Clackamas County
Oregon City, OR, United States
Senior Case Manager (Supported Employment Program) Job ID: 107113 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager, Senior Annual Pay Range: $62,895.96 - $79,493.86 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a senior level Case Manager to work as part of the Supported Employment Team. The Senior Case Manager position within the Supported Employment Program will enhance our ability to reach additional teams and clients for employment and education support, which fosters improved mental health symptoms and sustainable independence for clients. This position will assist clients who are diagnosed with Severe Mental Health or Substance Use Disorders to obtain and sustain meaningful employment that is consistent with their vocational goals and recovery. The Senior Case Manager develops case plans to match individual client needs, preferences, and eligibility status with a broad range of financial, medical, social, vocational, and other services and resources. The Senior Case Manager also coordinates and oversees a work unit, assigns cases, monitors caseloads, assists with training of staff and participates in program planning and services development through communities. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The Senior Case Manager in this position must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model. This position will support clients at the Development Services Building (DSB) Behavioral Health Center, located on the Red Soils Campus at Oregon City. Required Minimum Qualifications/ Transferrable Skills:* Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience providing case management services for adults as a job developer or similar employment services framework. Experience providing case management services for adults diagnosed with severe and persistent mental illness and substance use issues (SPMI) Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Three (3) or more years of experience as a Job Developer Three (3) or more years of experience working with individuals with severe and persistent mental illness (SPMI) Qualified Mental Health Associate 2 (QMHA-2) Familiarity with IPS Supported Employment fidelity model, values, and practices *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Leads the work of staff in assigned work units; trains and provides direction to Supported Employment Specialists and related staff on complex technical or procedural issues; assigns caseloads and reviews decisions on difficult case problems; identifies training needs for work unit; assists in evaluating work performance; acts on behalf of the unit or program supervisor as directed. Provides group, individual, and family services as appropriate and identified in the MH treatment plan. Actively engages clients in most appropriate setting (home, office, community). Provides outreach to clients for missed appointments. Utilizes agency approved Evidence Based Practices. Utilizes outcome measures identified by CCBHS to monitor client progress in their recovery. Makes mandatory reports as defined by state law and agency policy. Provides employment and care coordination services for individuals who are diagnosed with SPMI and/or SUD. Provides outreach as indicated in client's care plan. Develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with services provided. Coordinates with health care providers, social service personnel, and other agencies to obtain services; provides information and referral services to clients and families, reevaluates and updates case plans and client eligibility on a regular basis; advocates for client with other agencies for services. Provides individual/family skills training as appropriate and identifies in the treatment plan the following activities of daily living. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs. Researches and compiles case statistics; develops, submits, and modifies necessary documentation to implement payments and program benefits; prepares documentation for reports. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology; principles of management and organization design; principles and techniques of supervision. Skill to: Plan and coordinate the work of assigned staff; direct staff in continuous efforts to improve quality, productivity and effectiveness; develop creative strategies to respond to unusual and complex case management problems and situations; gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be 8:30 AM - 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107113&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-d9df34b36496be4bb70066cf50d3c492
Full Time
Senior Case Manager (Supported Employment Program) Job ID: 107113 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager, Senior Annual Pay Range: $62,895.96 - $79,493.86 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a senior level Case Manager to work as part of the Supported Employment Team. The Senior Case Manager position within the Supported Employment Program will enhance our ability to reach additional teams and clients for employment and education support, which fosters improved mental health symptoms and sustainable independence for clients. This position will assist clients who are diagnosed with Severe Mental Health or Substance Use Disorders to obtain and sustain meaningful employment that is consistent with their vocational goals and recovery. The Senior Case Manager develops case plans to match individual client needs, preferences, and eligibility status with a broad range of financial, medical, social, vocational, and other services and resources. The Senior Case Manager also coordinates and oversees a work unit, assigns cases, monitors caseloads, assists with training of staff and participates in program planning and services development through communities. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The Senior Case Manager in this position must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model. This position will support clients at the Development Services Building (DSB) Behavioral Health Center, located on the Red Soils Campus at Oregon City. Required Minimum Qualifications/ Transferrable Skills:* Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience providing case management services for adults as a job developer or similar employment services framework. Experience providing case management services for adults diagnosed with severe and persistent mental illness and substance use issues (SPMI) Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Three (3) or more years of experience as a Job Developer Three (3) or more years of experience working with individuals with severe and persistent mental illness (SPMI) Qualified Mental Health Associate 2 (QMHA-2) Familiarity with IPS Supported Employment fidelity model, values, and practices *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Leads the work of staff in assigned work units; trains and provides direction to Supported Employment Specialists and related staff on complex technical or procedural issues; assigns caseloads and reviews decisions on difficult case problems; identifies training needs for work unit; assists in evaluating work performance; acts on behalf of the unit or program supervisor as directed. Provides group, individual, and family services as appropriate and identified in the MH treatment plan. Actively engages clients in most appropriate setting (home, office, community). Provides outreach to clients for missed appointments. Utilizes agency approved Evidence Based Practices. Utilizes outcome measures identified by CCBHS to monitor client progress in their recovery. Makes mandatory reports as defined by state law and agency policy. Provides employment and care coordination services for individuals who are diagnosed with SPMI and/or SUD. Provides outreach as indicated in client's care plan. Develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with services provided. Coordinates with health care providers, social service personnel, and other agencies to obtain services; provides information and referral services to clients and families, reevaluates and updates case plans and client eligibility on a regular basis; advocates for client with other agencies for services. Provides individual/family skills training as appropriate and identifies in the treatment plan the following activities of daily living. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs. Researches and compiles case statistics; develops, submits, and modifies necessary documentation to implement payments and program benefits; prepares documentation for reports. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology; principles of management and organization design; principles and techniques of supervision. Skill to: Plan and coordinate the work of assigned staff; direct staff in continuous efforts to improve quality, productivity and effectiveness; develop creative strategies to respond to unusual and complex case management problems and situations; gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be 8:30 AM - 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107113&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-d9df34b36496be4bb70066cf50d3c492
Clackamas County
Oregon City, OR, United States
Aging Services Program Manager Job ID: 107099 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Social Services Division, our commitment to equity and inclusion, or how to navigate the application process? Please consider viewing the recorded virtual information session held on Monday, July 31, 2023 to learn more about this great program and the work done at Clackamas County Social Services. To view the information session, please click on the below link: Aging Services Program Manager Info Session - Recording Link PAY AND BENEFITS Annual Pay Range: $94,016.06 - $126,921.52 Hourly Pay Range: $45.200030 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County seeks an experienced, highly motivated public-service oriented professional to join the Social Services Division as the Aging Services Program Manager . The Aging Services Program Manager provides direction and oversight for a variety of programs that serve county residents who are older adults, and to a lesser extent people who experience a physical disability. The position participates in community and strategic planning efforts, and in the county's response to disaster. Services are provided directly by county staff and volunteers, and through agreements with community partners, including 10 Senior Centers. Programs operated by county staff and volunteers include: Information and Referral Oregon Project Independence Family Caregiver Support Program Options Counseling Veterans Directed Care Senior Health Insurance Benefits Assistance Money Management Programs operated by community partners include: Senior Nutrition Transportation Healthy Aging Guardianship Clackamas County Social Services strives to create a culture of belonging, where everyone feels welcome, valued and engaged in the work. We value inclusion and believe that everyone's voice is important. We value equity and strive to provide program participants with the resources they need to succeed. We actively work to build a workforce that reflects the community that we serve. Required Minimum Qualifications/ Transferrable Skills:* A minimum of seven (7) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position including knowledge and/or experience with the following: Planning and directing a human service program Developing and implementing program policies and procedures Supervising direct-service staff in the human services field Monitoring program effectiveness Experience in providing direct services to determine health care and social service needs of clients Experience conducting assessments, developing plans, coordinating care, and providing information and referral services Working knowledge of principles, methods, trends, practices, and techniques of information referral, supportive counseling, psycho-educational counseling, motivational interviewing and case management models of service Ability to plan and coordinate a human service program, effectively developing and utilizing available staff, program and community resources Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Experience working with older adults and people who experience a disability Demonstrated success in advancing equity *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, assigns and directs the activities of a human service program or project; develops work plans, allocates resources and develops schedules to accomplish program goals; forecasts personnel and funding requirements; develops new programs/projects to respond to human service needs. Develops and implements program policies, procedures and guidelines within department and legal standards; reviews, interprets and clarifies relevant statutes, regulations and department policies. Monitors and evaluates program effectiveness in meeting established objectives; develops quality assurance standards and implements review process; responds to client complaints and appeals of decisions made by subordinates. Hires and directs staff to provide quality service to residents and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments. Provides direction to staff on complex technical or procedural issues; sets case load limits, assigns cases and reviews case files; makes or reviews decisions on difficult case problems; sets spending limits per client and reviews expenditures authorized by subordinates. Responsible for or participates in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews contract payments and program expenditures; develops proposals for additional funding and personnel; gathers and compiles data and prepares reports. Oversees and conducts public relations and outreach activities; recruits volunteers; develops resources within community and private organizations; provides program information to the public, community groups and agencies; prepares or reviews flyers, website content, brochures, newsletter articles, press releases and correspondence. Coordinates the activities of the program/project with other human service programs within assigned department and other community and government agencies; promotes services and consistent application of policies and regulations; staffs advisory councils, task forces and committees. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107099&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ba928b81542ace4aae70ffdb6d96d247
Full Time
Aging Services Program Manager Job ID: 107099 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Social Services Division, our commitment to equity and inclusion, or how to navigate the application process? Please consider viewing the recorded virtual information session held on Monday, July 31, 2023 to learn more about this great program and the work done at Clackamas County Social Services. To view the information session, please click on the below link: Aging Services Program Manager Info Session - Recording Link PAY AND BENEFITS Annual Pay Range: $94,016.06 - $126,921.52 Hourly Pay Range: $45.200030 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County seeks an experienced, highly motivated public-service oriented professional to join the Social Services Division as the Aging Services Program Manager . The Aging Services Program Manager provides direction and oversight for a variety of programs that serve county residents who are older adults, and to a lesser extent people who experience a physical disability. The position participates in community and strategic planning efforts, and in the county's response to disaster. Services are provided directly by county staff and volunteers, and through agreements with community partners, including 10 Senior Centers. Programs operated by county staff and volunteers include: Information and Referral Oregon Project Independence Family Caregiver Support Program Options Counseling Veterans Directed Care Senior Health Insurance Benefits Assistance Money Management Programs operated by community partners include: Senior Nutrition Transportation Healthy Aging Guardianship Clackamas County Social Services strives to create a culture of belonging, where everyone feels welcome, valued and engaged in the work. We value inclusion and believe that everyone's voice is important. We value equity and strive to provide program participants with the resources they need to succeed. We actively work to build a workforce that reflects the community that we serve. Required Minimum Qualifications/ Transferrable Skills:* A minimum of seven (7) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position including knowledge and/or experience with the following: Planning and directing a human service program Developing and implementing program policies and procedures Supervising direct-service staff in the human services field Monitoring program effectiveness Experience in providing direct services to determine health care and social service needs of clients Experience conducting assessments, developing plans, coordinating care, and providing information and referral services Working knowledge of principles, methods, trends, practices, and techniques of information referral, supportive counseling, psycho-educational counseling, motivational interviewing and case management models of service Ability to plan and coordinate a human service program, effectively developing and utilizing available staff, program and community resources Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Experience working with older adults and people who experience a disability Demonstrated success in advancing equity *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Plans, assigns and directs the activities of a human service program or project; develops work plans, allocates resources and develops schedules to accomplish program goals; forecasts personnel and funding requirements; develops new programs/projects to respond to human service needs. Develops and implements program policies, procedures and guidelines within department and legal standards; reviews, interprets and clarifies relevant statutes, regulations and department policies. Monitors and evaluates program effectiveness in meeting established objectives; develops quality assurance standards and implements review process; responds to client complaints and appeals of decisions made by subordinates. Hires and directs staff to provide quality service to residents and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments. Provides direction to staff on complex technical or procedural issues; sets case load limits, assigns cases and reviews case files; makes or reviews decisions on difficult case problems; sets spending limits per client and reviews expenditures authorized by subordinates. Responsible for or participates in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews contract payments and program expenditures; develops proposals for additional funding and personnel; gathers and compiles data and prepares reports. Oversees and conducts public relations and outreach activities; recruits volunteers; develops resources within community and private organizations; provides program information to the public, community groups and agencies; prepares or reviews flyers, website content, brochures, newsletter articles, press releases and correspondence. Coordinates the activities of the program/project with other human service programs within assigned department and other community and government agencies; promotes services and consistent application of policies and regulations; staffs advisory councils, task forces and committees. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107099&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ba928b81542ace4aae70ffdb6d96d247