Senior Case Manager (Supported Employment Program) Job ID: 107113 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager, Senior Annual Pay Range: $62,895.96 - $79,493.86 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a senior level Case Manager to work as part of the Supported Employment Team. The Senior Case Manager position within the Supported Employment Program will enhance our ability to reach additional teams and clients for employment and education support, which fosters improved mental health symptoms and sustainable independence for clients. This position will assist clients who are diagnosed with Severe Mental Health or Substance Use Disorders to obtain and sustain meaningful employment that is consistent with their vocational goals and recovery. The Senior Case Manager develops case plans to match individual client needs, preferences, and eligibility status with a broad range of financial, medical, social, vocational, and other services and resources. The Senior Case Manager also coordinates and oversees a work unit, assigns cases, monitors caseloads, assists with training of staff and participates in program planning and services development through communities. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The Senior Case Manager in this position must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model. This position will support clients at the Development Services Building (DSB) Behavioral Health Center, located on the Red Soils Campus at Oregon City. Required Minimum Qualifications/ Transferrable Skills:* Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience providing case management services for adults as a job developer or similar employment services framework. Experience providing case management services for adults diagnosed with severe and persistent mental illness and substance use issues (SPMI) Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Three (3) or more years of experience as a Job Developer Three (3) or more years of experience working with individuals with severe and persistent mental illness (SPMI) Qualified Mental Health Associate 2 (QMHA-2) Familiarity with IPS Supported Employment fidelity model, values, and practices *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Leads the work of staff in assigned work units; trains and provides direction to Supported Employment Specialists and related staff on complex technical or procedural issues; assigns caseloads and reviews decisions on difficult case problems; identifies training needs for work unit; assists in evaluating work performance; acts on behalf of the unit or program supervisor as directed. Provides group, individual, and family services as appropriate and identified in the MH treatment plan. Actively engages clients in most appropriate setting (home, office, community). Provides outreach to clients for missed appointments. Utilizes agency approved Evidence Based Practices. Utilizes outcome measures identified by CCBHS to monitor client progress in their recovery. Makes mandatory reports as defined by state law and agency policy. Provides employment and care coordination services for individuals who are diagnosed with SPMI and/or SUD. Provides outreach as indicated in client's care plan. Develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with services provided. Coordinates with health care providers, social service personnel, and other agencies to obtain services; provides information and referral services to clients and families, reevaluates and updates case plans and client eligibility on a regular basis; advocates for client with other agencies for services. Provides individual/family skills training as appropriate and identifies in the treatment plan the following activities of daily living. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs. Researches and compiles case statistics; develops, submits, and modifies necessary documentation to implement payments and program benefits; prepares documentation for reports. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology; principles of management and organization design; principles and techniques of supervision. Skill to: Plan and coordinate the work of assigned staff; direct staff in continuous efforts to improve quality, productivity and effectiveness; develop creative strategies to respond to unusual and complex case management problems and situations; gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be 8:30 AM - 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107113&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-d9df34b36496be4bb70066cf50d3c492
Full Time
Senior Case Manager (Supported Employment Program) Job ID: 107113 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager, Senior Annual Pay Range: $62,895.96 - $79,493.86 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a senior level Case Manager to work as part of the Supported Employment Team. The Senior Case Manager position within the Supported Employment Program will enhance our ability to reach additional teams and clients for employment and education support, which fosters improved mental health symptoms and sustainable independence for clients. This position will assist clients who are diagnosed with Severe Mental Health or Substance Use Disorders to obtain and sustain meaningful employment that is consistent with their vocational goals and recovery. The Senior Case Manager develops case plans to match individual client needs, preferences, and eligibility status with a broad range of financial, medical, social, vocational, and other services and resources. The Senior Case Manager also coordinates and oversees a work unit, assigns cases, monitors caseloads, assists with training of staff and participates in program planning and services development through communities. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The Senior Case Manager in this position must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model. This position will support clients at the Development Services Building (DSB) Behavioral Health Center, located on the Red Soils Campus at Oregon City. Required Minimum Qualifications/ Transferrable Skills:* Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience providing case management services for adults as a job developer or similar employment services framework. Experience providing case management services for adults diagnosed with severe and persistent mental illness and substance use issues (SPMI) Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Three (3) or more years of experience as a Job Developer Three (3) or more years of experience working with individuals with severe and persistent mental illness (SPMI) Qualified Mental Health Associate 2 (QMHA-2) Familiarity with IPS Supported Employment fidelity model, values, and practices *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Leads the work of staff in assigned work units; trains and provides direction to Supported Employment Specialists and related staff on complex technical or procedural issues; assigns caseloads and reviews decisions on difficult case problems; identifies training needs for work unit; assists in evaluating work performance; acts on behalf of the unit or program supervisor as directed. Provides group, individual, and family services as appropriate and identified in the MH treatment plan. Actively engages clients in most appropriate setting (home, office, community). Provides outreach to clients for missed appointments. Utilizes agency approved Evidence Based Practices. Utilizes outcome measures identified by CCBHS to monitor client progress in their recovery. Makes mandatory reports as defined by state law and agency policy. Provides employment and care coordination services for individuals who are diagnosed with SPMI and/or SUD. Provides outreach as indicated in client's care plan. Develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with services provided. Coordinates with health care providers, social service personnel, and other agencies to obtain services; provides information and referral services to clients and families, reevaluates and updates case plans and client eligibility on a regular basis; advocates for client with other agencies for services. Provides individual/family skills training as appropriate and identifies in the treatment plan the following activities of daily living. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs. Researches and compiles case statistics; develops, submits, and modifies necessary documentation to implement payments and program benefits; prepares documentation for reports. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology; principles of management and organization design; principles and techniques of supervision. Skill to: Plan and coordinate the work of assigned staff; direct staff in continuous efforts to improve quality, productivity and effectiveness; develop creative strategies to respond to unusual and complex case management problems and situations; gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be 8:30 AM - 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107113&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-d9df34b36496be4bb70066cf50d3c492
Senior Case Manager (Community Support Team) Job ID: 107114 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager, Senior Annual Pay Range: $62,895.96 - $79,493.86 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a senior level Case Manager to work as part of the Community Support Team. The Senior Case Manager position within the Community Support Team will help impact social determinants of health for our vulnerable clients, who often have chronic medical and mental health needs. This position will provide assistance to clients who are diagnosed with Severe Mental Health or Substance Use Disorders. The Senior Case Manager develops case plans to match individual client needs, preferences, and eligibility status with a broad range of financial, medical, social, vocational, and other services and resources. The Senior Case Manager also coordinates and oversees a work unit, assigns cases, monitors caseloads, assists with training of staff and participates in program planning and services development through communities. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The Senior Case Manager in this position must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model. This position will support clients at the Development Services Building (DSB) Behavioral Health Center, located on the Red Soils Campus at Oregon City. Required Minimum Qualifications/ Transferrable Skills:* Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience providing case management services for adults diagnosed with severe and persistent mental illness and substance use issues (SPMI) Experience in assessing client needs and developing treatment plans Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Three (3) or more years of experience working with individuals with severe and persistent mental illness (SPMI) Three (3) or more years of experience in assessing client needs and developing treatment plans Qualified Mental Health Associate 2 (QMHA-2) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Leads the work of staff in assigned work units; trains and provides direction to Case Managers and related staff on complex technical or procedural issues; assigns caseloads and reviews decisions on difficult case problems; identifies training needs for work unit; assists in evaluating work performance; acts on behalf of the unit or program supervisor as directed. Provides group, individual, and family services as appropriate and identified in the MH treatment plan. Actively engages clients in most appropriate setting (home, office, community). Provides outreach to clients for missed appointments. Utilizes agency approved Evidence Based Practices. Utilizes outcome measures identified by CCBHS to monitor client progress in their recovery. Makes mandatory reports as defined by state law and agency policy. Provides case management and care coordination services for individuals who are diagnosed with SPMI and/or SUD. Provides outreach as indicated in client's care plan. Develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with services provided. Coordinates with health care providers, social service personnel, and other agencies to obtain services; provides information and referral services to clients and families, reevaluates and updates case plans and client eligibility on a regular basis; advocates for client with other agencies for services. Provides individual/family skills training as appropriate and identifies in the treatment plan the following activities of daily living as needed: safety planning, health practices, communication, time management, money management, nutrition, mental health symptoms, medication management, problem solving, family relationships, alcohol/drug use, leisure, community resources, social network, sexuality, productivity, coming skills, behavior norms, personal hygiene, grooming and dress. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs. Researches and compiles case statistics; develops, submits, and modifies necessary documentation to implement payments and program benefits; prepares documentation for reports. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology; principles of management and organization design; principles and techniques of supervision. Skill to: Plan and coordinate the work of assigned staff; direct staff in continuous efforts to improve quality, productivity and effectiveness; develop creative strategies to respond to unusual and complex case management problems and situations; gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be 8:30 AM - 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107114&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-403f05b49279e84fb22118715445e31f
Full Time
Senior Case Manager (Community Support Team) Job ID: 107114 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager, Senior Annual Pay Range: $62,895.96 - $79,493.86 Hourly Pay Range: $30.238443 - $38.218203 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a senior level Case Manager to work as part of the Community Support Team. The Senior Case Manager position within the Community Support Team will help impact social determinants of health for our vulnerable clients, who often have chronic medical and mental health needs. This position will provide assistance to clients who are diagnosed with Severe Mental Health or Substance Use Disorders. The Senior Case Manager develops case plans to match individual client needs, preferences, and eligibility status with a broad range of financial, medical, social, vocational, and other services and resources. The Senior Case Manager also coordinates and oversees a work unit, assigns cases, monitors caseloads, assists with training of staff and participates in program planning and services development through communities. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The Senior Case Manager in this position must be very skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model. This position will support clients at the Development Services Building (DSB) Behavioral Health Center, located on the Red Soils Campus at Oregon City. Required Minimum Qualifications/ Transferrable Skills:* Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience providing case management services for adults diagnosed with severe and persistent mental illness and substance use issues (SPMI) Experience in assessing client needs and developing treatment plans Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Three (3) or more years of experience working with individuals with severe and persistent mental illness (SPMI) Three (3) or more years of experience in assessing client needs and developing treatment plans Qualified Mental Health Associate 2 (QMHA-2) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Leads the work of staff in assigned work units; trains and provides direction to Case Managers and related staff on complex technical or procedural issues; assigns caseloads and reviews decisions on difficult case problems; identifies training needs for work unit; assists in evaluating work performance; acts on behalf of the unit or program supervisor as directed. Provides group, individual, and family services as appropriate and identified in the MH treatment plan. Actively engages clients in most appropriate setting (home, office, community). Provides outreach to clients for missed appointments. Utilizes agency approved Evidence Based Practices. Utilizes outcome measures identified by CCBHS to monitor client progress in their recovery. Makes mandatory reports as defined by state law and agency policy. Provides case management and care coordination services for individuals who are diagnosed with SPMI and/or SUD. Provides outreach as indicated in client's care plan. Develops and coordinates resources to provide clients and potential clients with needed services; community outreach and coordination with services provided. Coordinates with health care providers, social service personnel, and other agencies to obtain services; provides information and referral services to clients and families, reevaluates and updates case plans and client eligibility on a regular basis; advocates for client with other agencies for services. Provides individual/family skills training as appropriate and identifies in the treatment plan the following activities of daily living as needed: safety planning, health practices, communication, time management, money management, nutrition, mental health symptoms, medication management, problem solving, family relationships, alcohol/drug use, leisure, community resources, social network, sexuality, productivity, coming skills, behavior norms, personal hygiene, grooming and dress. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs. Researches and compiles case statistics; develops, submits, and modifies necessary documentation to implement payments and program benefits; prepares documentation for reports. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology; principles of management and organization design; principles and techniques of supervision. Skill to: Plan and coordinate the work of assigned staff; direct staff in continuous efforts to improve quality, productivity and effectiveness; develop creative strategies to respond to unusual and complex case management problems and situations; gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be 8:30 AM - 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107114&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-403f05b49279e84fb22118715445e31f
Transportation & Land Use Policy Manager Job ID: 107108 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday , September 5, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Hourly Pay Range: $49.833247 - $67.274996 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering classes, events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in our community? Do you envision yourself working with Federal, state, and regional agency partners to address the multitude of transportation, land use, and housing issues facing Clackamas County today? Do you want to lead Clackamas County's transportation and land-use policy initiatives, supporting our agency being at the forefront of regional transportation policy development? Are you invested in building and fostering collaborative, high performing teams? Are you committed to serving the diverse needs of rural and urban communities? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered YES to the questions above, please read on! Clackamas County's Department of Transportation & Development (DTD) is seeking a motivated, experienced, and collaborative leader with strong communication and interpersonal skills to join our team as the Transportation & Land Use Policy Manager (classified as Planning Manager). If selected for this position, you will lead the Regional Policy Coordination team that oversees a portfolio of internal and external partners to conduct transportation & land use policy coordination and cultivation activities that build, maintain, and strengthen relationships throughout the Department, County, Region, and community. You will have an opportunity to use your exceptional leadership, communication and interpersonal skills to work on complex, highly visible, sensitive, and/or controversial projects. In this role, you will serve as an advisor to the Department Director and leadership team. The Regional Policy Coordination Program represents the Department of Transportation & Development on several regional planning projects, programs, and committees and actively engages with the Clackamas County Coordinating Committee (C4). The team works with the Department of Public & Government Affairs (PGA) to advocate for DTD policy objectives before outside agencies and defend against rule making that may adversely impact the County's objectives. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training At least four (4) years of project management experience, including developing and monitoring projects, project budgets, and timetables At least four (4) years of experience with public speaking and delivering public presentations to a variety of audiences At least two (2) years of experience managing transportation planning, land use and/or community development projects At least two (2) years of State and/or Federal intergovernmental coordination experience Experience applying knowledge of transportation and/or land use issues related to government Preferred Special Qualifications/ Transferrable Skills:* Bachelor's degree in planning, zoning, urban development, transportation engineering or a related field Pre-employment Requirements: Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS Duties may include but are not limited to the following: Represents Director and Department management on County, regional, and State committees. Represents Department on matters before Board of County Commissioners, other decision making bodies, and community advisory groups. Coordinates with other County departments and agency partners. Supervises and hires assigned staff. Prepares performance evaluations, recommends and administers progressive discipline, facilitates staff training and development. Provides day-to-day leadership to staff. Promotes cooperative team efforts among staff with our other County departments. Helps staff with workload management, and assigns specific tasks and projects. Identifies needed resources. Manages specific complex, highly visible, sensitive, and/or controversial projects. Provides project management and oversight of consultants, project teams, and County professional staff. Ensures projects are completed on time and on budget. Analyzes pending and proposed legislation, administrative rules, regulatory requirements, etc. that significantly impact department operations and services. Acts as Department legislative liaison to PGA. Assists Department leadership with policies and planning. Facilitates the intersections among Department programs and other County departments and maximizes opportunities for input and involvement. Identifies partnership opportunities. Collaborates and coordinates with inter-jurisdictional projects and special studies. Organizes, facilitates, or participates with outside task forces or advisory boards. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107108&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e88dc92f4412694492acaba04860ea36
Full Time
Transportation & Land Use Policy Manager Job ID: 107108 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday , September 5, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Hourly Pay Range: $49.833247 - $67.274996 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering classes, events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in our community? Do you envision yourself working with Federal, state, and regional agency partners to address the multitude of transportation, land use, and housing issues facing Clackamas County today? Do you want to lead Clackamas County's transportation and land-use policy initiatives, supporting our agency being at the forefront of regional transportation policy development? Are you invested in building and fostering collaborative, high performing teams? Are you committed to serving the diverse needs of rural and urban communities? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered YES to the questions above, please read on! Clackamas County's Department of Transportation & Development (DTD) is seeking a motivated, experienced, and collaborative leader with strong communication and interpersonal skills to join our team as the Transportation & Land Use Policy Manager (classified as Planning Manager). If selected for this position, you will lead the Regional Policy Coordination team that oversees a portfolio of internal and external partners to conduct transportation & land use policy coordination and cultivation activities that build, maintain, and strengthen relationships throughout the Department, County, Region, and community. You will have an opportunity to use your exceptional leadership, communication and interpersonal skills to work on complex, highly visible, sensitive, and/or controversial projects. In this role, you will serve as an advisor to the Department Director and leadership team. The Regional Policy Coordination Program represents the Department of Transportation & Development on several regional planning projects, programs, and committees and actively engages with the Clackamas County Coordinating Committee (C4). The team works with the Department of Public & Government Affairs (PGA) to advocate for DTD policy objectives before outside agencies and defend against rule making that may adversely impact the County's objectives. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training At least four (4) years of project management experience, including developing and monitoring projects, project budgets, and timetables At least four (4) years of experience with public speaking and delivering public presentations to a variety of audiences At least two (2) years of experience managing transportation planning, land use and/or community development projects At least two (2) years of State and/or Federal intergovernmental coordination experience Experience applying knowledge of transportation and/or land use issues related to government Preferred Special Qualifications/ Transferrable Skills:* Bachelor's degree in planning, zoning, urban development, transportation engineering or a related field Pre-employment Requirements: Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS ROLE We are searching for someone who: Aligns with Clackamas County Core Values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust “SPIRIT” . Builds & Maintains Professional Relationships with internal and external customers, partners and stakeholders by honoring commitments and delivering exceptional customer service. Commits to Teamwork and Collaboration by working effectively towards a shared goal, encouraging sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve. Communicates Professionally demonstrating self-awareness, respect for others, and adjusting to various levels of technical skills & understanding of subject matters. Embraces Continual Learning through commitment to continuous learning, self-improvements, and willingness to grow within the job as technology and organizational changes demand it. Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies & developing a solution-focused approach to address challenges or issues. Displays Creativity and Innovation by taking initiative in improving processes, programs, services and products through new approaches or ideas and being open to others' ideas. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Puts Ethics into Action by holding themselves to a high standard of professional, honest, and objective behavior in all dealings and interactions. TYPICAL TASKS Duties may include but are not limited to the following: Represents Director and Department management on County, regional, and State committees. Represents Department on matters before Board of County Commissioners, other decision making bodies, and community advisory groups. Coordinates with other County departments and agency partners. Supervises and hires assigned staff. Prepares performance evaluations, recommends and administers progressive discipline, facilitates staff training and development. Provides day-to-day leadership to staff. Promotes cooperative team efforts among staff with our other County departments. Helps staff with workload management, and assigns specific tasks and projects. Identifies needed resources. Manages specific complex, highly visible, sensitive, and/or controversial projects. Provides project management and oversight of consultants, project teams, and County professional staff. Ensures projects are completed on time and on budget. Analyzes pending and proposed legislation, administrative rules, regulatory requirements, etc. that significantly impact department operations and services. Acts as Department legislative liaison to PGA. Assists Department leadership with policies and planning. Facilitates the intersections among Department programs and other County departments and maximizes opportunities for input and involvement. Identifies partnership opportunities. Collaborates and coordinates with inter-jurisdictional projects and special studies. Organizes, facilitates, or participates with outside task forces or advisory boards. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Please Note: This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107108&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e88dc92f4412694492acaba04860ea36
Case Manager (Veterans Housing) Job ID: 107107 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, August 22, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Social Services Division, our commitment to equity and inclusion, or how to navigate the application process? Please consider viewing the below, recorded virtual information session held on Wednesday, August 16, 2023 to learn more about this position and the work done at Clackamas County Social Services. To view the information session, please click on the below link: Case Manager (Veterans Housing) Info Session Recording PAY AND BENEFITS Annual Pay Range: $53,767.31 - $67,749.92 Hourly Pay Range: $27.572979 - $34.743549 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is currently seeking a Case Manager to provide case management and support to veterans who are currently experiencing, or who have previously experienced, homelessness to obtain and maintain permanent housing. The Case Manager will also help veterans access other needed support and services to include increasing income, address physical and behavioral health needs, access veterans benefits, and various other supports depending on individual needs. In this position, the Case Manager will provide housing placement and housing retention services using a person-centered, housing first model to support approximately 20 homeless or formerly homeless individual and family veteran households who meet U.S. Department of Housing and Urban Development's (HUD) chronic homelessness eligibility criteria. The Case Manager in this position will use a strengths-based, person-centered approach to provide supportive services for veterans and their families that are experiencing homelessness or at risk of homelessness. This includes eligibility determination, obtaining and retaining safe and affordable housing in Clackamas County and partnering with a wide variety of community resources. All services will be delivered in a manner that is culturally responsive including military culture. Successful candidates will have a strong working knowledge of laws, rules, and regulations applicable to veteran's benefits with a background in working with veterans and the ability to assess client needs and apply them to appropriate programs, services, and entitlements. The ideal candidate will have in-depth knowledge of military culture, benefits, and services and experience in providing assistance to veterans experiencing homelessness or an imminent housing crisis. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role Direct case management experience or a comparable function, working with homeless and/or low income populations At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless or helping people who have been homeless access and maintain permanent housing Knowledge of State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs In-depth knowledge, demonstrated by veteran status, education, training and/or working experience, of veteran needs and advocacy Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Veterans or those with military service are strongly encouraged to apply At least one (1) year of experience helping homeless persons access and retain private market permanent housing Proficiency with Microsoft office software (Outlook, Word, Excel, etc.) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assess and document program eligibility. Accept referrals from Coordinated Housing Access system. Gather documentation and information to confirm initial program eligibility and recertify annually as required by funding source. Provide housing placement and housing retention services using a person centered, housing first model to approximately 20 homeless or formerly homeless individual and family veteran households who meet HUD's chronic homelessness eligibility. Utilize language interpreter service as needed to ensure equal access to housing and support services. Establish participant rent payment levels based on participant income, total unit rent and federal, state and grant requirements. Prepare initial and ongoing rent and related payment vouchers in compliance with applicable regulations. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources. Coordinate with health care providers, social service personnel, county veteran service office, VA and other agencies to obtain services; reevaluate and update case plans and client eligibility on a regular basis. Advocate for participants with public and private agencies, schools and others. Maintain participant records in a timely, complete and organized manner. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence. Collect and submit required data for Service Point Homeless Management Information System at entry, exit, annual recertification and in the event of interim changes. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of : Methods and techniques of strengths based case management, principles and techniques of interviewing, offering supportive services and crisis intervention; Principles and techniques regarding human development and behavior in assigned area, including military culture, geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, and poverty; State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs; Social, health care, financial (including Veterans Administration benefits) and other community resources and agencies; Effective record keeping procedures and techniques and skill to maintain accurate and concise records. Skill and ability to : Work effectively in a multicultural environment and to advance equity in all aspects of program delivery; Gather information through research and interviews with applicants, participants, families, care providers and others; Apply comprehensive social service evaluation and assessment methods and develop and assist in implementing appropriate action plans for people with diverse needs in diverse settings. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107107&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-22d70c6f575ce547a76d3ae442fc78e3
Full Time
Case Manager (Veterans Housing) Job ID: 107107 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, August 22, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Social Services Division, our commitment to equity and inclusion, or how to navigate the application process? Please consider viewing the below, recorded virtual information session held on Wednesday, August 16, 2023 to learn more about this position and the work done at Clackamas County Social Services. To view the information session, please click on the below link: Case Manager (Veterans Housing) Info Session Recording PAY AND BENEFITS Annual Pay Range: $53,767.31 - $67,749.92 Hourly Pay Range: $27.572979 - $34.743549 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is currently seeking a Case Manager to provide case management and support to veterans who are currently experiencing, or who have previously experienced, homelessness to obtain and maintain permanent housing. The Case Manager will also help veterans access other needed support and services to include increasing income, address physical and behavioral health needs, access veterans benefits, and various other supports depending on individual needs. In this position, the Case Manager will provide housing placement and housing retention services using a person-centered, housing first model to support approximately 20 homeless or formerly homeless individual and family veteran households who meet U.S. Department of Housing and Urban Development's (HUD) chronic homelessness eligibility criteria. The Case Manager in this position will use a strengths-based, person-centered approach to provide supportive services for veterans and their families that are experiencing homelessness or at risk of homelessness. This includes eligibility determination, obtaining and retaining safe and affordable housing in Clackamas County and partnering with a wide variety of community resources. All services will be delivered in a manner that is culturally responsive including military culture. Successful candidates will have a strong working knowledge of laws, rules, and regulations applicable to veteran's benefits with a background in working with veterans and the ability to assess client needs and apply them to appropriate programs, services, and entitlements. The ideal candidate will have in-depth knowledge of military culture, benefits, and services and experience in providing assistance to veterans experiencing homelessness or an imminent housing crisis. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role Direct case management experience or a comparable function, working with homeless and/or low income populations At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless or helping people who have been homeless access and maintain permanent housing Knowledge of State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs In-depth knowledge, demonstrated by veteran status, education, training and/or working experience, of veteran needs and advocacy Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Veterans or those with military service are strongly encouraged to apply At least one (1) year of experience helping homeless persons access and retain private market permanent housing Proficiency with Microsoft office software (Outlook, Word, Excel, etc.) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assess and document program eligibility. Accept referrals from Coordinated Housing Access system. Gather documentation and information to confirm initial program eligibility and recertify annually as required by funding source. Provide housing placement and housing retention services using a person centered, housing first model to approximately 20 homeless or formerly homeless individual and family veteran households who meet HUD's chronic homelessness eligibility. Utilize language interpreter service as needed to ensure equal access to housing and support services. Establish participant rent payment levels based on participant income, total unit rent and federal, state and grant requirements. Prepare initial and ongoing rent and related payment vouchers in compliance with applicable regulations. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources. Coordinate with health care providers, social service personnel, county veteran service office, VA and other agencies to obtain services; reevaluate and update case plans and client eligibility on a regular basis. Advocate for participants with public and private agencies, schools and others. Maintain participant records in a timely, complete and organized manner. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence. Collect and submit required data for Service Point Homeless Management Information System at entry, exit, annual recertification and in the event of interim changes. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of : Methods and techniques of strengths based case management, principles and techniques of interviewing, offering supportive services and crisis intervention; Principles and techniques regarding human development and behavior in assigned area, including military culture, geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, and poverty; State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs; Social, health care, financial (including Veterans Administration benefits) and other community resources and agencies; Effective record keeping procedures and techniques and skill to maintain accurate and concise records. Skill and ability to : Work effectively in a multicultural environment and to advance equity in all aspects of program delivery; Gather information through research and interviews with applicants, participants, families, care providers and others; Apply comprehensive social service evaluation and assessment methods and develop and assist in implementing appropriate action plans for people with diverse needs in diverse settings. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107107&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-22d70c6f575ce547a76d3ae442fc78e3
Residential Treatment Technician Job ID: 107060 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be July 17, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $52,203.83 - $65,833.47 Hourly Pay Range: $25.097997 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Clackamas County Sheriff's Office, Parole & Probation Division is seeking a Residential Treatment Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the divisions various programs. Upon hire, staff will be assigned to our Residential Center. However, depending on agency needs could be assigned to any of the following locations: Field Services: The Field Service Office is located in Oregon City and provides a full-service program to adult offenders including pre-sentence investigations, diversion supervision, support services, probation and parole supervision and victim's services. Pre-Trial: Pre-Trial is located in Oregon City and has three primary functions: to collect information and perform assessments for use in determining pretrial offenders risk, to make recommendations to the court concerning conditions of release, and to assist in supervising people who are released from custody during the pretrial phase. Residential Center: The Residential Center is located in Milwaukie and consists of a Men's and Women's Residential Alcohol and Drug Treatment Center. We provide services and other programs to clients on supervision with Clackamas County Sheriff's Office Parole & Probation Division. IMPORTANT INFORMATION FOR CLACKAMAS COUNTY SHERIFF'S OFFICE OPENINGS: All positions require a complete Statement of Personal History Form (SPH). Only finalists for the position will need to submit the SPH. You will be notified by Human Resources or the Sheriff's Office when to fill out the SPH. At that time you will receive instructions and a link to the electronic SPH. Required Qualifications/ Transferrable Skills:* At least two (2) year of related experience working with justice involved clients or in a treatment or corrections setting. Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds. Flexible and able to adapt to changing priorities. Experience with and the ability to effectively deal with people who exhibit aggressive or violent behavior. Experience working collaboratively with community partners, collateral service providers and co- workers. Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program. Must be available to work evenings, weekends, and holidays as required. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Intermediate level proficiency in Microsoft Word and Excel. Experience working with the Oregon Department of Corrections Information System (CIS). Knowledge of the principles, methods and techniques relevant to community corrections or similar programs. Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change. College-level training in criminal justice, social or behavioral sciences or a related field. Other Qualifications/ Transferrable Skills:* Possession of a Law Enforcement Data System (LEDS) Certification is required within 90 days of employment. Possession of notary public certification is required within 90 days of employment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff. 2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings. 3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public. 4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services. 5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources. 6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance. 7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers. Duties within the 8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Principles and techniques in specific area or field relevant to assigned program; human service agency services associated with assigned area; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons or victims; principles of cultural sensitivity; community resources for clients or victims; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs. Skill to: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate effectively, both orally and in writing with staff, clients or victims and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain effective working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously. WORKING CONDITIONS Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). This position will work at a facility that's open 24/7 and hours may differ depending on circumstances. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. Learn more about the Parole & Probation Division The Parole & Probation Division, Residential Center operates an 80-bed work release program. This program includes an outpatient and residential treatment program for adult offenders. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107060&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-802863b38f22b64a8be6f3184ab10852
Full Time
Residential Treatment Technician Job ID: 107060 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be July 17, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $52,203.83 - $65,833.47 Hourly Pay Range: $25.097997 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Clackamas County Sheriff's Office, Parole & Probation Division is seeking a Residential Treatment Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the divisions various programs. Upon hire, staff will be assigned to our Residential Center. However, depending on agency needs could be assigned to any of the following locations: Field Services: The Field Service Office is located in Oregon City and provides a full-service program to adult offenders including pre-sentence investigations, diversion supervision, support services, probation and parole supervision and victim's services. Pre-Trial: Pre-Trial is located in Oregon City and has three primary functions: to collect information and perform assessments for use in determining pretrial offenders risk, to make recommendations to the court concerning conditions of release, and to assist in supervising people who are released from custody during the pretrial phase. Residential Center: The Residential Center is located in Milwaukie and consists of a Men's and Women's Residential Alcohol and Drug Treatment Center. We provide services and other programs to clients on supervision with Clackamas County Sheriff's Office Parole & Probation Division. IMPORTANT INFORMATION FOR CLACKAMAS COUNTY SHERIFF'S OFFICE OPENINGS: All positions require a complete Statement of Personal History Form (SPH). Only finalists for the position will need to submit the SPH. You will be notified by Human Resources or the Sheriff's Office when to fill out the SPH. At that time you will receive instructions and a link to the electronic SPH. Required Qualifications/ Transferrable Skills:* At least two (2) year of related experience working with justice involved clients or in a treatment or corrections setting. Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds. Flexible and able to adapt to changing priorities. Experience with and the ability to effectively deal with people who exhibit aggressive or violent behavior. Experience working collaboratively with community partners, collateral service providers and co- workers. Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program. Must be available to work evenings, weekends, and holidays as required. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Intermediate level proficiency in Microsoft Word and Excel. Experience working with the Oregon Department of Corrections Information System (CIS). Knowledge of the principles, methods and techniques relevant to community corrections or similar programs. Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change. College-level training in criminal justice, social or behavioral sciences or a related field. Other Qualifications/ Transferrable Skills:* Possession of a Law Enforcement Data System (LEDS) Certification is required within 90 days of employment. Possession of notary public certification is required within 90 days of employment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff. 2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings. 3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public. 4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services. 5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources. 6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance. 7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers. Duties within the 8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Principles and techniques in specific area or field relevant to assigned program; human service agency services associated with assigned area; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons or victims; principles of cultural sensitivity; community resources for clients or victims; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs. Skill to: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate effectively, both orally and in writing with staff, clients or victims and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain effective working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously. WORKING CONDITIONS Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). This position will work at a facility that's open 24/7 and hours may differ depending on circumstances. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. Learn more about the Parole & Probation Division The Parole & Probation Division, Residential Center operates an 80-bed work release program. This program includes an outpatient and residential treatment program for adult offenders. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107060&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-802863b38f22b64a8be6f3184ab10852
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 27, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5f2c85a0b3a379478466de449ffb3d1f
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 27, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5f2c85a0b3a379478466de449ffb3d1f
Juvenile Department Supervisor (2 vacancies) Job ID: 107087 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. Tentatively, first interviews may be held the week of August 14, 2023, and will be held virtually. WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. PAY AND BENEFITS Annual Pay Range: $89,538.87 - $120,877.45 Hourly Pay Range: $43.047535 - $58.114158 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in the lives of youth and their families? Do you have experience building collaborative partnerships with youth, families and schools that promote an increased sense of belonging and connection to community? Are you a strong advocate for young people to have equitable access to opportunities? Do you have a commitment to building community relationships to support youth and families in accessing support and services? Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Are you ready to serve as a leader and role model in a fast-paced environment by effectively managing and leading change and innovation? Do you have exceptional organizational skills? Do you believe that all youth are capable of success? If you answered “yes” to the questions above, we want you to join our team as a Juvenile Department Supervisor at Clackamas County. In this role, the primary responsibilities will include management and oversight of programs that provide direct service to youth, both through Juvenile Department employees and contracted service providers, as well as for training and practice improvement projects that are designed to implement systemic change and reduce disparities system, and providing enhanced skills for juvenile department staff and other community partners involved in youth service delivery and/or public safety. This position will supervise daily work activities, provide training, coaching and feedback to assigned staff, as well as schedule, hire, train and evaluate employees. The supervisor has primary responsibility for planning, organizing, directing, and evaluating all components of the services and interventions provided to ensure optimum opportunities are provided to the youth, families and victims served by the Clackamas County Juvenile Department. Additionally, you will have an opportunity to implement, instill, and evaluate evidence-based practices, develop and monitor program policies and procedures, supervise continuous quality improvement of service delivery and coordination, and develop and foster community collaborations. A Juvenile Department Supervisor may be assigned to oversee different department programs and initiatives (or a combination thereof) such as: Juvenile Intake and Assessment Center Program (JIAC): The purpose of the JIAC is to provide a dedicated 24 hours-a-day/365 days a year resource to support youth, where parent and families and other youth serving agencies can call for supports and information, and law enforcement can bring youth in their custody to receive intake, screening, and assessment services that identify and address immediate youth needs and public safety concerns, while also identifying opportunities for prevention, intervention, and a safe release plan that values community connection while prioritizing community, victim, and youth safety. Juvenile Counselors assigned to the JIAC also provide informal supervision and case management to youth outside of the juvenile court process. Positive Youth Development Program: The purpose of the Positive Youth Development Program is to provide skill building, competency development, and restorative engagement services to victims and to youth so they can experience positive change, repair harm, and demonstrate skills to successfully transition to adulthood. Examples of services that may be provided to youth involved with the Juvenile Department include opportunities to earn money to pay restitution through community service work crews, pro-social activities, competency development and skills groups, educational support, job training/work readiness opportunities, and internships. Prevention, Early Intervention & Family Support Program: The purpose of the Prevention, Early Intervention, & Family Support Program is to provide community-based prevention, diversion, system navigation and connection, and family engagement services to youth and families so families receive the support needed to prevent or interrupt further involvement in the juvenile justice system. Court Supervision Services Program: The purpose of the Court Supervision Services Program is to provide intervention, accountability, compliance monitoring, case management, and support services to youth referred to the Department so they can understand the impact of their actions, repair harm, successfully complete supervision, and stop committing offenses. The Juvenile Department seeks to provide an appropriate level of intervention and supervision to youth who have cases pending in Juvenile Court, or those placed on formal court probation while helping to develop natural supports in the communities of youth that will continue beyond their formal involvement with the juvenile justice system. Candidates must be willing to accept assignment that may work across these programs to meet the business needs of the Juvenile Department. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating flexibility, a commitment to teamwork, and leadership skills that will allow us to improve, develop, and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of relevant work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare including: A minimum of three (3) years of work experience directly supervising employees ( Supervisory experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, maintaining confidentiality related to personnel records and issues, as well as performance evaluation and taking corrective action when needed.) A combination of at least four (4) years of lead worker experience and substantial work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare may be considered as a substitution for direct supervisory experience (Lead worker experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, and maintaining confidentiality related to personnel records and issues.) At least three (3) years of case management experience with youth including experience developing case plans, applying evidence based practices, case management principles, and/or managing behavior of youth in the community Experience working with at risk youth At least three (3) years of experience partnering with families to address at-risk behaviors of youth Experience applying the principles of adolescent development Experience applying state laws, rules and regulations related to juvenile justice, child welfare, social services, or criminal justice field Experience applying research to practice in order to improve outcomes for youth and families Experience working with evidence-based practices in juvenile justice, child welfare, social services, or criminal justice Experience applying family engagement principles and practices Experience in collaborative planning, implementation, and quality assurance for a program or initiative, which involves multi-system and community collaborations Knowledge of youth development and family structures, symptoms of physical and mental health conditions, substance abuse; and, methods and techniques used in individual and family counseling Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset individuals Ability to multitask and prioritize projects within time constraints and competing deadlines Strong active/reflective listening skills Knowledge of various methods and commitment to promote and foster a supportive and collaborative work environment Ability to establish and maintain cooperative working relationships and partnerships both internally and externally Ability to build rapport and engage community partners and stakeholders Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Strong independent decision-making, analytical and problem solving skills Possess cultural awareness and the ability to work well with diverse groups of individuals Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Master's degree in criminology, criminal or juvenile justice, psychology, sociology, social work, or a related field Experience working with people of diverse backgrounds, perspectives, and cultures Experience in addressing inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities including youth of color, youth from lower socioeconomic status (SES) families, youth that identify as LGBTQIAA2S+, youth with disabilities Experience using Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people, LGBTQIAA2S+ and any other people who identify as members of this community; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners, and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. Engages in Problem Solving by identifying creative options through communication and the analysis of data. Possesses Project Management Competency as evidenced by effectively planning, sequencing, organizing, staffing, directing, and implementing a concept, service, program, practice, or initiative and by utilizing SMART action plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes. Serves as a Change Agent who manages and leads change effectively and supports innovation. Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats. Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships. Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit. Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. TYPICAL TASKS Duties may include but are not limited to the following: Assigned oversight of specific program and service delivery areas of responsibilities including but not limited to restorative community-based services, department-wide initiatives, multidisciplinary training partnerships; development and operational programs. Supervises daily work and activities of staff, provide training, coaching and feedback to staff as needed; plan coordinate and schedule work staff (may include a combination of full time, part-time, and temporary staff), including authorization of leave requests. Coordination, planning and monitoring of shift activities, distributes and balances workload among staff -; assures timely accomplishment and completion of assigned work; Provides oversight and consultation for staff work products and assignments; including but not limited to review of notes, case plans, informal and/or formal youth documentation, legal documents, and reports providing coaching and feedback as necessary. Monitors work performed by subordinates in order to meet goals, objectives, and target dates. Maintain essential records, compile and analyze data for evaluation and reporting purposes. Design and implement programs, and prepare formal reports. Participate in staff selection; conduct performance evaluations of assigned staff; devise performance improvement plans; work with employees to address professional development goals. Evaluate operations and activities of assigned responsibilities; serves as member of department management team and participates in the after-hours on-call supervisor rotation. Engages in program planning, implementation; and ongoing oversight; provides oversight and serves as liaison for contracted services providers; coordinates regular staff meetings with other managers and supervisors, provides oversight to consider and resolve operation and functional issues and ongoing communication processes; Oversees staff training related to safety and security, screening and assessment tools, and case management. Recommends policy, protocol, and practice improvements to Management, and is responsible for creating, reviewing and updating of policies. Serves as a liaison to internal and external committees and agencies. Provide department-wide training as assigned. WORKING CONDITIONS Occasional interactions with juveniles that may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365 Juvenile Intake and Assessment Center. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a four-day standard workweek including 10 hours per day: Specific work days and hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may occasionally require work outside the standard workweek or a workweek in excess of 40 hours. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department is charged with leading, supporting, and monitoring delinquency prevention and intervention, probation, accountability, family and community engagement, treatment, and contracted detention and residential services for delinquent youth in Clackamas County, as well as the operation of a 24-hour Juvenile Intake and Assessment Center. Clackamas County is one of the three Oregon counties that comprise the Portland Metropolitan Region, and is a leader in Oregon in both balanced and restorative justice and in its commitment to continuous efforts to improve the quality of services and programming for justice-involved youth. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107087&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f0915db32721a04995219abf75899b39
Full Time
Juvenile Department Supervisor (2 vacancies) Job ID: 107087 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. Tentatively, first interviews may be held the week of August 14, 2023, and will be held virtually. WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. PAY AND BENEFITS Annual Pay Range: $89,538.87 - $120,877.45 Hourly Pay Range: $43.047535 - $58.114158 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in the lives of youth and their families? Do you have experience building collaborative partnerships with youth, families and schools that promote an increased sense of belonging and connection to community? Are you a strong advocate for young people to have equitable access to opportunities? Do you have a commitment to building community relationships to support youth and families in accessing support and services? Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Are you ready to serve as a leader and role model in a fast-paced environment by effectively managing and leading change and innovation? Do you have exceptional organizational skills? Do you believe that all youth are capable of success? If you answered “yes” to the questions above, we want you to join our team as a Juvenile Department Supervisor at Clackamas County. In this role, the primary responsibilities will include management and oversight of programs that provide direct service to youth, both through Juvenile Department employees and contracted service providers, as well as for training and practice improvement projects that are designed to implement systemic change and reduce disparities system, and providing enhanced skills for juvenile department staff and other community partners involved in youth service delivery and/or public safety. This position will supervise daily work activities, provide training, coaching and feedback to assigned staff, as well as schedule, hire, train and evaluate employees. The supervisor has primary responsibility for planning, organizing, directing, and evaluating all components of the services and interventions provided to ensure optimum opportunities are provided to the youth, families and victims served by the Clackamas County Juvenile Department. Additionally, you will have an opportunity to implement, instill, and evaluate evidence-based practices, develop and monitor program policies and procedures, supervise continuous quality improvement of service delivery and coordination, and develop and foster community collaborations. A Juvenile Department Supervisor may be assigned to oversee different department programs and initiatives (or a combination thereof) such as: Juvenile Intake and Assessment Center Program (JIAC): The purpose of the JIAC is to provide a dedicated 24 hours-a-day/365 days a year resource to support youth, where parent and families and other youth serving agencies can call for supports and information, and law enforcement can bring youth in their custody to receive intake, screening, and assessment services that identify and address immediate youth needs and public safety concerns, while also identifying opportunities for prevention, intervention, and a safe release plan that values community connection while prioritizing community, victim, and youth safety. Juvenile Counselors assigned to the JIAC also provide informal supervision and case management to youth outside of the juvenile court process. Positive Youth Development Program: The purpose of the Positive Youth Development Program is to provide skill building, competency development, and restorative engagement services to victims and to youth so they can experience positive change, repair harm, and demonstrate skills to successfully transition to adulthood. Examples of services that may be provided to youth involved with the Juvenile Department include opportunities to earn money to pay restitution through community service work crews, pro-social activities, competency development and skills groups, educational support, job training/work readiness opportunities, and internships. Prevention, Early Intervention & Family Support Program: The purpose of the Prevention, Early Intervention, & Family Support Program is to provide community-based prevention, diversion, system navigation and connection, and family engagement services to youth and families so families receive the support needed to prevent or interrupt further involvement in the juvenile justice system. Court Supervision Services Program: The purpose of the Court Supervision Services Program is to provide intervention, accountability, compliance monitoring, case management, and support services to youth referred to the Department so they can understand the impact of their actions, repair harm, successfully complete supervision, and stop committing offenses. The Juvenile Department seeks to provide an appropriate level of intervention and supervision to youth who have cases pending in Juvenile Court, or those placed on formal court probation while helping to develop natural supports in the communities of youth that will continue beyond their formal involvement with the juvenile justice system. Candidates must be willing to accept assignment that may work across these programs to meet the business needs of the Juvenile Department. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating flexibility, a commitment to teamwork, and leadership skills that will allow us to improve, develop, and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of relevant work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare including: A minimum of three (3) years of work experience directly supervising employees ( Supervisory experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, maintaining confidentiality related to personnel records and issues, as well as performance evaluation and taking corrective action when needed.) A combination of at least four (4) years of lead worker experience and substantial work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare may be considered as a substitution for direct supervisory experience (Lead worker experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, and maintaining confidentiality related to personnel records and issues.) At least three (3) years of case management experience with youth including experience developing case plans, applying evidence based practices, case management principles, and/or managing behavior of youth in the community Experience working with at risk youth At least three (3) years of experience partnering with families to address at-risk behaviors of youth Experience applying the principles of adolescent development Experience applying state laws, rules and regulations related to juvenile justice, child welfare, social services, or criminal justice field Experience applying research to practice in order to improve outcomes for youth and families Experience working with evidence-based practices in juvenile justice, child welfare, social services, or criminal justice Experience applying family engagement principles and practices Experience in collaborative planning, implementation, and quality assurance for a program or initiative, which involves multi-system and community collaborations Knowledge of youth development and family structures, symptoms of physical and mental health conditions, substance abuse; and, methods and techniques used in individual and family counseling Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset individuals Ability to multitask and prioritize projects within time constraints and competing deadlines Strong active/reflective listening skills Knowledge of various methods and commitment to promote and foster a supportive and collaborative work environment Ability to establish and maintain cooperative working relationships and partnerships both internally and externally Ability to build rapport and engage community partners and stakeholders Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Strong independent decision-making, analytical and problem solving skills Possess cultural awareness and the ability to work well with diverse groups of individuals Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Master's degree in criminology, criminal or juvenile justice, psychology, sociology, social work, or a related field Experience working with people of diverse backgrounds, perspectives, and cultures Experience in addressing inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities including youth of color, youth from lower socioeconomic status (SES) families, youth that identify as LGBTQIAA2S+, youth with disabilities Experience using Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people, LGBTQIAA2S+ and any other people who identify as members of this community; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners, and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. Engages in Problem Solving by identifying creative options through communication and the analysis of data. Possesses Project Management Competency as evidenced by effectively planning, sequencing, organizing, staffing, directing, and implementing a concept, service, program, practice, or initiative and by utilizing SMART action plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes. Serves as a Change Agent who manages and leads change effectively and supports innovation. Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats. Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships. Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit. Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. TYPICAL TASKS Duties may include but are not limited to the following: Assigned oversight of specific program and service delivery areas of responsibilities including but not limited to restorative community-based services, department-wide initiatives, multidisciplinary training partnerships; development and operational programs. Supervises daily work and activities of staff, provide training, coaching and feedback to staff as needed; plan coordinate and schedule work staff (may include a combination of full time, part-time, and temporary staff), including authorization of leave requests. Coordination, planning and monitoring of shift activities, distributes and balances workload among staff -; assures timely accomplishment and completion of assigned work; Provides oversight and consultation for staff work products and assignments; including but not limited to review of notes, case plans, informal and/or formal youth documentation, legal documents, and reports providing coaching and feedback as necessary. Monitors work performed by subordinates in order to meet goals, objectives, and target dates. Maintain essential records, compile and analyze data for evaluation and reporting purposes. Design and implement programs, and prepare formal reports. Participate in staff selection; conduct performance evaluations of assigned staff; devise performance improvement plans; work with employees to address professional development goals. Evaluate operations and activities of assigned responsibilities; serves as member of department management team and participates in the after-hours on-call supervisor rotation. Engages in program planning, implementation; and ongoing oversight; provides oversight and serves as liaison for contracted services providers; coordinates regular staff meetings with other managers and supervisors, provides oversight to consider and resolve operation and functional issues and ongoing communication processes; Oversees staff training related to safety and security, screening and assessment tools, and case management. Recommends policy, protocol, and practice improvements to Management, and is responsible for creating, reviewing and updating of policies. Serves as a liaison to internal and external committees and agencies. Provide department-wide training as assigned. WORKING CONDITIONS Occasional interactions with juveniles that may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365 Juvenile Intake and Assessment Center. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a four-day standard workweek including 10 hours per day: Specific work days and hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may occasionally require work outside the standard workweek or a workweek in excess of 40 hours. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department is charged with leading, supporting, and monitoring delinquency prevention and intervention, probation, accountability, family and community engagement, treatment, and contracted detention and residential services for delinquent youth in Clackamas County, as well as the operation of a 24-hour Juvenile Intake and Assessment Center. Clackamas County is one of the three Oregon counties that comprise the Portland Metropolitan Region, and is a leader in Oregon in both balanced and restorative justice and in its commitment to continuous efforts to improve the quality of services and programming for justice-involved youth. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107087&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f0915db32721a04995219abf75899b39
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6c6c844f6ba87f4c8f36c137ecefc9d3
Full Time
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6c6c844f6ba87f4c8f36c137ecefc9d3
Residential Treatment Technician Job ID: 107060 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be July 17, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $52,203.83 - $65,833.47 Hourly Pay Range: $25.097997 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Clackamas County Sheriff's Office, Parole & Probation Division is seeking a Residential Treatment Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the divisions various programs. Upon hire, staff will be assigned to our Residential Center. However, depending on agency needs could be assigned to any of the following locations: Field Services: The Field Service Office is located in Oregon City and provides a full-service program to adult offenders including pre-sentence investigations, diversion supervision, support services, probation and parole supervision and victim's services. Pre-Trial: Pre-Trial is located in Oregon City and has three primary functions: to collect information and perform assessments for use in determining pretrial offenders risk, to make recommendations to the court concerning conditions of release, and to assist in supervising people who are released from custody during the pretrial phase. Residential Center: The Residential Center is located in Milwaukie and consists of a Men's and Women's Residential Alcohol and Drug Treatment Center. We provide services and other programs to clients on supervision with Clackamas County Sheriff's Office Parole & Probation Division. IMPORTANT INFORMATION FOR CLACKAMAS COUNTY SHERIFF'S OFFICE OPENINGS: All positions require a complete Statement of Personal History Form (SPH). Only finalists for the position will need to submit the SPH. You will be notified by Human Resources or the Sheriff's Office when to fill out the SPH. At that time you will receive instructions and a link to the electronic SPH. Required Qualifications/ Transferrable Skills:* At least two (2) year of related experience working with justice involved clients or in a treatment or corrections setting. Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds. Flexible and able to adapt to changing priorities. Experience with and the ability to effectively deal with people who exhibit aggressive or violent behavior. Experience working collaboratively with community partners, collateral service providers and co- workers. Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program. Must be available to work evenings, weekends, and holidays as required. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Intermediate level proficiency in Microsoft Word and Excel. Experience working with the Oregon Department of Corrections Information System (CIS). Knowledge of the principles, methods and techniques relevant to community corrections or similar programs. Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change. College-level training in criminal justice, social or behavioral sciences or a related field. Other Qualifications/ Transferrable Skills:* Possession of a Law Enforcement Data System (LEDS) Certification is required within 90 days of employment. Possession of notary public certification is required within 90 days of employment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff. 2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings. 3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public. 4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services. 5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources. 6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance. 7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers. Duties within the 8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Principles and techniques in specific area or field relevant to assigned program; human service agency services associated with assigned area; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons or victims; principles of cultural sensitivity; community resources for clients or victims; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs. Skill to: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate effectively, both orally and in writing with staff, clients or victims and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain effective working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously. WORKING CONDITIONS Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). This position will work at a facility that's open 24/7 and hours may differ depending on circumstances. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. Learn more about the Parole & Probation Division The Parole & Probation Division, Residential Center operates an 80-bed work release program. This program includes an outpatient and residential treatment program for adult offenders. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107060&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-226b17528a204f4db373b07494b32827
Full Time
Residential Treatment Technician Job ID: 107060 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be July 17, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $52,203.83 - $65,833.47 Hourly Pay Range: $25.097997 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Clackamas County Sheriff's Office, Parole & Probation Division is seeking a Residential Treatment Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the divisions various programs. Upon hire, staff will be assigned to our Residential Center. However, depending on agency needs could be assigned to any of the following locations: Field Services: The Field Service Office is located in Oregon City and provides a full-service program to adult offenders including pre-sentence investigations, diversion supervision, support services, probation and parole supervision and victim's services. Pre-Trial: Pre-Trial is located in Oregon City and has three primary functions: to collect information and perform assessments for use in determining pretrial offenders risk, to make recommendations to the court concerning conditions of release, and to assist in supervising people who are released from custody during the pretrial phase. Residential Center: The Residential Center is located in Milwaukie and consists of a Men's and Women's Residential Alcohol and Drug Treatment Center. We provide services and other programs to clients on supervision with Clackamas County Sheriff's Office Parole & Probation Division. IMPORTANT INFORMATION FOR CLACKAMAS COUNTY SHERIFF'S OFFICE OPENINGS: All positions require a complete Statement of Personal History Form (SPH). Only finalists for the position will need to submit the SPH. You will be notified by Human Resources or the Sheriff's Office when to fill out the SPH. At that time you will receive instructions and a link to the electronic SPH. Required Qualifications/ Transferrable Skills:* At least two (2) year of related experience working with justice involved clients or in a treatment or corrections setting. Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds. Flexible and able to adapt to changing priorities. Experience with and the ability to effectively deal with people who exhibit aggressive or violent behavior. Experience working collaboratively with community partners, collateral service providers and co- workers. Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program. Must be available to work evenings, weekends, and holidays as required. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Intermediate level proficiency in Microsoft Word and Excel. Experience working with the Oregon Department of Corrections Information System (CIS). Knowledge of the principles, methods and techniques relevant to community corrections or similar programs. Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change. College-level training in criminal justice, social or behavioral sciences or a related field. Other Qualifications/ Transferrable Skills:* Possession of a Law Enforcement Data System (LEDS) Certification is required within 90 days of employment. Possession of notary public certification is required within 90 days of employment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff. 2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings. 3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public. 4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services. 5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources. 6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance. 7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers. Duties within the 8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Principles and techniques in specific area or field relevant to assigned program; human service agency services associated with assigned area; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons or victims; principles of cultural sensitivity; community resources for clients or victims; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs. Skill to: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate effectively, both orally and in writing with staff, clients or victims and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain effective working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously. WORKING CONDITIONS Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). This position will work at a facility that's open 24/7 and hours may differ depending on circumstances. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. Learn more about the Parole & Probation Division The Parole & Probation Division, Residential Center operates an 80-bed work release program. This program includes an outpatient and residential treatment program for adult offenders. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107060&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-226b17528a204f4db373b07494b32827
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 13, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1b7805a728beaa49a6fa9442a1ebae87
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 13, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1b7805a728beaa49a6fa9442a1ebae87
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3638cb9d4d84234b94e5cf09e707e499
Full Time
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3638cb9d4d84234b94e5cf09e707e499
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023 . PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-daa4611b9747ed42858f046d8d05fcea
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023 . PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-daa4611b9747ed42858f046d8d05fcea
Nutrition Assistant Job ID: 106934 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on June 21, 2023. PAY AND BENEFITS Annual Pay Range: $45,566.98 - $57,344.73 Hourly Pay Range: $21.907203 - $27.569584 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Women, Infants, and Children (WIC) Program is seeking a Nutrition Assistant to join our team. WIC focuses on nutrition education, breastfeeding support, health and diet screening, growth monitoring, and program referrals for pregnant, breastfeeding and postpartum women, infants and children up to 5 years of age. WIC serves families from many different cultural and ethnic traditions, languages, backgrounds and abilities. It is designed to promote positive health outcomes, strengthen life course nutrition and health, and reduce health disparities in the populations served. The Nutrition Assistant will provide participant-centered nutrition and breastfeeding information, education, and counseling to WIC participants. In addition, this position assesses participant nutrition status and eligibility for the WIC Supplemental Food Program. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Bilingual candidates are also encouraged to apply. Required Minimum Qualifications/ Transferrable Skills:* A minimum of one (1) year experience working in a healthcare, public health, or a community-based setting (including the military) or life experiences that are relevant for this position. Ability and demonstrated experience establishing and maintaining cooperative relationships with co-workers, clients and/or the public. Customer service experience. Strong written and oral communication skills. Proficient computer skills. High School Diploma or GED equivalency. Must possess within six months of hire Basic Life Support certificaiton and Authorized Competent Professional Authority (CPA) at Paraprofessional level as certified by State of Oregon WIC Program. On the job training is provided to meet this qualification. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bilingual fluency in both English AND Russian or Ukrainian OR English AND Spanish. (Please note: Language fluency means being capable of using a language easily and accurately. Being “bilingual" means using or able to use two languages with equal fluency.) Experience screening, counseling and providing information or education for WIC participants. A representative of Black, Indigenous or People of Color (BIPOC) communities. Personal experience accessing WIC services. Personal experience with breastfeeding, breastfeeding training, or other exposure/interest in providing breastfeeding support. Education or experience in any of the following: public health, healthcare, nutrition, and racial health equity. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Conducts nutrition assessments and provides nutrition counseling to clients; screens for health and nutritional risk factors and special nutritional needs of women, infants and children; develops individual nutrition plans determined by client's abilities, lifestyle, budget and culture; refers clients to other services; advocates breastfeeding and provides breastfeeding related assessment, education and referrals. 2. Determines and certifies client eligibility for the WIC federal supplemental food program; screens clients for income and residency eligibility; counsels eligible clients on program compliance, procedures and services; determines, issues and explain food benefits. 3. Provides nutrition and breastfeeding education to WIC clients; plans and develops nutrition education experiences and activities; teaches groups on nutrition-related health issues, feeding guidelines, shopping, food preparation and storage; plans and teaches WIC breastfeeding classes; produces nutrition educational materials, handouts and newsletters for clients. 4. Performs diagnostic procedures to screen for nutritional health problems; administers blood hemoglobin tests; weighs, measures, and interprets growth charts for pregnant and postpartum women, infants and children; enters data into state data system. 5. Documents individual client nutrition plans according to federal, state and local requirements; documents client's health progress; schedules follow-up appointments; refers high-risk clients to Nutritionist. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Recommended food requirements for children, infants and pregnant/lactating women; techniques for storing and preparing food; comparative costs and nutritional values of various foods; interviewing and record keeping techniques; rules and eligibility guidelines for WIC program; professional medical charting techniques; basic math and English grammar; medical records documentation procedures; office procedures, practices and equipment, including computer operation. Some knowledge of: Principles, techniques and practices of nutrition; methods to identify nutritional problems; community resources; principles and techniques of motivational interviewing and public speaking. Skill to: Identify nutritional needs associated with low income, cultural influences, life stages, and medical status; use effective client centered counseling and interview techniques; screen clients for income and residency eligibility; interpret policies, practices and requirements applicable to WIC program, including rules and regulations of eligibility based on health and nutrition criteria, and life stage category; determines client eligibility for WIC program; counsels eligible clients on program compliance, procedures and services; provide health and nutrition information based on best practice; enter concise chart notes; communicate effectively, both orally and in writing; deliver effective oral presentations; establish and maintain effective working relationships with staff, clients, providers, agencies and other social services professionals, and the public; enter, retrieve and maintain accurate and systematic records and data; use electronic record and food instrument production software to deliver program benefits; conduct basic nutritional assessments; use scales, measuring devices and simple laboratory equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The health of a community is a key indicator about its quality of life. At Clackamas County Public Health, we are committed to improving the quality of life in Clackamas County by offering services and engaging in activities that protect and promote the health of its residents. Public Health's Mission Promote and assist individuals, families & communities to be healthy, safe and thrive. By working with our communities, Public Health assures conditions that: Prevent injury & disease Promote health Protect food, water & air Prepare for emergencies Public Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Public Health APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106934&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7aee846ab8437e4b8f2dcc4ad608bda9
Full Time
Nutrition Assistant Job ID: 106934 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on June 21, 2023. PAY AND BENEFITS Annual Pay Range: $45,566.98 - $57,344.73 Hourly Pay Range: $21.907203 - $27.569584 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Women, Infants, and Children (WIC) Program is seeking a Nutrition Assistant to join our team. WIC focuses on nutrition education, breastfeeding support, health and diet screening, growth monitoring, and program referrals for pregnant, breastfeeding and postpartum women, infants and children up to 5 years of age. WIC serves families from many different cultural and ethnic traditions, languages, backgrounds and abilities. It is designed to promote positive health outcomes, strengthen life course nutrition and health, and reduce health disparities in the populations served. The Nutrition Assistant will provide participant-centered nutrition and breastfeeding information, education, and counseling to WIC participants. In addition, this position assesses participant nutrition status and eligibility for the WIC Supplemental Food Program. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Bilingual candidates are also encouraged to apply. Required Minimum Qualifications/ Transferrable Skills:* A minimum of one (1) year experience working in a healthcare, public health, or a community-based setting (including the military) or life experiences that are relevant for this position. Ability and demonstrated experience establishing and maintaining cooperative relationships with co-workers, clients and/or the public. Customer service experience. Strong written and oral communication skills. Proficient computer skills. High School Diploma or GED equivalency. Must possess within six months of hire Basic Life Support certificaiton and Authorized Competent Professional Authority (CPA) at Paraprofessional level as certified by State of Oregon WIC Program. On the job training is provided to meet this qualification. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bilingual fluency in both English AND Russian or Ukrainian OR English AND Spanish. (Please note: Language fluency means being capable of using a language easily and accurately. Being “bilingual" means using or able to use two languages with equal fluency.) Experience screening, counseling and providing information or education for WIC participants. A representative of Black, Indigenous or People of Color (BIPOC) communities. Personal experience accessing WIC services. Personal experience with breastfeeding, breastfeeding training, or other exposure/interest in providing breastfeeding support. Education or experience in any of the following: public health, healthcare, nutrition, and racial health equity. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Conducts nutrition assessments and provides nutrition counseling to clients; screens for health and nutritional risk factors and special nutritional needs of women, infants and children; develops individual nutrition plans determined by client's abilities, lifestyle, budget and culture; refers clients to other services; advocates breastfeeding and provides breastfeeding related assessment, education and referrals. 2. Determines and certifies client eligibility for the WIC federal supplemental food program; screens clients for income and residency eligibility; counsels eligible clients on program compliance, procedures and services; determines, issues and explain food benefits. 3. Provides nutrition and breastfeeding education to WIC clients; plans and develops nutrition education experiences and activities; teaches groups on nutrition-related health issues, feeding guidelines, shopping, food preparation and storage; plans and teaches WIC breastfeeding classes; produces nutrition educational materials, handouts and newsletters for clients. 4. Performs diagnostic procedures to screen for nutritional health problems; administers blood hemoglobin tests; weighs, measures, and interprets growth charts for pregnant and postpartum women, infants and children; enters data into state data system. 5. Documents individual client nutrition plans according to federal, state and local requirements; documents client's health progress; schedules follow-up appointments; refers high-risk clients to Nutritionist. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Recommended food requirements for children, infants and pregnant/lactating women; techniques for storing and preparing food; comparative costs and nutritional values of various foods; interviewing and record keeping techniques; rules and eligibility guidelines for WIC program; professional medical charting techniques; basic math and English grammar; medical records documentation procedures; office procedures, practices and equipment, including computer operation. Some knowledge of: Principles, techniques and practices of nutrition; methods to identify nutritional problems; community resources; principles and techniques of motivational interviewing and public speaking. Skill to: Identify nutritional needs associated with low income, cultural influences, life stages, and medical status; use effective client centered counseling and interview techniques; screen clients for income and residency eligibility; interpret policies, practices and requirements applicable to WIC program, including rules and regulations of eligibility based on health and nutrition criteria, and life stage category; determines client eligibility for WIC program; counsels eligible clients on program compliance, procedures and services; provide health and nutrition information based on best practice; enter concise chart notes; communicate effectively, both orally and in writing; deliver effective oral presentations; establish and maintain effective working relationships with staff, clients, providers, agencies and other social services professionals, and the public; enter, retrieve and maintain accurate and systematic records and data; use electronic record and food instrument production software to deliver program benefits; conduct basic nutritional assessments; use scales, measuring devices and simple laboratory equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The health of a community is a key indicator about its quality of life. At Clackamas County Public Health, we are committed to improving the quality of life in Clackamas County by offering services and engaging in activities that protect and promote the health of its residents. Public Health's Mission Promote and assist individuals, families & communities to be healthy, safe and thrive. By working with our communities, Public Health assures conditions that: Prevent injury & disease Promote health Protect food, water & air Prepare for emergencies Public Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Public Health APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106934&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-7aee846ab8437e4b8f2dcc4ad608bda9
Case Manager (Developmental Disabilities) (multiple positions) Job ID: 107035 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, June 20, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Developmental Disabilities Program, our commitment to equity and inclusion, or how to navigate the application process? Please consider joining an upcoming virtual information session to learn more about this great program and the work done at Clackamas County Social Services. To join an information session, please click on one of the following links: Case Manager (Developmental Disabilities) Info Session - Tuesday, June 6th from 12-1 pm (PST) Case Manager (Developmental Disabilities) Info Session - Wednesday, June 14th from 12-1 pm (PST) PAY AND BENEFITS Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is seeking new team members to join the Developmental Disabilities Services Program on the Children's Team and Adult Residential Team. Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and in-home services to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are looking to fill multiple positions. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team. Required Minimum Qualifications/ Transferrable Skills:* Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040 a) A bachelor's degree in behavioral science, social science, or a closely related field; OR b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing. At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee. At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities) Experience in collaborating with community agencies, organizations or law enforcement Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values. Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system. Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services. Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers. Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services. Respond to emergency situations as appropriate. This may mean responding for outreach purposes in the event of a natural disaster, or crisis outside of typical work hours. Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others. Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers. Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines. REQUIRED KNOWLEDGE AND SKILLS ABILITY TO: Think outside the box, problem solve, and use critical thinking skills to obtain information from others to identify issues or problems and make recommendations for a resolution; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as partners, case management offices, providers, internal staff, etc.; explore creative alternatives to established supports for people with Intellectual/Developmental Disabilities; complete multiple processes and procedures within set time frames and guidelines. SKILL TO: Provide equitable, trauma-informed, person-centered service,; gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report. KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options. WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications: The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated. This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107035&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-c008a87232c7034eaab101ec5c790d3a
Full Time
Case Manager (Developmental Disabilities) (multiple positions) Job ID: 107035 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, June 20, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Developmental Disabilities Program, our commitment to equity and inclusion, or how to navigate the application process? Please consider joining an upcoming virtual information session to learn more about this great program and the work done at Clackamas County Social Services. To join an information session, please click on one of the following links: Case Manager (Developmental Disabilities) Info Session - Tuesday, June 6th from 12-1 pm (PST) Case Manager (Developmental Disabilities) Info Session - Wednesday, June 14th from 12-1 pm (PST) PAY AND BENEFITS Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is seeking new team members to join the Developmental Disabilities Services Program on the Children's Team and Adult Residential Team. Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and in-home services to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are looking to fill multiple positions. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team. Required Minimum Qualifications/ Transferrable Skills:* Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040 a) A bachelor's degree in behavioral science, social science, or a closely related field; OR b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing. At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee. At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities) Experience in collaborating with community agencies, organizations or law enforcement Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values. Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system. Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services. Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers. Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services. Respond to emergency situations as appropriate. This may mean responding for outreach purposes in the event of a natural disaster, or crisis outside of typical work hours. Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others. Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers. Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines. REQUIRED KNOWLEDGE AND SKILLS ABILITY TO: Think outside the box, problem solve, and use critical thinking skills to obtain information from others to identify issues or problems and make recommendations for a resolution; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as partners, case management offices, providers, internal staff, etc.; explore creative alternatives to established supports for people with Intellectual/Developmental Disabilities; complete multiple processes and procedures within set time frames and guidelines. SKILL TO: Provide equitable, trauma-informed, person-centered service,; gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report. KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options. WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications: The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated. This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107035&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-c008a87232c7034eaab101ec5c790d3a
Bilingual Case Manager (Zero Suicide Program) Job ID: 106998 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, May 23, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual required positions receive an additional 5% compensation In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire . Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers - Behavioral Health Clinics is looking for a bilingual (English/Spanish) Case Manager to work as part of an Integrated Primary Health Care Team on the Zero Suicide Program. This position will be providing case management services for patients aged 25 and older who receive health care at an Integrated Primary Health, Behavioral Health Clinic, or Crisis Center. Veterans, LGBTQ adults, and adults diagnosed with severe and persistent mental illness (SPMI) will receive special priority for services due to their elevated risk for suicide. The position will include working in a primary health care setting, coordinating with medical providers, in-home visits, and transporting individuals as part of a service delivery model. This position is funded through a grant awarded to Clackamas County from the Substance Abuse and Mental Health Services Administration (SAMHSA). The Zero Suicide Case Manager will be responsible for coordination of care, referral to support services & linkage to resources, support during transitions of care, and ensuring appropriate follow up for each patient. The overall goal and purpose is to eliminate suicide attempts and deaths among patients served at Clackamas County Health System (CCHS) and raise awareness of suicide prevention in the larger community. We are looking for an energetic, resourceful, warm, and empathic individual who works well independently and as part of a team. The individual must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. Candidates will have experience working with the target patient population and in suicide prevention and care. The most successful candidates will have a background in providing direct services to individuals identified at risk of suicide, including support in managing their suicide care plan, working closely with care teams and coordination of care with other providers and community resources. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. Bilingual skills (Spanish/English) At least one year of experience working with the target population (veterans, LGBTQ adults, or adults diagnosed with SPMI) Excellent interpersonal communication skills Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* CADC I, II or III Experience in a role working in suicide prevention and care Experience working in a primary care setting Experience working in a behavioral health care setting *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Provide case management and care coordination services with health care providers, social service and other agencies, for individuals who are on a suicide care management plan. This includes: Coordinate with treatment team to ensure individuals enrolled in services participate in assessment and treatment planning services in a timely manner Support each patient in establishing a primary health care provider for medical care Outreach as indicated in patient's care plan and/or safety plan Develop and coordinate resources to provide patients and potential patients with needed services; provide information and referral services to patients and families Provide crisis services to assist patients and families to manage crises effectively Re-evaluate and update case plans and patient eligibility on a regular basis Provide group, individual, and family services as appropriate and identified in the Primary Care and/or Mental Health treatment plan Provide individual/family skills training as appropriate and identified in the treatment plan on the following activities of daily living: safety planning, health practices, housing stability & maintenance, communication, time management, money management, nutrition, problem solving, family relationships, alcohol/drug use, leisure, community resources, social network, sexuality, productivity, coping skills, behavior norms, personal hygiene, grooming, dress, etc Develop and implement financial and service plans to meet specific requirements of patients; determine appropriate treatment, training, and care services; match patient needs with potential providers; establish payment levels based on patient economic status, provider fees, and federal, state and grant requirements. Determine health care and social service needs of patients; interview applicants, recipients, relatives, guardians, care providers, and other involved parties; conduct comprehensive needs assessments, including psychosocial, financial, and physical factors; evaluate functional impairment of patients. Advocate for patients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, and others; provide information on patient disability; respond to emergencies and negotiate resolution of problems Actively engage patients in most appropriate setting (home, office, community) and provide outreach to patients for missed appointments Utilize agency approved Evidence Based Practices and outcome measures identified by CCBHC to monitor patient progress in their recovery. Make mandatory reports as defined by state law end agency policy. Maintain documentation according to agency policy, procedures, and standards, insurance requirements, State of Oregon rules, and Medicaid and/or Medicare rules Work effectively as a member of a treatment team by coordinating with other case managers, therapists, prescribers and peer service providers in provision of services Actively participate in team meetings and treatment planning sessions to ensure appropriate treatment and education is provided. Monitor patient progress towards goals Meet the standards of confidentiality as defined in agency policy, state and federal law Adhere to policies and procedures of CCBHC and maintain all applicable professional, legal, and ethical standards REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: accepted principles and theories of assessing and treating mental health issues, suicide and substance abuse and dependency; progression of mental illness; progression of mental illness; principles of a recovery model, principles of providing skills training and case management in individual and group settings; knowledge of community resources; familiarity with Evidence Based Practices. Skill to assess and communicate symptoms to treatment team; maintain objective and therapeutic relationships with individuals receiving services; apply Evidenced Based Practices. Skill to: assess and communicate to treatment team, symptoms of mental health and substance abuse and dependency; maintain objective and therapeutic relationships with individuals receiving services. Ability to: establish positive working relationships with other employees, clients and their families, community partners and the public; provide crisis services to assist clients and families to manage crises effectively; provide case management and care coordination services for individuals who are on a suicide care management plan; provide outreach as indicated in patient's care plan and/or safety plan. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be four 10 hour days. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106998&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-41024dc3342a524a824f66126a49c1e6
Full Time
Bilingual Case Manager (Zero Suicide Program) Job ID: 106998 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, May 23, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual required positions receive an additional 5% compensation In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire . Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers - Behavioral Health Clinics is looking for a bilingual (English/Spanish) Case Manager to work as part of an Integrated Primary Health Care Team on the Zero Suicide Program. This position will be providing case management services for patients aged 25 and older who receive health care at an Integrated Primary Health, Behavioral Health Clinic, or Crisis Center. Veterans, LGBTQ adults, and adults diagnosed with severe and persistent mental illness (SPMI) will receive special priority for services due to their elevated risk for suicide. The position will include working in a primary health care setting, coordinating with medical providers, in-home visits, and transporting individuals as part of a service delivery model. This position is funded through a grant awarded to Clackamas County from the Substance Abuse and Mental Health Services Administration (SAMHSA). The Zero Suicide Case Manager will be responsible for coordination of care, referral to support services & linkage to resources, support during transitions of care, and ensuring appropriate follow up for each patient. The overall goal and purpose is to eliminate suicide attempts and deaths among patients served at Clackamas County Health System (CCHS) and raise awareness of suicide prevention in the larger community. We are looking for an energetic, resourceful, warm, and empathic individual who works well independently and as part of a team. The individual must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. Candidates will have experience working with the target patient population and in suicide prevention and care. The most successful candidates will have a background in providing direct services to individuals identified at risk of suicide, including support in managing their suicide care plan, working closely with care teams and coordination of care with other providers and community resources. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. Bilingual skills (Spanish/English) At least one year of experience working with the target population (veterans, LGBTQ adults, or adults diagnosed with SPMI) Excellent interpersonal communication skills Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* CADC I, II or III Experience in a role working in suicide prevention and care Experience working in a primary care setting Experience working in a behavioral health care setting *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Provide case management and care coordination services with health care providers, social service and other agencies, for individuals who are on a suicide care management plan. This includes: Coordinate with treatment team to ensure individuals enrolled in services participate in assessment and treatment planning services in a timely manner Support each patient in establishing a primary health care provider for medical care Outreach as indicated in patient's care plan and/or safety plan Develop and coordinate resources to provide patients and potential patients with needed services; provide information and referral services to patients and families Provide crisis services to assist patients and families to manage crises effectively Re-evaluate and update case plans and patient eligibility on a regular basis Provide group, individual, and family services as appropriate and identified in the Primary Care and/or Mental Health treatment plan Provide individual/family skills training as appropriate and identified in the treatment plan on the following activities of daily living: safety planning, health practices, housing stability & maintenance, communication, time management, money management, nutrition, problem solving, family relationships, alcohol/drug use, leisure, community resources, social network, sexuality, productivity, coping skills, behavior norms, personal hygiene, grooming, dress, etc Develop and implement financial and service plans to meet specific requirements of patients; determine appropriate treatment, training, and care services; match patient needs with potential providers; establish payment levels based on patient economic status, provider fees, and federal, state and grant requirements. Determine health care and social service needs of patients; interview applicants, recipients, relatives, guardians, care providers, and other involved parties; conduct comprehensive needs assessments, including psychosocial, financial, and physical factors; evaluate functional impairment of patients. Advocate for patients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, and others; provide information on patient disability; respond to emergencies and negotiate resolution of problems Actively engage patients in most appropriate setting (home, office, community) and provide outreach to patients for missed appointments Utilize agency approved Evidence Based Practices and outcome measures identified by CCBHC to monitor patient progress in their recovery. Make mandatory reports as defined by state law end agency policy. Maintain documentation according to agency policy, procedures, and standards, insurance requirements, State of Oregon rules, and Medicaid and/or Medicare rules Work effectively as a member of a treatment team by coordinating with other case managers, therapists, prescribers and peer service providers in provision of services Actively participate in team meetings and treatment planning sessions to ensure appropriate treatment and education is provided. Monitor patient progress towards goals Meet the standards of confidentiality as defined in agency policy, state and federal law Adhere to policies and procedures of CCBHC and maintain all applicable professional, legal, and ethical standards REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: accepted principles and theories of assessing and treating mental health issues, suicide and substance abuse and dependency; progression of mental illness; progression of mental illness; principles of a recovery model, principles of providing skills training and case management in individual and group settings; knowledge of community resources; familiarity with Evidence Based Practices. Skill to assess and communicate symptoms to treatment team; maintain objective and therapeutic relationships with individuals receiving services; apply Evidenced Based Practices. Skill to: assess and communicate to treatment team, symptoms of mental health and substance abuse and dependency; maintain objective and therapeutic relationships with individuals receiving services. Ability to: establish positive working relationships with other employees, clients and their families, community partners and the public; provide crisis services to assist clients and families to manage crises effectively; provide case management and care coordination services for individuals who are on a suicide care management plan; provide outreach as indicated in patient's care plan and/or safety plan. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Preferred work schedule would be four 10 hour days. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106998&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-41024dc3342a524a824f66126a49c1e6
Case Manager (Veterans Housing) Job ID: 106970 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023 . PAY AND BENEFITS Annual Pay Range: $51,451.97 - $64,832.46 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is currently seeking a Case Manager to provide case management and support to veterans who are currently experiencing, or who have previously experienced, homelessness to obtain and maintain permanent housing. The Case Manager will also help veterans access other needed support and services to include increasing income, address physical and behavioral health needs, access veterans benefits, and various other supports depending on individual needs. In this position, the Case Manager will provide housing placement and housing retention services using a person-centered, housing first model to support approximately 20 homeless or formerly homeless individual and family veteran households who meet U.S. Department of Housing and Urban Development's (HUD) chronic homelessness eligibility criteria. The Case Manager in this position will use a strengths-based, person-centered approach to provide supportive service for veterans and their families that are experiencing homelessness or at risk of homelessness. This includes eligibility determination, obtaining and retaining safe and affordable housing in Clackamas County and partnering with a wide variety of community resources. All services will be delivered in a manner that is culturally responsible including military culture. Successful candidates will have a strong working knowledge of laws, rules, and regulations applicable to veteran's benefits with a background in working with veterans and the ability to assess client needs and apply them to appropriate programs, services, and entitlements. The ideal candidate will be a trained veteran with a strong background and experience in providing assistance to veterans experiencing homelessness or an imminent housing crisis. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role Direct case management experience or a comparable function, working with homeless and/or low income populations At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless or helping people who have been homeless access and maintain permanent housing Knowledge of State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs In-depth knowledge, demonstrated by veteran status, education, training and/or working experience, of veteran needs and advocacy Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment. Preferred Special Qualifications/ Transferrable Skills:* Veterans or those with military service are strongly encouraged to apply At least one (1) year of experience helping homeless persons access and retain private market permanent housing Proficiency with Microsoft office software (Outlook, Word, Excel, etc.) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assess and document program eligibility. Accept referrals from Coordinated Housing Access system. Gather documentation and information to confirm initial program eligibility and recertify annually as required by funding source. Provide housing placement and housing retention services using a person centered, housing first model to approximately 20 homeless or formerly homeless individual and family veteran households who meet HUD's chronic homelessness eligibility. Utilize language interpreter service as needed to ensure equal access to housing and support services. Establish participant rent payment levels based on participant income, total unit rent and federal, state and grant requirements. Prepare initial and ongoing rent and related payment vouchers in compliance with applicable regulations. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources. Coordinate with health care providers, social service personnel, county veteran service office, VA and other agencies to obtain services; reevaluate and update case plans and client eligibility on a regular basis. Advocate for participants with public and private agencies, schools and others. Maintain participant records in a timely, complete and organized manner. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence. Collect and submit required data for Service Point Homeless Management Information System at entry, exit, annual recertification and in the event of interim changes. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of : Methods and techniques of strengths based case management, principles and techniques of interviewing, offering supportive services and crisis intervention; Principles and techniques regarding human development and behavior in assigned area, including military culture, geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, and poverty; State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs; Social, health care, financial (including Veterans Administration benefits) and other community resources and agencies; Effective record keeping procedures and techniques and skill to maintain accurate and concise records. Skill and ability to : Work effectively in a multicultural environment and to advance equity in all aspects of program delivery; Gather information through research and interviews with applicants, participants, families, care providers and others; Apply comprehensive social service evaluation and assessment methods and develop and assist in implementing appropriate action plans for people with diverse needs in diverse settings. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106970&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-af081158c67b5b4bbb888ef55313c98d
Full Time
Case Manager (Veterans Housing) Job ID: 106970 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023 . PAY AND BENEFITS Annual Pay Range: $51,451.97 - $64,832.46 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is currently seeking a Case Manager to provide case management and support to veterans who are currently experiencing, or who have previously experienced, homelessness to obtain and maintain permanent housing. The Case Manager will also help veterans access other needed support and services to include increasing income, address physical and behavioral health needs, access veterans benefits, and various other supports depending on individual needs. In this position, the Case Manager will provide housing placement and housing retention services using a person-centered, housing first model to support approximately 20 homeless or formerly homeless individual and family veteran households who meet U.S. Department of Housing and Urban Development's (HUD) chronic homelessness eligibility criteria. The Case Manager in this position will use a strengths-based, person-centered approach to provide supportive service for veterans and their families that are experiencing homelessness or at risk of homelessness. This includes eligibility determination, obtaining and retaining safe and affordable housing in Clackamas County and partnering with a wide variety of community resources. All services will be delivered in a manner that is culturally responsible including military culture. Successful candidates will have a strong working knowledge of laws, rules, and regulations applicable to veteran's benefits with a background in working with veterans and the ability to assess client needs and apply them to appropriate programs, services, and entitlements. The ideal candidate will be a trained veteran with a strong background and experience in providing assistance to veterans experiencing homelessness or an imminent housing crisis. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the role Direct case management experience or a comparable function, working with homeless and/or low income populations At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless or helping people who have been homeless access and maintain permanent housing Knowledge of State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs In-depth knowledge, demonstrated by veteran status, education, training and/or working experience, of veteran needs and advocacy Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment. Preferred Special Qualifications/ Transferrable Skills:* Veterans or those with military service are strongly encouraged to apply At least one (1) year of experience helping homeless persons access and retain private market permanent housing Proficiency with Microsoft office software (Outlook, Word, Excel, etc.) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Assess and document program eligibility. Accept referrals from Coordinated Housing Access system. Gather documentation and information to confirm initial program eligibility and recertify annually as required by funding source. Provide housing placement and housing retention services using a person centered, housing first model to approximately 20 homeless or formerly homeless individual and family veteran households who meet HUD's chronic homelessness eligibility. Utilize language interpreter service as needed to ensure equal access to housing and support services. Establish participant rent payment levels based on participant income, total unit rent and federal, state and grant requirements. Prepare initial and ongoing rent and related payment vouchers in compliance with applicable regulations. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources. Coordinate with health care providers, social service personnel, county veteran service office, VA and other agencies to obtain services; reevaluate and update case plans and client eligibility on a regular basis. Advocate for participants with public and private agencies, schools and others. Maintain participant records in a timely, complete and organized manner. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence. Collect and submit required data for Service Point Homeless Management Information System at entry, exit, annual recertification and in the event of interim changes. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of : Methods and techniques of strengths based case management, principles and techniques of interviewing, offering supportive services and crisis intervention; Principles and techniques regarding human development and behavior in assigned area, including military culture, geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, and poverty; State and Federal laws, rules and regulations applicable to government programs and funding guidelines, including the HUD HEARTH Act, Oregon EHA and other similar programs; Social, health care, financial (including Veterans Administration benefits) and other community resources and agencies; Effective record keeping procedures and techniques and skill to maintain accurate and concise records. Skill and ability to : Work effectively in a multicultural environment and to advance equity in all aspects of program delivery; Gather information through research and interviews with applicants, participants, families, care providers and others; Apply comprehensive social service evaluation and assessment methods and develop and assist in implementing appropriate action plans for people with diverse needs in diverse settings. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106970&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-af081158c67b5b4bbb888ef55313c98d
Case Manager (Regional Long-Term Rent Assistance) (Bilingual Spanish) Job ID: 106996 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023 . PAY AND BENEFITS Annual Pay Range: $51,451.97 - $64,832.46 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. *There is an additional 5% compensation for bilingual skills. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is currently seeking a bilingual (Spanish/English) Case Manager to join their team in the Regional Long-Term Rent Assistance (RLRA) Program. The Case Manager will provide housing retention services through a person-centered, culturally responsive, housing first model with 90-100 low-income family and individual households. Services and support will be provided in both English and Spanish, as well as any additional languages needed utilizing interpretation services. Primary job duties will include voucher application support, accepting referrals from the Clackamas County Social Services Division Rent Relief Team, participating in Housing Authority and Housing & Community Services Division RLRA voucher trainings and orientations, and collaborating and problem solving with applicants, tenants, and county staff and services. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the position Bilingual fluency in English and Spanish Direct case management experience, or a comparable function, working with homeless and/or low-income populations At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless, or helping who have been homeless access and maintain permanent housing Knowledge of methods and techniques of strengths-based case management, principles and techniques of interviewing, offering supportive services and crisis intervention Knowledge of effective recordkeeping techniques and skill to maintain accurate and concise records Ability to work in effectively in a multicultural environment and to advance equity in all aspects of program delivery Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Proficiency with Microsoft Office software (Outlook, Word, Excel) Knowledge of social, health care, culturally specific, financial, and general community resources Case management experience with a high-volume caseload *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Provide regional long term housing (RLRA) voucher application support and housing retention services using a person centered, housing first model with up to 100 very low- and low-income family and individual households in English and Spanish, as well as any additional languages needed (using an interpreter for additional languages needed). Accept referrals from CCSSD Rent Relief Team, participate in Housing Authority/Housing & Community Services Division (HCSD) RLRA voucher trainings, orientations and collaborate with applicants, tenants, CCSSD, HACC, HCSD around problem solving. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems. Coordinate with health care providers, social service personnel, and other agencies to obtain services; reevaluate and update action plans at least annually. Advocate for participants with public and private agencies, schools and others. Support participants in understanding and upholding their RLRA and rental agreements, including periodic required re-certifications and unit inspections. Maintain participant records in a timely, complete and organized manner and generate reports as requested to document outcomes. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106996&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1875b8f5b9ad934d990f7299b06bf5d4
Full Time
Case Manager (Regional Long-Term Rent Assistance) (Bilingual Spanish) Job ID: 106996 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023 . PAY AND BENEFITS Annual Pay Range: $51,451.97 - $64,832.46 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. *There is an additional 5% compensation for bilingual skills. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is currently seeking a bilingual (Spanish/English) Case Manager to join their team in the Regional Long-Term Rent Assistance (RLRA) Program. The Case Manager will provide housing retention services through a person-centered, culturally responsive, housing first model with 90-100 low-income family and individual households. Services and support will be provided in both English and Spanish, as well as any additional languages needed utilizing interpretation services. Primary job duties will include voucher application support, accepting referrals from the Clackamas County Social Services Division Rent Relief Team, participating in Housing Authority and Housing & Community Services Division RLRA voucher trainings and orientations, and collaborating and problem solving with applicants, tenants, and county staff and services. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the position Bilingual fluency in English and Spanish Direct case management experience, or a comparable function, working with homeless and/or low-income populations At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless, or helping who have been homeless access and maintain permanent housing Knowledge of methods and techniques of strengths-based case management, principles and techniques of interviewing, offering supportive services and crisis intervention Knowledge of effective recordkeeping techniques and skill to maintain accurate and concise records Ability to work in effectively in a multicultural environment and to advance equity in all aspects of program delivery Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Proficiency with Microsoft Office software (Outlook, Word, Excel) Knowledge of social, health care, culturally specific, financial, and general community resources Case management experience with a high-volume caseload *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Provide regional long term housing (RLRA) voucher application support and housing retention services using a person centered, housing first model with up to 100 very low- and low-income family and individual households in English and Spanish, as well as any additional languages needed (using an interpreter for additional languages needed). Accept referrals from CCSSD Rent Relief Team, participate in Housing Authority/Housing & Community Services Division (HCSD) RLRA voucher trainings, orientations and collaborate with applicants, tenants, CCSSD, HACC, HCSD around problem solving. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems. Coordinate with health care providers, social service personnel, and other agencies to obtain services; reevaluate and update action plans at least annually. Advocate for participants with public and private agencies, schools and others. Support participants in understanding and upholding their RLRA and rental agreements, including periodic required re-certifications and unit inspections. Maintain participant records in a timely, complete and organized manner and generate reports as requested to document outcomes. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106996&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1875b8f5b9ad934d990f7299b06bf5d4