Program and Operations Supervisor

  • Portland City Auditor
  • Portland, OR, USA
Full Time Government Management Operations

Job Description

City Auditor’s Office Job Announcement

Program and Operations Supervisor (Auditor - Supervisor II)

Opens: Monday, June 14, 2021

Closes: Monday, July 5, 2021

Salary Range: $72,530 – $131,248

The Position

The City Auditor’s Office is seeking a Program and Operations Supervisor to help oversee the Operations Management Division. The Division’s work makes it possible for the Auditor’s Office to accomplish its accountability and transparency responsibilities and City Council to conduct the City’s business.

Operations Management includes Council clerk responsibilities, contract reviews, budget development, accounting, timekeeping, procurement, human resources, and other administrative services. The City Elections Office and the Lobbyist and Political Consultant registration programs also operate within the Division.

The Program and Operations Supervisor reports to the Division director and leads a staff of nine employees with the help of unit supervisors. The Division is made up of analysts, administrative specialists, coordinators, the Council Clerk, and operations support specialists. Other responsibilities of the Program and Operations Supervisor include:

  • Protecting the independence of the Auditor’s Office;
  • Overseeing varied division programs and staff;
  • Assisting Auditor’s Office divisions and staff with a variety of administrative activities; and
  • Researching, developing, and implementing operational policies and procedures for administrative functions.

We are looking for an experienced and adaptable supervisor who is capable of both directing and working alongside staff, demonstrates effective communication skills, is detail oriented, excels at teamwork, and promotes an inclusive workplace. The best candidates exhibit initiative, problem-solving, and the ability to multitask.

Successful candidates will demonstrate experience in administering and/or supervising governmental or similar functions, an understanding of and commitment to the work of the Auditor’s Office, and a commitment to fostering a positive, supportive, and respectful working environment.

To Qualify

Three documents are required for a complete application: 1) a resume, 2) a cover letter, and 3) a brief writing exercise. Omitting any of these documents will disqualify potential applicants from consideration.

1) Resume

List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them.

2) Cover Letter

Describe how you meet the following minimum qualifications, which are required to be successful in this position. Where possible, connect items in your resume to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure you respond to each item. Skipping any of the items will disqualify your application from further consideration, so please complete your cover letter with care.

  1. Four years of progressively responsible experience in an agency or field related to business operations management, including one year of experience in a supervisory role; OR a combination of education and experience in the areas above.
  2. Knowledge of fundamentals and methods of planning, organizing, and allocating work to subordinate staff;
  3. Ability to make decisions within established policies and procedures that influence the daily operations of the unit and work of others;
  4. Ability to supervise and direct a diverse staff of non-technical and technical personnel;;
  5. Ability to communicate clearly, logically, and persuasively, both orally and in writing;
  6. Ability to facilitate inclusive participation in Auditor’s Office programs and activities by communities of color and people traditionally underrepresented in local decision-making; communicate cross-culturally;
  7. Ability to establish and maintain effective working relationships with managers and staff, elected officials, government representatives, and others; and
  8. Ability to supervise a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex services.

If you meet these preferred qualifications, please briefly describe how in your cover letter.

  • Ability to learn the City's enterprise software system SAP and general office software;
  • Experience in budgeting, procurement, human resources, elections, or council clerk processes; and
  • Knowledge of City Code, City Charter and applicable State of Oregon statutes.

3) Writing Exercise

In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them:

  • exposure to racial inequities and actions you took to help resolve them;
  • steps taken to make workplaces and/or public spaces inclusive;
  • experiences as a member of a historically underrepresented group in government decision-making;
  • experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities;
  • experiences ensuring equitable and inclusive workplace operations and/or program outcomes.

If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.

Hiring Process

Applicants must submit their resume, cover letter, and writing exercise through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested.

Recruitment Timeline (subject to change)

  • Posting: 6/14-7/5
  • Applications Reviewed: Week of 7/5
  • First interview: Week of 7/12
  • Second interview: Week of 7/26
  • Job Offer: Mid-August


Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System.  Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon.

Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code.

Work status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Andrew Bryans at

Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans during regular business hours at

For more information about the Auditor’s Office:



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