The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Manager, Theater Programming works with VP & Executive Producer of Theater to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contact for production logistics and coordination with internal and external stakeholders. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages logistics, under the guidance of the VP, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves in many similar capacities as a General Manager for assigned produced theatrical productions including contracting creative teams, stage management, and artists. Duties include but are not limited to:
Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Manager, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Manager, Theater Programming works with VP & Executive Producer of Theater to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contact for production logistics and coordination with internal and external stakeholders. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages logistics, under the guidance of the VP, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves in many similar capacities as a General Manager for assigned produced theatrical productions including contracting creative teams, stage management, and artists. Duties include but are not limited to:
Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Manager, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.
Full Time
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
Governor’s Office of Planning and Research
1400 10th Street, Sacramento, CA 95814, USA
___________________________________________________________________________ Governor’s Office of Planning and Research - Sacramento, California Virtual Career Fair and Ongoing Job Opportunities We’re Hiring! Thursday, October 12 at 5:30pm PST ___________________________________________________________________________ The Governor’s Office of Planning and Research serves the Governor as the state’s planning, innovation and research agency and focuses on coordinated and equitable land use, climate resilience, economic, and community development. Now hiring for positions across our expanding branches, including HR and administration, IT, communications, legal and legislative affairs, policy and planning, and more! You can pre-register for the job fair here: https://cpshr-us.zoom.us/meeting/register/tZwpdumgrz4jG9LsB5az3ootImr_CDB19um2#/registration . We are hiring for the following positions: State Planning & Policy Development
ICARP Grant Administrative Analyst
ICARP Grant Administrative Assistant
ICARP Grant Administrative Analyst
ICARP Grant Administrator
Science Communications Officer
Special Project Assistant
ICARP Communications Coordinator
Precision Medicine Equity Officer
California Strategic Growth Council
Program Associate
Connecting Communities Analyst
Program Manager
Program Manager
Senior Program Analyst
Senior Program Specialist
CRC Program Analyst
Office of Community Partnerships & Strategic Communications
State Working Group Liaison
CRC Program Analyst
Community Engagement Program Coordinator
Racial Equity Commission
Coming soon!
Coming soon!
Coming soon!
Coming soon!
Coming soon!
California Volunteers
Multimedia Specialist
College Corps Regional Program Specialist
Social Media Director
Operations Analyst
Fiscal Compliance Analyst
Digital Liaison Specialist
Communications Manager
Graphic Designer III
Regional Climate Program Specialist
College Corps Special Advisor for Fellow Experience
External Affairs Regional Manager
Agency Administration & Operations
Executive Analyst
Access and Asset Management Support Specialist
Coming soon!
Coming soon!
To view Virtual Career Fair details and additional information on open Job Opportunities please view the following website: https://www.governorsofficeofplanningandresearch.us Please attend our Virtual Career Fair: Date: Thursday, October 12 Time: 5:30pm PST For more information contact: Michael Morrison CPS HR Consulting 916.471.3411 Governor’s Office of Planning and Research Sacramento, CA 95814 Governor’s Office of Planning and Research website https://www.opr.ca.gov The Governor’s Office of Planning and Research is an equal opportunity employer.
Full Time
___________________________________________________________________________ Governor’s Office of Planning and Research - Sacramento, California Virtual Career Fair and Ongoing Job Opportunities We’re Hiring! Thursday, October 12 at 5:30pm PST ___________________________________________________________________________ The Governor’s Office of Planning and Research serves the Governor as the state’s planning, innovation and research agency and focuses on coordinated and equitable land use, climate resilience, economic, and community development. Now hiring for positions across our expanding branches, including HR and administration, IT, communications, legal and legislative affairs, policy and planning, and more! You can pre-register for the job fair here: https://cpshr-us.zoom.us/meeting/register/tZwpdumgrz4jG9LsB5az3ootImr_CDB19um2#/registration . We are hiring for the following positions: State Planning & Policy Development
ICARP Grant Administrative Analyst
ICARP Grant Administrative Assistant
ICARP Grant Administrative Analyst
ICARP Grant Administrator
Science Communications Officer
Special Project Assistant
ICARP Communications Coordinator
Precision Medicine Equity Officer
California Strategic Growth Council
Program Associate
Connecting Communities Analyst
Program Manager
Program Manager
Senior Program Analyst
Senior Program Specialist
CRC Program Analyst
Office of Community Partnerships & Strategic Communications
State Working Group Liaison
CRC Program Analyst
Community Engagement Program Coordinator
Racial Equity Commission
Coming soon!
Coming soon!
Coming soon!
Coming soon!
Coming soon!
California Volunteers
Multimedia Specialist
College Corps Regional Program Specialist
Social Media Director
Operations Analyst
Fiscal Compliance Analyst
Digital Liaison Specialist
Communications Manager
Graphic Designer III
Regional Climate Program Specialist
College Corps Special Advisor for Fellow Experience
External Affairs Regional Manager
Agency Administration & Operations
Executive Analyst
Access and Asset Management Support Specialist
Coming soon!
Coming soon!
To view Virtual Career Fair details and additional information on open Job Opportunities please view the following website: https://www.governorsofficeofplanningandresearch.us Please attend our Virtual Career Fair: Date: Thursday, October 12 Time: 5:30pm PST For more information contact: Michael Morrison CPS HR Consulting 916.471.3411 Governor’s Office of Planning and Research Sacramento, CA 95814 Governor’s Office of Planning and Research website https://www.opr.ca.gov The Governor’s Office of Planning and Research is an equal opportunity employer.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Manager, Theater Programming works with VP & Executive Producer of Theater to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contact for production logistics and coordination with internal and external stakeholders. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages logistics, under the guidance of the VP, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves in many similar capacities as a General Manager for assigned produced theatrical productions including contracting creative teams, stage management, and artists. Duties include but are not limited to:
Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Manager, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Manager, Theater Programming works with VP & Executive Producer of Theater to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contact for production logistics and coordination with internal and external stakeholders. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages logistics, under the guidance of the VP, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves in many similar capacities as a General Manager for assigned produced theatrical productions including contracting creative teams, stage management, and artists. Duties include but are not limited to:
Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Manager, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents.