Outreach Coordinator (Fixed Term)

  • Santa Clara University
  • Santa Clara, CA
Full Time Advertising-PR Marketing

Job Description

Outreach Coordinator (Fixed Term)

Position Title:

Outreach Coordinator (Fixed Term)

Position Type:

Fixed Term (Fixed Term)

Salary Range:

$58,520 annual - $67,260 annual; commensurate with experience

Pay Frequency:


Job Description:


The Outreach Coordinator/Suicide Prevention Specialist is a member of the Cowell Center's team of psychologists, psychology trainees, psychiatrist, case manager, medical doctor, registered nurses and medical assistants. Together this team practices in the unique environment of college health and directly contributes to student success. The Outreach Coordinator/Suicide Prevention Specialist will be delivering integrated outreach as a preventive measure to mental illness and spearheading suicide prevention care to the SCU community.

The Outreach Coordinator/Suicide Prevention Specialist is primarily responsible for providing services designed to raise the level of student, faculty and staff awareness of the Cowell Center services as well as to provide support for the provision of a comprehensive suicide prevention program at SCU as outlined by SCU and the JED Campus program.

Position may require occasional evenings and weekends.

This is a full-time fixed term position ending 06/30/2020 from the start date with the possibility of extension or conversion to regular status dependent on funding and/or business need.


Outreach Coordinator:

• Responsible for creating and engaging in an array of health promotion programs that promote awareness of core mental health concerns to all members of the SCU community.

• Coordinate with internal and external clients to develop and implement an activity calendar, agendas and program materials for meetings and other project activities.

• Plan, design, coordinate, organize, implement and assess a comprehensive array of health promotion programs that address critical health issues affecting college-aged students including but not limited to: mental health, suicide prevention, healthy relationships and self-protective behaviors, and the development of self-advocacy skills in accessing and utilizing the services offered by the Cowell Center.

• Engage in special programming during the month of May which is Mental Health Awareness month.

• Research and apply for appropriate grant opportunities for the Cowell Center.

• Research, develop, promote, implement and evaluate outreach programs, workshops and health promotion activities for targeted populations.

• Keep abreast of the latest trends via social media and try to counter any negative images/messages.

• Develop, implement and evaluate impact of social norms and other health promotions messaging to key college health goals. Efforts should include brochures, newsletters, bulletin boards, digital screens, website and social media outlets.

• Maintain accurate and detailed records of all outreach programs and services.

• Reach out and communicate with undeserved, marginalized groups to ensure that inclusive language and images are being used. Also to ensure that the Cowell Center is being sensitive to issues of diversity and privilege in creating and delivering messages of care to the student body.

• Demonstrate commitment to issues of social equity and continue to develop professionally in the area of multicultural competence.

• Train, educate and exhibit cultural competence and inclusiveness in working with populations of diverse cultures and identities.

• Work to lessen the stigma of mental “illness” by promoting a strengths-based framework to mental health instead of an illness-focused approach.

• Communicate a willingness to address the full range of experiences across the spectrum of mental health to lessen the stigma associated with mental “illness” to normalize help-seeking behavior.

• Assure that all trainings developed are grounded within current theory and evidence-based strategies.

2. Suicide Prevention Specialist

• Provide support for the provision of a comprehensive suicide prevention program at SCU.

• Coordinate and assist in the provision of trainings for faculty, staff, and student audiences.

• Coordinate the production and dissemination of project-related educational materials.

• Provide mental health and suicide prevention information campaign regarding available mental health and suicide prevention services, warning signs of suicide and a strong focus on self-care strategies and techniques.

• Help to identify students at risk and continually monitor the campus community by continually re-assessing and identifying the needs of the student body.

• When appropriate, develop a voluntary web-based mental health screening program reaching out to at-risk students.

• Help to track all students who come to CAPS at risk for self-harm as well as non-suicidal self-injury and their treatment status upon counseling termination.

• Update and revise, as necessary, local policies related to suicide prevention training, documentation and suicide risk assessments.

• Build relationships, as appropriate, with suicide prevention organizations and online crisis line organizations.

• Engage in special programming during Suicide Awareness Week, which is usually the second week in September of each year.

• When appropriate, coordinate and conduct focus groups with student audiences to solicit feedback regarding proposed project materials, activities, and student body needs.

• Serve on university-wide and/or departmental committees as appropriate.

Departmental Development

• Actively and collaboratively support the mission, goals, and initiatives of the Cowell Center.

• Observe all Cowell Center policies and procedures.

• Keep abreast of changes in psychological care that affect CAPS and the campus community.

• Conduct all work activities with respect for rights and wishes of clients, families, and co-workers.

• Attend scheduled staff meetings.

• Serve on departmental committees as appropriate.

• Maintain cooperative interactions with other clinical and support staff.

• Display a positive attitude within the Cowell Center and across departmental lines to contribute to staff morale and overall customer satisfaction.

• Participate in departmental performance improvement activities.

• Develop and foster relationship and trust with employees and the SCU Community.

• Work individually and as a team in a collegial, respectful, and professional manner.

• Demonstrate collaborative practice with team members utilizing conflict resolution and chain of command as necessary.


Collaborate and appropriately consult with several offices, such as, CAPS, Student Health Services, the Office of Student Life, Residence Life and Athletics to provide information to at-risk students. Provide advice, consultation, and support in the development, implementation and evaluation of department wide policy. Maintain membership in Professional Organizations as deemed appropriate. Perform other work-related assignments as assigned and/or required.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Commitment to understand and support Santa Clara University's distinctive Jesuit tradition and educational vision and willingness to model institutional values of service to others, community, and diversity. Commitment to understand, support, and model the values of a Jesuit, Catholic university as they relate to Counseling and Psychological Services. Santa Clara University is committed to Inclusive Excellence, therefore, it is vital all candidates seeking employment be committed to and demonstrate skills, knowledge and awareness to serve the unique needs of our diverse campus community.


Master's Degree in Public Health, Social Work, Psychology, or related field. Demonstrated ability in project management. One year experience in public health or mental health-related position, preferred. Demonstrated experience working with diverse student populations, preferred. 2+ years of full-time professional experience in developing, implementing, and evaluating community health programs, preferred. Expertise in social determinants of health and suicide prevention, preferred. Experience in higher education setting, preferred. Experience working with federal grants, preferred.


Demonstrated ability to use technology in improving the delivery and evaluation of programs and services. Demonstrated knowledge in the application of student development theories. Demonstrated knowledge in addressing the needs of a diverse student population.


Demonstrated presentation skills and ability to communicate effectively in both written and verbal form with a variety of people including students, faculty, staff, alumni, and parents. Demonstrated skills in the application of student development theories


Ability to establish professional relationships; interact effectively with diverse constituencies; and

maintain confidentiality when required.

Ability to work well both individually and as a part of a team in a collegial, respectful, and professional manner. Ability to work independently with a wide variety of student psychological needs.


The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time will be spent in office with patients and at a desk using a computer terminal.

• May be required to travel to other buildings on the campus.

• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.


The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical counseling center office environment.

• Mostly indoor office environment with windows.

• Offices with equipment noise.

To view the full job posting and apply for this position, go to https://apptrkr.com/1771068

About Santa Clara University

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees.

Distinguished by the highest retention rate and ranked second among all master's universities in the West by U.S. News and World Report, Santa Clara University is California's oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at http://www.scu.edu/cs/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

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Education Requirements

Master's Degree