The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Manager is responsible for overseeing the daily content production for the Kennedy Center web site. The preferred candidate should have experience working in both a high-volume and fast-paced team environment and demonstrate managerial or leadership skills. Experience managing production schedules to ensure on-time delivery of digital projects including coordinating tasks and addressing potential roadblocks is essential. This role includes managing content creators and frequent collaboration with internal stakeholders to ensure the delivery of high-quality content that helps drive engagement while supporting organizational goals. Key Responsibilities Project and Resource Management Oversee the day-to-day web site production pipeline including planning and scheduling of required tasks and resources. Manage service requests to ensure timely and effective resolution of digital content related tasks and issues. Manage the project intake process, ensuring clear communication channels and efficient workflows. Collaborate directly with stakeholders to define project scope, objectives, and success criteria. Evaluate project requests, gather necessary information, and prioritize based on strategic goals and available resources. Content Publishing Create, update and maintain digital content for web site using the content management systems (CMS) platform. Manage staff on using CMS to publish and update website content. Schedule and coordinate the timely release of content, taking into account seasonal performance calendars and marketing initiatives. Participate in development of new website functionality and features through requirements gathering, testing and end-user feedback. Quality Assurance Oversee and coordinate testing to ensure all published content meets quality standards, including grammar, style, and brand guidelines. Training Provide training and documentation for content contributors to ensure consistency in content creation and publishing processes. Other duties as assigned. Key Qualifications Bachelor’s degree Experience working within a team environment in a management or lead role. Minimum 5 years hands-on experience working on large scale websites. Experience using project and task management software such as Jira or Asana. Strong familiarity working with CMS platforms. Advanced understanding of HTML & CSS required. Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Manager is responsible for overseeing the daily content production for the Kennedy Center web site. The preferred candidate should have experience working in both a high-volume and fast-paced team environment and demonstrate managerial or leadership skills. Experience managing production schedules to ensure on-time delivery of digital projects including coordinating tasks and addressing potential roadblocks is essential. This role includes managing content creators and frequent collaboration with internal stakeholders to ensure the delivery of high-quality content that helps drive engagement while supporting organizational goals. Key Responsibilities Project and Resource Management Oversee the day-to-day web site production pipeline including planning and scheduling of required tasks and resources. Manage service requests to ensure timely and effective resolution of digital content related tasks and issues. Manage the project intake process, ensuring clear communication channels and efficient workflows. Collaborate directly with stakeholders to define project scope, objectives, and success criteria. Evaluate project requests, gather necessary information, and prioritize based on strategic goals and available resources. Content Publishing Create, update and maintain digital content for web site using the content management systems (CMS) platform. Manage staff on using CMS to publish and update website content. Schedule and coordinate the timely release of content, taking into account seasonal performance calendars and marketing initiatives. Participate in development of new website functionality and features through requirements gathering, testing and end-user feedback. Quality Assurance Oversee and coordinate testing to ensure all published content meets quality standards, including grammar, style, and brand guidelines. Training Provide training and documentation for content contributors to ensure consistency in content creation and publishing processes. Other duties as assigned. Key Qualifications Bachelor’s degree Experience working within a team environment in a management or lead role. Minimum 5 years hands-on experience working on large scale websites. Experience using project and task management software such as Jira or Asana. Strong familiarity working with CMS platforms. Advanced understanding of HTML & CSS required. Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the program and project management team. We’re currently searching for an experienced Senior Program Director, (SPD) Technology to join our team. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. This position requires hands-on experience in all aspects of program and project management and software architecture. The SPD must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP. The SPD will also play a key role in managing several vendor relationships. Key Responsibilities Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances Partner with IT and non-IT business sponsors to define success metrics and criteria Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of the Kennedy Center’s operational and mission objectives Manage user expectations with respect to the finished product; provide projects oversight Create and communicate project status, team and stakeholder meeting agendas, and other communication as required Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs Prioritize IT initiatives across functional work areas for effective resource planning Continually update and follow up with relevant business stakeholders of project status and periodically publish project status reports. Assess and resolve all high priority project risks as they are encountered Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts Works in a fast-paced project delivery environment collaborating with internal clients, vendors, stakeholders, and sponsors Organizes and guides project operations through Agile methodologies; defines roles and responsibilities for users and stakeholders Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of technology projects Mentor project team and stakeholders on project management process and requirements Assist the Technology, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals, and project scoping Key Qualifications Bachelor’s degree (or equivalent) preferably in IT, Project Management, or a business-related field. At least 10 years of experience in IT program and project management. 10+ years’ experience with Agile project management delivery. PMP certification, business analyst background, highly desired. End-to-end working knowledge of CRM, data and systems integration and implementation of HRIS (UKG), ERP (Sage Intacct) systems Experience working within a highly complex organization as a project or program manager and enterprise IT environments Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present IT and project management information to a non-IT audience Proficiency in Microsoft Office and working knowledge of related financial systems
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the program and project management team. We’re currently searching for an experienced Senior Program Director, (SPD) Technology to join our team. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. This position requires hands-on experience in all aspects of program and project management and software architecture. The SPD must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP. The SPD will also play a key role in managing several vendor relationships. Key Responsibilities Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances Partner with IT and non-IT business sponsors to define success metrics and criteria Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of the Kennedy Center’s operational and mission objectives Manage user expectations with respect to the finished product; provide projects oversight Create and communicate project status, team and stakeholder meeting agendas, and other communication as required Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs Prioritize IT initiatives across functional work areas for effective resource planning Continually update and follow up with relevant business stakeholders of project status and periodically publish project status reports. Assess and resolve all high priority project risks as they are encountered Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts Works in a fast-paced project delivery environment collaborating with internal clients, vendors, stakeholders, and sponsors Organizes and guides project operations through Agile methodologies; defines roles and responsibilities for users and stakeholders Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of technology projects Mentor project team and stakeholders on project management process and requirements Assist the Technology, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals, and project scoping Key Qualifications Bachelor’s degree (or equivalent) preferably in IT, Project Management, or a business-related field. At least 10 years of experience in IT program and project management. 10+ years’ experience with Agile project management delivery. PMP certification, business analyst background, highly desired. End-to-end working knowledge of CRM, data and systems integration and implementation of HRIS (UKG), ERP (Sage Intacct) systems Experience working within a highly complex organization as a project or program manager and enterprise IT environments Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present IT and project management information to a non-IT audience Proficiency in Microsoft Office and working knowledge of related financial systems
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10+ steps. Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. Some college coursework preferred
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10+ steps. Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. Some college coursework preferred
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Coordinator is responsible for the support, maintenance and the enhancement of the Kennedy Center web site across multiple platforms that in turn will support the high availability, the high consumer facing, the social media and the mixed media portions of the website. Extensive experience using Content Management Systems (CMS) to build and edit web pages on a large-scale website is essential. Front-end web development experience doing content adaptation using HTML and CSS is highly desired. The person in this role must utilize a high degree of technical expertise in order to achieve these goals within the budgetary and/or time constraints provided. They must use independent judgment to handle multiple tasks within given priorities and must be able to communicate calmly and effectively with staff to understand requirements and provide digital content support. The Digital Content Editor will work with clients within the Kennedy Center business units to maintain the main website allowing the organization to meet overall institutional goals consistent with Responsible Information Management and other applicable policies and regulations. Key Responsibilities Create, update and maintain web pages using a CMS that function properly on multiple operating systems and browsers and meet legal and accessibility requirements, following established best practices where applicable. Monitors content update requests via Service Desk, using independent judgment to handle multiple tasks within given priorities while communicating calmly and effectively to ensure tasks are completed accurately and on time. Other duties as assigned. Key Qualifications Bachelor ’ s degree Minimum of 3 years working experience using HTML & CSS Strong familiarity working with CMS platforms to build and update website content Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area. Additional Information Must be available after hours as part of emergency support pager on-call rotation. Occasionally available nights and weekends to perform upgrades and other work. This position is eligible for flexible work arrangements.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Coordinator is responsible for the support, maintenance and the enhancement of the Kennedy Center web site across multiple platforms that in turn will support the high availability, the high consumer facing, the social media and the mixed media portions of the website. Extensive experience using Content Management Systems (CMS) to build and edit web pages on a large-scale website is essential. Front-end web development experience doing content adaptation using HTML and CSS is highly desired. The person in this role must utilize a high degree of technical expertise in order to achieve these goals within the budgetary and/or time constraints provided. They must use independent judgment to handle multiple tasks within given priorities and must be able to communicate calmly and effectively with staff to understand requirements and provide digital content support. The Digital Content Editor will work with clients within the Kennedy Center business units to maintain the main website allowing the organization to meet overall institutional goals consistent with Responsible Information Management and other applicable policies and regulations. Key Responsibilities Create, update and maintain web pages using a CMS that function properly on multiple operating systems and browsers and meet legal and accessibility requirements, following established best practices where applicable. Monitors content update requests via Service Desk, using independent judgment to handle multiple tasks within given priorities while communicating calmly and effectively to ensure tasks are completed accurately and on time. Other duties as assigned. Key Qualifications Bachelor ’ s degree Minimum of 3 years working experience using HTML & CSS Strong familiarity working with CMS platforms to build and update website content Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area. Additional Information Must be available after hours as part of emergency support pager on-call rotation. Occasionally available nights and weekends to perform upgrades and other work. This position is eligible for flexible work arrangements.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications Bachelor’s degree in Business or related field and/or 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Experience supervising and motivating individuals from a wide array of constituencies in a diverse community Proven experience developing and implementing procedures and solving problems Strong organization and communication skills Experience working collaboratively with Directors, Managers, Buyers, Merchandisers, and varied Staff from other KC Departments Must have strong skills and experience using technology (POS, Apple iOS, Microsoft Office Applications including Word, Excel and PowerPoint, Electronic Scheduling Software, etc.), plus ability to quickly learn new technology. Additional Information The noise level in the work environment is high. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events often occurring simultaneously. All work for this position is on-site. This position is not eligible for remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications Bachelor’s degree in Business or related field and/or 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Experience supervising and motivating individuals from a wide array of constituencies in a diverse community Proven experience developing and implementing procedures and solving problems Strong organization and communication skills Experience working collaboratively with Directors, Managers, Buyers, Merchandisers, and varied Staff from other KC Departments Must have strong skills and experience using technology (POS, Apple iOS, Microsoft Office Applications including Word, Excel and PowerPoint, Electronic Scheduling Software, etc.), plus ability to quickly learn new technology. Additional Information The noise level in the work environment is high. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events often occurring simultaneously. All work for this position is on-site. This position is not eligible for remote work.
University Development Researcher
CLASSIFICATION DESCRIPTION
Title: University Development Researcher 1
The mission of University Advancement is to secure support for Michigan State University in terms of money, talent, service, and advocacy by delivering an integrated program of communications, marketing, and engagement. Our objective is to build deep and long-term relationships with alumni, stakeholders and potential partners that will ensure increased support in the future.
SUMMARY:
As a valued member of the University Advancement (UA) Prospect Development Team, the Data Integrity Analyst will work closely with the Strategic Data Management Team to manage/maintain the data integrity of prospect and proposal activity in support of Michigan State University. Utilizing systems and business processes, the Analyst will assist in managing prospect and proposal data and producing, documenting, and delivering timely, accurate, and complete reporting to members of the UA team. The role includes inspecting, cleaning, transforming, and maintaining UA’s CRM to help ensure accurate and relevant data to support UA staff. The Analyst will be responsible for learning and maintaining detailed knowledge of the business rules governing management of prospect-related records.
Reporting to the Sr. Associate Director of Prospect Analytics, Reporting & Data Integrity, key responsibilities of the Data Integrity Analyst include, but are not limited to the following:
Characteristic Duties and Responsibilities
Portfolio Management and Modifications
• Work closely with the Prospect Development Team to make any assignments, continuum stage, proposal, or other standard prospect management updates within UA’s CRM. This includes management of sunsetting assignments/proposals and strategy records.
• Review and perform initial validation on new wealth screening results and work with PD Consultants for additional validation and to update wealth ratings within the UA CRM
• Tools: Effectively use UA’s CRM, Cognos Reports, Microsoft Excel, and subscription databases and online research resources
Data Management, and Integrity
• Manage the integrity and accuracy of all prospect and proposal data, ensuring compliance with Advancement policies and guidelines
• Monitor prospect and proposal stage migration, through audit reports, to help ensure prospects are managed effectively and moved through the development cycle as appropriate
• Collaborate with AIS-DS Trainer to identify data integrity issues that suggest the need for UA staff training or re-training
Customer Service and Special Projects
• Work on special projects as defined in collaboration with the Sr. Associate Director, Director, AVP for AIS-DS, and University Advancement Management
• Other duties as assigned
Communications/Interpersonal Relationships
Interacts with:
• Staff/Co-workers – in order to assist with questions and problems relating to coding, data entry and office procedures.
• Supervisor – in order to ask questions pertaining to work being performed, receive direction and training and to assist in meeting deadlines.
• System Analyst/Programmers – in order to verify information if problems arise pertaining to computers or programs.
• Other Departments – in order to enter data and programs jobs as requested.
• Public – in order to provide services.
Responsibility for Health/Safety of Others
No assigned responsibility
Impact on Programs/Services/Operations
Error in the accuracy of collected or distributed data could cause incorrect decisions to be made by departments, University officials and/or external customers. The quality of the work performed reflects upon the image of the Department, its staff, and the University as a whole. Errors are usually detected and easily corrected.
Work Environment
Standard office environment. The job requires moderate physical effort and involves sitting and viewing a VDT screen and eye/hand coordination more than 75% of the time.
Education/Experience
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Business, Journalism, Pre-Law, History, Psychology or Information Science or related field; one to three years’ experience in research methods including on-line electronic searching, large main-frame databases and PC-based software, or an equivalent combination of education and experience.
Qualifications (Required)
• Strong working knowledge of Microsoft Desktop Tools (Word, Excel, etc.)
• Ability to manage, prioritize, and perform multiple tasks in a professional manner with attention to accuracy and detail
• Ability to effectively communicate both orally and through e-mail to respond and resolve any concerns or issues with other University Advancement Staff positively and professionally
• Willingness to learn new skills or technologies
• Ability to evaluate potential changes in process or procedure and embrace changes which emerge as applicable
• Good knowledge of best practices in data management
• Strong ability to organize, prioritize, work independently and exercise good judgment in making decisions regarding data management within the established business governance rules
• Strong analytical and problem-solving skills
• Ability to handle confidential material with complete discretion
• Familiarity with the Salesforce platform
• Ability to provide exceptional customer service willingness and ability to take initiative
• Be flexible, learn quickly, and function as a member of a team with common goal of team success
HOW TO APPLY
If you have any questions regarding this position, please contact Patricia Karam, Director of Recruitment at karampat@msu.edu.
All candidates must submit an application, resume and cover letter through the Michigan State University Human Resources web-based system, the URL for this website is careers.msu.edu. Please indicate the position number 882302 when submitting your application.
To apply, visit https://apptrkr.com/4417508
Screening of applicants will continue until the position is filled.
MSU is an affirmative action, equal opportunity employer.
MSU is committed to achieving excellence through a diverse workforce and inclusive culture that encourages all people to reach their full potential. The University actively encourages applications and/or nominations of women, persons of color, veterans, and persons with disabilities.
Full Time
University Development Researcher
CLASSIFICATION DESCRIPTION
Title: University Development Researcher 1
The mission of University Advancement is to secure support for Michigan State University in terms of money, talent, service, and advocacy by delivering an integrated program of communications, marketing, and engagement. Our objective is to build deep and long-term relationships with alumni, stakeholders and potential partners that will ensure increased support in the future.
SUMMARY:
As a valued member of the University Advancement (UA) Prospect Development Team, the Data Integrity Analyst will work closely with the Strategic Data Management Team to manage/maintain the data integrity of prospect and proposal activity in support of Michigan State University. Utilizing systems and business processes, the Analyst will assist in managing prospect and proposal data and producing, documenting, and delivering timely, accurate, and complete reporting to members of the UA team. The role includes inspecting, cleaning, transforming, and maintaining UA’s CRM to help ensure accurate and relevant data to support UA staff. The Analyst will be responsible for learning and maintaining detailed knowledge of the business rules governing management of prospect-related records.
Reporting to the Sr. Associate Director of Prospect Analytics, Reporting & Data Integrity, key responsibilities of the Data Integrity Analyst include, but are not limited to the following:
Characteristic Duties and Responsibilities
Portfolio Management and Modifications
• Work closely with the Prospect Development Team to make any assignments, continuum stage, proposal, or other standard prospect management updates within UA’s CRM. This includes management of sunsetting assignments/proposals and strategy records.
• Review and perform initial validation on new wealth screening results and work with PD Consultants for additional validation and to update wealth ratings within the UA CRM
• Tools: Effectively use UA’s CRM, Cognos Reports, Microsoft Excel, and subscription databases and online research resources
Data Management, and Integrity
• Manage the integrity and accuracy of all prospect and proposal data, ensuring compliance with Advancement policies and guidelines
• Monitor prospect and proposal stage migration, through audit reports, to help ensure prospects are managed effectively and moved through the development cycle as appropriate
• Collaborate with AIS-DS Trainer to identify data integrity issues that suggest the need for UA staff training or re-training
Customer Service and Special Projects
• Work on special projects as defined in collaboration with the Sr. Associate Director, Director, AVP for AIS-DS, and University Advancement Management
• Other duties as assigned
Communications/Interpersonal Relationships
Interacts with:
• Staff/Co-workers – in order to assist with questions and problems relating to coding, data entry and office procedures.
• Supervisor – in order to ask questions pertaining to work being performed, receive direction and training and to assist in meeting deadlines.
• System Analyst/Programmers – in order to verify information if problems arise pertaining to computers or programs.
• Other Departments – in order to enter data and programs jobs as requested.
• Public – in order to provide services.
Responsibility for Health/Safety of Others
No assigned responsibility
Impact on Programs/Services/Operations
Error in the accuracy of collected or distributed data could cause incorrect decisions to be made by departments, University officials and/or external customers. The quality of the work performed reflects upon the image of the Department, its staff, and the University as a whole. Errors are usually detected and easily corrected.
Work Environment
Standard office environment. The job requires moderate physical effort and involves sitting and viewing a VDT screen and eye/hand coordination more than 75% of the time.
Education/Experience
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Business, Journalism, Pre-Law, History, Psychology or Information Science or related field; one to three years’ experience in research methods including on-line electronic searching, large main-frame databases and PC-based software, or an equivalent combination of education and experience.
Qualifications (Required)
• Strong working knowledge of Microsoft Desktop Tools (Word, Excel, etc.)
• Ability to manage, prioritize, and perform multiple tasks in a professional manner with attention to accuracy and detail
• Ability to effectively communicate both orally and through e-mail to respond and resolve any concerns or issues with other University Advancement Staff positively and professionally
• Willingness to learn new skills or technologies
• Ability to evaluate potential changes in process or procedure and embrace changes which emerge as applicable
• Good knowledge of best practices in data management
• Strong ability to organize, prioritize, work independently and exercise good judgment in making decisions regarding data management within the established business governance rules
• Strong analytical and problem-solving skills
• Ability to handle confidential material with complete discretion
• Familiarity with the Salesforce platform
• Ability to provide exceptional customer service willingness and ability to take initiative
• Be flexible, learn quickly, and function as a member of a team with common goal of team success
HOW TO APPLY
If you have any questions regarding this position, please contact Patricia Karam, Director of Recruitment at karampat@msu.edu.
All candidates must submit an application, resume and cover letter through the Michigan State University Human Resources web-based system, the URL for this website is careers.msu.edu. Please indicate the position number 882302 when submitting your application.
To apply, visit https://apptrkr.com/4417508
Screening of applicants will continue until the position is filled.
MSU is an affirmative action, equal opportunity employer.
MSU is committed to achieving excellence through a diverse workforce and inclusive culture that encourages all people to reach their full potential. The University actively encourages applications and/or nominations of women, persons of color, veterans, and persons with disabilities.