The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the program and project management team. We’re currently searching for an experienced Senior Program Director, (SPD) Technology to join our team. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. This position requires hands-on experience in all aspects of program and project management and software architecture. The SPD must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP. The SPD will also play a key role in managing several vendor relationships. Key Responsibilities Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances Partner with IT and non-IT business sponsors to define success metrics and criteria Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of the Kennedy Center’s operational and mission objectives Manage user expectations with respect to the finished product; provide projects oversight Create and communicate project status, team and stakeholder meeting agendas, and other communication as required Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs Prioritize IT initiatives across functional work areas for effective resource planning Continually update and follow up with relevant business stakeholders of project status and periodically publish project status reports. Assess and resolve all high priority project risks as they are encountered Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts Works in a fast-paced project delivery environment collaborating with internal clients, vendors, stakeholders, and sponsors Organizes and guides project operations through Agile methodologies; defines roles and responsibilities for users and stakeholders Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of technology projects Mentor project team and stakeholders on project management process and requirements Assist the Technology, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals, and project scoping Key Qualifications Bachelor’s degree (or equivalent) preferably in IT, Project Management, or a business-related field. At least 10 years of experience in IT program and project management. 10+ years’ experience with Agile project management delivery. PMP certification, business analyst background, highly desired. End-to-end working knowledge of CRM, data and systems integration and implementation of HRIS (UKG), ERP (Sage Intacct) systems Experience working within a highly complex organization as a project or program manager and enterprise IT environments Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present IT and project management information to a non-IT audience Proficiency in Microsoft Office and working knowledge of related financial systems
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the program and project management team. We’re currently searching for an experienced Senior Program Director, (SPD) Technology to join our team. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. This position requires hands-on experience in all aspects of program and project management and software architecture. The SPD must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP. The SPD will also play a key role in managing several vendor relationships. Key Responsibilities Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances Partner with IT and non-IT business sponsors to define success metrics and criteria Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of the Kennedy Center’s operational and mission objectives Manage user expectations with respect to the finished product; provide projects oversight Create and communicate project status, team and stakeholder meeting agendas, and other communication as required Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs Prioritize IT initiatives across functional work areas for effective resource planning Continually update and follow up with relevant business stakeholders of project status and periodically publish project status reports. Assess and resolve all high priority project risks as they are encountered Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts Works in a fast-paced project delivery environment collaborating with internal clients, vendors, stakeholders, and sponsors Organizes and guides project operations through Agile methodologies; defines roles and responsibilities for users and stakeholders Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of technology projects Mentor project team and stakeholders on project management process and requirements Assist the Technology, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals, and project scoping Key Qualifications Bachelor’s degree (or equivalent) preferably in IT, Project Management, or a business-related field. At least 10 years of experience in IT program and project management. 10+ years’ experience with Agile project management delivery. PMP certification, business analyst background, highly desired. End-to-end working knowledge of CRM, data and systems integration and implementation of HRIS (UKG), ERP (Sage Intacct) systems Experience working within a highly complex organization as a project or program manager and enterprise IT environments Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present IT and project management information to a non-IT audience Proficiency in Microsoft Office and working knowledge of related financial systems
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Reporting to the Chief HR Officer, the Director, HR Operations is a key member of the senior leadership team, providing visionary leadership and strategic direction for Human Resources functions, ensuring alignment with the mission of the institution. Operating within a unionized environment with 17 collective bargaining agreements, this position is instrumental in supporting the overall organization by ensuring compliance with labor laws and fostering a harmonious working environment. The incumbent is responsible for: helping development HR operational strategies, implementing HR operational strategies; ensuring high levels of employee engagement and aligning human capital resources with organizational strategies. Responsibilities include: the development of strong partnerships with business leaders and coaching and developing managers and front-line leaders, analyzing business information and leading HR and business project initiatives; proactively engaging in employee relations issues, including investigations, managing employee development/training activities; and developing and managing programs, policies, and procedures. In addition to supervising the Senior Business Partner and an HR Coordinator, the Director, HR Operations also serves as a senior advisor to members of the leadership team. There will be strong collaboration between the Director of Total Rewards, Director of Talent Acquisition and Diversity and this role to ensure a collaborative, strategic approach to supporting the Kennedy Center teams. Key Responsibilities HR Operations: Oversee, facilitate, and deliver high-quality, responsive, and partnership-focused services to internal customers. Plan, supervise, and carry out human resources activities while managing and mentoring a Senior HR Business Partner and HR Coordinator, ensuring the effective efforts of the Human Resources functions. Strategic Leadership and Advisement : Collaborate with senior leadership to provide strategic input into the development, implementation, and training of policies and procedures that align with organizational objectives. Act as a Business Partner and Advisor to the Office of the President and Senior Staff. Advise senior leadership and provide guidance and input on department restructures, change initiatives, talent development and the succession planning process. Collaborate with the Directors of Talent Acquisition and Total Rewards to ensure a cohesive strategy. Manage the department budget for HR and provide HR metrics and reporting for Board and senior leadership. Provide HR consulting services to designated client departments and executive leadership. Employee Experience and Engagement : Drive initiatives for employee experience, engagement, and internal communications. Lead exit interviews and collaborate with Director of Talent Acquisition and Diversity to tell the employee lifecycle story from onboarding to exit. Training and Development : Design, develop, and facilitate training programs that align with organizational goals and foster employee development. Conduct regular assessments to measure the impact of training programs on employee performance. Policy Development and Implementation : Draft, advise on, and implement HR policies that are aligned with the organization's overall strategy and compliance requirements. Collaborate with Legal to ensure policies adhere to legal standards. Develop strategies for the effective implementation and rollout of new policies. Manage the Kennedy Center Employee Handbook to ensure accurate and up-to-date information. Labor Relations and Compliance : Oversee and manage HR operations related to labor relations in conjunction with Legal and Total Rewards, ensuring compliance with 17 Collective Bargaining Agreements. Foster positive relations with unions, participate in negotiations, and work to maintain a harmonious working environment. Conduct regular reviews of labor laws to ensure ongoing compliance. Other duties as assigned. Key Qualifications Bachelor’s degree in human resources, Business Administration, or related field required, Master’s degree highly preferred. At least seven years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred. Labor experience strongly preferred. HR certification (SPHR, PHR, SHRM-CP, or SHRM-SCP) strongly preferred. Excellent knowledge of federal, state/district employment laws and regulations. Strong written and verbal communication skills, including public speaking skills. Ability to collaborate with and balance the needs of multiple stakeholder groups. Proficiency with Microsoft Word, PowerPoint, and Excel. Excellent analytical and decision-making abilities Team management skills Coaching skills or certification a plus. Candidate must be local or willing to relocate to the DMV area. Additional Information The Kennedy Center is currently operating in a hybrid work environment with the expectation that regular office presence will occur, specifically for team meetings, trainings, etc. Occasional evening and weekend work may be required (typically with advance notice) with travel as needed on a minimum basis.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Reporting to the Chief HR Officer, the Director, HR Operations is a key member of the senior leadership team, providing visionary leadership and strategic direction for Human Resources functions, ensuring alignment with the mission of the institution. Operating within a unionized environment with 17 collective bargaining agreements, this position is instrumental in supporting the overall organization by ensuring compliance with labor laws and fostering a harmonious working environment. The incumbent is responsible for: helping development HR operational strategies, implementing HR operational strategies; ensuring high levels of employee engagement and aligning human capital resources with organizational strategies. Responsibilities include: the development of strong partnerships with business leaders and coaching and developing managers and front-line leaders, analyzing business information and leading HR and business project initiatives; proactively engaging in employee relations issues, including investigations, managing employee development/training activities; and developing and managing programs, policies, and procedures. In addition to supervising the Senior Business Partner and an HR Coordinator, the Director, HR Operations also serves as a senior advisor to members of the leadership team. There will be strong collaboration between the Director of Total Rewards, Director of Talent Acquisition and Diversity and this role to ensure a collaborative, strategic approach to supporting the Kennedy Center teams. Key Responsibilities HR Operations: Oversee, facilitate, and deliver high-quality, responsive, and partnership-focused services to internal customers. Plan, supervise, and carry out human resources activities while managing and mentoring a Senior HR Business Partner and HR Coordinator, ensuring the effective efforts of the Human Resources functions. Strategic Leadership and Advisement : Collaborate with senior leadership to provide strategic input into the development, implementation, and training of policies and procedures that align with organizational objectives. Act as a Business Partner and Advisor to the Office of the President and Senior Staff. Advise senior leadership and provide guidance and input on department restructures, change initiatives, talent development and the succession planning process. Collaborate with the Directors of Talent Acquisition and Total Rewards to ensure a cohesive strategy. Manage the department budget for HR and provide HR metrics and reporting for Board and senior leadership. Provide HR consulting services to designated client departments and executive leadership. Employee Experience and Engagement : Drive initiatives for employee experience, engagement, and internal communications. Lead exit interviews and collaborate with Director of Talent Acquisition and Diversity to tell the employee lifecycle story from onboarding to exit. Training and Development : Design, develop, and facilitate training programs that align with organizational goals and foster employee development. Conduct regular assessments to measure the impact of training programs on employee performance. Policy Development and Implementation : Draft, advise on, and implement HR policies that are aligned with the organization's overall strategy and compliance requirements. Collaborate with Legal to ensure policies adhere to legal standards. Develop strategies for the effective implementation and rollout of new policies. Manage the Kennedy Center Employee Handbook to ensure accurate and up-to-date information. Labor Relations and Compliance : Oversee and manage HR operations related to labor relations in conjunction with Legal and Total Rewards, ensuring compliance with 17 Collective Bargaining Agreements. Foster positive relations with unions, participate in negotiations, and work to maintain a harmonious working environment. Conduct regular reviews of labor laws to ensure ongoing compliance. Other duties as assigned. Key Qualifications Bachelor’s degree in human resources, Business Administration, or related field required, Master’s degree highly preferred. At least seven years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred. Labor experience strongly preferred. HR certification (SPHR, PHR, SHRM-CP, or SHRM-SCP) strongly preferred. Excellent knowledge of federal, state/district employment laws and regulations. Strong written and verbal communication skills, including public speaking skills. Ability to collaborate with and balance the needs of multiple stakeholder groups. Proficiency with Microsoft Word, PowerPoint, and Excel. Excellent analytical and decision-making abilities Team management skills Coaching skills or certification a plus. Candidate must be local or willing to relocate to the DMV area. Additional Information The Kennedy Center is currently operating in a hybrid work environment with the expectation that regular office presence will occur, specifically for team meetings, trainings, etc. Occasional evening and weekend work may be required (typically with advance notice) with travel as needed on a minimum basis.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Human Resources department at the Kennedy Center is restructuring to provide more customized support to our unique departments. This includes the addition of the Sr. Manager, Human Resources Business Partner role to serve as an internal consultant and liaison between HR and the leaders in the assigned client departments. The Sr. Manager & HR Business Partner (Sr. Mgr HRBP) serves as collaborative advisor, providing a proactive, practical, strategic and valued HR perspective in partnership with leaders of the assigned client groups. The Sr. Mgr HRBP provides guidance to both management and staff regarding recruiting, compensation, training, and performance management. The position serves as a consultant to management on human resource-related issues, seeks to develop integrated solutions, and formulates partnerships across the HR function to deliver value-added service to managers and employees throughout the business unit. The Sr. Mgr HRBP works collaboratively with other HR colleagues in Talent Acquisition, Total Rewards, and Payroll to deliver excellent customer service and drive employee engagement across the organization. Key Responsibilities Consulting and coaching: Provide guidance to department and team leaders on leadership development, performance management, talent management, organization alignment, and culture and employee engagement. Utilize breadth and depth of HR experience, business acumen, organizational knowledge, and analytics to implement and evaluate the effectiveness and efficiencies of HR programs and processes; makes recommendations for strategic changes that support institutional priorities and goals. Offer day-to-day coaching to leadership on a variety of areas including employee relations, policy interpretation and application, and talent management and development Serve as the human resources point of contact for employees in assigned departments to provide policy direction, problem resolution, performance management, and coaching Support the implementation of performance management processes and ensures alignment with organizational goals and strategies. Establish and foster effective working relationships and strong business partnerships. Regularly participate in department and team meetings with assigned client groups. Collaboration with HR colleagues: Provide input into HR programs, initiatives, and service delivery strategy based on business needs and advise on and support the deployment and delivery of HR initiatives. Evaluate patterns and trends to provide proactive insight and solutions for development and training. Lead and participate in special projects and HR initiatives as assigned. Identify opportunities for improving service delivery methods and procedures. Learning & Development (L&D): Partner with Sr. Director to develop training curriculum and materials to support Kennedy Center initiative to build a Continuous Learning training platform to be facilitated in person and virtually across the organization. Identify areas of improvement and develop training materials to address L&D needs for individual business units and individual executive coaching needs. Manage new hire onboarding for assigned departments in collaboration with Talent Acquisition colleagues. Conduct training in support of HR programs and policies. Provide facilitation services for client groups and the Center as a whole as needed. HR Projects: Support implementation and administrative tasks for new and existing HR and Business initiatives that align with department and organization goals. Establish, track and manage project initiatives in project management tool (Asana). Other duties as assigned. Key Qualifications Bachelor’s degree required. Educational background in Business Administration, Human Resources, or related field preferred. HR Certification (SPHR, PHR, SHRM-SCP, SHRM-CP, etc.) strongly preferred. Minimum five (5) years human resources experience required, with experience in at least two areas of HR. Prior experience as Learning & Development administrator, HR business partner strongly preferred. Experience in employee relations or employee development strongly preferred. Prior consulting experience is a plus. Working knowledge of full human resource disciplines, including but not limited to employee relations, performance management, federal and state employment laws, recruiting, diversity, and compensation. Proven ability to effectively coach and mentor employees and leaders through complex issues. Exceptional interpersonal and communication skills, including ability to effectively make presentations and facilitate workshops. Ability to thrive in a rapidly changing environment and learn the unique business needs of assigned client groups. Strong business acumen, project management skills, and demonstrated credibility as a trusted advisor and confidant to management. Excellent computer skills with proficiency in Microsoft Word, Excel, and Outlook Proven ability to exercise sound judgement, tact and discretion with dealing with sensitive and confidential information Ability to work independently with initiative and discretion. Maintain a high degree of confidentiality. Strong analytical and problem-solving skills with the ability to identify and recommend creative solutions. Ability to collaborate effectively with a variety of stakeholders. Additional Information This position may require local travel to other Kennedy Center locations in the DMV area on occasion. This position may require evening or weekend hours on rare occasions and typically with advance notice. This position is eligible for flexible work arrangements, including flexible schedule/hours and hybrid remote and on-site work. This position is not eligible for full-time remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Human Resources department at the Kennedy Center is restructuring to provide more customized support to our unique departments. This includes the addition of the Sr. Manager, Human Resources Business Partner role to serve as an internal consultant and liaison between HR and the leaders in the assigned client departments. The Sr. Manager & HR Business Partner (Sr. Mgr HRBP) serves as collaborative advisor, providing a proactive, practical, strategic and valued HR perspective in partnership with leaders of the assigned client groups. The Sr. Mgr HRBP provides guidance to both management and staff regarding recruiting, compensation, training, and performance management. The position serves as a consultant to management on human resource-related issues, seeks to develop integrated solutions, and formulates partnerships across the HR function to deliver value-added service to managers and employees throughout the business unit. The Sr. Mgr HRBP works collaboratively with other HR colleagues in Talent Acquisition, Total Rewards, and Payroll to deliver excellent customer service and drive employee engagement across the organization. Key Responsibilities Consulting and coaching: Provide guidance to department and team leaders on leadership development, performance management, talent management, organization alignment, and culture and employee engagement. Utilize breadth and depth of HR experience, business acumen, organizational knowledge, and analytics to implement and evaluate the effectiveness and efficiencies of HR programs and processes; makes recommendations for strategic changes that support institutional priorities and goals. Offer day-to-day coaching to leadership on a variety of areas including employee relations, policy interpretation and application, and talent management and development Serve as the human resources point of contact for employees in assigned departments to provide policy direction, problem resolution, performance management, and coaching Support the implementation of performance management processes and ensures alignment with organizational goals and strategies. Establish and foster effective working relationships and strong business partnerships. Regularly participate in department and team meetings with assigned client groups. Collaboration with HR colleagues: Provide input into HR programs, initiatives, and service delivery strategy based on business needs and advise on and support the deployment and delivery of HR initiatives. Evaluate patterns and trends to provide proactive insight and solutions for development and training. Lead and participate in special projects and HR initiatives as assigned. Identify opportunities for improving service delivery methods and procedures. Learning & Development (L&D): Partner with Sr. Director to develop training curriculum and materials to support Kennedy Center initiative to build a Continuous Learning training platform to be facilitated in person and virtually across the organization. Identify areas of improvement and develop training materials to address L&D needs for individual business units and individual executive coaching needs. Manage new hire onboarding for assigned departments in collaboration with Talent Acquisition colleagues. Conduct training in support of HR programs and policies. Provide facilitation services for client groups and the Center as a whole as needed. HR Projects: Support implementation and administrative tasks for new and existing HR and Business initiatives that align with department and organization goals. Establish, track and manage project initiatives in project management tool (Asana). Other duties as assigned. Key Qualifications Bachelor’s degree required. Educational background in Business Administration, Human Resources, or related field preferred. HR Certification (SPHR, PHR, SHRM-SCP, SHRM-CP, etc.) strongly preferred. Minimum five (5) years human resources experience required, with experience in at least two areas of HR. Prior experience as Learning & Development administrator, HR business partner strongly preferred. Experience in employee relations or employee development strongly preferred. Prior consulting experience is a plus. Working knowledge of full human resource disciplines, including but not limited to employee relations, performance management, federal and state employment laws, recruiting, diversity, and compensation. Proven ability to effectively coach and mentor employees and leaders through complex issues. Exceptional interpersonal and communication skills, including ability to effectively make presentations and facilitate workshops. Ability to thrive in a rapidly changing environment and learn the unique business needs of assigned client groups. Strong business acumen, project management skills, and demonstrated credibility as a trusted advisor and confidant to management. Excellent computer skills with proficiency in Microsoft Word, Excel, and Outlook Proven ability to exercise sound judgement, tact and discretion with dealing with sensitive and confidential information Ability to work independently with initiative and discretion. Maintain a high degree of confidentiality. Strong analytical and problem-solving skills with the ability to identify and recommend creative solutions. Ability to collaborate effectively with a variety of stakeholders. Additional Information This position may require local travel to other Kennedy Center locations in the DMV area on occasion. This position may require evening or weekend hours on rare occasions and typically with advance notice. This position is eligible for flexible work arrangements, including flexible schedule/hours and hybrid remote and on-site work. This position is not eligible for full-time remote work.
Engineering Supervisor
City of Portland
Salary: $125,632.00 - $177,236.80 Annually
Job Type: Regular
Job Number: 2023-01296
Location: 1120 SW 5th Ave, OR
Bureau: Portland Water Bureau
Closing: 1/2/2024 11:59 PM Pacific
The Position Job Appointment: Full-Time Work Schedule: Mon-Fri. 8-5 Work Location: Hybrid/work location: The Portland Building 1120 SW 5th Avenue, Portland OR 97204. Remote work must be performed within Oregon or Washington. For more information, click https://employees.portland.gov/human-resources/people-culture/workplace-framework-and-requirements. Benefit: Please check our benefits tab for an overview of benefits for this position Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and a cover letter.
Position Summary: The Water Bureau has an exciting opportunity in its Engineering Design Section. This position will manage a group that completes capital projects for the Engineering Services Group. The role will help in ensuring the delivering high quality, efficient, and critical projects for Portland Water Bureau (PWB) customers. The Engineering Supervisor will work closely with the Design Section Engineering Manager to lead and supervise a staff of Engineers, Engineering Technicians, and Capital Project Managers.
This position currently oversees work to support the water bureaus Groundwater, and Pump Station & Distribution Storage Programs. Responsibilities include providing oversight for and assigning work for engineering staff to ensure that program and project goals are met. Work includes review of scopes, schedules and budgets for the program and individual projects are established and maintained. This position monitors and provides input for projects from Planning to Construction Management; performs design project quality assurance/quality control check; actively participates as a member of Project Review Board (PRB) and the Engineering Management Team (EMT). The position provides technical training and mentoring for Section staff; guides development of staff to fill future needs; interacts with other Groups in the water bureau, other city bureaus and outside agencies on joint projects. This position may also be designated project manager to lead sensitive and/or technically complex projects requiring a senior level engineer.
To successfully deliver these programs, the Engineering Supervisor will collaborate with a wide range of stakeholders, including staff throughout the PWB (operations, maintenance and construction, water quality, resource protection), consultants, construction contractors, other City bureaus, regulatory agencies, and the general public. This position has the opportunity to build and grow this program, to recommend standards, policies, and procedures that protect PWB assets, and to develop new pathways for collaboration with internal and external stakeholders.
The Engineering Supervisor in this section will continue to develop, support, grow equity and diversity in staff, workplace environment, processes, and program goals. The position will also actively participate in supporting the Bureau's Strategic Plan, Vision and Mission statements. This is a permanent full-time position.
What you'll get to do:
• Lead your team by developing a vision and strategy to build a strong, equitable team focused on supporting stakeholder needs.
• Foster strong relationships with other groups in the Portland Water Bureau as well as interagency and external customers through strong collaboration.
• Build a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse, complex City services.
• Help shape policies, processes, and standards; help establish budgets and provide workload forecasting for number as well as types of staff needed to achieve goals.
• Supervise staff, including establishing performance expectations and goals; recruit and hire staff to meet program and project delivery goals; provide instruction for performance improvement and development; evaluate performance and complete annual performance reviews; recommend discipline as necessary.
• Proactively identify, mitigate, resolve, track design and project management issues.
As a person, you are (a):
• Relationship Builder: An outgoing professional who values partnerships and forms relationships
• Equitable Leader: Strong leader with commitment to your position as well as your team/employees. Creates and promotes an equitable workplace that demonstrates an environment respectful of working in a multicultural society.
• Visionary: Someone who can see a direction that supports the Program and the Bureau's vision and mission, then help develop a path to get there
• Communicator: A strong communicator who keenly understands the value of regular and open communication to staff and to stakeholders, both verbally and in writing, and considers ways to improve
• Dedicated: Have a passion for public service and a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed
• Quality and detail focused: Someone who values quality work, and is an organizer/planner who thrives on details and uncompromising in consistency and accuracy
About the Bureau: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The Water Bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility. We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead.
Have a question?Contact the Recruiter Anna Morgan, Senior RecruiterAnna.Morganhttps://www.governmentjobs.com/careers/portlandor/jobs/newprint/troylynn.craft@portlandoregon.gov%C2%A0
To Qualify Applicants should specifically address and demonstrate in their cover letter and resume how their education, training, and/or experience meet each of the following minimum qualifications:
• Knowledge of engineering administration, project and program planning and management, organization principles, and management fundamentals and methods. • Ability to create, maintain, and supervise a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services. • Ability to establish and maintain effective working relationships with management, staff, and others encountered in the course of the work. • Knowledge of principles and standards of leadership and employee supervision, including training, scheduling, and performance evaluation. • Thorough knowledge of engineering theory, principles, practices, costs, construction techniques, trends, regulations, standards, equipment, materials related to the area of specialization or organizational unit. • Knowledge of budgeting, scheduling, cost control, safety, and administrative practices.Although not required, please let us know if you meet the following preferred qualification:
Experience: Eight (8) years of progressively responsible experience in professional engineering, including two (2) years of experience in a supervisory role.
Applicants must also possess:
• Professional Engineering (PE) License and ability to obtain an Oregon license within six month of the date of hire. • A valid state driver's license and an https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-309-driving-recordsat the time of hire.
The Recruitment Process
STEP 1: Apply online between December 11, 2023 - January 2, 2024
Required Application Materials:
• Resume • Cover Letter Addressing Minimum Qualifications
Optional Application Materials: • If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.
Application Tips: • Your Cover Letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your answers to the supplemental questions.. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach any additional documents. • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
Step 2: Minimum Qualification Evaluation: Week of January 1 - Week of January 8, 2024 • An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%. • Your cover letter and resume will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Mid January 2024 • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 4: Selection (Interview): Late January 2024 • Hiring bureau will review and select candidates for an interview. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: February 2024Step 6: Start Date: • A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional Information https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer
To apply, please visit https://apptrkr.com/4859226
Full Time
Engineering Supervisor
City of Portland
Salary: $125,632.00 - $177,236.80 Annually
Job Type: Regular
Job Number: 2023-01296
Location: 1120 SW 5th Ave, OR
Bureau: Portland Water Bureau
Closing: 1/2/2024 11:59 PM Pacific
The Position Job Appointment: Full-Time Work Schedule: Mon-Fri. 8-5 Work Location: Hybrid/work location: The Portland Building 1120 SW 5th Avenue, Portland OR 97204. Remote work must be performed within Oregon or Washington. For more information, click https://employees.portland.gov/human-resources/people-culture/workplace-framework-and-requirements. Benefit: Please check our benefits tab for an overview of benefits for this position Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and a cover letter.
Position Summary: The Water Bureau has an exciting opportunity in its Engineering Design Section. This position will manage a group that completes capital projects for the Engineering Services Group. The role will help in ensuring the delivering high quality, efficient, and critical projects for Portland Water Bureau (PWB) customers. The Engineering Supervisor will work closely with the Design Section Engineering Manager to lead and supervise a staff of Engineers, Engineering Technicians, and Capital Project Managers.
This position currently oversees work to support the water bureaus Groundwater, and Pump Station & Distribution Storage Programs. Responsibilities include providing oversight for and assigning work for engineering staff to ensure that program and project goals are met. Work includes review of scopes, schedules and budgets for the program and individual projects are established and maintained. This position monitors and provides input for projects from Planning to Construction Management; performs design project quality assurance/quality control check; actively participates as a member of Project Review Board (PRB) and the Engineering Management Team (EMT). The position provides technical training and mentoring for Section staff; guides development of staff to fill future needs; interacts with other Groups in the water bureau, other city bureaus and outside agencies on joint projects. This position may also be designated project manager to lead sensitive and/or technically complex projects requiring a senior level engineer.
To successfully deliver these programs, the Engineering Supervisor will collaborate with a wide range of stakeholders, including staff throughout the PWB (operations, maintenance and construction, water quality, resource protection), consultants, construction contractors, other City bureaus, regulatory agencies, and the general public. This position has the opportunity to build and grow this program, to recommend standards, policies, and procedures that protect PWB assets, and to develop new pathways for collaboration with internal and external stakeholders.
The Engineering Supervisor in this section will continue to develop, support, grow equity and diversity in staff, workplace environment, processes, and program goals. The position will also actively participate in supporting the Bureau's Strategic Plan, Vision and Mission statements. This is a permanent full-time position.
What you'll get to do:
• Lead your team by developing a vision and strategy to build a strong, equitable team focused on supporting stakeholder needs.
• Foster strong relationships with other groups in the Portland Water Bureau as well as interagency and external customers through strong collaboration.
• Build a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse, complex City services.
• Help shape policies, processes, and standards; help establish budgets and provide workload forecasting for number as well as types of staff needed to achieve goals.
• Supervise staff, including establishing performance expectations and goals; recruit and hire staff to meet program and project delivery goals; provide instruction for performance improvement and development; evaluate performance and complete annual performance reviews; recommend discipline as necessary.
• Proactively identify, mitigate, resolve, track design and project management issues.
As a person, you are (a):
• Relationship Builder: An outgoing professional who values partnerships and forms relationships
• Equitable Leader: Strong leader with commitment to your position as well as your team/employees. Creates and promotes an equitable workplace that demonstrates an environment respectful of working in a multicultural society.
• Visionary: Someone who can see a direction that supports the Program and the Bureau's vision and mission, then help develop a path to get there
• Communicator: A strong communicator who keenly understands the value of regular and open communication to staff and to stakeholders, both verbally and in writing, and considers ways to improve
• Dedicated: Have a passion for public service and a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed
• Quality and detail focused: Someone who values quality work, and is an organizer/planner who thrives on details and uncompromising in consistency and accuracy
About the Bureau: The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The Water Bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult—and essential—work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility. We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead.
Have a question?Contact the Recruiter Anna Morgan, Senior RecruiterAnna.Morganhttps://www.governmentjobs.com/careers/portlandor/jobs/newprint/troylynn.craft@portlandoregon.gov%C2%A0
To Qualify Applicants should specifically address and demonstrate in their cover letter and resume how their education, training, and/or experience meet each of the following minimum qualifications:
• Knowledge of engineering administration, project and program planning and management, organization principles, and management fundamentals and methods. • Ability to create, maintain, and supervise a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services. • Ability to establish and maintain effective working relationships with management, staff, and others encountered in the course of the work. • Knowledge of principles and standards of leadership and employee supervision, including training, scheduling, and performance evaluation. • Thorough knowledge of engineering theory, principles, practices, costs, construction techniques, trends, regulations, standards, equipment, materials related to the area of specialization or organizational unit. • Knowledge of budgeting, scheduling, cost control, safety, and administrative practices.Although not required, please let us know if you meet the following preferred qualification:
Experience: Eight (8) years of progressively responsible experience in professional engineering, including two (2) years of experience in a supervisory role.
Applicants must also possess:
• Professional Engineering (PE) License and ability to obtain an Oregon license within six month of the date of hire. • A valid state driver's license and an https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-309-driving-recordsat the time of hire.
The Recruitment Process
STEP 1: Apply online between December 11, 2023 - January 2, 2024
Required Application Materials:
• Resume • Cover Letter Addressing Minimum Qualifications
Optional Application Materials: • If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.
Application Tips: • Your Cover Letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your answers to the supplemental questions.. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach any additional documents. • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
Step 2: Minimum Qualification Evaluation: Week of January 1 - Week of January 8, 2024 • An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%. • Your cover letter and resume will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Mid January 2024 • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 4: Selection (Interview): Late January 2024 • Hiring bureau will review and select candidates for an interview. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: February 2024Step 6: Start Date: • A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional Information https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer
To apply, please visit https://apptrkr.com/4859226
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Director, Enterprise Systems leads a high-performing team of technology professionals and stakeholders to create and implement a technical strategy and provide business value by delivering superior IT solutions for The Kennedy Center for the Performing Arts. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. The SD, ES plays a key leadership role in the research and development of new technologies and pushes for innovation and creativity to drive productivity. This position requires exceptional communication and technical design skills to drive innovation. Systems integration and leadership experience is necessary to ensure that applications are integrated across the Kennedy Center ecosystem. This position requires hands-on experience in all aspects of application management and software architecture. The SD, ES must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP and experience with Tessitura, UKG, and Lawson is a definite plus. The SD, ES will also play a key role in managing several vendor relationships. Key Responsibilities Define, develop, and manage IT systems team members to provide high quality application solutions. Ensure Systems team is structured to effectively deliver value via high quality solutions. Continuously evaluate staff and create a go forward organizational strategy. Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of The Kennedy Center’s operational and mission objectives. Manage user expectations with respect to the finished product; provide projects oversight. Prioritize IT systems initiatives across functional work areas for effective resource planning. Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs. Evaluate installed software solutions and identify areas to improve standards, simplify, enhance functionality and/or transition to solutions to improve supportability. Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances. Motivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets. Assist the Project Management, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals and project scoping. Key Qualifications 10+ years’ management experience in information technology, with some of that time in a performing arts, cultural institution or non-profit environment. Strong understanding of end-user technology experiences. Knowledge of the system development life cycle, especially current and emerging application management tools/platforms. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Expertise in a broad range of business problems and their various system solutions. Strong critical thinking and managerial skills, including management of remote staff. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Director, Enterprise Systems leads a high-performing team of technology professionals and stakeholders to create and implement a technical strategy and provide business value by delivering superior IT solutions for The Kennedy Center for the Performing Arts. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. The SD, ES plays a key leadership role in the research and development of new technologies and pushes for innovation and creativity to drive productivity. This position requires exceptional communication and technical design skills to drive innovation. Systems integration and leadership experience is necessary to ensure that applications are integrated across the Kennedy Center ecosystem. This position requires hands-on experience in all aspects of application management and software architecture. The SD, ES must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP and experience with Tessitura, UKG, and Lawson is a definite plus. The SD, ES will also play a key role in managing several vendor relationships. Key Responsibilities Define, develop, and manage IT systems team members to provide high quality application solutions. Ensure Systems team is structured to effectively deliver value via high quality solutions. Continuously evaluate staff and create a go forward organizational strategy. Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of The Kennedy Center’s operational and mission objectives. Manage user expectations with respect to the finished product; provide projects oversight. Prioritize IT systems initiatives across functional work areas for effective resource planning. Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs. Evaluate installed software solutions and identify areas to improve standards, simplify, enhance functionality and/or transition to solutions to improve supportability. Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances. Motivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets. Assist the Project Management, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals and project scoping. Key Qualifications 10+ years’ management experience in information technology, with some of that time in a performing arts, cultural institution or non-profit environment. Strong understanding of end-user technology experiences. Knowledge of the system development life cycle, especially current and emerging application management tools/platforms. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Expertise in a broad range of business problems and their various system solutions. Strong critical thinking and managerial skills, including management of remote staff. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Reporting to the Senior Manager for Social Media, the Assistant Manager for Social Media supports the strategy and execution of paid and organic social media campaigns for a broad portfolio of genres across social media channels for the Kennedy Center and its affiliates, the National Symphony Orchestra (NSO) and the Washington National Opera (WNO). Other genres supported via social media include but are not limited to Comedy, Hip Hop and Contemporary Music, Jazz, Chamber Music, Theater, Development, Social Impact, Education, and Performances for Young Audiences. This role creates advertising and organic storytelling content for appropriate social channels to amplify Kennedy Center messages, engage audiences in the brand’s mission, and drive revenue. This role entails evening and weekend commitments, involving attendance at performances and events, as well as monitoring social inboxes for the Kennedy Center, NSO, and WNO. Additionally, it requires delivering exceptional customer service to patrons across all social platforms ensuring a positive and engaging experience for all customers. Key Responsibilities Works closely with digital marketing agency and internal Kennedy Center teams on content for paid digital campaigns to sell subscriptions, single tickets, and promote events. Provides social media coverage at Kennedy Center, NSO, and WNO events and programming, including regular evening and weekend coverage on and off-site. Monitors customer service inquiries across all platforms and directs questions or patron concerns to appropriate staff members. This also includes a rotation of weekend coverage across the social media team to ensure the highest level of customer service. In collaboration with the Senior Manager for Social Media and Social Media Video Producer, creates and manages daily execution of content needs for all Kennedy Center and affiliate organization social media channels. This includes, but is not limited to, Facebook, Instagram, TikTok, Twitter (X), YouTube, Threads, Medium, and new or developing social media platforms. The Assistant Manager will serve as the primary lead of social strategy and execution for a portfolio of programmatic genres. Working closely with public relations, multimedia, digital, and programming teams, the ideal candidate will be self-directed and execute work to the highest standard that mirrors the Kennedy Center’s brand and programming position as the nation’s performing arts center. The Assistant Manager collaborates closely with the Senior Manager to streamline processes, experiment with workflows, and foster a culture of working smarter. This role involves identifying information gaps, enhancing project management, and promoting collaboration across departments to strengthen the social media team's visibility and engagement. Engages influencers and followers and monitors relevant user-generated content to amplify audience experience where applicable. Other duties as assigned. Key Qualifications 3-5 years of proven experience in social media and/or digital marketing Bachelor’s degree in marketing, communications, arts administration, or a related field preferred. Extensive knowledge of social media platforms including but not limited to Facebook, Instagram, Twitter (X), TikTok, and YouTube. Knowledge of social media platform managers required (i.e., Meta Business Suite; Meta Creative Hub; Sprout Social) Experience with project management systems preferred but not required (e.g., Asana, Basecamp, AirTable, Monday) Excellent verbal and written communication skills Working knowledge of Adobe Creative Suite (i.e., Photoshop), video and audio editing software (i.e., Adobe Rush or Premiere Pro) Must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Reporting to the Senior Manager for Social Media, the Assistant Manager for Social Media supports the strategy and execution of paid and organic social media campaigns for a broad portfolio of genres across social media channels for the Kennedy Center and its affiliates, the National Symphony Orchestra (NSO) and the Washington National Opera (WNO). Other genres supported via social media include but are not limited to Comedy, Hip Hop and Contemporary Music, Jazz, Chamber Music, Theater, Development, Social Impact, Education, and Performances for Young Audiences. This role creates advertising and organic storytelling content for appropriate social channels to amplify Kennedy Center messages, engage audiences in the brand’s mission, and drive revenue. This role entails evening and weekend commitments, involving attendance at performances and events, as well as monitoring social inboxes for the Kennedy Center, NSO, and WNO. Additionally, it requires delivering exceptional customer service to patrons across all social platforms ensuring a positive and engaging experience for all customers. Key Responsibilities Works closely with digital marketing agency and internal Kennedy Center teams on content for paid digital campaigns to sell subscriptions, single tickets, and promote events. Provides social media coverage at Kennedy Center, NSO, and WNO events and programming, including regular evening and weekend coverage on and off-site. Monitors customer service inquiries across all platforms and directs questions or patron concerns to appropriate staff members. This also includes a rotation of weekend coverage across the social media team to ensure the highest level of customer service. In collaboration with the Senior Manager for Social Media and Social Media Video Producer, creates and manages daily execution of content needs for all Kennedy Center and affiliate organization social media channels. This includes, but is not limited to, Facebook, Instagram, TikTok, Twitter (X), YouTube, Threads, Medium, and new or developing social media platforms. The Assistant Manager will serve as the primary lead of social strategy and execution for a portfolio of programmatic genres. Working closely with public relations, multimedia, digital, and programming teams, the ideal candidate will be self-directed and execute work to the highest standard that mirrors the Kennedy Center’s brand and programming position as the nation’s performing arts center. The Assistant Manager collaborates closely with the Senior Manager to streamline processes, experiment with workflows, and foster a culture of working smarter. This role involves identifying information gaps, enhancing project management, and promoting collaboration across departments to strengthen the social media team's visibility and engagement. Engages influencers and followers and monitors relevant user-generated content to amplify audience experience where applicable. Other duties as assigned. Key Qualifications 3-5 years of proven experience in social media and/or digital marketing Bachelor’s degree in marketing, communications, arts administration, or a related field preferred. Extensive knowledge of social media platforms including but not limited to Facebook, Instagram, Twitter (X), TikTok, and YouTube. Knowledge of social media platform managers required (i.e., Meta Business Suite; Meta Creative Hub; Sprout Social) Experience with project management systems preferred but not required (e.g., Asana, Basecamp, AirTable, Monday) Excellent verbal and written communication skills Working knowledge of Adobe Creative Suite (i.e., Photoshop), video and audio editing software (i.e., Adobe Rush or Premiere Pro) Must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of more than 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal each year. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Prospect Development, Intelligence, and Analytics team is a shared services division in the Development Office, using data-driven decision-making, strategic planning, revenue forecasting, pipeline analytics, and prospect research to inform, support, and evaluate departmental fundraising initiatives. The Manger, Prospect Development (Principal Gifts) reports directly to the Director, Prospect Development, Intelligence, and Analytics. This position identifies principal gift prospects (defined as a gift of $1m+ in the next 3 years) in the donor pool and collaborates with departmental leadership and frontline fundraisers to manage and expand this portfolio. The Manager will develop strategies and recommendations for cultivation and solicitation activities, in pursuit of the successful closure of gifts of $1M or more. In anticipation of the Center’s forthcoming endowment campaign, this position serves as a key advisor and planner in supporting meaningful and productive relationships of this top-tier group of donors (individuals, corporate, foundation, and government entities). Key Responsibilities Prospect Strategy Ensure that principal gift prospects are appropriately researched, assigned, engaged, and advanced Convene and lead monthly principal gifts meeting, where colleagues gather to discuss, strategize and plan relationship progression as it relates to gift opportunities of $1M or more Lead portfolio reviews for select development leaders Track progress-to-goal closely to ensure annual achievement of divisional fundraising goal is achieved, specifically as it relates to principal-level gifts Provide strategy and research support for annual executive travel to support the cultivation and solicitation of principal gift prospects Prospect Identification and Research Proactively prospect for unengaged ultra-high net worth prospects, both within the Center’s constituency and in new donor relationships outside the existing data pool. Provide research briefings and snapshots for top tier prospects on a proactive and reactive basis Collaborate with the Fundraising Analytics team to make data informed decisions related to the top of the donor pyramid, forecasting exercises and projections, and tracking progress across a set of key performance indicators Provide necessary event briefings materials for senior leadership related to top-tier donors (signature events, board meetings, external events, etc.) Program Creation and Management Lead the enhancement of principal gift management and effectively implement formalized business processes Key Qualifications Bachelor’s degree or applicable professional experience. 4+ years proven work experience in prospect development and donor research. Demonstrated ability to provide fundraising strategy and support to organizational leaders. Demonstrated ability to form and fully leverage cross-functional teams of colleagues, volunteers, and leaders toward closure of principal gifts. Strong written and oral communication skills Proven ability to work with a high level of independence, maintain confidentiality, prioritize assignments, and manage time effectively. Demonstrated experience in change management, including planning, implementing, and communicating organizational changes effectively to drive successful adoption and results Familiarity with the philanthropic industry and best practices in fundraising
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of more than 90 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution’s over $80M annual contributed income goal each year. These funds support the organization’s extraordinary programming—world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial. The Prospect Development, Intelligence, and Analytics team is a shared services division in the Development Office, using data-driven decision-making, strategic planning, revenue forecasting, pipeline analytics, and prospect research to inform, support, and evaluate departmental fundraising initiatives. The Manger, Prospect Development (Principal Gifts) reports directly to the Director, Prospect Development, Intelligence, and Analytics. This position identifies principal gift prospects (defined as a gift of $1m+ in the next 3 years) in the donor pool and collaborates with departmental leadership and frontline fundraisers to manage and expand this portfolio. The Manager will develop strategies and recommendations for cultivation and solicitation activities, in pursuit of the successful closure of gifts of $1M or more. In anticipation of the Center’s forthcoming endowment campaign, this position serves as a key advisor and planner in supporting meaningful and productive relationships of this top-tier group of donors (individuals, corporate, foundation, and government entities). Key Responsibilities Prospect Strategy Ensure that principal gift prospects are appropriately researched, assigned, engaged, and advanced Convene and lead monthly principal gifts meeting, where colleagues gather to discuss, strategize and plan relationship progression as it relates to gift opportunities of $1M or more Lead portfolio reviews for select development leaders Track progress-to-goal closely to ensure annual achievement of divisional fundraising goal is achieved, specifically as it relates to principal-level gifts Provide strategy and research support for annual executive travel to support the cultivation and solicitation of principal gift prospects Prospect Identification and Research Proactively prospect for unengaged ultra-high net worth prospects, both within the Center’s constituency and in new donor relationships outside the existing data pool. Provide research briefings and snapshots for top tier prospects on a proactive and reactive basis Collaborate with the Fundraising Analytics team to make data informed decisions related to the top of the donor pyramid, forecasting exercises and projections, and tracking progress across a set of key performance indicators Provide necessary event briefings materials for senior leadership related to top-tier donors (signature events, board meetings, external events, etc.) Program Creation and Management Lead the enhancement of principal gift management and effectively implement formalized business processes Key Qualifications Bachelor’s degree or applicable professional experience. 4+ years proven work experience in prospect development and donor research. Demonstrated ability to provide fundraising strategy and support to organizational leaders. Demonstrated ability to form and fully leverage cross-functional teams of colleagues, volunteers, and leaders toward closure of principal gifts. Strong written and oral communication skills Proven ability to work with a high level of independence, maintain confidentiality, prioritize assignments, and manage time effectively. Demonstrated experience in change management, including planning, implementing, and communicating organizational changes effectively to drive successful adoption and results Familiarity with the philanthropic industry and best practices in fundraising
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Senior Community Relations Specialist Job ID: 107076 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $87,447.48 - $110,710.34 Hourly Pay Range: $42.042059 - $53.226127 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Department of Public and Government Affairs has a dynamic opportunity for an experienced communications professional to join our team and lead communication planning and execution for county departments as a Senior Community Relations Specialist. This position will be responsible for creating and leading the implementation of the county's departments' strategic communication plans using video, graphic design, web and other software publishing platforms. This position leads communication strategy, manages media relationships, works with partner organizations and others all in an effort to have effective two-way communication with the residents of Clackamas County so they can keep updated and make informed decisions regarding local government. The incumbent will also assist in developing effective communications strategies and programs to enhance the understanding and awareness of county programs. This role will educate and engage the public, communicate effectively with internal and external audiences on department issues and opportunities, and coordinate public outreach services. The mission of PGA is to provide public engagement, intergovernmental and legislative relations, and consultation and communication services to the public, the Board of County Commissioners and all departments so they can build connections and trust between people and their government. This recruitment may also be used to establish an eligibility list that may be used to fill additional openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of experience in communications, public relations and in-program coordination in a mid-size or large public, private, or non-profit organization Experience creating and implementing communications plans and ability to integrate multiple communication tools Experience in development and/or implementation of public involvement and outreach strategies Ability to juggle multiple responsibilities in a fast-paced environment Ability to work both independently and within a team structure Exemplary written and oral communication Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience with engaging the public/public involvement programs Experience in development and/or implementation and integration of digital communications strategies Experience implementing public communication, outreach and education plans and programs Experience conducting outreach on behalf of a government agency or entity Experience coordinating and conducting public relations and outreach activities Experience communicating sensitive and/or complex information to community groups and organizations Experience in equity, diversity & inclusion best practices Bilingual English/Spanish proficiency (bilingual skills to be validated/tested at time of interview and/or selection) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties for may include but are not limited to the following: Serve as a PGA liaison to several departments to meet their communication needs. Analyze, develop, and present innovative approaches to developing communication strategies to reach and engage the public to increase awareness. Working closely with departments and subject matter experts, develop and execute multi-channel communication plans. Develop and implement strategic planning and evaluation of communication and marketing activities. Provide editorial and writing support. Write, edit and collaborate with graphic artists, web and video producers to develop and disseminate a range of materials. Review, coordinate, oversee and respond to public information requests; coordinate interviews and appearances of elected officials, county management and staff. Draft, write, edit and direct the preparation of public presentations, discussion notes, position statements and speeches for elected officials and county management. Manage and maintain designated web pages working closely with departments and the county's web team. Develop and manage a social media presence for assigned priorities. Contribute to the development of marketing and public involvement concepts for effective representation of county projects. Act as a back-up to the county's public information officer, when required. Provide lead direction to staff on work activities; prioritize and coordinate work assignment; review work for accuracy and content; evaluate projects, activities and processes. REQUIRED KNOWLEDGE AND SKILLS Thorough Knowledge of: Principles, methods and practices applied in design and implementation of public information, public affairs, community outreach, public involvement and participation and promotion and marketing programs; principles, methods and practices in design and implementation of public involvement programs, collaborative processes and consensus building; principles and practices of public administration, including public policy decision making processes; principles and techniques of public relations; principles, practices and methods of web-based design and development and applicable programming languages, scripts and protocols; best practices of web design technology, such as navigation principles, breadcrumbs, progress trackers, search engine optimization and site use statistics; functions of county organizations and departments; legislative processes; audience market analysis sufficient to identify user needs and interests; media practices and procedures; training concepts; public and extemporaneous speaking; methods and techniques of writing for a variety of purposes and for diverse audiences; principles and practices of business communication; correct English usage, including spelling, grammar and punctuation; technical issues related to language translation in publications; research techniques including internet and database resources; project, contract and print budget management techniques and procedures; current trends and methods in public information and public involvement; multimedia and print media production and presentation; website development methods and techniques, including basic html programming; web-formatting options for special audiences; media markets and sources of community resource information; public notification and record keeping requirements and regulations. Skill to: Anticipate issues of strategic importance and effectively communicate the department's interests with the BCC and PGA; clearly and persuasively speak extemporaneously on sensitive and controversial issues; compose statements, news releases, and position statements; train staff to effectively communicate and respond to public citizen queries and interface with other government agencies; build and maintain an effective department public information and citizen relations program; establish and maintain effective working relationships; keep abreast of all department projects, issues, and opportunities. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Public & Government Affairs (PGA) is to promote communication, cooperation and strong connections between County government and its citizens, the business community and other government agencies to provide information to respond to key issues and increase awareness of opportunities and resources. Learn more about the Clackamas County PGA Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107076&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-8b89347bdc6aa14785e56f321f2e9666
Full Time
Senior Community Relations Specialist Job ID: 107076 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $87,447.48 - $110,710.34 Hourly Pay Range: $42.042059 - $53.226127 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Department of Public and Government Affairs has a dynamic opportunity for an experienced communications professional to join our team and lead communication planning and execution for county departments as a Senior Community Relations Specialist. This position will be responsible for creating and leading the implementation of the county's departments' strategic communication plans using video, graphic design, web and other software publishing platforms. This position leads communication strategy, manages media relationships, works with partner organizations and others all in an effort to have effective two-way communication with the residents of Clackamas County so they can keep updated and make informed decisions regarding local government. The incumbent will also assist in developing effective communications strategies and programs to enhance the understanding and awareness of county programs. This role will educate and engage the public, communicate effectively with internal and external audiences on department issues and opportunities, and coordinate public outreach services. The mission of PGA is to provide public engagement, intergovernmental and legislative relations, and consultation and communication services to the public, the Board of County Commissioners and all departments so they can build connections and trust between people and their government. This recruitment may also be used to establish an eligibility list that may be used to fill additional openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of experience in communications, public relations and in-program coordination in a mid-size or large public, private, or non-profit organization Experience creating and implementing communications plans and ability to integrate multiple communication tools Experience in development and/or implementation of public involvement and outreach strategies Ability to juggle multiple responsibilities in a fast-paced environment Ability to work both independently and within a team structure Exemplary written and oral communication Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience with engaging the public/public involvement programs Experience in development and/or implementation and integration of digital communications strategies Experience implementing public communication, outreach and education plans and programs Experience conducting outreach on behalf of a government agency or entity Experience coordinating and conducting public relations and outreach activities Experience communicating sensitive and/or complex information to community groups and organizations Experience in equity, diversity & inclusion best practices Bilingual English/Spanish proficiency (bilingual skills to be validated/tested at time of interview and/or selection) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties for may include but are not limited to the following: Serve as a PGA liaison to several departments to meet their communication needs. Analyze, develop, and present innovative approaches to developing communication strategies to reach and engage the public to increase awareness. Working closely with departments and subject matter experts, develop and execute multi-channel communication plans. Develop and implement strategic planning and evaluation of communication and marketing activities. Provide editorial and writing support. Write, edit and collaborate with graphic artists, web and video producers to develop and disseminate a range of materials. Review, coordinate, oversee and respond to public information requests; coordinate interviews and appearances of elected officials, county management and staff. Draft, write, edit and direct the preparation of public presentations, discussion notes, position statements and speeches for elected officials and county management. Manage and maintain designated web pages working closely with departments and the county's web team. Develop and manage a social media presence for assigned priorities. Contribute to the development of marketing and public involvement concepts for effective representation of county projects. Act as a back-up to the county's public information officer, when required. Provide lead direction to staff on work activities; prioritize and coordinate work assignment; review work for accuracy and content; evaluate projects, activities and processes. REQUIRED KNOWLEDGE AND SKILLS Thorough Knowledge of: Principles, methods and practices applied in design and implementation of public information, public affairs, community outreach, public involvement and participation and promotion and marketing programs; principles, methods and practices in design and implementation of public involvement programs, collaborative processes and consensus building; principles and practices of public administration, including public policy decision making processes; principles and techniques of public relations; principles, practices and methods of web-based design and development and applicable programming languages, scripts and protocols; best practices of web design technology, such as navigation principles, breadcrumbs, progress trackers, search engine optimization and site use statistics; functions of county organizations and departments; legislative processes; audience market analysis sufficient to identify user needs and interests; media practices and procedures; training concepts; public and extemporaneous speaking; methods and techniques of writing for a variety of purposes and for diverse audiences; principles and practices of business communication; correct English usage, including spelling, grammar and punctuation; technical issues related to language translation in publications; research techniques including internet and database resources; project, contract and print budget management techniques and procedures; current trends and methods in public information and public involvement; multimedia and print media production and presentation; website development methods and techniques, including basic html programming; web-formatting options for special audiences; media markets and sources of community resource information; public notification and record keeping requirements and regulations. Skill to: Anticipate issues of strategic importance and effectively communicate the department's interests with the BCC and PGA; clearly and persuasively speak extemporaneously on sensitive and controversial issues; compose statements, news releases, and position statements; train staff to effectively communicate and respond to public citizen queries and interface with other government agencies; build and maintain an effective department public information and citizen relations program; establish and maintain effective working relationships; keep abreast of all department projects, issues, and opportunities. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Public & Government Affairs (PGA) is to promote communication, cooperation and strong connections between County government and its citizens, the business community and other government agencies to provide information to respond to key issues and increase awareness of opportunities and resources. Learn more about the Clackamas County PGA Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107076&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-8b89347bdc6aa14785e56f321f2e9666
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Human Resources department at the Kennedy Center is restructuring to provide more customized support to our unique departments. This includes the addition of the Sr. Manager, Human Resources Business Partner role to serve as an internal consultant and liaison between HR and the leaders in the assigned client departments. The Sr. Manager & HR Business Partner (Sr. Mgr HRBP) serves as collaborative advisor, providing a proactive, practical, strategic and valued HR perspective in partnership with leaders of the assigned client groups. The Sr. Mgr HRBP provides guidance to both management and staff regarding recruiting, compensation, training, and performance management. The position serves as a consultant to management on human resource-related issues, seeks to develop integrated solutions, and formulates partnerships across the HR function to deliver value-added service to managers and employees throughout the business unit. The Sr. Mgr HRBP works collaboratively with other HR colleagues in Talent Acquisition, Total Rewards, and Payroll to deliver excellent customer service and drive employee engagement across the organization. Key Responsibilities Consulting and coaching: Provide guidance to department and team leaders on leadership development, performance management, talent management, organization alignment, and culture and employee engagement. Utilize breadth and depth of HR experience, business acumen, organizational knowledge, and analytics to implement and evaluate the effectiveness and efficiencies of HR programs and processes; makes recommendations for strategic changes that support institutional priorities and goals. Offer day-to-day coaching to leadership on a variety of areas including employee relations, policy interpretation and application, and talent management and development Serve as the human resources point of contact for employees in assigned departments to provide policy direction, problem resolution, performance management, and coaching Support the implementation of performance management processes and ensures alignment with organizational goals and strategies. Establish and foster effective working relationships and strong business partnerships. Regularly participate in department and team meetings with assigned client groups. Collaboration with HR colleagues: Provide input into HR programs, initiatives, and service delivery strategy based on business needs and advise on and support the deployment and delivery of HR initiatives. Evaluate patterns and trends to provide proactive insight and solutions for development and training. Lead and participate in special projects and HR initiatives as assigned. Identify opportunities for improving service delivery methods and procedures. Learning & Development (L&D): Partner with Sr. Director to develop training curriculum and materials to support Kennedy Center initiative to build a Continuous Learning training platform to be facilitated in person and virtually across the organization. Identify areas of improvement and develop training materials to address L&D needs for individual business units and individual executive coaching needs. Manage new hire onboarding for assigned departments in collaboration with Talent Acquisition colleagues. Conduct training in support of HR programs and policies. Provide facilitation services for client groups and the Center as a whole as needed. HR Projects: Support implementation and administrative tasks for new and existing HR and Business initiatives that align with department and organization goals. Establish, track and manage project initiatives in project management tool (Asana). Other duties as assigned. Key Qualifications Bachelor’s degree required. Educational background in Business Administration, Human Resources, or related field preferred. HR Certification (SPHR, PHR, SHRM-SCP, SHRM-CP, etc.) strongly preferred. Minimum five (5) years human resources experience required, with experience in at least two areas of HR. Prior experience as Learning & Development administrator, HR business partner strongly preferred. Experience in employee relations or employee development strongly preferred. Prior consulting experience is a plus. Working knowledge of full human resource disciplines, including but not limited to employee relations, performance management, federal and state employment laws, recruiting, diversity, and compensation. Proven ability to effectively coach and mentor employees and leaders through complex issues. Exceptional interpersonal and communication skills, including ability to effectively make presentations and facilitate workshops. Ability to thrive in a rapidly changing environment and learn the unique business needs of assigned client groups. Strong business acumen, project management skills, and demonstrated credibility as a trusted advisor and confidant to management. Excellent computer skills with proficiency in Microsoft Word, Excel, and Outlook Proven ability to exercise sound judgement, tact and discretion with dealing with sensitive and confidential information Ability to work independently with initiative and discretion. Maintain a high degree of confidentiality. Strong analytical and problem-solving skills with the ability to identify and recommend creative solutions. Ability to collaborate effectively with a variety of stakeholders. Additional Information This position may require local travel to other Kennedy Center locations in the DMV area on occasion. This position may require evening or weekend hours on rare occasions and typically with advance notice. This position is eligible for flexible work arrangements, including flexible schedule/hours and hybrid remote and on-site work. This position is not eligible for full-time remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Human Resources department at the Kennedy Center is restructuring to provide more customized support to our unique departments. This includes the addition of the Sr. Manager, Human Resources Business Partner role to serve as an internal consultant and liaison between HR and the leaders in the assigned client departments. The Sr. Manager & HR Business Partner (Sr. Mgr HRBP) serves as collaborative advisor, providing a proactive, practical, strategic and valued HR perspective in partnership with leaders of the assigned client groups. The Sr. Mgr HRBP provides guidance to both management and staff regarding recruiting, compensation, training, and performance management. The position serves as a consultant to management on human resource-related issues, seeks to develop integrated solutions, and formulates partnerships across the HR function to deliver value-added service to managers and employees throughout the business unit. The Sr. Mgr HRBP works collaboratively with other HR colleagues in Talent Acquisition, Total Rewards, and Payroll to deliver excellent customer service and drive employee engagement across the organization. Key Responsibilities Consulting and coaching: Provide guidance to department and team leaders on leadership development, performance management, talent management, organization alignment, and culture and employee engagement. Utilize breadth and depth of HR experience, business acumen, organizational knowledge, and analytics to implement and evaluate the effectiveness and efficiencies of HR programs and processes; makes recommendations for strategic changes that support institutional priorities and goals. Offer day-to-day coaching to leadership on a variety of areas including employee relations, policy interpretation and application, and talent management and development Serve as the human resources point of contact for employees in assigned departments to provide policy direction, problem resolution, performance management, and coaching Support the implementation of performance management processes and ensures alignment with organizational goals and strategies. Establish and foster effective working relationships and strong business partnerships. Regularly participate in department and team meetings with assigned client groups. Collaboration with HR colleagues: Provide input into HR programs, initiatives, and service delivery strategy based on business needs and advise on and support the deployment and delivery of HR initiatives. Evaluate patterns and trends to provide proactive insight and solutions for development and training. Lead and participate in special projects and HR initiatives as assigned. Identify opportunities for improving service delivery methods and procedures. Learning & Development (L&D): Partner with Sr. Director to develop training curriculum and materials to support Kennedy Center initiative to build a Continuous Learning training platform to be facilitated in person and virtually across the organization. Identify areas of improvement and develop training materials to address L&D needs for individual business units and individual executive coaching needs. Manage new hire onboarding for assigned departments in collaboration with Talent Acquisition colleagues. Conduct training in support of HR programs and policies. Provide facilitation services for client groups and the Center as a whole as needed. HR Projects: Support implementation and administrative tasks for new and existing HR and Business initiatives that align with department and organization goals. Establish, track and manage project initiatives in project management tool (Asana). Other duties as assigned. Key Qualifications Bachelor’s degree required. Educational background in Business Administration, Human Resources, or related field preferred. HR Certification (SPHR, PHR, SHRM-SCP, SHRM-CP, etc.) strongly preferred. Minimum five (5) years human resources experience required, with experience in at least two areas of HR. Prior experience as Learning & Development administrator, HR business partner strongly preferred. Experience in employee relations or employee development strongly preferred. Prior consulting experience is a plus. Working knowledge of full human resource disciplines, including but not limited to employee relations, performance management, federal and state employment laws, recruiting, diversity, and compensation. Proven ability to effectively coach and mentor employees and leaders through complex issues. Exceptional interpersonal and communication skills, including ability to effectively make presentations and facilitate workshops. Ability to thrive in a rapidly changing environment and learn the unique business needs of assigned client groups. Strong business acumen, project management skills, and demonstrated credibility as a trusted advisor and confidant to management. Excellent computer skills with proficiency in Microsoft Word, Excel, and Outlook Proven ability to exercise sound judgement, tact and discretion with dealing with sensitive and confidential information Ability to work independently with initiative and discretion. Maintain a high degree of confidentiality. Strong analytical and problem-solving skills with the ability to identify and recommend creative solutions. Ability to collaborate effectively with a variety of stakeholders. Additional Information This position may require local travel to other Kennedy Center locations in the DMV area on occasion. This position may require evening or weekend hours on rare occasions and typically with advance notice. This position is eligible for flexible work arrangements, including flexible schedule/hours and hybrid remote and on-site work. This position is not eligible for full-time remote work.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Program Manager is responsible for supporting Social Impact affiliated artists in their engagement of critical interventions within existing social systems that inspire debate and social change. The Program Manager will support artists in the task of creation and facilitate artistic exploration in an effort to emphasize the artistic process over product while positioning creative vision as a model for social ingenuity. Key Responsibilities Responsible for building and maintaining impact focused creative alliances across the country: Design artist driven programs that are engaging, inclusive, and participatory based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy which allow the creative process to flourish Manage relationships, communication, and asset collection with affiliated Social Impact artists Center the artists’ vision to harness and channel their creative intellect to impact societal health, development and well-being Develop plans of action with affiliated Social Impact artists ensuring that they are valued and empowered Ensure primacy of the artists’ voice and make certain that their agreed upon goals during their time with the Center are achieved Build, manage and disseminate monthly Social Impact newsletter Responsible for project management, key project tasks, and office work-flow: Create project timelines for Social Impact programs that integrate cross-matrix functionality with other teams in the Programming division and across the Center Confer with Campus Planning to effectively communicate programing goals and ensure that appropriate reservations and holds are placed on Center and REACH venues When required, work with Marketing and Box Office to create ticket set-ups for programs Attend inter-departmental meetings as a Social Impact representative in order to advance the Center’s Social Impact priorities and objectives Responsible for program budget management, revisions, tracking, and reporting: Consult with Senior Director of Social Impact to develop seasonal program budgets based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy Consult with Senior Director of Social Impact to revise program budgets throughout the season pro forma process Track and maintain program budgets throughout the season and conduct regular budget re-projections Consult with Social Impact team as needed to provide Finance and Development with financial information for grant reporting Responsible for coordination of administrative staff: Responsible for coordinating hiring process, including training and onboarding of interns, fellows and new staff Other duties as assigned. Key Qualifications 3-5 years’ experience in arts management or administration and community engagement, specifically in the performing arts. Demonstrated strength in artist relations and liaisoning. Flexibility and expansive thinking is required to support artist needs. A critical understanding of the value of the arts as a tool address societal challenges. Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel. Candidate must be local or willing to relocate to the DMV area. Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs. Must be able to work occasional nights and weekends and work beyond 40 hours/week as needed. Will participate in coverage of Millennium Stage shows as needed.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Program Manager is responsible for supporting Social Impact affiliated artists in their engagement of critical interventions within existing social systems that inspire debate and social change. The Program Manager will support artists in the task of creation and facilitate artistic exploration in an effort to emphasize the artistic process over product while positioning creative vision as a model for social ingenuity. Key Responsibilities Responsible for building and maintaining impact focused creative alliances across the country: Design artist driven programs that are engaging, inclusive, and participatory based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy which allow the creative process to flourish Manage relationships, communication, and asset collection with affiliated Social Impact artists Center the artists’ vision to harness and channel their creative intellect to impact societal health, development and well-being Develop plans of action with affiliated Social Impact artists ensuring that they are valued and empowered Ensure primacy of the artists’ voice and make certain that their agreed upon goals during their time with the Center are achieved Build, manage and disseminate monthly Social Impact newsletter Responsible for project management, key project tasks, and office work-flow: Create project timelines for Social Impact programs that integrate cross-matrix functionality with other teams in the Programming division and across the Center Confer with Campus Planning to effectively communicate programing goals and ensure that appropriate reservations and holds are placed on Center and REACH venues When required, work with Marketing and Box Office to create ticket set-ups for programs Attend inter-departmental meetings as a Social Impact representative in order to advance the Center’s Social Impact priorities and objectives Responsible for program budget management, revisions, tracking, and reporting: Consult with Senior Director of Social Impact to develop seasonal program budgets based on the vision set forth by the VP, Social Impact and Artistic Director, Cultural Strategy Consult with Senior Director of Social Impact to revise program budgets throughout the season pro forma process Track and maintain program budgets throughout the season and conduct regular budget re-projections Consult with Social Impact team as needed to provide Finance and Development with financial information for grant reporting Responsible for coordination of administrative staff: Responsible for coordinating hiring process, including training and onboarding of interns, fellows and new staff Other duties as assigned. Key Qualifications 3-5 years’ experience in arts management or administration and community engagement, specifically in the performing arts. Demonstrated strength in artist relations and liaisoning. Flexibility and expansive thinking is required to support artist needs. A critical understanding of the value of the arts as a tool address societal challenges. Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel. Candidate must be local or willing to relocate to the DMV area. Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs. Must be able to work occasional nights and weekends and work beyond 40 hours/week as needed. Will participate in coverage of Millennium Stage shows as needed.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Reporting to the Senior Vice President, Artistic Planning, the Director of Artistic Operations serves in a critical role supporting the Kennedy Center’s mission as the national cultural center to provide world class art to audiences locally, nationally and internationally. This role will support the realization of the Center’s artistic vision through project management and oversight for cross-institutional initiatives; leading and representing the programming team throughout the calendar and seasonal planning; ownership of process and protocol implementation, maintenance, and improvements; and budgeting support. The Director will work in close co-operation with Strategic Planning and Campus Planning departments for resource optimization, as well as Development, Education, Marketing and Public Relations for effective ongoing and special cross-divisional projects and partnerships. This role also oversees the Shared Services support team, developing an artistic operations team that balances resources and staffing with artistic and financial goals. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work in a fast paced environment, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. Key Responsibilities Transform artistic vision into operational best practices by managing and driving a broad variety of programming-related projects in a timely and efficient manner. Develop strategy and deliverables, create project and tactical action plans, implement solutions, and achieve measurable project results. Develop schedules, project estimates, resource plans, and budgets providing status reports and recommendations to relevant stakeholders. Set and monitor deadlines, ensure completion of deliverables, and alert team of pending due dates and delinquencies. Drive collaboration across multiple internal and external teams, bringing together the correct audiences at the right time and proactively identifying risks across teams Utilize and manage project management technologies and tools to oversee and administer projects actively and effectively (including, but not limited to, Asana, Excel, SharePoint, Teams). Keep all stakeholders and partner teams informed throughout project process. Build reports, manage metrics for projects, and provide actionable insights for department and other internal and external partners. Assist in measuring and defining capacity of creative teams, managing expectations, and flagging risks for stakeholders Promote an organizational culture that values strategy, planning, collaboration within mission and Center, trust, commitment to the mission, and professional and organizational growth. Oversee and lead Programming and Production divisions to develop processes and tools that drive efficiency, visibility, and accountability. Oversee department functions including planning calendars, artistic planning budgets, contracts, and artistic protocols via operations and production. Oversee and develop cross-team economies regarding contract boiler plates, timely negotiation of contract terms, and development of schedules, timetables, and coordination with Legal, Finance, Marketing, PR, Development, Operations and Production Direct supervision of the Manager, Shared Services, advising and overseeing shared services support team including department resource allocation, calendar management, and efficiency of all performances, events, and/or activities for the Kennedy Center’s Chamber, Classical New Music, Hip-Hop, Contemporary Music, Jazz, VOICES, Arts and Wellbeing, and Comedy seasons. Manage input and implementation of Center wide systems and processes to support the performance programming (including but not limited to: Finance, Contracting, HRIS, Venue Management, Booking and Human Resources) and overall efficient operation of the Center. Lead process improvement efforts including procedures and consistency of post-mortems; identifying learning opportunities and identifying opportunities to streamline processes. Oversee department onboarding processes and systems Other duties as assigned. Key Qualifications 10+ years performing arts (non-profit or commercial) experience 5+ years of Project Management experience working with various levels of leadership, stakeholders, and a variety of teams, such as creative, development, and production Bachelor’s Degree required Excellent attention to detail and exceptional written communication skillsPMP or direct Project Management experience preferred Proven ability to think ahead, problem solve, engage proactively, and take initiative Strong process-minded planner who can determine deadlines, logistics, and operational plans for multi-dimensional programs and events Manage time wisely and prioritize workload in a creative environment where interruptions are common and adaptability is required Deep understanding of project management tools (ex: Asana) and digital organization tools Experience transforming artistic vision into operational plans and overseeing execution Equally comfortable with strategic thinking and excel pivot tables Teambuilding/ability and desire to collaborate and support colleagues across a spectrum of expertise. Strong desire to work in the arts and culture space with bias for inclusivity, equity, and joy
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Reporting to the Senior Vice President, Artistic Planning, the Director of Artistic Operations serves in a critical role supporting the Kennedy Center’s mission as the national cultural center to provide world class art to audiences locally, nationally and internationally. This role will support the realization of the Center’s artistic vision through project management and oversight for cross-institutional initiatives; leading and representing the programming team throughout the calendar and seasonal planning; ownership of process and protocol implementation, maintenance, and improvements; and budgeting support. The Director will work in close co-operation with Strategic Planning and Campus Planning departments for resource optimization, as well as Development, Education, Marketing and Public Relations for effective ongoing and special cross-divisional projects and partnerships. This role also oversees the Shared Services support team, developing an artistic operations team that balances resources and staffing with artistic and financial goals. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work in a fast paced environment, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. Key Responsibilities Transform artistic vision into operational best practices by managing and driving a broad variety of programming-related projects in a timely and efficient manner. Develop strategy and deliverables, create project and tactical action plans, implement solutions, and achieve measurable project results. Develop schedules, project estimates, resource plans, and budgets providing status reports and recommendations to relevant stakeholders. Set and monitor deadlines, ensure completion of deliverables, and alert team of pending due dates and delinquencies. Drive collaboration across multiple internal and external teams, bringing together the correct audiences at the right time and proactively identifying risks across teams Utilize and manage project management technologies and tools to oversee and administer projects actively and effectively (including, but not limited to, Asana, Excel, SharePoint, Teams). Keep all stakeholders and partner teams informed throughout project process. Build reports, manage metrics for projects, and provide actionable insights for department and other internal and external partners. Assist in measuring and defining capacity of creative teams, managing expectations, and flagging risks for stakeholders Promote an organizational culture that values strategy, planning, collaboration within mission and Center, trust, commitment to the mission, and professional and organizational growth. Oversee and lead Programming and Production divisions to develop processes and tools that drive efficiency, visibility, and accountability. Oversee department functions including planning calendars, artistic planning budgets, contracts, and artistic protocols via operations and production. Oversee and develop cross-team economies regarding contract boiler plates, timely negotiation of contract terms, and development of schedules, timetables, and coordination with Legal, Finance, Marketing, PR, Development, Operations and Production Direct supervision of the Manager, Shared Services, advising and overseeing shared services support team including department resource allocation, calendar management, and efficiency of all performances, events, and/or activities for the Kennedy Center’s Chamber, Classical New Music, Hip-Hop, Contemporary Music, Jazz, VOICES, Arts and Wellbeing, and Comedy seasons. Manage input and implementation of Center wide systems and processes to support the performance programming (including but not limited to: Finance, Contracting, HRIS, Venue Management, Booking and Human Resources) and overall efficient operation of the Center. Lead process improvement efforts including procedures and consistency of post-mortems; identifying learning opportunities and identifying opportunities to streamline processes. Oversee department onboarding processes and systems Other duties as assigned. Key Qualifications 10+ years performing arts (non-profit or commercial) experience 5+ years of Project Management experience working with various levels of leadership, stakeholders, and a variety of teams, such as creative, development, and production Bachelor’s Degree required Excellent attention to detail and exceptional written communication skillsPMP or direct Project Management experience preferred Proven ability to think ahead, problem solve, engage proactively, and take initiative Strong process-minded planner who can determine deadlines, logistics, and operational plans for multi-dimensional programs and events Manage time wisely and prioritize workload in a creative environment where interruptions are common and adaptability is required Deep understanding of project management tools (ex: Asana) and digital organization tools Experience transforming artistic vision into operational plans and overseeing execution Equally comfortable with strategic thinking and excel pivot tables Teambuilding/ability and desire to collaborate and support colleagues across a spectrum of expertise. Strong desire to work in the arts and culture space with bias for inclusivity, equity, and joy
Digital & Web Program Manager
University of Notre Dame
The University of Notre Dame (https://jobs.nd.edu) is accepting applications for a Digital & Web Program Manager.
Applications will be accepted until 6/22/2023.
This role is responsible for managing the functionality of and content for the center's digital marketing platforms -- including, but not limited to, the website, DPAC's mobile app, digital programs, social media accounts, and, in concert with the Operations Team, the mobile ticketing platform, Tessitura/TNEW. The ability to identify and implement effective processes and lead projects with minimal direction is required. As part of their communications responsibilities, this role is responsible for the overall strategy and dissemination plans for the center's social media and blog posts, website updates, and managing the student ambassador team. Additionally, this role is tasked with developing and implementing strategic campaigns across multiple online channels to promote events at the center and generate revenue. Understanding the ever-changing digital marketing landscape is key for success in this role.
Key Responsibilities:
• Work with media partners to develop, execute, and measure the performance of paid digital campaigns including, but not limited to, display, social media, OTT/CTV, YouTube, and geo-targeted ads.
• Identifies Tessitura data management process improvements that support the center's marketing initiatives and leads projects through to fruition.
• Maintains and integrates applications important to business operations and employee productivity.
• Develop and maintain editorial calendar(s) for social media, blog, and student ambassadors.
• Liaise with the Operations Team to review internal processes of the ticketing platform to ensure the database, and its integrations, are working as intended.
• Collaborate with the Creative Team to develop digital content that is optimized for appropriate channels.
• Create timely, relevant, and engaging content for the center's social media accounts: Facebook, Twitter, Instagram, and YouTube.
• Create and refresh content on the website, TNEW, app, podcast, and blog, using HTML and CSS when necessary.
• Monitor website, campaign, and app performance using Google's suite of tools including, but not limited to, Analytics, Data Studio, Tag Manager, and Firebase.
• Manage the app and website's platform integrations, working with developers to enhance functionality when needed.
• Report website and campaign performance to senior management.
• Regularly survey patrons to monitor satisfaction levels with the center.
• Research industry and digital marketing trends, both locally and globally, to make strategic marketing decisions that will best impact the center.
• Identify and understand key audiences for marketing communication efforts and work with the Marketing Team to develop a communications strategy that aligns target audiences with revenue goals.
• Lead and empower the student ambassador team.
Minimum Qualifications:
• Bachelor’s degree with a preference in Marketing, Communications, or related field. • 5+ years of previous experience. • Superb oral and written communication skills, including negotiating vendor agreements. • Strong project management skills. • Highly skilled at prioritizing projects and working collaboratively within a complex, dynamic environment. • Knowledgeable about brand management best practices. • Experience using HTML and a working knowledge of CSS. • Proficiency with Adobe Creative Suite, specifically but not limited to, Photoshop, InDesign, Premier Pro, and Lightroom. • Must have extensive experience with website content management systems and working with website integrations, plugins, and APIs. • Experienced in crafting engaging social media content to increase awareness and drive sales. • Comfortable working with Google Analytics, especially GA4. • Experience in digital media planning and buying. • Familiarity with email marketing principles, including automated/dynamic email campaigns and personalization. • Experienced in developing and working within specified budgets specifically related to digital media planning and buying. • Experience managing and directing a team.
Preferred Qualifications:
The following certifications are a plus:
• Google Ads, database management, project management (PMP), SQL, HTML, and CSS.
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # https://apptrkr.com/4210207. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
Full Time
Digital & Web Program Manager
University of Notre Dame
The University of Notre Dame (https://jobs.nd.edu) is accepting applications for a Digital & Web Program Manager.
Applications will be accepted until 6/22/2023.
This role is responsible for managing the functionality of and content for the center's digital marketing platforms -- including, but not limited to, the website, DPAC's mobile app, digital programs, social media accounts, and, in concert with the Operations Team, the mobile ticketing platform, Tessitura/TNEW. The ability to identify and implement effective processes and lead projects with minimal direction is required. As part of their communications responsibilities, this role is responsible for the overall strategy and dissemination plans for the center's social media and blog posts, website updates, and managing the student ambassador team. Additionally, this role is tasked with developing and implementing strategic campaigns across multiple online channels to promote events at the center and generate revenue. Understanding the ever-changing digital marketing landscape is key for success in this role.
Key Responsibilities:
• Work with media partners to develop, execute, and measure the performance of paid digital campaigns including, but not limited to, display, social media, OTT/CTV, YouTube, and geo-targeted ads.
• Identifies Tessitura data management process improvements that support the center's marketing initiatives and leads projects through to fruition.
• Maintains and integrates applications important to business operations and employee productivity.
• Develop and maintain editorial calendar(s) for social media, blog, and student ambassadors.
• Liaise with the Operations Team to review internal processes of the ticketing platform to ensure the database, and its integrations, are working as intended.
• Collaborate with the Creative Team to develop digital content that is optimized for appropriate channels.
• Create timely, relevant, and engaging content for the center's social media accounts: Facebook, Twitter, Instagram, and YouTube.
• Create and refresh content on the website, TNEW, app, podcast, and blog, using HTML and CSS when necessary.
• Monitor website, campaign, and app performance using Google's suite of tools including, but not limited to, Analytics, Data Studio, Tag Manager, and Firebase.
• Manage the app and website's platform integrations, working with developers to enhance functionality when needed.
• Report website and campaign performance to senior management.
• Regularly survey patrons to monitor satisfaction levels with the center.
• Research industry and digital marketing trends, both locally and globally, to make strategic marketing decisions that will best impact the center.
• Identify and understand key audiences for marketing communication efforts and work with the Marketing Team to develop a communications strategy that aligns target audiences with revenue goals.
• Lead and empower the student ambassador team.
Minimum Qualifications:
• Bachelor’s degree with a preference in Marketing, Communications, or related field. • 5+ years of previous experience. • Superb oral and written communication skills, including negotiating vendor agreements. • Strong project management skills. • Highly skilled at prioritizing projects and working collaboratively within a complex, dynamic environment. • Knowledgeable about brand management best practices. • Experience using HTML and a working knowledge of CSS. • Proficiency with Adobe Creative Suite, specifically but not limited to, Photoshop, InDesign, Premier Pro, and Lightroom. • Must have extensive experience with website content management systems and working with website integrations, plugins, and APIs. • Experienced in crafting engaging social media content to increase awareness and drive sales. • Comfortable working with Google Analytics, especially GA4. • Experience in digital media planning and buying. • Familiarity with email marketing principles, including automated/dynamic email campaigns and personalization. • Experienced in developing and working within specified budgets specifically related to digital media planning and buying. • Experience managing and directing a team.
Preferred Qualifications:
The following certifications are a plus:
• Google Ads, database management, project management (PMP), SQL, HTML, and CSS.
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # https://apptrkr.com/4210207. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.