This position is located in the Division of Information Technology, Regional Offices of the Federal Deposit Insurance Corporation and provides support in the areas of IT program design, management, and implementation. The Division will fill 2 position in Atlanta, GA, Dallas, TX, New York, NY, and/or San Francisco, CA. Location is negotiable after selection.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
As a Lead IT Specialist, the incumbent reports to a Regional Manager for the Customer Support Services Section (CSSS) and serves as a team leader and has overall program management responsibility for assuring the successful design and implementation of a fully functional information technology servicing organization which addresses current and future program activities of the Region. Major duties include:
Completion Of Financial Disclosure May Be Required.
Employee may be relocated to any duty location to meet management needs.
Individuals who start their Federal government service after November 22, 2021, must be fully vaccinated against COVID-19 prior to their start date, except in limited circumstances where the law requires an exception. See “Additional Information” section.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
CG-14: To qualify based on experience, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service. Specialized experience is defined as experience providing in-person or remote customer support for geographically dispersed clients. Such customer support must include managing projects; using IT Service Management tools to assimilate and apply technical and business processes in problem resolution situations; and providing established and innovative solutions to customer issues and problems.
Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement.
There is no substitution of education for the experience for this position.
To read about your rights and responsibilities as an applicant for Federal employment, click here.
The Federal Deposit Insurance Corporation (FDIC) is one of the most respected forces in America's financial community.?? Our mission is to maintain stablility and public confidence in the nation's financial system by insuring deposits, examining and supervising financial institutions, and in managing receiverships.??
The FDIC is ranked as the Number #1 best place to work among mid-size agencies in the Federal??Government.
??