Raftelis

The Position The City Manager is restructuring the City Manager’s Office to include three Assistant City Managers and is seeking two new strategic leaders to join the organization. Under the direction of the City Manager and in partnership with the current Assistant City Manager, the new Assistant City Managers will collaborate to continue building a culture of strategic management that aligns the City’s key initiatives and advances a purposeful, efficient, and transparent approach to understanding and responding to community needs. The Assistant City Managers exercise strategic and visionary thinking for long-term organization-wide application and impact and have delegated authority to make decisions on behalf of the City Manager. Hillsboro is a full-service city and provides services through the City Manager’s Office, Economic & Community Development, Finance, Fire & Rescue, Human Resources, Information Services, Library, Parks & Recreation, Police, Public Works, and Water. Each position provides cross-functional leadership for outcomes across assigned departments and will oversee a designated portfolio of services that reflects the strengths of the successful candidates and supports cohesive service delivery. Portfolios may evolve and adjust over time in response to Council priorities, organizational initiatives, and changing business and community needs. The Assistant City Managers are executive leaders who shape the City's future by driving enterprise-wide visioning, strategic planning, clear direction, and policy development. Serving as key advisors and the acting City Manager when needed, these roles empower department directors to deliver core municipal services while overseeing major projects and ensuring strict adherence to legal, contractual, and records management obligations and City values. The Assistant City Managers are strategic, forward-thinking leaders who connect Hillsboro's big-picture vision to meaningful action. Partnering seamlessly with the City Manager and their peer Assistant City Manager, they lead the organization as one team with a unified voice. By bringing diverse perspectives to the Executive Leadership Team, they help shape the City's future and empower staff to deliver outstanding services. These leaders effectively balance strategic planning with operational and workforce awareness, positioning the organization for long-term success. Successful candidates are collaborative, emotionally intelligent professionals who foster strong relationships across departments, with elected officials, and throughout the community. They lead with integrity, transparency, self-awareness, and sound judgment to cultivate a positive, accountable workplace. Approaching their work with humility and authenticity, the Assistant City Managers drive employee engagement through proactive communication, collaborative problem-solving, and innovative service delivery. Their people-centered approach inspires confidence and builds a unified culture focused on public service excellence. Qualifications At least ten years of progressively responsible administrative experience in government management, including at least three years of experience supervising professional-level staff, is required. Prior leadership experience overseeing complex services, programs and projects is essential. Demonstrating a deep understanding of a city’s day-to-day operations is ideal, as is prior experience in a growing community. A sound financial background with a strong understanding of budgets is required. A strong labor relations background that balances employee and City interests with the financial realities is ideal. Knowledge and experience in a full-service City are beneficial but not required. A bachelor’s degree in public administration, business administration, or a closely related field is required. An equivalent combination of experience and education that enables success as an Assistant City Manager will be considered. Compensation and Benefits The salary range for the Assistant City Manager positions is $182,515 – $240,177 and will depend on the qualifications of the successful candidates. The City of Hillsboro offers a comprehensive and competitive total compensation package, including high-quality benefits, and prioritizes employee well-being. For a complete breakdown of the City’s extensive Benefits Package, please review the Employee Benefits Guide . How to Apply Applications will be accepted electronically by Raftelis at raftelis.com . Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning July 6, 2026.

Company Description: Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning. We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”. Job Summary: We are seeking a highly motivated and analytical Consultant to join our Organizational Assessment practice. In this role, you will play a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. You will work closely with project managers and client teams, providing robust data analysis, conducting research, and supporting the development of actionable recommendations. While this role supports a variety of organizational assessments, candidates with an interest or background in operations are highly encouraged to apply. Primary Responsibilities: With little oversight, analyze organizational data, workflows, and performance metrics to identify opportunities for operational improvement. Assist in conducting qualitative and quantitative research, including stakeholder interviews, surveys, and benchmarking studies. Support the evaluation of operations practices within local government agencies. Draft comprehensive reports, memos, and presentations that clearly communicate complex findings and strategic recommendations to clients. Participate in client meetings, workshops, and presentations. Collaborate effectively with project managers to ensure deliverables are completed on time and meet our rigorous quality standards. Requirements: A Bachelor’s degree in public administration, business, public policy, or a related field. 5+ years of experience within the local government or utility sectors. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. High proficiency in Microsoft Office applications (Excel, PowerPoint, Word). Ability to manage multiple tasks simultaneously. Ability to travel as needed to client sites across the country. Ability to commute to one of our office locations (Santa Barbara, CA; Denver, CO; Littleton, CO; Orlando, FL; Kansas City, MO; Charlotte, NC; Durham, NC; Albany, NY; Cincinnati, OH; or Austin, TX) Preferences: Master’s degree. Located in the Western United States. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Rewards: Working for a value-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation and excellent benefits that include: 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits Health Savings Account Medical and Dependent Care Flexible Spending Accounts Vision Insurance Company paid Life and Disability Insurance Employee Assistance Program Discretionary paid time off program Education Reimbursement Program 401(k) with company contributions Long-Term care benefits Pet insurance Hybrid work schedule (three days in the office and two days remote)  The salary range for the Consultant position is $78 to $104k. Compensation depends on education, experience, and location. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law. Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536. To learn more about Raftelis and apply, please visit www.raftelis.com .

Company Description: Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning. We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”. Job Summary: The Organizational Assessment Practice is seeking a Manager based in the Western United States. This role plays a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. The Manager directs consulting engagements from initiation to completion, ensuring exceptional quality and serving as the primary point of contact for client relations. Primary Responsibilities: Manage complex organizational assessment projects from start to finish, keeping teams on schedule and within budget. Perform detailed quality assurance on all project deliverables, reports, and data analyses to maintain the highest standards of accuracy. Build and maintain strong, productive relationships with client stakeholders, acting as a trusted advisor throughout the engagement. Conduct organizational and operational reviews of local government and utility departments. Present findings and recommendations to client leadership, governing bodies, and utility boards. Support business development efforts by identifying client needs and contributing to proposal development. Mentor and guide junior project staff to support their professional development. Requirements: A Bachelor’s degree in public administration, business, public policy, or a related field. 10+ years of experience managing projects or working within the local government or utility sectors. Proven track record of managing long-term consulting or operational projects from start to finish. Exceptional client relations and communication skills, with the ability to present complex information clearly. Demonstrated experience performing rigorous quality assurance on professional documents and operational plans. Strong analytical skills and the ability to solve complex organizational challenges. Ability to travel as needed to client sites, primarily located in the Western United States. Based in the Western United States. Preferences: Master’s degree. Consulting experience. Direct experience in operations work. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Rewards: Working for a values-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation, generous bonus structure and excellent benefits that include: 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits Health Savings Account Medical and Dependent Care Flexible Spending Accounts Vision Insurance Company paid Life and Disability Insurance Employee Assistance Program Discretionary paid time off program Education Reimbursement Program 401(k) with company contributions Long-Term care benefits Pet insurance  The salary range for the Manager position is $104k to $172k. Compensation depends on education, experience, and location. Employees in the position of Manager may be eligible for an annual performance bonus in the range of up to 25% of compensation, depending on the firm’s yearly performance, their practices' performance, and the performance of the employee. Such bonuses are not guaranteed and are at the discretion of the firm. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or local law. Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Allison Harllee, Human Resources Manager at 704-269-2536. To learn more about Raftelis and apply, please visit www.raftelis.com .