Program Coordinator at Emergency Shelter

  • Compass Housing Alliance
  • Seattle, WA, USA
Full Time Management Nonprofit Program Management Community Services Human Services

Job Description

ABOUT THE POSITION: The Program Coordinator provides oversight and coordinates programming for the assigned human services program. Programing will directly address guest’s barriers and enable a smooth transition from homelessness into next step housing. They work with the Program Manager to facilitate development and expansion of services and facility through engaging with the community and building networks. Time is divided between Case Management support (30%), leading shift coverage and supervising front line staff (30%), administrative tasks (20%), and schedule management (20%). All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care.

ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization.

LOCATION: Pioneer Square neighborhood (Seattle, WA)
REPORTS TO: Program Manager
SCHEDULE: Weekdays plus evenings and weekends as needed for emergencies
SALARY RANGE: $49,000-$55,000 annual DOE


  • Bachelor’s degree in social work or related field strongly desired. Master’s degree, a plus. Or relevant work experience, certificate and/or equivalent continuing professional development or education.
  • Minimum of 2 years’ experience in a human service setting dealing with issues of homelessness or supportive housing, mental illness, substance abuse, employment, domestic violence, required.
  • A minimum of 1 years’ experience in direct supervision/management of people, desired.
  • A minimum of 1-year experience in case management, desired.
  • Awareness and/or training around issues of equity, intersectionality, and belonging.
  • Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
  • Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, required.

Visit our website for more details and complete an application at 


Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at