The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Assistant Manager of Campus Rentals (Events Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized. The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets. Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention. Confirm all details pre-event and communicate with internal departments requesting event support. Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team. Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Excellent organization and communication skills. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Assistant Manager of Campus Rentals (Events Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized. The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets. Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention. Confirm all details pre-event and communicate with internal departments requesting event support. Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team. Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Excellent organization and communication skills. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
California Lutheran University
Thousand Oaks, CA, United States
Human Resources Specialist II - Talent Acquisition Position Category: Staff (Non-Exempt) FLSA: Non-exempt FTE: 1 Location: Thousand Oaks University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the general direction of the Talent Acquisition and HR Operations Manager, the Human Resources Specialist II - Talent Acquisition will support on all talent acquisition needs — serving as a subject matter expert for the inclusive and compliant hiring of top talent. The job duties associated within this position include all aspects associated with the: (1) talent acquisition activities and (2) assistance with Applicant Tracking System. This incumbent will infuse DEIJ into all aspects of the role to contribute to inclusive excellence and to ensure customer service to colleagues and candidates of all backgrounds feel represented and included. Representative Duties: Develop and maintain a strategic partnership with hiring managers by utilizing recruitment strategies to conduct life cycle recruiting to attract top talent: sourcing, screening and interviewing. E Partner with the hiring manager and search committee (when required by the position) to establish a search timeline and provide guidance for the screening and interview processes. E Develop and implement advertising and social media recruitment strategies; manage job posting vendors to ensure efficiency and effectiveness of the postings. E Review position descriptions to make sure the representative duties, knowledge, skills and abilities (KSA) are pertinent to the essential functions of the positions and remove any exclusionary language, artificial barriers, unnecessary qualifications. E Review, provide support and consultation and confirm the application/interview evaluation criteria. E Review candidate pools for qualifications. E Partner with the Equity Advocate in the screen, interview and selection process to recognize stereotypes and implicit biases, take actions to eliminate inequity and promote DEIJ in the search process. E Provide support in compensation recommendations and offer presentation/negotiation. E Follow up with hiring managers to obtain feedback regarding recruiting process and to clear the workflows in Applicant Tracking System. E Support managers through the applicant tracking system, workflows and related recruitment policies; follow up the workflow in Applicant Tracking and Position Management Systems to ensure the efficiency and accuracy. E Continuously explore new avenues for outreach and relationship building, both internal and external to the university. E Coordinate the hiring/offering process, review hiring proposals for accuracy, extend conditional offer, order background checks, create offer letters, and follow up with the candidates and hiring manager with updates, etc. E May organize, and implement outreach efforts (college recruitment, diversity recruitment etc.); represent the University at recruiting events. Participate in the development of recruitment plans that emphasize supporting and executing the university’s diversity and inclusion initiatives. Participate in salary survey and HR reports as needed; conduct classification and reclassification as assigned. Provide administrative/ clerical support to HR office as needed. E=Essential Duties Knowledge Of: Full cycle recruiting, using various interview techniques, search processes, and assessment methods Advanced knowledge in passive sourcing approaches, tools, and technologies. Federal and state laws, regulations and policies pertaining to recruitment, classification, and reclassification Organizational structure, grade levels and compensation structures. Multi-tasking and time management skills with strong attention to detail. Microsoft Office Suite, especially Excel, PowerPoint, and Word Applicant tracking systems and/or CRM tools Large databases and reporting; using reports and data to identify trends and make recommendations Basic data analysis skills Strong business judgment, connecting human resources with organization goals/mission Problem solving & analytical skills Customer service experience in high volume or fast-paced environment. Excellent written, listening, and verbal communication skills Ability To: Understand the talent needs and urgency of the customer base, with experience developing strategies and plans to address such needs. Identify the discriminatory factors in search process and documents; promotes DEIJ in recruitment/search process. Work well with a diverse workforce encompassing a variety of social styles. managerial styles, socioeconomic backgrounds, people from varied cultural backgrounds and employees at all organization levels. Streamline existing recruitment procedure and ensure complex programs are clear throughout the processes. Effectively organize and prioritize work activities in an environment where priorities are constantly shifting Handle multiple searches and deliver a high level of service to internal clients. Work well independently, as well as in a team environment. Exercise discretion and maintain confidentiality. Manage projects through completion and meeting deadlines Conduct basic HR data analysis and complete recruitment/salary survey and reports. Minimum Qualifications: Any combination equivalent to: a Bachelor’s degree in Human Resources, Business Administration, Management, Marketing, or related field and three years of in-house human resources experience some of which includes recruiting and sourcing. Preferred Qualifications: Higher Education experience in a private institution. Licenses and Other Requirements: None Physical Abilities: Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files Working Environment: Dynamic office environment; diverse campus community; multiple interruptions; multiple project deadlines. Hiring Range $28.00-$30.00 Posting Number: Staff002692022 Open Date: 06/16/2023 Close Date: 7/2/2023 To apply, visit https://careers.callutheran.edu/postings/10911 California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-887b8a885c5e074483b241ce0d12f714
Full Time
Human Resources Specialist II - Talent Acquisition Position Category: Staff (Non-Exempt) FLSA: Non-exempt FTE: 1 Location: Thousand Oaks University Background: The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function: Under the general direction of the Talent Acquisition and HR Operations Manager, the Human Resources Specialist II - Talent Acquisition will support on all talent acquisition needs — serving as a subject matter expert for the inclusive and compliant hiring of top talent. The job duties associated within this position include all aspects associated with the: (1) talent acquisition activities and (2) assistance with Applicant Tracking System. This incumbent will infuse DEIJ into all aspects of the role to contribute to inclusive excellence and to ensure customer service to colleagues and candidates of all backgrounds feel represented and included. Representative Duties: Develop and maintain a strategic partnership with hiring managers by utilizing recruitment strategies to conduct life cycle recruiting to attract top talent: sourcing, screening and interviewing. E Partner with the hiring manager and search committee (when required by the position) to establish a search timeline and provide guidance for the screening and interview processes. E Develop and implement advertising and social media recruitment strategies; manage job posting vendors to ensure efficiency and effectiveness of the postings. E Review position descriptions to make sure the representative duties, knowledge, skills and abilities (KSA) are pertinent to the essential functions of the positions and remove any exclusionary language, artificial barriers, unnecessary qualifications. E Review, provide support and consultation and confirm the application/interview evaluation criteria. E Review candidate pools for qualifications. E Partner with the Equity Advocate in the screen, interview and selection process to recognize stereotypes and implicit biases, take actions to eliminate inequity and promote DEIJ in the search process. E Provide support in compensation recommendations and offer presentation/negotiation. E Follow up with hiring managers to obtain feedback regarding recruiting process and to clear the workflows in Applicant Tracking System. E Support managers through the applicant tracking system, workflows and related recruitment policies; follow up the workflow in Applicant Tracking and Position Management Systems to ensure the efficiency and accuracy. E Continuously explore new avenues for outreach and relationship building, both internal and external to the university. E Coordinate the hiring/offering process, review hiring proposals for accuracy, extend conditional offer, order background checks, create offer letters, and follow up with the candidates and hiring manager with updates, etc. E May organize, and implement outreach efforts (college recruitment, diversity recruitment etc.); represent the University at recruiting events. Participate in the development of recruitment plans that emphasize supporting and executing the university’s diversity and inclusion initiatives. Participate in salary survey and HR reports as needed; conduct classification and reclassification as assigned. Provide administrative/ clerical support to HR office as needed. E=Essential Duties Knowledge Of: Full cycle recruiting, using various interview techniques, search processes, and assessment methods Advanced knowledge in passive sourcing approaches, tools, and technologies. Federal and state laws, regulations and policies pertaining to recruitment, classification, and reclassification Organizational structure, grade levels and compensation structures. Multi-tasking and time management skills with strong attention to detail. Microsoft Office Suite, especially Excel, PowerPoint, and Word Applicant tracking systems and/or CRM tools Large databases and reporting; using reports and data to identify trends and make recommendations Basic data analysis skills Strong business judgment, connecting human resources with organization goals/mission Problem solving & analytical skills Customer service experience in high volume or fast-paced environment. Excellent written, listening, and verbal communication skills Ability To: Understand the talent needs and urgency of the customer base, with experience developing strategies and plans to address such needs. Identify the discriminatory factors in search process and documents; promotes DEIJ in recruitment/search process. Work well with a diverse workforce encompassing a variety of social styles. managerial styles, socioeconomic backgrounds, people from varied cultural backgrounds and employees at all organization levels. Streamline existing recruitment procedure and ensure complex programs are clear throughout the processes. Effectively organize and prioritize work activities in an environment where priorities are constantly shifting Handle multiple searches and deliver a high level of service to internal clients. Work well independently, as well as in a team environment. Exercise discretion and maintain confidentiality. Manage projects through completion and meeting deadlines Conduct basic HR data analysis and complete recruitment/salary survey and reports. Minimum Qualifications: Any combination equivalent to: a Bachelor’s degree in Human Resources, Business Administration, Management, Marketing, or related field and three years of in-house human resources experience some of which includes recruiting and sourcing. Preferred Qualifications: Higher Education experience in a private institution. Licenses and Other Requirements: None Physical Abilities: Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files Working Environment: Dynamic office environment; diverse campus community; multiple interruptions; multiple project deadlines. Hiring Range $28.00-$30.00 Posting Number: Staff002692022 Open Date: 06/16/2023 Close Date: 7/2/2023 To apply, visit https://careers.callutheran.edu/postings/10911 California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation. jeid-887b8a885c5e074483b241ce0d12f714
United Way of Central Indiana
Indianapolis, IN, USA
Manager of Major Gifts
Major Gifts
Fundraising
We partner to design, support and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life.
We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE . This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.
I nclusion -C ourage- A ccountability- R espect- E xcellence
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission by deepening and maintaining relationships with major donors and prospects. The manager will identify, qualify, engage, cultivate, solicit and steward current and prospective major donors. The manager will be responsible for meeting various benchmarks and an annual revenue target. This role supports the Tocqueville Society's ability to reach its goals through support of the Director of Major Gift's management of the Tocqueville Council. This role also manages the creative and engaging stewardship of Tocqueville donors and/or leads the non-workplace portfolio efforts, including setting goals, developing, and executing upon an annual communications and solicitations plan, and stewarding donors.
United Way of Central Indiana's Tocqueville Society was formed in 1990 and is made up of hundreds of individuals, each making annual contributions of $10,000 or more. Society members reflect extraordinary dedication to inspiring a better way of life for everyone in our community.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Fundraising: Work closely with the Major Gifts Director to reach defined Tocqueville goals around donor retention, acquisition, and growth. Be an active member of the Transformational Giving Team, driving attainment of personal goals within the donor pipeline. Actively and creatively engage and steward Tocqueville donors who do not desire traditional donor call stewardship and cultivation. Create and execute strategies to meet and exceed personal donor portfolio goals. Complete a minimum of 120 meaningful donor interactions per year with assigned portfolio, focusing on Tocqueville members and prospects. Portfolio will consist of donors and prospects both within and outside of UWCI corporate partner companies. Management of an assigned portfolio of current and prospective individual donors and/or reaching the strategic goals set for the non-workplace portfolio through development and execution of an annual communications and solicitations plan supports our ability to reach the strategic goals set for the Tocqueville Society. Portfolio management includes development of a communications plan and regular outreach through phone, email, mail, and meetings to ensure donors progress through the moves management continuum.
Constituent Relationships: Work with UWCI's Community Impact and Fundraising team to identify, develop and implement opportunities to communicate community impact work and UWCI goals and priorities to key stakeholders. Be knowledgeable about UWCI's work in Central Indiana and be an effective and compelling communicator to advance engagement and brand value. Ensure acknowledgement of gifts is sent in a timely manner. Ensure all donor recognition is tracked and implemented in SCRM and through regular maintenance of the Tocqueville and Meridian Societies master list.
Relationships: Develop and maintain regular contact with existing and prospective donors. Identify and communicate with appropriate UWCI team members regarding opportunities to leverage these relationships more broadly. Support the Director of Major Gifts in providing leadership, strategy, and support to the Tocqueville Society Council.
Annual Goals: Achieve established goals for annual fundraising, engagement, and donor calls. Work with other members of the UWCI team to ensure goals reflect and align and contribute to the broader goals of the organization. Lead and support work group and short-term project efforts related to strengthening major gifts strategies.
Flexibility: UWCI is evolving with our changing external environment. Flexibility is a key attribute for this position. A willingness to take on additional duties to ensure the success of the team is essential.
Performs special assignments and other work, on an as-needed basis.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability and the ability to multi-task and be open-minded in a fast-paced environment. The individual will also maintain knowledge of trends in his/her area of responsibility and reviews literature to understand key issues.
This individual routinely reads , interprets and analyzes financial reports, general business periodicals, professional journals, technical procedures, and/or governmental / legal regulations. Routinely writes complex and detailed reports and business correspondence. Routinely presents information and responds to questions from groups of managers (may include Top Management), clients, customers, and the general public. Routinely solves practical problems and deals with a variety of concrete variables in situations where standardization exists. Is able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Makes day-to-day and/or daily decisions used to support strategic direction . Decisions often require thought and are structured . Decisions tend to be short term (one year or less) and usually moderate to high cost.
Education and/or Experience
Bachelor's degree required. Master's degree preferred. CFRE preferred. Two to four years major gift fundraising experience required. Experience soliciting and securing gifts of $10,000 or more is preferred. Knowledge of the central Indiana community and the human service sector is preferred.
Must have excellent written and verbal communication skills, a strong reputation for integrity and professionalism, ability to resolve conflict constructively, strong performance management and evaluation capabilities including the willingness and ability to ensure accountability, ability to build strong relationship both inside and outside UWCI, ability to think strategically, commitment to fostering an inclusive environment consistent with UWCI's commitment to diversity and inclusion. Must have the ability to prepare, explain, and monitor performance, manage a diverse group of donors and volunteers, manage projects and workload, and engage constructively with the other members of the UWCI team.
*Work experience may substitute for education requirements on a case-by-case basis.
Position Leader: Major Gifts Director
Position Leads: N/A
FLSA Status: Exempt, Full-time
Salary Range : Mid 60's to Low 70's
Benefits: Complete Benefits Package Available
Reviewed: June 2023
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.
Full Time
Manager of Major Gifts
Major Gifts
Fundraising
We partner to design, support and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life.
We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE . This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.
I nclusion -C ourage- A ccountability- R espect- E xcellence
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission by deepening and maintaining relationships with major donors and prospects. The manager will identify, qualify, engage, cultivate, solicit and steward current and prospective major donors. The manager will be responsible for meeting various benchmarks and an annual revenue target. This role supports the Tocqueville Society's ability to reach its goals through support of the Director of Major Gift's management of the Tocqueville Council. This role also manages the creative and engaging stewardship of Tocqueville donors and/or leads the non-workplace portfolio efforts, including setting goals, developing, and executing upon an annual communications and solicitations plan, and stewarding donors.
United Way of Central Indiana's Tocqueville Society was formed in 1990 and is made up of hundreds of individuals, each making annual contributions of $10,000 or more. Society members reflect extraordinary dedication to inspiring a better way of life for everyone in our community.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Fundraising: Work closely with the Major Gifts Director to reach defined Tocqueville goals around donor retention, acquisition, and growth. Be an active member of the Transformational Giving Team, driving attainment of personal goals within the donor pipeline. Actively and creatively engage and steward Tocqueville donors who do not desire traditional donor call stewardship and cultivation. Create and execute strategies to meet and exceed personal donor portfolio goals. Complete a minimum of 120 meaningful donor interactions per year with assigned portfolio, focusing on Tocqueville members and prospects. Portfolio will consist of donors and prospects both within and outside of UWCI corporate partner companies. Management of an assigned portfolio of current and prospective individual donors and/or reaching the strategic goals set for the non-workplace portfolio through development and execution of an annual communications and solicitations plan supports our ability to reach the strategic goals set for the Tocqueville Society. Portfolio management includes development of a communications plan and regular outreach through phone, email, mail, and meetings to ensure donors progress through the moves management continuum.
Constituent Relationships: Work with UWCI's Community Impact and Fundraising team to identify, develop and implement opportunities to communicate community impact work and UWCI goals and priorities to key stakeholders. Be knowledgeable about UWCI's work in Central Indiana and be an effective and compelling communicator to advance engagement and brand value. Ensure acknowledgement of gifts is sent in a timely manner. Ensure all donor recognition is tracked and implemented in SCRM and through regular maintenance of the Tocqueville and Meridian Societies master list.
Relationships: Develop and maintain regular contact with existing and prospective donors. Identify and communicate with appropriate UWCI team members regarding opportunities to leverage these relationships more broadly. Support the Director of Major Gifts in providing leadership, strategy, and support to the Tocqueville Society Council.
Annual Goals: Achieve established goals for annual fundraising, engagement, and donor calls. Work with other members of the UWCI team to ensure goals reflect and align and contribute to the broader goals of the organization. Lead and support work group and short-term project efforts related to strengthening major gifts strategies.
Flexibility: UWCI is evolving with our changing external environment. Flexibility is a key attribute for this position. A willingness to take on additional duties to ensure the success of the team is essential.
Performs special assignments and other work, on an as-needed basis.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability and the ability to multi-task and be open-minded in a fast-paced environment. The individual will also maintain knowledge of trends in his/her area of responsibility and reviews literature to understand key issues.
This individual routinely reads , interprets and analyzes financial reports, general business periodicals, professional journals, technical procedures, and/or governmental / legal regulations. Routinely writes complex and detailed reports and business correspondence. Routinely presents information and responds to questions from groups of managers (may include Top Management), clients, customers, and the general public. Routinely solves practical problems and deals with a variety of concrete variables in situations where standardization exists. Is able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Makes day-to-day and/or daily decisions used to support strategic direction . Decisions often require thought and are structured . Decisions tend to be short term (one year or less) and usually moderate to high cost.
Education and/or Experience
Bachelor's degree required. Master's degree preferred. CFRE preferred. Two to four years major gift fundraising experience required. Experience soliciting and securing gifts of $10,000 or more is preferred. Knowledge of the central Indiana community and the human service sector is preferred.
Must have excellent written and verbal communication skills, a strong reputation for integrity and professionalism, ability to resolve conflict constructively, strong performance management and evaluation capabilities including the willingness and ability to ensure accountability, ability to build strong relationship both inside and outside UWCI, ability to think strategically, commitment to fostering an inclusive environment consistent with UWCI's commitment to diversity and inclusion. Must have the ability to prepare, explain, and monitor performance, manage a diverse group of donors and volunteers, manage projects and workload, and engage constructively with the other members of the UWCI team.
*Work experience may substitute for education requirements on a case-by-case basis.
Position Leader: Major Gifts Director
Position Leads: N/A
FLSA Status: Exempt, Full-time
Salary Range : Mid 60's to Low 70's
Benefits: Complete Benefits Package Available
Reviewed: June 2023
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Vice President of Marketing at the Kennedy Center is the chief marketing officer responsible for developing, implementing and maintaining the brand proposition for the Center, its programs and affiliate organizations. Working collaboratively with the senior management team in the Office of the President, the SVP Marketing has the primary responsibility for leading the marketing initiatives to fulfill the Center’s strategic plans and institutional initiatives. These include world class artistic endeavors, powerful national and local education programs and the expanding reach of the Living Memorial of President John F. Kennedy, for whom the Center is named. The SVP Marketing leads a sophisticated professional team to develop and implement annual and long-range marketing strategies including the creation and maintenance of a robust customer relationship management (CRM) approach. The SVP leads and manages the Marketing, Sales, Digital Media, and Retail Operations Departments. The Kennedy Center is a complex, dynamic performing arts organization with collaborative, matrixed reporting relationships. The role is extremely varied, spanning a wide range of activities. Key Responsibilities Provide strategic direction for the Kennedy Center brand proposition, ensuring broad and thorough implementation and effectiveness through all physical and virtual channels, programs and activities. Provide strong collaborative leadership with Center colleagues to ensure understanding, enthusiastic adoption and implementation. Carry out research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions. Keep abreast of new and emerging marketing techniques and new channels. Lead all facets of marketing and sales to achieve participation and engagement goals for the Center, whether through attendance at events (paid and unpaid) and visitor/tourism objectives. Provide strategic and annual direction to assist in meeting artistic and financial goals and objectives. Work with artistic leadership in planning programs and seasons. Supervise marketing/ticket sales campaigns and strategies for approximately 750 Kennedy Center presented events across the course of a 52 week season, including oversight of the National Symphony Orchestra and the Washington National Opera marketing operations. Institute and manage a robust Customer Relationship Management approach across the center in coordination with IT and Development. Oversee integrated, cross-functional strategies to increase lifetime value of current patrons. Identifying opportunities for new business ventures by researching industries and markets trends. Conduct market research to inform customer-facing strategies organization-wide as well as identifying potential customers and develop strategies to reach them. Provide oversight in the ongoing execution and advancement of the Kennedy Center’s customer experience initiatives in collaboration with the SVP Operations. Guide the evolving digital and social media strategies. Ensure the strategic integration of social media, website and digital content strategies achieve marketing, customer relationship and strategic communications goals. Work with the IT/Digital Committee in furtherance of digital objectives at the Board level. Provide ongoing input and development of new programmatic activities responding to and leading customer taste and interests. Identify and access new market segments and deepen existing segments in order to broaden patron engagement. Supervise effective, high performing customer-facing services including Box Office, Instant Charge and retail Operations. This includes leading and managing complex teams, ensuring full alignment with and consistent execution of the organization’s mission and goals and collaborating with colleagues across the center to identify and maximize cross-functional/cross-market opportunities. Fosters the culture and talent critical to advancing our mission in the most compelling way. This includes attracting, engaging and developing a diverse, highly engaged staff team that values collaboration, trust, communication, continuous learning and accountability. Act as Kennedy Center leadership with external agencies and organizations including Destination DC, DC Visitors and Tourism, Performing Arts Center Consortium Marketing team, and others. Other duties as may be assigned. Key Qualifications Education/Experience A minimum of 7-10 years senior level marketing and advertising experience at a managerial level Executive-level experience with major non-profit cultural institution, preferably a presenting organization of Performing Arts Center Experience/skill in marketing events within extremely competitive environment Excellent written and verbal communications skills Candidate must be local or willing to relocate to the DMV area Minimum Skills and/or Knowledge Required Brand management Direct marketing, including direct mail and telemarketing Database marketing Relationship and loyalty marketing Advertising Digital marketing, including social media Consumer research Customer experience and guest service management Revenue and expense budgeting Project Management
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Vice President of Marketing at the Kennedy Center is the chief marketing officer responsible for developing, implementing and maintaining the brand proposition for the Center, its programs and affiliate organizations. Working collaboratively with the senior management team in the Office of the President, the SVP Marketing has the primary responsibility for leading the marketing initiatives to fulfill the Center’s strategic plans and institutional initiatives. These include world class artistic endeavors, powerful national and local education programs and the expanding reach of the Living Memorial of President John F. Kennedy, for whom the Center is named. The SVP Marketing leads a sophisticated professional team to develop and implement annual and long-range marketing strategies including the creation and maintenance of a robust customer relationship management (CRM) approach. The SVP leads and manages the Marketing, Sales, Digital Media, and Retail Operations Departments. The Kennedy Center is a complex, dynamic performing arts organization with collaborative, matrixed reporting relationships. The role is extremely varied, spanning a wide range of activities. Key Responsibilities Provide strategic direction for the Kennedy Center brand proposition, ensuring broad and thorough implementation and effectiveness through all physical and virtual channels, programs and activities. Provide strong collaborative leadership with Center colleagues to ensure understanding, enthusiastic adoption and implementation. Carry out research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions. Keep abreast of new and emerging marketing techniques and new channels. Lead all facets of marketing and sales to achieve participation and engagement goals for the Center, whether through attendance at events (paid and unpaid) and visitor/tourism objectives. Provide strategic and annual direction to assist in meeting artistic and financial goals and objectives. Work with artistic leadership in planning programs and seasons. Supervise marketing/ticket sales campaigns and strategies for approximately 750 Kennedy Center presented events across the course of a 52 week season, including oversight of the National Symphony Orchestra and the Washington National Opera marketing operations. Institute and manage a robust Customer Relationship Management approach across the center in coordination with IT and Development. Oversee integrated, cross-functional strategies to increase lifetime value of current patrons. Identifying opportunities for new business ventures by researching industries and markets trends. Conduct market research to inform customer-facing strategies organization-wide as well as identifying potential customers and develop strategies to reach them. Provide oversight in the ongoing execution and advancement of the Kennedy Center’s customer experience initiatives in collaboration with the SVP Operations. Guide the evolving digital and social media strategies. Ensure the strategic integration of social media, website and digital content strategies achieve marketing, customer relationship and strategic communications goals. Work with the IT/Digital Committee in furtherance of digital objectives at the Board level. Provide ongoing input and development of new programmatic activities responding to and leading customer taste and interests. Identify and access new market segments and deepen existing segments in order to broaden patron engagement. Supervise effective, high performing customer-facing services including Box Office, Instant Charge and retail Operations. This includes leading and managing complex teams, ensuring full alignment with and consistent execution of the organization’s mission and goals and collaborating with colleagues across the center to identify and maximize cross-functional/cross-market opportunities. Fosters the culture and talent critical to advancing our mission in the most compelling way. This includes attracting, engaging and developing a diverse, highly engaged staff team that values collaboration, trust, communication, continuous learning and accountability. Act as Kennedy Center leadership with external agencies and organizations including Destination DC, DC Visitors and Tourism, Performing Arts Center Consortium Marketing team, and others. Other duties as may be assigned. Key Qualifications Education/Experience A minimum of 7-10 years senior level marketing and advertising experience at a managerial level Executive-level experience with major non-profit cultural institution, preferably a presenting organization of Performing Arts Center Experience/skill in marketing events within extremely competitive environment Excellent written and verbal communications skills Candidate must be local or willing to relocate to the DMV area Minimum Skills and/or Knowledge Required Brand management Direct marketing, including direct mail and telemarketing Database marketing Relationship and loyalty marketing Advertising Digital marketing, including social media Consumer research Customer experience and guest service management Revenue and expense budgeting Project Management