Manager, Assessment and Academic Coaching Teams

  • Northeast Wisconsin Technical College
  • Northeast Wisconsin Technical College, West Mason Street, Green Bay, WI, United States
Full Time Academia Education

Job Description

Department:   Student Success

Reports To:   Dean, Student Success

FLSA Status:   Exempt

Amount of Travel Required:   Occasional Day and Overnight Travel

Salary Grade:   D

Positions Supervised:   Direct: Test Examiners, academic coaches, tutoring coordinators, student coaches  district-wide (benefit eligible and part time)


LOCATION:  Green Bay

STANDARD HOURS:  40 hours per week. Typical hours Monday-Friday 8:00a.m. – 5:00 p.m.; Flexibility required to include other evening and/or weekend hours as necessary.


*Current benefit eligible employees will be placed within the pay range based on their current rate/range.


Required online application available on website:


Location:  Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street,  Green Bay, WI  54307-9042. All postings are considered current and available until removed from the website.


Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. 

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.



Provide direction and leadership to the Assessment and Academic Coaching teams.  Ensure consistent Assessment policies and practices are utilized throughout the district. Oversee the academic support programming across the district.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

  • Provide leadership to Assessment and academic coaching teams regarding day to day operations. Create an environment of open, honest dialogue.
  • Assist in the development of the vision and direction for the departments Develop action plan items consistent with the goals and objectives of the departments and that support student success.
  • Develop and monitor department budgets. Monitor revenues and expenses to ensure operation within budget. Ensure funding sources and grant approved use of funds are allocated appropriately.
  • Facilitate team action plan consistent with the strategic direction and the mission, vision, and values of the College and that support student success.
  • Foster an environment to improve the performance of the team(s) and or department.
  • Facilitate student access to academic coaching program and services across the district.
  • Plan, develop and implement new programs and procedures to increase access to academic support services.
  • Initiate human resource actions to address staff vacancies and performance issues. Complete performance reviews. Communicate performance expectations and provide positive and constructive feedback.
  • Provide leadership and support to K-12 partners, employers, government agencies and other community organizations in response to assessment needs.
  • Research innovative academic support programs and assessment tools and reporting policies and practices. Evaluate existing tools and practices and recommend modifications to ensure compliance with state and federal agencies.
  • Facilitate the accomplishment of grant and program outcomes and appropriate reporting of activities.
  • Oversee the implementation and delivery of testing systems throughout the NWTC district and ensure district-wide alignment of testing and academic coaching policies and procedures.


Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Business Acumen - Ability to grasp and understand business concepts and issues.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Management Skills - Ability to organize and direct oneself and effectively supervise others.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Team Builder - Ability to convince a group of people to work toward a goal.


Education: Bachelor’s Degree, Master’s Degree preferred

Experience: Five years related experience

 **An equivalent combination of education and work experience may be considered.

Computer Skills

Microsoft Office, report writing

Other Requirements

Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.


Physical Demands



N (Not Applicable)


O (Occasionally)


F (Frequently)

Handling / Fingering

F (Frequently)

Reach Outward

N (Not Applicable)

Reach Above Shoulder

N (Not Applicable)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


N (Not Applicable)

10 lbs or less

O (Occasionally)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

N (Not Applicable)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.


College Administration

Education Requirements

Bachelor's Degree