Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in geographic information systems, computer graphics, geography or computer assisted drafting and one year of experience in a related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is a professional, technical position responsible for carrying out the implementation and enhancement of Geographic Information Systems (GIS) data, applications and processes based on specified requirements. The position maintains GIS data and metadata, prepares maps, performs quality assurance functions, and assists with the preparation of specifications for new GIS data/applications/processes. An employee assigned to this classification analyzes source data and prepares related geographic information system materials requiring technical mastery of GIS techniques and principles. Work is performed under the direction of a higher level supervisor and reviewed through conferences, reports and observation of results obtained. This position reports directly to the 911 GIS Coordinator. CORE COMPETENCIES: Customer Commitment – Proactively seeks to understand the needs of our customers and provide the highest standards of service. Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence – Takes ownership for excellence through one's personal effectiveness and dedication to the perspectives to achieve organizational goals. Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Proficiently uses Geographic Information Systems (GIS) software to maintain GIS layers, perform basic GIS analysis, and plans, documents, analyzes, and develops GIS projects as assigned. Prepares and produces maps using ArcGIS software following customer requirements.Collects and maintains a database of County information for data and graphics presentation purposes from a variety of sources, including the Property Appraiser, Federal Census Bureau, etc. Operates, as required, motor vehicles (including departmental motor vehicles) in order to conduct field tests, inspections, and investigations to obtain data for use in determining code compliance, sources of, and methods for, controlling County-wide environmental pollutants. Assists in the preparation and maintenance of street system maps, databases and comprehensive plans. Provides technical graphics, mapping and addressing advice and expertise to other County staff members and the general public as required. Interacts regularly with other Alachua County agencies and other local governments. Coordinates with others on GIS projects. Interprets surveys, legal descriptions, and right-of-way maps. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of legal descriptions. Knowledge of coordinate geometry and state plane coordinates. Knowledge, understanding, and utilization of ESRI's tools including ArcGIS Desktop, ArcGIS Online, geo-processing extensions, mobile applications (such as ArcCollector) and spatial analysis techniques. Knowledge of system operations and operator support for a mainframe computer system. Some knowledge of applicable policies, laws and regulations affecting County activities. Skill in the use of the following work related tools and standard office equipment: personal computer including word processing, database and computer aided design software, calculator, telephone, copy machine and fax machine. Ability to work with map projects applying cartographic techniques, generating map prints in various sizes and configurations using plotters, and producing maps. Ability to digitize geographic maps and have knowledge of the operation of a GIS computer system. Ability to effectively communicate verbally and in writing. Ability to plan, organize and prioritize work projects. Ability to establish and maintain effective working relationships. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a disaster essential classification and work assignments will involve a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations. While performing the essential duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Supplemental Information E-911 will require GIS degree/experience An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in geographic information systems, computer graphics, geography or computer assisted drafting and one year of experience in a related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is a professional, technical position responsible for carrying out the implementation and enhancement of Geographic Information Systems (GIS) data, applications and processes based on specified requirements. The position maintains GIS data and metadata, prepares maps, performs quality assurance functions, and assists with the preparation of specifications for new GIS data/applications/processes. An employee assigned to this classification analyzes source data and prepares related geographic information system materials requiring technical mastery of GIS techniques and principles. Work is performed under the direction of a higher level supervisor and reviewed through conferences, reports and observation of results obtained. This position reports directly to the 911 GIS Coordinator. CORE COMPETENCIES: Customer Commitment – Proactively seeks to understand the needs of our customers and provide the highest standards of service. Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence – Takes ownership for excellence through one's personal effectiveness and dedication to the perspectives to achieve organizational goals. Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Proficiently uses Geographic Information Systems (GIS) software to maintain GIS layers, perform basic GIS analysis, and plans, documents, analyzes, and develops GIS projects as assigned. Prepares and produces maps using ArcGIS software following customer requirements.Collects and maintains a database of County information for data and graphics presentation purposes from a variety of sources, including the Property Appraiser, Federal Census Bureau, etc. Operates, as required, motor vehicles (including departmental motor vehicles) in order to conduct field tests, inspections, and investigations to obtain data for use in determining code compliance, sources of, and methods for, controlling County-wide environmental pollutants. Assists in the preparation and maintenance of street system maps, databases and comprehensive plans. Provides technical graphics, mapping and addressing advice and expertise to other County staff members and the general public as required. Interacts regularly with other Alachua County agencies and other local governments. Coordinates with others on GIS projects. Interprets surveys, legal descriptions, and right-of-way maps. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of legal descriptions. Knowledge of coordinate geometry and state plane coordinates. Knowledge, understanding, and utilization of ESRI's tools including ArcGIS Desktop, ArcGIS Online, geo-processing extensions, mobile applications (such as ArcCollector) and spatial analysis techniques. Knowledge of system operations and operator support for a mainframe computer system. Some knowledge of applicable policies, laws and regulations affecting County activities. Skill in the use of the following work related tools and standard office equipment: personal computer including word processing, database and computer aided design software, calculator, telephone, copy machine and fax machine. Ability to work with map projects applying cartographic techniques, generating map prints in various sizes and configurations using plotters, and producing maps. Ability to digitize geographic maps and have knowledge of the operation of a GIS computer system. Ability to effectively communicate verbally and in writing. Ability to plan, organize and prioritize work projects. Ability to establish and maintain effective working relationships. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a disaster essential classification and work assignments will involve a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations. While performing the essential duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Supplemental Information E-911 will require GIS degree/experience An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Bachelor's degree in geographic information systems, computer graphics, computer mapping, or computer assisted drafting and one year of experience in a related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is advanced technical work utilizing Geographic Information System (GIS) to create and maintain a roadway network, an address location database and other spatially enabled data layers in support of the E911 emergency response system in Alachua County. An employee assigned to this classification analyzes existing data to ensure quality and conformance to NENA standards, assists with maintenance and development of the geodatabases utilized by the E911 department, performs data analysis in support of quality control, historical call data and response information and performs network and spatial analysis in support of the E911 and Fire/EMS departments planning process, analyzes past and current trend and generates corresponding reports as requested. Work is performed under the direction of a higher level supervisor and reviewed through conferences, reports and observation of results obtained. This position reports directly to the 911 GIS Coordinator.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Develops computer based support applications to ensure accuracy and comprehensiveness in database. Collects and maintains a database of County information for data and graphics presentation purposes from a variety of sources, including the Property Appraiser, Federal Census Bureau, etc. Assists in the preparation and maintenance of street system maps, plats, data bases and comprehensive plans. Provides technical graphics, mapping and addressing advice and expertise to other County staff members and the general public as required.Revises existing maps and charts and corrects maps in various stages of compilation. Assists with implementation/development of ESRI Local Government module along with ArcGIS Attribute Assistant to automate address creation. Creates field survey maps for use on Android or IOS devices in support of field data collection. Manages Spatial Data Engine (SDE) and in-house file Geodatabases. Performs a variety of analysis in support of quality control of addressing data. Identifies Emergency Service Number (ESN) field within the Address points that do not correspond to the ESN boundary it is located within. Identifies city field within the address points that do not line up with the zip code boundary (municipal name) it is located within. Imports monthly Master Street Address Guide (MSAG) into GIS for comparison. Uses Python and Model Builder to automate a variety of geo-processing tasks. Assists in preparation of maps representing various analysis of proposed fire/EMS station locations, emergency demand and response, data trends, depicting emergency vehicle range in support of determining optimal future facility location, historical County growth and expected further expansion. Generates specific computer plots as needed from GIS. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Extensive knowledge of the operation of a GIS computer system. Considerable knowledge of cartographic, topographic, and surveying techniques and principles. Knowledge of coordinate geometry and state plane coordinates. Some knowledge of applicable policies, laws and regulations affecting County activities. Skill in the use of the following work related tools and equipment: personal computer including word processing, data base, calculator, telephone, copy machine and fax machine. Ability to effectively communicate verbally and in writing. Ability to establish and maintain effective working relationships. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in geographic information systems, computer graphics, computer mapping, or computer assisted drafting and one year of experience in a related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is advanced technical work utilizing Geographic Information System (GIS) to create and maintain a roadway network, an address location database and other spatially enabled data layers in support of the E911 emergency response system in Alachua County. An employee assigned to this classification analyzes existing data to ensure quality and conformance to NENA standards, assists with maintenance and development of the geodatabases utilized by the E911 department, performs data analysis in support of quality control, historical call data and response information and performs network and spatial analysis in support of the E911 and Fire/EMS departments planning process, analyzes past and current trend and generates corresponding reports as requested. Work is performed under the direction of a higher level supervisor and reviewed through conferences, reports and observation of results obtained. This position reports directly to the 911 GIS Coordinator.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Develops computer based support applications to ensure accuracy and comprehensiveness in database. Collects and maintains a database of County information for data and graphics presentation purposes from a variety of sources, including the Property Appraiser, Federal Census Bureau, etc. Assists in the preparation and maintenance of street system maps, plats, data bases and comprehensive plans. Provides technical graphics, mapping and addressing advice and expertise to other County staff members and the general public as required.Revises existing maps and charts and corrects maps in various stages of compilation. Assists with implementation/development of ESRI Local Government module along with ArcGIS Attribute Assistant to automate address creation. Creates field survey maps for use on Android or IOS devices in support of field data collection. Manages Spatial Data Engine (SDE) and in-house file Geodatabases. Performs a variety of analysis in support of quality control of addressing data. Identifies Emergency Service Number (ESN) field within the Address points that do not correspond to the ESN boundary it is located within. Identifies city field within the address points that do not line up with the zip code boundary (municipal name) it is located within. Imports monthly Master Street Address Guide (MSAG) into GIS for comparison. Uses Python and Model Builder to automate a variety of geo-processing tasks. Assists in preparation of maps representing various analysis of proposed fire/EMS station locations, emergency demand and response, data trends, depicting emergency vehicle range in support of determining optimal future facility location, historical County growth and expected further expansion. Generates specific computer plots as needed from GIS. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Extensive knowledge of the operation of a GIS computer system. Considerable knowledge of cartographic, topographic, and surveying techniques and principles. Knowledge of coordinate geometry and state plane coordinates. Some knowledge of applicable policies, laws and regulations affecting County activities. Skill in the use of the following work related tools and equipment: personal computer including word processing, data base, calculator, telephone, copy machine and fax machine. Ability to effectively communicate verbally and in writing. Ability to establish and maintain effective working relationships. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Bachelor's degree in planning, geography, computer science, public safety, geomatics, or related field, and three years of GIS experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible supervisory, professional and technical work coordinating the E911 Geographic Information Systems (GIS) program for the 911 Division of the Alachua County Fire Rescue Department. An employee assigned to this classification supervises GIS staff within a section under County Fire Rescue; responsible for their professional development and work performance; responsible for the continuous analysis & maintenance of various GIS data sources produced by the E9-1-1 Office and the County Fire Rescue Department. Work is performed under the general direction of a higher-level supervisor and is reviewed through observation, reports, meetings, and results obtained. This position reports directly to the Bureau Chief/Communications.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate employees including determining work procedures and preparing work schedules; issuing written and oral instructions; assigning duties and reviewing work for exactness, neatness, and conformance with departmental and County policies and procedures. Recommends personnel actions such as new hires, promotions, transfers, and disciplinary procedures including warnings, suspensions, and procedures. Prepares and conducts employee performance reviews. Prepares and conducts training for subordinate employees related to GIS software, advance GIS tools, and best practices. Coordinates and conducts advanced GIS research and analysis; prepares reports on areas such as GIS and MSAG synchronization, ALI and GIS comparison, medical unit response times, fire response times, station locations, underserved areas. Determines GIS data to be analyzed; selects and analyzes data. Establishes and implements GIS related standard operating procedures; continuously reviews and updates procedures as necessary. Assists with the development of short and long-range goals and objectives for GIS and data analysis needs including analysis of station locations and underserved areas. Coordinates and supervises, as required, departmental GIS employees on special projects. Responsible for development, coordination, maintenance and enhancement of the County E-911 GIS Systems program and all supporting databases. Works closely with the Next Generation Core Services (NGCS) provider to ensure the GIS data utilized by the NGCS provider remains at a minimum 98% accurate for the purposes of 9-1-1 call routing and emergency services response. Resolves complex addressing and road geometry issues and problems using detailed GIS analysis. Creates and maintains a cooperative working relationship with all offices and entities associated with addressing and road naming. Works diligently to resolve misunderstandings, mistakes, errors, complaints, and concerns from all parties. Assists in developing long and short-range goals and objectives for the Department's GIS data analysis needs including analysis of station locations and underserved areas. Plans, develops, organizes, implements, directs preparation of results and presents administrative reports and special projects as assigned. Supervises and manages the GIS support to the EOC during emergency activations of the EOC. Works closely with the E911 Coordinator to ensure the industry's best practices are being followed; develops strategies to implement those practices and regularly evaluates progress. Reviews the software and hardware needs of the GIS staff and provides recommendations during the budget review and development process. Recommends and where appropriate, develops GIS and related training programs. Coordinates GIS related activities with County Property Appraiser, Growth Management, and County 9-1-1 Center and acts as a liaison with related external organizations such as USPS and municipal permitting offices Provides final review and acceptance of new address points, polygons, and street centerline data for input into the various GIS databases and distribution to numerous government and NGO's. Operates, as required County motor vehicles in order to conduct field checks and investigations to obtain information for use in resolving addressing or roadway geometry problems. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of automated mapping and spatial information processing methods and techniques. Thorough knowledge of the capabilities of automated mapping and GIS systems with a focus on the ESRI software suite. Thorough knowledge and experience with geographic information system design, implementation, and management including considerable experience in both administrative and project supervision. Knowledge of spatial database concepts. Knowledge of leadership principles and the ability to motivate team members. Knowledge of GIS programming, computer mapping, and database management as it relates to ArcView, ArcGIS Desktop, ArcGIS Server, ArcReader, and ArcInfo. Ability to conduct complex data analysis and take a significant role in the preparation of reported data and outcomes. Ability to make decisions and provide recommendations based on factual data, and evaluate progress or success of projects and systems. Ability to translate GIS related technical concepts and terminology in terms understandable to department heads and others. Ability to prepare reports, correspondence, procedures, and other documentation for distribution and use by E9-1-1 Office GIS staff members and others. Ability to manage conflict, negotiate, and resolve employee relation issues and concerns in accordance with County policies. Ability to define problems, collect and analyze data, establish facts and draw valid conclusions. Ability to respond to inquiries or complaints from employees, citizens or other government agencies. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee is frequently required to reach and occasionally required to be mobile.Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.During emergency situations this classification may require prolonged work hours. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in planning, geography, computer science, public safety, geomatics, or related field, and three years of GIS experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible supervisory, professional and technical work coordinating the E911 Geographic Information Systems (GIS) program for the 911 Division of the Alachua County Fire Rescue Department. An employee assigned to this classification supervises GIS staff within a section under County Fire Rescue; responsible for their professional development and work performance; responsible for the continuous analysis & maintenance of various GIS data sources produced by the E9-1-1 Office and the County Fire Rescue Department. Work is performed under the general direction of a higher-level supervisor and is reviewed through observation, reports, meetings, and results obtained. This position reports directly to the Bureau Chief/Communications.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate employees including determining work procedures and preparing work schedules; issuing written and oral instructions; assigning duties and reviewing work for exactness, neatness, and conformance with departmental and County policies and procedures. Recommends personnel actions such as new hires, promotions, transfers, and disciplinary procedures including warnings, suspensions, and procedures. Prepares and conducts employee performance reviews. Prepares and conducts training for subordinate employees related to GIS software, advance GIS tools, and best practices. Coordinates and conducts advanced GIS research and analysis; prepares reports on areas such as GIS and MSAG synchronization, ALI and GIS comparison, medical unit response times, fire response times, station locations, underserved areas. Determines GIS data to be analyzed; selects and analyzes data. Establishes and implements GIS related standard operating procedures; continuously reviews and updates procedures as necessary. Assists with the development of short and long-range goals and objectives for GIS and data analysis needs including analysis of station locations and underserved areas. Coordinates and supervises, as required, departmental GIS employees on special projects. Responsible for development, coordination, maintenance and enhancement of the County E-911 GIS Systems program and all supporting databases. Works closely with the Next Generation Core Services (NGCS) provider to ensure the GIS data utilized by the NGCS provider remains at a minimum 98% accurate for the purposes of 9-1-1 call routing and emergency services response. Resolves complex addressing and road geometry issues and problems using detailed GIS analysis. Creates and maintains a cooperative working relationship with all offices and entities associated with addressing and road naming. Works diligently to resolve misunderstandings, mistakes, errors, complaints, and concerns from all parties. Assists in developing long and short-range goals and objectives for the Department's GIS data analysis needs including analysis of station locations and underserved areas. Plans, develops, organizes, implements, directs preparation of results and presents administrative reports and special projects as assigned. Supervises and manages the GIS support to the EOC during emergency activations of the EOC. Works closely with the E911 Coordinator to ensure the industry's best practices are being followed; develops strategies to implement those practices and regularly evaluates progress. Reviews the software and hardware needs of the GIS staff and provides recommendations during the budget review and development process. Recommends and where appropriate, develops GIS and related training programs. Coordinates GIS related activities with County Property Appraiser, Growth Management, and County 9-1-1 Center and acts as a liaison with related external organizations such as USPS and municipal permitting offices Provides final review and acceptance of new address points, polygons, and street centerline data for input into the various GIS databases and distribution to numerous government and NGO's. Operates, as required County motor vehicles in order to conduct field checks and investigations to obtain information for use in resolving addressing or roadway geometry problems. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of automated mapping and spatial information processing methods and techniques. Thorough knowledge of the capabilities of automated mapping and GIS systems with a focus on the ESRI software suite. Thorough knowledge and experience with geographic information system design, implementation, and management including considerable experience in both administrative and project supervision. Knowledge of spatial database concepts. Knowledge of leadership principles and the ability to motivate team members. Knowledge of GIS programming, computer mapping, and database management as it relates to ArcView, ArcGIS Desktop, ArcGIS Server, ArcReader, and ArcInfo. Ability to conduct complex data analysis and take a significant role in the preparation of reported data and outcomes. Ability to make decisions and provide recommendations based on factual data, and evaluate progress or success of projects and systems. Ability to translate GIS related technical concepts and terminology in terms understandable to department heads and others. Ability to prepare reports, correspondence, procedures, and other documentation for distribution and use by E9-1-1 Office GIS staff members and others. Ability to manage conflict, negotiate, and resolve employee relation issues and concerns in accordance with County policies. Ability to define problems, collect and analyze data, establish facts and draw valid conclusions. Ability to respond to inquiries or complaints from employees, citizens or other government agencies. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee is frequently required to reach and occasionally required to be mobile.Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.During emergency situations this classification may require prolonged work hours. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Office Specialist 2 (Communications 9-1-1 Department) Job ID: 107119 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 21, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 10.7 hours of vacation accrued per month for non-dispatch positions (accrual increases every 5 years by 2 hours) Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer match of 3.5% on Deferred Comp 457 Retirement Plan A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: C-COM Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you have a “gift” for remaining calm under deadline pressure? Do you demonstrate compassion and empathy and aim to be helpful in your interactions with others? Do you have exceptional organization skills? Do you thrive in a customer service oriented environment? Do you have creative problem-solving skills? Do you have a “knack” for investigation and finding information in computer-based programs that generate a high amount of data? If you answered "yes" to the questions above, we want you to join our team as an Office Specialist 2 at the Clackamas County Communications 9-1-1 (CCOM) Department. If selected for this position, you will be responsible for managing and responding to requests for public records. In this position, you will find and prepare audio recordings, print-outs of calls from our computer aided dispatch system (CAD) and respond to requests for both the news media and attorneys for information relating to 9-1-1 calls. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call-taking services to the public. To that end, we are searching for an individual, who is motivated to be a positive and collaborative contributor to a highly functional department team with strong communication and organizational skills, as well as professional demeanor, calm presence, and commitment to serving diverse populations. Required Minimum Qualifications/Transferrable Skills:* A minimum of two (2) years of relevant experience providing clerical support, with two (2) years of experience in each of the following areas: Data entry & retrieval Reception Document processing A minimum of two (2) years of experience providing customer service over the phone and in person A minimum of one (1) year of experience working with sensitive and confidential information A minimum of one (1) year of experience in positions that required strong organizational skills A minimum of one (1) year of experience establishing priorities and managing workload with minimal supervision Preferred Special Qualifications/Transferrable Skills:* Familiarity with 9-1-1 dispatch operations Experience with Computer Aided Dispatch (CAD) and logging recorders Experience using Request FOIA software application Experience listening to and understanding public safety radio traffic Intermediate proficiency in Microsoft Suite applications, including Microsoft Word, Microsoft Excel, and Microsoft Outlook Pre-employment Requirements: Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work ( Clackamas County Core Values ). Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve, both internally and externally, including proactive engagement to keep customers informed. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it. Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations. Values Technology Use utilizing electronic systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as evidenced by the individual's ability to demonstrate dependability, flexibility, responsibility, accountability and the ability to develop strategies to effectively manage tasks of one's work. Puts Ethics into Action by holding himself or herself to a high standard of professional, honest and objective behavior. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. TYPICAL TASKS Duties may include but are not limited to the following: Records Request Management Retrieves requests for Incident Printouts, Address Histories, and/or Audio Recordings; searches records, receives & processes payments Contacts requester to clarify, advise, and explain process and fees Searches, prints, redacts, scans, crops, converts, burns audio incidents onto CDs Files hard copies of requests by date of incident and year Impounded Incident Record Maintenance Processes impounded incidents Emails agencies periodically to check continuing impounded status of incidents Releases impounded incidents when allowed; redacts, re-saves, and destroys as appropriate Court Appearance Receives subpoenas, appears in court as required, maintains file of cancelled subpoenas Assist Training & Quality Assurance Coordinators and Administration Make recordings for Quality Assurance review and assist with training materials Continuing Education Maintains LEDS and CPR certifications Receives training on new programs and technical equipment WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Please Note: Incumbent may be required to attend court hearings on Fridays. In the event a Friday court hearing attendance is required, the remaining scheduled work hours will be adjusted accordingly. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Work Location : This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION TESTING AND SELECTION PROCESS Applicants must pass ALL STEPS of the testing process. A summary of the testing and selection process steps is outlined below. STEP 1: INITIAL QUESTIONNAIRE SCREENING After the recruitment close date, applicants' responses to the multiple choice screening questions will be assessed. A list of minimum and preferred qualifications is available in the Job Details & Qualifications section. STEP 2: APPLICATION REVIEW Applicants passing the first step of the process will have their application materials reviewed. This review will include an evaluation of relevant experience and qualifications as demonstrated through the work history, as well as the evaluation of the responses to the open-ended questions. Incomplete application materials may result in inactivation of the application and applicant not receiving further consideration. STEP 3: DEPARTMENT INTERVIEW Applicants passing the application review will be placed on the eligibility register and the most qualified candidates on the eligibility register will be referred to the Clackamas County Communications 9-1-1 (C-COM) Department for a selection interview & other selection steps in the process, in accordance with the Clackamas County Personnel Ordinance rules. STEP 4: STATEMENT OF PERSONAL HISTORY (SPH) Candidates referred to the interview, will be required to submit a fully completed Statement of Personal History (SPH) for the comprehensive background check. Instructions on completing the SPH document will be provided at the time selected candidates are scheduled for the interview. Candidates who do not submit the required 16-page SPH by the established deadline will not continue moving forward in this process. STEP 5: EXTENSIVE BACKGROUND INVESTIGATION Background investigations, including fingerprinting, will be conducted for the most competitive candidates. Background investigations are comprehensive; therefore, they can take on average between four (4) and six (6) weeks to complete. In order for the background investigation to proceed in a timely fashion, candidates must complete all entries on the Statement of Personal History (SPH) form, submit required documents, and encourage references to respond immediately to their investigator's telephone calls. Candidates who fail to provide information in a timely manner may be disqualified to continue in this recruitment process. STEP 6: PRE-EMPLOYMENT DRUG SCREEN Candidates who receive conditional job offers after the department interview and pass the background investigation will take a post-offer pre-employment drug test. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107119&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7d86fa93da0827409d9cc74ee31d5c7d
Full Time
Office Specialist 2 (Communications 9-1-1 Department) Job ID: 107119 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 21, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 10.7 hours of vacation accrued per month for non-dispatch positions (accrual increases every 5 years by 2 hours) Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer match of 3.5% on Deferred Comp 457 Retirement Plan A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: C-COM Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you have a “gift” for remaining calm under deadline pressure? Do you demonstrate compassion and empathy and aim to be helpful in your interactions with others? Do you have exceptional organization skills? Do you thrive in a customer service oriented environment? Do you have creative problem-solving skills? Do you have a “knack” for investigation and finding information in computer-based programs that generate a high amount of data? If you answered "yes" to the questions above, we want you to join our team as an Office Specialist 2 at the Clackamas County Communications 9-1-1 (CCOM) Department. If selected for this position, you will be responsible for managing and responding to requests for public records. In this position, you will find and prepare audio recordings, print-outs of calls from our computer aided dispatch system (CAD) and respond to requests for both the news media and attorneys for information relating to 9-1-1 calls. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call-taking services to the public. To that end, we are searching for an individual, who is motivated to be a positive and collaborative contributor to a highly functional department team with strong communication and organizational skills, as well as professional demeanor, calm presence, and commitment to serving diverse populations. Required Minimum Qualifications/Transferrable Skills:* A minimum of two (2) years of relevant experience providing clerical support, with two (2) years of experience in each of the following areas: Data entry & retrieval Reception Document processing A minimum of two (2) years of experience providing customer service over the phone and in person A minimum of one (1) year of experience working with sensitive and confidential information A minimum of one (1) year of experience in positions that required strong organizational skills A minimum of one (1) year of experience establishing priorities and managing workload with minimal supervision Preferred Special Qualifications/Transferrable Skills:* Familiarity with 9-1-1 dispatch operations Experience with Computer Aided Dispatch (CAD) and logging recorders Experience using Request FOIA software application Experience listening to and understanding public safety radio traffic Intermediate proficiency in Microsoft Suite applications, including Microsoft Word, Microsoft Excel, and Microsoft Outlook Pre-employment Requirements: Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work ( Clackamas County Core Values ). Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve, both internally and externally, including proactive engagement to keep customers informed. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it. Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations. Values Technology Use utilizing electronic systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as evidenced by the individual's ability to demonstrate dependability, flexibility, responsibility, accountability and the ability to develop strategies to effectively manage tasks of one's work. Puts Ethics into Action by holding himself or herself to a high standard of professional, honest and objective behavior. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. TYPICAL TASKS Duties may include but are not limited to the following: Records Request Management Retrieves requests for Incident Printouts, Address Histories, and/or Audio Recordings; searches records, receives & processes payments Contacts requester to clarify, advise, and explain process and fees Searches, prints, redacts, scans, crops, converts, burns audio incidents onto CDs Files hard copies of requests by date of incident and year Impounded Incident Record Maintenance Processes impounded incidents Emails agencies periodically to check continuing impounded status of incidents Releases impounded incidents when allowed; redacts, re-saves, and destroys as appropriate Court Appearance Receives subpoenas, appears in court as required, maintains file of cancelled subpoenas Assist Training & Quality Assurance Coordinators and Administration Make recordings for Quality Assurance review and assist with training materials Continuing Education Maintains LEDS and CPR certifications Receives training on new programs and technical equipment WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Please Note: Incumbent may be required to attend court hearings on Fridays. In the event a Friday court hearing attendance is required, the remaining scheduled work hours will be adjusted accordingly. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Work Location : This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION TESTING AND SELECTION PROCESS Applicants must pass ALL STEPS of the testing process. A summary of the testing and selection process steps is outlined below. STEP 1: INITIAL QUESTIONNAIRE SCREENING After the recruitment close date, applicants' responses to the multiple choice screening questions will be assessed. A list of minimum and preferred qualifications is available in the Job Details & Qualifications section. STEP 2: APPLICATION REVIEW Applicants passing the first step of the process will have their application materials reviewed. This review will include an evaluation of relevant experience and qualifications as demonstrated through the work history, as well as the evaluation of the responses to the open-ended questions. Incomplete application materials may result in inactivation of the application and applicant not receiving further consideration. STEP 3: DEPARTMENT INTERVIEW Applicants passing the application review will be placed on the eligibility register and the most qualified candidates on the eligibility register will be referred to the Clackamas County Communications 9-1-1 (C-COM) Department for a selection interview & other selection steps in the process, in accordance with the Clackamas County Personnel Ordinance rules. STEP 4: STATEMENT OF PERSONAL HISTORY (SPH) Candidates referred to the interview, will be required to submit a fully completed Statement of Personal History (SPH) for the comprehensive background check. Instructions on completing the SPH document will be provided at the time selected candidates are scheduled for the interview. Candidates who do not submit the required 16-page SPH by the established deadline will not continue moving forward in this process. STEP 5: EXTENSIVE BACKGROUND INVESTIGATION Background investigations, including fingerprinting, will be conducted for the most competitive candidates. Background investigations are comprehensive; therefore, they can take on average between four (4) and six (6) weeks to complete. In order for the background investigation to proceed in a timely fashion, candidates must complete all entries on the Statement of Personal History (SPH) form, submit required documents, and encourage references to respond immediately to their investigator's telephone calls. Candidates who fail to provide information in a timely manner may be disqualified to continue in this recruitment process. STEP 6: PRE-EMPLOYMENT DRUG SCREEN Candidates who receive conditional job offers after the department interview and pass the background investigation will take a post-offer pre-employment drug test. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107119&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7d86fa93da0827409d9cc74ee31d5c7d