select jobs found

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features.  Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems.  Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG.  This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate.   Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Revenue Accounting and Special Projects is responsible for recording and reconciling all areas of the Center’s contribution and grant revenue, endowment activity, box office sales and other earned revenues, auxiliary services, investments, fixed assets and debt. The individual will lead a team of accountants to record the revenues of the Kennedy Center (including affiliated/related entities) and other financial activity in accordance with Generally Accepted Accounting Principles (GAAP), Code of Federal Regulations (CFR), and other regulatory requirements as applicable to facilitate the organization’s internal and external reporting needs. The Director of Revenue Accounting and Special Projects will support the preparation of the organization’s audited financial statements; the schedule of expenditures of Federal Awards; Forms 990 and 990T; financial reports to the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. The individual will assist the Chief Financial Officer and Vice President, Accounting with the development of and conformity with corporate practices, policies and procedures in an effort to promote greater efficacy and transparency around the Center’s revenues. This position will oversee the work of up to five direct reports and coordinate with others on the Finance Team in fulfillment of this key accounting function.  Additionally, the Director of Revenue Accounting and Special Projects will frequently collaborate and communicate with others outside the Finance Department. Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP.  Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs.  Collect and organize documentation in support of the proper accounting for transactions.  Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software.  When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead.  Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget.  Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required.  Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 

The Kennedy Center continuously accepts new applications for part-time positions on our Ticket Sales team. Applicants will be considered as new positions/shifts become available.  About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Job Description Pay: $24.42/hour as determined by the CBA Instant Charge Flex Operators provide friendly, positive, efficient customer service to patrons calling for ticket sales and performance information. Operators must have the ability to multi-task, use multiple computer softwares, have great speed of service, patience in working with the public, and have excellent interpersonal skills. We are looking for candidates who work well in a team environment, but can also be independent. Flex Operators must have availability to work part time hours on weekdays, weekends, and holidays. Key Responsibilities The position will handle phone customer sales transactions; Sourcing and distributing general information on all events held at the Kennedy Center; Managing large amounts of inbound calls in a timely manner; Sourcing new sales and upsales through inbound calls; Assisting patrons with Accessible ticket requests and discount ticket programs. Operators must communicate effectively and efficiently with customers and colleagues, and must maintain a patient, professional, and helpful demeanor at all times. Enter and maintain patron data records in the CRM system (Tessitura); assist patrons with account information as needed. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications High school degree, general education degree or equivalent experience One or more years of experience in sales and/or customer service Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues Exceptional phone contact handling skills and active listening Excellent verbal and written communication skills Ability to multi-task, prioritize, manage time effectively and be able to maintain a positive demeanor under pressure Problem analysis and resolution; proven accuracy and attention to detail Adaptability Interest in and knowledge of the performing arts Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the   Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $250,000 - $325,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The CIO will lead the development of the Kennedy Center’s strategic technology direction, foster collaboration and community amongst KC’s IT team and oversee the people and services of the KC’s central Information Technology. The CIO will be a thought partner, collaborator, and source of innovative ideas to position technology in support of IT systems across KC locations.  He/she/they will provide strong leadership, leverage expertise to help create world-class, strategic, scalable, and sustainable information technology capabilities of value to staff, visiting workers and performers and guests.  Services provided include campus-wide networking and support for secure remote access, hosting for the Center’s public-facing website, intranet and self-hosted applications supporting sales and ticketing operations, donor management (Tessitura), financial and human resources management (Lawson), procurement, and parking operations. The Kennedy Center runs redundant, on-premise data centers, as well as hosted application servers in AWS. These environments are predominantly Microsoft based running Windows Servers and PCs, SQL Server databases and .net custom applications running on IIS. The Center also supports a custom Amazon Redshift Data Warehouse that is positioned for machine learning and offers real-time analytics and dashboards.     Key Responsibilities Design, implement, and manage technology initiatives, maintain existing applications, and develop new technical solutions to identify opportunities for the company to gain a competitive advantage  Own and be the technical executive sponsor of Kennedy Center’s ongoing digital transformation efforts that include migration of legacy and proprietary systems to SaaS-based platforms including UKG and Sage Intacct  Ensure that adequate and appropriate measures are in place to protect the privacy and security of Kennedy Center assets  Implement an AI strategy Create a technology roadmap that supports long-term, organizations-wide priorities ensuring the infrastructure is built to be scalable, flexible, and sustainable  Develop and maintain a collaborative and productive relationship with all stakeholders to enable thorough understanding of their business models, needs, challenges and future strategies and partner with them to explore and provide technology solutions that optimize their business or artistic results. Keep abreast of developing technology and advise stakeholders as to features, advantages and costs  Understand current technology trends and be able to identify any risk to the business for communication to the senior leadership team  Lead the development and implementation for best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery  Identify problems, determine accuracy and relevance of information of information, use sound judgement to generate and evaluate alternatives and make recommendations  Recruit/Retain, develop and manage a competent team of technology staff capable of maintaining and supporting current technology and delivering new solutions as needed.  Ensure appropriate standards of performance for systems and staff are set, measured and achieved.  In collaboration with stakeholders, prepare and communicate long-term and short-term IT plans to optimize the use of technology by the organization.  Prepares and manages capital and operating budgets.  Track and measure performance against goals (both solutions and staff)  Other duties as assigned.  Key Qualifications 15 years’ experience working in a technical field such as systems engineering, network engineering, software development, IT management.  At least 5 years leading a significant IT function, providing and supporting computing services, tools and systems, managing budget, planning and staff  Demonstrated ability to manage complex enterprise-wide technical transformation projects  Demonstrated ability to analyze system needs, generate and assess options and facilitate the choosing of the best fit solutions.  Demonstrated ability to undertake implementation of 3rd party systems, 3rd party customized systems, SaaS solutions and in house developed systems.  Knowledge of and comfort with the principles of ITIL, SDLC   Knowledge of and comfort with the core elements of data center management and optimization including virtualization, business continuity/disaster recovery planning, IaaS  Experience overseeing a helpdesk function  Experience overseeing compliance with PCI and other data privacy standards  Excellent verbal and written communication, collaboration and people management skills  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Additional Information Travel up to 15% may be required. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Job Description This is a Union position and pay will be determined by the CBA. The current hourly pay rate for this position is set at $36.77. The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office.    Key Responsibilities Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Stay informed of current information pertaining to all Kennedy Center events. Take direction from venue treasurers and perform tasks as assigned.  Key Qualifications Ticket sales experience and knowledge of ticketing systems. Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts.  Candidate must be local or willing to relocate to the DMV area. Candidate must be willing to work onsite. 

The Kennedy Center continuously accepts new applications for the Box Office 3rd Assistant Treasurer (Part-Time) position. Applicants will be contacted as new positions/shifts become available. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:   As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Job Description Pay: $33.33/hour as determined by the CBA The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Duties and Responsibilities: Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Take direction from venue treasurers and perform tasks as assigned. Stay informed of current information pertaining to all Kennedy Center events. Education/Experience Ticket sales experience and knowledge of ticketing systems. Minimum Skills and/or Knowledge Required Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description We are seeking a proactive and detail-oriented Marketing Operations Coordinator to play a pivotal role in ensuring the efficient and effective operations of our Marketing team. In this position, you will provide essential marketing and administrative support to the marketing team reporting to the Senior Vice President of Marketing. Your responsibilities will include refining and managing team processes and workflows, coordinating marketing communications, supporting media buying and serving as the primary administrative contact for the team. This role is ideal for someone who thrives in a dynamic environment and is passionate about optimizing operational efficiency within a marketing context. Join us in driving excellence and innovation in our marketing operations! Key Responsibilities Marketing Operations  Provide assistance to the Senior Vice President of Marketing, through both written and verbal communication.  Collaborate with the media, advertising, social media and strategy teams to support project routing and tracking using Asana and Robo head.  Support the team in providing marketing communications content and file management and project management inclusive of social media.  Coordinate Marketing Department meetings and communications including scheduling, logistics and creating and sending the agenda and presentation documents.    Support the team with coordinating special events for marketing partners, patrons, and affinity groups.  Build and manage accuracy of affinity and partner organizations email database and communication lists.  Administrative Duties     Ensure purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner.  Lead Marketing team-wide office supply orders and material purchases.  Manage calendar requests and assist in the scheduling of meetings with internal and external constituents.  Other duties as assigned.  Key Qualifications Bachelor’s degree or applicable professional experience.    Minimum 2-3 years marketing, project management, administrative or related experience required.   Experience in managing social media and marketing communications projects is preferred.  Working knowledge of the performing arts or marketing departments is preferred.  Superior organizational, written, and verbal communication and interpersonal skills.   Knowledge of and experience with office administrative processes, marketing databases.  A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel.  A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution.  Experience with Tessitura is ideal.  Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, innovation, and teamwork.    Office culture encourages professional growth through internal promotion whenever possible.  Working outside of normal business hours (nights and weekends) can be expected from time to time.  The noise level in the work environment will vary, however attendance at major events and performances may be required.  In those conditions, the noise level is very loud.  Lighting conditions on the offices vary and modification of the in office lighting may not be possible. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $250,000 - $325,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The CIO will lead the development of the Kennedy Center’s strategic technology direction, foster collaboration and community amongst KC’s IT team and oversee the people and services of the KC’s central Information Technology. The CIO will be a thought partner, collaborator, and source of innovative ideas to position technology in support of IT systems across KC locations.  He/she/they will provide strong leadership, leverage expertise to help create world-class, strategic, scalable, and sustainable information technology capabilities of value to staff, visiting workers and performers and guests.  Services provided include campus-wide networking and support for secure remote access, hosting for the Center’s public-facing website, intranet and self-hosted applications supporting sales and ticketing operations, donor management (Tessitura), financial and human resources management (Lawson), procurement, and parking operations. The Kennedy Center runs redundant, on-premise data centers, as well as hosted application servers in AWS. These environments are predominantly Microsoft based running Windows Servers and PCs, SQL Server databases and .net custom applications running on IIS. The Center also supports a custom Amazon Redshift Data Warehouse that is positioned for machine learning and offers real-time analytics and dashboards.      Key Responsibilities Design, implement, and manage technology initiatives, maintain existing applications, and develop new technical solutions to identify opportunities for the company to gain a competitive advantage  Own and be the technical executive sponsor of Kennedy Center’s ongoing digital transformation efforts that include migration of legacy and proprietary systems to SaaS-based platforms including UKG and Sage Intacct  Ensure that adequate and appropriate measures are in place to protect the privacy and security of Kennedy Center assets  Implement an AI strategy Create a technology roadmap that supports long-term, organizations-wide priorities ensuring the infrastructure is built to be scalable, flexible, and sustainable  Develop and maintain a collaborative and productive relationship with all stakeholders to enable thorough understanding of their business models, needs, challenges and future strategies and partner with them to explore and provide technology solutions that optimize their business or artistic results. Keep abreast of developing technology and advise stakeholders as to features, advantages and costs  Understand current technology trends and be able to identify any risk to the business for communication to the senior leadership team  Lead the development and implementation for best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery  Identify problems, determine accuracy and relevance of information of information, use sound judgement to generate and evaluate alternatives and make recommendations  Recruit/Retain, develop and manage a competent team of technology staff capable of maintaining and supporting current technology and delivering new solutions as needed.  Ensure appropriate standards of performance for systems and staff are set, measured and achieved.  In collaboration with stakeholders, prepare and communicate long-term and short-term IT plans to optimize the use of technology by the organization.  Prepares and manages capital and operating budgets.  Track and measure performance against goals (both solutions and staff)  Other duties as assigned.  Key Qualifications 15 years’ experience working in a technical field such as systems engineering, network engineering, software development, IT management.  At least 5 years leading a significant IT function, providing and supporting computing services, tools and systems, managing budget, planning and staff  Demonstrated ability to manage complex enterprise-wide technical transformation projects  Demonstrated ability to analyze system needs, generate and assess options and facilitate the choosing of the best fit solutions.  Demonstrated ability to undertake implementation of 3rd party systems, 3rd party customized systems, SaaS solutions and in house developed systems.  Knowledge of and comfort with the principles of ITIL, SDLC   Knowledge of and comfort with the core elements of data center management and optimization including virtualization, business continuity/disaster recovery planning, IaaS  Experience overseeing a helpdesk function  Experience overseeing compliance with PCI and other data privacy standards  Excellent verbal and written communication, collaboration and people management skills  Additional Information Travel up to 15% may be required. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Job Description This is a Union position and pay will be determined by the CBA. The current hourly pay rate for this position is set at $36.77. The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office.    Key Responsibilities Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Stay informed of current information pertaining to all Kennedy Center events. Take direction from venue treasurers and perform tasks as assigned.  Key Qualifications Ticket sales experience and knowledge of ticketing systems. Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts.  Candidate must be local or willing to relocate to the DMV area.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the   Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $85,000 - $90,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Advertising Design will lead a team of designers in creating designs and providing graphic services for materials developed in the Advertising Department, including print and digital advertising, direct mail, social media, collateral, institutional publications, and other materials as required by the Kennedy Center.   Key Responsibilities Overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist.   Taking the lead on large-scale projects such as CENTER magazine. Creating designs on computer for ads, direct mail, digital marketing, social media, signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned.   Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least six years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience.  Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.  Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs.     The Events Assistant Manager (Campus Rentals Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized.     The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets.  Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process.   Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention.  Confirm all details pre-event and communicate with internal departments requesting event support.  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team.    Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned.  Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.    Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of Monday.com or other venue calendar software preferred. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division.  The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.”  – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $17.50 per hour. This is the targeted pay rate for this role at the time of posting. This pay rate may be modified in the future.  Job Description Must have flexibility to work evenings and weekends.  The Stagedoor Attendant is responsible for a positive first impression of The John F. Kennedy Center for the Performing Arts. The Stagedoor Attendant acts as an information conduit and is expected to offer the highest level of customer service possible to visiting artists, artist management, guests, and any other member of the public or administration they may encounter. Key Responsibilities Provide coverage of the Stagedoor Office, politely and firmly monitoring and controlling the flow of authorized traffic into the backstage area including distribution of guest artist passes (as necessary), contacting appropriate persons to meet and assist guest artists, and general information distribution. Assist in providing a professional level of hospitality to visiting artists, production staff, internal staff, and other company members.  This includes providing light housekeeping and maintaining beverage stations. As required, distribute, collect and maintain an accounting of Stagedoor keys; and lock and unlock doors in the Dressing Room area as necessary at the beginning of shift and/or at the end of shift when the theater is vacated. Assist in ensuring compliance to all Kennedy Center COVID-19 protocols including but not limited to masking compliance, monitoring and limiting backstage capacity, symptom screening and sanitization. Check Kennedy Center e-mail and voicemail to be completely acquainted of backstage guest artists lists, schedule information, and general Kennedy Center announcements. Pre and Post-performance, assist with deliveries, VIP events, signings, and backstage company guests. Report to Facilities, Housekeeping, and Theater Manager any immediate needs in regards to HV/AC, lightbulbs, restroom/dressing room cleanliness, COVID-19 protocols and safety concerns. Other duties as assigned. Key Qualifications GED is required 2 or more years of working in an arts organization or building management is preferred Must be able to foster and maintain good relations ships with co-workers, and communicate effectively with visiting artists/company members and other Kennedy Center employees Possess an ability to think clearly and when necessary make independent decisions that are in line with Kennedy Center policy Must be able to identify safety issues and be able to report them immediately to the Theater Manager and or Facilities

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.”  – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Job Description Pay: $17.50 per hour As part of our hiring process for the Sales Associate position, please also submit the Sales Associate Pre-Selection Questionnaire for our records with your application. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals.  As a sales associate, you will use your knowledge of merchandise, performances and the Kennedy Center to provide best-in-class customer service, creating a memorable experience for guests and exceeding their expectations.  Hours/Shifts *Candidates must be able to work 2 to 3 shifts per week including evenings until 11 pm and at least one weekend shift. Typical shifts are 4 to 6 hours.* Gift Shop: Tuesday 5pm-11pm Wednesday to Friday 12 noon-11pm Saturday / Sunday 10:30 am – 11 pm Concessions: Tuesday - Friday 6:00 pm - 10:00 pm Saturday & Sunday 10:30 am - 3:30 pm and 6:00 pm - 10:00 pm Key Responsibilities Provide exceptional customer service and engage with and sell to customers using knowledge of products and performances and your prior retail and cash handling experience. Maintain an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions.  Replenish merchandise and maintain displays using plan-o-grams Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Key Qualifications Must have the availability to commit to shifts within the hours specified above Must have prior experience in a retail or hospitality setting and enjoy working with and providing service to Kennedy Center patrons and visitors. Ability to learn requirements of the job such as register functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Must have previous cash handling and sales experience Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) High school education or equivalent required Additional Information Ability to work varied shifts, including evenings, weekends and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.

Senior Communications Specialist University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior Communications Specialist Job Profile Title Communications Specialist Senior Job Description Summary The Division of Facilities and Real Estate Services (FRES) provides the expertise, business process, policies and standards required to plan, design, construct, operate, maintain and renew the physical assets of the University, excluding the health system. In addition, the Division, comprised of approximately five Departments, is responsible for the strategic planning, management and operation of non-academic University property, and collaborating with the neighborhood to create a safe, diverse and economically vibrant destination. With close to 12M square feet of space, FRES maintains 186 buildings on a campus of 276 acres, completes over 60,000 maintenance requests per year, and starts approximately 250 projects a year. FRES is comprised of the following Departments: Administration, Office of the University Architect, Design and Construction, Real Estate, Operations and Maintenance. The University of Pennsylvania is implementing a campus transformation entitled Penn Connects (http://www.pennconnects.upenn.edu). This comprehensive, award winning effort is expanding the campus over the next 20 years, including the construction of new academic research and recreational facilities. In addition, the University has secured $300M in Century Bond funding and continues to upgrade existing facilities over the coming years. Job Description The Senior Communications Specialist is a marketing and communications generalist responsible for creating internal and external messaging to trustees, administration, staff, faculty, students, community and professional groups coinciding with the strategic goals of the department. Responsibilities include work in the areas of communications, media relations, public relations, marketing and advertising in the form of strategic planning, benchmarking analysis and reports, website development, social media, media relations preparation, advertising, presentations, e-newsletters, and events. This role works closely with the Communications Director at Facilities and Real Estate Services (FRES), in support of and in collaboration with the Senior Vice President, and the teams of Design and Construction, University Architect, Operations and Maintenance, Real Estate and Administration, as well as the Assistant Vice President in the Office of the SEVP, with particular emphasis in the areas of Penn Sustainability, campus development, and FRES operations. They will also serve in a liaison capacity on communications, marketing, event planning and community relations with University Communications, student leadership, professional staff across campus, internal and external organizations. Job Responsibilities FRES Communications Projects and Initiatives: Develop, support, and enhance FRES internal and external communications. Support FRES executive staff through creation of talking points, fact sheets, PPT presentations. Assist with event planning as needed. Direct production of FRES Annual Report; Coordinate with staff writer and graphic designer on content, layout, text review, and budget. Manage creation of PPT presentation for division senior vice president for All FRES Annual Update Meeting; Manage FRES content contributions to publications by local organizations and various University departments. Website Management: manage existing content, create new pages, and develop information on a regular basis for several websites, including Sustainability, Penn Connects, and FRES websites. Review, analyze and modify these websites with University staff and consultants, including documenting, designing, testing, monitoring, and maintaining to meet the needs of users and communicate priorities effectively; facilitate website redesigns and development with outside consultant in coordination with FRES IT and University ISC; work on projects including web-based applications, website and layout enhancements. Media Relations: Manage inquiries from Penn publications, Daily Pennsylvanian, and external trade publications and higher education media, and others not handled primarily by Director. Strategize and draft responses based on group input, set up interviews. Monitor news clips. Strategic Planning: Draft or update long-term marketing communications plans that define goals, audiences, tactics and tools and provide direction for activity in several topic areas, including Penn Sustainability, campus development, and FRES initiatives. Draft or update marketing communications plans for specific campaigns of limited duration, with same tactics and evaluation. Assist with oversight of related work with Communications Coordinator. E-News: manage design, protocol, correspondence and content for FRES and Sustainability e-newsletters several times/year to department and interested constituents with assistance from the Communications Coordinator. Benchmarking: Monitor metrics on websites, social media, newsletters and advertising. Use data to inform communications, including web and social media analytics, public relations outreach, events, and advertising reach. Provide reports to other FRES departments as needed. Advertising: Direct print and digital advertising campaigns. Meet with ad sales representatives in regional marketplace to research offerings and build relationships. Make recommendations on ad contracts. Update advertising messages based on target audience and time of year. Manage budget/invoices/payments with property management firm. Work with the Communications team members to redesign advertisements to meet new ad specs. Meet ad submission deadlines. Review reports provided by media groups to determine visibility and measures of success. Redistribute mix of advertising as needed. Qualifications Bachelors Degree required; Concentration in communications, public relations, media relations, marketing, business, or relevant 5-7 years related experience required; Related experience in design, architecture, urban studies, facilities management, higher education and/or real estate a plus. Proficient with social media and online content management. Strong oral and written communications skills required. Must have great customer service, strong organizational, project management skills and attention to detail. For consideration, interested candidates must submit a resume and a cover letter. Job Location - City, State Philadelphia, Pennsylvania Department / School Facilities and Real Estate Services Pay Range $61,046.00 - $92,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free. • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. ​ To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay To apply, visit https://apptrkr.com/5665969

ASSOCIATE DIRECTOR/ADMISSIONS & FINANCIAL AID/CMED Position Number: S-3421 Position Summary: The Associate Director of Admissions and Financial Aid for the College of Medicine (CMED ) supports the Director of Admissions in managing the office to ensure admissions and recruitment goals are implemented and achieved through strong leadership, coordination, and delivery of excellent customer services to all constituents including, students, faculty, and staff. The Associate Director manages extensive recruitment activities including travel in accordance with the recruitment plan for CMED . The Associate Director must be familiar with all aspects of the campus community, make independent decisions, and operate with a high level of autonomy. This position also requires the coordination of student financial service activities upon direction from the Sr. Assoc. Director of Financial Aid. The Associate Director functions under the general supervision of the Director of Admissions for CMED and works in cooperation with appropriate university offices and within existing university policies, procedures, and practices. Required Qualifications: Bachelor’s degree preferably in education, business, public administration, or a related field. Three years of relevant experience in a field related to customer service, sales, marketing, or social services. Demonstrated understanding of marketing. Excellent organizational skills with the ability to multi-task and set priorities. Excellent written and verbal communication skills. Strong interpersonal skills with an emphasis on customer service. Strong computer skills including word processing and database experience. Ability to learn new computer programs. Demonstrated high professional and ethical standards, and the ability to handle confidential or sensitive information. Ability to work a flexible schedule. Ability to initiate and independently plan, organize, coordinate, and perform work in various situations with multiple demands. Ability to perform the essential functions of the position, with or without reasonable accommodation. Preferred Qualifications: Master’s degree. Experience in enrollment management, recruitment management, or admissions management in a higher education setting. Experience in transcript evaluation. Experience with minority and other diversity related recruitment. Experience in medical school admissions. Familiarity with pre-medical course requirements. Knowledge of a holistic admissions process and the Multi-Mini Interview (MMI ) technique. Duties & Responsibilities: Manages the recruitment of qualified prospective applicants for admissions and matriculation in accordance with CMU and CMED policy. Serves as an integral member of the Admissions leadership team for CMED . Participates in the development of strategic plans and policies that support the mission, goals, and objectives of the office of student affairs. Gathers, analyzes, and reports data related to recruitment programming and its effectiveness of student/family satisfaction. Processes and manages applications for admissions to CMED . Manages data and provides statistical information on inquiries, applicants, and enrolled students for LCME and annual reporting. Fulfills responsibilities of the Director of Admissions in their absence for committee meetings. Develops and implements a marketing and recruitment plan that assists CMED in successfully achieving its educational mission and recruitment/enrollment goals. Orcestrates recruiting activities directly related to targeted groups as outlined in the recruitment plan, or as otherwise assigned. Travels throughout Michigan and select out-of-state locations as required. Presents trainings across campus to assist academic advisors in understanding the medical school admissions process. Directs all aspects of CMED Interview Days; invitations, online software set-up, volunteer coordination/training, compilation/analysis of results, reporting, and presentations. Coordinates the CMED second look day. Represents CMED in a variety of recruitment and marketing activities including, but not limited to, education fairs and business meetings. Assists the Director of Admissions in developing and implementing targeted student outreach. Develops, evaluates, and promotes quality customer service initiatives to all constituents including students, faculty, and other support departments. Responds to inquiry phone calls and e-mails in a reasonable time frame. Manages all aspects of the Dean’s Ambassador Program to include recruitment, training, and scheduling. Responsible for the Road to Matriculation Series including recruitment of speakers, advertising/announcements, and evaluation. Identifies quality students for consideration by the Admissions Committee to support the mission of CMED through the professional evaluation of a student’s academic credentials and other relevant factors. Exercises professional judgment and initiative to make recommendations for process improvement within CMED’s Office of Admissions. Assists in the coordination of student financial service activities and shares the responsibility of continual establishment of operational policies and procedures, as well as the development and implementation of processes as needed to improve services. Assists with giving financial aid presentations as well as professional development opportunities for medical students. Assists students with applications for additional resources, generally private scholarships. Works with outside agencies and organizations to promote scholarships for the MD students. Certifies and disseminates required costs associated with enrollment at the College for purposes of acquisition of additional funds for students from outside organizations, such as HPSP and other scholarships. Serves on CMED’s Scholarship Committee to determine awarding parameters of gift aid for best use of resources to attract diverse and exceptional students. Establishes and maintains effective working relationships with others. Ensures the effective daily operation of services including application and transcript evaluation, use of AMP , CRM , SAP , and Pro-SAM , and other admissions programs. Performs other duties as assigned. Supervision Exercised: None. Employee Group: Professional & Administrative -Salary Staff Pay Level: Pay Range: $55,000 - $65,000 per year Division: Department: College of Medicine Position Status: Regular Position End Date: Employment Status: Full-Time FTE: 1.0 Position Type: 12 month Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859 Posting Ends: Open Until Filled: Yes About the Department: About CMU: Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. CMU Leadership Standards: Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the https://www.cmich.edu/docs/default-source/president's-division/president's-office/leadershipstandards_posterb36018d4-e03b-4687-b885-e28376513297.pdf?sfvrsn=eb2e2255_3 before applying for this position. Message to Applicants: Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. Applicants are strongly encouraged to submit recommendation letters. If there is another applicable document you wish to include that is not required, please utilize Other Document (1). To apply, visit https://apptrkr.com/5603167 CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE). If you wish to see “EEO is the Law” posters, please https://www.cmich.edu/docs/default-source/president's-division/ocrie/eeo-is-the-law-poster.pdf?sfvrsn=8ae1a123_10. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both. CMU’s Title IX Coordinator can be reached at: Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.”  – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Job Description Pay: $17.50 per hour As part of our hiring process for the Sales Associate position, please also submit the Sales Associate Pre-Selection Questionnaire for our records with your application. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals.  As a sales associate, you will use your knowledge of merchandise, performances and the Kennedy Center to provide best-in-class customer service, creating a memorable experience for guests and exceeding their expectations.  Hours/Shifts *Candidates must be able to work 2 to 3 shifts per week including evenings until 11 pm and at least one weekend shift. Typical shifts are 4 to 6 hours.* Gift Shop: Tuesday 5pm-11pm Wednesday to Friday 12 noon-11pm Saturday / Sunday 10:30 am – 11 pm Concessions: Tuesday - Friday 6:00 pm - 10:00 pm Saturday & Sunday 10:30 am - 3:30 pm and 6:00 pm - 10:00 pm Key Responsibilities Provide exceptional customer service and engage with and sell to customers using knowledge of products and performances and your prior retail and cash handling experience. Maintain an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions.  Replenish merchandise and maintain displays using plan-o-grams Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Key Qualifications Must have the availability to commit to shifts within the hours specified above Must have prior experience in a retail or hospitality setting and enjoy working with and providing service to Kennedy Center patrons and visitors. Ability to learn requirements of the job such as register functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Must have previous cash handling and sales experience Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) High school education or equivalent required Additional Information Ability to work varied shifts, including evenings, weekends and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a comprehensive range of benefits to all full-time employees including:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.  Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs.     The Events Assistant Manager (Campus Rentals Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized.     The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets.  Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process.   Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention.  Confirm all details pre-event and communicate with internal departments requesting event support.  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team.    Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned.  Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.    Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division.  The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a comprehensive range of benefits to all full-time employees including:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Job Description The Marketing Manager for Jazz, Hip Hop, and Contemporary Music at the Kennedy Center is responsible for leading the development and execution of marketing strategies for these key programs. Reporting to the Vice President of Marketing, the Marketing Manager plays a pivotal role in crafting marketing strategies tailored to Jazz, Hip Hop, and Contemporary Music, aimed at maximizing audience engagement and revenue generation opportunities.   Under the guidance of the Vice President of Marketing, the Marketing Manager oversees all aspects of marketing strategy for the Kennedy Center's Jazz, Hip Hop, and Contemporary Music programs. This includes affinity relationship marketing activities, planning, data analysis, and reporting. The manager is responsible for determining and developing the value proposition for these genres, ensuring that the unique benefits and appeal of each program are clearly communicated to target audiences. Additionally, the manager implements dynamic pricing strategies to maximize revenue, adjusting ticket prices based on demand and other factors to optimize sales and attendance. The manager also serves as a liaison between internal staff and external representatives to ensure seamless coordination and alignment of marketing efforts.   Additionally, the Marketing Manager supervises the Assistant Marketing Manager, Comedy & Special Programming, helping develop and optimize campaigns for revenue generation. This role also provides mentorship, guidance, and professional development opportunities to foster their growth and success.   Key Responsibilities Lead the development and execution of marketing strategies for Jazz, Hip Hop, and Contemporary Music, including planning, dynamic pricing, data analysis, and reporting. Create season planning documents, detailed revenue projections, and strategic marketing plans. Supervise and support Assistant Marketing Manager, Comedy & Special Programming, ensuring effective campaign development and execution while fostering professional growth and optimizing strategies for increased revenue generation Serve as a liaison between internal staff and external representatives, ensuring seamless coordination of marketing efforts Build and maintain various CRM lists in Tessitura Collaborate with cross-functional teams to coordinate marketing initiatives and maximize audience engagement. Other duties as assigned. Key Qualifications Bachelors degree preferred; must have at least 4-6 years professional experience in sales, marketing or performing arts management. Theater marketing experience preferred. Must be comfortable working in a fast-paced team environment. In addition, the candidate must possess strong analytical skills and have the ability to produce effective oral and written communications. The person must maintain a high level of productivity and have increased attention to detail. He/she/they must also possess advance capabilities with standard personal computing programs. A working knowledge of CRM systems…Tessitura preferred.  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information Travel up to 2% may be required.  

***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a comprehensive range of benefits to all full-time employees including:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024  staff video! Job Description The Assistant, Donor Services is part of a skilled customer service team that provides exemplary customer service to Kennedy Center, NSO, and WNO Members, VIPs, and Boards, as well as general customer service to prospective members and the general public. The position assists in data entry for donor contributions and record updates. The Assistant helps with coordinating aspects of major donors, VIPs, and board member visits, including ticketing, dining, and parking. He or she works closely with the Manager of Donor Services and box office staff to coordinate departmental ticketing priorities. The Assistant must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines and donor interaction. An eagerness to communicate and problem solve with a positive attitude is essential. Key Responsibilities Handle all inbound calls through the Circles Services and Membership Services phone lines and provide the highest level of customer service to fulfill requests, provide information, offer assistance, and/or solve donor-related problems in a pleasant and efficient manner. Act as the public voice and front line for all Kennedy Center donors and potential donors. Receive and process all Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership contributions and process into Tessitura efficiently, with a high degree of accuracy, and according to Kennedy Center financial standards. Work with box office and sales staff to ticket donors’ as needed and determined by their giving level. Assist the Manager of Donor Services with general administration duties. Provide the highest level of customer service at all times. Other duties as assigned. Key Qualifications Bachelor’s Degree preferred. Proven record of high quality customer service required. Possess a warm and friendly phone demeanor, and exhibit a high degree of patience, and be comfortable conducting business over the phone Proven ability to act with tact and diplomacy as the position represents the Kennedy Center to the public. Superior organization and time management skills Experience with CRM systems, preferably Tessitura Candidate must be local or willing to relocate to the DMV area 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.”  – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a comprehensive range of benefits to all employees including:  Staff offers for discount tickets We like to have fun! Check out the   Kennedy Center National Dance Day 2023  staff video! Job Description This is a Union position and pay will be determined by the CBA. To act as primary support to Treasurer of particular assigned venue(s). Key Responsibilities Direct co-workers, provide guidance to ticket sellers at windows, and oversee the completion of related box office tasks. Prepare performance statements, verify daily sales, and prepare bank deposits. Assist Treasurer for a particular venue, assuring timely fulfillment of special ticket orders, group contracts, setting and releasing of house seats, etc. Check all aspects of event setup in ticketing system for particular assigned venue(s). Facilitate work of theater and company managers. Maintain highest standards of customer service. Perform all duties of Treasurer on an as-needed basis. Key Qualifications The candidate must have at least 3 years of box office/ sales/ customer service experience, including at least 1 year of experience supervising and training. The candidate must have a proven strong customer service background. The candidate must have excellent writing, communication, and problem-solving skills, and must be detail-oriented and well-organized. The candidate must exhibit a professional demeanor – diplomacy and tact are essential. Knowledge of computerized ticketing systems is a must, preferably in Tessitura. The candidate must possess the ability to work well under pressure. Candidate must be local or willing to relocate to the DMV area.