University of California Office of the President
Oakland, CA, USA
Summer Institute For Emerging Managers And Leaders (Sieml) Manager - Hybrid
Location: Oakland
Full Time
Job ID: 55573
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
This is a Full-Time, Hybrid position.
UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. https://www.ucop.edu/about
Department Overview Graduate, Undergraduate and Equity Affairs (GUEA) at the UC Office of the President provides leadership and support for efforts that advance UC equity and inclusion, close equity gaps, promote access to and successful completion of baccalaureate and graduate degrees, and help to provide an exemplary University experience for all. We are committed to the University of California's academic mission and to our core values: integrity in advocating unapologetically for access and institutional equity, respect for one another, accountability for and effective use of our public resources, and excellence in our service to the University and the State.
SIEML
The University of California's (UC) Summer Institute for Emerging Managers and Leaders (SIEML) serves as a pathway to advance inclusion within the graduate programs at UC's six business schools (Berkeley, Davis, Irvine, Los Angeles, Riverside and San Diego). Launched in 2012, SIEML offers undergraduate students enrolled at HBCUs (Historically Black Colleges and Universities) and HSIs (Hispanic Serving Institutions), an immersive, short-term residential, business education leadership experience and includes graduate fellowships to UC graduate business schools. https://sieml.universityofcalifornia.edu/.
Position Summary Uses advanced operational concepts and objectives to resolve highly complex issues. Regularly works on issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Primarily deals with programs and proposals with broad impact across the function, research initiative, program and / or organization. Develops and oversees the implementation of new programs and processes.
Key Responsibilities
• 40% Program Management: Manages SIEML: serves as year-round program lead and lead contact for SIEML. Functions with a high degree of autonomy. Leads SIEML policy and program planning, development, administration, management and implementation. Regularly interprets, monitors and analyzes information regarding policies and procedures and provides consultative services to administrators and other stakeholders. Supports campus host lead in management of the on-site program. Annually coordinates with campus host lead to ensure all key programmatic elements (housing, core program content/agenda, corporate visits/engagement, field trips, speaker series are appropriately addressed by host campus in a manner consistent with program guidelines, timelines and needs. Position may support key programmatic content needs in finalizing the program each year. Position is on site each summer for full duration of the residential program and serves as one of the primary contacts during program each summer. Provides analyses and administration for complex program budget, working directly with internal and external constituents. Develops positions, hires, directs and supervises student interns and ambassadors. Creates and manages SIEML Ambassador Program.
• 30% Outreach, Admissions and Alumni Engagement: Oversees development and implementation of program admissions policies, regulations and guidelines, and evaluates annually for effectiveness. Serves as the systemwide lead for SIEML, represents the program in a wide range of settings and opportunities to advance its brand and impact. Develops and coordinates policy and program communications; Provides comprehensive expert guidance on SIEML admissions policies. Serves on various committees and leads efforts to identify and propose improvements to recruitment strategy and technology to enhance applications and yield. Communicates and collaborates with each of the UC business schools, including in-person visits. Proposes, leads and/or participates on policy, strategy and planning committees and working groups. Leads regular systemwide meetings. Maintains and shares prospective graduate program applicant information with UC business schools. Identifies opportunities and recommends outreach and recruitment activities for UC Business School personnel. Identifies opportunities for UC business school faculty and administrators to outreach to HBCUs and HSIs and help raise UC's profile and presence with key stakeholders on these campuses. Facilitates sharing of outreach and recruitment planning information between UC business schools (travel and conference plans) to maximize inclusion outreach opportunities on behalf of and beyond SIEML and overall outreach on behalf of UC graduate business school programs. Manages database of alumni contact information, including data about current academic status, graduate programs applied to and attended, career paths and other pertinent information; Documents and shares significant activities of SIEML alumni with UC school reps; Provides consistent stewardship to alumni, ensuring that alumni feel continual connection with program; Delivers regular updates about SIEML to alumni; Creates and manages social media platforms for alumni and manages engagement. Counsels stakeholders in considering and executing innovative efforts to drive inclusion outcomes across UC business programs. Partners and participates in training opportunities to advance understanding of admissions programs and guidelines. In consultation, responsible for development of systemwide SIEML admissions policies. Consults with UC business schools regarding recruitment and admissions of SIEML alumni. Leads SIEML admissions process; organizes admissions committee meetings and chairs admissions committee; collects applications, organizes and shares with admissions committee. Gathers all admissions evaluations from admissions committee and coordinates selection process and notifies applicants of decisions. Serves as primary recruiter for SIEML program. Manages creation and deployment of annual outreach/recruitment plan; oversees creation and delivery of outreach and marketing materials; oversees and manages social media marketing efforts. Visits HBCUs and HSIs; cultivates substantive relationships with representatives from partner and potential partner institutions and meets with potential program applicants (individually, group workshops, etc.). Delivers presentations, conducts workshops; facilitates public relations and media opportunities on behalf of the program. Organizes effective outreach activities.
• 20% Executive Advisor and Program/Sponsorship Development: Provides in-depth evaluation and complex analysis to advance program. Develops proposals and recommendations to guide and support a broader strategic direction for the program. Advises UC business school deans and principal management staff, guides and directs planning and recommends innovative developments to advance equity and inclusion within UC business school community. Helps facilitate key new initiatives such as the annual UC Business School Deans Summit. Serves as an advisor for continued development of systemwide Alliance for Diversity in Business (ADB) to support collective UC impact and enhanced coordination, communication and collaboration between the six UC business schools. Responsible for engagement and reporting with state leadership/core program sponsor, as appropriate. Develops and cultivates relationships with industry partners and promotes sponsorship and program enhancement opportunities.
• 10% Technology Management/Other Duties: Develops and advocates solutions to program issues, including developing and administering new systems, policies, processes, or programs. Leads and manages effort to create and maintain complex database to track all SIEML participants and alumni including post-participation application to UC business schools and post-graduation placement. Also responsible for coordinating integration of SIEML database into larger unit-wide complex database for primary systemwide pathways programs. Develops and implements website policies and manages organizational website content; drafts newsletters and correspondence to organizational constituents; Manages and maintains data and documents; Creates annual report for UC and government leadership and other external audiences. Other duties as assigned.
Experience Required Qualifications
• Minimum 5 years of relevant work experience.
Skills and Abilities Required Qualifications
• Excellent ability to analyze, interpret and communicate policies and procedures to the university community, educators, prospective students and the public. • Advanced interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills. • Broad knowledge of a variety of administrative operational activities such as project and event management, basic fundraising processes, risk management planning, website design, and accounting guidelines. • Excellent ability to lead collaborative relationships with UC, schools, other universities, community organizations, and other institutions. • Advanced knowledge of project management including program design, implementation, and evaluation. • Well-organized, focused, goal-oriented with an ability to prioritize and exercise good judgment. • Ability to use discretion and maintain confidentiality. • Strong skills in long and short-term planning, analysis, problem-solving, and customer service. • Advanced skills to develop the University's strategic recruitment plans, designing outreach and recruitment programs and materials that will inform, attract, and enroll top candidates to the school / college, including students from under-represented groups. • Experience in higher education, with demonstrated interest and responsibility in domains of diversity, equity and inclusion. • Solid experience in social media marketing and general marketing practices. • Familiarity and interest in business education. • Professional experience in higher education recruitment and admissions. • Knowledge of Outlook, Word, Excel, and PowerPoint at the level of sophistication required for the position. • Experience overseeing the creation and management of a database. • Experience overseeing the creation and management of a website. • Experience using Cascade web development software a plus. • Advanced knowledge of applicable policy analysis techniques. • Ability to work both independently as well as collaboratively with school staff and other university representatives to achieve defined goals is critical. • Takes initiative to organize and follow through with complex tasks to meet deadlines.
Preferred Qualifications
• Knowledge and understanding of SIEML,; Knowledge and understanding of UC and the campus business programs. • Proven ability to use MS Office Suite. • Excellent interpersonal skills and the ability to practice sound judgment in communicating effectively with a very diverse group of individuals in a diplomatic and professional manner, including both strong written and verbal communication skills. • Resourcefulness in finding ways to engage individuals including appropriate, positive solutions to problems and initiative in presenting alternatives and implementing solutions to ensure effective change. • Ability to anticipate problems and take necessary action to eliminate or mitigate potential negative effects. • Expert knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. • Advanced understanding of admissions technology. • Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.
Education Required Qualifications
• Bachelor's degree in related area and / or equivalent experience / training
Job Title Project Policy Analyst 4
Job Code 007399
Salary Grade Grade 23
Payscale: $103,000 - $120,000
Full Salary Range: $82,400 - $151,400
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application. Your application will be considered incomplete without a cover letter.
APPLICATION REVIEW DATE
The new review date for this job is July 14, 2023. The position will remain open until filled. .
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. https://policy.ucop.edu/doc/5000695/SARS-CoV-2_Covid-19
EEO STATEMENT
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: epost@ucop.edu.
To apply, visit https://apptrkr.com/4342879
Full Time
Summer Institute For Emerging Managers And Leaders (Sieml) Manager - Hybrid
Location: Oakland
Full Time
Job ID: 55573
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
This is a Full-Time, Hybrid position.
UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. https://www.ucop.edu/about
Department Overview Graduate, Undergraduate and Equity Affairs (GUEA) at the UC Office of the President provides leadership and support for efforts that advance UC equity and inclusion, close equity gaps, promote access to and successful completion of baccalaureate and graduate degrees, and help to provide an exemplary University experience for all. We are committed to the University of California's academic mission and to our core values: integrity in advocating unapologetically for access and institutional equity, respect for one another, accountability for and effective use of our public resources, and excellence in our service to the University and the State.
SIEML
The University of California's (UC) Summer Institute for Emerging Managers and Leaders (SIEML) serves as a pathway to advance inclusion within the graduate programs at UC's six business schools (Berkeley, Davis, Irvine, Los Angeles, Riverside and San Diego). Launched in 2012, SIEML offers undergraduate students enrolled at HBCUs (Historically Black Colleges and Universities) and HSIs (Hispanic Serving Institutions), an immersive, short-term residential, business education leadership experience and includes graduate fellowships to UC graduate business schools. https://sieml.universityofcalifornia.edu/.
Position Summary Uses advanced operational concepts and objectives to resolve highly complex issues. Regularly works on issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Primarily deals with programs and proposals with broad impact across the function, research initiative, program and / or organization. Develops and oversees the implementation of new programs and processes.
Key Responsibilities
• 40% Program Management: Manages SIEML: serves as year-round program lead and lead contact for SIEML. Functions with a high degree of autonomy. Leads SIEML policy and program planning, development, administration, management and implementation. Regularly interprets, monitors and analyzes information regarding policies and procedures and provides consultative services to administrators and other stakeholders. Supports campus host lead in management of the on-site program. Annually coordinates with campus host lead to ensure all key programmatic elements (housing, core program content/agenda, corporate visits/engagement, field trips, speaker series are appropriately addressed by host campus in a manner consistent with program guidelines, timelines and needs. Position may support key programmatic content needs in finalizing the program each year. Position is on site each summer for full duration of the residential program and serves as one of the primary contacts during program each summer. Provides analyses and administration for complex program budget, working directly with internal and external constituents. Develops positions, hires, directs and supervises student interns and ambassadors. Creates and manages SIEML Ambassador Program.
• 30% Outreach, Admissions and Alumni Engagement: Oversees development and implementation of program admissions policies, regulations and guidelines, and evaluates annually for effectiveness. Serves as the systemwide lead for SIEML, represents the program in a wide range of settings and opportunities to advance its brand and impact. Develops and coordinates policy and program communications; Provides comprehensive expert guidance on SIEML admissions policies. Serves on various committees and leads efforts to identify and propose improvements to recruitment strategy and technology to enhance applications and yield. Communicates and collaborates with each of the UC business schools, including in-person visits. Proposes, leads and/or participates on policy, strategy and planning committees and working groups. Leads regular systemwide meetings. Maintains and shares prospective graduate program applicant information with UC business schools. Identifies opportunities and recommends outreach and recruitment activities for UC Business School personnel. Identifies opportunities for UC business school faculty and administrators to outreach to HBCUs and HSIs and help raise UC's profile and presence with key stakeholders on these campuses. Facilitates sharing of outreach and recruitment planning information between UC business schools (travel and conference plans) to maximize inclusion outreach opportunities on behalf of and beyond SIEML and overall outreach on behalf of UC graduate business school programs. Manages database of alumni contact information, including data about current academic status, graduate programs applied to and attended, career paths and other pertinent information; Documents and shares significant activities of SIEML alumni with UC school reps; Provides consistent stewardship to alumni, ensuring that alumni feel continual connection with program; Delivers regular updates about SIEML to alumni; Creates and manages social media platforms for alumni and manages engagement. Counsels stakeholders in considering and executing innovative efforts to drive inclusion outcomes across UC business programs. Partners and participates in training opportunities to advance understanding of admissions programs and guidelines. In consultation, responsible for development of systemwide SIEML admissions policies. Consults with UC business schools regarding recruitment and admissions of SIEML alumni. Leads SIEML admissions process; organizes admissions committee meetings and chairs admissions committee; collects applications, organizes and shares with admissions committee. Gathers all admissions evaluations from admissions committee and coordinates selection process and notifies applicants of decisions. Serves as primary recruiter for SIEML program. Manages creation and deployment of annual outreach/recruitment plan; oversees creation and delivery of outreach and marketing materials; oversees and manages social media marketing efforts. Visits HBCUs and HSIs; cultivates substantive relationships with representatives from partner and potential partner institutions and meets with potential program applicants (individually, group workshops, etc.). Delivers presentations, conducts workshops; facilitates public relations and media opportunities on behalf of the program. Organizes effective outreach activities.
• 20% Executive Advisor and Program/Sponsorship Development: Provides in-depth evaluation and complex analysis to advance program. Develops proposals and recommendations to guide and support a broader strategic direction for the program. Advises UC business school deans and principal management staff, guides and directs planning and recommends innovative developments to advance equity and inclusion within UC business school community. Helps facilitate key new initiatives such as the annual UC Business School Deans Summit. Serves as an advisor for continued development of systemwide Alliance for Diversity in Business (ADB) to support collective UC impact and enhanced coordination, communication and collaboration between the six UC business schools. Responsible for engagement and reporting with state leadership/core program sponsor, as appropriate. Develops and cultivates relationships with industry partners and promotes sponsorship and program enhancement opportunities.
• 10% Technology Management/Other Duties: Develops and advocates solutions to program issues, including developing and administering new systems, policies, processes, or programs. Leads and manages effort to create and maintain complex database to track all SIEML participants and alumni including post-participation application to UC business schools and post-graduation placement. Also responsible for coordinating integration of SIEML database into larger unit-wide complex database for primary systemwide pathways programs. Develops and implements website policies and manages organizational website content; drafts newsletters and correspondence to organizational constituents; Manages and maintains data and documents; Creates annual report for UC and government leadership and other external audiences. Other duties as assigned.
Experience Required Qualifications
• Minimum 5 years of relevant work experience.
Skills and Abilities Required Qualifications
• Excellent ability to analyze, interpret and communicate policies and procedures to the university community, educators, prospective students and the public. • Advanced interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills. • Broad knowledge of a variety of administrative operational activities such as project and event management, basic fundraising processes, risk management planning, website design, and accounting guidelines. • Excellent ability to lead collaborative relationships with UC, schools, other universities, community organizations, and other institutions. • Advanced knowledge of project management including program design, implementation, and evaluation. • Well-organized, focused, goal-oriented with an ability to prioritize and exercise good judgment. • Ability to use discretion and maintain confidentiality. • Strong skills in long and short-term planning, analysis, problem-solving, and customer service. • Advanced skills to develop the University's strategic recruitment plans, designing outreach and recruitment programs and materials that will inform, attract, and enroll top candidates to the school / college, including students from under-represented groups. • Experience in higher education, with demonstrated interest and responsibility in domains of diversity, equity and inclusion. • Solid experience in social media marketing and general marketing practices. • Familiarity and interest in business education. • Professional experience in higher education recruitment and admissions. • Knowledge of Outlook, Word, Excel, and PowerPoint at the level of sophistication required for the position. • Experience overseeing the creation and management of a database. • Experience overseeing the creation and management of a website. • Experience using Cascade web development software a plus. • Advanced knowledge of applicable policy analysis techniques. • Ability to work both independently as well as collaboratively with school staff and other university representatives to achieve defined goals is critical. • Takes initiative to organize and follow through with complex tasks to meet deadlines.
Preferred Qualifications
• Knowledge and understanding of SIEML,; Knowledge and understanding of UC and the campus business programs. • Proven ability to use MS Office Suite. • Excellent interpersonal skills and the ability to practice sound judgment in communicating effectively with a very diverse group of individuals in a diplomatic and professional manner, including both strong written and verbal communication skills. • Resourcefulness in finding ways to engage individuals including appropriate, positive solutions to problems and initiative in presenting alternatives and implementing solutions to ensure effective change. • Ability to anticipate problems and take necessary action to eliminate or mitigate potential negative effects. • Expert knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. • Advanced understanding of admissions technology. • Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.
Education Required Qualifications
• Bachelor's degree in related area and / or equivalent experience / training
Job Title Project Policy Analyst 4
Job Code 007399
Salary Grade Grade 23
Payscale: $103,000 - $120,000
Full Salary Range: $82,400 - $151,400
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application. Your application will be considered incomplete without a cover letter.
APPLICATION REVIEW DATE
The new review date for this job is July 14, 2023. The position will remain open until filled. .
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. https://policy.ucop.edu/doc/5000695/SARS-CoV-2_Covid-19
EEO STATEMENT
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: epost@ucop.edu.
To apply, visit https://apptrkr.com/4342879
University of Kansas
Lawrence, KS, USA
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).
Full Time
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).