Department: Advancement Job Status: Full Time
FLSA Status: Non-Exempt Reports to: Director of Advancement
Work Schedule: M-F, occasional evenings and weekends Amount of Travel Required: occasional
Positions Supervised: Interns, Seasonal Support, Volunteers
The Membership Manager builds the Museum membership program, budget and strategy. Maintains and manages accurate membership records. Plans, coordinates, promotes and analyzes member events/activities. The Membership manager must display a strong understanding of philanthropy. They will partner with key colleagues across the Museum to accomplish the Museum’s goal of growing and optimizing the membership program.
Essential Job Functions
Skills, Knowledge and Abilities
To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual will need to maintain confidentiality of all membership information. Enthusiastic and outgoing personality with high level of customer service and sales skills is expected. Must have excellent communication skills with the ability to interact and integrate with variety of people and develop positive relationships. Strong organizational skills, self-motivation, and attention to detail are necessary as well as creativity in reaching potential members. This individual must have working knowledge of Microsoft Office/Office 365 (Word, Excel, Outlook, Power Point) and database experience—Blackbaud Raiser’s Edge and Altru is beneficial. This individual should have experience working with mailing-houses, the bulk mail unit as well as printers, and graphic designers.
Bachelor’s Degree required, Master’s Degree preferred in nonprofit administration, psychology, marketing, communications or related field. 3-5 years related experience in areas of nonprofit, membership, development, sales or marketing.
Physical Job Requirements
While performing this job the employee will be required to sit (80%), stand, walk (20%). Will be required to lift up to 20 pounds occasionally. Will do close work with a computer monitor and repetitive hand movement. Must be able to communicate verbally.
GRAM has a strong commitment to Diversity