration, communications, public relations, or a closely related field.
• Three (3) years (36 months)of professional work experience in marketing, public relations, communications, brand management, or a related professional area.
• Demonstrated supervisory experience.
Preferred
• Master's degree
• Experience working or volunteering directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience with communications analytics, market research, competitive analysis, content management systems, and graphic design production (digital and print).
• Experience with collaborative software such as Microsoft Teams, project management software, and proofing management programs.
Successful candidates will have the following-
• Commitment to diversity, equity, inclusion, and accessibility efforts at Krannert Center.
• Must possess and be able to put into action a passion for connecting people with arts experiences.
• Excellent collaboration, planning, organizational, time management, public relations, and verbal and written communication skills.
• Ability to develop, coordinate, and manage team-based projects across a complex organization, usually in a deadline-based context.
• Good independent judgment; ability to creatively resolve issues as they arise, adjust priorities as needed, and thrive in a fast paced environment.
• Ability to work professionally, flexibly, respectfully, and effectively with colleagues and the public, with sensitivity to the diverse perspectives of stakeholders.
• Understanding of the principles of effective written communication and graphic design.
• Ability to find and implement technology to improve working conditions, efficiency, and effectiveness.
• Ability to solve communications, work flow, and managerial issues imaginatively and create support for those solutions.
• Ability to use analytical and organizational skills to both perform day-to-day operations and to be proactive concerning larger picture issues and trends.
• Knowledge, experience, and/or skills in an artistic discipline. Appointment Information
This is a 100% full-time Civil Service 5004 - Marketing Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. Salary is commensurate with experience and qualifications. Immigration sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx. Application Procedures & Deadline Information
Applications must be received by 6:00 pm (CST) on January 5, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting and upload a cover letter, resume and contact information for three professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jennifer Steiling at mailto:steiling@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://go.uillinois.edu/noticesandposters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations https://illinois-accommodate.symplicity.com/public_accommodation/, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing mailto:accessibility@illinois.edu.
Requisition ID: 1021680 Job Category: Administrative
To apply, visit .
Requisition ID: 1021680 Job Category: Administrative
To apply, visit https://apptrkr.com/4856431
Full Time
Communications Director - Krannert Center for the Performing Arts
Krannert Center for the Performing Arts is accepting applications for a Communications Director. Krannert Center is looking for an organized and collaborative communicator to lead a team of diversely skilled communications professionals in creating, implementing, and evaluating communications strategies and plans. The Communications Director manages the Communications team's workflow, fostering and empowering a collaborative work environment, positive team dynamic, efficient work processes, and creative, effective problem-solving in order to deepen and increase engagement with Krannert Center and the Performing Arts at Illinois.
Diversity, equity, inclusion, and accessibility are core values of the University of Illinois and Krannert Center for the Performing Arts. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. We believe every member on our team enriches our efforts to fulfill our goals by demonstrating the broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
Duties and Responsibilities-
Communications Leadership
• Working with Krannert Center's Communications team and other stakeholders, collaboratively and proactively brainstorm, develop, coordinate, implement, and evaluate integrated online/offline external communications strategies and plans that support business goals for Krannert Center and the performance related areas of Illinois Theatre, Lyric Theatre mailto:@ Illinois, and Dance at Illinois.
◦ Oversee and contribute to the Communications team's areas of responsibility, which include direct communications (digital and print), on-site environmental design and communications, paid advertising (digital, print, radio, TV, outdoor, other), publicity and media relations, social media, website content, photography, videography, performance program booklets, and other aspects of the student, customer, and employee journey. ◦ Lead the Communications team in collaboratively identifying and pursuing strategic promotional and paid advertisement opportunities. ◦ Provide creative briefs when appropriate. ◦ Keep clients up-to-date on the progress of their communications projects. ◦ Oversee the ongoing development and enhancement of the Center's website, developing and maintaining a roadmap for the Center's web initiatives, based on input from relevant stakeholders and working in collaboration with a partner web development company. ◦ Working with the Ticket Services Director, manage the relationship between the Center's website and its ticketing software, identifying and pursuing opportunities for enhanced communications and increased ticket sales. ◦ Oversee the management and enhancement of photography and videography resources.
• Build and maintain Krannert Center's brand through communications work.
• Develop and implement standards to measure the success of communications work in order to make wise decisions about opportunities and the use of resources. Seek, research, and collaboratively implement best practices in external and internal communications.
• Lead the communications team's budget management process.
• Build relationships with staff, students, and faculty involved with Krannert Center and the Performing Arts at Illinois and stay well informed about the Center's creative processes and performances.
• Stay informed about campus life, campus policies and procedures, and community life in order to create current, relevant, and responsive communications.
• Maintain knowledge of Krannert Center's diversity, equity, inclusion, and accessibility (DEIA) efforts and actively apply DEIA principles to the work.
• Across Krannert Center communications, ensure visual unity and consistency in messaging along with adherence to Krannert Center, College of Fine and Applied Arts, and University of Illinois writing and identity standards.
• Lead management and maintenance of Krannert Center's physical and digital communications archives.
• Contribute to crisis communications planning and management, both external and internal.
Staff Management
• Supervise, guide, and empower the members of the Communications team: Assistant Communications Director, Program and Web Editor, Art Director, and freelance partners. This work includes but is not limited to,
◦ Assign projects and ensure deadlines are met, projects are routed to appropriate stakeholders, work is completed in a satisfactory manner, and solutions stay within budget. ◦ Identify crossover between projects to streamline work processes as well as create opportunities for collaboration. ◦ As appropriate, use technology to increase the efficiency and effectiveness of Krannert Center's communications work and collaborations. ◦ Facilitate resource-gathering for the team; provide coaching, mentoring, and performance evaluation as appropriate. ◦ Facilitate learning experiences as part of the team's work to stay up to date in the industry. ◦ Determine need for and budget available for freelance specialists to complete necessary work; areas could include but are not limited to graphic design, photography, and videography.
Other Collaborative, Administrative, and Committee work
• As appropriate, participate in various committees and initiatives at Krannert Center, in the College of Fine and Applied Arts, and at the campus level.
• Perform other related duties as assigned.
Work requires some evening and weekend shifts at Krannert Center events.
Position Qualifications-
Required
• Bachelor's degree in marketing, business administration, communications, public relations, or a closely related field.
• Three (3) years (36 months)of professional work experience in marketing, public relations, communications, brand management, or a related professional area.
• Demonstrated supervisory experience.
Preferred
• Master's degree
• Experience working or volunteering directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience with communications analytics, market research, competitive analysis, content management systems, and graphic design production (digital and print).
• Experience with collaborative software such as Microsoft Teams, project management software, and proofing management programs.
Successful candidates will have the following-
• Commitment to diversity, equity, inclusion, and accessibility efforts at Krannert Center.
• Must possess and be able to put into action a passion for connecting people with arts experiences.
• Excellent collaboration, planning, organizational, time management, public relations, and verbal and written communication skills.
• Ability to develop, coordinate, and manage team-based projects across a complex organization, usually in a deadline-based context.
• Good independent judgment; ability to creatively resolve issues as they arise, adjust priorities as needed, and thrive in a fast paced environment.
• Ability to work professionally, flexibly, respectfully, and effectively with colleagues and the public, with sensitivity to the diverse perspectives of stakeholders.
• Understanding of the principles of effective written communication and graphic design.
• Ability to find and implement technology to improve working conditions, efficiency, and effectiveness.
• Ability to solve communications, work flow, and managerial issues imaginatively and create support for those solutions.
• Ability to use analytical and organizational skills to both perform day-to-day operations and to be proactive concerning larger picture issues and trends.
• Knowledge, experience, and/or skills in an artistic discipline. Appointment Information
This is a 100% full-time Civil Service 5004 - Marketing Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. Salary is commensurate with experience and qualifications. Immigration sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx. Application Procedures & Deadline Information
Applications must be received by 6:00 pm (CST) on January 5, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting and upload a cover letter, resume and contact information for three professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jennifer Steiling at mailto:steiling@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://go.uillinois.edu/noticesandposters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations https://illinois-accommodate.symplicity.com/public_accommodation/, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing mailto:accessibility@illinois.edu.
Requisition ID: 1021680 Job Category: Administrative
To apply, visit .
Requisition ID: 1021680 Job Category: Administrative
To apply, visit https://apptrkr.com/4856431
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
Strategic Storyteller / Communications Manager II
Job no: 911581 Work type: Support Staff Personnel Sub Area: AP- Professionals Pay Grade: 14 Major Administrative Unit / College: University Communications Department: Mktg, Public Rel, And Digital Strategy 10063701 Salary: Salary Commensurate with Experience Location: East Lansing Categories: PR/Media/Graphics/Comm/Fund Raising, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title Strategic Storyteller
Position Summary As a strategic storyteller, you'll collaborate with other creative team members and channel strategists in University Communications to develop content that builds MSU’s brand by communicating its mission, values and key priorities to external and internal audiences. You will play a crucial role in shaping people’s perceptions of MSU and contribute to advancing a compelling narrative that promotes the university’s strengths, achievements and contributions to the world. Within strategy frameworks, you will seek and develop ideas for short- and long-form content. You may contribute to content development ranging from written to visual to audio of various types (i.e., feature stories, articles, social posts, marketing materials and video/photo/audio storytelling) focusing primarily on owned, social and paid channels. You will develop and write stories that resonate with our audiences and help adapt these for multichannel content marketing. You will coordinate with PR colleagues on content ideas with earned media potential. You’ll regularly access and review data and analytics to understand audience preferences and content performance and incorporate insights and learnings to help shape future tactics, working with colleagues to help improve content performance and deepen audience connection.
Duties and Responsibilities
Content Development/Writing/Editing - 40%
• Generates stories/content pieces on a regular basis that advance strategic goals and drive performance, covering stories around academic and research excellence with high relevance to priority audiences including peers, policymakers, Michigan and national public, alumni, prospective and current students and employees
• Tailors content to audiences, channels and platforms as we move toward audience segmentation and personalization informed by data, adapting stories for different audiences and channels
• Translates complex topics into audience-friendly, engaging stories and general content while also ensuring all information is represented accurately
• Writes about MSU’s research, innovation, discoveries and trend stories, as well as in-depth stories of cross-college collaborations and multiunit initiatives that advance strategic priorities, specifically:
• Produces stories/content on a regular basis for publication/distribution
• Follows good SEO practices in writing to help grow audience and enhance performance of content
• Identifies and interviews students, faculty, staff, alumni and other sources for stories
• Recommends and helps coordinate visual/multimedia elements to accompany articles. May include capturing content using smartphone technology; working with story subjects to identify visuals; and collaborating with editors, visual storytellers and designers to take content from concept to final execution
• Coordinates story creation, including strategic briefs, writing and collaboration with designers, photographers and editors while meeting deadlines
• Works with subjects of stories and other stakeholders to ensure content is approved prior to publication/distribution
• Occasionally writes copy for marketing materials such as advertising, collateral or email copy
• Contributes to upkeep of detailed editorial calendar to organize story flow and ensure the ability to leverage relevance and trends
• Ensures expert quality control and adherence to AP style
Collaboration and Leadership - 30%
• Works collaboratively and flexibly with other colleagues in University Communications and in units across campus, facilitating joint content efforts, collaborative storytelling, coordinated messaging and cohesive brand experience
• Collaborates with strategic content team to develop institutional-level, multichannel strategies to drive content reach, consumption and engagement in multiple channels
• Works with strategic content team on selection, planning, creation and production of stories gathered through campus sources that position MSU as a leading research university through fresh and engaging content
• Coordinates with PR colleagues on content ideas with earned media potential
• Works on multiple projects at one time, ensuring seamless execution and quality control
Strategic Content Planning - 20%
• Exercises sharp editorial judgment to identify and ideate brand-aligned content/story ideas that help shape audience perceptions and drive University Communications’ strategies focused on brand, content, channels and audiences
• Develops relationships with a wide network of faculty and staff, including communications colleagues across MSU, to serve as sources for story ideas
• Keeps a pulse on content trends, attends conferences to stay current on industry best practices and provides recommendations on how to apply learnings to MSU’s content strategy to ensure relevant and breakthrough communications
Data and Analytics - 10%
• Regularly accesses and reviews data and analytics to understand how content performs; incorporates insights and learnings to help shape future tactics and content
• Works with members of the content and analytics teams to help improve content performance among audiences
Unit Specific Education/Experience/Skills
• Knowledge equivalent to that which normally would be acquired by completing a bachelor’s degree program in journalism, marketing, advertising, public relations, English or related field that prepared individual to communicate effectively with diverse audiences
• Three to five years of related and progressively more responsible or expansive work experience in a professional writing field and the ability to comprehend research and academic writing and “translate” it effectively for different audiences, including the general public, depending on the distribution channel
• Keen editorial judgement and proven track record of identifying and producing stories with demonstrated (through audience metrics) appeal to target audience
• Experience translating, with the highest regard for accuracy, complex topics and research into accessible, concise, creative and relevant content for a public audience
• Experience developing engaging content for social media channels
• Excellent writing, interview, research and editing skills, with proficient knowledge of Associated Press style
• Or an equivalent combination of education and experience
Desired Qualifications
• Bachelor’s degree in journalism, marketing, advertising, public relations, English or related field
• Seven to 10 years of related and progressively more responsible or expansive work experience in public relations, journalism or content marketing
• Experience developing cross-channel content
• Proven ability to develop quality content that grabs attention, stimulates discussion and is relevant and emotionally engaging
• A proven “team player” mentality ready for a fast-paced marketing communications environment; flexible, collaborative, positive
• A solid understanding of how brand storytelling interacts with the larger integrated marketing and communications network (earned, paid, owned, and shared)
• Experience with visual storytelling through use of photo, video, animations, infographics, etc.
• Experience working in a fast-paced, deadline-driven environment
• Excellent verbal and presentation skills; can deliver content in a compelling, confident, professional and poised manner
• Strong verbal communication skills
• Strong leadership and accountability; can work under minimal supervision; highly productive and can manage multiple projects simultaneously
• Proficiency in word processing software, Microsoft Office
• Experience with and demonstrated ability to learn new content management systems, content management platforms
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Cover Letter
Writing Sample
Three References
Work Hours STANDARD 8-5
Website www.comms.msu.edu
Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends on 11/21/2023 at 11:55 PM Advertised: Nov 15, 2023 Eastern Standard Time Applications close: Nov 28, 2023 11:55 Eastern Standard Time
To apply, visit https://apptrkr.com/4801422
Full Time
Strategic Storyteller / Communications Manager II
Job no: 911581 Work type: Support Staff Personnel Sub Area: AP- Professionals Pay Grade: 14 Major Administrative Unit / College: University Communications Department: Mktg, Public Rel, And Digital Strategy 10063701 Salary: Salary Commensurate with Experience Location: East Lansing Categories: PR/Media/Graphics/Comm/Fund Raising, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title Strategic Storyteller
Position Summary As a strategic storyteller, you'll collaborate with other creative team members and channel strategists in University Communications to develop content that builds MSU’s brand by communicating its mission, values and key priorities to external and internal audiences. You will play a crucial role in shaping people’s perceptions of MSU and contribute to advancing a compelling narrative that promotes the university’s strengths, achievements and contributions to the world. Within strategy frameworks, you will seek and develop ideas for short- and long-form content. You may contribute to content development ranging from written to visual to audio of various types (i.e., feature stories, articles, social posts, marketing materials and video/photo/audio storytelling) focusing primarily on owned, social and paid channels. You will develop and write stories that resonate with our audiences and help adapt these for multichannel content marketing. You will coordinate with PR colleagues on content ideas with earned media potential. You’ll regularly access and review data and analytics to understand audience preferences and content performance and incorporate insights and learnings to help shape future tactics, working with colleagues to help improve content performance and deepen audience connection.
Duties and Responsibilities
Content Development/Writing/Editing - 40%
• Generates stories/content pieces on a regular basis that advance strategic goals and drive performance, covering stories around academic and research excellence with high relevance to priority audiences including peers, policymakers, Michigan and national public, alumni, prospective and current students and employees
• Tailors content to audiences, channels and platforms as we move toward audience segmentation and personalization informed by data, adapting stories for different audiences and channels
• Translates complex topics into audience-friendly, engaging stories and general content while also ensuring all information is represented accurately
• Writes about MSU’s research, innovation, discoveries and trend stories, as well as in-depth stories of cross-college collaborations and multiunit initiatives that advance strategic priorities, specifically:
• Produces stories/content on a regular basis for publication/distribution
• Follows good SEO practices in writing to help grow audience and enhance performance of content
• Identifies and interviews students, faculty, staff, alumni and other sources for stories
• Recommends and helps coordinate visual/multimedia elements to accompany articles. May include capturing content using smartphone technology; working with story subjects to identify visuals; and collaborating with editors, visual storytellers and designers to take content from concept to final execution
• Coordinates story creation, including strategic briefs, writing and collaboration with designers, photographers and editors while meeting deadlines
• Works with subjects of stories and other stakeholders to ensure content is approved prior to publication/distribution
• Occasionally writes copy for marketing materials such as advertising, collateral or email copy
• Contributes to upkeep of detailed editorial calendar to organize story flow and ensure the ability to leverage relevance and trends
• Ensures expert quality control and adherence to AP style
Collaboration and Leadership - 30%
• Works collaboratively and flexibly with other colleagues in University Communications and in units across campus, facilitating joint content efforts, collaborative storytelling, coordinated messaging and cohesive brand experience
• Collaborates with strategic content team to develop institutional-level, multichannel strategies to drive content reach, consumption and engagement in multiple channels
• Works with strategic content team on selection, planning, creation and production of stories gathered through campus sources that position MSU as a leading research university through fresh and engaging content
• Coordinates with PR colleagues on content ideas with earned media potential
• Works on multiple projects at one time, ensuring seamless execution and quality control
Strategic Content Planning - 20%
• Exercises sharp editorial judgment to identify and ideate brand-aligned content/story ideas that help shape audience perceptions and drive University Communications’ strategies focused on brand, content, channels and audiences
• Develops relationships with a wide network of faculty and staff, including communications colleagues across MSU, to serve as sources for story ideas
• Keeps a pulse on content trends, attends conferences to stay current on industry best practices and provides recommendations on how to apply learnings to MSU’s content strategy to ensure relevant and breakthrough communications
Data and Analytics - 10%
• Regularly accesses and reviews data and analytics to understand how content performs; incorporates insights and learnings to help shape future tactics and content
• Works with members of the content and analytics teams to help improve content performance among audiences
Unit Specific Education/Experience/Skills
• Knowledge equivalent to that which normally would be acquired by completing a bachelor’s degree program in journalism, marketing, advertising, public relations, English or related field that prepared individual to communicate effectively with diverse audiences
• Three to five years of related and progressively more responsible or expansive work experience in a professional writing field and the ability to comprehend research and academic writing and “translate” it effectively for different audiences, including the general public, depending on the distribution channel
• Keen editorial judgement and proven track record of identifying and producing stories with demonstrated (through audience metrics) appeal to target audience
• Experience translating, with the highest regard for accuracy, complex topics and research into accessible, concise, creative and relevant content for a public audience
• Experience developing engaging content for social media channels
• Excellent writing, interview, research and editing skills, with proficient knowledge of Associated Press style
• Or an equivalent combination of education and experience
Desired Qualifications
• Bachelor’s degree in journalism, marketing, advertising, public relations, English or related field
• Seven to 10 years of related and progressively more responsible or expansive work experience in public relations, journalism or content marketing
• Experience developing cross-channel content
• Proven ability to develop quality content that grabs attention, stimulates discussion and is relevant and emotionally engaging
• A proven “team player” mentality ready for a fast-paced marketing communications environment; flexible, collaborative, positive
• A solid understanding of how brand storytelling interacts with the larger integrated marketing and communications network (earned, paid, owned, and shared)
• Experience with visual storytelling through use of photo, video, animations, infographics, etc.
• Experience working in a fast-paced, deadline-driven environment
• Excellent verbal and presentation skills; can deliver content in a compelling, confident, professional and poised manner
• Strong verbal communication skills
• Strong leadership and accountability; can work under minimal supervision; highly productive and can manage multiple projects simultaneously
• Proficiency in word processing software, Microsoft Office
• Experience with and demonstrated ability to learn new content management systems, content management platforms
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Cover Letter
Writing Sample
Three References
Work Hours STANDARD 8-5
Website www.comms.msu.edu
Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends on 11/21/2023 at 11:55 PM Advertised: Nov 15, 2023 Eastern Standard Time Applications close: Nov 28, 2023 11:55 Eastern Standard Time
To apply, visit https://apptrkr.com/4801422
California State University, Sacramento
Sacramento, CA, USA
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
Full Time
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Associate Director for Marketing, Communications & Strategic Insights
Position Summary / Purpose of Position:
The Associate Director for Marketing, Communications and Strategic Insights plays a key role in developing and crafting internal and external communications strategy for the A. James Clark School of Engineering Professional Master’s of Engineering Program offered through Maryland Applied Graduate Engineering (MAGE). In this role the Associate Director is responsible for the development and implementation of strategic communications plans and initiatives in support of MAGE and directs and implements the Marketing, Communication and Data Insights efforts for MAGE. The Associate Director works closely with the Assistant Dean of Continuing Education and supervises a Program Manager and Graduate Assistant, as well as the ongoing management of third-party contractors on numerous highly visible projects.
The Associate Director’s leadership and management is essential to meet the strategic goals for internal and external communications, new program development, and accurate reporting and analysis of programmatic and administrative data used to determine programmatic success and competitive positioning. The Associate Director is charged with presenting and communicating data which is used in the development of MAGE strategies across functional areas.
The A. James Clark School of Engineering at the University of Maryland serves as the catalyst for high-quality research, innovation, and learning, preparing our students to create innovations that will address the 21st century Grand Challenges (e.g., energy, environment, security, and human health) and improve the human condition. The Clark School is dedicated to leading and transforming the engineering discipline and profession, to accelerating entrepreneurship, and to transforming research and learning activities into new innovations that benefit millions.
Minimum Qualifications:
• Master’s degree required. • Minimum 5-7 years of experience, marketing research and communications in Higher education with 3 years directly managing a team. • Experience developing and managing marketing plans, communication strategies and publications, and analysis of key strategic datasets. • Experience manipulating and extracting data from CRM systems and using Tableau or similar software to analyze and visualize metrics. Experience utilizing presentation software and spreadsheets to communicate organized information to various types of audiences.
Knowledge, Skills, and Abilities:
Strong knowledge of web-based technologies, to include website creation and editing using HTML and Drupal and show adeptness in using Adobe Suite products. Strong understanding of SEO/SEM tools, website optimization tools, Google marketing and analytics tools, and digital advertising channels best practices. Experience using Salesforce or other CRM applications. Experience using data analytics tools to communicate information, draw conclusions and solve problems. Ability to use software such as Tableau or similar applications to perform data visualization and insights of programmatic and departmental data.
Proven experience working with diverse populations. Ability to demonstrate self-direction and the capacity to work independently on multiple projects. Demonstrate resourcefulness in setting priorities and proposing new ways of creating efficiencies. Experience supervising/managing others.
Exceptional interpersonal skills to work collaboratively, effectively, and efficiently across the office, college partners and university staff, faculty and administrators; corporate leaders; and the general public.
Physical Demands:
Sedentary work. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to work adjustable hours as necessary – some early mornings and late evenings will be required. Must be able to maneuver around the campus to attend meetings and pick up material from other departments.
Closing Date: 09/20/2023 Salary: The hiring range for this position is $100,000 to $110,000 annually. Submission: Resume, Cover Letter and List of References via https://apptrkr.com/4552650
Full Time
Associate Director for Marketing, Communications & Strategic Insights
Position Summary / Purpose of Position:
The Associate Director for Marketing, Communications and Strategic Insights plays a key role in developing and crafting internal and external communications strategy for the A. James Clark School of Engineering Professional Master’s of Engineering Program offered through Maryland Applied Graduate Engineering (MAGE). In this role the Associate Director is responsible for the development and implementation of strategic communications plans and initiatives in support of MAGE and directs and implements the Marketing, Communication and Data Insights efforts for MAGE. The Associate Director works closely with the Assistant Dean of Continuing Education and supervises a Program Manager and Graduate Assistant, as well as the ongoing management of third-party contractors on numerous highly visible projects.
The Associate Director’s leadership and management is essential to meet the strategic goals for internal and external communications, new program development, and accurate reporting and analysis of programmatic and administrative data used to determine programmatic success and competitive positioning. The Associate Director is charged with presenting and communicating data which is used in the development of MAGE strategies across functional areas.
The A. James Clark School of Engineering at the University of Maryland serves as the catalyst for high-quality research, innovation, and learning, preparing our students to create innovations that will address the 21st century Grand Challenges (e.g., energy, environment, security, and human health) and improve the human condition. The Clark School is dedicated to leading and transforming the engineering discipline and profession, to accelerating entrepreneurship, and to transforming research and learning activities into new innovations that benefit millions.
Minimum Qualifications:
• Master’s degree required. • Minimum 5-7 years of experience, marketing research and communications in Higher education with 3 years directly managing a team. • Experience developing and managing marketing plans, communication strategies and publications, and analysis of key strategic datasets. • Experience manipulating and extracting data from CRM systems and using Tableau or similar software to analyze and visualize metrics. Experience utilizing presentation software and spreadsheets to communicate organized information to various types of audiences.
Knowledge, Skills, and Abilities:
Strong knowledge of web-based technologies, to include website creation and editing using HTML and Drupal and show adeptness in using Adobe Suite products. Strong understanding of SEO/SEM tools, website optimization tools, Google marketing and analytics tools, and digital advertising channels best practices. Experience using Salesforce or other CRM applications. Experience using data analytics tools to communicate information, draw conclusions and solve problems. Ability to use software such as Tableau or similar applications to perform data visualization and insights of programmatic and departmental data.
Proven experience working with diverse populations. Ability to demonstrate self-direction and the capacity to work independently on multiple projects. Demonstrate resourcefulness in setting priorities and proposing new ways of creating efficiencies. Experience supervising/managing others.
Exceptional interpersonal skills to work collaboratively, effectively, and efficiently across the office, college partners and university staff, faculty and administrators; corporate leaders; and the general public.
Physical Demands:
Sedentary work. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to work adjustable hours as necessary – some early mornings and late evenings will be required. Must be able to maneuver around the campus to attend meetings and pick up material from other departments.
Closing Date: 09/20/2023 Salary: The hiring range for this position is $100,000 to $110,000 annually. Submission: Resume, Cover Letter and List of References via https://apptrkr.com/4552650
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Marketing team at the Kennedy Center is a lean group of analytical and creative thinkers responsible for driving ticket revenue and awareness of all Kennedy Center programs and initiatives. The team is passionate about the performing arts and supporting artists while using data and creative thinking to connect them to audiences. The Center’s Social Impact and non-performance Education initiatives are largely non-revenue generating roles. The Assistant Manager, Social Impact & Education supports the Center’s Social Impact and Education initiatives by assisting in the crafting and implementation of marketing campaigns and strategies that generate awareness, audience attendance, and audience engagement. Key Social Impact programs include the Center’s long-running Millennium Stage programming, Culture Caucus, Social Practice Residencies, Cartography, Arts Across America and more. The Center’s institutional Education programs include Arts Summit, VSA, and ongoing Moonshot Studio activations. The incumbent will collaborate with the Senior Marketing Manager and Marketing Analytics Manager to create both quantitative and qualitative metrics for success in the areas of Social Impact and Education. Duties & Responsibilities Assists in the development and implementation of marketing plans for the Kennedy Center’s Social Impact and Education programming and initiatives. (this permeates every responsibility) Creates, routes and submits event setups for Social Impact and Education programming, including Millennium Stage Creates thoughtfully targeted patron lists for all direct mail, email, and social media efforts, using Tessitura’s extraction function Reports on promotion and engagement for all ticketed and non-ticketed Social Impact and Education events Supports Senior Marketing Manager to manage marketing budgets and attendance projections for all Social Impact and Education activities Collaborates with Asst. Manager, Audience Development to create joint affinity marketing campaigns Occasional evening and weekend on- and off-site attendance will be required Other duties as assigned. Key Qualifications 2-4 years relevant experience Bachelor’s degree in Communications, Marketing, or a related field is preferred, but not required Knowledge of Microsoft Office suite of programs, with strong knowledge of Microsoft Excel a plus Experience working with CRM systems. Experience with Tessitura a plus Excellent verbal and written communication skills Candidates must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Marketing team at the Kennedy Center is a lean group of analytical and creative thinkers responsible for driving ticket revenue and awareness of all Kennedy Center programs and initiatives. The team is passionate about the performing arts and supporting artists while using data and creative thinking to connect them to audiences. The Center’s Social Impact and non-performance Education initiatives are largely non-revenue generating roles. The Assistant Manager, Social Impact & Education supports the Center’s Social Impact and Education initiatives by assisting in the crafting and implementation of marketing campaigns and strategies that generate awareness, audience attendance, and audience engagement. Key Social Impact programs include the Center’s long-running Millennium Stage programming, Culture Caucus, Social Practice Residencies, Cartography, Arts Across America and more. The Center’s institutional Education programs include Arts Summit, VSA, and ongoing Moonshot Studio activations. The incumbent will collaborate with the Senior Marketing Manager and Marketing Analytics Manager to create both quantitative and qualitative metrics for success in the areas of Social Impact and Education. Duties & Responsibilities Assists in the development and implementation of marketing plans for the Kennedy Center’s Social Impact and Education programming and initiatives. (this permeates every responsibility) Creates, routes and submits event setups for Social Impact and Education programming, including Millennium Stage Creates thoughtfully targeted patron lists for all direct mail, email, and social media efforts, using Tessitura’s extraction function Reports on promotion and engagement for all ticketed and non-ticketed Social Impact and Education events Supports Senior Marketing Manager to manage marketing budgets and attendance projections for all Social Impact and Education activities Collaborates with Asst. Manager, Audience Development to create joint affinity marketing campaigns Occasional evening and weekend on- and off-site attendance will be required Other duties as assigned. Key Qualifications 2-4 years relevant experience Bachelor’s degree in Communications, Marketing, or a related field is preferred, but not required Knowledge of Microsoft Office suite of programs, with strong knowledge of Microsoft Excel a plus Experience working with CRM systems. Experience with Tessitura a plus Excellent verbal and written communication skills Candidates must be local or willing to relocate to the DMV area.
Digital & Web Program Manager
University of Notre Dame
The University of Notre Dame (https://jobs.nd.edu) is accepting applications for a Digital & Web Program Manager.
Applications will be accepted until 6/22/2023.
This role is responsible for managing the functionality of and content for the center's digital marketing platforms -- including, but not limited to, the website, DPAC's mobile app, digital programs, social media accounts, and, in concert with the Operations Team, the mobile ticketing platform, Tessitura/TNEW. The ability to identify and implement effective processes and lead projects with minimal direction is required. As part of their communications responsibilities, this role is responsible for the overall strategy and dissemination plans for the center's social media and blog posts, website updates, and managing the student ambassador team. Additionally, this role is tasked with developing and implementing strategic campaigns across multiple online channels to promote events at the center and generate revenue. Understanding the ever-changing digital marketing landscape is key for success in this role.
Key Responsibilities:
• Work with media partners to develop, execute, and measure the performance of paid digital campaigns including, but not limited to, display, social media, OTT/CTV, YouTube, and geo-targeted ads.
• Identifies Tessitura data management process improvements that support the center's marketing initiatives and leads projects through to fruition.
• Maintains and integrates applications important to business operations and employee productivity.
• Develop and maintain editorial calendar(s) for social media, blog, and student ambassadors.
• Liaise with the Operations Team to review internal processes of the ticketing platform to ensure the database, and its integrations, are working as intended.
• Collaborate with the Creative Team to develop digital content that is optimized for appropriate channels.
• Create timely, relevant, and engaging content for the center's social media accounts: Facebook, Twitter, Instagram, and YouTube.
• Create and refresh content on the website, TNEW, app, podcast, and blog, using HTML and CSS when necessary.
• Monitor website, campaign, and app performance using Google's suite of tools including, but not limited to, Analytics, Data Studio, Tag Manager, and Firebase.
• Manage the app and website's platform integrations, working with developers to enhance functionality when needed.
• Report website and campaign performance to senior management.
• Regularly survey patrons to monitor satisfaction levels with the center.
• Research industry and digital marketing trends, both locally and globally, to make strategic marketing decisions that will best impact the center.
• Identify and understand key audiences for marketing communication efforts and work with the Marketing Team to develop a communications strategy that aligns target audiences with revenue goals.
• Lead and empower the student ambassador team.
Minimum Qualifications:
• Bachelor’s degree with a preference in Marketing, Communications, or related field. • 5+ years of previous experience. • Superb oral and written communication skills, including negotiating vendor agreements. • Strong project management skills. • Highly skilled at prioritizing projects and working collaboratively within a complex, dynamic environment. • Knowledgeable about brand management best practices. • Experience using HTML and a working knowledge of CSS. • Proficiency with Adobe Creative Suite, specifically but not limited to, Photoshop, InDesign, Premier Pro, and Lightroom. • Must have extensive experience with website content management systems and working with website integrations, plugins, and APIs. • Experienced in crafting engaging social media content to increase awareness and drive sales. • Comfortable working with Google Analytics, especially GA4. • Experience in digital media planning and buying. • Familiarity with email marketing principles, including automated/dynamic email campaigns and personalization. • Experienced in developing and working within specified budgets specifically related to digital media planning and buying. • Experience managing and directing a team.
Preferred Qualifications:
The following certifications are a plus:
• Google Ads, database management, project management (PMP), SQL, HTML, and CSS.
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # https://apptrkr.com/4210207. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
Full Time
Digital & Web Program Manager
University of Notre Dame
The University of Notre Dame (https://jobs.nd.edu) is accepting applications for a Digital & Web Program Manager.
Applications will be accepted until 6/22/2023.
This role is responsible for managing the functionality of and content for the center's digital marketing platforms -- including, but not limited to, the website, DPAC's mobile app, digital programs, social media accounts, and, in concert with the Operations Team, the mobile ticketing platform, Tessitura/TNEW. The ability to identify and implement effective processes and lead projects with minimal direction is required. As part of their communications responsibilities, this role is responsible for the overall strategy and dissemination plans for the center's social media and blog posts, website updates, and managing the student ambassador team. Additionally, this role is tasked with developing and implementing strategic campaigns across multiple online channels to promote events at the center and generate revenue. Understanding the ever-changing digital marketing landscape is key for success in this role.
Key Responsibilities:
• Work with media partners to develop, execute, and measure the performance of paid digital campaigns including, but not limited to, display, social media, OTT/CTV, YouTube, and geo-targeted ads.
• Identifies Tessitura data management process improvements that support the center's marketing initiatives and leads projects through to fruition.
• Maintains and integrates applications important to business operations and employee productivity.
• Develop and maintain editorial calendar(s) for social media, blog, and student ambassadors.
• Liaise with the Operations Team to review internal processes of the ticketing platform to ensure the database, and its integrations, are working as intended.
• Collaborate with the Creative Team to develop digital content that is optimized for appropriate channels.
• Create timely, relevant, and engaging content for the center's social media accounts: Facebook, Twitter, Instagram, and YouTube.
• Create and refresh content on the website, TNEW, app, podcast, and blog, using HTML and CSS when necessary.
• Monitor website, campaign, and app performance using Google's suite of tools including, but not limited to, Analytics, Data Studio, Tag Manager, and Firebase.
• Manage the app and website's platform integrations, working with developers to enhance functionality when needed.
• Report website and campaign performance to senior management.
• Regularly survey patrons to monitor satisfaction levels with the center.
• Research industry and digital marketing trends, both locally and globally, to make strategic marketing decisions that will best impact the center.
• Identify and understand key audiences for marketing communication efforts and work with the Marketing Team to develop a communications strategy that aligns target audiences with revenue goals.
• Lead and empower the student ambassador team.
Minimum Qualifications:
• Bachelor’s degree with a preference in Marketing, Communications, or related field. • 5+ years of previous experience. • Superb oral and written communication skills, including negotiating vendor agreements. • Strong project management skills. • Highly skilled at prioritizing projects and working collaboratively within a complex, dynamic environment. • Knowledgeable about brand management best practices. • Experience using HTML and a working knowledge of CSS. • Proficiency with Adobe Creative Suite, specifically but not limited to, Photoshop, InDesign, Premier Pro, and Lightroom. • Must have extensive experience with website content management systems and working with website integrations, plugins, and APIs. • Experienced in crafting engaging social media content to increase awareness and drive sales. • Comfortable working with Google Analytics, especially GA4. • Experience in digital media planning and buying. • Familiarity with email marketing principles, including automated/dynamic email campaigns and personalization. • Experienced in developing and working within specified budgets specifically related to digital media planning and buying. • Experience managing and directing a team.
Preferred Qualifications:
The following certifications are a plus:
• Google Ads, database management, project management (PMP), SQL, HTML, and CSS.
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # https://apptrkr.com/4210207. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Marketing team at the Kennedy Center is a lean group of analytical and creative thinkers responsible for driving ticket revenue and awareness of all Kennedy Center programs and initiatives. The team is passionate about the performing arts and supporting artists while using data and creative thinking to connect them to audiences. The Center’s Social Impact and non-performance Education initiatives are largely non-revenue generating roles. The Assistant Manager, Social Impact & Education supports the Center’s Social Impact and Education initiatives by assisting in the crafting and implementation of marketing campaigns and strategies that generate awareness, audience attendance, and audience engagement. Key Social Impact programs include the Center’s long-running Millennium Stage programming, Culture Caucus, Social Practice Residencies, Cartography, Arts Across America and more. The Center’s institutional Education programs include Arts Summit, VSA, and ongoing Moonshot Studio activations. The incumbent will collaborate with the Senior Marketing Manager and Marketing Analytics Manager to create both quantitative and qualitative metrics for success in the areas of Social Impact and Education. Duties & Responsibilities Assists in the development and implementation of marketing plans for the Kennedy Center’s Social Impact and Education programming and initiatives. (this permeates every responsibility) Creates, routes and submits event setups for Social Impact and Education programming, including Millennium Stage Creates thoughtfully targeted patron lists for all direct mail, email, and social media efforts, using Tessitura’s extraction function Reports on promotion and engagement for all ticketed and non-ticketed Social Impact and Education events Supports Senior Marketing Manager to manage marketing budgets and attendance projections for all Social Impact and Education activities Collaborates with Asst. Manager, Audience Development to create joint affinity marketing campaigns Occasional evening and weekend on- and off-site attendance will be required Other duties as assigned. Key Qualifications 2-4 years relevant experience Bachelor’s degree in Communications, Marketing, or a related field is preferred, but not required Knowledge of Microsoft Office suite of programs, with strong knowledge of Microsoft Excel a plus Experience working with CRM systems. Experience with Tessitura a plus Excellent verbal and written communication skills Candidates must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Marketing team at the Kennedy Center is a lean group of analytical and creative thinkers responsible for driving ticket revenue and awareness of all Kennedy Center programs and initiatives. The team is passionate about the performing arts and supporting artists while using data and creative thinking to connect them to audiences. The Center’s Social Impact and non-performance Education initiatives are largely non-revenue generating roles. The Assistant Manager, Social Impact & Education supports the Center’s Social Impact and Education initiatives by assisting in the crafting and implementation of marketing campaigns and strategies that generate awareness, audience attendance, and audience engagement. Key Social Impact programs include the Center’s long-running Millennium Stage programming, Culture Caucus, Social Practice Residencies, Cartography, Arts Across America and more. The Center’s institutional Education programs include Arts Summit, VSA, and ongoing Moonshot Studio activations. The incumbent will collaborate with the Senior Marketing Manager and Marketing Analytics Manager to create both quantitative and qualitative metrics for success in the areas of Social Impact and Education. Duties & Responsibilities Assists in the development and implementation of marketing plans for the Kennedy Center’s Social Impact and Education programming and initiatives. (this permeates every responsibility) Creates, routes and submits event setups for Social Impact and Education programming, including Millennium Stage Creates thoughtfully targeted patron lists for all direct mail, email, and social media efforts, using Tessitura’s extraction function Reports on promotion and engagement for all ticketed and non-ticketed Social Impact and Education events Supports Senior Marketing Manager to manage marketing budgets and attendance projections for all Social Impact and Education activities Collaborates with Asst. Manager, Audience Development to create joint affinity marketing campaigns Occasional evening and weekend on- and off-site attendance will be required Other duties as assigned. Key Qualifications 2-4 years relevant experience Bachelor’s degree in Communications, Marketing, or a related field is preferred, but not required Knowledge of Microsoft Office suite of programs, with strong knowledge of Microsoft Excel a plus Experience working with CRM systems. Experience with Tessitura a plus Excellent verbal and written communication skills Candidates must be local or willing to relocate to the DMV area.