Triangle Community Foundation
RTP, Durham, NC, USA
The Senior Program Officer will join the Community Engagement team and will serve as the primary liaison with an external foundation partner, which the Foundation collaborates with to manage a portfolio of general operating and capacity building grants to nonprofit organizations in the Triangle.
We are seeking someone with experience working in the nonprofit sector, who is skilled at both program management and relationship-building. This person will foster relationships with grantee partners, our network of donors and philanthropic organizations, and serves in a bridge role connecting the donor and community engagement teams.
Please submit a cover letter and resume no later than Tuesday, April 2, 2024.
ESSENTIAL RESPONSIBILITIES:
Manage Funder Partner Grant Portfolio
Grant program management
In collaboration with funder partner, design grantmaking process(es) that achieve grant program goals and is responsive to funder partner priorities, nonprofit ecosystem trends, and shared organizational values.
Utilize online grants management system and database to implement grantmaking processes across the lifecycle of a grant, from application to grant disbursement to reporting.
Manage multi-year budgets to track expected vs. actual grant and programmatic expenses.
Develop and implement mechanisms for tracking output and outcome data from grantees, as aligned with internal and external reporting requirements and develop reports to share impact data and stories.
Grantee stewardship and capacity-building
Provide stewardship to a portfolio of 20-30 Triangle-based nonprofit organizations through one-on-one site visits and check-ins (virtual or in-person).
Curate opportunities for grantee cohort fellowship and learning through workshops and/or peer convenings.
Identify and facilitate opportunities for connection within the grantee cohort and between nonprofits and funders, donors, and other resource-providers in the Triangle.
Funder partner engagement
Lead regular meetings with funder partner liaison to keep them up to date on grantees, prospective applicants, program budget, and non-grant capacity-building, learning, and connection opportunities.
Provide thought leadership in collaboration with funder partner liaison to ensure programmatic activities achieve desired impact.
Impact Assessment, Evaluation, and Storytelling
Create and implement evaluation activities to measure the impact of grant and non-grant investments.
Collaborate with Triangle Community Foundation’s internal Marketing and Communications Department to create communications to tell the story of impact within nonprofits, among the cohort of funded organizations, and about the partnership between the Foundation and the external partner.
Support Triangle Community Foundation’s Strategic Directions
Serve as an active member of the Community Engagement Team, participating in team-wide activities, including weekly team meetings, nonprofit engagement events, and supporting team members on special projects or initiatives as applicable.
Serve as an active member of the Triangle Community Foundation Team, participating in regular staff meetings, strategic planning, and retreat activities.
Help facilitate regular cross-functional team meetings, aimed at coordinating donor engagement, community engagement, and marketing and communications activities.
Represent the Foundation at external events, meetings, or advisory groups as they align with work plan priorities, areas of expertise, and Foundation needs.
QUALIFICATIONS AND ATTRIBUTES:
Commitment to the Foundation's goals, values, and mission to inspire and mobilize giving, leadership, and action.
Minimum of 5 years’ experience working in the nonprofit sector.
Knowledge of local nonprofits in the Triangle (Chatham, Durham, Orange, and Wake counties).
Strong organizational skills to balance multiple projects and deadlines, including the flexibility to adjust activities and priorities and take on new responsibilities.
Willingness to work a hybrid schedule. In-office collaboration occurs in an open work environment comprised of workstations and huddle rooms.
Able to travel independently and attend off-site meetings with external stakeholders.
Experience with grant writing and/or grant making.
Experience creating and managing program- or project-level budgets.
Proficient with Microsoft Office suite of products.
Experience with databases and/or project management applications.
Strong interpersonal and facilitation skills, exercising professionalism and customer service mentality.
Ability and willingness to work closely with other colleagues as a team; promotes relationship building that is conducive to effective relationships among diverse team members.
College degree preferred.
COMPENSATION & BENEFITS:
The salary range for this position is $73,000 - $79,000.
This is a contract-funded at-will position with the Foundation.
Benefits include health insurance (medical, HSA, HRA), dental insurance, retirement plan and contributions, wellness benefit & Employee Assistance Program, professional development opportunities, and generous PTO to support an optimal work/life balance.
Full Time
The Senior Program Officer will join the Community Engagement team and will serve as the primary liaison with an external foundation partner, which the Foundation collaborates with to manage a portfolio of general operating and capacity building grants to nonprofit organizations in the Triangle.
We are seeking someone with experience working in the nonprofit sector, who is skilled at both program management and relationship-building. This person will foster relationships with grantee partners, our network of donors and philanthropic organizations, and serves in a bridge role connecting the donor and community engagement teams.
Please submit a cover letter and resume no later than Tuesday, April 2, 2024.
ESSENTIAL RESPONSIBILITIES:
Manage Funder Partner Grant Portfolio
Grant program management
In collaboration with funder partner, design grantmaking process(es) that achieve grant program goals and is responsive to funder partner priorities, nonprofit ecosystem trends, and shared organizational values.
Utilize online grants management system and database to implement grantmaking processes across the lifecycle of a grant, from application to grant disbursement to reporting.
Manage multi-year budgets to track expected vs. actual grant and programmatic expenses.
Develop and implement mechanisms for tracking output and outcome data from grantees, as aligned with internal and external reporting requirements and develop reports to share impact data and stories.
Grantee stewardship and capacity-building
Provide stewardship to a portfolio of 20-30 Triangle-based nonprofit organizations through one-on-one site visits and check-ins (virtual or in-person).
Curate opportunities for grantee cohort fellowship and learning through workshops and/or peer convenings.
Identify and facilitate opportunities for connection within the grantee cohort and between nonprofits and funders, donors, and other resource-providers in the Triangle.
Funder partner engagement
Lead regular meetings with funder partner liaison to keep them up to date on grantees, prospective applicants, program budget, and non-grant capacity-building, learning, and connection opportunities.
Provide thought leadership in collaboration with funder partner liaison to ensure programmatic activities achieve desired impact.
Impact Assessment, Evaluation, and Storytelling
Create and implement evaluation activities to measure the impact of grant and non-grant investments.
Collaborate with Triangle Community Foundation’s internal Marketing and Communications Department to create communications to tell the story of impact within nonprofits, among the cohort of funded organizations, and about the partnership between the Foundation and the external partner.
Support Triangle Community Foundation’s Strategic Directions
Serve as an active member of the Community Engagement Team, participating in team-wide activities, including weekly team meetings, nonprofit engagement events, and supporting team members on special projects or initiatives as applicable.
Serve as an active member of the Triangle Community Foundation Team, participating in regular staff meetings, strategic planning, and retreat activities.
Help facilitate regular cross-functional team meetings, aimed at coordinating donor engagement, community engagement, and marketing and communications activities.
Represent the Foundation at external events, meetings, or advisory groups as they align with work plan priorities, areas of expertise, and Foundation needs.
QUALIFICATIONS AND ATTRIBUTES:
Commitment to the Foundation's goals, values, and mission to inspire and mobilize giving, leadership, and action.
Minimum of 5 years’ experience working in the nonprofit sector.
Knowledge of local nonprofits in the Triangle (Chatham, Durham, Orange, and Wake counties).
Strong organizational skills to balance multiple projects and deadlines, including the flexibility to adjust activities and priorities and take on new responsibilities.
Willingness to work a hybrid schedule. In-office collaboration occurs in an open work environment comprised of workstations and huddle rooms.
Able to travel independently and attend off-site meetings with external stakeholders.
Experience with grant writing and/or grant making.
Experience creating and managing program- or project-level budgets.
Proficient with Microsoft Office suite of products.
Experience with databases and/or project management applications.
Strong interpersonal and facilitation skills, exercising professionalism and customer service mentality.
Ability and willingness to work closely with other colleagues as a team; promotes relationship building that is conducive to effective relationships among diverse team members.
College degree preferred.
COMPENSATION & BENEFITS:
The salary range for this position is $73,000 - $79,000.
This is a contract-funded at-will position with the Foundation.
Benefits include health insurance (medical, HSA, HRA), dental insurance, retirement plan and contributions, wellness benefit & Employee Assistance Program, professional development opportunities, and generous PTO to support an optimal work/life balance.
Triangle Community Foundation
Overview
The Senior Donor Engagement Officer provides strategic direction and front-line stewardship to a portfolio of donor-advised fundholders. This position substantially contributes to the Foundation’s philanthropic vision, mission, and values – and thus to the overall quality of life in our community.
Responsibilities
Donor Portfolio Management
Proactively manage portfolio of approximately 100-125+ DAFs, including corporate and committee-advised funds
Develop long-term relationships through personal interaction with assigned fundholders, striving to connect fundholders with the Foundation Impact Areas, as well as causes they care about
Provide excellent service, communication, and Foundation resources, to donor-advised fundholders (DAFs), ensuring they are achieving their philanthropic objectives through targeted grantmaking and fund management.
Plan and implement a strategy to ensure assigned donors are given appropriate attention each year.
Develop and implement an annual giving program as part of operational planning and budgeting for the Fund for the Triangle
Facilitate face-to-face and virtual visits for stewardship and solicitation efforts.
Consistently highlight the Foundation’s focus areas as funding opportunities and ensure that other staff-suggested grants to nonprofit partners are shared with fundholders.
Educate fundholders on philanthropic trends, best practices, and Triangle community needs through partnership with Community Engagement
Maintain current fundholder data, record donor engagement touchpoints in CSuite, the Foundation’s Customer Relationship Management (CRM) software.
Use existing CRM and communication systems and processes to report on donor activity.
Implements proficient and comprehensive philanthropic and donor stewardship best practices.
Participates and engages with the Donor Engagement Team within the Philanthropic Engagement Department
Attends bi-weekly Philanthropic Engagement meetings to contribute to larger Philanthropic Engagement strategies and objectives with a willingness to share ideas, skills, and information with peers to maximize department effectiveness.
Works closely with other departments to leverage events, projects, and activities to enhance donor engagement and stewardship.
Is a thought-partner with the Director of Donor Engagement to accomplish department objectives, strategies, and key performance indicators.
Participates in assigned special projects as required.
QUALIFICATIONS & ATTRIBUTES
Commitment to the Foundation's goals, values, and mission.
Minimum of five years of experience working within fundraising departments at non-profit organizations.
Direct experience and comfort in working with high wealth individuals.
Willing to work flexibly within a hybrid work environment and to adjust activities and priorities to take on new responsibilities. In-office collaboration occurs in an open work environment comprised of workstations and huddle rooms.
Ability to travel independently throughout the Triangle (Chatham, Durham, Orange, and Wake counties) to visit with fundholders and non-profits as necessary.
Certified in Customer or Client Services is preferred.
Strong data management skills: Experience with databases, Microsoft Office Suite and spreadsheet proficiency is crucial.
Strong organizational, interpersonal, and facilitation skills to balance multiple projects and deadlines.
Excellent judgment and ability to think independently.
Ability and willingness to collaborate closely with other colleagues as a team.
Excellent writing and oral presentation skills; experience in writing in a variety of styles and for a variety of audiences.
Full Time
Overview
The Senior Donor Engagement Officer provides strategic direction and front-line stewardship to a portfolio of donor-advised fundholders. This position substantially contributes to the Foundation’s philanthropic vision, mission, and values – and thus to the overall quality of life in our community.
Responsibilities
Donor Portfolio Management
Proactively manage portfolio of approximately 100-125+ DAFs, including corporate and committee-advised funds
Develop long-term relationships through personal interaction with assigned fundholders, striving to connect fundholders with the Foundation Impact Areas, as well as causes they care about
Provide excellent service, communication, and Foundation resources, to donor-advised fundholders (DAFs), ensuring they are achieving their philanthropic objectives through targeted grantmaking and fund management.
Plan and implement a strategy to ensure assigned donors are given appropriate attention each year.
Develop and implement an annual giving program as part of operational planning and budgeting for the Fund for the Triangle
Facilitate face-to-face and virtual visits for stewardship and solicitation efforts.
Consistently highlight the Foundation’s focus areas as funding opportunities and ensure that other staff-suggested grants to nonprofit partners are shared with fundholders.
Educate fundholders on philanthropic trends, best practices, and Triangle community needs through partnership with Community Engagement
Maintain current fundholder data, record donor engagement touchpoints in CSuite, the Foundation’s Customer Relationship Management (CRM) software.
Use existing CRM and communication systems and processes to report on donor activity.
Implements proficient and comprehensive philanthropic and donor stewardship best practices.
Participates and engages with the Donor Engagement Team within the Philanthropic Engagement Department
Attends bi-weekly Philanthropic Engagement meetings to contribute to larger Philanthropic Engagement strategies and objectives with a willingness to share ideas, skills, and information with peers to maximize department effectiveness.
Works closely with other departments to leverage events, projects, and activities to enhance donor engagement and stewardship.
Is a thought-partner with the Director of Donor Engagement to accomplish department objectives, strategies, and key performance indicators.
Participates in assigned special projects as required.
QUALIFICATIONS & ATTRIBUTES
Commitment to the Foundation's goals, values, and mission.
Minimum of five years of experience working within fundraising departments at non-profit organizations.
Direct experience and comfort in working with high wealth individuals.
Willing to work flexibly within a hybrid work environment and to adjust activities and priorities to take on new responsibilities. In-office collaboration occurs in an open work environment comprised of workstations and huddle rooms.
Ability to travel independently throughout the Triangle (Chatham, Durham, Orange, and Wake counties) to visit with fundholders and non-profits as necessary.
Certified in Customer or Client Services is preferred.
Strong data management skills: Experience with databases, Microsoft Office Suite and spreadsheet proficiency is crucial.
Strong organizational, interpersonal, and facilitation skills to balance multiple projects and deadlines.
Excellent judgment and ability to think independently.
Ability and willingness to collaborate closely with other colleagues as a team.
Excellent writing and oral presentation skills; experience in writing in a variety of styles and for a variety of audiences.
