The Oregon Health Authority (OHA), Public Health Division (PHD), Adolescent Health, ScreenWise & Reproductive Health Section is recruiting for a Reproductive Health Nurse Consultant to provide expert consultation and technical assistance for the Oregon Reproductive Health Program. The RH Program is dedicated to ensuring people in Oregon have access to high-quality reproductive and sexual health services, knowledge, and resources through partnerships with clinics, community organizations, and policy makers. The RH Program provides program planning, policy development, guidance, organization, support and implementation for activities and projects related to ensuring that every person in Oregon has reproductive autonomy.
NOTE: This position requires an unencumbered Oregon Registered Nursing License or the ability to acquire an Oregon Registered Nursing License within the first three months of employment.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to every-one.
What you will do!
As the Reproductive Health Nurse Consultant , you will provide expert consultation, monitoring reviews, and technical assistance to facilitate successful implementation of RH Program requirements among a statewide network of clinical agencies. This position is responsible for leadership relevant to clinical reproductive health issues and for working collaboratively with the RH Program staff to assess and meet the needs of local programs for education, training, and on-site consultation. This position has primary responsibility for onsite clinical reviews of RH Program-certified agencies.
Specific duties include, but are not limited to the following:
Providing clinical and programmatic support to the Reproductive Health Program team in the development and maintenance of clinical protocols, and providing clinical expertise to clinical partner organizations.
Assuring compliance with RH program requirements through a variety of monitoring and review activities, including remote and onsite clinical reviews.
Working collaboratively with the Reproductive Health Program team to assess and provide education, training, and technical support to clinics serving diverse communities.
Supporting clinics across the state that primarily serve low-income communities, youth, rural and frontier communities, LGBTQ+ communities, and Black, Indigenous, Tribal communities, and communities of color.
Embracing and utilizing a culturally responsive, innovative, and client centered approach to assuring all people have reproductive health autonomy.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Salary Range: $5,232 - $8,024 / monthly
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, in-state travel to conduct in-person site reviews of reproductive health agency clinics is a mandatory element of this position; typically in-person site reviews occur between 1-2 times per quarter, and last for 2-4 days depending on location. There are also times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
A Master's degree in either Nursing or Public Health and four years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative, or teaching experience.
OR
A Bachelor's degree in Nursing and five years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative or teaching experience.
Special Qualifications
Must have a current unencumbered Oregon Registered Nursing License or the ability to obtain an Oregon Registered Nursing License within the first three months of employment.
Desired Attributes
Bi-lingual, bi-cultural English/Spanish is preferred.
Experience training and educating providers on contraceptive management and counseling; taking patients’ sexual histories; providing options counseling including abortion; testing, counseling, and managing HIV/STD; providing cultural responsiveness, client-centered care, and reproductive health screenings and guidelines.
Experience supervising and/or managing staff in a clinical setting.
Expertise in reproductive health service delivery in safety net clinics.
Understanding of the complexities that make it difficult for communities of color to access reproductive health services.
Experience developing and implementing a public health-related quality assurance program.
Experience collaborating with health officials and decision makers in healthcare organizations.
Experience developing and writing policies, procedures, and protocols.
Experience creating clinic workflows and trouble-shooting areas of improvement.
Experience effectively communicating with and collaborating with health officials and decision makers in community organizations.
Experience working with diverse populations, such as immigrant, refugee, tribal, Latino, and LGBTQ communities within Oregon.
Experience increasing cultural responsiveness and diversity within work unit and with external providers.
Understanding of the impact of systemic oppression on underserved communities.
Experience promoting a culturally competent and diverse work environment.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-146909
Application Deadline: 03/19/2024
Full Time
The Oregon Health Authority (OHA), Public Health Division (PHD), Adolescent Health, ScreenWise & Reproductive Health Section is recruiting for a Reproductive Health Nurse Consultant to provide expert consultation and technical assistance for the Oregon Reproductive Health Program. The RH Program is dedicated to ensuring people in Oregon have access to high-quality reproductive and sexual health services, knowledge, and resources through partnerships with clinics, community organizations, and policy makers. The RH Program provides program planning, policy development, guidance, organization, support and implementation for activities and projects related to ensuring that every person in Oregon has reproductive autonomy.
NOTE: This position requires an unencumbered Oregon Registered Nursing License or the ability to acquire an Oregon Registered Nursing License within the first three months of employment.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to every-one.
What you will do!
As the Reproductive Health Nurse Consultant , you will provide expert consultation, monitoring reviews, and technical assistance to facilitate successful implementation of RH Program requirements among a statewide network of clinical agencies. This position is responsible for leadership relevant to clinical reproductive health issues and for working collaboratively with the RH Program staff to assess and meet the needs of local programs for education, training, and on-site consultation. This position has primary responsibility for onsite clinical reviews of RH Program-certified agencies.
Specific duties include, but are not limited to the following:
Providing clinical and programmatic support to the Reproductive Health Program team in the development and maintenance of clinical protocols, and providing clinical expertise to clinical partner organizations.
Assuring compliance with RH program requirements through a variety of monitoring and review activities, including remote and onsite clinical reviews.
Working collaboratively with the Reproductive Health Program team to assess and provide education, training, and technical support to clinics serving diverse communities.
Supporting clinics across the state that primarily serve low-income communities, youth, rural and frontier communities, LGBTQ+ communities, and Black, Indigenous, Tribal communities, and communities of color.
Embracing and utilizing a culturally responsive, innovative, and client centered approach to assuring all people have reproductive health autonomy.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Salary Range: $5,232 - $8,024 / monthly
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, in-state travel to conduct in-person site reviews of reproductive health agency clinics is a mandatory element of this position; typically in-person site reviews occur between 1-2 times per quarter, and last for 2-4 days depending on location. There are also times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
A Master's degree in either Nursing or Public Health and four years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative, or teaching experience.
OR
A Bachelor's degree in Nursing and five years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative or teaching experience.
Special Qualifications
Must have a current unencumbered Oregon Registered Nursing License or the ability to obtain an Oregon Registered Nursing License within the first three months of employment.
Desired Attributes
Bi-lingual, bi-cultural English/Spanish is preferred.
Experience training and educating providers on contraceptive management and counseling; taking patients’ sexual histories; providing options counseling including abortion; testing, counseling, and managing HIV/STD; providing cultural responsiveness, client-centered care, and reproductive health screenings and guidelines.
Experience supervising and/or managing staff in a clinical setting.
Expertise in reproductive health service delivery in safety net clinics.
Understanding of the complexities that make it difficult for communities of color to access reproductive health services.
Experience developing and implementing a public health-related quality assurance program.
Experience collaborating with health officials and decision makers in healthcare organizations.
Experience developing and writing policies, procedures, and protocols.
Experience creating clinic workflows and trouble-shooting areas of improvement.
Experience effectively communicating with and collaborating with health officials and decision makers in community organizations.
Experience working with diverse populations, such as immigrant, refugee, tribal, Latino, and LGBTQ communities within Oregon.
Experience increasing cultural responsiveness and diversity within work unit and with external providers.
Understanding of the impact of systemic oppression on underserved communities.
Experience promoting a culturally competent and diverse work environment.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-146909
Application Deadline: 03/19/2024
The Opportunity
The Chief Information Officer (CIO) is responsible for establishing the strategic direction and management of the activities and staff in the Department of Information Technology Services (ITS). The CIO leads the planning and delivery of comprehensive county-wide information technology programs and provides expert advice and counsel to Washington County departments and the County Administrative Office.
Reporting to an Assistant County Administrator, the CIO provides administrative direction over the ITS department and its systems, programs and services. This position actively identifies potential areas where improvements are achievable through new and improved information systems, policies or procedures and initiates changes as necessary. The CIO prepares and administers the ITS budget, monitoring midyear adjustments and participating in forecasting additional funding needed for staffing, equipment, materials and supplies. Specifically, the CIO manages, plans, directs and organizes the ITS department divisions including Enterprise Applications and Systems, Infrastructure and Operations, Information Security and the Project Management Office.
The CIO provides leadership to six direct reports including the Deputy CIO, Enterprise Systems Division Manager, Infrastructure and Operations Division Manager, Information Security Officer, Service IT Architect and Project Management and Administration Division Manager. This position develops departmental goals and objectives and effectively collaborates with the ITS leadership team to develop work plans, assign activities and monitor the progress of projects and initiatives including those by outsourced service providers. This position contributes to building a human-centered organization that supports the health, safety, effectiveness and creativity of employees.
The CIO values public service and recognizes the importance of building strong relationships that foster collaboration and partnership at all levels. The successful candidate actively listens and brings forward creative and innovative technical solutions while promoting a customer-oriented approach to service delivery. Ideally, the CIO works proactively to understand the various functions, operations, and practices of all County departments and quickly establishes trust and rapport to achieve desired results. Importantly, the CIO actively collaborates with their leadership team to develop technology solutions that solve multiple challenges in a complex environment with competing interests.
Qualifications
Ten years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Prior experience driving change and transformation with a focus on modernizing technology is ideal. Demonstrated expertise in strategic planning specific to information technology and services is essential as is advanced knowledge of modern IT practices, operations and security procedures. Strong fiscal management coupled with project management and program planning experience are required. The ability to exercise professional judgment and apply it to complex, multi-disciplinary and sensitive issues is essential. An interest in public service coupled with a broad and diverse background that includes the public sector is preferred.
The County will consider a bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field and six years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Candidates with a combination of education, work and life experiences that enable them to successfully perform the essential functions of the position are encouraged to apply.
Compensation and Benefits
The salary range for the Chief Information Officer is $169,204 - $215,951 and will depend on the qualifications of the successful candidates.
How to Apply
Applications will be accepted electronically by Raftelis at jobs.crelate.com . Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position is open until filled with the first review of applications on March 4, 2024 .
Full Time
The Opportunity
The Chief Information Officer (CIO) is responsible for establishing the strategic direction and management of the activities and staff in the Department of Information Technology Services (ITS). The CIO leads the planning and delivery of comprehensive county-wide information technology programs and provides expert advice and counsel to Washington County departments and the County Administrative Office.
Reporting to an Assistant County Administrator, the CIO provides administrative direction over the ITS department and its systems, programs and services. This position actively identifies potential areas where improvements are achievable through new and improved information systems, policies or procedures and initiates changes as necessary. The CIO prepares and administers the ITS budget, monitoring midyear adjustments and participating in forecasting additional funding needed for staffing, equipment, materials and supplies. Specifically, the CIO manages, plans, directs and organizes the ITS department divisions including Enterprise Applications and Systems, Infrastructure and Operations, Information Security and the Project Management Office.
The CIO provides leadership to six direct reports including the Deputy CIO, Enterprise Systems Division Manager, Infrastructure and Operations Division Manager, Information Security Officer, Service IT Architect and Project Management and Administration Division Manager. This position develops departmental goals and objectives and effectively collaborates with the ITS leadership team to develop work plans, assign activities and monitor the progress of projects and initiatives including those by outsourced service providers. This position contributes to building a human-centered organization that supports the health, safety, effectiveness and creativity of employees.
The CIO values public service and recognizes the importance of building strong relationships that foster collaboration and partnership at all levels. The successful candidate actively listens and brings forward creative and innovative technical solutions while promoting a customer-oriented approach to service delivery. Ideally, the CIO works proactively to understand the various functions, operations, and practices of all County departments and quickly establishes trust and rapport to achieve desired results. Importantly, the CIO actively collaborates with their leadership team to develop technology solutions that solve multiple challenges in a complex environment with competing interests.
Qualifications
Ten years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Prior experience driving change and transformation with a focus on modernizing technology is ideal. Demonstrated expertise in strategic planning specific to information technology and services is essential as is advanced knowledge of modern IT practices, operations and security procedures. Strong fiscal management coupled with project management and program planning experience are required. The ability to exercise professional judgment and apply it to complex, multi-disciplinary and sensitive issues is essential. An interest in public service coupled with a broad and diverse background that includes the public sector is preferred.
The County will consider a bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field and six years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Candidates with a combination of education, work and life experiences that enable them to successfully perform the essential functions of the position are encouraged to apply.
Compensation and Benefits
The salary range for the Chief Information Officer is $169,204 - $215,951 and will depend on the qualifications of the successful candidates.
How to Apply
Applications will be accepted electronically by Raftelis at jobs.crelate.com . Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position is open until filled with the first review of applications on March 4, 2024 .
California State University, Sacramento
Sacramento, CA, USA
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
Full Time
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
U.S. Securities and Exchange Commission
Anywhere in the U.S. (remote job)
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
California State University, Sacramento
Sacramento, CA, USA
Director, Customer Services
Job No: 531331
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Director, Customer Services
Classification Title: Administrator II (MPP II)
Posting Details
Priority Application Date (Posting will remain open until filled): Thursday, September 28th mailto:@ 11:55pm PST
Hiring Preference Not Applicable
Position Summary
Reporting to the AVP of Academic Technology & Campus Engagement, the Director, Customer Services, leads team members that deliver campus-wide, customer services as the Service Desk.
The IRT Service Desk serves as the first point of contact for diverse faculty, staff, and students in need of technology services and solutions that facilitate mission critical activities, such as teaching and learning, as well as campus operations. As such, these areas provide indispensable services to campus that must be user centric, responsive, and accessible. The position partners with distributed IT services to deliver seamless, campus-wide IT service management.
This position proactively engages campus stakeholders to guide planning and decision making for his/her scope of services. This position also gauges satisfaction with services with the goal of providing excellent experiences and continuous service improvements. This position defines and reports metrics for his/her scope of services.
The Director, Customer Services helps lead multiple projects to improve/innovate service delivery based on current and emerging campus needs. This position serves as an effective change agent and change manager to guide teams and stakeholders through changes coupled with campus/divisional goals.
This position is a leadership role in developing and maturing our service catalog, service levels, and service management standards and processes with the goal of creating an excellent, consistent, and sustainable experience for faculty, staff, and students. This position ensures that standards and processes are documented, communicated, and updated regularly. This position continuously assesses the effectiveness of our service model at all tiers and works with other Directors to ensure that we close the loop on every request we receive and address the root cause of recurring issues.
The Director, Customer Services communicates proactively and transparently and maintains effective relationships with campus partners and serves as an advocate for customers and sustainable campus technology standards and practices.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education/Experience
• Bachelor's degree from an accredited university or college. • Demonstrated experience leading and managing a high-performing customer service team; responsibilities include setting performance standards and team metrics, ensuring that team members receive training, mentoring, and professional development they need to be successful, and fostering a strong sense of teamwork, shared accountability, and cross-functional communication and collaboration. • Demonstrated experience engaging diverse stakeholders and gauging customer satisfaction through surveys, focus groups, and/or other means. • Demonstrated experience consistently providing high-quality, user-centric customer service and enterprise technical support services to diverse stakeholders, such as faculty, staff, and/or students, in a variety of modalities e.g. online synchronous, online self-service, face to face, telephone, chat. • Demonstrated experience applying agile management principles to multiple complex projects and meeting deadlines. • Demonstrated experience developing, documenting, and improving/innovating processes. Knowledge, Skills, Abilities
• Demonstrated initiative and ability to develop, manage, and continuously improve IT service management model, service catalog, and service levels in collaboration with colleagues and campus. • Demonstrated ability and commitment to model tact and professionalism when conditions are complex, ambiguous, or stressful; willingness and desire to serve as the 'face of the service desk' and an advocate for the end user experience and campus standards and practices. • Excellent communication skills and ability to translate and mediate inside and outside the IT organization. • Demonstrated experience as an effective change agent and change manager at the team, organization, and campus level. • Evidence of excellent relationship management skills, including the ability to proactively partner with various leadership and stakeholder groups throughout the organization. • Demonstrated ability to define performance metrics and measurements to improve the customer journey. Conditions of Employment
• Ability to pass background check
Preferred Qualifications
• Master's degree from an accredited university or college. • Demonstrated ability to provide enterprise leadership in IT customer service and end-user support. • At least five years of experience working in an IT service environment in higher education; demonstrated understanding of the mission, goals, and complexities of higher education. • Demonstrated understanding of enterprise hardware and software support standards and practices at a large organization (20,000+). • Demonstrated experience in traditional and visual IVR, driving efficiency, and delivering a personalized and digital experience to the voice customers. Documents Needed to Apply
*Failure to upload the required documentation may lead to disqualification.
Resume
Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sac State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/, https://www.csus.edu/diversity-inclusion/, https://www.csus.edu/experience/anchor-university/, https://www.csus.edu/university-advancement/, and https://www.csus.edu/campus-safety/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information Per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4594021
Full Time
Director, Customer Services
Job No: 531331
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Director, Customer Services
Classification Title: Administrator II (MPP II)
Posting Details
Priority Application Date (Posting will remain open until filled): Thursday, September 28th mailto:@ 11:55pm PST
Hiring Preference Not Applicable
Position Summary
Reporting to the AVP of Academic Technology & Campus Engagement, the Director, Customer Services, leads team members that deliver campus-wide, customer services as the Service Desk.
The IRT Service Desk serves as the first point of contact for diverse faculty, staff, and students in need of technology services and solutions that facilitate mission critical activities, such as teaching and learning, as well as campus operations. As such, these areas provide indispensable services to campus that must be user centric, responsive, and accessible. The position partners with distributed IT services to deliver seamless, campus-wide IT service management.
This position proactively engages campus stakeholders to guide planning and decision making for his/her scope of services. This position also gauges satisfaction with services with the goal of providing excellent experiences and continuous service improvements. This position defines and reports metrics for his/her scope of services.
The Director, Customer Services helps lead multiple projects to improve/innovate service delivery based on current and emerging campus needs. This position serves as an effective change agent and change manager to guide teams and stakeholders through changes coupled with campus/divisional goals.
This position is a leadership role in developing and maturing our service catalog, service levels, and service management standards and processes with the goal of creating an excellent, consistent, and sustainable experience for faculty, staff, and students. This position ensures that standards and processes are documented, communicated, and updated regularly. This position continuously assesses the effectiveness of our service model at all tiers and works with other Directors to ensure that we close the loop on every request we receive and address the root cause of recurring issues.
The Director, Customer Services communicates proactively and transparently and maintains effective relationships with campus partners and serves as an advocate for customers and sustainable campus technology standards and practices.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education/Experience
• Bachelor's degree from an accredited university or college. • Demonstrated experience leading and managing a high-performing customer service team; responsibilities include setting performance standards and team metrics, ensuring that team members receive training, mentoring, and professional development they need to be successful, and fostering a strong sense of teamwork, shared accountability, and cross-functional communication and collaboration. • Demonstrated experience engaging diverse stakeholders and gauging customer satisfaction through surveys, focus groups, and/or other means. • Demonstrated experience consistently providing high-quality, user-centric customer service and enterprise technical support services to diverse stakeholders, such as faculty, staff, and/or students, in a variety of modalities e.g. online synchronous, online self-service, face to face, telephone, chat. • Demonstrated experience applying agile management principles to multiple complex projects and meeting deadlines. • Demonstrated experience developing, documenting, and improving/innovating processes. Knowledge, Skills, Abilities
• Demonstrated initiative and ability to develop, manage, and continuously improve IT service management model, service catalog, and service levels in collaboration with colleagues and campus. • Demonstrated ability and commitment to model tact and professionalism when conditions are complex, ambiguous, or stressful; willingness and desire to serve as the 'face of the service desk' and an advocate for the end user experience and campus standards and practices. • Excellent communication skills and ability to translate and mediate inside and outside the IT organization. • Demonstrated experience as an effective change agent and change manager at the team, organization, and campus level. • Evidence of excellent relationship management skills, including the ability to proactively partner with various leadership and stakeholder groups throughout the organization. • Demonstrated ability to define performance metrics and measurements to improve the customer journey. Conditions of Employment
• Ability to pass background check
Preferred Qualifications
• Master's degree from an accredited university or college. • Demonstrated ability to provide enterprise leadership in IT customer service and end-user support. • At least five years of experience working in an IT service environment in higher education; demonstrated understanding of the mission, goals, and complexities of higher education. • Demonstrated understanding of enterprise hardware and software support standards and practices at a large organization (20,000+). • Demonstrated experience in traditional and visual IVR, driving efficiency, and delivering a personalized and digital experience to the voice customers. Documents Needed to Apply
*Failure to upload the required documentation may lead to disqualification.
Resume
Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sac State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/, https://www.csus.edu/diversity-inclusion/, https://www.csus.edu/experience/anchor-university/, https://www.csus.edu/university-advancement/, and https://www.csus.edu/campus-safety/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information Per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4594021
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The mission of the Division of Examinations is to protect investors, ensure market integrity and support responsible capital formation through risk-focused strategies that: (1) improve compliance; (2) prevent fraud; (3) monitor risk; and (4) inform policy. The results of the Division's examinations are used by the SEC to inform rule-making initiatives, identify and monitor risks, improve industry practices and pursue misconduct.
If selected, you will join a well-respected team that is responsible for supporting EXAMS' mission to conduct and coordinate the nationwide examination program for entities over which the Commission has regulatory authority.
Typical Duties:
Lead and manage staff in the Division's Office of Technology Services engaged in technology operations, solutions delivery, and the provision of examination support services; Direct the work of the Office through subordinate supervisors. Exercising delegated supervisory authority in the establishment and issuance of technical and administrative guidance; Assess operational shortfalls, identifying opportunities for improvement, initiating technology exploration, and evaluating processes and technologies that may have the potential to improve the effectiveness of the mission of the organization; Provide leadership to the Office's staff in improving the processes and procedures that enhance the effectiveness, efficiency, and productivity of the program. Monitors program indicators to ensure that support being provided meets mission requirements; Represent the Division's technology interests, needs and requirements in agency-level decision-making, including in particular by coordinating with the agency's CIO and Office of Information Technology; Develop and implementing IT strategic plans. Ensuring effective integration of examination systems and technology with other agency Divisions and Offices; Assess and prioritizing examiner technology needs; evaluating and prioritizing ongoing/proposed examination program IT projects; and Advise and receiving input from the Division's Managing Executive and senior leadership team concerning technology needs, projects and resources. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK 17. PROBATIONARY PERIOD: This appointment may require completion of a two-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-14 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. BASIC REQUIREMENT : Applicant must possess IT related experience demonstrating each of the four competencies:
Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail); Collaborating with customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to identify their information technology needs or to resolve their hardware and software problems (Customer service); Explaining technical information orally to non-technical audiences (Oral Communication); and Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving). MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement
SK-17: Applicant must have at least one year of specialized experience equivalent to the GS/SK-14 level: overseeing software development and implementation; coordinating the work of others such as project managers, technical leads, software developers, business systems analysts; managing contract resources; maintaining customer relationships and expectations; and evaluating and/or developing program policies or procedures.
In addition, applicant must have at least one year of specialized experience equivalent to at least the GS/SK-14 level performing at least four of the following functions:
Served as a strategic advisor to senior management regarding technology-related risks and governance practices; Applied industry best practices, innovative methodologies, and analytical processes to the planning, design, and implementation of new and improved applications; Led multiple teams of staff with varying backgrounds (e.g., legal, accounting, examining) from geographically dispersed locations to include professional support service programs; Developed, implemented and managed the IT budget formulation and execution at the enterprise level across multiyear initiatives; Drafted technical documents including memos/briefs, responses and justifications for IT/other initiatives. Education
This job does not have an education qualification requirement.
Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here . Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. If you are a current or former Federal employee, it is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you are a current or former Federal employee* : Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here . Required, if applicable : CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.) Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc) Required, if applicable : Land Management Workforce Flexibility Act supporting documentation. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
Full-time
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The mission of the Division of Examinations is to protect investors, ensure market integrity and support responsible capital formation through risk-focused strategies that: (1) improve compliance; (2) prevent fraud; (3) monitor risk; and (4) inform policy. The results of the Division's examinations are used by the SEC to inform rule-making initiatives, identify and monitor risks, improve industry practices and pursue misconduct.
If selected, you will join a well-respected team that is responsible for supporting EXAMS' mission to conduct and coordinate the nationwide examination program for entities over which the Commission has regulatory authority.
Typical Duties:
Lead and manage staff in the Division's Office of Technology Services engaged in technology operations, solutions delivery, and the provision of examination support services; Direct the work of the Office through subordinate supervisors. Exercising delegated supervisory authority in the establishment and issuance of technical and administrative guidance; Assess operational shortfalls, identifying opportunities for improvement, initiating technology exploration, and evaluating processes and technologies that may have the potential to improve the effectiveness of the mission of the organization; Provide leadership to the Office's staff in improving the processes and procedures that enhance the effectiveness, efficiency, and productivity of the program. Monitors program indicators to ensure that support being provided meets mission requirements; Represent the Division's technology interests, needs and requirements in agency-level decision-making, including in particular by coordinating with the agency's CIO and Office of Information Technology; Develop and implementing IT strategic plans. Ensuring effective integration of examination systems and technology with other agency Divisions and Offices; Assess and prioritizing examiner technology needs; evaluating and prioritizing ongoing/proposed examination program IT projects; and Advise and receiving input from the Division's Managing Executive and senior leadership team concerning technology needs, projects and resources. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK 17. PROBATIONARY PERIOD: This appointment may require completion of a two-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-14 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. BASIC REQUIREMENT : Applicant must possess IT related experience demonstrating each of the four competencies:
Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail); Collaborating with customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to identify their information technology needs or to resolve their hardware and software problems (Customer service); Explaining technical information orally to non-technical audiences (Oral Communication); and Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving). MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement
SK-17: Applicant must have at least one year of specialized experience equivalent to the GS/SK-14 level: overseeing software development and implementation; coordinating the work of others such as project managers, technical leads, software developers, business systems analysts; managing contract resources; maintaining customer relationships and expectations; and evaluating and/or developing program policies or procedures.
In addition, applicant must have at least one year of specialized experience equivalent to at least the GS/SK-14 level performing at least four of the following functions:
Served as a strategic advisor to senior management regarding technology-related risks and governance practices; Applied industry best practices, innovative methodologies, and analytical processes to the planning, design, and implementation of new and improved applications; Led multiple teams of staff with varying backgrounds (e.g., legal, accounting, examining) from geographically dispersed locations to include professional support service programs; Developed, implemented and managed the IT budget formulation and execution at the enterprise level across multiyear initiatives; Drafted technical documents including memos/briefs, responses and justifications for IT/other initiatives. Education
This job does not have an education qualification requirement.
Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here . Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. If you are a current or former Federal employee, it is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you are a current or former Federal employee* : Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here . Required, if applicable : CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.) Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc) Required, if applicable : Land Management Workforce Flexibility Act supporting documentation. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's degree in Library Science from a library school program accredited by the American Library Association and two years of professional library experience, including one year of supervisory/leadworker experience. Must have own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. This is a repost. Previous applicants need not to apply. Position Summary This is advanced professional and specialized supervisory work with some administrative and managerial responsibilities within the Alachua County Library District, requiring professional judgment, and current knowledge of library services, available technologies and managerial techniques learned through formal professional education and experience. An employee in this classification is responsible for assignments involving significant responsibility and decision-making such as the supervision of a department, branch or other section of a major library division. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties Serves as assistant to the Branch, Department, or Section Manager. Assumes administrative and supervisory responsibility for the Branch, Department, or Section in the absence of the Manager and coordinates service delivery and the safety and security of staff and public. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation, as required. Assists Manager in establishing plans, priorities, and procedures and recommends changes in organization structure and resource allocation to meet library goals. Provides information services and guidance to library patrons in the selection, organization, and interpretation of library materials, and in the effective use of technology and library facilities. Develops materials collections District-wide by selecting materials for acquisition, rotating materials throughout the District, and weeding of materials from the collection. Reviews employee and patron recommendations on materials. Supervises the development and maintenance of library catalogs. Resolves problems involving subordinate staff and/or the public. Assists Manager in the preparation of Library District budgets. Plans and coordinates special projects to enhance Library services to patrons and the community. Ensure patron compliance of all policies and procedures through effective communication and enforcement. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of professional principles, practices, systems, and techniques of public librarianship. Considerable knowledge of the major fields of learning comprising the social sciences, natural sciences, and humanities. Knowledge of technological, general and specialized reference sources. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. Ability to use word processing, presentation and spreadsheet applications. Ability to use emerging technology for patron service. Ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Ability to prepare, organize and provide public presentations and programs of interest. Ability to establish and maintain effective working relationships with co-workers and library patrons, and civic organizations. Ability to communicate effectively both verbally and in writing. Ability to maintain complex records, perform in depth research and prepare reports PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is required to reach and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies from quiet to loud. Supplemental Information • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
Full-time
Minimum Qualifications Master's degree in Library Science from a library school program accredited by the American Library Association and two years of professional library experience, including one year of supervisory/leadworker experience. Must have own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. This is a repost. Previous applicants need not to apply. Position Summary This is advanced professional and specialized supervisory work with some administrative and managerial responsibilities within the Alachua County Library District, requiring professional judgment, and current knowledge of library services, available technologies and managerial techniques learned through formal professional education and experience. An employee in this classification is responsible for assignments involving significant responsibility and decision-making such as the supervision of a department, branch or other section of a major library division. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties Serves as assistant to the Branch, Department, or Section Manager. Assumes administrative and supervisory responsibility for the Branch, Department, or Section in the absence of the Manager and coordinates service delivery and the safety and security of staff and public. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation, as required. Assists Manager in establishing plans, priorities, and procedures and recommends changes in organization structure and resource allocation to meet library goals. Provides information services and guidance to library patrons in the selection, organization, and interpretation of library materials, and in the effective use of technology and library facilities. Develops materials collections District-wide by selecting materials for acquisition, rotating materials throughout the District, and weeding of materials from the collection. Reviews employee and patron recommendations on materials. Supervises the development and maintenance of library catalogs. Resolves problems involving subordinate staff and/or the public. Assists Manager in the preparation of Library District budgets. Plans and coordinates special projects to enhance Library services to patrons and the community. Ensure patron compliance of all policies and procedures through effective communication and enforcement. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of professional principles, practices, systems, and techniques of public librarianship. Considerable knowledge of the major fields of learning comprising the social sciences, natural sciences, and humanities. Knowledge of technological, general and specialized reference sources. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. Ability to use word processing, presentation and spreadsheet applications. Ability to use emerging technology for patron service. Ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Ability to prepare, organize and provide public presentations and programs of interest. Ability to establish and maintain effective working relationships with co-workers and library patrons, and civic organizations. Ability to communicate effectively both verbally and in writing. Ability to maintain complex records, perform in depth research and prepare reports PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is required to reach and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies from quiet to loud. Supplemental Information • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
Purchasing Coordinator (Fleet Services) Job ID: 107032 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, August 8, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $57,351.80 - $72,266.58 Hourly Pay Range: $27.572979 - $34.743549 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Department of Transportation (DTD) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you experienced in researching, purchasing, and maintaining inventory of a variety of materials, supplies, and/or equipment? Do you have exceptional skills in building partnerships through a commitment to providing excellent customer service? Are you a strong communicator who can clearly convey technical information to customers, contractors, vendors and the public? Are you a creative problem-solver with strong analytical and critical reasoning skills? Do you thrive working in a team environment and are invested in team success? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered “yes” to the questions above, please read on! We are seeking a knowledgeable, motivated, and experienced individual to join our team as a Purchasing Coordinator within the Department of Transportation & Development (DTD) / Fleet Services Division. If selected for this position, you will be mainly responsible for purchasing vehicle, equipment, and construction materials, supplies, and tools. In this role, the primary focus is on the procurement of materials, supplies and equipment needed for Fleet Services and Transportation Maintenance operations. As a Purchasing Coordinator, you will work independently to evaluate market conditions, sources of supply, quality and cost in order to purchase items at the lowest cost consistent with quality, compatibility and County standards. You will also coordinate the delivery, stocking and distribution of parts, materials, and supplies for Fleet Services and Transportation Maintenance, as well as consult with staff to analyze and develop specifications for commodities, ensuring product compatibility. The Fleet Services Division manages the specification, deployment, maintenance and repair of County motor vehicles including Sheriff patrol cars, pickups, vans and other light and medium duty vehicles. We are committed to being an exemplary organization with best practices in Fleet Services. Our team also provides procurement and warehouse management services to the Transportation Maintenance Division to support their Road, Bridge, and Traffic maintenance operations. To that end, we are searching for an experienced individual, who is motivated to be a positive and collaborative contributor, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position A minimum of two (2) years of experience in the purchasing/procurement of vehicle and equipment parts, and/or road construction materials and supplies A minimum of two (2) years of experience working with a computerized inventory management system Experience working with both physical and online parts catalogs and related documents Preferred Special Qualifications/ Transferrable Skills:* Experience with purchasing/procurement of automotive, heavy truck and equipment parts Experience applying Oregon state laws related to governmental purchasing Experience using an electronic procurement system Experience in public sector/governmental purchasing/procurement Pre-employment Requirements: Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS Please review the classification specification which includes the typical tasks of this position by clicking on the following link: Purchasing Coordinator . WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107032&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e16208c5b166094095c9affb80c3ed66
Full Time
Purchasing Coordinator (Fleet Services) Job ID: 107032 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, August 8, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $57,351.80 - $72,266.58 Hourly Pay Range: $27.572979 - $34.743549 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Department of Transportation (DTD) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you experienced in researching, purchasing, and maintaining inventory of a variety of materials, supplies, and/or equipment? Do you have exceptional skills in building partnerships through a commitment to providing excellent customer service? Are you a strong communicator who can clearly convey technical information to customers, contractors, vendors and the public? Are you a creative problem-solver with strong analytical and critical reasoning skills? Do you thrive working in a team environment and are invested in team success? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered “yes” to the questions above, please read on! We are seeking a knowledgeable, motivated, and experienced individual to join our team as a Purchasing Coordinator within the Department of Transportation & Development (DTD) / Fleet Services Division. If selected for this position, you will be mainly responsible for purchasing vehicle, equipment, and construction materials, supplies, and tools. In this role, the primary focus is on the procurement of materials, supplies and equipment needed for Fleet Services and Transportation Maintenance operations. As a Purchasing Coordinator, you will work independently to evaluate market conditions, sources of supply, quality and cost in order to purchase items at the lowest cost consistent with quality, compatibility and County standards. You will also coordinate the delivery, stocking and distribution of parts, materials, and supplies for Fleet Services and Transportation Maintenance, as well as consult with staff to analyze and develop specifications for commodities, ensuring product compatibility. The Fleet Services Division manages the specification, deployment, maintenance and repair of County motor vehicles including Sheriff patrol cars, pickups, vans and other light and medium duty vehicles. We are committed to being an exemplary organization with best practices in Fleet Services. Our team also provides procurement and warehouse management services to the Transportation Maintenance Division to support their Road, Bridge, and Traffic maintenance operations. To that end, we are searching for an experienced individual, who is motivated to be a positive and collaborative contributor, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position A minimum of two (2) years of experience in the purchasing/procurement of vehicle and equipment parts, and/or road construction materials and supplies A minimum of two (2) years of experience working with a computerized inventory management system Experience working with both physical and online parts catalogs and related documents Preferred Special Qualifications/ Transferrable Skills:* Experience with purchasing/procurement of automotive, heavy truck and equipment parts Experience applying Oregon state laws related to governmental purchasing Experience using an electronic procurement system Experience in public sector/governmental purchasing/procurement Pre-employment Requirements: Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS Please review the classification specification which includes the typical tasks of this position by clicking on the following link: Purchasing Coordinator . WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107032&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e16208c5b166094095c9affb80c3ed66
Executive Assistant (Human Resources) Job ID: 107090 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on July 19, 2023. PAY AND BENEFITS Annual Pay Range: $63,633.71 - $85,905.99 Hourly Pay Range: $30.593132 - $41.300955 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Clackamas County's Department of Human Resources (HR) is seeking a highly productive and skilled Executive Assistant with experience handling complex and confidential personnel issues in support of executive-level management positions; conducting confidential surveys and monitoring special projects on behalf of executive management using a variety of complex database systems and performing confidential tasks related to collective bargaining and workplace discrimination and harassment complaints. This position will report directly to the Director of Human Resources and provides administrative support to both the Director of Human Resources and the Deputy Director of Human Resources. In addition, this position works closely with the entire Human Resources Management team to provide advanced administrative support in a variety of Human Resources functions. The HR Department provides County-side human resources services to County departments and employees, including recruitment and selection, personnel ordinance and policy administration, position classification and compensation, organizational development, employee training and development, benefits administration, risk management, workers compensation, liability and casualty claims management, human resources information systems, labor and employee relations and collective bargaining to over 2,500 employees, both represented and non-represented. The Executive Assistant acts as the first point of contact and key resource for internal and external customers as well as represents/communicates on behalf of the HR executive management team. The Executive Assistant performs a variety of complex, highly sensitive, and confidential administrative support tasks for the HR executive-level management team related to collective bargaining, processing of employee grievances and disciplinary documentation; compiles, analyzes, and summarizes data for confidential, sensitive, and special projects and reports; attends bargaining sessions and maintains written records; assists in budget preparation and control; assist Internal Complaint Coordinator with recording employee discrimination and harassment complaints; back-up Administrative Team Supervisor, maintain the HR Performance Strategic Business Plan to ensure conformance with immediate and long-range fiscal and operating goals; and supervise the administrative team during scheduled leave of the Administrative Supervisor. This vital role keeps the HR department running smoothly and efficiently. The Executive Assistant is responsible for routinely and regularly assisting HR management with sensitive information and processes associated with employee discipline and grievances, collective bargaining issues and budget issues related to the workforce. Key Competencies for success in this position: Project Management: Plan, design, develop, organize, and monitor work done by others in support of a specific project or assignment. Establishing Focus: Ability to coordinate and communicate goals in support of operational goals; act to align department goals with strategic direction of organization; ensure that individuals/teams understand how their work relates; ensure that individuals/teams develop goals, track milestones and report timely. Oral and Written Communication: Strong ability to express oneself clearly in conversations and interactions with others and in business writing. Data Management and Computer Proficiency: Advanced skill in Microsoft Office and expertise in complex database usage. Strong ability to effectively navigate database software that involves understanding how to locate records, use software functions, understand how to use reports and build-in forms in a database. Database management skills also involve understanding how to write reports and queries using tools and copying data into Excel or other types of formats to analyze them further. Relationship Building: Establishing and maintain collaborative partnerships with individuals across a broad range of stakeholders, organizational levels, and groups. Proven success with building trust and establishing positive working relationships with employees at all levels throughout the organization. Thrive in a fast-paced, evolving environment. Strong customer service and quality focus: Continuously looking for ways to simplify and improve work processes to achieve business results. Considers customer needs when setting priorities. The Ideal Candidate The ideal candidate will have robust computer skills that include experience working in different databases, proficiency in Microsoft Word, Excel, PowerPoint, and experience using SharePoint or a similar program. The candidate will have strong writing and proofreading skills with the ability to craft communications from different sources. The selected candidate will have experience with and ability to use discretion in highly confidential and sensitive matters, be detail-oriented, resourceful, independently seek out answers to questions, take initiative, be team-focused, and have strong interpersonal communication skills and an ability to multi-task and shift priorities frequently in an ever-changing environment. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant administrative/executive support experience, including: Working with confidential and/or sensitive documents Managing calendars, scheduling, and staffing meetings Drafting, proofing, and preparing documents and correspondence Tracking timelines and projects Taking thorough notes in meetings Researching informaiton, tracking, compiling, and monitoring data, and/or maintaining records in databases, spreadsheets, and paper filing system Experience using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook in a professional enviornment. Expereince working with complex databases Demonstrated ability to appropriately prioritize, re-prioritize, and manage a variety of responsibilities at the same time, including coordinating multiple projects in a fast-paced environment with minimal direction. Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* At least two (2) years of experience providing administrative/executive support in a Human Resources department. Project managment experience Expeirence working in the public sector Experience leading the work of others or directly supervising Experience documenting complex program policies and procedures Experience explaining procedures to stakeholders Experience scheduling, hosting, and coordinating virtual meetings Experience creating, combining, editing, exporting, and preparing for signature PDFs and other electronic documents. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Tasks may include but are not limited to: Administrative responsibilities: Prepare, edit, and record correspondence, communications, presentations, and other related documents on behalf of the Director of Human Resources and Deputy Director of Human Resources. Conduct research, collect and analyze data to prepare reports/documents; arrange and coordinate executive sessions, meetings, and events; liaise with internal staff at all levels; coordinate project-based work; manage and maintain executives' schedules, appointments, and travel arrangements; receive and interact with incoming visitors for the HR Director and the Deputy Director of HR. Provide support to the Employee and Labor Relations team, keeping their records and activity logs updated to inform the HR Director on ELR progress. Manage HR performance management process including creating surveys and entering data into the HRIS system. Provide support to the executive management performance evaluation process. Maintain confidential records and data entry into HRIS. Create, design, and manage the HR monthly newsletter by gathering articles from HR leadership and sending out newsletters to managers and supervisors on behalf of the HR Director. Run reports and manage detailed spreadsheets for tasks, budgets, and other reporting measures. Responsible for maintaining budgets, purchasing records, and reporting. Provide backup support to HR Program Coordinator for Administration Team supervision. Provide direct supervision in the absence of HR Program Coordinator; approve purchases/bills and provide direction to front office staff and organize weekly meetings with front office staff to organize administration tasks and duties. Event Planning/Coordination/Onboarding: Event planning, design, and production while managing all project delivery elements within time limits; Liaise with employees and departments to identify special needs and to ensure customer satisfaction; Conduct vendor research, gather information and contracts prior to agreements and scheduling; Request and provide feedback to stakeholders; Propose ideas to improve provided services and event quality; Organize facilities and manage all event's details. Create event communication, presentations, and other documents as needed. Provide centralized onboarding coordination for new hires within HR. Provide an overview to new hires and ensure access is set up including equipment. In working with the Recruitment Manager, create final offer letters for new hires within HR. Inter-department liaison: serve as the primary point of contact; responsible for coordinating various activities with other groups and agencies (such as Public and Government Affairs (PGA), Technology Services (TS), Telecom, and County Administration) and responding to inquiries, requests, process and procedures within a given scope of work; developing relationships with stakeholders and key personnel and identifying opportunities; maintaining regular communication with program participants. Serve as a conduit with TS for software, hardware, and peripheral recommendations and remain within budget constraints; updates and manages rotation schedule for laptop purchases with each HR Division, organizes quotes and needs for technology-related purchases. Maintain a supply of regular technology needs and purchases for the HR department. Maintains and acts as the administrator for the HR Microsoft Teams programs, submission, and organization including adding teams, managing channels, and organizing communication updates for different HR channels. Attend TS regular meetings as the HR point of contact. Support to management team: Attend regular Leadership and Manager Meetings, organize agendas, setup meetings, participate in feedback, record notes, and maintain schedule or tasks in each meeting. Provide coordination of initiatives to align with the County Performance Clackamas process, including sending reminders, updating the tracking spreadsheet, and running reports for Employee and Labor Relations, and provide regular updates to County Administration and the Director of Human Resources. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Principles and procedures of office management and administration; English spelling, punctuation, grammar, and composition; arithmetic, clerical/accounting, principles and processes; general care and operation of the equipment used and their functions/capabilities. Thorough Knowledge of: Techniques and principles of supervision and training; public relations techniques and concepts; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities Working Knowledge of: Fiscal monitoring and planning methods; governmental budgeting techniques and procedures; research techniques and procedures; office equipment, including computer systems and software programs such as word processing and spreadsheets; statistical calculations. Skill to: Organize and maintain office/administrative systems and procedures; understand, interpret and apply County and department policies and procedures, and technical materials; communicate effectively, both orally and in writing; compose correspondence requiring a high degree of initiative and judgment; conduct independent research; define administrative problems and recommend and implement solutions; collect, evaluate and summarize data; prepare and present clear and concise reports; establish and maintain effective working relationships with County employees and officials, contracted service providers, other governmental agencies, citizen groups and the public; operate office equipment; lead or supervise the work of assigned staff. The full classification description for the Executive Assistant position can be found here WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applicants All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. Please note, writing is a critical task of this position and as such, a cover letter will be used to represent an applicant's writing skills and may also be used as a means of screening applicants as well. As part of the recruitment process, the following online exams will be administered: Intermediate Microsoft Word Intermediate Microsoft Excel Microsoft PowerPoint Proofreading Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107090&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ab5b7dcf1c88014b92b7773be1dcc471
Full Time
Executive Assistant (Human Resources) Job ID: 107090 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on July 19, 2023. PAY AND BENEFITS Annual Pay Range: $63,633.71 - $85,905.99 Hourly Pay Range: $30.593132 - $41.300955 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Clackamas County's Department of Human Resources (HR) is seeking a highly productive and skilled Executive Assistant with experience handling complex and confidential personnel issues in support of executive-level management positions; conducting confidential surveys and monitoring special projects on behalf of executive management using a variety of complex database systems and performing confidential tasks related to collective bargaining and workplace discrimination and harassment complaints. This position will report directly to the Director of Human Resources and provides administrative support to both the Director of Human Resources and the Deputy Director of Human Resources. In addition, this position works closely with the entire Human Resources Management team to provide advanced administrative support in a variety of Human Resources functions. The HR Department provides County-side human resources services to County departments and employees, including recruitment and selection, personnel ordinance and policy administration, position classification and compensation, organizational development, employee training and development, benefits administration, risk management, workers compensation, liability and casualty claims management, human resources information systems, labor and employee relations and collective bargaining to over 2,500 employees, both represented and non-represented. The Executive Assistant acts as the first point of contact and key resource for internal and external customers as well as represents/communicates on behalf of the HR executive management team. The Executive Assistant performs a variety of complex, highly sensitive, and confidential administrative support tasks for the HR executive-level management team related to collective bargaining, processing of employee grievances and disciplinary documentation; compiles, analyzes, and summarizes data for confidential, sensitive, and special projects and reports; attends bargaining sessions and maintains written records; assists in budget preparation and control; assist Internal Complaint Coordinator with recording employee discrimination and harassment complaints; back-up Administrative Team Supervisor, maintain the HR Performance Strategic Business Plan to ensure conformance with immediate and long-range fiscal and operating goals; and supervise the administrative team during scheduled leave of the Administrative Supervisor. This vital role keeps the HR department running smoothly and efficiently. The Executive Assistant is responsible for routinely and regularly assisting HR management with sensitive information and processes associated with employee discipline and grievances, collective bargaining issues and budget issues related to the workforce. Key Competencies for success in this position: Project Management: Plan, design, develop, organize, and monitor work done by others in support of a specific project or assignment. Establishing Focus: Ability to coordinate and communicate goals in support of operational goals; act to align department goals with strategic direction of organization; ensure that individuals/teams understand how their work relates; ensure that individuals/teams develop goals, track milestones and report timely. Oral and Written Communication: Strong ability to express oneself clearly in conversations and interactions with others and in business writing. Data Management and Computer Proficiency: Advanced skill in Microsoft Office and expertise in complex database usage. Strong ability to effectively navigate database software that involves understanding how to locate records, use software functions, understand how to use reports and build-in forms in a database. Database management skills also involve understanding how to write reports and queries using tools and copying data into Excel or other types of formats to analyze them further. Relationship Building: Establishing and maintain collaborative partnerships with individuals across a broad range of stakeholders, organizational levels, and groups. Proven success with building trust and establishing positive working relationships with employees at all levels throughout the organization. Thrive in a fast-paced, evolving environment. Strong customer service and quality focus: Continuously looking for ways to simplify and improve work processes to achieve business results. Considers customer needs when setting priorities. The Ideal Candidate The ideal candidate will have robust computer skills that include experience working in different databases, proficiency in Microsoft Word, Excel, PowerPoint, and experience using SharePoint or a similar program. The candidate will have strong writing and proofreading skills with the ability to craft communications from different sources. The selected candidate will have experience with and ability to use discretion in highly confidential and sensitive matters, be detail-oriented, resourceful, independently seek out answers to questions, take initiative, be team-focused, and have strong interpersonal communication skills and an ability to multi-task and shift priorities frequently in an ever-changing environment. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant administrative/executive support experience, including: Working with confidential and/or sensitive documents Managing calendars, scheduling, and staffing meetings Drafting, proofing, and preparing documents and correspondence Tracking timelines and projects Taking thorough notes in meetings Researching informaiton, tracking, compiling, and monitoring data, and/or maintaining records in databases, spreadsheets, and paper filing system Experience using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook in a professional enviornment. Expereince working with complex databases Demonstrated ability to appropriately prioritize, re-prioritize, and manage a variety of responsibilities at the same time, including coordinating multiple projects in a fast-paced environment with minimal direction. Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* At least two (2) years of experience providing administrative/executive support in a Human Resources department. Project managment experience Expeirence working in the public sector Experience leading the work of others or directly supervising Experience documenting complex program policies and procedures Experience explaining procedures to stakeholders Experience scheduling, hosting, and coordinating virtual meetings Experience creating, combining, editing, exporting, and preparing for signature PDFs and other electronic documents. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Tasks may include but are not limited to: Administrative responsibilities: Prepare, edit, and record correspondence, communications, presentations, and other related documents on behalf of the Director of Human Resources and Deputy Director of Human Resources. Conduct research, collect and analyze data to prepare reports/documents; arrange and coordinate executive sessions, meetings, and events; liaise with internal staff at all levels; coordinate project-based work; manage and maintain executives' schedules, appointments, and travel arrangements; receive and interact with incoming visitors for the HR Director and the Deputy Director of HR. Provide support to the Employee and Labor Relations team, keeping their records and activity logs updated to inform the HR Director on ELR progress. Manage HR performance management process including creating surveys and entering data into the HRIS system. Provide support to the executive management performance evaluation process. Maintain confidential records and data entry into HRIS. Create, design, and manage the HR monthly newsletter by gathering articles from HR leadership and sending out newsletters to managers and supervisors on behalf of the HR Director. Run reports and manage detailed spreadsheets for tasks, budgets, and other reporting measures. Responsible for maintaining budgets, purchasing records, and reporting. Provide backup support to HR Program Coordinator for Administration Team supervision. Provide direct supervision in the absence of HR Program Coordinator; approve purchases/bills and provide direction to front office staff and organize weekly meetings with front office staff to organize administration tasks and duties. Event Planning/Coordination/Onboarding: Event planning, design, and production while managing all project delivery elements within time limits; Liaise with employees and departments to identify special needs and to ensure customer satisfaction; Conduct vendor research, gather information and contracts prior to agreements and scheduling; Request and provide feedback to stakeholders; Propose ideas to improve provided services and event quality; Organize facilities and manage all event's details. Create event communication, presentations, and other documents as needed. Provide centralized onboarding coordination for new hires within HR. Provide an overview to new hires and ensure access is set up including equipment. In working with the Recruitment Manager, create final offer letters for new hires within HR. Inter-department liaison: serve as the primary point of contact; responsible for coordinating various activities with other groups and agencies (such as Public and Government Affairs (PGA), Technology Services (TS), Telecom, and County Administration) and responding to inquiries, requests, process and procedures within a given scope of work; developing relationships with stakeholders and key personnel and identifying opportunities; maintaining regular communication with program participants. Serve as a conduit with TS for software, hardware, and peripheral recommendations and remain within budget constraints; updates and manages rotation schedule for laptop purchases with each HR Division, organizes quotes and needs for technology-related purchases. Maintain a supply of regular technology needs and purchases for the HR department. Maintains and acts as the administrator for the HR Microsoft Teams programs, submission, and organization including adding teams, managing channels, and organizing communication updates for different HR channels. Attend TS regular meetings as the HR point of contact. Support to management team: Attend regular Leadership and Manager Meetings, organize agendas, setup meetings, participate in feedback, record notes, and maintain schedule or tasks in each meeting. Provide coordination of initiatives to align with the County Performance Clackamas process, including sending reminders, updating the tracking spreadsheet, and running reports for Employee and Labor Relations, and provide regular updates to County Administration and the Director of Human Resources. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Principles and procedures of office management and administration; English spelling, punctuation, grammar, and composition; arithmetic, clerical/accounting, principles and processes; general care and operation of the equipment used and their functions/capabilities. Thorough Knowledge of: Techniques and principles of supervision and training; public relations techniques and concepts; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities Working Knowledge of: Fiscal monitoring and planning methods; governmental budgeting techniques and procedures; research techniques and procedures; office equipment, including computer systems and software programs such as word processing and spreadsheets; statistical calculations. Skill to: Organize and maintain office/administrative systems and procedures; understand, interpret and apply County and department policies and procedures, and technical materials; communicate effectively, both orally and in writing; compose correspondence requiring a high degree of initiative and judgment; conduct independent research; define administrative problems and recommend and implement solutions; collect, evaluate and summarize data; prepare and present clear and concise reports; establish and maintain effective working relationships with County employees and officials, contracted service providers, other governmental agencies, citizen groups and the public; operate office equipment; lead or supervise the work of assigned staff. The full classification description for the Executive Assistant position can be found here WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applicants All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. Please note, writing is a critical task of this position and as such, a cover letter will be used to represent an applicant's writing skills and may also be used as a means of screening applicants as well. As part of the recruitment process, the following online exams will be administered: Intermediate Microsoft Word Intermediate Microsoft Excel Microsoft PowerPoint Proofreading Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107090&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ab5b7dcf1c88014b92b7773be1dcc471
Accounting Specialist 2 Job ID: 106932 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Thursday, June 29, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,060.00 - $60,721.82 Hourly Pay Range: $23.105770 - $29.193184 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023 . Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Housing & Community Development Division (HCDD) seeks a highly motivated, experienced, and detail-oriented accounting and finance professional with excellent technology, data entry, and written and oral communication skills to join our team as an Accounting Specialist 2. The selected candidate will perform the Accounts Payable functions for the Housing & Community Development Divisions (HCDD), including reviewing invoices and supporting documentation for fiscal compliance, preparing vouchers, verifying appropriate approvals and account coding, and coordinating with the county's central finance department on invoice payment. The work requires detailed knowledge of the purpose, methods, and practices of professional financial recordkeeping. This position reconciles, balances, corrects, and maintains accounting records and prepares and analyzes financial, statistical, and accounting summaries and reports for HCDD. The Accounting Specialist 2 will also process interfund requests, including the preparation of interfunds and supporting documentation, verifying appropriate approvals, and account coding. The person in this position will respond to requests and inquiries from internal and external customers, including community-based partner agencies that the counties relies on to deliver critical housing and homeless services. This position, function independently, and exercise independent judgment within the framework of existing accounting policies and procedures. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience with basic accounting and bookkeeping, including processing accounts payable Experience analyzing financial problems by applying accounting principles, concepts, and theories to develop solutions and recommendations Experience providing customer service with both external and internal customers Experience communicating effectively across teams and stakeholders to meet shared goals, including communicating financial information in a way that can be easily understood by individuals with limited finance proficiency Experience using accounting software programs in an integrated Financial Management Information System, preference given for recent PeopleSoft financial applications experience. Working knowledge of Generally Accepted Accounting Principles (GAAP) Proficiency in key concepts related to Equity, Diversity, and Inclusion and a commitment to leading with these values and supporting the effective delivery programs and services that prioritize historically marginalized communities Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Exposure to, training in, or experience with PeopleSoft or similar financial management software, Crystal, NVision or similar report generating software and Microsoft Office productsExperience processing accounts payable for a state or local government *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Perform Accounts Payable functions for the Housing & Community Development Division, including reviewing invoices and supporting documentation for fiscal compliance, preparing vouchers, verifying appropriate approvals and account coding, and coordinating with Central Finance on invoice payment. Process interfund requests, including the preparation of interfunds and supporting documentation, verifying appropriate approvals and account coding. Process employee's reimbursement requests, including reviewing supporting documentation and verifying appropriate approvals and account coding. Reconcile Procurement Card statements, verify appropriate account coding, and ensuring sufficient back-up documentation has been provided. Prepare and process journal entries at the direction of senior finance staff, as necessary. Provide internal and external customer service, including answering questions and/or providing technical assistance, to other county staff, contracted service providers, and external auditors. Participate in the development and maintenance of internal accounting systems and accounting control records. Other fiscal duties, as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Policies, procedures and practices related to assigned accounting system. Working knowledge of: Methods and practices of financial recordkeeping; applicable federal, state and local statutes, rules and regulations; financial terminology; basic financial information systems and spreadsheet software; basic math; software applications for accounting systems; office practices, procedures and equipment. Skill to: Interpret and apply the principles, laws, and procedures involved in financial recordkeeping and accounting functions; prepare financial reports and maintain ledgers and journals; analyze data and draw logical conclusions; reconcile differences within the recordkeeping system; understand the recordkeeping system and the relationship among accounting records and documents; provide customer service by effectively meeting and interacting with the public, coworkers and personnel of other departments in a courteous, professional manner; establish and maintain effective working relationships with department, County and other personnel; communicate effectively, both orally and in writing; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCDD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106932&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3747c0887d52024392a275a86f40ff60
Full Time
Accounting Specialist 2 Job ID: 106932 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Thursday, June 29, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,060.00 - $60,721.82 Hourly Pay Range: $23.105770 - $29.193184 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023 . Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Housing & Community Development Division (HCDD) seeks a highly motivated, experienced, and detail-oriented accounting and finance professional with excellent technology, data entry, and written and oral communication skills to join our team as an Accounting Specialist 2. The selected candidate will perform the Accounts Payable functions for the Housing & Community Development Divisions (HCDD), including reviewing invoices and supporting documentation for fiscal compliance, preparing vouchers, verifying appropriate approvals and account coding, and coordinating with the county's central finance department on invoice payment. The work requires detailed knowledge of the purpose, methods, and practices of professional financial recordkeeping. This position reconciles, balances, corrects, and maintains accounting records and prepares and analyzes financial, statistical, and accounting summaries and reports for HCDD. The Accounting Specialist 2 will also process interfund requests, including the preparation of interfunds and supporting documentation, verifying appropriate approvals, and account coding. The person in this position will respond to requests and inquiries from internal and external customers, including community-based partner agencies that the counties relies on to deliver critical housing and homeless services. This position, function independently, and exercise independent judgment within the framework of existing accounting policies and procedures. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience with basic accounting and bookkeeping, including processing accounts payable Experience analyzing financial problems by applying accounting principles, concepts, and theories to develop solutions and recommendations Experience providing customer service with both external and internal customers Experience communicating effectively across teams and stakeholders to meet shared goals, including communicating financial information in a way that can be easily understood by individuals with limited finance proficiency Experience using accounting software programs in an integrated Financial Management Information System, preference given for recent PeopleSoft financial applications experience. Working knowledge of Generally Accepted Accounting Principles (GAAP) Proficiency in key concepts related to Equity, Diversity, and Inclusion and a commitment to leading with these values and supporting the effective delivery programs and services that prioritize historically marginalized communities Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Exposure to, training in, or experience with PeopleSoft or similar financial management software, Crystal, NVision or similar report generating software and Microsoft Office productsExperience processing accounts payable for a state or local government *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Perform Accounts Payable functions for the Housing & Community Development Division, including reviewing invoices and supporting documentation for fiscal compliance, preparing vouchers, verifying appropriate approvals and account coding, and coordinating with Central Finance on invoice payment. Process interfund requests, including the preparation of interfunds and supporting documentation, verifying appropriate approvals and account coding. Process employee's reimbursement requests, including reviewing supporting documentation and verifying appropriate approvals and account coding. Reconcile Procurement Card statements, verify appropriate account coding, and ensuring sufficient back-up documentation has been provided. Prepare and process journal entries at the direction of senior finance staff, as necessary. Provide internal and external customer service, including answering questions and/or providing technical assistance, to other county staff, contracted service providers, and external auditors. Participate in the development and maintenance of internal accounting systems and accounting control records. Other fiscal duties, as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Policies, procedures and practices related to assigned accounting system. Working knowledge of: Methods and practices of financial recordkeeping; applicable federal, state and local statutes, rules and regulations; financial terminology; basic financial information systems and spreadsheet software; basic math; software applications for accounting systems; office practices, procedures and equipment. Skill to: Interpret and apply the principles, laws, and procedures involved in financial recordkeeping and accounting functions; prepare financial reports and maintain ledgers and journals; analyze data and draw logical conclusions; reconcile differences within the recordkeeping system; understand the recordkeeping system and the relationship among accounting records and documents; provide customer service by effectively meeting and interacting with the public, coworkers and personnel of other departments in a courteous, professional manner; establish and maintain effective working relationships with department, County and other personnel; communicate effectively, both orally and in writing; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCDD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106932&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3747c0887d52024392a275a86f40ff60