CMHC Care Coordinator

  • Advocates
  • Framingham, MA, USA
Full Time Health Care Nonprofit Diversity Human Services

Job Description


*Starting rate $45,000*

The Community Mental Health Center (CMHC) Care Coordinator will provide integrated behavioral/physical healthcare management services to youth and adults as a member of the care management team.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions from our staff.

Are you ready to make a difference?


  • Coordinate the screenings/assessments/diagnosis process with CMHC participants. Administer screenings using standardized screening and assessment tools. Identify military/veteran status and eligibility for health insurance and other benefits.
  • Work collaboratively and effectively with individuals receiving services, medical team, and behavioral health providers to provide integrated care management services.
  • Coordinate all aspects of CMHC service delivery with team members as outlined in integrated treatment plans.
  • Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual’s integrated treatment plan.
  • Participate in integrated team meetings to ensure effective communication among team involved in individual’s care.
  • Follow the individual across the continuum of care for the purposes of care coordination.
  • Partner with the individual, his/her care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
  • Monitor individual’s progress and assist clinical team in evaluating the need for continued clinical services.
  • Identify community resources and develop natural supports.
  • Provide outreach services to individuals, as needed.
  • Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
  • Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
  • Perform all duties in accordance with the agency’s policies and procedures. Follow agency Performance Standards.
  • Complete all required documentation in a timely manner.


  • BSW degree or BA in related field from an accredited college/university.
  • Two years of experience working within an outpatient, crisis, and medical settings.
  • Ability to use an Electronic Health Record to document medically necessary clinical services.
  • Must be able to perform each essential duty satisfactorily.
  • Ability to communicate effectively verbally and in writing.
  • Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.
  • Must adhere to all professional ethics.
  • Must have valid driver’s license and access to auto.

At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority. Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e. both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.)

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 


$45k Year