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Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment.  If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position.   Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement.   Position Summary This is professional counseling work assigned to Alachua County Community Support Services Department, Social Services, OPUS and Fire Rescue Department, Mobile Integrated Healthcare (MIH).  An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues.  Additionally, clients may have processing disorders affecting comprehension and ability to communicate.  Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.     Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes.  Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information SOAR certification preferred Master's degree is preferred   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classification is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proofng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work.   Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.  Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution.    Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of  occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management.   Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25  pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites.   Supplemental Information Acceptable related experience and education: •Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience •Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction. Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable. Acceptable related education: Associate degrees: Construction Management Construction Technology Civil Engineering Technology Building Construction Technology Associates in Science Associates in Applied Science Engineering Technology Business Management Project Management Bachelor’s degrees: Construction Management Civil Engineering Building Construction Construction Engineering Business Management Project Management An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager (Deputy Director) of Public Relations, Non-Classical is responsible for managing the strategic communications and public relations efforts of the Kennedy Center and its non-classical programming. This position serves as the lead publicist on Dance programs, Comedy, and Performances for Young Audiences and is an essential partner to the Director of Public Relations, Non-Classical. Additionally, this role works across the center, as directed, to raise the national profile of the Center as the national cultural center, presidential memorial, and a hub for education across the country. This role will be a key partner to the Non-Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects.  The role serves as a contact between members press and those artists appearing at the Kennedy Center across the spectrum of performances in the non-classical portfolio. She/he must have highly effective communication skills (both verbal and written), and be able to move efficiently and resolve any conflicts in a public, dynamic, fast-paced, high-pressure atmosphere. As a member of the Kennedy Center Public Relations Office, they will assist the team for Center-wide initiatives, including major festivals, and high-profile events such as the Mark Twain Prize for American Humor and Kennedy Center Honors. They will work closely with programming departments, as well as theater managers, the Box Office, development and various other Kennedy Center staff. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Non-Classical constituents and programs at the Kennedy Center. Fosters and maintains local, national, and international media contacts. Formulates and executes press plans, inclusive of non-traditional media, for programs across Ballet/Dance, Comedy, Theater, and Performances for Young Audiences at the Kennedy Center. Uses superb writing skills to create press releases and media advisories including announcements for full series, special performances, recurring/annual events, and ongoing initiatives. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Non-Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Engages with external artists and publicists in promoting Kennedy Center non-classical performances. Works with colleagues across the center for the creation of self-generated storytelling that advances the impact and reach of the Kennedy Center and its work. Writing and Project Management: This position will write, edit, and distribute Non-Classical press releases throughout the season and be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Assists media onsite (including reviewers, photographers, videographers, and crews) during performances, following and enforcing the Center’s policies and coordinates with programming departments so all are aware of media presence.   Other Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Oversees Kennedy Center Public Relations Coordinator and Interns.   Key Qualifications At least 4 - 6 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of theater and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Frequent night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $83,000 - $95,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position prepares, analyzes, and reports financial information in the areas of settlements, payroll, programming expenses, and receivables.  Work includes, but is not limited to, variance analysis, reconciliation of financial statement accounts, preparation of supplemental financial reporting to 3rd parties, ad hoc reporting, analytical review of activity, participating in financial closings, and system set-ups. This position oversees and contributes to the collection, verification, allocation, and recording of financial data related to theater performances and events for use by management.  This position reviews and monitors payroll transactions and accounts.  This position monitors expense transactions, advises on classifications, and works with Accounts Payable for coding and regular reviews of open purchase orders. This position contributes to areas of the audited financial statements and IRS Form 990; and prepares periodic and ad hoc reporting, research, and analysis for internal and external stakeholders.  This position problem solves and seeks continuous improvement and efficiency in their own work.  This position trains, guides, and conducts research to help others resolve issues.  Additionally, this position contributes to cross-departmental projects and process improvements. This position has frequent internal and external contact with customers.  This position supports the VP of Accounting and the Director of Accounting, Operations in ensuring conformity with corporate practices, policies and procedures.   Key Responsibilities Performance and event cost accounting – this position is responsible for all phases of performance and event accounting.  The performance and event cost accounting process is central to the Kennedy Center’s mission.  Accurate, complete, and timely recording of performance and event revenues and expenses is critically important to monitoring financial results.  This position will manage and set expectations for compliance from programmers and other colleagues across the Kennedy Center with weekly and monthly cycles; train, supervise, and manage the work of general accountants; collaborate with programmers in advance of and after productions to ensure compliance with accounting policies and procedures, uniform guidance, and contractual obligations; and to monitor the effectiveness of internal controls, accounting policies and procedures for settlements, and inform management about unusual transactions.  This position will serve as the key point of contact within the Finance Department for Kennedy Center colleagues as well as serving as a resource to Senior Finance Department personnel.  Payroll/personnel cost accounting and payroll back-up - review weekly payroll entries for accuracy; investigate discrepancies, correct errors and/or make additional general ledger journals as necessary (e.g., bi-weekly reclassification of usher labor); provide guidance and support to the Payroll group pertaining to classifications and coding; serve as a back-up for the Payroll group for processing during employee absences and vacancies. General ledger application and KCMaster maintenance - perform extensive maintenance of Lawson activity codes, structures and reports; perform routine maintenance of general ledger accounts (including activities, account categories, and accounts); perform KCMaster security set-ups; conduct KCMaster Trainings for new employees; manage approval hierarchies; serve as a key contributor in any system upgrades and in department's relationship with IT department. Month-/Year-end accounting tasks - create NSO Library, GTL and payroll allocation entries; calculate and enter year-end accruals; perform numerous asset and liability account reconciliations and make general ledger journals where and when necessary; reconcile the general ledger, activity management and KCMaster systems; research actuals to process and review reclass entries. Review of open purchase orders – Oversee and conduct quarterly and annual review of open purchase orders with requesters organization-wide for validity, coding, and delivery dates; partner with Accounts Payable group to review, edit, and void open purchase orders as needed. Other critical duties - Support preparation for and participate in annual financial statement audit and other regulatory audits as such audits occur, gathering documents, providing reports, completing analysis, and answering questions during field work; assist the Controller and Assistant Controller with preparation of the annual Form 990 and the Department of Education Indirect Cost Rate project; work on ad hoc reports and projects assigned by the CFO, VP of Accounting, Director of Accounting, Operations, and Department Heads. Other duties as assigned.  Key Qualifications Education: Bachelors degree is required. Degree in business-related field is a differentiating factor. Experience: At least 3-6 years of general accounting experience Candidate must be local or willing to relocate to the DMV area. Relocation assistant is not provided. Candidate must be willing to work onsite.  Additional Information Department culture encourages transparency, honesty with and reliance on each other to accomplish goals and tasks; Performance is measured by 3rd parties based on the timely and accurate delivery of service so department cannot tolerate an individual contributing less than their full commitment each and every day; emphasis on being viewed by our clients as a trusted advisor; must manage projects/activities in a manner that ensures delivery is consistent with both the client’s expectations and the organization’s corporate/accounting policies and procedures Although occurring infrequently, this position may be required work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond 37.5 hours/week. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Public Relations Coordinator is a frontline representative of the Kennedy Center Public Relations team, working internally across departments and externally with media, vendors, patrons, and others to coordinate day-to-day operations of the PR department. This position is an essential partner to the Vice President, Public Relations, and to the Director, Public Relations both Classical and Non-Classical, as well as the entirety of the department. The role is critical in generating high-impact news coverage of the Kennedy Center’s activities and positively reinforcing the Kennedy Center brand. Primary responsibilities include gathering materials, editing, and managing approval of content, including press releases and media advisories; managing image requests; staffing press nights and performances as needed (typically 1-2 times per week), developing and managing media lists; daily monitoring of news clips; and administrative tasks, including budget tracking, invoicing, and contracting. Additionally, the Public Relations Coordinator will assist the Vice President and Directors with institutional events, including PR logistics for major events such as the Mark Twain Prize for American Humor, the Kennedy Center Honors, season announcements, and other special events. The coordinator will also provide support for the Deputy Director, Public Relations, Classical during times of absence or time-intensive projects, on an as-needed and limited basis. Key Responsibilities In collaboration with the Deputy Director, Public Relations, Classical, the coordinator creates and manages press materials, edits per Kennedy Center style, and routes internally and externally. Involves interns in office projects and activities as appropriate. Manages administrative tasks, including budget tracking, invoicing, contracting, media monitoring, photography processing, and travel booking. Acts as administrative support to the VP of PR, scheduling meetings, reserving space, and formatting presentations. With the Deputy Director, Public Relations, Classical, reviews and deploys daily clip reports. Takes inventory and orders office supplies as needed. Acts as an assistant supervisor to guide the office’s pair of interns in the day-to-day office practices. Supports the Vice President and Directors of Public Relations in coordinating major events and initiatives. Responsibilities include coordinating PR logistics for special events, including Kennedy Center Honors, Mark Twain Prize, press dinners/conferences/events, etc. The coordinator works across departments to develop invitations; track RSVPs, coordinate event set-up, food/beverage service, arrange parking/arrival logistics, security, prepare event materials to distribute to the PR team and other departments, and other performance/event needs as required. May staff interviews, staffing news cameras, serving as a back-up on press nights, and otherwise serving as a back-up for press reps’ designated performances. Services patron inquiries and third-party requests for images and materials, including non-commercial photography and documentary requests. Collaborates with the office of Legal Counsel, the Directors of Public Relations, and the VP of Public Relations to create photography/location agreements for location shoots and asset licensing. Other duties as assigned Key Qualifications A Bachelor’s degree is required Background in or knowledge of the performing arts. Excellent writing and copyediting skills, as well as experience with publications, are required. 2+ years of professional experience in media relations preferred. Working familiarity with the digital media landscape and strategy is a plus. Microsoft Office Suite, be able to learn and adapt to changing technology Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required (i.e., off-site press events).

Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally. Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence. Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning. Position Summary Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals. Application Review Date The First Review Date for this job is: 10/15/2025. Responsibilities Program Sales & Outreach: • Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups. Pipeline & Booking Management: • Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process. Marketing & Communication Collaboration • Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends. Evaluation and Strategy: • Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand. Other duties as assigned by a supervisor. Required Qualifications • Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training. Preferred Qualifications • Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information • This is not a visa opportunity. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6632941

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $110,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Program Director is responsible for curating contemporary music programs with an emphasis on country, rock, and bluegrass music. The director will work collaboratively across the Kennedy Center different departments, programming shows that drive development and strengthen the Kennedy Center’s connection with local communities and drive both onsite visitation and online engagement.   Key Responsibilities Curating and Managing Programs Book and manage high-visibility contemporary music programs, featuring established and emerging artists. Use data analytics to make booking decisions across various venues. Maintain relationships with agencies and managers. Support public program bookings for the Millennium Stage and Support film programming. Coordinate with stakeholders to meet artist and Center goals. Project Management Develop performance metrics and analyze data to evaluate each program. Collaborate with Campus Planning to secure venue reservations. Work with Marketing and Box Office for ticket setups. Attend inter-departmental meetings to advance programming priorities. Budget Management Assist in developing and revising seasonal program budgets. Track budgets and provide financial data for grant reporting. Conduct regular budget re-projections. Other duties as assigned.  Key Qualifications 5-7 years’ experience in artistic programming. Bachelor’s degree in the arts, arts management or other related field preferred  Demonstrated knowledge of the performing arts as it pertains to all genres regionally, nationally, and internationally.  Demonstrated ability to develop trust and rapport with diverse communities. An awareness of the appropriate manner to address sensitive issues when inviting engaged participation.  Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel.  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs.  Must be able to work nights and weekends and work beyond 40 hours/week as needed.  Will participate in coverage of running programs as needed.  The noise level in the work environment is normal, except that volume may be loud during performances. Some travel may be required. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input: Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management: Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management: Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast: Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics: Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines.   Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems.   Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $92,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Senior Contracting Specialist is responsible for the full lifecycle management of complex procurement actions, with a primary focus on major construction projects and a diverse portfolio of facility service contracts. This role provides expert-level guidance on acquisition strategy and contract administration, ensuring all procurement activities are conducted in compliance with applicable regulations and organizational policies. The Senior Contracting Specialist will manage "cradle-to-grave" contracting processes, from initial requirement development through solicitation, award, administration, and final closeout. The Senior Contracting Specialist will be part of the Federal Contracting Division. The mission of the Federal Contracting Division is to provide acquisition service delivery in compliance with public policy on time and at the best value. The Senior Contracting Specialist manages pre-award and post-award tasks for complex, high-value contracts involving equipment, services, construction, and long-term projects critical to the Agency. Key Responsibilities Pre-Award Acquisition & Source Selection: Leads and executes all pre-award contracting functions for high-value, complex programs, often where little contractual precedent exists. Strategy & Planning: Develops comprehensive acquisition plans by analyzing complex requirements, conducting market research, and determining the optimal procurement method and contract type. Solicitation: Prepares and issues complete solicitation packages (RFPs, RFQs), including Statements of Work (SOW), justifications, and evaluation criteria. Conducts pre-proposal conferences and serves as the primary point of contact for industry. Evaluation & Selection: Performs detailed analysis of proposals to ensure compliance and value. Serves as a key advisor to source selection boards and facilitates communication between legal, technical, and program stakeholders. Post-Award Contract & Performance Management: Manages the full spectrum of post-award administration to ensure contractor compliance with all technical, financial, and schedule requirements. Performance Monitoring & Oversight: Actively monitors all aspects of contractor performance through progress meetings, site visits, and formal evaluation boards. Verifies adherence to schedules and satisfactory completion of deliverables. Financial Management: Manages contract financials, including cost controls, and the assessment of damages for non-performance. Leads negotiations for change orders and contract modifications. Compliance & Enforcement: Enforces all contract terms, issuing official directives like Cure Notices or Corrective Action Requests to resolve performance deficiencies. Manages the complete contract modification and change order process. Subcontract Management: Evaluates and approves contractor subcontracting plans and monitors all subcontracting activities for compliance. Leadership & Stakeholder Relations: Serves as a primary business advisor and point of contact for all contracting matters. Advisory Role: Provides expert guidance on contracting approaches to internal customers, program staff, and senior leadership. Manages official correspondence for protests, audits, and Congressional inquiries. Mentorship: Provides guidance and mentorship to junior contracting staff, promoting a culture of teamwork and quality customer service. Other duties as assigned. Key Qualifications Education: A Bachelor's degree from an accredited college or university in Business Administration, Supply Chain Management, Finance, or a related field is required. Experience: A minimum of 7-10 years of progressive experience in contract management is required. At least 5 years of this experience must be directly related to the procurement of commercial construction, architectural-engineering (A-E) services, and/or complex facility services (e.g., HVAC maintenance, janitorial, security). Expert knowledge of federal procurement regulations (e.g., Federal Acquisition Regulation - FAR) is highly desirable. Demonstrated skill in negotiating complex contract terms and pricing. Proficiency in a wide range of contract types, including Firm-Fixed-Price (FFP), Time & Materials (T&M), and Indefinite Delivery/Indefinite Quantity (IDIQ). Excellent analytical, problem-solving, and decision-making skills. Exceptional written and verbal communication skills, with the ability to clearly explain complex procurement concepts to non-technical stakeholders. Ability to manage multiple high-priority projects simultaneously in a fast-paced environment. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Director of Marketing Analytics and Ticket Sales is a strategic leader responsible for maximizing ticketing revenue by leveraging data-driven insights. This role is common in sports, live entertainment, and performing arts organizations. They oversee marketing campaigns and use advanced analytics to predict sales, optimize pricing, and enhance the fan or customer experience. The Director will oversee marketing analytics, implement a matrixed customer relationship strategy, and maximize customer retention.  The Director will develop and distribute sophisticated segmentation strategies and reporting structures for broad use and maintain best practices for revenue models, inventory management, and dynamic pricing. They will work across all presented and produced disciplines to drive loyalty and maximize efficiency and effectiveness of marketing campaign work, leveraging the organization’s CRM. The ideal candidate will be someone who is nimble and creative, with the ability to think critically and incorporate data and testing into the decision-making process, while fostering innovation across all levels of the organization.   Key Responsibilities Increase engagement with new and existing customers across the Kennedy Center’s portfolio of work, by developing and implementing customer relationship management and retention strategies Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres Advise on customer contact strategy – driving towards a goal of targeting customers at the right time, in the right format with the right content for them Direct quantitative and qualitative research projects, both within the organization and with research partners, pertaining to customer experience, engagement, and behaviors Measure campaign successes by evaluating customer surveys, analyzing campaign results, and creating data visualizations Develop a framework and methodology for mapping our existing customer journeys Effectively communicate research and insights findings to all levels of the organization through discussion and presentation. Collaborate closely with Guest Experience efforts and initiatives. Other duties as assigned. Key Qualifications MBA required, must have at 7-10 years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment and collaborating at all levels of the institution.   Data-driven with demonstrable skills in research, analysis, and project management.   Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Self-starter with previous experience in sophisticated segmentation strategy. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. They must also possess advance capabilities with standard personal computing programs and an in-depth knowledge of Tessitura. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.   Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized.     The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry.   The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process.   The Coordinator will be supported with a rotating intern as the internship program allows.    Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental.    Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention .  Confirm all details pre-event and communicate with supporting dep artments requesting event support .  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations.   Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team .  Extracting reports and data driven management for leadership review.   M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner.   Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues .  Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces.   Other duties as assigned.   Key Qualifications     A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.     Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com.   Knowledge of ArtsVision or other venue calendar software.   Extraordinary organization and communication skills .   Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations.   The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects .   Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division.    The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs.   Some extended hours including nights and weekends.  

Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Board Relations and Protocol office consists of four team members. This includes the Special Projects Manager, Director of Protocol and Legislative and Board Relations Specialist. Each of these report to the VP, Board Relations and Protocol. This department serves as an extension of the Office of the President to all matters legislative and serves the Board of Trustees. Every day is different, as it also serves as the Special projects office. Each project is considered ‘all hands on deck’ and features the greatest variety of scope of any department at the Kennedy Center. No staff position, including the VP, is exempt from any specific type of work. Every members of this team displays a ‘teamwork’ mentality and assists wherever they can.   The Specialist will support the VP, Board Relations and protocol in his role representing Kennedy Center President, Richard Grenell, on all matters related to the Board of Trustees, Legislative Affairs and special projects. Key Responsibilities   Administrative and Operational Support   Manage all incoming correspondence to the Board Relations and Protocol Office, including scheduling requests, official memos, legislative communications, and Trustee directives. Maintain the VP’s calendar, coordinate meeting logistics, prepare briefing materials, and ensure timely follow-up on action items. Develop and maintain electronic and physical filing systems to ensure efficient document management and retrieval. Oversee preparation of expense reports, travel arrangements, and procurement requests for departmental activities. Board and Trustee Relations   Prepare, format, and proofread documents, reports, and communications related to Board of Trustees activities. Draft correspondence, invitations, remarks, and acknowledgments for review by senior leadership and high-level officials. Coordinate logistics for Board meetings, dinners, receptions, and special events — including RSVP tracking, seating charts, and materials distribution. Serve as an on-site representative for the department during Board functions and events, ensuring a professional and seamless guest experience. Legislative and Government Affairs Support   Track local and federal legislation and legislators relevant to the Kennedy Center’s mission and activities. Conduct research and compile reports to support strategic legislative engagement. Assist in scheduling and preparing briefing materials for meetings with government officials and partners. Protocol and Event Support   Provide administrative and logistical support for protocol-related activities, including receiving and hosting high-ranking officials and dignitaries at Kennedy Center events. Coordinate with internal teams (e.g., Operations, Security, Guest Services) to ensure VIP and Trustee experiences are executed with precision and discretion. Serve as on-site support during evening and weekend events as needed. Project and Information Management   Collect, organize, and present information to the VP for the execution of Government Affairs, Board Relations, and department initiatives. Support cross-departmental collaboration on special projects led by the Board Relations and Protocol Office. Maintain department trackers, databases, and communications lists to ensure information accuracy and readiness. General Responsibilities   Respond promptly and professionally to the needs and requests of Kennedy Center leadership, Trustees, and staff. Uphold strict confidentiality in handling sensitive information. Adhere to all Kennedy Center policies, procedures, and standards of conduct. Other duties as assigned. Key Qualifications Minimum 3 years experience in a legislative office at the state or federal level Minimum 3 years experience as an administrative/personal assistant Preferred experience stewarding high-level VIP’s or Government officials Preferred working knowledge of the Federal legislative process Preferred Background in events and event logistics Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving.  This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities   Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to: solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management  Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned.   Key Qualifications      Bachelor’s degree required.  An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools.  A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.   Additional Information   The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required.  In those conditions, the noise level is very loud.

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  

Policy Director (0566C), California Policy Lab - 81495 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The California Policy Lab (CPL) generates research insights for government impact. Through hands-on partnerships with government agencies, CPL performs rigorous research across issue silos and builds the data infrastructure necessary to improve programs and policies that millions of Californians rely on every day. We focus our work in six policy areas: education, criminal justice reform, poverty and the social safety net, labor and employment, health, and homelessness and high needs populations. We work in close partnership with state and local public agencies, co-developing and carrying out joint research agendas. Our staff are mostly based at UC Berkeley and UCLA and we work with faculty and students at all ten UC campuses. In 2025, we are opening a new Sacramento office, housed at the University of California Student and Policy Center, across the street from the Capitol. CPL recognizes the value of having a diverse staff at all levels of the organization. We are looking for equity-minded applicants who represent and understand the diverse racial and ethnic, gender identity, sexual orientation, educational, socioeconomic, cultural, and disability backgrounds present in California. When you join our team, you can expect to be part of an inclusive and equity-focused community. The employee will be appointed through CPL's Berkeley site, which resides as a center within the Institute for Research on Labor and Employment (IRLE). Position Summary The Policy Director will lead CPL's Sacramento office, with a primary goal of amplifying CPL's impact through engagement with the legislature, the Governor's Office, and other Sacramento-based stakeholders on matters of research and data. The Policy Director will bring CPL's research and data insights into the policymaking process while also sourcing new project ideas through stakeholder engagement. The position is ideal for a seasoned policy professional with deep experience in California state government and an existing network of trusted relationships with Sacramento-based policymakers and staff. The Policy Director will represent the entire Lab and will report to the Executive Directors at our Berkeley and UCLA sites. The Policy Director will work in close coordination with the UC Office of the President's External Relations and Communications Division (ERC) and the government relations offices at relevant UC campuses, including following their guidance on how to interact with Sacramento stakeholders and regularly reporting on interactions with key policymakers. The California Policy Lab is a nonpartisan research lab focused on some of the most pressing issues facing California. CPL is not an advocacy organization, though our research is designed to be actionable and to directly inform policy at the state and local level. The Policy Director will advance CPL's mission by identifying opportunities to inform state legislation with data and research, translating CPL research into actionable recommendations, and building and maintaining research relationships with Sacramento-based stakeholders. This is an exciting opportunity to join a leading policy-focused research institute and to help craft and strengthen how we engage with policymakers across the state. This role reports to the Executive Directors at UCLA and UC Berkeley and will be part of the Leadership Team at CPL. The formal appointment will be at UC Berkeley. Application Review Date The First Review Date for this job is: 10/10/2025. Responsibilities Research Synthesis and Strategy • Develop and execute CPL's a state-level strategy for informing the policymaking process with research, in collaboration with the Executive Directors and faculty leadership at UCB and UCLA. • Analyze pending and likely future legislation to identify opportunities to inform the policy process through data and evidence. • Synthesize CPL's research to inform pending legislation and to identify areas of potential legislation to relevant stakeholders. • Identify legislative and regulatory opportunities to advance the use of government data for research and improve government decision-making. • Coordinate with CPL's research teams so they can generate relevant deliverables for Sacramento-based audiences. Internal CPL Leadership • Keep CPL leadership and staff educated on active and emerging policy issues and opportunities, as well as legislative deadlines and Sacramento-based events that are relevant to CPL's research areas. • Work with CPL's communications team and research staff to develop policy briefs, testimony, and other materials. • Mentor CPL staff on legislative processes and effective policy communications. • Manage part- or full-time contractors or staff for communications or event planning. • Coordinates, as appropriate, with CPL's Advisory Board and soon-to-be-launched Faculty Board on active policy issues. • Identify opportunities for funding or partnerships that advance CPL's strategic plan and state strategy. • Performs other duties as assigned. Stakeholder Engagement • Serve as CPL's primary representative in Sacramento. • Build and maintain relationships as a trusted research and analysis resource for key players in Sacramento. • Communicate complex research findings to policymakers, agency leaders, and advocacy partners in clear, actionable ways. • Organize briefings, testimony, public events, and other outreach to share research findings and policy recommendations. • Represent CPL at policy convenings, hearings, and other public events. • Represent CPL in relevant coalitions and stakeholder groups. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Public Affairs • Take (or refer, as appropriate) media requests on behalf of the Lab. • Author op-eds, blog posts, or other shorter commentary pieces, with a focus on uplifting CPL research findings and making CPL's research visible and understandable for a policy audience. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Required Qualifications • Minimum 5 years of professional experience in California state government, the Legislature, or related policy roles. • Ability to leverage an existing network of trusted relationships with Sacramento-based policymakers and staff. • Deep understanding of California's legislative, budgetary, and regulatory processes. • Demonstrated success translating research or technical analysis into actionable policy recommendations. • Exceptional written and verbal communication skills. • Ability to work collaboratively with a diverse range of stakeholders, including academic researchers, agency leaders, elected officials, and community partners. • Knowledge of CPL's mission and demonstrated ability to advance evidence-informed policy. • Demonstrated skill in advancing equity and understanding how policy impacts a variety of California communities. • Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications • 10+ years of professional experience in California state government, the Legislature, or related policy roles. • Experience working in one of CPL's major policy areas (criminal justice, homelessness, workforce, education, social safety net, health). • Experience developing or leading state-level policy campaigns or initiatives. • Experience in a similar role of translating complex and nuanced research findings into actionable, policy-focused insights for decision-makers. • Master's degree, JD, or other advanced degree in public policy, public administration, law, or a related field and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $120,000.00 - $170,000.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information This position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW. • This is not a visa opportunity. • This position is based in CPL's Sacramento office with occasional travel to CPL's offices at UC Berkeley and UCLA, as well as to policy convenings across California. The Policy Director will be a hybrid position, with the requirement to work at least partial weeks in the Sacramento office when the legislature is in session and at other key times along with the ability to work remotely during other times.. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6610284

About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $70M annual contributed income goal.  These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial.  The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. Manage all facets of guest management processes and assist with donor communications for signature events. The Special Events Coordinator must have exceptional customer service abilities and feel confident under significant pressure. The Special Events Coordinator should exhibit exemplary leadership skills, as they will train Special Events Interns, Assistants, and Development Staff in various tasks. They must exercise discretion in order to prioritize assignments, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center.  Key Responsibilities   Signature Events - Guest Management  Oversee all administrative aspects of the event management system (Elevated Events) including guest attendance tracking, invitation list management, and seating/ticket inventory. Collaborate with Box Office and Performance Seating leads to ensure accurate records and seamless ticketing for all signature events. Lead on-site registration and check-in for major events, ensuring smooth guest experiences and real-time problem solving under pressure. Serve as primary liaison with Government Relations, Programming, and PR to ensure guest information is tracked accurately and all departments are equipped with necessary pre-arrival communications. Train Special Events assistants/interns on guest management protocols, including registration, invitation mailings, and tax acknowledgements. Complete all post-event documentation of comp and paid guest activity for Finance closeout. Communications  Manage the Special Events inbox, providing prompt, polished responses to donors and VIP guests. Partner with Development Systems and IT to optimize processes for data collection and tracking in Tessitura CRM. Draft compelling event communications (invitations, website copy, emails, program notes) Create and manage event communication calendars, ensuring all deadlines are met and materials are distributed with precision. Send and manage event-related communications (solicitations, invitations, reminders, confirmations, and acknowledgements) through WordFly, ensuring accuracy, brand consistency, and timely delivery. Coordinate donor tax receipts and ensure compliance with finance standards. Maintain and refine all event templates, including letters, receipts, and confirmations. Benefit Event Management  Solely plan and execute small-scale benefit events (under 100 guests) from concept to completion. Develop design concepts, menus, and guest experiences that reflect creativity and current industry trends. Manage vendor relationships and oversee event logistics including load-in/out, deliveries, set-up, and execution. Ensure flawless guest experience with professional, polished, white-glove service standards. Budgeting & Finance  Track, reconcile, and process all event expenses and invoicing. Ensure budgets remain accurate, transparent, and within established guidelines. Teamwork & Institutional Engagement  Collaborate with colleagues across Development, Programming, Government Relations, and Communications to deliver unified, seamless events. Support and contribute to a culture of creativity, positivity, and professionalism. Be flexible and responsive to last-minute changes, demonstrating a solutions-oriented mindset at all times. Respond promptly and professionally to all leadership and staff needs. Other duties as assigned.   Key Qualifications      At least 2–3 years of hands-on experience in events, hospitality, or related fields, with demonstrated ability to deliver high-touch, white-glove service. Ability to work under serious, real-time pressure without sacrificing quality. Comfort with shifting timelines, last-minute changes, and evolving event plans. Strong organizational skills, detail-oriented execution, and follow-through. Exceptional communication skills—both written and verbal. Positive, professional, and unflappable attitude in high-stakes situations. Technical Skills: Proficiency in event systems (Tessitura, Elevated Events preferred), Mailing systems (WordFly, Mail Chimp) MS Office Suite, and familiarity with CRM or database management. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  

HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR City of Worcester Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR Department/Division Diversity and Inclusion Apply Start Date 09/19/2025 Apply End Date 10/22/2025 Type Full Time Hours 40 Per Week Wage $69,898 - $91,542 annually Description HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION CITY OF WORCESTER The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions. The ideal candidate will possess extensive experience in compliance at the local, state, or federal level, with a focus on social justice, civil rights, investigative work, and/or program coordination. The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services. Bilingual applicants are encouraged to apply. ESSENTIAL ELEMENTS: Human Rights and Accessibility Compliance: • Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures. Investigations and Case Management: • Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status. Boards and Commission Support: • Serve as staff liaison to assign boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities. Education, Training, and Policy Development: • Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide. Partnerships and Community Engagement: • Attend community events that align with the mission and work of the Human Rights and Accessibility Office under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law. • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required. MINIMUM REQUIREMENTS: • Bachelor's degree in human rights, social justice or a related field OR; An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements • Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills PREFERRED QUALIFICATIONS: • Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law Special Requirements: • Reliable means of transportation SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov. To apply, visit https://apptrkr.com/6587221.