Mt. San Jacinto College
San Jacinto, CA, USA
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Full Time
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
San Diego Association of Governments - SANDAG
Annual Salary Ranges:
Data Scientist I: $74,422-$115,357
Data Scientist II: $82,077-$127,234
First Review of Applications: September 19, 2025
Expected Start Date: October/November 2025
Description
Overview of the Data Science Department
The Data Science Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, applied social research, public safety, demographics, economics, and quality assurance. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG.
Overview of the Data Quality Assurance/Quality Control Team
The Data Quality Assurance/Quality Control team provides independent verification of data acquired or produced by SANDAG modeling, forecasting, analysis, mapping, and visualization efforts. In addition to conducting data verification steps, the team also develops and implements formalized policies and processes around data quality management.
Role
The Data Science Department is hiring a Data Scientist in the Data Quality Assurance/Quality Control team. Under supervision from the hiring manager, the position will support the development and implementation of quality control checks on datasets used and produced by teams across the agency to ensure quality and reliability.
Typical Qualifications
The minimum education, training, and experience include a bachelor’s degree with major course work in data science, computer science, management information systems, regional planning, geography, demography, economics, statistics, mathematics or a related field, and one to two years of professional experience in data analysis and programming.
Intermediate-advanced level programming experience in Python (and other object-oriented program languages) is critical.
Knowledge of design principles for relational database management systems; experience creating SQL queries, stored procedures, and data views; familiarity with MS SQL Server or other enterprise relational database systems.
Experience using geographic information system software such as ESRI ArcGIS or QGIS.
Experience using Business Intelligence/Information Sharing software (Power BI, Tableau, etc.) to create reports and dashboards.
Benefits
SANDAG offers a complete benefits package to full-time employees including:
Hybrid work options
9/80 flexible work schedule
Pay-for-performance merit increases
Retirement - Defined Benefit Plan with the California Public Employees' Retirement System (CalPERS)
Retirement - 457 Defined Contribution Plan with Voya
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Visit https://www.governmentjobs.com/careers/sandag ? for information and apply. First review September 19, 2025. EOE.
Full Time
Annual Salary Ranges:
Data Scientist I: $74,422-$115,357
Data Scientist II: $82,077-$127,234
First Review of Applications: September 19, 2025
Expected Start Date: October/November 2025
Description
Overview of the Data Science Department
The Data Science Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, applied social research, public safety, demographics, economics, and quality assurance. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG.
Overview of the Data Quality Assurance/Quality Control Team
The Data Quality Assurance/Quality Control team provides independent verification of data acquired or produced by SANDAG modeling, forecasting, analysis, mapping, and visualization efforts. In addition to conducting data verification steps, the team also develops and implements formalized policies and processes around data quality management.
Role
The Data Science Department is hiring a Data Scientist in the Data Quality Assurance/Quality Control team. Under supervision from the hiring manager, the position will support the development and implementation of quality control checks on datasets used and produced by teams across the agency to ensure quality and reliability.
Typical Qualifications
The minimum education, training, and experience include a bachelor’s degree with major course work in data science, computer science, management information systems, regional planning, geography, demography, economics, statistics, mathematics or a related field, and one to two years of professional experience in data analysis and programming.
Intermediate-advanced level programming experience in Python (and other object-oriented program languages) is critical.
Knowledge of design principles for relational database management systems; experience creating SQL queries, stored procedures, and data views; familiarity with MS SQL Server or other enterprise relational database systems.
Experience using geographic information system software such as ESRI ArcGIS or QGIS.
Experience using Business Intelligence/Information Sharing software (Power BI, Tableau, etc.) to create reports and dashboards.
Benefits
SANDAG offers a complete benefits package to full-time employees including:
Hybrid work options
9/80 flexible work schedule
Pay-for-performance merit increases
Retirement - Defined Benefit Plan with the California Public Employees' Retirement System (CalPERS)
Retirement - 457 Defined Contribution Plan with Voya
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Visit https://www.governmentjobs.com/careers/sandag ? for information and apply. First review September 19, 2025. EOE.