Strategic Communications Officer

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Strategic Communications Officer

Salary

$63,336.00 - $105,373.00 Annually

Location

1221 SW 4th Ave, OR

Job Type

Regular

Job Number

2019-00440

Bureau

Office of Community & Civic Life

Opening Date

05/13/2019

Closing Date

6/2/2019 11:59 PM Pacific

The Position


The Office of Community & Civic Life seeks a communications professional to join a dynamic team working to promote a culture of civic engagement for all Portlanders. As the bureau's first Strategic Communications Officer, this person will serve a key role in supporting civic engagement and increasing civic participation in our city, as well as shaping relationships with existing bureau partners, other civic organizations, and with those whom we aim to better serve.

Strategic communication is a cross-cutting discipline that blends together principles of rhetoric, technology, learning theory and culture, and more, to improve and deliver communication in a wide range of settings. The ideal person for the role will be an independent, creative thinker with a passion for storytelling, amplifying the voices of communities, and shaping a new narrative of who we are becoming as a city.

The Strategic Communications Officer (Public Information Officer classification) serves all program areas and the bureau overall and is charged with developing and implementing in these areas:
• Develop and regularly update a communications plan and professional standards for representing the bureau and the City that can be measured against program-, bureau- and communications-specific goals.
• Continually assess and build the bureau's capacity to facilitate internal and external culturally-responsive practices for engaging a broad, diverse and evolving network of stakeholders in a multilingual, multicultural context. Develop and manage communications infrastructure including editorial and digital calendars, databases, and departmental budgets, cultivating relevant, effective channels for segmented audiences.
• Contribute to and support the implementation of the bureau's strategic goals and intersectional equity efforts.
• Work with the director and leadership team to frame conversations for constructive public dialogue and to address complex community and media relations issues in support of bureau and City goals.
• Serve as a primary point of contact for communications-related needs.
• Maintain and populate the bureau's main channels of communication, including digital platforms and collateral development. Work with bureau staff in project- and program-specific activities, including participating in special projects, providing training support and coaching in communications activities, and ensuring consistency of quality and message throughout the bureau.
• Maintain and cultivate contacts and relationships with media and other communications-related professions. Invited candidates will be asked to submit a portfolio of written, digital and designed communications materials as part of the interview process.
• Oversee the bureau's branding and the implementation of Civic Life's visual identity and message platform.

WHY JOIN THE CITY OF PORTLAND?
The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members.  Additional benefits such as flexible spending accounts, supplemental life insurance, and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System.  For more information on the City of Portland's benefits please click Benefits Information | The City of Portland, Oregon.

To Qualify

The following minimum qualifications are required for this position:
1. Ability to engage multiple stakeholders in the strategic assessment, planning and implementation for a multi-faceted organization.
2. Principles, methods and practices applied in design and implementation of public affairs, communications, social marketing and social media programs.
3. Demonstrated track record in framing contemporary issues related to civic engagement, community-led social change and issues of race, migration, disability and other equity dimensions.
4. Demonstrated track record in listening and building respectful relationships and co-producing narratives with diverse community partners.
5. Principles, methods and techniques of graphic design, layout and print production.
6. Principles, method and techniques of digital communication, social media and website design and maintenance.
7. Demonstrated track record of supervising staff and managing contractors including technical, research and creative consultants

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their resume and supplemental questions are weighted 100%. Do not attach materials not requested.  Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
 
  • Posting date: 5/13/19
  • Closing date: 6/2/19
  • BHR review of all applications: 6/3/19-6/7/19
  • Eligible list to bureau: 6/10/19
  • Bureau first review completed: 6/10/19-6/14/19
  • Candidate 1st interviews:  6/18/19
  • Candidate 2nd interviews: 6/25/19
  • Check references: 6/26/19-6/28/19
  • Offers made: 7/1/19
  • Approximate start date: 7/18/19

Additional Information

Application Instructions

Applicants must submit a professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: 

  • Your resume and answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your resume should support the details described in your answers to the supplemental questions.
  • If you are requesting Veteran's Preference, as identified below, please describe in your answers any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
  •  

All completed applications for this position must be submitted no later than  the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted. 
   
If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration Letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. 

Veteran's Preference documentation must be submitted no later than the closing date and time of this recruitment

Non-citizen applicants must be authorized to work in the United States at time of application.    

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement. 

Questions?
Terrol Johnson, Senior Recruiter
Bureau of Human Resources
Terrol.Johnson@portlandoregon.gov
(503) 823-3172

An Equal Opportunity / Affirmative Action Employer

 

OPTIONAL INFORMATION SESSION(S)
To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job but attending will help you with the application process. You are welcome to join us for this optional information session:
 

East Portland Community Office
1017 NE 117th Ave
Portland, Oregon 97220
Wednesday, May 22, 2019
6 – 7 PM

A Career with the City of Portland offers many Employee Benefits
 
This summary outlines the benefit programs, actual benefts may vary depending on bargaining unit and employment status.

The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.  

More detailed information can be obtained by calling the Benefits & Wellness Office at 503-823-6031.
 
  • A choice of two medical/vision plans and two dental plans.
  • Coverage is available to benefits-eligible employees, their spouse/domestic partner and eligible dependent children up to age 26.
  • For full time employees, the City pays 95% of the cost of coverage, you pay 5%.
  • The part-time employees' cost is pro-rated based on the number of hours in the employee's regular work schedule.
  • We offer many on-site fitness center locations and classes, stretching,
  • discounts to local fitness clubs,
  • smoking cessation benefits,
  • chronic care coaching programs,
  • worksite wellness screenings and flu shots.
  • Basic life insurance at no cost to full time employees.
  • Levels of coverage are based on bargaining units, employment status and/or annual salaries.
    • Supplemental life insurance - employees may purchase up to $500,000 for themselves
    • up to $300,000 for their spouse or domestic partner.
    • up to $25,000 for dependent children.
    • This coverage is portable upon retirement or separation. There are some limitations on coverage level.
  • Depending on your bargaining unit, you may be eligible for Basic Long Term disability coverage which will pay up to 40% of your basic monthly earnings up to $3,333 per month.
  • The benefit is available 60 days from the onset of the approved disability, or exhaustion of sick leave, whichever is later.
  • Preexisting condition limitations do apply.
  • Employees may also purchase an additional 20% (of your basic monthly earnings up to $1,667 per month) coverage.
  • Employee Assistance Plan (EAP) provides confidential counseling services for employees and eligible dependents.
  • Effective July 1, 2013, the plan provides up to five free visits per year. 
  • Medical Expense Reimbursement Plan (MERP) allows you to make pre-tax contributions to your account to pay for eligible medical/dental/vision expenses which are not paid by your health insurance (deductibles, co-pays, etc.) 
  • Dependent Care Account Program (DCAP) allows you to pay for your eligible dependent care expenses with pre-tax dollars. The maximum allowable you may contribute to this plan is $5,000. 
  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
    • The City currently pays the employee's share of the retirement contribution.
    • Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) 
  • Option to contribute a portion of your earnings on a pre-tax basis to the City's Deferred Compensation Program.
Paid Leave
  • 80 hours of vacation each year initially. This accrual will increase over time. 
  • Sick leave typically accrues at the rate of 104 hours each year
  • 10 paid holidays each year
  • three personal days accrue each year
Family Medical Leave

In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.
 
  • City's TRIP Reduction Incentive Program (for transportation options)

01
Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

A lack of a complete and thorough response to each of the supplemental questions in the space provided may result in disqualification from the examination. In addition, the selections you make and responses you provide in the questionnaire must accurately reflect what is documented in your work history.

All of the supplemental questions below that are specifically listed in the "To Qualify" section are required for this position. Please provide unique responses for each question that specifically address the qualification(s). Answering "No", "See resume", or entering "N/A" in the open text field to any of the minimum qualifications may result in elimination from further consideration.

If you are requesting veterans preference, please be sure to not only select that you are a veteran, but also upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.

Have you read and understood all of the information listed above?
  • Yes
  • No
02
Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)
03
Do you possess the ability to engage multiple stakeholders in the strategic assessment, planning and implementation for a multi-faceted organization?
  • Yes
  • No
04
Please describe how you have applied your ability to engage multiple stakeholders in the strategic assessment, planning and implementation for a multi-faceted organization.
In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
05
Do you possess knowledge of the principles, methods and practices applied in design and implementation of public affairs, communications, social marketing and social media programs?
  • Yes
  • No
06
Please describe how you have applied your knowledge of the principles, methods and practices applied in design and implementation of public affairs, communications, social marketing and social media programs.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
07
Do you have a demonstrated track record in framing contemporary issues related to civic engagement, community-led social change and issues of race, migration, disability and other equity dimensions?
  • Yes
  • No
08
Please describe how you have applied your demonstrated track record in framing contemporary issues related to civic engagement, community-led social change and issues of race, migration, disability and other equity dimensions.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
09
Do you have a demonstrated track record in listening and building respectful relationships and co-producing narratives with diverse community partners?
  • Yes
  • No
10
Please describe how you have applied your demonstrated track record in listening and building respectful relationships and co-producing narratives with diverse community partners.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as,
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
11
Do you possess knowledge of the principles, methods and techniques of graphic design, layout and print production?
  • Yes
  • No
12
Please describe how you have applied your knowledge of the principles, methods and techniques of graphic design, layout and print production.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
13
Do you possess knowledge of the principles, method and techniques of digital communication, social media and website design and maintenance?
  • Yes
  • No
14
Please describe how you have applied your knowledge of the principles, method and techniques of digital communication, social media and website design and maintenance.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)
15
Do you have a demonstrated track record of supervising staff and managing contractors including technical, research and creative consultants?
  • Yes
  • No
16
Please describe how you have applied your demonstrated track record of supervising staff and managing contractors including technical, research and creative consultants.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:
  • Examples of when you used the knowledge skill or ability;
  • Role you served in (professional, internship, volunteer); and
  • Total years of experience applying the knowledge, skill or ability.
(Enter N/A, if you do not have relevant experience)

Required Question

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