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The John F. Kennedy Center for Performing Arts
Financial Management & Budget Analyst
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,800 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This is a full-time, benefits eligible limited term position with a 4 year contract.  The position is located at the John F. Kennedy Center for the Performing Arts within the Facilities Management Organization (FMO). The FMO is comprised of the Facilities Services Division, Auxiliary Services Division, Project Management Office, Security, Fire & Life Safety Division, and Immediate Office of the Vice President of Facilities. The Facilities Management Organization's mission is to facilitate the memorialization of John F. Kennedy and the promotion of performing arts by maintaining, modifying, and upgrading the Center's public and non-public spaces to make them safe, accessible, comfortable, and presentable for visitors, patrons, artists, and employees. The position will be tasked with working primarily with the Project Management Office (PMO). PMO is responsible for the management of all design, engineering, and construction projects supporting the Presidential monument. The Director of PMO supervises a team of project managers with different technical discipline in the design and construction industry. The manager works collaboratively with the stakeholders, end users and other Facility Management department as required to successfully complete capital projects. This position will act as a principle financial advisor to the PMO Director and VP of Facilities, work in conjunction with the Federal Financial Management Analyst on the effectiveness of budgetary financial plans and programs, and maintains the components of the budget that supports the ongoing mission of the capital improvement activities within the Center. Key Responsibilities Performs a wide variety of administrative and analytical duties connected with the financial management and budgeting, expenditure, contract management, formulation, execution, and justification functions for federally funded capital improvement projects including: Maintaining the financial budget tracking sheet for capital projects Completing end of year budget reconciliation in conjunction with Center Finance Department Working with project managers to maintain and update individual project budget sheets Assist in the financial update of the Kennedy Center Comprehensive Building Plan Analyzes and resolves issues related to the financial aspects of programs where the resolution of problems requires an integrated financial approach. Analyzes and provides recommendations for financial planning, policy formulation and implementation, and decision making. Project complex program data to provide program managers with an overall financial status of spending plans and readjusts spending plans as unforeseen circumstances and changes in funding occur. Advises of the status of fiscal resources and future requirements. Uses available financial resources, contract administration and financial analysis operating principles and concepts to develop new approaches, procedures and techniques for accomplishing the organizational mission. Prepares reports that identify problems and present conclusions and recommendations based on the findings. Recommendations include expert level assessments and proffering of optimal solutions to include those that significantly change/affect important policy decisions in the federal arena; i. e. programmatic milestone decisions. Serves as organizational expert in analyzing and resolving complex issues related to the financial aspects of programs. Prepares recommendations for program managers. Coordinates and develops financial reports and provides program analysis on a broad spectrum of functions within the federal John F. Kennedy Center for the Performing Arts. Analyzes appropriation legislation for impact on assigned programs and funds. Makes recommendations on funding levels of programs for the reallocation of funds between funded programs and program development. This includes detailed financial direction to ensure compliance with The John F. Kennedy Center for the Performing Arts strategic guidance. Provides advice and recommendations on all aspects of the financial budget process to program officials and senior managers and in resolving program funding issues. Performs intensive analysis and evaluation of proposed program requirements and project control schedules to assure compatibility, realism, program balance, proper time phasing, etc. Relates assigned phases to prior year accomplishments, future plans, and overall assigned programs. Consults with management officials to clarify questionable areas and, as necessary, makes adjustments in program plans. Maintains liaison with Trust employees to assure timely approval of programs and receipt of appropriate program authorization. Manages and oversees a variety of internal review activities to ensure accuracy and validity of budgets. Routinely required to analyze and evaluate changes in program plans and funding and their effect on financial and budgetary milestones. Analyzes, develops and executes current or long-range operating plans within assigned areas of responsibility to provide technical specialists with evaluative material for effective direction of the programs. Identifies essential critical points, time frames, action sources and milestones in these plans. Works closely with the Director in the development of Federal budget requests to the Office of Management and Budget (OMB) and budget justifications to the Congress. Responsible for compliance with budget execution limits as imposed by the Continuing Resolutions. Works closely with the Director and project managers for the financial presentation of mission requirements and in the development of preparing the fiscal year annual budget request. Assists the Director in developing the financial profiles of anticipated expenses of projects and activities identified in the budget call report. Establishes, justifies, and reviews budget execution plans, monitors commitments, and obligations of the funds, to ensure disciplined financial management complaints for financial control as well as changes to the ongoing mission of The John F. Kennedy Center for the Performing Arts. Other duties as assigned. Key Qualifications 5+ years of experience in managing complex multi-million dollar budget analysis. Experience with federal financial processes and reporting. Degree requirement: Bachelor's degree in finance, economics, or a related field.  Mastery of a professional knowledge of the concepts, principles, practices, laws, and regulations of budgeting and financing, and the financial and budgetary relationships between subordinate and most senior levels of financial management within the Center, and/or between the organization and programs of other Federal, State and local government and private industry sufficient to analyze national level programs, and exceptionally large and complex programs. Mastery of professional knowledge to develop, recommend and implement budgetary and financial policies; interpret and assess the impact of new and revised Congressional legislation on the formulation and execution of budgets, and develops and render authoritative interpretation of laws, rules, and regulations, OMB guidelines and directives. Mastery of financial analysis principles and technical or program requirements to make decisions and or recommendations that significantly affect the content of complex, long-range, and interrelated agency contracting programs. Knowledge of and skill in business strategy and program and technical requirements sufficient to perform in-depth evaluations of the financial and technical capabilities. Skill in and working knowledge of the federal fiscal field in order to carry out financial assessment and risk analysis duties. Knowledge and skill in the use of negotiation and communication techniques in order to interact with management officials in order to provide/issue financial assessment advisory evaluation reports both orally and in writing. Such include historical production and statistical cost, price and financial data covering fiscal capabilities. Knowledge of regulations and requirements governing accounting standards, a working knowledge of accounting practices, and knowledge of statistical, analytical, and financial analysis principles, including finance operations. Skill in and knowledge of technical and advanced proficiency with spreadsheets, word processors, accounting software platforms, and presentation software. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information The Employee usually works in well lighted, heated and ventilated spaces. The work may require regular moderate physical exertion such as walking, climbing stairs, and standing.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,800 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This is a full-time, benefits eligible limited term position with a 4 year contract.  The position is located at the John F. Kennedy Center for the Performing Arts within the Facilities Management Organization (FMO). The FMO is comprised of the Facilities Services Division, Auxiliary Services Division, Project Management Office, Security, Fire & Life Safety Division, and Immediate Office of the Vice President of Facilities. The Facilities Management Organization's mission is to facilitate the memorialization of John F. Kennedy and the promotion of performing arts by maintaining, modifying, and upgrading the Center's public and non-public spaces to make them safe, accessible, comfortable, and presentable for visitors, patrons, artists, and employees. The position will be tasked with working primarily with the Project Management Office (PMO). PMO is responsible for the management of all design, engineering, and construction projects supporting the Presidential monument. The Director of PMO supervises a team of project managers with different technical discipline in the design and construction industry. The manager works collaboratively with the stakeholders, end users and other Facility Management department as required to successfully complete capital projects. This position will act as a principle financial advisor to the PMO Director and VP of Facilities, work in conjunction with the Federal Financial Management Analyst on the effectiveness of budgetary financial plans and programs, and maintains the components of the budget that supports the ongoing mission of the capital improvement activities within the Center. Key Responsibilities Performs a wide variety of administrative and analytical duties connected with the financial management and budgeting, expenditure, contract management, formulation, execution, and justification functions for federally funded capital improvement projects including: Maintaining the financial budget tracking sheet for capital projects Completing end of year budget reconciliation in conjunction with Center Finance Department Working with project managers to maintain and update individual project budget sheets Assist in the financial update of the Kennedy Center Comprehensive Building Plan Analyzes and resolves issues related to the financial aspects of programs where the resolution of problems requires an integrated financial approach. Analyzes and provides recommendations for financial planning, policy formulation and implementation, and decision making. Project complex program data to provide program managers with an overall financial status of spending plans and readjusts spending plans as unforeseen circumstances and changes in funding occur. Advises of the status of fiscal resources and future requirements. Uses available financial resources, contract administration and financial analysis operating principles and concepts to develop new approaches, procedures and techniques for accomplishing the organizational mission. Prepares reports that identify problems and present conclusions and recommendations based on the findings. Recommendations include expert level assessments and proffering of optimal solutions to include those that significantly change/affect important policy decisions in the federal arena; i. e. programmatic milestone decisions. Serves as organizational expert in analyzing and resolving complex issues related to the financial aspects of programs. Prepares recommendations for program managers. Coordinates and develops financial reports and provides program analysis on a broad spectrum of functions within the federal John F. Kennedy Center for the Performing Arts. Analyzes appropriation legislation for impact on assigned programs and funds. Makes recommendations on funding levels of programs for the reallocation of funds between funded programs and program development. This includes detailed financial direction to ensure compliance with The John F. Kennedy Center for the Performing Arts strategic guidance. Provides advice and recommendations on all aspects of the financial budget process to program officials and senior managers and in resolving program funding issues. Performs intensive analysis and evaluation of proposed program requirements and project control schedules to assure compatibility, realism, program balance, proper time phasing, etc. Relates assigned phases to prior year accomplishments, future plans, and overall assigned programs. Consults with management officials to clarify questionable areas and, as necessary, makes adjustments in program plans. Maintains liaison with Trust employees to assure timely approval of programs and receipt of appropriate program authorization. Manages and oversees a variety of internal review activities to ensure accuracy and validity of budgets. Routinely required to analyze and evaluate changes in program plans and funding and their effect on financial and budgetary milestones. Analyzes, develops and executes current or long-range operating plans within assigned areas of responsibility to provide technical specialists with evaluative material for effective direction of the programs. Identifies essential critical points, time frames, action sources and milestones in these plans. Works closely with the Director in the development of Federal budget requests to the Office of Management and Budget (OMB) and budget justifications to the Congress. Responsible for compliance with budget execution limits as imposed by the Continuing Resolutions. Works closely with the Director and project managers for the financial presentation of mission requirements and in the development of preparing the fiscal year annual budget request. Assists the Director in developing the financial profiles of anticipated expenses of projects and activities identified in the budget call report. Establishes, justifies, and reviews budget execution plans, monitors commitments, and obligations of the funds, to ensure disciplined financial management complaints for financial control as well as changes to the ongoing mission of The John F. Kennedy Center for the Performing Arts. Other duties as assigned. Key Qualifications 5+ years of experience in managing complex multi-million dollar budget analysis. Experience with federal financial processes and reporting. Degree requirement: Bachelor's degree in finance, economics, or a related field.  Mastery of a professional knowledge of the concepts, principles, practices, laws, and regulations of budgeting and financing, and the financial and budgetary relationships between subordinate and most senior levels of financial management within the Center, and/or between the organization and programs of other Federal, State and local government and private industry sufficient to analyze national level programs, and exceptionally large and complex programs. Mastery of professional knowledge to develop, recommend and implement budgetary and financial policies; interpret and assess the impact of new and revised Congressional legislation on the formulation and execution of budgets, and develops and render authoritative interpretation of laws, rules, and regulations, OMB guidelines and directives. Mastery of financial analysis principles and technical or program requirements to make decisions and or recommendations that significantly affect the content of complex, long-range, and interrelated agency contracting programs. Knowledge of and skill in business strategy and program and technical requirements sufficient to perform in-depth evaluations of the financial and technical capabilities. Skill in and working knowledge of the federal fiscal field in order to carry out financial assessment and risk analysis duties. Knowledge and skill in the use of negotiation and communication techniques in order to interact with management officials in order to provide/issue financial assessment advisory evaluation reports both orally and in writing. Such include historical production and statistical cost, price and financial data covering fiscal capabilities. Knowledge of regulations and requirements governing accounting standards, a working knowledge of accounting practices, and knowledge of statistical, analytical, and financial analysis principles, including finance operations. Skill in and knowledge of technical and advanced proficiency with spreadsheets, word processors, accounting software platforms, and presentation software. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information The Employee usually works in well lighted, heated and ventilated spaces. The work may require regular moderate physical exertion such as walking, climbing stairs, and standing.
City of Portland
NNE Preference Policy Customer Service Specialist (Assistant Housing Program Specialist)
City of Portland Portland, OR, USA
NNE Preference Policy Customer Service Specialist (Assistant Housing Program Specialist) City of Portland Salary: $37.51 - $49.10 Hourly Job Type: Regular Job Number: 2024-01110 Location: OR, OR Bureau: Portland Housing Bureau Closing: 11/25/2024 11:59 PM Pacific The Position Job Appointment: Regular, full-time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: Hybrid; In-Person work to be conducted at 1190 SW 4th Avenue, Suite 7007 Portland, OR 97201. Remote work must be performed within Oregon or Washington. For more information, https://employees.portland.gov/human-resources/people-culture/workplace-framework-and-requirements. Benefits: Please check our benefits tab for an overview of benefits for this position. Union Representation: This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please click https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements. Applicants start at the entry salary rate. If you are a DCTU-represented employee, see the labor agreement for additional information or talk to your union representative. Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary: The City of Portland is seeking an Assistant Housing Program Specialist, to join the Equity and Business Operations Section of the Portland Housing Bureau as an NNE Preference Policy Customer Service Specialist. The Housing Bureau, as a part of its NNE Housing Strategy has developed a program to identify and prioritize Portland residents who have been disproportionately harmed by the city's urban renewal actions over the last 5-7 decades for affordable home ownership and rental housing programs. This position is primarily responsible providing customer service to the public and applicants for the NNE Preference Policy housing waitlist. To accomplish this, the individual in this position should expect to work regularly with members of the public, city staff, industry representatives, and community leaders. This position requires excellent communication skills and the exercise of tact and diplomacy. Individuals applying for this position should have a strong understanding of Racial Equity and integrating Racial Equity into policy and programs. As a NNE Preference Policy Customer Service Specialist, you will: • Administer education, outreach, and technical assistance to the public. • Administer the application process and manage the case files of applicants on the prioritized service list. • Develop data sets and analyze program performance and results. • Work regularly with members of the public, city staff, industry representatives, and community leaders. • Provide recommendations on administrative policies, program rules, and funding levels. Our Ideal Candidate is: • Inclusive: Someone who understands, respects, and effectively engages with diverse communities, especially those impacted by historical inequities. • Collaborative: An outgoing professional who works effectively with diverse teams and community partners to achieve common goals and promote equitable outcomes. • Solutions Oriented: A person who uses strong communication skills to work with internal and external stakeholders, creating and implementing solutions while addressing challenges effectively. • Emotionally Intelligent: A motivated, empathetic team player who fosters a positive, supportive environment and works to inspire similar qualities in others to strengthen team dynamics. About the Bureau: Since 2009, the Portland Housing Bureau (PHB) has worked toward a vision that "all Portlanders can find affordable homes...and have equitable access to housing." To that end, we are charged with developing citywide housing policy, delivering programs that increase the supply of affordable housing and promote stable homeownership, and administering a broad range of federal and local resources. Through our policies, plans, and funding, PHB works to stabilize families in their current homes, provide new affordable housing opportunities, and foster equitable, integrated, and diverse communities. The mission of the Portland Housing Bureau is to solve the unmet housing needs of the people of Portland. The Bureau accomplishes its mission by building and preserving quality, affordable rental, and owner-occupied housing; supporting and sponsoring programs that help low-income Portlanders find, rent, buy, retain, and repair their homes; bringing together partners and leading them to assess the city's housing needs, choose sustainable solutions to efficiently meet them, and identify how best to pay for them; and reaching out to Communities of Color to ensure their participation in the economic opportunities that quality housing investments create. Questions?Amanda Hillebrecht, Senior RecruiterBureau of Human Resourcesmailto:Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: • Abilityto apply the methods of program, administrative, and procedural analysis. • Experienceeffectively communicating in both oral and written formats, including preparing clear, concise, and comprehensive reports, correspondence, and other documents appropriate to diverse audiences. • Ability to analyze, explain, and apply relevant laws, regulations, ordinances, and policies. • Experienceusing standard data management, and office software to maintain files, records, and documentation. • Experiencecollecting, evaluating, and interpreting data, either in statistical or narrative form. Applicant must also: • Possess a valid state driver's license and https://www.portland.gov/sites/default/files/2020-06/3-09-driving-records.pdf https://get.adobe.com/reader/ The Recruitment Process STEP 1: Apply online between November 11, 2024 - November 25, 2024Required Application Materials: • Resume • Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: • Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: • The City of Portland has https://tinyurl.com/pdxh2a and offers https://www.portland.gov/bhr/eventshttps://www.portland.gov/bhr/events once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. • Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions. • You can use AI tools to assist with your job application, but please personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. • Do not attach materials not requested. • All completed applications for this position must be submitted no later than the closing date and time of this recruitment. • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of November 25, 2024 • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes for complete information. • Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of December 2, 2024 • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): December • The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: January Step 6: Start Date: January • A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following: • Veteran Preference • ADA, Pregnancy, and Religious Accommodations • Work Status • Equal Employment Opportunity To apply, please visit https://apptrkr.com/5800371
Full Time
NNE Preference Policy Customer Service Specialist (Assistant Housing Program Specialist) City of Portland Salary: $37.51 - $49.10 Hourly Job Type: Regular Job Number: 2024-01110 Location: OR, OR Bureau: Portland Housing Bureau Closing: 11/25/2024 11:59 PM Pacific The Position Job Appointment: Regular, full-time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: Hybrid; In-Person work to be conducted at 1190 SW 4th Avenue, Suite 7007 Portland, OR 97201. Remote work must be performed within Oregon or Washington. For more information, https://employees.portland.gov/human-resources/people-culture/workplace-framework-and-requirements. Benefits: Please check our benefits tab for an overview of benefits for this position. Union Representation: This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please click https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements. Applicants start at the entry salary rate. If you are a DCTU-represented employee, see the labor agreement for additional information or talk to your union representative. Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary: The City of Portland is seeking an Assistant Housing Program Specialist, to join the Equity and Business Operations Section of the Portland Housing Bureau as an NNE Preference Policy Customer Service Specialist. The Housing Bureau, as a part of its NNE Housing Strategy has developed a program to identify and prioritize Portland residents who have been disproportionately harmed by the city's urban renewal actions over the last 5-7 decades for affordable home ownership and rental housing programs. This position is primarily responsible providing customer service to the public and applicants for the NNE Preference Policy housing waitlist. To accomplish this, the individual in this position should expect to work regularly with members of the public, city staff, industry representatives, and community leaders. This position requires excellent communication skills and the exercise of tact and diplomacy. Individuals applying for this position should have a strong understanding of Racial Equity and integrating Racial Equity into policy and programs. As a NNE Preference Policy Customer Service Specialist, you will: • Administer education, outreach, and technical assistance to the public. • Administer the application process and manage the case files of applicants on the prioritized service list. • Develop data sets and analyze program performance and results. • Work regularly with members of the public, city staff, industry representatives, and community leaders. • Provide recommendations on administrative policies, program rules, and funding levels. Our Ideal Candidate is: • Inclusive: Someone who understands, respects, and effectively engages with diverse communities, especially those impacted by historical inequities. • Collaborative: An outgoing professional who works effectively with diverse teams and community partners to achieve common goals and promote equitable outcomes. • Solutions Oriented: A person who uses strong communication skills to work with internal and external stakeholders, creating and implementing solutions while addressing challenges effectively. • Emotionally Intelligent: A motivated, empathetic team player who fosters a positive, supportive environment and works to inspire similar qualities in others to strengthen team dynamics. About the Bureau: Since 2009, the Portland Housing Bureau (PHB) has worked toward a vision that "all Portlanders can find affordable homes...and have equitable access to housing." To that end, we are charged with developing citywide housing policy, delivering programs that increase the supply of affordable housing and promote stable homeownership, and administering a broad range of federal and local resources. Through our policies, plans, and funding, PHB works to stabilize families in their current homes, provide new affordable housing opportunities, and foster equitable, integrated, and diverse communities. The mission of the Portland Housing Bureau is to solve the unmet housing needs of the people of Portland. The Bureau accomplishes its mission by building and preserving quality, affordable rental, and owner-occupied housing; supporting and sponsoring programs that help low-income Portlanders find, rent, buy, retain, and repair their homes; bringing together partners and leading them to assess the city's housing needs, choose sustainable solutions to efficiently meet them, and identify how best to pay for them; and reaching out to Communities of Color to ensure their participation in the economic opportunities that quality housing investments create. Questions?Amanda Hillebrecht, Senior RecruiterBureau of Human Resourcesmailto:Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: • Abilityto apply the methods of program, administrative, and procedural analysis. • Experienceeffectively communicating in both oral and written formats, including preparing clear, concise, and comprehensive reports, correspondence, and other documents appropriate to diverse audiences. • Ability to analyze, explain, and apply relevant laws, regulations, ordinances, and policies. • Experienceusing standard data management, and office software to maintain files, records, and documentation. • Experiencecollecting, evaluating, and interpreting data, either in statistical or narrative form. Applicant must also: • Possess a valid state driver's license and https://www.portland.gov/sites/default/files/2020-06/3-09-driving-records.pdf https://get.adobe.com/reader/ The Recruitment Process STEP 1: Apply online between November 11, 2024 - November 25, 2024Required Application Materials: • Resume • Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: • Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: • The City of Portland has https://tinyurl.com/pdxh2a and offers https://www.portland.gov/bhr/eventshttps://www.portland.gov/bhr/events once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. • Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions. • You can use AI tools to assist with your job application, but please personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. • Do not attach materials not requested. • All completed applications for this position must be submitted no later than the closing date and time of this recruitment. • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of November 25, 2024 • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes for complete information. • Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of December 2, 2024 • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): December • The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: January Step 6: Start Date: January • A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following: • Veteran Preference • ADA, Pregnancy, and Religious Accommodations • Work Status • Equal Employment Opportunity To apply, please visit https://apptrkr.com/5800371

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