Maintenance Operations Group Manager

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Maintenance Operations Group Manager

Salary

$105,248.00 - $146,972.80 Annually

Location

OR, OR

Job Type

Regular

Job Number

2017-00858

Bureau

Portland Bureau of Transportation

Opening Date

10/16/2017

Closing Date

11/13/2017 11:59 PM Pacific

The Position

 
Are you a leader with a passion for transportation and a desire to make a difference? 
Join the Portland Bureau of Transportation today!

 
 
The Portland Bureau of Transportation (PBOT) is currently seeking a driven and transformational leader to serve as our Maintenance Operations Group Manager. This is a unique opportunity for a leader to develop and grow their team as we prepare for increased funding and embrace new innovations in the transportation field.
 
The Maintenance Operations Group is responsible for preserving the public investment of billions of dollars in transportation facilities and sewer infrastructure by inspecting, cleaning, maintaining, and repairing all transportation, wastewater, and stormwater collection systems within the City of Portland. In addition, the Maintenance Operations Group oversees and maintains the Bureau's Continuity of Operations Plan and performs around-the-clock response to emergencies such as snow and ice storms, floods, and other incidents that inhibit safe transportation.
 
The Maintenance Operations Group Manager oversees six direct reports with overall oversight of roughly 350 staff in Construction & Maintenance Operations, Street Systems, Environmental Systems, Emergency Management, and Communications & Dispatch. Responsibilities are broad in scope, allow for a high degree of program and administrative direction, and are evaluated in terms of overall program and cost effectiveness.
 
The Maintenance Operations Group Manager reports directly to the Bureau Director, and as a key member of the Director's Team is expected to provide leadership on bureau-wide initiatives. This position serves in the Bureau's Manager-On-Duty rotation and may be required to serve as Acting Director in the Director's absence. The incumbent often represents the Bureau in meetings with elected officials and coordinates with other bureaus and agencies, requiring a high degree of political acumen and the ability to establish and maintain highly effective, collaborative relationships with bureau managers, employees, other city bureaus, labor unions, local jurisdictions, community and business organizations, and constituents.
 
This position provides an opportunity to help lead a large organization through major changes and process improvements, as the Maintenance Operations Group grows its impact with new investments and innovative approaches. In 2015, the Portland City Council adopted Vision Zero as our transportation safety vision, which requires a new way of thinking about how we prioritize projects and provide safety improvements as we implement maintenance programs. Portland voters in 2016 approved the Fixing Our Streets Program, the  City's first local funding source for transportation maintenance and safety.  The Maintenance Operations Group Manager will lead a team charged with producing results that fulfill that promise to the public.  In 2017, the state legislature increased statewide funding for transportation, including the City of Portland's share of statewide resources. As we develop proposals about how to best put this new funding to work, this position will be instrumental in helping our Bureau prioritize and implement our plans.
 
The ideal candidate will have experience successfully developing and delivering services to diverse communities, promoting opportunities to reduce disparities and advance equity, and promoting and supporting equity and diversity in the workplace. The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.
 
A competitive candidate for the Maintenance Operations Group Manager will possess the following qualifications/competencies:

Results Oriented: Focuses on delivering and improving measurable business results. Goes beyond set goals and drives towards larger, citywide goals. Improves business practices for higher performance levels.
Strategic Orientation: Thinks long-term and outside of one's own area. Possesses strong business awareness, critical analysis and conceptualization of information in a way that defines next steps. Ability to challenge current direction and propose newer long-term directions.
Collaboration & Influence: Ability to work with and influence those outside one's functional area to create a positive impact on business performance. Facilitates collaboration and partnerships.
Equity and Diversity: Ability to recruit, manage and retain a diverse workforce, and apply equitable program policies and practices.
Change Leadership: Transforms, aligns and energizes the organization. Ability to create other change leaders to deliver new messages and business lines.
Customer Service: Serves and builds value-added relationships. Ability to cultivate relationships and anticipate the customers' needs from their own perspective.
Organizational Capacity: Ability to develop long-term capabilities of others and the organization as a whole. Provides constructive behavioral feedback in a long-term career context.
Team Leadership: Builds effective teams both within the immediate group but also to cross-functional teams, whether or not there is a formal leader. Ability to build empowered teams that can develop and deliver on goals.
Broad Transportation Skillset: Advanced knowledge and understanding of public works and its executive management needs. Experience in maintaining roads, bridges, structures, sewer lines, sidewalks and other components of the public right of way. Progressive experience in managing public works teams and as an executive manager with a larger organization. 

To Qualify

The following minimum qualifications are required for this recruitment:
  1. Experience  planning, organizing and directing the operations of a complex public works organization including budgeting, financial planning, and purchasing.
  2. Experience with and application of principles, practices and techniques involved in the construction, maintenance and/or operation of large, urban transportation system.
  3. Knowledge of urban politics and governance, including experience in management and public policy issues.
  4. Experience exercising sound, expert independent judgment while exercising tact and diplomacy. Ability to appropriately manage sensitive, complex and confidential issues and situations.
  5. Experience establishing and maintaining collaborative effective working relationships with a diverse set of internal and external stakeholders such as: elected and appointed governmental officials, all levels of City management, labor unions, consultants, contractors, developers, vendors, employees, media representatives and the public.
  6. Experience presenting proposals and recommendations clearly and persuasively in public meetings and preparing clear, concise and comprehensive correspondence, reports, studies and other written materials.
Applicants must also possess:
  • Driver's license with an acceptable driving record

    The Recruitment Process

    An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions, weighted 100%. Your cover letter should be a brief letter of interest. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

    Additional Information

    Why work with the City of Portland?
    The City of Portland is committed to offering medical, dental, vision, basic life, and long term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage is available to ensure employees have the appropriate tools to safeguard themselves and their family.  The City of Portland also participates in PERS, the Oregon Public Employees Retirement System. For more information on the City of Portland's benefits please click here.
     
    The Portland Bureau of Transportation
    The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit www.portlandoregon.gov/pbot. 
     
    Portland's award-winning transportation system is the envy of many cities across the nation. The system's foundation is an unusually dense grid of streets that operates efficiently at a human scale while providing a wealth of cherished civic space. Its neighborhood commercial corridors are landmarks, the result of a private streetcar era built in the early twentieth century that shaped much of the city we enjoy today. Bestowed this inheritance, Portlanders continually reshape and refine their streets in a constant effort to maximize the transportation network's social and economic contribution to civic life.

    Over the last 40 years, Portland has made concerted efforts to diversify travel choice to maximize the social and economic value of the streetscape.

    The pace of investment in diversification has never been more ambitious. Today Portland's transportation network includes an aerial tram supporting the growth of its largest employer, a complete central city streetcar loop that has attracted billions in private investment, a bikeway network that produces the highest bike commute rate among large U.S. cities, a light rail network emanating from downtown in every direction, and an influx of new sidewalks.

    The Portland Bureau of Transportation's Maintenance Operations Group plays a leading role in maintaining this infrastructure and helping build Portland's system as we plan for the future. 
     
    The City of Portland
    Big city excitement and small-town charm make Portland, Oregon, a favorite destination in the West. Known as the "City of Roses," Portland is situated approximately 70 miles from the Pacific Ocean in a magnificent setting along the sparkling waters of the Columbia and Willamette rivers.
    Portland's historic Old Town, galleries and museums, Saturday Market and theater companies keep visitors busy. Its lush green parks are perfect for a picnic or an afternoon stroll. Also, Portland is just a short distance from Willamette Valley wineries, skiing on Mount Hood and all the excitement and beauty of Oregon's spectacular beaches. Support for local farms has inspired one of the most innovative restaurant scenes in the nation, with "farm to table" cuisine.

    Portland's award winning public transit system, run by TriMet, carries more people than any other U.S. transit system its size. It includes MAX, a 60-miile regional light rail system, a fleet of buses running on more than 70 lines and WES, a 15-mile commuter rail line. In addition, the Portland Streetcar serves the downtown area from two lines running on nearly 15 miles of track owned and managed by the Portland Bureau of Transportation.

    Portland was built with walking in mind. The downtown street grid, based on short, 200-foot long blocks – combined with public art and old-fashioned statuary, fountains, bridges and parks – offer opportunities for leisure and contemplation for the casual stroller. For the more adventuresome walker, Forest Park, located within the city, has over 70 miles of trails.
    We have world-class performances of the internationally-recognized Oregon Symphony. Plus, performing arts venues in the area offer ballet, Shakespeare, Broadway musicals, modern dance and much more. The Oregon Zoo, in addition to offering a fun and family-friendly place to experience wildlife, hosts concerts that are a summer treat, with music for all kinds of listeners. See art up close at a variety of art walks.

    Portland is one of the most bicycle and pedestrian friendly cities in North America and is routinely listed as one of the most livable cities in the world. Always on the leading edge of transportation and land use policy, the City of Portland has strong community and political support for continued innovation in sustainable transportation practices.

    Portland offers a splendid location and urban lifestyle that is unsurpassed for its livability and access to the outdoors.


    Recruitment Activity Schedule
                   Application Deadline:                                        November 13th 2017
                   Finalist Identified:                                              January 2018

    Application Instructions
    Applicants must submit a professional cover letter, resume, and respond to the supplemental questions, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following application instructions:
     
    Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.  Your cover letter should be a brief letter of interest.
    • Your resume and responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
    •  
    • Your cover letter should be a brief (1 page) letter of interest
    • If you are requesting Veteran's Preference, as identified below, please describe in your resume and responses to the supplemental questions any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
    Your resume should be no more than a total of three(3) pages. Do not attach materials not requested.

    All completed applications for this position must be submitted no later than 11:59PM pm, on the closing date of this recruitment.  E-mailed and/or faxed applications will not be accepted.
     
    If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration Letter Stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.
     
    Veteran's Preference documentation must be submitted no later than 11:59PM on the closing date of this recruitment.
     
    Non-citizen applicants must be authorized to work in the United States at time of application. 
    It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.

    Questions?  
    Emily Mavraganis
    Senior Human Resources Analyst
    Bureau of Human Resources
    emily.mavraganis@portlandoregon.gov
    (503) 823-3314
    An Equal Opportunity/Affirmative Action Employer

    A Career with the City of Portland offers many Employee Benefits
     
    This summary outlines the benefit programs, actual benefts may vary depending on bargaining unit and employment status.

    The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.

    More detailed information can be obtained by calling the Benefits & Wellness Office at 503-823-6031.
     
    • A choice of two medical/vision plans and two dental plans.
    • Coverage is available to benefits-eligible employees, their spouse/domestic partner and eligible dependent children up to age 26.
    • For full time employees, the City pays 95% of the cost of coverage, you pay 5%.
    • The part-time employees' cost is pro-rated based on the number of hours in the employee's regular work schedule.
    • We offer many on-site fitness center locations and classes, stretching,
    • discounts to local fitness clubs,
    • smoking cessation benefits,
    • chronic care coaching programs,
    • worksite wellness screenings and flu shots.
    • Basic life insurance at no cost to full time employees.
    • Levels of coverage are based on bargaining units, employment status and/or annual salaries.
      • Supplemental life insurance - employees may purchase up to $500,000 for themselves
      • up to $300,000 for their spouse or domestic partner.
      • up to $25,000 for dependent children.
      • This coverage is portable upon retirement or separation. There are some limitations on coverage level.
    • Depending on your bargaining unit, you may be eligible for Basic Long Term disability coverage which will pay up to 40% of your basic monthly earnings up to $3,333 per month.
    • The benefit is available 60 days from the onset of the approved disability, or exhaustion of sick leave, whichever is later.
    • Preexisting condition limitations do apply.
    • Employees may also purchase an additional 20% (of your basic monthly earnings up to $1,667 per month) coverage.
    Short-Term Disability
    • Depending on your bargaining unit, you may be eligible for Basic Short-Term disability coverage which will pay up to 40% of pre-disability earnings for eligible employees
    • The benefit is available after a 14-day waiting period, and can continue for 90 days.
    • Pre-existing condition limitations do apply.
    • Employees may also purchase an additional 20% benefit (of your basic monthly earnings up to $1,667 per month) coverage.
    • Employee Assistance Plan (EAP) provides confidential counseling services for employees and eligible dependents.
    • Effective July 1, 2013, the plan provides up to five free visits per year.
    • Medical Expense Reimbursement Plan (MERP) allows you to make pre-tax contributions to your account to pay for eligible medical/dental/vision expenses which are not paid by your health insurance (deductibles, co-pays, etc.)
    • Dependent Care Account Program (DCAP) allows you to pay for your eligible dependent care expenses with pre-tax dollars. The maximum allowable you may contribute to this plan is $5,000. 
    • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
      • The City currently pays the employee's share of the retirement contribution.
      • Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)
    • Option to contribute a portion of your earnings on a pre-tax basis to the City's Deferred Compensation Program.
    Paid Leave
    • 112 hours of vacation each year initially. This accrual will increase over time.
    • Sick leave typically accrues up to a maximim rate of 40 hours per calendar year
    • 10 paid holidays each year
    • Three personal days accrue each year
    Family Medical Leave

    In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.
     
    • City's TRIP Reduction Incentive Program (for transportation options)

    01
    Thank you for considering joining the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

    The following supplemental questions are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

    A lack of a complete and thorough response to each of the supplemental questions in the space provided may result in disqualification from the examination. In addition, the selections you make and responses you provide in the questionnaire must accurately reflect what is documented in your resume. Please allot 30 minutes to complete this application.

    Have you read and understood the information listed above?
    • Yes
    • No
    02
    Please describe your experience planning, organizing and directing the operations of a complex public works organization including budgeting, financial planning, and purchasing

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.
    03
    Please describe your experience applying the principles, practices, and techniques involved in the construction, maintenance, and operation of a large urban transportation system

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.

    04
    Please describe your knowledge of urban politics and governance, including experience in management and public policy issues

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.
    05
    Please describe your experience exercising sound, expert independent judgment while exercising tact and diplomacy?

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.

    06
    Please describe your ability to appropriately manage sensitive, complex and confidential issues and situations.

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.

    07
    In this role, you will need to foster effective working relationships with a diverse set of internal and external stakeholders such as: elected officials, all levels of City management, other elected and appointed governmental officials, labor unions, consultants, contractors, developers, vendors, employees, media representatives and the public. Please describe your experience and successes in this area.

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.
    08
    Please describe your experience presenting proposals and recommendations clearly and persuasively in public meetings.

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.

    09
    Please describe your experience preparing clear, concise and comprehensive correspondence, reports, studies and other written materials?

    (In your response, include how and where you obtained this knowledge and experience) Enter N/A, if you do not have relevant experience.

    Required Question

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    503-823-4757
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