University of San Francisco
San Francisco, CA, USA
Assistant Director, Stewardship and Donor Reporting
University of San Francisco
R0005363
USF Hilltop Campus
Job Title:
Assistant Director, Stewardship and Donor Reporting
Job Summary:
JOB SUMMARY:
Reporting to the Senior Director, Donor Services and Stewardship, the Assistant Director is responsible for supporting the growth of donor contributions to the University of San Francisco by managing elements of the stewardship programming at USF. Through cultivating existing relationships, and supporting the establishment, retention and growth of new ones, the Assistant Director will strengthen USF's development program. The Assistant Director will be responsible for leading and managing initiatives aimed at elevating the USF donor experience. These initiatives include custom stewardship opportunities including writing and producing impact and financial reports, managing USF's giving societies, and creating unique and exclusive donor experiences.
The Assistant Director will ensure that stewardship and donor reporting practices will further the goals of both the University and the development division. By working across the Division and with campus partners, the Assistant Director will work closely with the Director on overall strategy, measurement and efficacy of Stewardship activities, and manage a portfolio of stewardship programming.
The Assistant Director will use exceptional attention to detail and time management to accomplish their goals through project planning, management, ownership and follow through to ensure the University's donors feel appreciated, connected, and informed about the impact of their gift(s). Our stewardship activities will educate, engage, inspire and thank donors for their generosity. Stewardship and donor reporting activities are continually evaluated to ensure they are well received by our stakeholders.
Full Job Description:
ESSENTIAL RESPONSIBILITIES:
The efforts of the Assistant Director will support the long-term USF Development strategy to enhance the University's connection to a wide array of donors. The Assistant Director will work in close collaboration with colleagues across the division and other University staff, volunteers and vendors to develop, plan, coordinate and deliver unique and meaningful donor opportunities.
The Assistant Director will research best practices, industry trends, and regularly reach out to peer institutions to implement new ideas and successful trends that can be implemented at USF. In addition to research, the Assistant Director will develop tools for analyzing the efficacy and impact of stewardship initiatives at USF in order to make informed decisions on our work and demonstrate ROI.
The Assistant Director will:
● Craft written communications such as presidential and vice presidential acknowledgement letters, briefs, event scripts, talking points, and donor reports
● Manage gift acknowledgement process, delegating writing as needed and collaborating with departments within Development and across the university
● Oversee USF's suite of giving societies, including communications, engagement strategy, recognition, and donor experiences
● Create and manage individualized stewardship plans, comprehensive stewardship reports, and ad hoc stewardship requests
● Maximize the effectiveness of stewardship communications by building templates, tools and guides where necessary to ensure efficiency and consistency
● Utilize databases to track and analyze data, and produce reports on the efficacy of stewardship initiatives, working in close collaboration with Development Services and other departments in the division and on campus
● Interpret and analyze data to support smart decision making in segmentation for stewardship initiatives
● Oversee the implementation of donor recognition including donor signage and donor gifts/mementos
● Design and conduct opportunities for internal and external input/feedback to ensure that benefits and experiences offered by the Office of Development are meaningful and serve as incentives and engagement tools towards continued support
● Leverage on-campus events and campus visits from special guests as opportunities for donor engagement
● Contribute to regular brainstorming on innovative, unique, and personalized stewardship communications and experiences
● Collaborate with key partners on the creation and implementation of individualized stewardship plans
● Research and communicate emerging trends and best practices in donor engagement and stewardship and lead the implementation of new initiatives
● Implement stewardship for special initiatives and campaigns
● Support the successful planning and execution of the University's premier events in collaboration with University Special Events.
● Take on other duties to support stewardship programming as required or assigned
● Project manage stewardship and donor relations campaigns, creative processes, and small events
● Actively seek and participate in professional development opportunities, such as conferences, workshops, and webinars, as it pertains to the role.
● Actively participate in inclusion, diversity, equity, action, and access learning opportunities to support an inclusive, diverse, and engaged work environment
QUALIFICATIONS
● Bachelor's degree required; advanced degree strongly preferred
● Minimum of three years of progressively responsible development experience in an academic or non-profit environment
● Experience managing full-time staff or student interns
● Exceptional written and verbal communication skills, advanced interpersonal skills with a demonstrated ability to effectively build mutually beneficial relationships with a diverse group of people
● Demonstrated ability to work independently and make informed decisions while also displaying a passion for learning and the confidence to ask questions
● Comfort and agility working with database or other CRM
● Understanding of and respect for confidential nature of donor information
● Ability to pivot and manage multiple priorities and deadlines
● Commitment to the Mission, Vision, and Values of the University of San Francisco
Additional desirable skills, knowledge and abilities:
● Experience developing and leading the overall strategy and implementation of complex projects with multiple stakeholders, input channels, and deadlines
● Exceptional communication skills demonstrated both in written and spoken forms.
● High emotional intelligence, demonstrated through excellent relationship building skills with internal and external colleagues and stakeholders, along with an intuitive understanding of what will make donors, prospects, and associates feel appreciated
● Excellent collaboration skills along with a demonstrated ability to communicate plans and activities while also gaining support and buy-in
● Strong analytical, project management, deadline management and problem-solving skills
● Exceptional attention to detail, including exceptional writing; analyzing and presenting donor data, navigating databases, and an ability to understand giving data and trends
•
Full-Time/Part-Time:
Full time
Pay Rate:
Salary
To apply, visit https://apptrkr.com/3034480.
The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit http://www.usfca.edu.
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
Full Time
Assistant Director, Stewardship and Donor Reporting
University of San Francisco
R0005363
USF Hilltop Campus
Job Title:
Assistant Director, Stewardship and Donor Reporting
Job Summary:
JOB SUMMARY:
Reporting to the Senior Director, Donor Services and Stewardship, the Assistant Director is responsible for supporting the growth of donor contributions to the University of San Francisco by managing elements of the stewardship programming at USF. Through cultivating existing relationships, and supporting the establishment, retention and growth of new ones, the Assistant Director will strengthen USF's development program. The Assistant Director will be responsible for leading and managing initiatives aimed at elevating the USF donor experience. These initiatives include custom stewardship opportunities including writing and producing impact and financial reports, managing USF's giving societies, and creating unique and exclusive donor experiences.
The Assistant Director will ensure that stewardship and donor reporting practices will further the goals of both the University and the development division. By working across the Division and with campus partners, the Assistant Director will work closely with the Director on overall strategy, measurement and efficacy of Stewardship activities, and manage a portfolio of stewardship programming.
The Assistant Director will use exceptional attention to detail and time management to accomplish their goals through project planning, management, ownership and follow through to ensure the University's donors feel appreciated, connected, and informed about the impact of their gift(s). Our stewardship activities will educate, engage, inspire and thank donors for their generosity. Stewardship and donor reporting activities are continually evaluated to ensure they are well received by our stakeholders.
Full Job Description:
ESSENTIAL RESPONSIBILITIES:
The efforts of the Assistant Director will support the long-term USF Development strategy to enhance the University's connection to a wide array of donors. The Assistant Director will work in close collaboration with colleagues across the division and other University staff, volunteers and vendors to develop, plan, coordinate and deliver unique and meaningful donor opportunities.
The Assistant Director will research best practices, industry trends, and regularly reach out to peer institutions to implement new ideas and successful trends that can be implemented at USF. In addition to research, the Assistant Director will develop tools for analyzing the efficacy and impact of stewardship initiatives at USF in order to make informed decisions on our work and demonstrate ROI.
The Assistant Director will:
● Craft written communications such as presidential and vice presidential acknowledgement letters, briefs, event scripts, talking points, and donor reports
● Manage gift acknowledgement process, delegating writing as needed and collaborating with departments within Development and across the university
● Oversee USF's suite of giving societies, including communications, engagement strategy, recognition, and donor experiences
● Create and manage individualized stewardship plans, comprehensive stewardship reports, and ad hoc stewardship requests
● Maximize the effectiveness of stewardship communications by building templates, tools and guides where necessary to ensure efficiency and consistency
● Utilize databases to track and analyze data, and produce reports on the efficacy of stewardship initiatives, working in close collaboration with Development Services and other departments in the division and on campus
● Interpret and analyze data to support smart decision making in segmentation for stewardship initiatives
● Oversee the implementation of donor recognition including donor signage and donor gifts/mementos
● Design and conduct opportunities for internal and external input/feedback to ensure that benefits and experiences offered by the Office of Development are meaningful and serve as incentives and engagement tools towards continued support
● Leverage on-campus events and campus visits from special guests as opportunities for donor engagement
● Contribute to regular brainstorming on innovative, unique, and personalized stewardship communications and experiences
● Collaborate with key partners on the creation and implementation of individualized stewardship plans
● Research and communicate emerging trends and best practices in donor engagement and stewardship and lead the implementation of new initiatives
● Implement stewardship for special initiatives and campaigns
● Support the successful planning and execution of the University's premier events in collaboration with University Special Events.
● Take on other duties to support stewardship programming as required or assigned
● Project manage stewardship and donor relations campaigns, creative processes, and small events
● Actively seek and participate in professional development opportunities, such as conferences, workshops, and webinars, as it pertains to the role.
● Actively participate in inclusion, diversity, equity, action, and access learning opportunities to support an inclusive, diverse, and engaged work environment
QUALIFICATIONS
● Bachelor's degree required; advanced degree strongly preferred
● Minimum of three years of progressively responsible development experience in an academic or non-profit environment
● Experience managing full-time staff or student interns
● Exceptional written and verbal communication skills, advanced interpersonal skills with a demonstrated ability to effectively build mutually beneficial relationships with a diverse group of people
● Demonstrated ability to work independently and make informed decisions while also displaying a passion for learning and the confidence to ask questions
● Comfort and agility working with database or other CRM
● Understanding of and respect for confidential nature of donor information
● Ability to pivot and manage multiple priorities and deadlines
● Commitment to the Mission, Vision, and Values of the University of San Francisco
Additional desirable skills, knowledge and abilities:
● Experience developing and leading the overall strategy and implementation of complex projects with multiple stakeholders, input channels, and deadlines
● Exceptional communication skills demonstrated both in written and spoken forms.
● High emotional intelligence, demonstrated through excellent relationship building skills with internal and external colleagues and stakeholders, along with an intuitive understanding of what will make donors, prospects, and associates feel appreciated
● Excellent collaboration skills along with a demonstrated ability to communicate plans and activities while also gaining support and buy-in
● Strong analytical, project management, deadline management and problem-solving skills
● Exceptional attention to detail, including exceptional writing; analyzing and presenting donor data, navigating databases, and an ability to understand giving data and trends
•
Full-Time/Part-Time:
Full time
Pay Rate:
Salary
To apply, visit https://apptrkr.com/3034480.
The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit http://www.usfca.edu.
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
University of San Francisco
San Francisco, CA, USA
Assistant Director of Financial Aid, Scholarships and Outreach
University of San Francisco
R0005334
USF Hilltop Campus
Job Title:
Assistant Director of Financial Aid, Scholarships and Outreach
Job Summary:
The Assistant Director for Scholarships and Outreach supports the Office of Financial Aid and students by overseeing the management of Donor funded restricted and unrestricted scholarships held by University, Development, campus departments and academic units, assisting them in the development, awarding and management of those funds. They will develop and maintain a comprehensive outreach campaign, as well as conduct student workshops. Additionally, the Assistant Director for Systems collaborates in assisting with student and other customer contacts during peak periods and/or absence of other assigned staff.
Full Job Description:
Job Description:
Responsible for compliance with University, State and Federal regulations as they pertain to the donor funded scholarships and the awarding of the funds.
Manages data in the Financial Aid Information System student aid database using knowledge of federal needs analysis and federal and state financial aid programs when awarding scholarship funds.
Counsels current and prospective students and parents in identifying internal and external scholarship opportunities.
Conducts scholarship workshops.
Participates in developing software and programs to support and enhance the administration of various scholarship programs.
Assists in producing scholarship marketing materials.
Develop comprehensive outreach campaigns to financial aid students in print, email, via phone, etc. concerning professional judgment options and tracks success for future planning purposes.
Serves as a subject matter expert (tax preparation, professional judgment regulations, and verification) to coordinate training opportunities for members of the USF community.
Conducts completion workshops to support and articulate processes for student comprehension.
Assist the Financial Aid team with advisor of the day customer service duties.
Maintains a commitment to the college mission, vision and values.
Engages positively with colleagues, handles conflict directly and professionally, contributes to team discussions, collaborates and helps colleagues, assumes the best from colleagues, provides and accepts constructive feedback, follows through on commitments, and supports final decisions that are made.
Act as “back-up” initial contact for all students, faculty, staff, and other guests of the Office of Financial Aid.
Travel to training workshops as assigned.
Additional Responsibilities:
Serve on committees as authorized by the Director.
Perform other tasks and projects as assigned by the Director or Associate Director.
Requirements:
Bachelor's degree and at least one year of higher education experience - admissions or financial aid with counseling, customer service, and/or administrative support.
Demonstrated ability to collect and analyze data and to use independent judgment where appropriate.
Excellent interpersonal and communication skills, a demonstrated ability to work with a diverse client population, and commitment to continuous quality improvement and customer services.
Experience with and knowledge of PC based administrative software - Microsoft suite including Excel and Word.
Demonstrated ease of learning new software and computer technology.
Preferred Qualifications:
Any combination of experience with Ellucian Banner, PeopleSoft, and/or Microsoft Office.
Knowledge of federal, state, and/or institutional financial aid program rules, regulations, or processes.
3+ years of progressive work in a financial aid or student financial services environment.
Full-Time/Part-Time:
Full time
Pay Rate:
Salary
To apply, visit https://apptrkr.com/2691627.
The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit http://www.usfca.edu.
Copyright ©2021 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
jeid-6524a7291798ee41a01770b3cbd56e75
Full Time
Assistant Director of Financial Aid, Scholarships and Outreach
University of San Francisco
R0005334
USF Hilltop Campus
Job Title:
Assistant Director of Financial Aid, Scholarships and Outreach
Job Summary:
The Assistant Director for Scholarships and Outreach supports the Office of Financial Aid and students by overseeing the management of Donor funded restricted and unrestricted scholarships held by University, Development, campus departments and academic units, assisting them in the development, awarding and management of those funds. They will develop and maintain a comprehensive outreach campaign, as well as conduct student workshops. Additionally, the Assistant Director for Systems collaborates in assisting with student and other customer contacts during peak periods and/or absence of other assigned staff.
Full Job Description:
Job Description:
Responsible for compliance with University, State and Federal regulations as they pertain to the donor funded scholarships and the awarding of the funds.
Manages data in the Financial Aid Information System student aid database using knowledge of federal needs analysis and federal and state financial aid programs when awarding scholarship funds.
Counsels current and prospective students and parents in identifying internal and external scholarship opportunities.
Conducts scholarship workshops.
Participates in developing software and programs to support and enhance the administration of various scholarship programs.
Assists in producing scholarship marketing materials.
Develop comprehensive outreach campaigns to financial aid students in print, email, via phone, etc. concerning professional judgment options and tracks success for future planning purposes.
Serves as a subject matter expert (tax preparation, professional judgment regulations, and verification) to coordinate training opportunities for members of the USF community.
Conducts completion workshops to support and articulate processes for student comprehension.
Assist the Financial Aid team with advisor of the day customer service duties.
Maintains a commitment to the college mission, vision and values.
Engages positively with colleagues, handles conflict directly and professionally, contributes to team discussions, collaborates and helps colleagues, assumes the best from colleagues, provides and accepts constructive feedback, follows through on commitments, and supports final decisions that are made.
Act as “back-up” initial contact for all students, faculty, staff, and other guests of the Office of Financial Aid.
Travel to training workshops as assigned.
Additional Responsibilities:
Serve on committees as authorized by the Director.
Perform other tasks and projects as assigned by the Director or Associate Director.
Requirements:
Bachelor's degree and at least one year of higher education experience - admissions or financial aid with counseling, customer service, and/or administrative support.
Demonstrated ability to collect and analyze data and to use independent judgment where appropriate.
Excellent interpersonal and communication skills, a demonstrated ability to work with a diverse client population, and commitment to continuous quality improvement and customer services.
Experience with and knowledge of PC based administrative software - Microsoft suite including Excel and Word.
Demonstrated ease of learning new software and computer technology.
Preferred Qualifications:
Any combination of experience with Ellucian Banner, PeopleSoft, and/or Microsoft Office.
Knowledge of federal, state, and/or institutional financial aid program rules, regulations, or processes.
3+ years of progressive work in a financial aid or student financial services environment.
Full-Time/Part-Time:
Full time
Pay Rate:
Salary
To apply, visit https://apptrkr.com/2691627.
The University of San Francisco is located in the heart of one of the world’s most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a student’s passion for social justice and a desire to “Change the World From Here.” For more information, visit http://www.usfca.edu.
Copyright ©2021 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
jeid-6524a7291798ee41a01770b3cbd56e75
